Hospitality Management Resume

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716-555-0100 www.interestingsite.com lisandro@example.

com

LISANDRO PROFILE

Assistant Hotel Manager with a warm and friendly demeanor. Skilled at

MILANESI
conflict resolution. Team builder who is acutely attentive to employee and
guest needs. Punctual problem solver and avid multitasker. Track record of
being an essential part of the management team and instrumental in providing
effective solutions that produce immediate impact and contribute to the
establishment’s long-term success.

ACTIVITIES AND
INTERESTS WORK EXPERIENCE

 Surfing Assistant Hotel Manager


The Rosehip Hotel | Seattle, WA
 Scuba diving
20XX – Present
 Snorkeling
Supervise hotel staff. Improve staff performance through training, attention to
 Craft beer
detail, and empathetic problem-solving methods. Assist with the preparation
 Travel of staff assessments. Resolve staff and guest conflicts in a professional and
 Great food courteous manner. Inventory and order business supplies. Responsible for
guest billing and settling payment disputes. Admin tasks as needed including
 Food Pantry Volunteer
bookings, check-ins, answering phones, responding to email, and social media
inquiries.
KEY SKILLS
Assistant Hotel Manager
 Budget management The Seattle Sea Home | Seattle, WA
 Excellent listener 20XX – 20XX
 Friendly, courteous, & Supervised and trained hotel staff and resolved staff conflicts. Daily financial
service oriented reporting. In charge of guest database and stays schedule. Point person for
 Poised under pressure corporate client relations and reviewing guest feedback posted online.
Worked with marketing team on campaign to increase guest bookings.
 Staff training & coaching
Assisted accountant with accounting tasks. Handled in-person guest
 Recruiting & hiring talent complaints.
 Quality assurance
 Solid written & verbal
communicator

EDUCATION

Bachelor of Science in Hospitality Management


Bellows College
June 20XX

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