PROJECT REPORT

ON
“BANKING AND FINANCE”
SUBMITTED TO
SAVITRIBAI PHULE PUNE UNIVERSITY

SUBMITTED BY

MOHIT RAJPUT

IN PARTIAL FULFILMENT OF
BACHELOR OF BUSINESS ADMINISTRATION
S.Y.B.B.A. SEM- III (FINANCE SPECIALISATION)

UNDER THE GUIDANCE

OF
ASST. PROF. ANITA VISHWAKARMA

PRATIBHA COLLEGE OF COMMERCE AND COMPUTER STUDIES,

CHINCHWAD, PUNE-19
ACADEMIC YEAR
2022-2023

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 Kamala Education Society’s
Pratibha College of Commerce and Computer Studies,
Chinchwad, Pune-411019

CERTIFICATE

This is to clarify that Ms. Mohit Rajput of S.Y. B.B.A, Seat No._____

having specialization in Finance has successfully completed his project on

Banking and Finance as per the norms of Savitribai Phule University under the

guidance of Asst. Prof. Anita Vishwakarma for the academic the year 2022-
2023.

Asst. Prof. Anita Vishwakarma Dr. Anamika Ghosh

Internal Examiner External Examiner Program Coordinator

Date: - / /
Place: - Chinchwad

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 ACKNOWLEDGEMENT

I wish to express my sincere thanks to Pratibha College of Commerce and Computer Studies,
Chinchwad-Pune (Affiliated to Savitribai Phule Pune University - SPPU) for giving me a chance
to be a part of this project and computer training on Operations in Warehouse Management
System.

I thank all teaching and non-teaching staff of Pratibha College of Commerce and Computer
Studies, Chinchwad-Pune for providing access to valuable information, library books, computer
labs and other resources gracefully. I take this opportunity once again to thank all the supporting
stakeholders who are not mentioned above, but have contributed directly or indirectly to
complete this project with great success.

Sincerely,

Mr. Mohit Rajput

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PRATIBHA COLLEGE OF COMMERCE AND COMPUTER STUDIES

BANKING AND
FINANCE PROJECT
REPORT

Name: MOHIT MUKESH RAJPUT

Class: SY B.B.A REGULAR
Roll No. 9863
Team ID : [email protected]
Under the guidance: Prof. Anita Vishwakarma

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 INDEX

SR. PARTICULAR PAGE REAMRK

NO. NO.
1) BANK VISIT – FINANCIAL 7-24
SERVICES OFFERED BY BANK
1.1- Declaration 9

1.2- Acknowledgement 10

1.3- Introduction 11

1.4- Method and Methodology 12

1.5- Objectives of the Project 12

1.6- Introduction of the Bank 13-16

1.7- Observation 17-23

1.8- Conclusion 24

2) PRIMARY DATA 25-38

COLLECTION
2.1- Objectives 26

2.2- Data Collection Method 27

2.3- Sample Size 28

2.4- Google forms link 28

2.4- Analysis of the questionnaire 29-37

by using chart & diagram
2.5- Observation 38

2.6- Conclusion 38

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 SR. PARTICULAR PAGE REAMRK
NO. NO.
3) GUESS LECTURE REVIEW – 39-48
RECENT TECHNOLOGY IN
BANKING
3.1- Guest Lecture Report 40

3.2- Main Content 41-43

1) History
2) Services Provided by ATM
3) Debit Card & Credit Card
3.3- 1) Telebanking Services 44-45
2) Features of Telebanking
3) Benefits of Telebanking
3.4- Mobile Banking & It’s Types 46-47

3.5- RTGS & NEFT 48

4) POWERPOINT 49-60
PRESENTATION – ROLE AND
FUNCTIONS OF SEBI
4.1- Title of PPT 50

4.2- Introduction 51

4.3- Objectives of the Project 52

4.4- Main Content of the Topic 53-58

1) Role of SEBI
2) Functions of SEBI
4.5- Conclusion 59

4.6- Resources used for the Project 60

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 PROJECT 1

BANK VISIT TO
INDUSTRIAL DEVELOPMENT BANK OF INDIA
(IDBI BANK)

TOPIC
“FINANCIAL SERVICES OFFERED BY BANK”

BANK VISIT

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VISITED BANK: IDBI BANK
BRANCH OF THE BANK: Chinchwad Branch
IFSC CODE: IBKL0000522
ADDRESS: Survey No. 4628, Patil Plaza Near Jayshree Talkies,
Chinchwad, Maharashtra, Pune – 411019

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 DECLARATION

• I MOHIT RAJPUT student of PRATIBHA COLLEGE here by solemnly

declare that the project title BANK VISIT (Internet Banking) is my
original as on the information, facts and figures in this project is based on
my own experience and study during my bank visit.

- MOHIT RAJPUT

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 ACKNOWLEDGEMENT

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 INTRODUCTION
A financial service refers to a variety of products and services provided by the finance
industry or banking sectors. The financial sector is made up of a varied range of
organizations that are all engaged in the movement of money on a global scale, and
the financial industry is no exception. Financing services are referred to as financial
intermediation in certain quarters since they facilitate the transfer of funds between
parties.
Banking and Financial Services means those banking and related financial services
and products of Bank or its Affiliates, including but not limited to checking and
savings accounts, money market accounts, health savings accounts, investment
services, loans, and lines of credit, whether provided digitally or otherwise, provided
during any period in which Executive served in any capacity for Bank and all banking
and related financial services substantially similar to such banking and related
financial services.

AIMS AND OBJECTIVES OF THE VISIT

The main objective of the report is to learn about the FINANCIAL SERVICES
offered by Bank. The project aims to understand how the financial services regulates
and work in the banking sector. What functions financial services carries out in their
day to day working environment.?

• To visit the commercial bank.

• To understand the Financial Services.
• To understand the workflow of Financial Services.
• To understand the process of Financial Services.
• To know about the various types of Financial Services.
• To determines the benefits of Financial Services.

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 METHODOLOGY

In this project, we are going to learn about the workflow of financial services by
collecting data by actually visiting a branch of IDBI BANK in Chinchwad, Pune.
I will be using more of an actual visit to the commercial bank branch (IDBI Bank,
Chinchwad, Pune) to collect the data for this project. The primary source of the
information is through visiting the commercial banks and get to know about the
financial banking services of the IDBI Bank and observing their work environment,
learning their work, Types of things their employees do and seen the number of
services provided by them.

INTRODUCTION OF BANK

The Industrial Development Bank of India (IDBI) was established in 1964 by

parliament as wholly owned subsidiary of reserve bank of India. In 1976, the bank’s
ownership was transferred to the government of India. It was accorded the status of
principal financial institution for coordinating the working of institutions at national
and state levels engaged in financing, promoting, and developing industries. IDBI has
provided assistance to development related projects and contributed to building up
substantial capacities in all major industries in India. IDBI has directly assisted all
companies that are presently reckoned as major corporate in the country. It has played
a dominant role in balanced industrial development.

IDBI set up the small industries development bank of India (SIDBI) as wholly owned
subsidiary to cater to specific the needs of the small-scale sector. ODBO has
engineered the development of capital market through helping in setting up of the

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securities exchange board of India (SEBI), National stock exchange of India limited
(NSE), credit analysis and research limited (CARE), stock holding corporation of
India limited (SHCIL), investor services of India limited (ISIL), national securities
depository limited (NSDL), and clearing corporation of India limited (CCIL)

In 1992, IDBI accessed the domestic retail debt market for the first time by issuing
innovative bonds known as the deep discount bonds. These new bonds became highly
popular with the Indian investor.

In 1994, IDBI Act was amended to permit public ownership up to 49 per cent. In July
1995, it raised over Rs 20 billion in its first initial public (IPO) of equity, thereby
reducing the government stake to 72.14 per cent. In June 2000, a part of government
shareholding was converted to preference capital. This capital was redeemed in March
2001, which led to a reduction in government stake. The government stake currently is
51 per cent.

In august 2000, IDBI became the first all India financial institution to obtain ISO
9002: 1994 certification for its treasury operations. It also became the first
organization in the Indian financial sector to obtain ISO 9001:2000 certifications for
its forex services.

Milestones

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 • July 1964: Set up under an Act of Parliament as a wholly-owned subsidiary of
Reserve Bank of India.

• February 1976: Ownership transferred to Government of India. Designated

Principal Financial Institution for co-coordinating the working of institutions at
national and State levels engaged in financing, promoting and developing
industry.

• March 1982: International Finance Division of IDBI transferred to Export-

Import Bank of India, established as a wholly-owned corporation of
Government of India, under an Act of Parliament.

• April 1990: Set up Small Industries Development Bank of India (SIDBI) under
SIDBI Act as a wholly-owned subsidiary to cater to specific needs of small-
scale sector. In terms of an amendment to SIDBI Act in September 2000, IDBI
divested 51% of its shareholding in SIDBI in favour of banks and other
institutions in the first phase. IDBI has subsequently divested 79.13% of its
stake in its erstwhile subsidiary to date.

• December 1993: Set up IDBI Capital Market Services Ltd. as a wholly-owned

subsidiary to offer a broad range of financial services, including Bond Trading.
Equity Broking, Client Asset Management and Depository Services. IDBI
Capital is currently a leading Primary Dealer in the country.

• July 1995: Made Initial Public Offer of Equity and raised over Rs.2000 crore,
thereby reducing Government stake to 72.14%

• March 2000: Entered into a JV agreement with Principal Financial Group,

USA for participation in equity and management of IDBI Investment
Management Company Ltd., erstwhile a 100% subsidiary. IDBI divested its
entire shareholding in its asset management venture in March 2003 as part of
overall corporate strategy.

• August 2000: Became the first All-India Financial Institution to obtain ISO
9002:1994 Certification for its treasury operations. Also became the first
organization in Indian financial sector to obtain ISO 9001:2000 Certification
for its forex services.

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 • February 2002: Associated with select banks/institutions in setting up Asset
Reconstruction Company (India) Limited (ARCIL), which will be involved
with the Strategic management of non-performing and stressed assets of
Financial Institutions and Banks.

• September 2003: IDBI acquired the entire shareholding of Tata Finance

Limited in Tata Home finance Ltd, signaling IDBI's foray into the retail finance
sector. The housing finance subsidiary has since been renamed 'IDBI Home
finance Limited'.

• September 2004: The new entity "Industrial Development Bank of India" was
incorporated on September 27, 2004 and Certificate of commencement of
business was issued by the Registrar of Companies on September 28, 2004.
September 2004: Notification issued by Ministry of Finance specifying SASF
as a financial institution under Section.

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 PROFILE OF IDBI BANK

Industrial Development Bank came into existence with the Enactment of

Parliamentary Act in July 1964 as a subsidiary of Reserve Bank of India. The
ownership vesting with the Government of India. It was Designated Principal
Institution for coordinating the working of institutions at national and state level
engaged in financing, promoting and developing Industry. With the Government
opening up of Domestic Banking sector to private participation as part of overall
financial sector reforms, in September 94, Industrial Development bank in association
with its subsidiary SIDBI, set up IDBI Bank Ltd as a private sector commercial bank.

This initiative has blossomed into a major success story. IDBI bank, which began with
an equity capital of Rs 1000 million, commenced its first branch at Indore in
November 1995. Thereafter in less than seven years the bank has attained a front
ranking position in the Indian Banking Industry. IDBI Bank successfully completed
its public issue in February 99, which led to its paid up capital expanding to Rs 1400
million.

• Number of Branches: 1890 +

• Number of ATM s: 3300+
• Presence in 1420 centres.

In February 1976, the ownership of IDBI was transferred to Government of India.

After the transfer of its ownership, IDBI became the main institution, through which
the institutes engaged in financing, promoting and developing industry were to be
coordinated. In January 1992, IDBI accessed domestic retail debt market for the first
time, with innovative Deep Discount Bonds, and registered path-breaking success.
The following year, it set up the IDBI Capital Market Services Ltd., as its wholly-
owned subsidiary, to offer a broad range of financial services, including Bond
Trading, Equity Broking. Client Asset Management and Depository Services.

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 FUNCTIONS OF IDBI BANK

The IDBI has been established to perform the following functions-

(1) To grant loans and advances to IFCI, SFCs or any other financial institution by
way of refinancing of loans granted by such institutions which are repayable within 25
years.
(2) To grant loans and advances to scheduled banks or state co-operative banks by
way of refinancing of loans granted by such institutions which are repayable in 15
years?
(3) To grant loans and advances to IFCI, SFCs, other institutions, scheduled banks,
state co-operative banks by way of refinancing of loans granted by such institution to
industrial concerns for exports.
(4) To discount or rediscount bills of industrial concerns.
(5) To underwrite or to subscribe to shares or debentures of industrial concerns.
(6) To subscribe to or purchase stock, shares, bonds and debentures of other financial
institutions.
(7) To grant line of credit or loans and advances to other financial institutions such as
IFCI, SFCs, etc.
(8) To grant loans to any industrial concern.
(9) To guarantee deferred payment due from any industrial concern.
(10) To guarantee loans raised by industrial concerns in the market or from
institutions.
(11) To provide consultancy and merchant banking services in or outside India.

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(12) To provide technical, legal, marketing and administrative assistance to any
industrial concern or person for promotion, management or expansion of any industry.
(13) Planning, promoting and developing industries to fill up gaps in the industrial
structure in India.
(14) To act as trustee for the holders of debentures or other securities.

In addition, they are assigned a special role in:

• Planning, promoting, and developing industries to fill the gaps in industrial
sector.
• Coordinating the working of institutions engaged in financing, promoting or
developing industries, agriculture, or trade, rendering promotional services
such as discovering project ideas, undertaking feasibility studies, and providing
technical, financial, and managerial assistance for the implementation of
projects.

INFORMATIOAN COLLECTED DURING VISIT

I have visited to Branch of IDBI BANK which is located in Chinchwad, Pune, on 26th
December 2022. I have Visited to collect the information about the financial services
offered by IDBI Bank. When I visit the branch I met to the authorized person of that
branch. GEETA NANI ( Branch Head IDBI Bank, Chinchwad ).
I have discussed various points regarding financial services, such as what are the
financial banking services, process and features of financial services and various types
of financial services.

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 BANKING FINANCIAL SERVICES

Banking and Financial Services means those banking and related financial services
and products of Bank or its Affiliates, including but not limited to checking and
savings accounts, money market accounts, health savings accounts, certificates of
deposit, loans, and lines of credit, whether provided digitally or otherwise, provided
during any period in which Executive served in any capacity for Bank and all banking
and related financial services substantially similar to such banking and related
financial services.

Today, financial institutions across the globe are facing unprecedented regulation, and
competition while facing demanding customers. Financial institutions around the
world are facing the heat due to globalization, deregulation and constant changes in
environment they operate in. Hence, they find it increasingly difficult to compete on
price, and are pushed to look at new and innovative avenues to attract and retain
customers. As customers become more technology savvy and sophisticated, it
becomes imperative for banks to consider the use of technology to respond to their
continuously changing requirements. Encore’ Financial Services team closely works
with its banking and financial services clients to provide solutions around mobile,
social networking and cloud-based technologies. With our rich domain experience, we
understand the dynamics and have been successfully offering consulting and IT
outsourcing services to financial institutions in the areas of:

• Retail Banking:Payment Systems, Credit Cards, Investments, Deposits,

Housing loans, Auto Loans.
• Corporate Banking: Asset Management, Trade Services, Treasury
Management, Corporate Finance.
• Private Banking: Wealth Planning, Risk Management
• Risk and Compliance Management (EDM, Basel II, AML)

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 FEATURES OF FINANCIAL SERVICES

➢ Funds Intermediary- Financial services act as fund intermediaries between

the borrowers and investors in the market. It enables bringing together the one
having an excess of funds and one who is in need of funds. Financial services
offered by banking institutions like loans and credit facilities channelizes the
funds of depositors to borrowers generating revenue.

➢ Client Oriented- These services are tailored in accordance with the

requirements of peoples seeking to avail them. Financial institutions acquire all
key information about customers such as amount of credit required, time
period, and their source of income. After considering all needs of their clients,
financial institutions decide various elements of these services like cost,
liquidity and maturity period.

➢ Inseparable- Financial service are of inseparable nature which means that the
producer of these services can’t be separated from them. Production of
financial services and offering them to customers take place at the same time
simultaneously. These services cannot be produced and stored in advance of
their demands.

➢ Avoids Fund Crisis- These services avoid any situation of fund shortage in an
economy by promoting proper movement of funds in between the peoples.
Financial services facilities free movement of funds in market that leads to
proper liquidity. People are easily able to acquire required funds whenever the
need arises using these services such as loan facilities and credit cards.

➢ Support Financial Transactions- Financial services support the smooth

functioning of all financial transactions taking place in an economy. It assists
people in doing transaction by providing easy access to distinct financial
instruments like credit cards, debit cards, bill of exchange, cheque etc.

➢ Facilitates Economic Development- These services have a major contribution

in upliftment of economy. Financial services ensure a proper supply of funds
among all key sectors of economy that is primary, secondary and tertiary.
These sectors with the availability of optimum funds are easily able to grow
and expand their operations. Growth in these important sectors of economy
leads to the overall economic development.

➢ Enhance living Standards- Financial services provide a facility of using high

quality goods to customers by lending credit facilities. People who are not
economically strong and not in a position to acquire products on cash basis.
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 TYPES OF FINANCIAL SERVICES

India’s diverse and comprehensive financial services industry is growing rapidly,

owing to demand drivers (higher disposable incomes, customized financial solutions,
etc.) and supply drivers (new service providers in existing markets, new financial
solutions and products, etc.).

The Indian financial services industry comprises several key subsegments. These
include, but are not limited to- mutual funds, pension funds, insurance companies,
stock-brokers, wealth managers, financial advisory companies, and commercial
banks- ranging from small domestic players to large multinational companies. The
services are provided to a diverse client base- including individuals, private businesses
and public organizations.

1. Professional Advisory
India has a strong presence of professional financial advisory service providers, which
offer individuals and businesses a wide portfolio of services, including investment due
diligence, M&A advisory, valuation, real-estate consulting, risk consulting, taxation
consulting. These offerings are made by a range of providers, including individual
domestic consultants to large multi-national organizations.

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 2. Wealth Management
Financial services offered within this segment include managing and investing
customers’ wealth across various financial instruments- including debt, equity, mutual
funds, insurance products, derivatives, structured products, commodities, and real
estate, based on the clients’ financial goals, risk profile and time horizons.

3. Mutual Funds
Mutual fund service providers offer professional investment services across funds that
are composed of different asset classes, primarily debt and equity-linked assets. The
buy-in for mutual fund solutions is generally lower compared to the stock market and
debt products.
These products are very popular in India as they generally have lower risks, tax
benefits, stable returns and properties of diversification. The mutual funds segment
has witnessed double-digit growth in assets under management over the last five
years, owing to its popularity as a low-risk wealth multiplier.

4. Insurance
Financial services offerings in this segment are primarily offered across two
categories:
• General Insurance (automotive, home, medical, fire, travel, etc.)
• Life Insurance (term-life, money-back, unit-linked, pension plans, etc.)
Insurance solutions enable individuals and organizations to safeguard against
unforeseen circumstances and accidents. Payouts for these products vary across the
nature of the product, time horizons, customer risk assessment, premiums, and several

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other key qualitative and quantitative aspects. In India, there is a strong presence of
insurance providers across life insurance (24) and general insurance (39) categories.
The insurance market is regulated by the Insurance Regulatory and Development
Authority of India (IRDAI).

5. Treasury/Debt Instruments
Services offered in this segment include investments into government and private
organization bonds (debt). The issuer of the bonds (borrower) offers fixed payments
(interest) and principal repayment to the investor at the end of the investment period.
The types of instruments in this segment include listed bonds, non-convertible
debentures, capital-gain bonds, GoI savings bonds, tax-free bonds, etc.

6. Tax/Audit Consulting
This segment includes a large portfolio of financial services within the tax and
auditing domain. This services domain can be segmented based on individual and
business clients. They include:
• Tax – Individual (determining tax liability, filing tax-returns, tax-savings
advisory, etc.)
• Tax – Business (determining tax liability, transfer pricing analysis and
structuring, GST registrations, tax compliance advisory, etc.)
In the auditing segment, service providers offer solutions including statutory audits,
internal audits, service tax audits, tax audits, process/transaction audits, risk audits,
stock audits, etc. These services are essential to ensure the smooth operation of
business entities from a qualitative and quantitative perspective, as well as to mitigate
risk. You can read more about taxation in India.

7. Portfolio Management
This segment includes a highly specialized and customized range of solutions that
enables clients to reach their financial goals through portfolio managers who analyze
and optimize investments for clients across a wide range of assets (debt, equity,
insurance, real estate, etc.). These services are broadly targeted at HNIs and are
discretionary (investment only at the discretion of fund manager with no client
intervention) and non-discretionary (decisions made with client intervention).

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 CONCLUSION

Spending a day in a IDBI Bank and observing their work environment, we could say
that it is the best financial services provider all over India. IDBI has everything that is
needed for an average citizen to kickstart with the new financial services and can
easily get user friendly. It includes Portfolio Management, Treasury/Debt Instruments,
Insurance, Mutual Funds and Wealth Management etc. All at once place, thus saving
time and money by providing everything right in one place.

The entire staff facility in the bank was ready to help whenever possible. The positive
attitude of the employees gave enormous confidence to the clients to deal with the
bank again.

Apart from that, the bank also provides various facilities like Net Banking, Monile
Banking, through which a person can do almost everything from anywhere without
actually visiting the bank. The Bank visit to IDBI Bank was a great experience for me
to learn new sector of financial services and it’s functioning. physically. Hence, I
would say that the IDBI Bank is truly recognised development bank which provides
all the facilities that one would need.

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 PROJECT 2

PRIMARY DATA COLLECTION

“AWARENESS OF CYBER CRIME”

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 INTRODUCTION TO CYBER CRIME AWARENESS

Cybercrime’ also known as computer crime involves a wide range of criminal

activities that are carried out by using and/or targeting a computer or related system
especially illegally to access, transmit or manipulate data.

Some cybercriminals conduct cybercrime through the dark web but it is not the case
all the time. Some of them use public platforms such as social media to gain access to
your system. Some of the examples are ransomware attacks, malware attacks, identity
theft, crypto mining, crypto-jacking, manipulating or leaking data, privacy violation,
human and sex trafficking, selling drugs or weapons online, etc.

OBJECTIVES OF THE PROJECT

1. To learn more about target audience.

2. To receive feedback regarding a recent event, about the newest threats or
obstacles in the Cyber Crime.
3. To provide a general awareness of cyber law & cyber crime.
4. To analyse efficiency of cyber crime for the bank with the regard to its
customers and their ages.
5. To understand their approach and awareness against the Cyber Crime theft.

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 DATA COLLECTION THROUGH GOOGLE FORM

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Conducting the survey through Google forms after collecting data the 10 questions
were asked and there were 30 responses.

GOOGLE FORM LINK

https://docs.google.com/forms/d/e/1FAIpQLSdB8gEciPipMbui2GUkwVVk715sghIL
R-8I1_GesVfBDZU3xg/viewform?usp=sf_link

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ANALYSIS OF QUESTIONNAIRE BY USING
CHARTS & DIAGRAMS

1. Which of the following is a Cyber Crime ?

Total - 30 Responses

All of theses

Virus Attack

Worm Attack

Hacking

0 2 4 6 8 10 12 14

Series 1

INTERPRETATION
It can be seen from the above table that very few people know about the types of
Cybercrimes. Only 12 persons knows very well that all the above are different types
of attack. While others have lack of awareness.

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 2. Which payment method do you prefer the most ?

Debit & Credit Card

RTGS & NEFT

Internet Banking

UPI

0 2 4 6 8 10 12 14 16

INTERPRETATION
It can be seen from the above bar diagram, that people nowadays are more connected
with the UPI (Unified Payments Interface) system and less towards the RTGS &
NEFT system. While the number of debit card & credit card users are increasing in a
very slow proportionate rate, and the internet banking system is having a sufficient
number of users.

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 3. Which of the following can be considered as the element of Cyber
Security ?

Chart Title

All of the above

Network Security

Operational Security

Application Security

0 1 2 3 4 5 6

Series 1 Column1 Column2

INTERPRETATION
It can be seen from the above diagram that the most number of people considered
Application security as the key element of the cyber security, while few believes in
network security as well as operational security.

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 4. Which type of antivirus program do you use the most?

Antiviruses

32% Quick Heal

39%
McAfee
Systweak Antivirus
Norton
10%
19%

INTERPRETATION
It can be seen from the above pie chart that Quick Heal the antivirus is being used by
the large group of people in the survey conducted, whilethe norton software has also
sufficient number of users, amd the softwares McAfee & Systweak Antivirus has less
number of users as compared with the other two anitiruses.

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 5. Will you prefer offline banking over online banking?

Preferences

40%
Agree

60% Disagree

INTERPRETATION
It can be seen from the above pie chart that 60 % of the people disagree that offline
banking is better than the online banking. While 40% of the people thinks that offline
banking is better than the online banking in terms of fraudulent activities. It is the ease
& convenience of the services which 60% of the people who prefer online banking
services with regards to its benefits.

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 6. How often you backup your data in the devices?

Data Back-up

Never

Yearly

Monthly

Weekly

0 1 2 3 4 5 6 7 8 9 10

INTERPRETATION
It can be seen from the above chart that the person who back up data weekly are more
than the others who back up their data monthly or yearly. It can also be seen that there
are also few number of people who do not back up their data which do results in the
lost of their data and information.

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 7. Use of electronic messaging systems to send unsolicited bulk messages are
called?

13%

E-mail Bombing
40%
20% Spamming
Cyber Stalking
Phishing

27%

INTERPRETATION
It can be seen from the above pie chart that the 40% of the people consider the
unsolicited bulk messages as the E-mail Bombing, while 27 % of people consider it
has a way spamming people by revoking their privacy and 20 % of the people
consider it has cyber stalking which means a certain group of cyber hackers keep their
eyes on the activities if the people to hack track & hack their data, while 13% of the
people consider it has the activity of phishing.

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 8. Which of the following are examples of Mobile Virus?

27%
36% Skull Trojan
Cabir Worm
Mosquito Trojan
All of the above
17%

20%

INTERPRETATION
It can be seen from the above pie chart that a large group of people in the survey
consider Skull Trojan has the main reason of the mobile viruses, while 20% of the
people also believes that cabir warm is the another reason for those mobile viruses.
And 17% of the people consider Mosquito Trojan as the reason behind mobile viruses
and behind the reason for slow working of the devices. 27% of people considered as
the all the other three together creates the mobile viruses which results in various
output including cyber attacking as well.

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 9. How Cybercrime can be prevented?

Software Update

Control to System

Awareness

Strong Password

0 1 2 3 4 5 6 7 8 9 10

INTERPRETATION
It can be seen from the above chart that.10 out 30 people believes that strong
password can help us in preventing cybercrime and similarly 9 number of people
believes in keeping the software updated time to time is more safe & secure with
regards to the users privacy. While a group of 7 people believes that having control to
our system is more safe as compared to any other factors. On the contrary, a group of
4 people believes in creating awareness towards the cybercrimes & it is precautions to
have a sufficient knowledge of information in the society which thus results in less
number of cybercrimes.

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 OBSERVATION

While conducting the survey many things were to be observed like 60 % of the people
use online transactions but in the rural areas people are not aware and the youth have
no direct access towards the awareness of the cybercrime and so they cannot maintain
any precaution which increases the chances of cyber crime attacking. People are
mostly unawared about the different kinds of cyber attacks which can directly affects
their savings and monetary value. People in the rural areas are least aware of the cyber
attacks, so the number of cases can in rural areas are more than the urban areas.

CONCLUSION

In conclusion, awareness of cybercrime is important in order to protect oneself and

one's personal and financial information from cyber threats. Cybercrime refers to
criminal activities that are committed using the internet or other forms of digital
communication. These crimes can take many forms, including phishing scams,
identity theft, and malware attacks. By understanding the various types of cybercrime
and the ways in which they can be perpetrated, individuals can take steps to protect
themselves and their information from cyber threats. This may involve using strong
and unique passwords, being cautious about clicking on links or downloading
attachments from unknown sources, and keeping software and security protocols up to
date. It is also important for individuals to be aware of the various resources and
services available to help prevent and mitigate the effects of cybercrime.

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 PROJECT 3

REVIEW ON GUEST LECTURE

Recent Technologies In Banking

Guest Name: Ankita Pingle

Date: 09th December 2022
Time: 10:00 A.M To 11:00 A.M

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 GUEST LECTURE REPORT

Date of lecture: 09th December 2022

Speaker: Prof. Ankita Pingale
Title of lecture: Recent Technologies In Banking

I recently had the opportunity to attend a guest lecture given by Prof. Ankita Pingale
on Recent Technologies In Banking. The lecture was held on 9th of December, 2022 at
the Ground Floor in the G2 Classroom.
Overall, I found the lecture to be more interesting and knowledgeable. Here are some
specific points that stood out to me:
1. Differences between Debit Card & Credit Card
2. History of Telebanking & It’s Evolution
3. Types & Benefits of Telebanking
One thing that I particularly appreciated about the lecture was the features of the
telebanking services and it’s evolution from one decade to another with the use of the
technologies in the banking sector.
Overall, I found the guest lecture to be a very good one while attending in the class.

Thank you to Prof. Ankita Pingle for sharing their knowledge and insights with us.

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 Telebanking

Telephone banking is a service provided by a bank or other financial institution, that

enables customers to perform financial transactions over the telephone, without the
need to visit a bank branch or automated teller machine. Telephone banking times can
be longer than branch opening times, and some financial institutions offer the service
on a 24 hour basis. From the bank’s point of view, telephone banking reduces the cost
of handling transactions by reducing the need for customers to visit a bank branch for
non-cash withdrawal and deposit transactions.

Telebanking is a fast and convenient way of obtaining services from the banks by
using a telephone. One can receive the services such as information about account,
conduct of selected transactions, report of loss of ATM card, debit card, credit card or
cheque book, etc. To avail this facility any bank customer can apply to the bank.
However, the bank manager has discretion to reject this facility.

History of ATM

The ATM finds its origins in the 1950s and

1960s, when self-service gas stations,
supermarkets, automated public-transportation
ticketing, and candy dispensers were
popularized. The first cash machine seems to
have been deployed in Japan in the mid-1960s,
according to a Pacific Stars and Stripes
account at the time, but little has been
published about it since. The most successful
early deployments took place in Europe, where
bankers responded to increasing unionization
and rising labor costs by soliciting engineers to
develop a solution for after-hours cash
distribution. This resulted in three independent
efforts, each of which entered use in 1967: the Bankomat in Sweden, and the
Barclaycash and Chubb MD2 in the U.K

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 Services provided by the ATM

Automated teller machines (ATMs) allow you the flexibility to access banking
services from anywhere and at any time.
1. Depositing Cash: Nowadays, many ATM outlets have a cash deposit machine.
You can deposit small amounts at these kiosks. All you need to do is insert
your card in the ATM, follow the instructions and provide the currency details
for the money you are depositing. Once the machine confirms the deposited
amount, you will instantly receive a confirmation message.

2. Transferring Of Fund: You can use an ATM to transfer funds from an account
to another of the same bank or a different bank. You just need to select the fund
transfer option and opt for IMPS transfer and thereafter key in all details
including the beneficiary’s account number, mobile number, MMID and the
amount to be transferred and confirm the transaction.

3. Utility Bills Payment: ATMs come handy in making payments for utility bills
such as electricity bill, gas cylinder refueling bill etc. Just insert your Debit
Card in the ATM and enter the PIN to use the utility bill payment facility.

4. Recharge Of Mobile And DTH: You can even recharge your prepaid mobile
and DTH connection through an ATM. You just need to provide the connection
number and the recharge amount. The amount would be debited from your
account balance instantly and your mobile/DTH would be recharged
immediately.

5. You can register your Aadhaar details with your bank by logging in to your
account through ATM and selecting the registration button on the screen. On
logging in, select the account type, enter the Aadhaar number and click ok to
register your details. Within 24 hours you’ll receive the seeding confirmation.

6. Cardless Cash Withdrawals: You can also use ATMs to make cardless cash
withdrawals. You can transfer funds to anyone who has access to an ATM and
can avail cardless cash withdrawal facility. The receiver just needs to enter the
codes in the prescribed order along with the amount and the mobile number to
get the cash from the ATM without using any ATM/Debit Card.

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 Debit Card & Credit Card

Point of Debit Card Credit Card

Difference
Deducts money directly from your Allows you to borrow funds to pay
Definition saving’s bank account or your for goods and services
current account.

Source of funds Your savings bank account or Credit extended to you by your card
current account. issuer. It gives you access to money
you otherwise do not have (like a
very short-term loan).
Spending You can only spend how much you Can spend more than what you
Advantage have. have.

Bill There is no bill or statement You get a bill or statement each

month with details of the
transactions you have made.

Payment There is no payment that needs to A bill needs to be paid each month
be made since you are using your since it is being borrowed.
own money,

Fees & Charges Annual fess and PIN regeneration Credit cards have multiple fees
fees are applicable. applicable. These include joining
fees, late payment fees, and bounced
cheque fees among others.
Interest There us no interest that is charged, Interest is charged on the
outstanding amount if it hasn’t been
paid by the due date.

Limit You can access any amount upto You can use the card only upto the
what is currently available in your pre-set credit limit on your card.
savings bank or current account.

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 Telebanking Sevices
Telebanking expands to Telephone Banking. It is basically an automated facility, in
which the customer can access account information and also perform various routine
transactions using a keypad or touch-tone telephone without actually going to the bank
branch or ATM, or accessing a mobile application/website.

1. Account Balance status: Access to real-time account balances for the various
account linked with the same customer ID
2. Last five transactions: Obtain details of the last five transactions of their
account.
3. Inquiry about cheque: Verify the status of the cheque issued or deposited.
4. Renewal of term deposit: Instant and automatic renewal of term deposit.
5. Order placement: Customer can place an order for issuance of the new cheque
book, demand draft, etc.
6. Account statement: Make a request for obtaining an account statement any time
and anywhere.
7. Stop payment: Stop payment of a cheque or series of cheques that are issued to
someone.
8. Fax of last 15 transactions: Obtain a mini statement of the last 15 transactions
via fax
9. Fund transfer: Transfer of money from one account to another within or outside
the city
10. Payment of Bills: Utility bills can be paid directly using this facility.
11. Mobile number: Updating mobile number at your fingertips.
12. Interest or exchange rates: Get information about the prevailing interest or
exchange rates on deposits or loans

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 Features of Telebanking

Telebanking is a 24-hour banking service, with the help of which customers can
enquire about their account balances and transactions, with the help of a phone. The
salient features of telebanking are:
➢ Multilingual facility (which supports multiple languages)
➢ User-friendly
➢ Immediate call transfer to the branch representative
➢ A step towards anywhere banking
➢ 24 hours a day, 7 days a week facility
➢ Used in two modes – online or offline

Benefits of Telebanking

➢ Reduces the queue of the customers at the bank counters, for the customers
seeking information related to the accounts.
➢ Medium to sell a range of banking products and services to its customers.
➢ Fast, safest, and convenient banking service, offered by the banks.
➢ Enables its customers to get instant feedback regarding their accounts while
staying at their home or office.
➢ Reduces transaction handling cost.
➢ Receive information anytime and anywhere.
➢ Reduction in the workload of the bank staff.
➢ Informing customers about the new activities or special events of the bank.
➢ Mass market delivery mechanism of financial services.

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 Mobile Banking

Mobile banking refers to the use of a mobile device to carry out financial transactions.
The service is provided by some financial institutions, especially banks. Mobile
banking enables clients and users to carry out various transactions, which may vary
depending on the institution.
Currently, mobile banking’s become easier with the development of cellular mobile
applications. Clients are now able to check their balances, view their bank statements
online, make transfers, and even carry out prepaid service purchases.

A Brief History of Mobile Banking

Before the introduction and enablement of mobile web services in 1999, mobile
banking was completed primarily through text or SMS; it was known as SMS
banking. European banks were on the frontier of mobile banking service offering,
using the mobile web via WAP support.
SMS banking and mobile web were the most popular mobile banking products before
2010. With the development of smartphones with iOS or Android operating systems,
mobile banking applications (apps) began to evolve. Clients were able to download
the banking apps onto their smartphones with more sophisticated interfaces and
improved transactional abilities

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 Types of Mobile Banking

Mobile banking services can be categorized into the following:

1. Account information access

Account information access allows clients to view their account balances and
statements by requesting a mini account statement, review transactional and account
history, keep track of their term deposits, review and view loan or card statements,
access investment statements (equity or mutual funds), and for some institutions,
management of insurance policies.

2. Transactions
Transactional services enable clients to transfer funds to accounts at the same
institution or other institutions, perform self-account transfers, pay third parties (such
as bill payments), and make purchases in collaboration with other applications or
prepaid service providers.

3. Investments
Investment management services enable clients to manage their portfolios or get a
real-time view of their investment portfolios (term-deposits, etc.)

4. Support services
Support services enable clients to check on the status of their requests for loan or
credit facilities, follow up on their card requests, and locate ATMs.

5. Content and news

Content services provide news related to finance and the latest offers by the bank or
institution.

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 RTGS & NEFT

NEFT
The acronym “NEFT” stands for National Electronic Funds Transfer. It is an online
system for transferring funds from one financial institution to another within India
usually the banks). The system was launched in November 2005, and was set to
inherit every bank that was assigned to the SEFT (Special Electronic Funds Transfer
System) clearing system. It was made mandatory by the RBI for all banks on the
SEFT system to migrate to NEFT by mid December 2005. As such, SEFT was
discontinued as of January 2006. The RBI welcomed banks that were full members of
the RTGS to join the NEFT system.

RTGS
The acronym “RTGS” Stands For ‘Real Time Gross Settlement’. RTGS is a funds
transfer system where money is moved from one bank to another in ‘real-time’, and
on gross basis. When using the banking method, RTGS is the fastest possible way to
transfer money. ‘Real-time’ means that the payment transaction isn’t subject to any
waiting period.
Minimum/Maximum amount for RTGS/NEFT
transactions under Retail Internet Banking
Type Minimum Maximum

RTGS Rs. 2 Lakh No limit

NEFT No Limit No Limit

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 PROJECT 4

POERPOINT PRESENTATION

“ROLE & FUNCTIONS OF SEBI”

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 Project Topic

Slide No. 1

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 Slide No.2

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 Slide No. 3

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 Slide No. 4

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 Slide No. 5

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 Slide No.6

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 Slide No.7

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 Slide No. 8

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 Slide No. 9

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 Slide No. 10

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 Slide No. 11

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