Isar HE Range PDF

installation and
servicing
isar + programmer
Your Ideal installation and servicing guide
For details of document amendments, refer to page 3
HE24, HE30, HE35

When replacing any part on this appliance, use only spare parts that you can be
assured conform to the safety and performance specification that we require. Do not
use reconditioned or copy parts that have not been clearly authorised by Ideal Boilers.
October 2006 UIN 202851 A01

ENGINEERED FOR PEACE OF MIND
For the very latest copy of literature for specification purposes please visit our website
www.idealboilers.com where you will be able to download the relevant information in pdf format.
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2 isar + programmer - Installation and Servicing
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DOCUMENT AMENDMENTS
Relevant Installation changes implemented in this book from Mod Level ..................................... A01 (Oct 06)
Caradon Ideal Limited reserve the right to vary specification without notice
isar + programmer - Installation and Servicing 3
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GENERAL
Table 1 - General Data
isar HE24+P HE30+P HE35+P
Gas supply 2H - G20 - 20mbar
Gas Supply Connection Rc 1/2 (1/2” BSP female)
Injector Size Stereomatic 5.6mm dia. 5.7mm dia
Inlet Connection Domestic Hot Water 15mm copper compression
Outlet Connection Domestic Hot Water 15mm copper compression
Flow Connection Central Heating 22mm copper compression
Return Connection Central Heating 22mm copper compression
Flue Terminal Diameter mm (in) 100 (4)
o
Average Flue Temp-Mass Flow Rate (DHW) 66 oC-10g/s 74 C - 12 g/s 82 oC-14g/s
Maximum Working Pressure (Sealed Systems) bar (lb/in2) 2.65 (38.5)
Maximum Domestic Hot Water Inlet Pressure bar (lb/in2) 10.0 (145)
Minimum Domestic Hot Water Inlet Pressure bar (lb/in2) 0.5 (7)
Electrical Supply 230 V ~ 50 Hz.
Power Consumption 148 W 148 W 152 W
Fuse Rating External : 3A Internal : T3.15A L250 V
Water content Central Heating litre (gal) 2.0 (0.44)
Domestic Hot Water 0.5 (0.11)

Packaged Weight kg (lb) 52 (115) 52 (115) 53 (117)
Maximum Installation Weight kg (lb) 42.5 (94) 43 (95) 43.5 ( 96)
Boiler Casing Size Height mm (in) 687 (27)
Width mm (in) 390 (15 3/8)
Depth mm (in) 278 (11)
Table 2 - Performance Data - Central Heating Table 3 - Performance Data - Domestic Hot Water
Boiler Input : Max. Min. Maximum DHW Input : HE24+P HE30+P HE35+P
Boiler Input ‘Q’ Nett CV kW 24.4 9.1 Nett CV kW 24.3 30.2 36.0
(Btu/h) (83 300) (31 000) (Btu/h) (82 900) (103 000) (122 800)
Gross CV kW 27.1 10.1 Gross CV kW 27.0 33.5 39.9
(Btu/h) (92 500) (34 400) (Btu/h) (92 100) (114 400) (136 200)
Gas Consumption l/s 0.70 0.26 Gas Consumption l/s 0.7 0.87 1.03
(ft3/h) (89.0) (33.1) (ft3/h) (89.0) (110) (131)
Boiler Output :
Maximum kW 23.4 29.3 35.2
Non Condensing kW 23.4 8.8 DHW Output (Btu/h) (80 000) (100 000) (120 000)
70oC Mean Water temp. (Btu/h) (80 000) (30 000)
Condensing kW 25.1 9.6 DHW Flow Rate l/min 9.6 12.0 14.4
40 C Mean Water temp.
o
(Btu/h) (85 700) (32 800) at 35°C temp. rise. (gpm) (2.1) 2.6 (3.2)
Seasonal efficiency* (SEDBUK) Band A [90.1]% DHW Specific Rate l/min 11.2 14.0 16.8
(gpm) (2.5) (3.1) (3.7)
NOx Classification Class 5
* The value is used in the UK Government's Standard Assessment Procedure (SAP) for energy rating of dwellings. The test data from which
it has been calculated have been certified by a notified body.
Note. Gas consumption is calculated using a Key to symbols

calorific value of 38.7 MJ/m3 (1038 Btu/ft3) gross GB = United Kingdom IE = Ireland (Countries of destination)
or 34.9 MJ/m3 (935 Btu/ft3) nett
PMS = Maximum operating pressure of water
To obtain the gas consumption at a different
C13 C33 C53 = A room sealed appliance designed for connection via ducts to a
calorific value:
horizontal or vertical terminal, which admits fresh air to the burner
a. For l/s- divide the gross heat input (kW) by and discharges the products of combustion to the outside through
the gross C.V. of the gas (MJ/m3) orifices which, in this case, are concentric. The fan is up stream
3
b. For ft /h - divide the gross heat input (Btu/h) of the combustion chamber.
by the gross C.V. of the gas (Btu/ft3) I2H = An appliance designed for use on 2nd Family gas, Group H only.
CAUTION. To avoid the possibility of injury during the installation, servicing or cleaning of
this appliance care should be taken when handling edges of sheet steel components
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GENERAL
isar HE +P CONTENTS
Air Supply ....................................................................... 8
Natural Gas only
Benchmark Commissioning Checklist ..................... 62
Boiler size G.C. Appliance No. PI No. Boiler Clearances ......................................................... 9
(Benchmark No.)
Boiler Exploded Diagram ............................................ 13
HE24+P 47 348 43 0063 BO 3317 Condensate Drain ........................................... 10, 21-22
HE30+P 47 348 44 0063 BO 3317 Electrical Connections ............................................... 27
HE35+P 47 348 45 0063 BO 3317 Electrical Supply ......................................................... 10
Extension Ducts - Fitting ............................................. 19
Destination Country: GB, IE Fault Finding ........................................................... 52-56
Flow Wiring Diagram .................................................. 30
Flue Fitting .................................................................... 18
Flue Installation ............................................................. 8
Gas Safety Regulations ................................................ 7
Gas Supply ..................................................................... 8
Installation ............................................................. 12-33
Mandatory Requirements ....................................... 7-10
Pump .......................................................................... 49
Safe Handling ................................................................ 6
Servicing ................................................................ 34-38
Short List of Parts ....................................................... 57
Thermostatic Radiator Valves ................................... 10
Water and Systems ........................................... 8,10-12
Water Connections ............................................... 24-25
prog
selec
Water Treatment ......................................................... 12
t tim
PR
OG
e RA
Wiring Diagrams ................................................... 27-30

M
M
ER
+
For GB, to comply with Building Regulations Part L1 (Section 6 in Scotland) the boiler should be fitted in accordance with the
manufacturer's instructions. Self-certification that the boiler has been installed to comply with Building Regulations can be
demonstrated by completing and signing the Benchmark Commissioning Checklist.
BENCHMARK COMMISSIONING CHECKLIST DETAILS

Boiler Page Page
Make and model ....................................................... 5 Burner operating pressure .................................... n/a
Appliance serial no. on data badge ...................... 13 Central heating flow temp. ...... measure and record
SEDBUK No. % ......................................................... 4 Central heating return temp. ... measure and record
Controls For combination boilers only
Time and temperature control to heating ............. 28 Scale reducer ......................................................... n/a
Time and temperature control to hot water .......... 28 Hot water mode
Heating zone valves .............................................. n/a Heat input .......................................... to be calculated
TRV's ...................................................................... 10 Max. operating burner pressure .............................. n/a
Auto bypass ........................................................... 10 Max. operating water pressure ........... measure & record
Boiler interlock ....................................................... 10 Cold water inlet temp ..................... measure & record
For all boilers Hot water outlet temp. .................... measure & record
Flushing to BS.7593 .............................................. 12 Water flow rate at max. setting ............ measure & record
Inhibitor .................................................................. 12 For condensing boilers only
Central heating mode Condensate drain .................................................. 21
Heat input ................................................ to be calculated For all boilers: complete, sign & hand over to customer
For assistance see Technical Helpline on the back page
NOTE TO THE INSTALLER: COMPLETE

THE BENCHMARK COMMISSIONING
CHECKLIST AND LEAVE THESE
INSTRUCTIONS WITH APPLIANCE
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GENERAL
INTRODUCTION 1 BOILER WATER
The isar + programmer range of boilers is a wall mounted, full sequence, CIRCUIT DIAGRAMS
automatic spark ignition, low water content, fanned flue, high efficiency, Central Heating Circuit
condensing, combination gas boiler.
A seven day programmer is built into the boiler, capable of 3 timed periods Expansion
vessel
Fan
per day.
Note. Due to the high efficiency of the boiler a plume of water vapour will form Burner
at the terminal during operation.
Automatic
Central heating (CH) output is fully modulating with a range of 8.8 to 23.4kW air vent
(30,000 to 80,000 Btu/h)
Instantaneous domestic hot water (DHW) output is also fully modulating with Heat
a maximum of : exchanger
HE24 23.4kW (80,000 Btu/h)
HE30 29.3kW (100,000 Btu/h) Sump
Gas valve
Plate heat
HE35 35.2kW (120,000 Btu/h) Condensate exchanger
The boiler is supplied fully assembled with DHW plate heat exchanger, 'S' trap
Pump
diverter valve, circulating pump, pressure gauge, safety valve and CH Diverter
Safety
expansion vessel. valve
relief valve
Variable CH and DHW temperature controls are fitted on the user control and Water
pressure
the boiler features a DHW preheat facility. gauge
The boiler casing is of white painted mild steel with the user controls
CH Flow
Condensate
drain
Gas
CH Return
Discharg
pipe
capable of being mounted remotely from the boiler if the option is required.
The boiler temperature controls are visible at the bottom RHS of the front panel.
The heat exchanger is of cast aluminium.
The boiler is suitable for connection to fully pumped, sealed water systems Domestic Hot Water Circuit
ONLY. Adequate arrangements for completely draining the system by Expansion
provision of drain cocks MUST be provided in the installation pipework. Fan vessel
Pipework from the boiler is routed downwards as standard, but may be
routed upwards behind the boiler using the stand-off frame (supplied in a Burner
separate kit).
Automatic
OPERATION air vent
With no demand for CH, the boiler fires only when DHW is drawn off, or
Heat
periodically for a few seconds without any DHW draw-off, in order to maintain exchanger
the DHW calorifier in a heated condition.
When there is a demand for CH, the heating system is supplied at the Sump
Gas valve
selected temperature of between 30 oC and 82oC, until DHW is drawn off. Plate heat
The full output from the boiler is then directed via the diverter valve to the Condensate exchanger
'S' trap
plate heat exchanger to supply a nominal DHW draw-off of Pump
Diverter
HE24 9.6 l/min at 35 C temperature rise.
o
valve Safety
relief valve
HE30 12 l/min at 35 C temperature rise.
o
Water
pressure
HE35 14.4 l/min at 35 C temperature rise.
o
gauge
DHW Hot out
Condensate drain
Gas
DHW Cold in
Discharge pipe
The DHW draw off rate specified above is the nominal that the boiler flow
regulator will give. Due to system variations and seasonal temperature
Ecl 2768
fluctuations DHW flow rates/temperature rise will vary, requiring adjustment

at the draw off tap.
At low DHW draw-off rate the maximum temperature is limited to 65 oC by the
modulating gas control. Operatives should be knowledgeable in handling
Refer also to Frame 1 - 'Boiler Water Circuit Diagrams' techniques when performing these tasks and the
following precautions should be considered:
An additional feature incorporated within the boiler controls is boiler frost
protection. • Grip the boiler at the base.
o • Be physically capable.
If the flow temperature drops below 7 C the pump will run. If the temperature
o
continues to drop and goes below 4 C, the boiler will fire until the • Use PPE as appropriate, e.g. gloves, safety
temperature exeeds 7 C. o footwear.
During all manoeuvres and handling actions, every
The boiler features a comprehensive diagnostic system which gives detailed
attempt should be made to ensure the following
information on the boiler status when operating, and performance of key
unless unavoidable and/or the weight is light.
components to aid commissioning and fault finding.
• Keep back straight.
• Avoid twisting at the waist.
SAFE HANDLING
• Avoid upper body/top heavy bending.
This boiler may require 2 or more operatives to move it to its installation site,
remove it from its packaging base and during movement into its installation • Always grip with the palm of the hand.
location. Manoeuvring the boiler may include the use of a sack truck and • Use designated hand holds.
involve lifting, pushing and pulling. • Keep load as close to the body as possible.
Caution should be exercised during these operations. • Always use assistance if required.
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GENERAL
OPTIONAL EXTRA KITS BS. 6798 Installation of gas fired hot water boilers of rated
input not exceeding 70 kW.
z Flue Extension Ducts (1000mm long). BS. 6891 Low pressure installation pipes.
HE24-up to 6m
HE30-up to 6m Health & Safety Document No. 635.
HE35-up to 3m The Electricity at Work Regulations, 1989.
z Flue Finishing Kit The manufacturer’s notes must NOT be taken, in any way, as
o overriding statutory obligations.
z 90 Elbow Kit (maximum per installation).
HE24-upto 4 elbows IMPORTANT. These appliances are CE certificated for safety
HE30-upto 4 elbows and performance. It is, therefore, important that no external
HE35-upto 2 elbows control devices, e.g. flue dampers, economisers etc., are
o
directly connected to these appliances unless covered by these
z 45 Elbow Kit (maximum per installation). Installation and Servicing Instructions or as otherwise
HE24-upto 4 elbows recommended by Caradon Ideal Limited in writing. If in doubt
HE30-upto 4 elbows please enquire.
HE35-upto 2 elbows Any direct connection of a control device not approved by
z Roof Flue Kit (to a maximum of 8m). Caradon Ideal Limited could invalidate the certification and the
HE24-upto 8m normal appliance warranty. It could also infringe the Gas Safety
HE30-upto 8m Regulations and the above regulations.
HE35-upto 5m
SAFE HANDLING OF SUBSTANCES
z Powered Vertical Flue Kit (to a maximum primary flue
length of 8m + a maximum secondary flue length of 6m) Care should be taken when handling the boiler insulation
panels, which can cause irritation to the skin. No asbestos,
HE24 HE30 HE35 mercury or CFCs are included in any part of the boiler or its
Primary flue (m) 8 8 5 4 3 2 1 manufacture.
Secondary flue (m) 6 6 3 6 6 6 6
LOCATION OF BOILER
z Twin Fluing Kit (up to a maximum of 46m combined total
flue and airducts) The boiler must be installed on a flat and vertical wall, capable
of adequately supporting the weight of the boiler and any
z Remote User Controls Kit
ancillary equipment.
z Boiler Stand-off Kit
The boiler may be fitted on a combustible wall and insulation
z Siphon Kit
between the wall and the boiler is not necessary, unless
z Valve Cover Kit
required by the local authority.
z System Frost Stat Fitting Kit
For electrical safety reasons there must be no access available
from the back of the boiler.
SAFETY
The boiler must not be fitted outside.
Current Gas Safety (installation and use) regulations or rules Timber Framed Buildings
in force:
If the boiler is to be fitted in a timber framed building it should
The appliance is suitable only for installation in GB and IE and be fitted in accordance with the Institute of Gas Engineering
should be installed in accordance with the rules in force. document IGE/UP/7:1998.
In GB, the installation must be carried out by a CORGI Bathroom Installations
Registered Installer. It must be carried out in accordance with This appliance is rated IP20.
the relevant requirements of the: The boiler may be installed in any room or internal space,
• Gas Safety (Installation and Use) Regulations although particular attention is drawn to the requirements of the
• The appropriate Building Regulations either The Building current IEE (BS.7671) Wiring Regulations and, in Scotland, the
Regulations, The Building Regulations (Scotland), Building electrical provisions of the building regulations applicable in
Regulations (northern Ireland). Scotland, with respect to the installation of the boiler in a room
• The Water Fittings Regulations or Water byelaws in Scotland. or internal space containing a bath or shower. For IE reference
• The Current I.E.E. Wiring Regulations. should be made to the current ETCI rules for electrical
Where no specific instructions are given, reference should be installations and I.S. 813:2002.
made to the relevant British Standard Code of Practice. If the appliance is to be installed in a room containing a bath or
In IE, the installation must be carried out by a Competent shower then, providing water jets are not going to be used for
Person and installed in accordance with the current edition of cleaning purposes (as in communal baths/showers), the
I.S.813 "Domestic Gas Installations", the current Building appliance can be installed in Zone 3, as detailed in BS.7671.
Regulations and reference should be made to the current ETCI Compartment Installations
rules for electrical installation. A compartment used to enclose the boiler should be designed
Detailed recommendations are contained in the following British and constructed specially for this purpose.
Standard Codes of Practice: An existing cupboard or compartment may be used, provided
BS. 5440:1 Flues (for gas appliances of rated input not that it is modified for the purpose.
exceeding 70 kW). In both cases, details of essential features of cupboard /
compartment design, including airing cupboard installation,
BS. 5440:2 Ventilation (for gas appliances of rated input not
are to conform to the following:
exceeding 70 kW).
z BS 6798 (No cupboard ventilation is required - see ‘Air
BS. 5449 Forced circulation hot water systems. Supply’ for details).
BS. 5546 Installation of gas hot water supplies for z The position selected for installation MUST allow adequate
domestic purposes (2nd Family Gases) space for servicing in front of the boiler.
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GENERAL
z For the minimum clearances required for safety and FLUE INSTALLATION
subsequent service, see the wall mounting template and
Frame 2. In addition, sufficient space may be required to Pluming will occur at the terminal so terminal positions where
allow lifting access to the wall mounting plate. this could cause a nuisance should be avoided.
The flue must be installed in accordance with the
GAS SUPPLY recommendations of BS. 5440-1: 2000.
The local gas supplier should be consulted, at the installation In IE refer to I.S. 813:2002.
planning stage, in order to establish the availability of an The following notes are intended for general guidance:
adequate supply of gas. An existing service pipe must NOT be
used without prior consultation with the local gas supplier. 1. The boiler MUST be installed so that the terminal is exposed
to external air.
The boiler MUST be installed on a gas supply with a governed
meter only. 2. It is important that the position of the terminal allows the free
passage of air across it at all times.
A gas meter can only be connected by the local gas supplier or
by a CORGI registered engineer. In IE by a competent person. 3. Minimum acceptable spacing from the terminal to
obstructions and ventilation openings are specified in
An existing meter should be checked, preferably by the gas
Table 4.
supplier, to ensure that the meter is adequate to deal with the
rate of gas supply required. 4. Where the lowest part of the terminal is fitted less than 2m
(6'6") above a balcony, above ground or above a flat roof to
N.B. The principle of the 1:1 gas valve ensures that the isar
which people have access then the terminal MUST be
HE range is able to deliver it’s full output at inlet pressures
protected by a purpose designed guard.
down to 14mb. However if dynamic pressures below 20mb are
experienced ensure this is adequate for ALL other gas Terminal guards are available from boiler suppliers. (Ask for
appliances in the property. TFC flue guard model no. K6 - round, plastic coated). In
case of difficulty contact:
IMPORTANT.
Grasslin (UK) Ltd. Tel. + 44 (0) 01732 359 888
Installation pipes must be fitted in accordance with BS.6891. In Tower House, Vale Rise Fax. + 44 (0) 01732 354 445
IE refer to IS.813:2002. Pipework from the meter to the boiler Tonbridge. Kent TN9 1TB www.tfc-group.co.uk
MUST be of an adequate size, i.e. no longer than 20m and not
less than 15mm O.D. Ensure that the guard is fitted centrally.
5. The flue assembly shall be so placed or shielded as to
The complete installation MUST be tested for gas soundness
prevent ignition or damage to any part of any building.
and purged as described in the above code.
6. The air inlet/products outlet duct and the terminal of the
boiler MUST NOT be closer than 25mm (1") to combustible
material. Detailed recommendations on the protection of
combustible material are given in BS. 5440-1:2000.
Table 4 - Balanced Flue Terminal Position IMPORTANT. It is absolutely essential to ensure, in practice,
Flue Terminal Positions Min. Spacing* that products of combustion discharging from the terminal
cannot re-enter the building or any other adjacent building
1. Directly below,above or alongside an opening through ventilators, windows, doors, other sources of natural
window, air vent or other ventilation opening. 300mm (12") air infiltration, or forced ventilation / air conditioning.
2. Below guttering, drain pipes or soil pipes. 25mm ( 1")*
BS5440-1 2000 75mm (3") If this should occur the appliance MUST be turned OFF,
labelled as 'unsafe' until corrective action can be taken.
3. Below eaves. 25mm (1")*
BS5440-1 2000 200mm (8") TERMINAL
4. Below balconies or a car port roof. 25mm (1")*
BS5440-1 2000 200mm (8")
The terminal assembly can be adapted to accommodate
various wall thicknesses. Refer to Frame 12 .
5. From vertical drain pipes or soil pipes. 25mm (1")*
BS5440-1 2000 150mm (6") AIR SUPPLY
6. From an internal or external corner or to a 25mm (1")* It is NOT necessary to have a purpose-provided air vent in the
boundary along side the terminal. BS5440-1 2000 300mm (12")
room or internal space in which the boiler is installed. Neither
7. Above adjacent ground, roof or balcony level. 300mm (12") is it necessary to ventilate a cupboard or compartment in which
8. From a surface or a boundary facing the terminal. 600mm (24") the boiler is installed, due to the low surface temperatures of
9. From a terminal facing a terminal. 1,200mm (48") the boiler casing during operation; therefore the requirements
10. From an opening in a car port of BS 6798, Clause 12, and BS 5440:2 may be disregarded.
(e.g. door or window) into dwelling. 1,200mm (48")
11. Vertically from a terminal on the same wall. 1,500mm (60")
WATER CIRCULATION SYSTEM
12. Horizontally from a terminal on the wall. 300mm (12") IMPORTANT.
Vertical Terminals A minimum length of 1 metre of copper pipe MUST be fitted to
both flow and return connections from the boiler before
13. Above the roof pitch with roof slope of all angles. 300mm (12")
Above flat roof. 300mm (12")
connection to any plastic piping.
14. From a single wall face. 600mm (24") The central heating system should be in accordance with
From corner walls. 1000mm (40") BS.6798 and, in addition, for smallbore and microbore
Twin Flue Applications systems, BS.5449.
15. Centre distance between air inlet and flue WATER TREATMENT - see Frame 6
outlet ducts. 120mm (5")
* Only one reduction down to 25mm is allowable per installation
otherwise BS5440-1 2000 dimensions must be followed.
202851-1new.pmd 8 17/11/2006, 07:40

GENERAL
2 BOILER DIMENSIONS, SERVICES & CLEARANCES all dimensions in mm (in)
The boiler connections are made on the boiler piping frame.
Refer to Frames 27-29.
Where the space into which the boiler is going to be
The following minimum clearances must be maintained for installed is less than the length of flue required the flue
operation and servicing. must be fitted from the outside.
Additional space will be required for installation, depending Installation from inside ONLY
upon site conditions. b. If a core boring tool is to be used inside the building the
Side and Rear Flue space in which the boiler is to be installed must be at least
a. Provided that the flue hole is cut accurately, e.g. with a core wide enough to accommodate the tool.
drill, the flue can be installed from inside the building
where wall thicknesses do not exceed 600mm (24").
nm8426
prog select
time
PROGRAMMER + - time
prog select PROGRAMMER + -
SIDE FLUE ONLY

Horizontal length of flue Top clearance
prog select
time
PROGRAMMER + -
from centre line of boiler required (MIN.)
to outside wall Dim. A
HE24 HE30 HE35
0.5 m 0.5 m 0.5 m 160 mm (6 5/16")
1.0 m 1.0 m 1.0 m 170 mm (6 11/16)
1.5 m 1.5 m 1.5 m 185 mm (7 1/4")
1.5 m 1.5 m 1.5 m 200 mm ( 7 7/8")
2.5 m 2.5 m 2.5 m 210 mm (8 1/4")
3.0 m 3.0 m 3.0 m 225 mm (8 7/8")
Front clearance 3.5 m 3.5 m N/A 250 mm (9 7/8")
The minimum front clearance when built in to a cupboard is 5mm 4.0 m 4.0 m N/A 260 mm (10 1/4")
(1/4") from the cupboard door but 450mm (17 3/4") overall
4.5 m 4.5 m N/A 265 mm (10 7/16")
clearance is still required, with the cupboard door open, to allow for
servicing. 5.0 m 5.0 m N/A 275 mm (10 13/16")
N.B. The boiler will not fit into a standard depth wall unit. In order for 5.5 m 5.5 m N/A 290 mm (11 3/8")
it to do so the plastic fascia should be removed. See Frame 39. 6.0 m 6.0 m N/A 300 mm (11 13/16")
* Bottom clearance REAR FLUE ONLY

Bottom clearance after installation can be reduced to 5mm. MIN. Top clearance required = 145 mm (5 3/4")
However, 100mm must be available for servicing.
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GENERAL
BOILER CONTROL INTERLOCKS ELECTRICAL SUPPLY
WARNING.
Caradon Ideal Limited recommend that heating systems
This appliance must be earthed.
utilising full thermostatic radiator valve control of temperature
Wiring external to the appliance MUST be in accordance with
in individual rooms should also be fitted with a room
the current I.E.E. (BS.7671) Wiring Regulations and any local
thermostat controlling the temperature in a space served by
regulations which apply. For IE reference should be made to
radiators not fitted with such a valve as stated in BS. 5449.
the current ETCI rules for electrical installations.
Central heating systems controls should be installed to The point of connection to the mains should be readily
ensure the boiler is switched off when there is no demand accessible and adjacent to the boiler.
for heating or hot water.
CONDENSATE DRAIN Refer to Frames 22 & 49.
When thermostatic radiator valves are used, the space
heating temperature control over a living / dining area or A condensate drain is provided on the boiler. This drain must be
hallway having a heating requirement of at least 10% of the connected to a drainage point on site. All pipework and fittings in
boiler heat output should be achieved using a room the condensate drainage system MUST be made of plastic - no
thermostat, whilst other rooms are individually controlled by other materials may be used.
thermostatic radiator valves. However, if the system employs
thermostatic radiator valves on all radiators, or two port IMPORTANT.
valves without end switches, then a bypass circuit must be Any external runs must be insulated
fitted with an automatic bypass valve to ensure a flow of
The drain outlet on the boiler is standard 21.5mm (3/4”) overflow
water should all valves be in the closed position.
pipe.
3 SYSTEM REQUIREMENTS - Central Heating

Notes
a. The method of filling, refilling, topping up or flushing Safety valve setting bar 3.0
sealed primary hot water circuits from the mains via a
temporary hose connection is only allowed if acceptable Vessel charge pressure bar 0.5 to 0.75
to the local water authority. System pre-charge pressure bar None 1.0
b. Antifreeze fluid, corrosion and scale inhibitor fluids System volume Expansion vessel
suitable for use with boilers having aluminium heat (litres) volume (litres)
exchangers may be used in the central heating system.
25 1.6 1.8
Advice should be sought from a local water treatment
company. 50 3.1 3.7
75 4.7 5.5
General
100 6.3 7.4
1. The installation must comply with all relevant national and
local regulations. 125 7.8 9.2
2. The installation should be designed to work with flow 150 9.4 11.0
o
temperatures of up to 82 C.
175 10.9 12.9
3. All components of the system must be suitable for a working
o 190 11.9 14.0
pressure of 3 bar and temperature of 110 C. Extra care should
be taken in making all connections so that the risk of leakage 200 12.5 14.7
is minimised.
250 15.6 18.4
The following components are incorporated within the
300 18.8 22.1
appliance:
For other system volumes
a. Circulating pump.
multiply by the factor across 0.063 0.074
b. Safety valve, with a non-adjustable preset lift pressure of
3 bar.
c. Pressure gauge, covering a range of 0 to 6 bar.
or
d. An 8-litre expansion vessel, with an initial charge pressure
b. Where access to a 'make-up' vessel would be difficult,
of 0.75 bar.
by pre-pressurisation of the system.
4. 'Make-up' Water. Provision must be made for replacing water
The maximum cold water capacity of the system
loss from the system, either :
should not exceed 143 litres, if not pressurized.
a. From a manually filled 'make-up' vessel with a readily However, if the system is to be pressurized, the
visible water level. The vessel should be mounted at efficiency of the expansion vessel will be reduced and
least 150mm above the highest point of the system and a larger vessel (or smaller system volume) may be
be connected through a non-return valve to the system, necessary. If the capacity of the vessel is not
fitted at least 150mm below the 'make-up' vessel on the considered sufficient for this, or for any other reason,
return side of the radiators.
202851-1new.pmd 10 17/11/2006, 07:40

GENERAL
4 SYSTEM REQUIREMENTS - CH (continued) and Hot Water
an additional vessel MUST be installed on the return

to the boiler.
Water Flow Rate and Pressure Loss
Guidance on vessel sizing is given in Frame 3.
Max CH Output kW 23.4
5. Filling. The system may be filled by the following method:
(Btu/h) (80 000)
a. Through a temporary hose connection from a 'draw-off'
tap, supplied from a service pipe under mains pressure. Water flow rate l/sec 0.37
Where the mains pressure is excessive a pressure (gal/min) 4.8
reducing valve must be used to facilitate filling. o
When installing the filling device it must be connected as Temperature Differential C 15
shown below, to fully comply with the water regulations. ( F)
o
(27)
This may involve the fitting of an additional WRAS
approved isolator valve to the mains supply. Head available for m.w.g. 2.3
i. Thoroughly flush out the whole system with system pump. (ft.w.g.) 7.5
cold water.
ii. Fill and vent the system until the pressure
gauge registers 1.5 bar and examine for leaks.
Mains
iii. Check the operation of the safety valve by water supply
raising the water pressure until the valve lifts.
This should occur within 0.3 bar of the preset lift
pressure. CH Return Hose unions
iv. Release water from the system until the

minimum system design pressure is reached;
1.0 bar if the system is to be pre-pressurised.
Additional
stop valve
Temporary hose
(disconnect after filling) Double check valve
DOMESTIC HOT WATER assembly
Ecl 6053 (note direction of flow)
1. The domestic hot water service must be in accordance
with BS 5546 and BS 6700.
5. Hard Water Areas
2. Refer to Table 1 for minimum and maximum working
Where the water hardness exceeds 200mg/litre, it is
pressures.
recommended that a proprietary scale reducing device is
3. The boilers are suitable for connection to most types of fitted into the boiler cold supply within the requirements of
washing machine and dishwasher appliances. the local water company.
4. When connecting to suitable showers, ensure that: IMPORTANT
a. The cold inlet to the boiler is fitted with an approved Provision MUST be made to accommodate the expansion of
anti-vacuum or syphon non-return valve. DHW contained within the appliance, if a non-return valve is
b. Hot and cold water supplies to the shower are of equal fitted to the DHW inlet.
pressure.
5 SYSTEM BALANCING
The boiler does not normally need a bypass but at least some Turn up the room thermostat and adjust these lockshield
radiators on the heating circuit, of load of at least 10% of the valves to give boiler flow and return temperatures not
minimum boiler output, must be provided with twin lockshield more than 20 oC apart.
valves so that this minimum heating load is always available.
See note regarding thermostatic radiator valves on page 10. These valves should now be left as set.
Note. Systems incorporating zone valves which could
2. Open all manual or thermostatic radiator valves and
completely cut off the flow through the system must also
adjust the lockshield valves on the remaining radiators,
include a bypass.
to give around 15 oC temperature drop at each radiator.
BALANCING
1. Set the programmer to ON. 3. Adjust the room thermostat and programmer to
Close the manual or thermostatic valves on all radiators, NORMAL settings.
leaving the twin lockshield valves (on the radiators referred
to above) in the OPEN position.
202851-1new.pmd 11 17/11/2006, 07:40

INSTALLATION
6 WATER TREATMENT
CENTRAL HEATING DOMESTIC HOT WATER
The isar range of boilers have an ALUMINIUM alloy heat In hard water areas where main water can exceed 200ppm
exchanger. Total Hardness (as defined by BS 7593:1993 Table 2) a
scale reducing device should be fitted into the boiler cold
IMPORTANT.
supply within the requirements of the local water company.
The application of any other treatment to this product
The use of artificially softened water, however, is not
may render the guarantee of Caradon Ideal Limited.
permitted.
Caradon Ideal Limited recommend the use of Fernox
Qantomat, GE Betz Sentinel Combiguard and Calmag
Caradon Ideal Limited recommend Water Treatment in
CalPhos I scale reducing devices, which must be used in
accordance with the Benchmark Guidance Notes on
accordance with the manufacturers' instructions.
Water Treatment in Central Heating Systems.
For further information contact:
Fernox Manufacturing Co. Ltd
If water treatment is used Caradon Ideal Limited recommend Cookson Electronics
only the use of FERNOX-COPAL or MB1, GE BETZ SENTINEL X100 Forsyth Road
or Salamander Corrosion Guard inhibitors and associated Sheerwater
water treatment products, which must be used in accordance Woking
with the manufacturers' instructions. Surrey GU21 5RZ
+44 (0) 1799 521133
Notes. Sentinel Performance Solutions

The Heath Business & Technical Park
1. It is most important that the correct concentration of the Runcorn
water treatment products is maintained in accordance with Cheshire WA7 4QXD
the manufacturers' instructions. Tel: 0800 389 4670
www.sentinel-solutions.net
2. If the boiler is installed in an existing system any unsuitable
additives MUST be removed by thorough cleansing. BS Salamander Engineering Ltd
7593:1992 details the steps necessary to clean a domestic Unit 24 Reddicap Trading Estate
heating system. Sutton Coldfield
3. In hard water areas, treatment to prevent lime scale may be West Midlands B75 7BU
necessary - however the use of artificially softened water is Tel: +44 (0) 121 3780952
NOT permitted.
Calmag Ltd.
4. Under no circumstances should the boiler be fired before Unit 4-6, Crown Works
the system has been thoroughly flushed. Bradford Road
Sandbeds, Keighley
West Yorkshire BD20 5LN
Tel: +44 (0) 1535 210 320
7 BOILER ASSEMBLY - Exploded View Legend
1. Front casing panel. 19. Gas control valve. 59. Flow restrictor.
2. Boiler sealing panel. 20. Fan bracket. 60. DHW inlet/outlet pipe.
3. Sump cover. 21. Orifice plate. 61. Pressure relief valve.
4. Bottom casing panel. 23. Control thermistor (flow/return) 62. Expansion vessel.
5. Flue sensing nipple. 24. Overheat thermostat. 63. Expansion vessel pipe.
6. Return pipe. 25. Ignition electrode. 64. Pressure gauge.
8. Flue manifold. 26. Flame detection electrode. 65. DHW thermistor.
9. Flue manifold fixing. 32. Kit - Trap and seal. 66. *Diverter valve head.
10. Interpanel. 35. User control. 67. *Diverter valve.
11. Burner. 36. Primary controls (PCB). 68. *Diverter valve manifold.
12. Combustion chamber insulation. 39. Mains switch. 69. *Pump (Wilo pump shown).
13. Heat exchanger. 44. Piping frame. 70. Pump manifold.
14. Injector and housing. 51. Mains connector. 71. DHW plate heat exchanger.
15. Venturi assembly. 53. Turret gasket kit. 75. Control box clamp.
16. Fan assembly. 54. Spark generator. 103. Dry fire thermistor.
17. Automatic air vent. 55. Ignition lead.
18. Gas service cock. 57. CH stub pipe.
*Note. Two waterset assemblies are used on this appliance, WILO and CP. These units are not interchangeable.
202851-1new.pmd 12 17/11/2006, 07:40

INSTALLATION
8 BOILER ASSEMBLY - Exploded View
INSTALLATION
5 44
21 53
16 15
14
8
20
11
40
17
94
12
26 9 64
18
25 10 59
3 62
103
13
24 71
23
4
68
67
Data badge
19 63
57 2
32 60 6
66
23
75
WILO
pump
shown
57
60
36 69 61
70
pr
og
se
le
ct
P tim
R
O
G
R
e A
M
M
E
R
+
1
39 35
nm8423
51 65
202851-1new.pmd 13 17/11/2006, 07:40

INSTALLATION
9 UNPACKING
INSTALLATION
The boiler is supplied fully assembled in one Pack A, together with a standard flue
assembly for lengths up to 650mm, rear or side flue outlet, in Pack B.
Unpack and check the contents.
A C
E
Pack A Contents B
A Boiler
B Hardware Pack Box
C Pre-piping Frame
D These Installation/Users
Instructions D
E Wall Mounting Template
F 1 Year Guarantee
nm8424
prog select
time
PROGRAMMER + -
A
B
C
F
D J K
E
H G
L
N R
I O
Q
P
nm8452
Hardware Pack Contents

A Isolation valve c/w pressure gauge - 1 off G Valve securing clip 15mm - 3 off M Wallplug - 4 off
B Isolation valve c/w drain - 1 off H Pre-piping frame support bracket - 1 off N Fibre washer 19 ID x 26 OD - 3 off
C Bulkhead connector - 1 off I S-trap hose - 1 off O 12mm sealing washer - 3 off
D Restrictor valve - 1 off J 15mm olive - 1 off P Gas line sealing washer - 1 off
E Compression gas cock - 1 off K Pressure relief valve nut - 1 off Q Hole plug white - 6 off
F Valve securing clip 22mm - 2 off L No. 14x2in woodscrew - 4 off R Mains connector - 1 off
Pack B Contents
Ecl 2354
Flue turret.
Flue terminal.
Flue support cutting aid.
Flue turret Flue terminal
202851-1new.pmd 14 17/11/2006, 07:40

INSTALLATION
10 PACKAGING REMOVAL
INSTALLATION
1. Ensure the boiler is on a sound flat
surface.
2. Carefully remove the strapping.
3. Fold back the top flaps to gain access to:

z Instructions.
z Wall mounting template.
z 1 year guarantee.
Pre-piping
z Pre-piping frame. frame
4. Remove the instructions and read
thoroughly before unpacking the product.
5. When ready for installation lift off the Hardware

cardboard carton. pack box
nm8425
Boiler
11 BOTTOM AND FRONT PANEL REMOVAL

1. Remove the screws from the
underside of the boiler.
2. Pull the RHS of the panel

down, slide it to the right and
withdraw.
3. Remove the screws from

bottom of the front panel.
4. Lift panel up and off top

pegs. 3
pro
g
sele
ct
PR tim
OG
e
RA
Retaining
M
M
ER
+
clip
2
1
202851-1new.pmd 15 17/11/2006, 07:40

INSTALLATION
INSTALLATION
12 DETERMINING THE FLUE LENGTH AND FLUE PACKS REQUIRED

IMPORTANT. The boiler MUST be installed in a vertical position
Dimension X - Wall thickness.

Dimension L - Wall thickness plus boiler spacing.
Dimension S - Stand-off frame depth = 33mm
FLUE KITS
Pack B - supplied as standard
Pack D - optional extension kit for side flue or rear flue outlet.
Finishing Kit - Supplied as an optional extra.
Refer to 'Flue Extension Ducts'
Note. MAXIMUM FLUE LENGTHS:

HE24 AND 30 - 6M (HORIZONTAL FLUE)
HE35 - 3M (HORIZONTAL FLUE)
HE24 AND 30 - 8M (ROOF FLUE)
HE35 - 5M (ROOF FLUE)
HE 24 AND 30 - 14M TOTAL (POWERED VERTICAL FLUE)
HE 35 - 8M TOTAL (POWERED VERTICAL FLUE)
HE24 AND HE30 - 20M TOTAL (AIR PLUS FLUE DUCT-60/60 TWIN FLUE KIT)
HE24, HE30 AND HE35 - 46M TOTAL (AIR PLUS FLUE DUCT - 80/80 TWIN FLUE KIT)
90O ELBOW KIT 60/100 (EQUIVALENT FLUE LENGTH RESISTANCE = 1M)
45O ELBOW KIT 60/100 (EQUIVALENT FLUE LENGTH RESISTANCE = 0.6M)
Notes.
1. The flue duct MUST be inclined at 1.5 degrees
to the horizontal to allow condensate to drain
back into the boiler and out through the
condensate drain.
2. If the boiler is to be installed with upward piping
routed behind the boiler then the optional
stand-off kit should be used. Care must be
taken when cutting the ducts and marking the
wall to suit this condition.
Total Flue length dimension Flue

Rear flue Side flue Extra packs Boiler
dim. X+160 dim. L+195 required size
Up to 650 mm Up to 650 mm none HE24,30 & 35
Up to 1600 mm Up to 1600 mm Pack D - 1 off HE24,30 & 35
Up to 2550 mm Up to 2550 mm Pack D - 2 off HE24,30 & 35
Up to 3500 mm Up to 3500 mm Pack D - 3 off HE24 & 30
202851-1new.pmd 16 17/11/2006, 07:40

INSTALLATION
13 FLUE ASSEMBLY - Exploded View
An optional flue duct extension kit is required for

wall thicknesses greater than :
Side 455mm (18").
Rear 490mm (19 1/4").
LEGEND
1. Duct assembly.
2. Flue turret.
3. Turret gasket.
4. M5 x 10 pozi screw.
5. Turret clamp.
Rear flue arrangement shown
14 WALL MOUNTING TEMPLATE Extended centre line

Note.
The template shows the positions of the fixing holes and
the flue hole centres for standard installation and for using
the stand-off kit. Care MUST be taken to ensue the correct
holes are drilled.
V
1. Separate the templates.
2. Tape template A into the selected position.
3. Ensure squareness by hanging a plumbline as shown. If
fitting a side flue extend the flue centre line onto the side A B
OUTLET
wall and tape template B into the selected position.
4. Mark onto the wall the following:
a The piping frame screw positions (choose one from
each group).
b. The position of the flue duct hole (see diagram below
and template).
Note. Mark the centre of the hole as well as the
circumference
5. Remove the template from the wall. 0
236
Ecl
FLUE
202851-1new.pmd 17 17/11/2006, 07:40

INSTALLATION
15 PREPARING THE WALL
IMPORTANT.
Ensure that, during the cutting operation, masonry
falling outside of the building does not cause damage
or personal injury.
1. Cut the flue hole (preferably with a 5" core boring Rear flue only Side flue only
tool), ensuring that the hole is square to the wall. 5" diameter hole 5" diameter hole
Both wall faces immediately around the cut hole
should be flat.
X
2. Drill 4 holes with a 7.5mm / 8mm masonry drill
and insert the plastic plugs, provided, for the Section
piping frame. through wall
3. Locate 4 No.14 x 50mm screws in the piping Note. Check all of the hole
2011
frame (one at each side, in any of the 3 holes positions before drilling.
provided at each side) and screw home.
16 CUTTING THE FLUE - REAR Wall thicknesses of 114 to 490mm

Notes.
a. If using the extension ducts go to Frame 18.
b. If the stand-off frame is used it is essential add 33mm to

'X' the measured wall thickness when marking the flue
(this will allow for the fitted frame).
1. Measure and note wall thickness X. Refer to Frame 12.
2. Add 90mm (3 1/2") to dimension X and, measuring from

the ring, cut the outer tube only.
FLUE OUTLET
3. To ensure the tube is cut square, mark the flue all the way
around.
4. Cut the inner tube to a length 20mm (3/4") longer to aid

engagement, using the cardboard support.
17 CUTTING THE FLUE - SIDE Wall thicknesses of 114 to 455mm
Note. If using the extension ducts go to Frame 18.
1. Measure and note side flue length L. Refer to

Frame 12.
2. Add 125mm (5") to dimension L and, measuring

from the ring, cut the outer tube only.
3. To ensure the tube is cut square, mark the flue all

the way around.
4. Cut the inner tube to a length 20mm (3/4") longer to

aid engagement, using the cardboard support.
202851-1new.pmd 18 17/11/2006, 07:40

INSTALLATION
18 FLUE EXTENSION DUCTS - For flue lengths greater than 650mm
Pack D Flue extension duct kit contents
Extension duct & clamp Flue support cutting aid

1.0m (39") long (shown folded up)
Wall plugs - 4 off
Ecl 1244 Flue duct support No. 10 x2" wood screw - 4 off
19 FLUE EXTENSION DUCTS - continued

Use a maximum of 6m extended flue ONLY (HE24 & 30)
Use a maximum of 3m extended flue ONLY (HE35)
General arrangement
1. A maximum of 6 extension ducts for the HE24/

HE30 and a maximum of 3 extension ducts for
the HE35 (one suitably cut) plus the standard
flue duct may be used together.
2. Flue extensions of greater length than 1m (39")
OUTLET
should be supported with the bracket provided,
suitably adjusted. Refer to Frames 18 and 25.
Note. Side flue shown
20 FITTING THE KIT

1. Remove the cardboard support aid from the flue and place
2
safely to one side.
2. Fit the inner flue extension duct onto the inner flue duct.
3. Fit the outer flue extension duct onto the outer air duct. 3
4. Using the clamp provided clamp the flue lengths together.
FLUE
5. Repeat steps 1-4 if a second flue extension is required.
6. Measure and mark the flue length required onto the flue,
measuring from the ring near the terminal.
7. To ensure a square cut, mark the flue all the way around.
8. Cut to length using the cardboard support aid.

Measure from
9. Remove the cardboard and deburr the metal edges. this RING
9 Ecl 2540
202851-1new.pmd 19 17/11/2006, 07:40

INSTALLATION
21 FITTING THE PIPING FRAME AND VALVES (Rear Flue outlet shown)
Note. Isolating valves are supplied separately in the hardware pack box.
Fit to the piping frame BEFORE mounting the boiler.
TO FIT THE PRE-PIPING FRAME DIRECTLY TO THE WALL TO FIT THE PRE-PIPING FRAME USING THE STAND-OFF FRAME
• Insert wall plugs. OPTION KIT (To allow pipework to be taken upwards)
• Put the screws into the wall plugs and leave 10mm proud • Put the screws into the wall plugs and leave 10mm proud.
• Hang the frame onto the screws (take care to use the • Hang the stand-off frame onto the screws and tighten up.
same hole position from each group as previously chosen • Fasten the piping frame to the stand-off frame with the
with the wall template) and tighten up. 6mm screws provided.
• Locate the support bracket on the piping frame. • Locate the support bracket on the piping frame.
Note.
If the clearances above and below the boiler are less than
the length of the pipes it will be necessary to position the
pipes behind the wall mounting plate BEFORE the plate is
screwed to the wall.
Wall
plug
Wall
plug
Screw
(10mm proud) Screw
(10mm proud)
Piping
frame
Piping
Support frame
bracket Support
bracket
nm8443
nm8444
FLUE OUTLET
1. Remove valves and clips from Valve securing Valve securing

the hardware pack box. clip 22mm clip 15mm
2. Assemble valves to the frame
and secure in place with clips
provided. Valve securing
nm8453
clip 22mm
3. Make sure to fit valves in
correct order shown.
Bulkhead
Isolation valve connector
c/w pressure
gauge
Compression
gas cock
Restrictor
valve
Isolation valve
c/w drain
Note. Service connections may be made now, before mounting the boiler, if required. Refer to Frames 27-29.
202851-1new.pmd 20 17/11/2006, 07:40

INSTALLATION
INSTALLATION
22 CONDENSATE DRAIN
Refer also to the British Gas document: 'Guidance Notes for
the Installation of Domestic Gas Condensing Boilers' (1989).
Before mounting the boiler on the wall, the condensate drain

(provided in the h/ware pack) must be connected from the
boiler ‘S’ trap to a drainage point, preferably within the
building.
Ensure that the condensate trap is full of water before

commissioning the boiler . Refer to Frame 26.
The routing of the drain must be made to allow a minimum

fall of 1 in 20 away from the boiler, throughout its length.
The drainage pipework must be arranged so that obstruction

(e.g. through freezing) of external drainage pipe does not give
rise to spillage within the dwelling.
IMPORTANT.
If excessive external pipework cannot be avoided an
additional siphon kit and insulation are recommended to
prevent possible freezing.
All pipework and fittings in the condensate drain system

must be made of plastic. No other materials may be used.
The drain outlet on the boiler is standard 21.5mm overflow

pipe. This size must not be reduced in any part of its length.
23 CONDENSATE PIPE TERMINATION CONFIGURATIONS

Note. ALL EXTERNAL PIPE RUNS MUST BE INSULATED
1. INTERNAL TO SINK WASTE

UPSTREAM OF SINK WASTE
Sink constitutes
TRAP air break
BOILER Open end of pipe
direct into gulley
below grating but
above water level
cla7771 75mm trap
Ground Level
DRAIN
2. INTERNAL TO SINK WASTE

DOWNSTREAM OF SINK
WASTE TRAP (PREFERRED BOILER Sink
METHOD) Open end of pipe
direct into gulley
* If drain termination is to soil
below grating but
stack, a 75mm trap will be above water level
required
cla7772
75mm trap
Ground Level
DRAIN
continued . . . .
202851-1new.pmd 21 17/11/2006, 07:40

INSTALLATION
24 CONDENSATE PIPE TERMINATION CONFIGURATIONS . . . continued
INSTALLATION
3. INTERNAL CONNECTION TO SOIL AND VENT STACK

* Make connection to SVP using a solvent welded saddle
BOILER
cla7773
4. TERMINATION TO SOAK AWAY External

wall
BOILER Termination
to Soak away
cla7774
minimum
Ground Level
500mm
5. TERMINATION TO DRAIN / GULLEY
External
wall
Open end of pipe

BOILER direct into gulley
below grating but
above water level
cla7775
Ground Level
DRAIN
202851-1new.pmd 22 17/11/2006, 07:40

INSTALLATION
25 MOUNTING THE BOILER
INSTALLATION
1
IMPORTANT.
1. Before mounting the boiler on the wall place it on
its left hand side, fit the 'S' trap hose moulding/nut
and fold the hose to facilitate fitting into pre-piping
frame.
2. Ensure that the plastic plugs are removed from
both the CH and DHW pipes before mounting.
N.B. Some spillage of water may occur from the
pipework when mounting the boiler to the frame.
3. Lift the boiler onto the wall mounting frame,
locating it over the tabs at the top of the frame.
4. Lower the boiler into position, engaging it onto the
support bracket.
Note. Ensure the condensate drain pipe is correctly
positioned through the hole in the pre-piping
frame before continuing.
5. Using the fibre washers supplied in the hardware
pack box, engage and then tighten the 4 water
unions.
6. Engage and tighten the gas union, ensuring that
the blue fibre washer is in place. DO NOT
overtighten.
7. Connect a pipe to the safety drain outlet using the
nut and olive supplied in the boiler hardware pack
box.
pro
g
nm8024
sel
ect
P tim
R
O
G
e R
A
M
M
ER
202851-1new.pmd 23 17/11/2006, 07:40

INSTALLATION
26 CONNECTING THE FLUE TO THE BOILER
INSTALLATION
Note. Before fitting the flue turret fill the condensate trap within the
boiler by pouring a cupful of water into the flue outlet A.
Take care to ensure that the water is only poured into the flue
outlet, and does not spill into the boiler casing.
2
1. Locate the flue into the turret.
2. Insert the flue assembly 3
through the prepared hole 1
in the wall.
3. Locate the flue turret on
the top of the boiler,
ensuring that the turret
gasket is in place.
Check that the flue seal
‘A’ located in the top of
the flue manifold is secure
and giving an effective
seal.
4. Secure the flue turret on top of
the boiler by inserting the open
ends of the turret clamp under the 2
studs and fixing it in the middle with
the single M5 x 10mm pozi-hex screw nm7898
provided.
5. Flues over 1 metre long.
Fix the flue support bracket to the wall, using the 4 wall
plugs and wood screws.
NB. The space bracket will utilise one fixing hole only
whilst used in conjunction with the stand-off option.
27 WATER CONNECTIONS - CH
Notes.
1. For heating loads in excess of
60,000 Btu/h use 28mm x 22mm Isolating valve
(shown in the Condensate drain pipe located here.
connectors to connect the boiler open position)
flow and return pipes to 28mm
system pipework.
2. Do not subject any of the isolating
valves to heat as the seals may be
nm8454
damaged.
Pressure gauge
Piping frame
22mm copper pipe
Compression Isolating valve

gas cock (shown in the
open position)
Drain
point
C.H. FLOW
22mm copper pipe
C.H. RETURN
202851-1new.pmd 24 17/11/2006, 07:40

INSTALLATION
28 WATER CONNECTIONS - DHW
INSTALLATION
Cross bar
'O' Ring
Retaining
Outlet screw
connector
Regulator / Filter
nm8455
Note. The DHW inlet Piping frame
15mm copper pipe
isolating valve incorporates
a flow regulator / filter. It should
be inspected to ensure no blockage
is evident. D.H.W. Outlet
1. To remove, turn off the valve, undo the Isolating valve
retaining screw and pull out the filter (shown in the
by grasping the crossbar with pliers. Compression open position)
gas cock
2. Reassemble in reverse order, 15mm copper pipe
inserting in the direction of the arrow.
D.H.W. Inlet
29 GAS CONNECTION
IMPORTANT. The gas service cock is sealed

with a non-metallic blue fibre washer so must
not be overheated when making capillary
connections.
Blue fibre washer
Refer to Frame 2 for details of the position of
the gas connection.
N.B. The principle of the 1:1 gas valve
ensures that the isar HE range is able to
deliver it’s full output at inlet pressures Compression
down to 14mb. However if dynamic gas cock
pressures below 20mb are experienced (shown in the
ensure this is adequate for ALL other gas
open position)
appliances in the property.
A boiler gas supply pipe length of 20m and Piping
not less than 15mm O.D. can be connected GAS IN frame
to the boiler via the gas service cock union.
Ensure that the gas supply pipe does not
foul the boiler casing.
Refer to Frame 38 or 'Servicing' for details of
nm8456
the pressure test point position.
202851-1new.pmd 25 17/11/2006, 07:40

INSTALLATION
30 SAFETY VALVE DRAIN
INSTALLATION
The safety valve is located at the bottom RHS of the boiler.

The discharge pipe should be positioned so that the discharge of water or steam cannot create a hazard to the occupants
of the premises or damage the electrical components and wiring.
31 FILLING IMPORTANT - when filling:

Central Heating a. Remove the diverter valve actuator (refer to Frame 62)
1. Remove the sealing panel. Refer to Frames 44 & 45. and depress the spindle several times during filling.
Replace diverter valve actuator.
2. Swing the control box down into the servicing position.
Refer to Frame 46. b. When filling, there may be a slight water leak from the air
vent therefore electrical connections should be
3. Ensure that the CH isolating valves are open. protected.
4. Fill and vent the system. Check for water soundness. c. Bleed any air from the pump and ensure that it is free to
rotate.
For Wilo Pump:

To ensure the pump is free to rotate: iii. Replace the vent plug.
i. Remove the vent plug Note. Some slight water leakage will occur.
ii. Using a screwdriver, rotate the shaft several times
For CP Pump:
To ensure the pump is free to rotate: To vent the pump:
i. Unscrew the central cap. Repeat steps i. and ii. Move the fitting from side to side to
ii. Gently pull the cap out to engage with the shaft. allow air to vent. Ensure the cap is fully retightened.
iii. Rotate the cap and spindle.
Note. Some slight water leakage will occur.
Automatic c.
air vent
Pump
Central
Cap
nm8412
Domestic Hot Water

1. Fully open all DHW taps and ensure that water flows freely Note. The domestic hot water flow rate is
from them. automatically regulated to a maximum:
2. Close all taps. HE24 = 9.6 l/m (2.1 gpm)
HE30 = 12.0 l/m (2.6 gpm)
HE35 = 14.4 l/m (3.2 gpm)
202851-1new.pmd 26 17/11/2006, 07:40

INSTALLATION
32 ELECTRICAL CONNECTIONS
INSTALLATION
WARNING. This appliance MUST be earthed. Wiring should be 3 core PVC insulated cable, not less than
0.75 mm2 (24 x 0.2mm), and to BS 6500 Table 16. For IE
A mains supply of 230 V ~ 50 Hz is required. reference should be made to the current ETCI rules for
electrical installations.
The fuse rating should be 3A. All external controls and wiring
must be suitable for mains voltage. Connection must be made in a way that allows complete
isolation of the electrical supply such as a double pole
Wiring external to the boiler MUST be in accordance with the switch having a 3mm (1/8") contact separation in both
current I.E.E. (BS.7671) Wiring Regulations and any local poles, or a plug and socket, serving only the boiler and
regulations. system controls. The means of isolation must be
accessible to the user after installation.
33 INTERNAL WIRING
A pictorial wiring diagram is shown in Frame 35.
1. Route the mains cable into the bottom rear centre of 3. Wire the normal room thermostat switched live supply into
the boiler. L2 or connect L1 and L2 via external control switching as
shown in Frame 34. In either case remove the wire link
2. Wire the permanent live supply into the 5-way fitted to L1 to L2.
remote plug terminals, L3, N & .
4. Secure the mains lead with the cable clamp.
IMPORTANT.
A permanent live is ESSENTIAL in order for the 5. Connect the mains lead connector. Ensure it is fully
advanced diagnostic controls to function correctly. located.
L3
N
L2
nm8071
L1
Remove link when connecting external programmer.
Mains Connector Socket
(supplied in hardware pack) (fixed to boiler)
Note.
Ensure that the lengths of the current carrying conductors

are shorter than the earth conductor so that if the cable
slips in its anchorage the current carrying conductors
become taut before the earth conductor.
Ecl 1542
202851-1new.pmd 27 17/11/2006, 07:40

INSTALLATION
34 EXTERNAL ELECTRICAL CONTROLS
INSTALLATION
Wiring External to the Boiler

The fuse rating should be 3A.
Wiring external to the boiler MUST be in accordance with the
current I.E.E. (BS.7671) Wiring Regulations and any local
regulations.
Room Thermostat
If the thermostat has a neutral connection, use it (it provides
for more energy efficient operation by reducing switching
temperature differentials).
Frost Protection
If parts of the pipework run outside the house or if the boiler
will be left off for more than a day or so then a frost thermostat
should be wired into the system.
The frost thermostat should be sited in a cold place but
where it can sense heat from the system.
Diagram A Diagram B
shows an application to boilers fitted with a room shows the fitting of a frost thermostat. An option kit
thermostat only. must be purchased to allow this.
L N
A L3 N L2 L1
nm8429
Room 'stat
nm8428
N
Mains in if required
System
System Controls
controls
Earths are not shown for clarity but must never be omitted.
202851-1new.pmd 28 17/11/2006, 07:40

INSTALLATION
INSTALLATION
35 PICTORIAL WIRING DIAGRAM
LEGEND
b - blue r - red
bk - black v - violet
br - brown w - white
gy - grey y - yellow
or - orange y/g - yellow/green
pk - pink
Dry fire
thermistor
y/g
Permanent
y/g
black
link
b
bk
br
Diverter
Valve
nm8413
202851-1new.pmd 29 17/11/2006, 07:40

INSTALLATION
36 FUNCTIONAL FLOW WIRING DIAGRAM
INSTALLATION
Dry fire thermistor
Diverter
Val ve
nm8414
LEGEND
b - blue or - orange
bk - black pk - pink w - white
br - brown r - red y - yellow
gy - grey v - violet y/g - yellow/green
37 COMMISSIONING AND TESTING
B. Gas Installation
A. Electrical Installation
1. The whole of the gas installation, including the meter,
1. Checks to ensure electrical safety should be carried out by
should be inspected and tested for soundness and purged
a competent person.
in accordance with the recommendations of BS. 6891.
2. ALWAYS carry out the preliminary electrical system checks, In IE refer to IS.813:2002.
i.e. earth continuity, polarity, resistance to earth and short
2. Purge air from the gas installation by the approved
circuit, using a suitable test meter.
methods only.
WARNING. Whilst effecting the required gas soundness test and purging air from the gas installation,
open all windows and doors, extinguish naked lights and DO NOT SMOKE.
202851-1new.pmd 30 17/11/2006, 07:40

INSTALLATION
38 INITIAL LIGHTING
INSTALLATION
E D G
S H
K
J
LEGEND
A. Boiler On/Off switch M
B. LED display L. Control box (Servicing F R
position) Q P
C. Select (reset) button N T
D. Injector pressure test point M. Pressure gauge
nm8430
E. Inlet pressure test point N. CH Flow isolating valve
F. Gas service cock P. CH Return isolating valve
G. Casing pressure test point Q. DHW outlet
H. Overheat thermostat R. DHW inlet B

J. Control thermistor (flow) S. Spark generator
K. Automatic air vent T. Condensate drain
prog select
time
PROGRAMMER + -
1. Check that the system has been filled and that the boiler is
not airlocked. Ensure the automatic air vent cap (K) is open.
Note.
It is important the burner is not operated before the system is
C
fully vented of air. If it is necessary to operate the appliance 14. If the boiler does not light after 3 attempts the fault code
pump to assist venting of the air this must be done with the “LF” will be displayed, Press the select button (C) and
gas service cock turned off. the boiler will repeat its ignition sequence.
2. Refit the boiler sealing panel. Refer to Frame 45. When the burner is established the flame 'Burner On'
3. Check that all the drain cocks are closed and that the CH indicator will be illuminated, the LED display will show
and DHW isolating valves (P, R and N) are OPEN. the radiator status symbol.
4. Check that the electrical supply is OFF.
5. Check that the boiler on/off switch (A) is off.
The itime programmer display
6. Carefully align the user control and push gently into place. The LCD display has a number of indicators to show the
Secure with the single screw located underneath. operation of the boiler. In stand-by mode there are no
7. Check that the gas service cock (F) is OPEN. additional indicators other than the time of day. Each channel,
CH and DHW, status is shown as OFF, ON, TIMED or
8. Slacken the screw in the inlet pressure test point (E) and ADVANCE (see users guide). In a timed on period the status
connect a gas pressure gauge via a flexible tube. of the boiler is:
9. Swing the control box to the working position and secure Radiator symbol indicats CH demand.
with the clamp.
Tap symbol indicates DHW or preheat demand.
10. Connect the low voltage electrical lead from the user control
to the control box (refer to Frame 46). Flame symbol indicates burner status.
11. Screw the control into position.
12. Switch the electricity supply ON and check all external controls In error conditions the following indicates the error:
are calling for heat. Blocking error is proceeded by “H” on the LCD display.
13. CENTRAL HEATING Locking out error is proceeded by a “L” on the LCD display.
Switch the boiler on/off switch (A) to ON. The boiler control
should now go through its ignition sequence until the burner
is established.
202851-1new.pmd 31 17/11/2006, 07:40

INSTALLATION
39 INITIAL LIGHTING - continued
INSTALLATION
17. Turn off the DHW tap.

15. DOMESTIC HOT WATER
18. Set the boiler on/off switch (A) to OFF.
Ensure programmer is in an ‘ON’ DHW period. With the
boiler firing, fully open a DHW tap. 19. Swing the control box into the servicing position. Refer to
Frame 46.
The boiler should continue to run and the LED display
should show the tap status symbol. 20. Remove the pressure gauge and tube. Tighten the sealing
screw in the pressure test point. Ensure a gas tight seal is
16. Ensure that with the boiler operating the dynamic gas made.
pressure is able to obtain maximum output. Refer to 21. Swing the control box back into its working position and
Table 2. secure. Reconnect the ignition lead.
N.B. The principle of the 1:1 gas valve ensures that the 22. Refit the user control.
isar HE range is able to deliver it’s full output at inlet 23. Fit the boiler front and bottom panels.
pressures down to 14mb. However if dynamic pressures
below 20mb are experienced ensure this is adequate for 24. THE FASCIA
ALL other gas appliances in the property. a. To remove the plastic fascia, prise off the retaining star
IMPORTANT washers using a pair of pliers and place to one side.
The gas input to the burner is regulated by the gas valve b. Fill the remaining fixing holes with the white push in
according to the air flow produced by the fan. It is NOT caps provided.
user-adjustable. Any interference to sealed settings on
the gas valve will adversely affect operation and render 25. Switch the boiler on again.
our warranty void.
40 GENERAL CHECKS
Make the following checks for correct operation in:
DOMESTIC HOT WATER (DHW) MODE

1. With no call for CH or DHW the boiler should fire for a 3. Close all taps except the furthest one from the boiler and
short period to preheat the DHW plate heat exchanger. check that the boiler is firing at maximum rate.
The LCD display symbol will be: This is factory set to give a DHW temperature rise of
returning to approximately 35oC at the flow rate stated on page 6 under
none when the burner switches off. “operation”.
Notes. 4. Reduce the DHW draw-off rate to about 3 l/min (0.7gpm)

a. If no DHW is drawn off, the boiler will fire periodically and check that the boiler modulates to deliver DHW at
for a short time, to maintain the plate heat exchanger approximately 65oC.
temperature. 5. Close the DHW tap and check that the main burner
b. DHW pre-heat will be inhibited during programmed extinguishes. The pump should overrun for a few seconds
DHW off periods. and the display symbols should read:
2. Fully open all DHW taps in turn and ensure that water
flows freely from them. When the pump stops the display symbols clear
The LCD display symbols will be:
then Note. On systems in excess of 2 bar inlet pressure a water
pressure governor may be required to prevent water
when the burner lights.
noise.
202851-1new.pmd 32 17/11/2006, 07:40

INSTALLATION
41 GENERAL CHECKS - continued
INSTALLATION
CENTRAL HEATING (CH) & DOMESTIC HOT WATER (DHW) WATER CIRCULATION SYSTEM
MODE. 1. With the system COLD, check that the initial pressure is
correct to the system design requirements.
1. Ensure that the CH external controls are calling for heat. For pre-pressurised systems, this should be 1.0 bar.
The LCD display symbols should be:
2. With the system HOT, examine all water connections for
soundness. The system pressure will increase with
temperature rise but should not exceed 2.5 bar.
2. Fully open a DHW tap and check that hot water is 3. With the system still hot, turn off the gas, water and
delivered. electricity supplies to the boiler and drain down to
The LCD display symbols should be: complete the flushing process.
Note. A flushing solution should be used during the flushing
procedure. Flushing solutions: Fernox Superfloc,
Sentinel X300 (new systems) or X400 (existing
3. Gas Rate systems). Refer to Frame 6.
Check the boiler gas rate when the boiler is at full DHW 4. Refill and vent the system, add inhibitor (see Frame 6),
output. clear all air locks and again check for water soundness.
Check at the gas meter, with no other appliance in use. Affix the water treatment warning label, supplied in the
Refer to Table 3 for gas rates. hardware pack, in a prominent position on the system, to
prevent the use of incorrect water treatment additives.
4. Close the DHW tap. The burner should go off and the 5. Reset the system initial pressure to the design
pump continue to run. requirement.
The LCD display symbol should be: 6. Balance the system. Refer to Frame 5.
7. Check the condensate drain for leaks and check that it is
then discharging correctly.
8. Finally, set the controls to the User's requirements.
After 15 seconds the burner should relight, to supply
central heating. Note. The pump will operate briefly as a self-check once
every 24 hours in the absence of any system demand.
5. Set the central heating external controls to OFF. The

burner should go off and the pump continue to run for a
few seconds.
returning to none when the pump stops.
6. Check the correct operation of the programmer (if fitted)

and all other system controls. Operate each control
separately and check that the main burner responds.
WATER TEMPERATURES
Temperatures can be selected via the CH and DHW
temperature settings (see users guide).
Setting CH Flow DHW Outlet
Temp Temp
o
C (oF) o
C (oF)
Max 82 (180) 65 (150)
Min 30 (86) 42 (110)
202851-1new.pmd 33 17/11/2006, 07:40

SERVICING
42 HANDING OVER
After completing the installation and commissioning of the system the
installer should hand over to the householder by the following actions:
1. Hand the User Instructions and Quick Reference Guide 6. Explain and demonstrate the function of time and
to the householder and explain his/her responsibilities temperature controls, radiator valves etc., for the economic
under the relevant national regulations. use of the system.
2. Explain and demonstrate the lighting and shutting 7. Draw attention to the Programmer Users Instructions and
down procedures. hand them to the householder.
3. The operation of the boiler and the use and adjustment 8. Loss of system water pressure
of all system controls should be fully explained to the Explain that the dial underneath the boiler indicates the
householder, to ensure the greatest possible fuel central heating system pressure and that if the normal COLD
economy consistent with the household requirements pressure of the system is seen to decrease over a period of
of both heating and hot water consumption. time then a water leak is indicated. Explain the re-
Advise the User of the precautions necessary to prevent pressurising procedure and if unable to repressurise or if the
damage to the system and to the building, in the event pressure continues to drop a registered local heating
of the system remaining inoperative during frosty installer should be consulted.
conditions. WARNING.
4. Explain the function and the use of the boiler heating Do not fire the boiler if the pressure has reduced to zero from
and domestic hot water controls. the original setting.
Explain that due to system variations and seasonal 9. After installation and commissioning please complete the
temperature fluctuations DHW flow rates/temperature
Commissioning Checklist before handover to
SERVICING
rise will vary, requiring adjustment at the draw off tap. It

is therefore necessary to draw the users attention to the the customer.
section in the Users Instructions titled “Control of Water For IE, its is necessary to complete a “Declaration of
Temperature” and the following statement: Conformity” to indicate compliance to I.S. 813:2002.
“Additionally, the temperature can be controlled by 10. IMPORTANT
the user via the draw-off tap: the lower the rate the A comprehensive service should be carried out ANNUALLY.
higher the temperature, and vice versa”. Stress the importance of regular servicing by a CORGI
5. Explain the function of the boiler fault mode. registered installer. In IE servicing work must be carried out
Emphasise that if a fault is indicated, the boiler should by a competent person.
be turned off and a CORGI registered local heating 11. As the installer you may wish to undertake the service
installer consulted. In IE contact a competent person. contract yourself or alternatively offer to the customer the
benefits of the Ideal Care Scheme, details of which are
outlined in the householder pack supplied with this boiler.
43 SERVICING SCHEDULE
To ensure the continued safe and efficient operation of the 9. Check that the flue terminal is unobstructed and that the
appliance it is recommended that it is checked at regular flue system is sealed correctly.
intervals and serviced as necessary. The frequency of 10. Check the DHW filter for blockage. Refer to Frame 28.
servicing will depend upon the installation condition and
The servicing procedures are covered more fully in Frames
usage but should be carried out at least annually.
44-51 and MUST be carried out in sequence.
It is the law that any service work must be carried out by a
CORGI registered installer. In IE service work must be carried Note. In order to carry out either servicing or replacement of
out by a competent person. components the boiler front panel and sealing panel
1. Light the boiler and carry out a pre-service check, noting must be removed. Refer to Frames 44 and 45.
any operational faults. WARNING. Always turn OFF the gas supply at the gas
2. Check the gas consumption. service cock, and switch OFF and disconnect the electricity
supply to the appliance before servicing.
3. Connect a suitable gas analyser to the sampling point on
the top of the boiler (refer to Frame 45) or into the flue IMPORTANT.
terminal if access is possible (optional test). 11. After completing the servicing or exchange of components
For correct boiler operation, the CO/CO2 content of the flue always test for gas soundness and carry out functional
gas should not be greater than 0.004 ratio. checks in 2 and 3 above.
If this is the case, and the gas input is at least 90% of the
12. When work is complete the sealing panel MUST be
nominal, then no further action need be taken. If not,
correctly refitted, ensuring that a good seal is made.
proceed to Step 5 but see note above.
4. Clean the main burner. Do NOT OPERATE the boiler if the sealing
5. Clean the heat exchanger & ‘S’ trap. panel is not fitted.
6. Check the condition of the combustion chamber insulation. 13. If, for any reason, the condensate ‘S’ trap has been
Any cracked or damaged pieces should be replaced. removed ensure the trap is refilled with water before
7. Check the main injector for blockage or damage. reassembling.
8. Wherever possible remove and clean the condensate ‘S’ 14. Complete the service section in the Benchmark
trap (refer to Frame 49) and check the drain for blockage. Commissioning Checklist.
202851-1new.pmd 34 17/11/2006, 07:40

SERVICING
44 BOILER FRONT PANEL REMOVAL
1. Remove the 2 screws from the

underside of the boiler.
2. Pull the panel forward at the bottom and
lift to disengage it from the top lugs.
SERVICING
nm8431
pro
g
sel
ect
PR tim
OG
e RA
M
M
ER
+
45 BOILER SEALING PANEL / BOTTOM PANEL REMOVAL

1. To remove the sealing panel remove
the 4 screws.
2. Remove the panel.
3. To remove the bottom panel remove
the 2 screws.
4. Pull the right hand side of the panel
down. Slide it to the right and
withdraw.
pro
g
sele
ct tim
PR
OG
e RA
M
M
ER
+
nm8432
202851-1new.pmd 35 17/11/2006, 07:40

SERVICING
46 THE CONTROL BOX IN THE SERVICING POSITION
1. Remove the 2 screws and withdraw the user

control.
2. Unplug the low voltage electrical lead from the
back of the user control.
3. Turn the clamp, swing the control box down and
pull slightly forward.
time +
-
prog select PROGRAMMER
SERVICING
nm8433
nm7540
202851-1new.pmd 36 17/11/2006, 07:40

SERVICING
47 FAN AND VENTURI ASSEMBLY REMOVAL AND CLEANING
1. Disconnect the electrical leads from the

fan.
2. Undo the gas pipe union connection to the
injector housing.
3. Undo the screw on the fan mounting
bracket.
4
4. Lift off fan and venturi assembly. 1
5. Inspect the injector for blockage or
damage.
2
3
SERVICING
Ecl 6073
48 BURNER REMOVAL AND CLEANING
1. Remove the 6 screws securing the

burner (the 3 screws at the rear are
extended to ease access).
1
2. Lift off the burner from the combustion
chamber.
2
IMPORTANT
The burner head is a ceramic plaque
construction. Care must be taken to
ensure that the burner is not placed 4
down upon its face as this may cause
damage to the ceramic.
3. Brush off any deposits that may be on

the ceramic with a SOFT brush. Ionisation
Probes
4. Inspect the sealing gasket around the
burner and combustion chamber
insulation for any signs of damage.
Replace as necessary.
nm
Note. 740
0
Take care not to disturb the ionisation

probes at the front and rear of the
combustion chamber.
202851-1new.pmd 37 17/11/2006, 07:40

SERVICING
49 CLEANING THE CONDENSATE 'S' TRAP
1. Swing the control box down into the

servicing position. Refer to Frame 46.
2. Disconnect the condensate drain pipe.
3. Remove the screw and elongated bolt,

pull the trap down and forward to
remove.
4. Flush out any deposits with clean

water.
SERVICING
50 CLEANING THE HEAT EXCHANGER

1. Remove ignition and flame detection electrodes.
Refer to Frames 58 & 59.
3
2. Remove the 3 screws retaining the sump cover and Ionisation
remove. probes
3. Using a suitable tool as supplied in the standard
British Gas Flue brush kit, clean between the heat
exchanger fins from the top of the heat exchanger.
4. Access to the base of the heat exchanger is now
possible. Brush clean any deposits from the base of
the heat exchanger and remove any loose deposits
from the sump.
Sump cover
5. Inspect the ignition and detection electrodes. Ensure
that they are clean and in good condition - replace if
necessary.
nm7401
6. Check the condition of the combustion chamber

insulation. Any cracked or damaged pieces must be
replaced.
Note. Take care not to disturb the ionisation probes at the
front and rear of the combustion chamber. 2 Heat exchanger
7. Check that the ignition and detection gaps are
correct. Refer to Frames 58 & 59.
51 REASSEMBLY 7. Refit the boiler sealing panel.

Reassemble the boiler in the following order: IMPORTANT.
Ensure that the boiler sealing panel is correctly fitted and
1. Refit the condensate ‘S’ trap, ensuring that it is full of water. that a good seal is made.
2. Refit the sump cover. 8. Swing the control box back into its working position and
secure.
3. Refit the electrodes. (Check dimensions; Frames 58 & 59).
9. Refit the display unit.
4. Refit the burner.
10. Refit the boiler front and bottom panels.
5. Refit the fan / venturi assembly.
11. Turn on the gas supply at the gas service cock.
6. Reconnect the fan electrical lead.
12. Reconnect the electrical supply.
202851-1new.pmd 38 17/11/2006, 07:40

SERVICING
52 REPLACEMENT OF COMPONENTS
GENERAL IMPORTANT.
When work is complete, the sealing panel, if removed, must
When replacing ANY component
be correctly refitted - ensuring that a good seal is made.
1. Isolate the electricity supply.
Notes.
2. Turn off the gas supply. 1. In order to assist fault finding, the control panel has an
LED diagnostic display. The key to boiler fault conditions
3. Remove the boiler front panel. Refer to Frame 44.
is shown in Frame 79.
After replacing ANY component check operation of the boiler, 2. In order to replace components in Frames 69-77 it is
including gas soundness, gas rate and combustion test. necessary to drain the boiler. Refer to Frame 72.
THE BOILER MUST NOT BE OPERATED WITHOUT THE SEALING PANEL FITTED
53 DRY FIRE THERMISTOR REPLACEMENT
1. Refer to Frame 52.
SERVICING
2. Remove the boiler front and sealing panels. Refer to
Frames 44 & 45.
3. Drain down the boiler. Refer to Frame 72.
4. Unplug the electrical lead.
5. Unscrew the thermistor.
6. Fit the new thermistor using the sealing washer
provided.
7. Reassemble in the reverse order.
8. Check the operation of the boiler.
nm8027
54 FAN REPLACEMENT

2. Remove the boiler front and sealing panels. Refer to Frames
44 & 45. Orifice plate
3. Disconnect the electrical leads from the fan. Gasket 7
4. Undo the gas pipe union connection to the injector housing. 3
5. Remove the screw retaining the fan mounting bracket.
6. Remove the fan and venturi assembly. Refer to
Frame 47. 5 4
7. Unscrew the 3 screws and remove the venturi
assembly, noting the orientation of the venturi in
relation to the fan body.
8. Transfer the venturi assembly to the new fan,
replacing the gasket if evidence of damage or
deterioration is visible.
9. Fit the new fan / venturi assembly.
10. Reassemble the boiler in reverse order, taking care not to
overtighten the screw on the fan mounting bracket.
Ecl 2373
11. Check the operation of the boiler. Refer to Frame 52.
202851-1new.pmd 39 17/11/2006, 07:40

SERVICING
55 BURNER INJECTOR REPLACEMENT
7
2. Remove the boiler front and sealing panels. Refer to Frames Injector
44 & 45.
3. Disconnect the electrical leads from the fan.
Fan
4. Undo the gas pipe union connection to the injector housing.
5. Remove the screw retaining the fan mounting bracket.
6. Remove the fan and venturi assembly
Gas pipe union
7. Remove the 2 injector housing screws.
8. Withdraw the injector housing. 5
9. Fit the new injector housing complete with injector.
10. Reassemble in reverse order, ensuring that the new gas seal
supplied is located correctly in the injector housing.
Mounting bracket Ecl 2400
11. Check operation of the boiler. Refer to Frame 52.
56 BURNER REPLACEMENT 4
SERVICING

2. Remove the boiler front and sealing panels. Refer to 5
Frames 44 & 45.
3. Remove the fan assembly. Refer to Frame 54.
6
4. Remove the 6 screws securing the burner (the 3 screws at
the rear are extended to ease access).
5. Lift off the burner from the combustion chamber.
6. Fit the new burner, replacing any damaged or deteriorating
Ionisation
sealing gasket.
Probes
7. Reassemble in reverse order.
Note. Take care not to disturb the ionisation probes at the
front and rear of the combustion chamber. nm
740
2
57 CONTROL THERMISTOR, RETURN THERMISTOR & OVERHEAT ‘STAT REPLACEMENT
1. Refer to Frame 52. 4. Disconnect the electrical leads from the

thermistor / thermostat.
2. Remove the boiler front and sealing panels.
Refer to Frames 44 & 45. 5. Reconnect the electrical leads and
reassemble in reverse order, ensuring that the
3. Unclip the thermistor / thermostat from the flow / return pipe and
spring clip is securely on the pipe.
withdraw it from the controls compartment.
6. Check the operation of the boiler. Refer to
Frame 52.
nm8434
time +
-
202851-1new.pmd 40 17/11/2006, 07:40

SERVICING
58 IGNITION ELECTRODE REPLACEMENT
1. Refer to Frame 52. 6. Remove the electrode.
2. Remove the boiler front and sealing panels. Refer to 7. Fit the new ignition electrode, using the new gasket
Frames 44 & 45. supplied. Check dimensions as shown.
3. Unplug the ignition lead from the electrode. 8. Reassemble in reverse order, and check that no damage
4. Remove the earth lead from the ignition electrode. to the combustion chamber insulation has occurred
during the electrode replacement.
5. Remove the remaining screw holding the ignition
electrode to the combustion chamber. 9. Check the operation of the boiler. Refer to Frame 52.
SERVICING
59 FLAME DETECTION ELECTRODE REPLACEMENT
1. Refer to Frame 52. 5. Remove the electrode.
2. Remove the boiler front and sealing panels. Refer to 6. Fit the new flame detection electrode, using the new gasket
Frames 44 & 45. supplied. Check dimensions as shown.
3. Unplug the flame detection lead from the electrode. 7. Reassemble in reverse order, and check that no damage to
4. Remove the 2 screws holding the flame detection the combustion chamber insulation has occurred during the
electrode to the combustion chamber. electrode replacement.
60 SPARK GENERATOR REPLACEMENT

3
2. Disconnect the leads from the spark generator and bracket.
3. Remove the M5 screw securing the spark generator bracket
to the flue casting.
4. Remove the 2 M4 screws securing the spark generator to the
bracket. 4
5. Fit the new spark generator and re-assemble in reverse
order.
6. Check operation of the boiler. Refer to Frame 52. 2
nm7548
202851-1new.pmd 41 17/11/2006, 07:40

SERVICING
61 GAS CONTROL VALVE REPLACEMENT

2. Remove the casing front & bottom panel.
3. Swing the control box down into the servicing
position. Refer to Frame 46.
4. Unplug the electrical lead from the gas control
valve and disconnect the earth wire.
5. Remove the sensing tube from the gas control
valve.
6. Undo the gas inlet pipe union at the gas
service cock.
7. Undo the union nut on the outlet of the gas
control valve.
8. Slacken the screw securing the valve
mounting bracket and withdraw the valve,
complete with bracket and inlet pipe.
SERVICING
9. Transfer the mounting bracket and gas inlet

pipe to the new gas control valve.
10. Fit the new gas control valve, ensuring that
any seals showing damage or deterioration
are replaced. Reassemble in reverse order.
11. Ensure the sensing tube is correctly replaced
and not kinked or blocked in any way.
12. Check operation of the boiler. Refer to Frame
52.
62 DIVERTER VALVE ACTUATOR REPLACEMENT

2. Remove the casing front & bottom
panel.
3. Squeeze the tab and unplug the
electrical lead from the valve
actuator.
4. Rotate the actuator anticlockwise
and pull forward to remove. Diverter
5. Fit new actuator and reassemble in valve actuator
reverse order. Tab
6. Check operation of the boiler. Refer
to Frame 52.
Electrical
lead
2040
202851-1new.pmd 42 17/11/2006, 07:41

SERVICING
63 COMBUSTION CHAMBER INSULATION REPLACEMENT
The insulation boards used in the combustion chamber of 8. Damp down the combustion chamber area containing the
this product are made of high temperature glass fibres with a insulation boards.
binder of organic and inorganic materials. 9. Remove the split pin and washer from the RHS of the
Caradon Ideal Limited recommend that, for your own comfort combustion chamber.
and safety and to comply with good working practice, the 10. Remove the insulation boards. The replacement boards
procedure described below is followed: are supplied in a plastic bag. This bag should be retained
1. Refer to Frame 52. and the discarded boards should now be placed into it.
2. Remove the boiler front and sealing panels. Refer to 11. Sweep any dampened particles and place in the plastic
Frames 44 & 45. bag.
3. Remove the fan / venturi assembly. Refer to Frame 47. 12. Fit new insulation boards.
Note.
4. Remove the burner. Refer to Frame 48.
The boards are designed to be interlocking and should be
5. Remove the ignition electrode. Refer to Frame 58. fitted as shown.
6. Remove the flame detection electrode. Refer to Frame 59. 13. Fit the new split pin and washer in the RHS of the chamber.
7. Remove the front and rear ionisation probes. 14. Remove the gloves and face mask and place them in the
plastic bag.
Prior to removal of the board the following protective
15. Wash your hands and any areas of skin which may have
equipment should be worn:
come into contact with any of the particles from the
SERVICING
z Face mask supplied with the spare part. insulation board.
z Gloves supplied with the spare part. Note. Seal the plastic bag and dispose of it and its contents
into a commercial tip.
16. Reassemble in reverse order, remembering to re-fit the
ionisation probes first.
Fit insulation in the following order:

1. Rear. LH Side
Rear
2. Left Hand Side.
3. Front.
4. Right Hand Side.
7
Front
RH Side
Combustion
chamber
nm8033
202851-1new.pmd 43 17/11/2006, 07:41

SERVICING
64 CONDENSATE 'S' TRAP REPLACEMENT

3. Swing the control box down into the servicing
position. Refer to Frame 46.
4. Disconnect the condensate drain pipe.
5. Remove the securing screw and elongated bolt,

pull the trap down and forward to remove.
6. Transfer the drain pipe to the new trap and

reassemble in reverse order.
7. When reassembling ensure the trap is full of water.

SERVICING
65 DHW THERMISTOR REPLACEMENT

8. Refit the securing pin.
1. Refer to Frames 52 & 72 for draining the appliance. 9. Reassemble in reverse order, ensuring correct location
2. Remove the casing front & bottom panel. of screws in support plate, and that tabs on the pump
Refer to Frames 44 & 45. and valve housings engage in slots.
3. Remove the 4 screws securing the support plate and 10. Check operation of the boiler. Refer to Frame 52.
withdraw the plate.
Note. The M4 screws fit the casing and the self-tapping
screws fit the plastic pump and valve housings. Securing pin
4. Withdraw the securing pin.
5. Disconnect the electrical lead.
6. Ease out the sensor and discard.
7. Fit the new sensor, ensuring silicone grease is applied
to the 'O' ring.
2042
M4 screw
Self tapper
screw
Electrical lead
Sensor
2055
M4 screw
Support plate
Discharge pipe
202851-1new.pmd 44 17/11/2006, 07:41

SERVICING
66 CONTROL BOX REPLACEMENT 8. Transfer mounting bracket and hinge arms to the new
1. Refer to Frame 52. control box.
2. Remove the casing front & bottom panel. 9. Reassemble in reverse order, ensuring that the control box
Refer to Frames 44 & 45. is located correctly in the housing before reconnecting the
electrical wiring.
3. Swing the control box down into the servicing position.
Refer to Frame 46. 10. Check operation of the boiler. Refer to Frame 52.
4. Unplug the user control electrical lead and low voltage

A.
nm7541
lead from the control box and remove the control. Refer
to diagram A.
5. Return the control box to the working position and
secure with the clamp. Unscrew the mounting bracket
screws to remove the bracket. Refer to diagram B.
6. Release the clamp and carefully remove the control
box from the hinge arms. Refer to diagram C.
7. Unplug all the electrical wiring from the control box and
remove.
Electrical lead Control box Low voltage lead
C.
SERVICING
B. Control box Clamp Screws
Control
box
Hinge arms
Control box mounting bracket
67 MAINS SWITCH REPLACEMENT

replaced on the correct terminals (refer to Frame 36) and
the key on the switch is correctly aligned with the slot in the
2. Remove the casing front & bottom panel. plastic moulding.
3. Remove the 2 screws and allow the user control to lower.
4. Push out the mains switch from the rear, as shown.
5. Fit the new switch, ensuring that the electrical leads are
3
nm8436
itime programmer
unit
nm8435 time +
-
itime
programmer
User control unit
202851-1new.pmd 45 17/11/2006, 07:41

SERVICING
68 USER CONTROL REPLACEMENT
Note. Only the display unit is replaced.
38
nm84
2. Loosen the screw on the underside of the user control.
3. Pull the display unit forward to remove.
4. Push the new display unit into position.
5. Reassemble in reverse order. pro
g
6. Check operation of the boiler. Refer to Frame 52. sele

ct
PR
tim
OG
e RA
MM
ER
+
- itime
programmer
unit
2
nm8437
SERVICING
select
time
PROGRAMMER +
-
itime
prog
programmer
unit
69 PRESSURE GAUGE REPLACEMENT

2. Drain the boiler. Refer to Frame 72.
3. Unscrew the pressure gauge and discard.
4. Fit the new pressure gauge, using a suitable jointing
compound.
5. Refill the boiler. Refer to Frame 31.
Pressure gauge
Flow isolation valve

2041
(shown in the open position)
202851-1new.pmd 46 17/11/2006, 07:41

SERVICING
70 SAFETY RELIEF VALVE REPLACEMENT 7. Remove the safety valve.
8. Fit the new safety valve and refit the securing pin.
2. Remove the casing front and bottom panels. Refer to
Frames 44 & 45. 9. Reassemble in reverse order, ensuring correct
location of screws in the support plate and that tabs
3. Drain the boiler. Refer to Frame 72. on the pump and valve housings engage in slots.
4. Remove the discharge pipe. 10. Reconnect the discharge pipe.
5. Remove the 4 screws retaining the rear support plate and 11. Refill the boiler. Refer to Frame 31.
withdraw the plate.
Note. The M4 screws fit the casing and the self -tapping screws
fit the plastic pump and valve housings, as shown.
6. Withdraw the securing pin.
2039
M4 screw
Self tapper
screw
SERVICING
2012
Securing pin
M4 screw Safety relief valve

Support plate
Discharge pipe
71 AUTOMATIC AIR VENT REPLACEMENT
1. Refer to Frame 52
2. Remove the boiler front and sealing panels. Refer to 10
frames 44 and 45.
3. Drain the boiler. Refer to frame 72.
4. Remove the turret from the boiler. Refer to frame 26.
5. Release the silicon tubing from the sample point.
6. Release the electrical connections from the dry fire
thermistor.
7. Release the electrical connections from the spark
generator. Air vent
8. Remove the M5 nut retaining the flue casting spring clip
and remove the spring clip.
9. Undo the 2 M5 x 10 flue spring clip retaining bracket
screws and remove the bracket.
10. Remove the M5 x 10 screw retaining the flue casting.
6
11. Remove the flue casting. 9
12. Remove the screw and rear bracket. Pull the air vent and 8
nm8028
plug assembly from the heat exchanger and replace with Plug
the parts supplied in the air vent kit.
13. Re assemble the boiler in reverse order.
14. Refill the boiler. Refer to frame 31. Check for leaks around
the new air vent joint.
15. Check the operation of the boiler. Refer to frame 52.
202851-1new.pmd 47 17/11/2006, 07:41

SERVICING
72 DRAINING THE BOILER
Compression
gas cock
1. Refer to frame 52.
2. Remove the boiler bottom panel. Refer to Frame 45.
3. Close all the water isolating (CH and DHW) valves on
the piping frame.
4. To drain the central heating circuit, attach a length of
hose to the drain point and open the drain valve.
However it must be noted that some residual water
may be experienced during the replacement of
components. Isolating valves
5. As there is no direct drain for the domestic hot water
circuit, depending on the location of the boiler, opening isolating valve
the lowest hot water tap may drain this circuit. (shown closed)
However it must be noted that some residual water TO OPEN
will be experienced during replacement of
components.
6. After replacing any component on the boiler, close
the drain valve, remove the hose and open all Drain valve
system isolating valves (re-pressurise as
appropriate) before proceeding to check operation
of the boiler.
SERVICING
7. Check operation of the boiler. Refer to Frame 52. Drain point
nm8457
73 DIVERTER VALVE MECHANISM REPLACEMENT

4. Remove the 4 screws retaining the rear support

plate and withdraw the plate. Refer to Frame 70.
Note. The M4 screws fit the casing and the self- Valve Gasket
tapping screws fit the plastic pump and mechanism
valve housings.
5. Remove the valve actuator head. Refer to Frame
62.
6. Remove the 4 Allen screws and remove the valve

mechanism.
7. Fit the new valve mechanism and gasket,

ensuring correct fit over the location pin.
8. Reassemble in reverse order, ensuring correct

nm7546
Allen Locating
location of screws in the support plate and that
screws pin hole
tabs on the pump and valve housings engage in
slots.
10. Check operation of the boiler. Refer to

Frame 52.
202851-1new.pmd 48 17/11/2006, 07:41

SERVICING
74 DHW PLATE HEAT EXCHANGER REPLACEMENT (WILO AND CP)
4. Remove the 4 screws securing the rear
support plate and withdraw the plate. Refer
to Frame 70.
Note. The M4 screws fit the casing and the
self-tapping screws fit the plastic pump
and valve housings.
5. Remove the 2 Torx screws (allen screws on
the CP waterset) securing the plate heat
exchanger from the valve and pump
housings.
6. Raise the RH side of the heat exchanger,

lower the LH side through the bottom of the
boiler and remove.
7. Fit the new heat exchanger, using the new
SERVICING
gaskets supplied.
8. Reassemble in reverse order ,ensuring
correct location of screws in the support
plate and that tabs on the pump and valve
housings engage in slots.
Frame 52.
75 PUMP HEAD REPLACEMENT (Wilo and CP)

4. Swing the control box down into the
servicing position. Refer to Frame 46.
5. Disconnect the electrical lead from the
pump.
6. Remove the 4 Allen screws retaining the
pump head.
7. Remove the pump head.
8. Fit the new pump head.
10. Refill the boiler. Refer to Frame 31
Frame 52.
Wilo pump shown
202851-1new.pmd 49 17/11/2006, 07:41

SERVICING
76 HEAT ENGINE REPLACEMENT
17. Remove the automatic air vent. Refer to Frame 71.
Refer also to Frame 8 - 'Boiler Exploded View'.
18. Remove the edge clip securing the dry fire thermistor
IMPORTANT wiring.
Before starting the removal procedure, protect the gas and 19. Remove the blind grommet to gain access to the return
electrical controls with a waterproof sheet or plastic bag. pipe securing bracket.
1. Refer to Frame 52. 20. Remove the M5 screw and remove the return pipe
2. Remove the boiler front, bottom and sealing panels. securing bracket by sliding forwards.
Refer to Frames 44 & 45. 21. Remove the overheat thermostat and the control
3. Drain the boiler. Refer to Frame 72. thermistor. Refer to Frame 57.
4. Remove the control box and place on one side. Refer to 22. Remove the securing pin to release the flow pipe.
Frame 66. 23. Remove the condensate ‘S’ trap. Refer to Frame 64.
5. Remove the fan / venturi assembly and place on one 24. Remove the 2 M5 screws securing the interpanel to the
side. Refer to Frame 47. back panel.
6. Remove the burner and place on one side. Refer to 25. Slide the heat exchanger and interpanel assembly upward
Frame 48. to disengage and remove from the casing, complete with
7. Remove the ignition and detection electrodes. Refer to the flow pipe.
Frames 58 & 59. 26. Remove the 2 M6 countersunk screws, remove the
8. Remove the spark generator. Refer to Frame 60. interpanel and transfer to the new heat exchanger.
9. Release the flue from the turret. Refer to Frame 26. 27. Remove the M5 screw and remove the flow pipe securing
SERVICING
bracket.
10. Remove the turret from the boiler. Refer to Frame 26.
28. Remove the flow pipe and transfer to the new heat
11. Release the silicone tubing from the sampling point. exchanger.
12. Release the electrical connection to the dry fire 29. Reassemble in reverse order, replacing gaskets or seals
thermistor. if any sign of damage or deterioration is evident.
13. Remove the M5 nut retaining the flue casting spring clip Note. The heat exchanger is supplied with new combustion
and remove the spring clip. chamber insulation boards. These should be fitted (refer
14. Undo the 2 M5 x 10 flue spring clip retaining bracket to Frame 63 before the burner and fan / venturi
screws and remove the bracket. assembly and before the ignition and detection
electrodes are replaced).
15. Remove the M5 x 10 screw retaining the flue casting.
16. Remove the flue casting.
nm8029
202851-1new.pmd 50 17/11/2006, 07:41

SERVICING
77 EXPANSION VESSEL REPLACEMENT
3. Unscrew all the gas and water connection unions on the
boiler side of the valves.

4. Remove the screw from the turret clamp and remove.
5. Remove the turret.
6. Lift the complete boiler from the wall mounting frame
and place on a flat surface, face down, to expose the
expansion vessel.
7. Unscrew the union nut on the vessel water connection
pipe.
8. Unscrew the 2 screws from the securing clamp and
remove.
9. Remove the expansion vessel.
10. Fit the new expansion vessel.
SERVICING
Note.

If preferred, and for convenience, a new expansion vessel
may be installed elsewhere in the heating system, providing
it ensures equivalent system protection.

78 BOILER SEALING PANEL SEAL REPLACEMENT

2. Remove the boiler front and sealing
panels. Refer to Frames 44 & 45 .
3. Remove the old seal from the casing
and thoroughly clean the casing
surfaces.
4. Fit the new adhesive seals, note that
they are supplied to the correct length
for the relevant sides.
Frame 52.
Note. Ensure that the boiler sealing
panel is correctly sealed,
compressing the seal to make an
airtight joint.
nm8439
pro
g
sele
ct tim
PR
OG
e RA
M
M
ER
+
202851-1new.pmd 51 17/11/2006, 07:41

FAULT FINDING
79 FAULT FINDING CHART MAIN MENU
FAULT FINDING FAULT FINDING FAULT FINDING FAULT FINDING FAULT FINDING
In order to assist fault finding the boiler has an LED diagnostic display. The key to the display codes is as follows:
'L' 'F' GO TO FRAME 80
'L' 'E' GO TO FRAME 81
'L' 'A' GO TO FRAME 82
'L' '8' GO TO FRAME 83
'H' '1' GO TO FRAME 84
'H' 'F' GO TO FRAME 88
'H' 'n' GO TO FRAME 89
'H' 'E' GO TO FRAME 81
'L' '9' GO TO FRAME 87
202851-1new.pmd 52 17/11/2006, 07:41

FAULT FINDING
80 L.....F..... (FLAME DETECTION ERROR)
If the boiler select (reset) button NO NO
Is gas pressure available at Check gas supply
is pressed does the boiler ignite the boiler inlet ? and rectify fault
for a short time then extinguish?
YES YES
Is 200V DC supply available NO Check gas valve

Check the detection electrode and
at the gas valve ? wiring for
associated harness for:
(see Note) continuity
continuity, visual condition, position
(Refer to Frame 59).
Replace as necessary. YES
Replace PCB
Check spark generator and associated

harness for continuity and visual condition.
Are these functioning correctly ? NO
Replace spark
generator
YES
Check the ignition electrode and associated harness

for: continuity, visual condition, position
Are these functioning correctly ? Check syphon
and condensate
NO YES drain pipework
for blockage
Replace ignition electrode and associated Replace gas valve
harness as necessary
Note. Due to the wave form of the rectified voltage, the reading will vary depending on the type of meter used to
measure the value (some may measure the possible peak voltage of 339V). In general terms a reading greater
than 150V indicates that the correct voltage is supplied to the gas valve. As an alternative to a meter, a mains
voltage checking device may be used. E.g. an electrical screwdriver or mains tester.
81 L.....E..... or H.....E..... (PCB ERROR)
Press and hold boiler select

(reset) button for 2 seconds. YES
Internal fault within the PCB Does boiler operate correctly? OK
NO
Turn boiler off and wait for 5

seconds. Turn boiler on. YES
OK
Does boiler operate correctly?
NO
Replace PCB
202851-1new.pmd 53 17/11/2006, 07:41

FAULT FINDING
82 L.....A..... (OVERHEAT ERROR)
Can the overheat condition be reset by pressing the NO

Replace overheat thermostat
boiler select (reset) button when the system is cold ?
YES
NO
Is the boiler and CH system filled with Fill and vent the system and open all
water and all isolation valves open ? isolation valves
YES
Does the pump setting give a differential across YES Check that the pump is rotating freely.
o
the boiler in excess of 25 C ? o
Is differential now below 25 C ?
NO
NO YES
Set CH control knob to maximum. Replace the system pump OK

If the overheat trips again measure the flow temp:
o
Over 90 C Check control thermistor
(Refer to Frame 84)
o
Under 90 C Replace overheat 'stat
83 L....8..... (FAN ERROR)

YES
YES Is 14V DC present across Replace fan
Is nominal 330 V DC present across
yellow and pink at the fan
red and blue at the fan connector as
connector?
boiler select (reset) button is pressed?
NO
NO YES
Replace PCB
Check wiring harness for continuity.
Is there continuity? NO
Replace harness
84 H.....1..... (CONTROL THERMISTOR [FLOW] ERROR)
Remove the boiler control thermistor from the

CH flow pipe and disconnect thermistor wires.
Check resistance using a suitable multimeter

connected across the thermistor’s terminal pins
o
At 25 C expect 9,700 - 10,300 Ohms
o
At 60 C expect 2,400 - 2,600 Ohms
o
At 85 C expect 1,000 - 1,100 Ohms
NO
Are the thermistor values correct ? Replace the thermistor
YES
YES Replace PCB
Is there continuity between the
PCB and the thermistor ? NO
Check and replace wiring as necessary
202851-1new.pmd 54 17/11/2006, 07:41

FAULT FINDING
85 H.....2..... (CONTROL THERMISTOR [RETURN] ERROR)
Remove the boiler return thermistor from the
CH return pipe.

o
At 25 C expect 9,700 - 10,300 Ohms
o
At 60 C expect 2,400 - 2,600 Ohms
o
At 85 C expect 1,000 - 1,100 Ohms
NO
YES
YES
Replace PCB
86 H.....3..... (DHW THERMISTOR ERROR)
Remove the boiler DHW thermistor from the plate

heat exchanger and disconnect thermistor wires.

o
At 25 C expect 9,700 - 10,300 Ohms
o
At 60 C expect 2,400 - 2,600 Ohms
o
At 85 C expect 1,000 - 1,100 Ohms
NO
YES
YES
Replace PCB
202851-1new.pmd 55 17/11/2006, 07:41

FAULT FINDING
87 H.....4.... (DRY FIRE THERMISTOR ERROR) H9/L9 (HEAT EXCHANGER OVERHEAT)
Is the system filled and vented and all

Can the fault condition be reset by switching off isolation valves open ?
the mains supply to the boiler ?
Is the pump operating correctly?
Ensure flow through system.
NO
YES NO
Check wiring for continuity from the
PCB to the dry fire thermistor Fill and vent the
system and open all
isolating valves

connected across the dry fire thermistor’s
terminal pins
o
At 25 C expect 9,700 - 10,300 Ohms o
At 25 C expect 9,700 - 10,300 Ohms
o
At 60 C expect 2,400 - 2,600 Ohms o
At 60 C expect 2,400 - 2,600 Ohms
o
At 85 C expect 1,000 - 1,100 Ohms o
At 85 C expect 1,000 - 1,100 Ohms
Are thermistor values correct ? Are thermistor values correct ?
YES NO YES NO
Replace PCB Replace thermistor Inspect heat Replace thermistor

exchanger for
blockage or damage
in the flueways.
Clean or replace as
necessary
88 H......F..... (FLAME DETECTION ERROR)
Remove flame detection electrode terminal from PCB
NO
Is there continuity between the 2 terminal pins ? Replace PCB
YES
Replace flame detection electrode
89 H......n..... (PHASE REVERSAL ERROR)
Check wiring to the boiler for

reversed live and neutral
202851-1new.pmd 56 17/11/2006, 07:41

SHORT LIST OF PARTS
The following are parts commonly required due to damage or When ordering spares please quote:
expendability. Their failure or absence is likely to affect safety or
performance of this appliance. 1. Boiler model
2. Appliance G.C. No.
The list is extracted from the British Gas List of Parts, which
contains all available spare parts. 3. Description.
4. Quantity.
The full list is held by British Gas Services, Caradon Ideal Limited
distributors and merchants. 5. Product number.
When replacing any part on this appliance use only spare parts that you can be assured conform to the safety and performance
specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Boilers.
Key No. G.C. Part No. Description Qty. Product Number
1 Front casing panel 1 173 509

4 E69-384 Bottom casing panel 1 171 027
11 E67-489 Burner 1 170 905
12 Combustion chamber insulation 1 173 520
14 E67-492 Injector and housing HE24/30 1 170 908
HE35 1 173 522
16 E85-097 Fan assembly HE24/30 1 172 625
HE35 1 173 525
17 E69-286 Automatic air vent 1 170 988
19 E69-288 Gas control valve 1 171 035
23 E67-501 Control thermistor (flow/return) 2 170 917
24 E67-502 Overheat thermostat 1 170 918
25 Ignition electrode kit 1 173 528
26 Flame detection electrode kit HE24/30 1 173 529
HE35 1 170 984
32 H40-140 Kit - Trap and Seal 1 174 244
35 itime user control programmer 1 174 487
36 V9 PCB primary ctrls (includes plastic housing) HE24/30/35 1 174 486
37 E67-519 Fuse PCB (3.15A L250V) 1 170 931
39 Mains switch c/w harness 1 173 537
40 Spark generator assy. 1 173 538
45 E67-527 Gasket kit (servicing) 1 170 938
52 E68-376 Seal kit (sealing panel) 1 171 014
53 E68-380 Turret gasket 1 171 022
61 E69-338 Pressure relief valve - Wilo * 1 170 992
Pressure relief valve - CP * 1 173 977
62 Expansion vessel 1 173 066
64 E69-341 Pressure gauge 1 170 991
65 E69-403 DHW thermistor - Wilo * 1 170 996
DHW thermistor - CP * 1 173 974
66 Diverter valve motor head - Wilo / CP* 1 173 628
67 Diverter valve body - Wilo / CP* 1 173 624
69 E69-342 Pump - Wilo * 1 170 990
Pump Head - CP * 1 173 963
71 E69-408 Plate heat exchanger - Wilo * HE24 1 173 544
HE30 1 170 995
HE35 1 173 545
Plate heat exchanger - CP * HE24 1 174 207
HE30 1 173 957
HE35 1 174 208
94 Ignition lead 1 173 510
95 Detection lead 1 173 512
103 Dry Fire Thermistor 1 173 617
(* Refer to boiler serial letter code on data plate to identify correct spare. Serial letter codes: Wilo= VU, CP= VX)
202851-1new.pmd 57 17/11/2006, 07:41

SHORT LIST OF PARTS
90 SHORT LIST
+ em
it
REM
MA
RGO
RP
tcele
s
gorp
103
nm8440
202851-1new.pmd 58 17/11/2006, 07:41

LIST OF PARTS
91 BOILER CASING ASSEMBLY
1. Front casing panel with screws.
2. Sealing panel with screws.
4. Bottom panel with screws.
92 CONTROLS ASSEMBLY
33. Controls assy with screws.

36
34. Controls hinge bracket.
35. User controls (without item 38).
36. PCB (primary controls).
38. User controls housing
39. Mains switch.
54. Jumper link (not shown)
34
e +
tim GRA
MM
ER
PRO
select
prog
nm8441
38 35
39
93 BURNER ASSEMBLY
11. Burner assembly with screws and gasket.
Ecl 1598
202851-1new.pmd 59 17/11/2006, 07:41

NOTES
202851-1new.pmd 60 17/11/2006, 07:41

INSTALLER NOTIFICATION GUIDELINES
IT IS A REQUIREMENT OF CORGI MEMBERSHIP TO REGISTER EVERY GAS APPLIANCE

In addition a change to Building Regulations (England and Wales) requires the installer to notify
when installing a heating appliance, as from 1st April 2005.
Install and commission

this appliance to
manufacturers' instructions
Complete the
Benchmark Checklist
Competent Person's Choose

SELF CERTIFICATION SCHEME BUILDING CONTROL
Buildings Regulations
notification route
If you notify via CORGI Scheme, Contact your relevant

CORGI will then notify the Local Authority
relevant Local Authority Building Building Control (LABC) who
Control (LABC) scheme will arrange an inspection
on members behalf or contact a government
approved inspector
Scheme members only:

Call CORGI on 0870 88 88 777 LABC will record the data
or log onto: and will issue a
www.corgi-notify.com certificate of compliance
within 10 days
You must ensure that the

notification number
issued by CORGI is written
onto the Benchmark Checklist IT IS A CONDITION OF THE
MANUFACTURERS WARRANTY
THAT THE BENCHMARK
CORGI will record the data and
will send a certificate of COMMISSIONING CHECKLIST IS
compliance to the property FULLY COMPLETED AND LEFT
WITH THE APPLIANCE
202851-1new.pmd 61 17/11/2006, 07:41

BENCHMARK No.
COLLECTIVE MARK
GAS BOILER COMMISSIONING CHECKLIST
BOILER SERIAL No. NOTIFICATION No.
CONTROLS To comply with the Building Regulations, each section must have a tick in one or other of the boxes
TIME & TEMPERATURE CONTROL TO HEATING ROOM T/STAT & PROGRAMMER/TIMER PROGRAMMABLE ROOMSTAT
TIME & TEMPERATURE CONTROL TO HOT WATER CYLINDER T/STAT & PROGRAMMER/TIMER COMBI BOILER
HEATING ZONE VALVES FITTED NOT REQUIRED
HOT WATER ZONE VALVES FITTED NOT REQUIRED
THERMOSTATIC RADIATOR VALVES FITTED
AUTOMATIC BYPASS TO SYSTEM FITTED NOT REQUIRED
FOR ALL BOILERS CONFIRM THE FOLLOWING

THE SYSTEM HAS BEEN FLUSHED IN ACCORDANCE WITH THE BOILER MANUFACTURERÕS INSTRUCTIONS?
THE SYSTEM CLEANER USED
THE INHIBITOR USED
FOR THE CENTRAL HEATING MODE, MEASURE & RECORD

GAS RATE m3/hr ft3/hr
BURNER OPERATING PRESSURE (IF APPLICABLE) N/A mbar
o
CENTRAL HEATING FLOW TEMPERATURE C
o
CENTRAL HEATING RETURN TEMPERATURE C
FOR COMBINATION BOILERS ONLY

HAS A WATER SCALE REDUCER BEEN FITTED? YES NO
WHAT TYPE OF SCALE REDUCER HAS BEEN FITTED?
FOR THE DOMESTIC HOT WATER MODE, MEASURE & RECORD

GAS RATE m3/hr ft3/hr
MAXIMUM BURNER OPERATING PRESSURE (IF APPLICABLE) N/A mbar
o
COLD WATER INLET TEMPERATURE C
o
HOT WATER OUTLET TEMPERATURE C
WATER FLOW RATE lts/min
FOR CONDENSING BOILERS ONLY CONFIRM THE FOLLOWING

THE CONDENSATE DRAIN HAS BEEN INSTALLED IN ACCORDANCE WITH
THE MANUFACTURER'S INSTRUCTIONS? YES
FOR ALL INSTALLATIONS CONFIRM THE FOLLOWING

THE HEATING AND HOT WATER SYSTEM COMPLIES
WITH CURRENT BUILDING REGULATIONS
THE APPLIANCE AND ASSOCIATED EQUIPMENT HAS BEEN INSTALLED AND COMMISSIONED
IN ACCORDANCE WITH THE MANUFACTURER'S INSTRUCTIONS
IF REQUIRED BY THE MANUFACTURER, HAVE YOU RECORDED A CO/CO2 RATIO READING? N/A YES CO/CO2 RATIO
THE OPERATION OF THE APPLIANCE AND SYSTEM
CONTROLS HAVE BEEN DEMONSTRATED TO THE CUSTOMER
THE MANUFACTURER'S LITERATURE HAS BEEN LEFT WITH THE CUSTOMER
COMMISSIONING ENG'S NAME PRINT CORGI ID No.

SIGN DATE
202851-1new.pmd 62 17/11/2006, 07:41

SERVICE INTERVAL RECORD
It is recommended that your heating system is serviced regularly
and that you complete the appropriate Service Interval Record Below.
Service Provider. Before completing the appropriate Service Interval Record below, please ensure you have carried out the service
as described in the boiler manufacturer's instructions. Always use the manufacturer's specified spare part when replacing all controls
SERVICE 1 DATE SERVICE 2 DATE

ENGINEER NAME ENGINEER NAME
COMPANY NAME COMPANY NAME
TEL No. TEL No.
CORGI ID CARD SERIAL No. CORGI ID CARD SERIAL No.
COMMENTS COMMENTS
SIGNATURE SIGNATURE

TEL No. TEL No.
COMMENTS COMMENTS
SIGNATURE SIGNATURE

TEL No. TEL No.
COMMENTS COMMENTS
SIGNATURE SIGNATURE

TEL No. TEL No.
COMMENTS COMMENTS
SIGNATURE SIGNATURE

TEL No. TEL No.
COMMENTS COMMENTS
SIGNATURE SIGNATURE
202851-1new.pmd 63 17/11/2006, 07:41

Technical Training
The Ideal Boilers Technical Training Centre offers a series

of first class training courses for domestic, commercial
and industrial heating installers, engineers and system
specifiers.
For details of courses please ring: .......... 01482 498 432
The code of practice for the installation,

commissioning & servicing of central heating systems CERTIFIED PRODUCT
Manufactured under a BS EN ISO 9001:
2000 Quality System accepted by BSI
Ideal Boilers, P.O. Box 103, National Ave, Kingston upon Hull,
HU5 4JN. Telephone: 01482 492 251 Fax: 01482 448 858.
Registration No. London 322 137.
Caradon Ideal Limited pursues a policy of continuing
improvement in the design and performance of its products.
The right is therefore reserved to vary specification without
notice.
Ideal Installer/Technical Helpline: 01482 498 663

www.idealboilers.com
202851-1new.pmd 64 17/11/2006, 07:41

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installation and

For details of document amendments, refer to page 3

HE24, HE30, HE35

October 2006 UIN 202851 A01

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isar + programmer - Installation and Servicing 3

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Domestic Hot Water 0.5 (0.11)

Note. Gas consumption is calculated using a Key to symbols

4 isar + programmer - Installation and Servicing

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Wiring Diagrams ................................................... 27-30

BENCHMARK COMMISSIONING CHECKLIST DETAILS

NOTE TO THE INSTALLER: COMPLETE

isar + programmer - Installation and Servicing 5

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fluctuations DHW flow rates/temperature rise will vary, requiring adjustment

6 isar + programmer - Installation and Servicing

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8 isar + programmer - Installation and Servicing

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SIDE FLUE ONLY

* Bottom clearance REAR FLUE ONLY

isar + programmer - Installation and Servicing 9

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3 SYSTEM REQUIREMENTS - Central Heating

10 isar + programmer - Installation and Servicing

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an additional vessel MUST be installed on the return

iv. Release water from the system until the

isar + programmer - Installation and Servicing 11

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Notes. Sentinel Performance Solutions

7 BOILER ASSEMBLY - Exploded View Legend

12 isar + programmer - Installation and Servicing

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isar + programmer - Installation and Servicing 13

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Unpack and check the contents.

Hardware Pack Contents

14 isar + programmer - Installation and Servicing

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2. Carefully remove the strapping.

3. Fold back the top flaps to gain access to:

5. When ready for installation lift off the Hardware

11 BOTTOM AND FRONT PANEL REMOVAL

2. Pull the RHS of the panel

3. Remove the screws from

4. Lift panel up and off top

isar + programmer - Installation and Servicing 15

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12 DETERMINING THE FLUE LENGTH AND FLUE PACKS REQUIRED

Dimension X - Wall thickness.

Note. MAXIMUM FLUE LENGTHS:

Total Flue length dimension Flue

Up to 1600 mm Up to 1600 mm Pack D - 1 off HE24,30 & 35

Up to 2550 mm Up to 2550 mm Pack D - 2 off HE24,30 & 35