Concept Development: A Primer: Philosophy of Management July 2015
Concept Development: A Primer: Philosophy of Management July 2015
Concept Development: A Primer: Philosophy of Management July 2015
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Concepts serve critical functions in science, through their descriptive powers and as the building-blocks of
theory. When concepts are immature, therefore, science suffers. Consequently, concept development ought
development, however, is relatively limited in the management discipline. The purpose of this article,
therefore, is to review the literature on concept development. It begins by establishing the link between
concepts and science. It then describes and discusses the different approaches to concept development.
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Concept Development: A Review
Concepts and science are inextricable. Indeed, according to Sartori (1984), concepts are the basic
unit of science. At the most foundational level, concepts serve science through their descriptive powers, by
enabling scientists to “… analyze the relation between [the] ordinary commonsense conception of things
and the scientific understanding… critically reflect on [their] understanding and study not simply what the
concepts are about but the concepts themselves” (Wartowsky, 1968, p. 6). In turn, concepts serve science
as the building-blocks of theory, by allowing scientists to form “systematic linkages between and among
concepts, resulting in a formal theoretic structure” (Chinn & Kramer, 1995, p. 91). In summary,
[s]cience could not exist without concepts. Why are they so essential? By the very act of
naming phenomena, we fix continuing attention on them. Once our attention is fixed, we can
begin to examine them comparatively and to ask questions about them. Such questions not
only enable us to systematically specify what we see, but when they take the form of
hypotheses or propositions, they suggest how phenomena might possibly be related to each
other. In the end, communication among investigators, including the vital interplay of
discussion and argument necessary to enhance the development of science, is made possible
by the specification of concepts and their relationships (Strauss & Corbin, 1998, p. 102).
When concepts are immature, therefore, science suffers. First, with respect to their descriptive
powers, the manner in which science understands the universe “becomes a source of difficulty when the
meanings of concepts are diverse and the referents are poorly specified” (Berthold, 1964, p. 406). An
immature concept makes it difficult to “differentiate between the concept of interest and other concepts…
Communication is impaired as questions regarding vague and ambiguous concepts are met with confused
responses that are dependent upon individual and often ad hoc interpretations” (Rodgers, 1989, p. 330).
Second, with respect to their role as the building-blocks of theory, the value of a theory is derived
exclusively from the “extent to which it connects fruitfully with the empirical world. Concepts are the
means, and the only means, of establishing such connections, for it is the concept that points to the
empirical instances about which a proposal is made” (Bulmer, 1984, p. 242). In summary, when concepts
[a]mbiguity as to the problem being addressed by the study; questions as to what concepts
have guided the investigator’s choice of literature and discussion of it; ambiguity as to the
meanings of the concepts used, particularly those that would serve as variables in the
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Concept Development: A Review
empirical phase of the study; lack of explicit presentation of the investigator’s conceptual
image of the problem; and questionable or lack of parallel interrelation among the
background or state of knowledge about the guiding problem or objective of the study, the
rationale or conceptual framework guiding the study, and the purposes or aims of the study
(Batey, 1977, p. 325).
Indeed, “knowledge development, and consequently progress are not dependent solely on empirical
enquiry but require attention to conceptual concerns and growth” (Rodgers, 1993, p. 7). Accordingly,
scientists, as the agents of science, must be cognisant of the maturity of the concepts with which they
work (Batey, 1977). Additionally, they must embrace concept development in any scientific endeavour,
Concept development, however, is not a one-off exercise, but instead must be ongoing… because
concepts are not fixed. On the contrary, a concept’s maturity is fleeting, always subject to revision or
[n]ot all concepts exhibit the same level of maturity. Because knowledge is continually
developing, new concepts are being introduced, and accepted concepts continually being
investigated and refined, concepts exist at various levels of development. Some concepts are
poorly defined with characteristics that have not been described, related preconditions and
outcomes that are unspecified and that lack demarcation. Other concepts may be consistently
defined, yet when analyzed, inconsistency between the definition and its utilization in
research are revealed, so that the concept is not as mature as first thought (Morse et al., 1996,
p. 256).
The notion that the maturity of a concept is relative is captured in that which Rodgers (1989) called
the evolutionary view of concepts (See Figure 1.). Integrating the works of such modern philosophers as
Henry Price (1953) and Richard Rorty (1979), and the later writings of Ludwig Wittgenstein (1981), the
evolutionary view of concepts hold that a concept is in a continuous state of tentativeness, whose
significance, employment, and application of a concept are always in flux. The significance of a concept—
the evaluation of its importance (Becker, 1983)— ought to be reflected in the clarity of its use and in the
breadth of its application (Toulmin, 1972). Concept development, therefore, is critical to the evolution of a
concept, ensuring its “continual redefinition, analysis, and reinforcement” (Becker, 1983, p. 54).
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Concept Development: A Review
Batey (1977) contended, therefore, that any scientific endeavor ought to include a conceptual
research phase, which would define: 1. the phenomenon which is to be addressed by the research, 2. the
state of knowledge which exists about the concepts which are present in the phenomenon, 3. the scientist’s
logical construction or mapping of the concepts in light of that knowledge, and 4. the specific part of the
phenomenon which is to be examined through the empirical or interpretive phase of the research. This
conceptual research phase would demarcate both the scientific and philosophical boundaries of the
… by providing the structure of thought for examining the meanings of the derived findings
in the context of the substantive and logical frame of reference. Further, the conceptual phase
guides the reviewer of a research proposal and the reader of a published report about the
dimensions of knowledge brought to bear on the phenomenon of study and about the
investigator’s image of how that phenomenon operates or exists in the empirical world
(Batey, 1977,p. 326).
Unfortunately, the conceptual research phase is often overlooked by scientists (Norris, 1982).
Implicit in both Batey’s conceptual research phase, and in the evolutionary view of concepts, is the
notion that the world can be conceptualised in many different ways (Berthold, 1964). The concepts of
science, in particular, are “specialized and are developed in limited domains. The scientist has been able to
isolate or abstract certain features of the world for intensive investigation, and has adapted concepts to
their special use” (Wartowsky, 1968, p. 7). Any concept of interest, therefore “whether or not it is also of
interest to other disciplines, needs to be submitted to an on-going process of development in the context of
the discipline” (Messias, 1996, p. 235). In other words, concepts are discipline-specific, and concept
As an illustration, Fournier and Mick (1999) argued recently that the dominant comparison
standards (CS) model of satisfaction had prevented the realisation of the concept’s full potential in the
marketing sub-discipline. This dominance, they continued, underscored very clearly that the “reliance on a
single paradigm or method may pose serious limitations for any marketing phenomenon” (p. 5). This
concern is especially acute in this instance because the concept of satisfaction stands at the very core of
marketing thought and practice (See Kotler [2003] and AMA [2003], for example.). In response, therefore,
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Concept Development: A Review
they developed a new conceptualisation of satisfaction which challenged the dominant CS model, and
which provided the basis for several theoretical extensions… and perhaps even an entirely new
satisfaction paradigm.
This type of conceptual research, however, is relatively rare in the management discipline. MacInnis
(2004 and 2011), for example, noted a precipitous drop off in recent decades of purely conceptual articles
in leading marketing journals. This is especially disconcerting because conceptual articles often have a
disproportionately high impact on the progress of a discipline (Yadav, 2010). This article attempts to
trigger a kind of conceptual ‘awakening’, by reviewing the literature on concept development. It provides
an example of concept development from the marketing sub-discipline which, like that of Fournier &
Mick (1999), challenged the dominant model. The article begins, however, by describing and discussing
An approach to concept development is a means of defining the use, properties, and nature of a
concept (Walker & Avant, 1983). According to Morse et al. (1996), it…
… refers to a process of inquiry that explores concepts for their level of development or
maturity as revealed by their internal structure, use, representativeness, and/or relations to
other concepts… [It] entails an assessment process using various techniques to explore the
description of a concept in the literature or to develop a concept from observational and/or
interview data. Thus, concept [development] is a term referring to the process of unfolding,
exploring, and understanding concepts (p. 255).
Aristotle, with his abstracted philosophy of concepts, set the groundwork for the first approach to
concept development, by seeking to define fixed sets of characteristics of the objects of the world. To this
day, psychologists still rely on his work for their approaches to concept development. Scientists in other
disciplines, however, have created their own approaches. They include Wilson (1963) and Klausmeier &
Goodwin (1975) in education, Sartori (1984) in sociology, Norris (1982) and her colleagues in nursing,
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Concept Development: A Review
• concept analysis (Bohman, 1992; Klausmeier & Goodwin, 1975; Meleis, 1991; Messias,
1996; Rodgers, 1989; Sartori, 1984; Walker & Avant, 1983; Wilson, 1963; Wuest, 1994),
• concept clarification (Berthold, 1964; Meleis, 1991; Morse, 1995; Norris, 1982),
• concept comparison (Morse, 1995),
• concept correction (Morse, 1995),
• concept delineation (Morse, 1995),
• concept derivation (Walker & Avant, 1983),
• concept development (Chinn & Jacobs, 1983; Meleis, 1991; Schwartz-Barcott & Kim,
1986),
• concept exploration (Messias, 1996),
• concept identification (Morse, 1995),
• concept integration (Meleis, 1996), and
• concept synthesis (Walker & Avant, 1983).
Some authors have suggested that these different approaches to concept development were designed
for different stages in the development of a concept and are inherently different (Gift, 1996). Walker &
Avant (1983), for example, distinguished between three approaches to concept development— concept
analysis, concept synthesis, and concept derivation— each having a different role in the development of a
concept. Despite the variant terminology, all the different approaches to concept development share the
same goal: concept development. That is to say, they all aim to increase the descriptive powers of a
concept and support its role as a building-block of theory. That which distinguishes the different
Morse et al. (1996) categorised the different approaches to concept development by the four most
generally adopted methods: 1. Wilsonian methods, 2. quantitative methods, 3. interpretive (or qualitative)
methods, and 4. critical analysis of a concept using the literature as data. Hybrid approaches to concept
development which are based on combinations of two or more of these four methods are also possible.
The following section describes and discusses the different approaches to concept development according
In 1963, John Wilson, a teacher at a private secondary school in England, wrote a book entitled
Thinking with Concepts. The book was primarily rooted in his experience as a teacher. Indeed, the
problems which his students had suffered in understanding specialised concepts of peculiar secondary
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Concept Development: A Review
school subjects had led him to question the assumption that concepts somehow seep into a student’s mind.
The book also reflected his observations of society in general. “A great many adults who are concerned
with matters of general interest and importance— religion, politics, morality, social studies, science, or
even just personal relationships— would do better to spend less time in simply accepting the concepts of
others uncritically” (Wilson, 1963, p. viii). Moreover, the book attempted to popularise the works of
Ludwig Wittgenstein (1981) and of other linguistic philosophers who were in vogue at the time (Morse et
al., 1996b).
The goal of Wilson’s book was to outline a procedure (See Table 1.) which would enable students
and others alike to think critically about concepts. The procedure was designed to “handle and clarify
concepts in a particular way” (Wilson, 1963, p. vii). It drew on eleven techniques which Wilson had taught
Among these techniques are those which Wilson called cases. They are “ ‘constructed cases’—
often hypothetical cases— and single prototypical examples that support or contradict the concept or
represent an allied example or hypothetical ideal” (Morse, 1995, p. 32). These cases help scientists to
uncover the characteristics which define a concept. Five types of cases were outlined by Wilson:
In addition to the use of cases, Wilson’s procedure relied on introspection for its principle method.
That is to say, scientists draw exclusively on personal experience to construct the cases. Development of a
concept, therefore, is a sort of self-awareness (Bohman, 1992). The result of Wilson’s procedure is an
essay, which attempts to explicate, in prosaic and logical form, the characteristics of the concept, framed
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Concept Development: A Review
• The isolation of concepts occurs by first examining a situation or passage from literature or
scientific writings and then choosing the important concept which will be analysed.
• Although the cases are constructed, they are constructed from actual or everyday
• situations which not only use the concept, but are relevant to the analysis.
• Invented cases are only constructed when sufficient numbers of actual cases are not
available to adequately illustrate the concept.
• The conceptual features (attributes or characteristics) emerge from the cases.
• The intellectual rigour which is requisite in concept development is described (Hupcey et
al., 1996).
Additionally, Wilson’s book describes the procedure in great detail, and provides clear examples to
The major complaints against Wilson’s procedure, however, centre on the use of cases as the sole
source of data, and on the reliance on introspection for its principle method. Although the value of
introspection as a method has been claimed by such authors as Gould (1991), Holbrook (1995), Lehmann
(1987), and Wallendorf & Brucks (1993), “the use of confabulated or recalled experiences in place of data
interferes with the very substance of the development of concepts and places… researchers at par with the
A procedure very similar to that of Wilson appeared in Klausmeier & Goodwin’s (1975) text on
educational psychology. The authors did not cite Wilson directly, but their procedure, which is called
analysis of a concept, bears enough of a resemblance to that of Wilson to suspect that he had indeed
inspired them.
Klausmeier & Goodwin suggested that many teachers have attained the concepts of their specific
disciplines at a basic level. However, “they have not been taught concepts at the formal level or the many
uses of the concepts of their fields… Yet these are important precursors of effective teaching” (Klausmeier
& Goodwin, 1975, p. 286). Prospective teachers, therefore, ought to learn the concepts of their fields
while still in university. To do so, according to Klausmeier & Goodwin, they must learn to perform an
analysis of a concept, thereby enabling them to teach concepts effectively to students of different ages and
of varying abilities.
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Concept Development: A Review
Not unlike Wilson’s procedure, Klausmeier and Goodwin’s analysis of a concept involves a number
of steps (See Table 1.). The steps— which are actually presented in their book as purposes— are far more
prescriptive than those of Wilson’s procedure. They call for the teacher (or scientist) to identify very
specific characteristics and relationships of the concept. The analysis of a concept, like Wilson’s
procedure, uses cases, which Klausmeier & Goodwin termed examples. Dictionaries and professors are
also considered valuable sources of data. Their procedure also relies on introspection for its principle
method.
As an approach to concept development, the analysis of a concept has one obvious fault.
Klausmeier & Goodwin have failed to describe, in any detail, how to perform an analysis of a concept.
The procedure occupies only a few pages in what is otherwise a lengthy text, almost as if it were written in
passing. Two excellent examples, however— one of the concept equilateral triangle (See Figure 3.), the
other of the concept noun— were provided. Both illustrate neatly the intended result of an analysis of a
concept.
The discipline in which Wilson’s procedure has had the most impact is nursing. As early as 1973,
Hardy highlighted the importance of concepts in the development of nursing theory. Batey (1977)
subsequently raised concern for concept development as part of nursing progress. In 1983, however, both
Walker & Avant and Chinn & Jacobs (later known as Chinn & Kramer) published books on nursing theory
which included procedures for concept development. These procedures were based entirely on Wilson’s
procedure and were incorporated immediately into theory and research courses in doctoral-level nursing
Walker & Avant’s procedure (See Table 1.), however, is slightly different than that of Wilson. They
removed Wilson’s step which relates to the internal dialogue and also the step in which the question of
interest is re-visited. Wilson’s step in which the scientist isolates a concept became one of selecting a
concept in Walker & Avant’s procedure. They added the specification of antecedents, consequences, and
empirical referents. The most striking difference is that Walker & Avant placed characteristics before
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Concept Development: A Review
cases. That is to say, characteristics are identified first in their procedure, and then the cases are
One positive aspect of Walker & Avant’s procedure is that it is presented in eight easy-to-follow
steps. This simplification, however, is also one of its flaws— in simplifying Wilson’s procedure, nursing
researchers were lead to believe that following these eight steps would lead to significant results (Morse et
al., 1996). Walker & Avant’s procedure is also poorly understood and lacks philosophical foundations
(Rodgers, 1989). A rationale for incorporating definitions is absent. Confusion is created between the
characteristics of a concept and its empirical referents. Synthesis steps are omitted and, more generally,
clear instructions which explain how to implement the steps at all are missing. As an approach to concept
development, therefore, Walker & Avant’s procedure fails to communicate the essential intellectual rigour
which is required in concept development (Hupcey et al., 1996). Moreover, Walker & Avant have
distorted Wilson’s procedure so that the results which are obtained from their procedure are not useful in
Chinn & Jacobs’ method is much closer to that of Wilson (See Table 1.). Characteristics of the
concept are identified from the cases which have been constructed by the scientist. After being identified,
these characteristics are tested in the cases in order to emphasise the context of the concept. One
difference between Chinn & Jacobs’ procedure and that of Wilson is step 3, in which definitions of the
Chinn & Jacobs’ procedure, however, is less detailed than that of Walker & Avant. Little is said
about the rationale for examining definitions, or about what such an examination might entail. How cases
are constructed and tested is not described. And which form the characteristics of the concept assume is
not explained. As an approach to concept development, therefore, Chinn & Jacobs’ procedure, like that of
Walker & Avant, is also poor. It is vague, and this vagueness makes the procedure difficult to follow. It
lacks the intellectual rigour which is required in concept development (Hupcey et al., 1996).
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Both Walker & Avant and Chinn & Jacobs modified their procedures in the years which followed
the initial publication of their books. Additionally, off-shoots of their procedures were created by other
nursing scientists. Wuest (1994), for example, combined feminist theory with their procedures to form an
approach to concept development which she called feminist concept analysis. Its goal was to develop a
more contextually-situated concept which emphasises diversity, complexity, and relevance, and which
Haase et al. (1993) created simultaneous concept analysis as a procedure for developing multiple,
inter-related concepts, by expanding the procedures of both Walker & Avant and Chinn & Jacob to more
than one concept. It employs that which the authors called a consensus group— a number of nursing
scientists who all share an interest in the concepts— to construct cases for identifying the characteristics
The modifications and off-shoots of the procedures of Walker & Avant and Chinn & Jacobs,
however, have likewise been criticised. As summarised by Hupcey et al. (1996), research which uses
approaches to concept development which are based on the procedures of Walker & Avant and Chinn &
Research which uses these approaches to concept development also frequently produce trivial and
insignificant results (Morse, 1995). These results are usually not integrated into a conclusive statement
and are left hanging without interpretation, thereby making it impossible to determine which purpose they
will serve or if they are useful at all (Hupcey et al., 1996). For example,
[a] concept [development] of hope by Stephenson (1991) resulted in the identification of four
attributes: 1. the object of hope is meaningful to the person, 2. hope is a process involving
thoughts, feelings, behaviors, and relationships, 3. there is an element of anticipation, and 4.
there is a positive future orientation, which is grounded with the past. Identifying these
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Concept Development: A Review
attributes has little pragmatic significance. Furthermore, their validity may be questioned, as
all of these attributes could be applied to other concepts, such as fear or anxiety (Morse,
1995, p. 32).
In summary, the research which uses approaches to concept development which are derived from
Wilson’s procedure “lack comprehensiveness, explanatory power, and are superficial. The research does
not elucidate phenomena, nor does it add to knowledge in general” (Hupcey et al., 1996, p. 206). The
articles which result from this research lack both substance and evidence of intellectual investment in
many instances (Morse et al., 1996). Continued dependence on these approaches to concept development
In contrast to Wilsonian approaches to concept development, which use cases as their sole source of
data and which rely on introspection for their principle method, quantitative approaches to concept
development are designed in conjunction with quantitative data which are collected using some type of
measurement instrument, and which are subsequently analysed using statistical methods. Most
characterisation (Fisher & Langley, 1986), which parallel the categorical and probabilistic philosophies of
concepts respectively. The categorical philosophy of concepts treats concepts as closed categories, and the
probabilistic philosophy of concepts treats concepts as open categories. They correspond to the two
questions ‘Which objects belong together in a category?’, and ‘How can the characteristics of categories
Quantitative approaches to concept development, therefore, seek to answer these two questions—
that is to say, to perform these two operations, either individually or simultaneously. They draw on
statistical methods (See Table 2.) which allow scientists to ascertain which objects belong to one and the
same category (out of a set of categories which are known in advance), which characteristics define a
category (which is known in advance), or which objects belong to one and the same (unknown) category
and which characteristics define that (unknown) category (Van Mechelen & Michalski, 1993).
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Concept Development: A Review
Cluster analysis, by definition, is an aggregation method (Feger & De Boeck, 1993). It starts with a
set of objects whose characteristics are known, and proceeds, object by object, with judgements of
similarity (Van Mechelen & Michalski, 1993). The judgements of similarity are then used to derive
Factor analysis, discriminant analysis, and regression analysis all explore the dimensionality of a
concept (Morse et al., 1996), answering questions about which characteristics are important in deciding on
category membership or, in the case of the probabilistic philosophy of concepts, the degree of membership
(Brannick, 1993). They do so by means of characteristic and category membership data of objects (Van
Hierarchical class analysis (De Boeck et al., 1993), Galois analysis (Guénoche & Van Mechelen,
1993), and latent class analysis (De Soete, 1993) are three statistical methods which achieve both
aggregation and characterisation simultaneously. They assume that all the categories are known in
advance, and that all the characteristics of the objects are also known in advance. For a given set of
objects, therefore, membership (or prototypicality) is observed for a number of categories. In combination
with object characteristic data, these methods define the given categories in terms of their characteristics
All the statistical methods which quantitative approaches to concept development use, rely heavily
on the quality of the data which they analyse. Criticisms of quantitative approaches to concept
development, therefore, revolve primarily around issues of measurement theory— specifically, validity
(including pragmatic validity, concurrent validity, content validity, construct validity, convergent validity,
and discriminant validity) and reliability (including stability and equivalence) (Churchill, 1979). After a
measurement instrument has been created, a variety of tests can be used to assess its validity and
reliability (Morse et al., 1996). Cronbach’s α, for example, is a very simple and popular test of reliability
(Maxim, 1999). It assesses the “degree to which the items of a given scale or subscale vary together, as
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Concept Development: A Review
would be expected if they were all indicators of the same concept or aspect thereof and if respondents
The assumptions which the statistical methods make with respect to the data, could also be
considered problems for quantitative approaches to concept development. First, cluster analysis requires
that all characteristics of the objects be known. Similarly, all characteristics and, additionally, category
membership of the objects, are required for factor analysis, regression analysis, and discriminant analysis.
Third, hierarchical class analysis, Galois analysis, and latent class analysis require that all the categories
and all the characteristics of the objects are known in advance. These requirements are difficult, if not
impossible, to achieve and, therefore, make the usefulness of these quantitative approaches to concept
development suspect.
has also recently appeared in the literature. Structural equation modelling attempts to define how concepts
are related to each others, and its akin to the theory philosophy of concepts which posits that a concept can
be thought of as a composite of the relationships between it and other concepts. First, a structural equation
model is formed using conceptual mapping (Artinian, 1982) or other similar method. The concepts of the
structural equation model are defined in terms of their characteristics. The structural equation model is
then tested with a data set, using LISREL, for example. The test might reveal that the definition of
characteristics does not make sense theoretically, pointing therefore to the need for a re-examination of the
structural equation model, or of the characteristics of its concepts, or of both (Morse et al., 1996).
Although popular, structural equation modelling is subject to the problems of measurement theory which
were outlined previously. The definition of the characteristics of the concepts are integral to the structural
equation model, and any omissions or errant additions jeopardise its use.
Klausmeier & Goodwin (1975) suggested another quantitative approach to concept development
which they called instance probability analysis. It was designed originally to test how well people classify
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Concept Development: A Review
series of objects, according to pre-determined defined concepts. It is also useful, however, in defining
examples and non-examples of a concept of interest. Instance probability analysis involves five steps:
In addition to the measurement issues which were outlined previously, instance probability analysis
as an approach to concept development suffers from the problem that the characteristics of the concept are
defined prior to the presentation of the examples and non-examples. Moreover, the target group is
presented with pre-selected examples and non-examples. An alternative might be a natural category
approach in which the members of the target group are asked to give examples of the concept which had
been identified. Similarly, they might be asked to categorise pre-selected objects and to explain how and
quantitative data which are collected using some type of measurement instrument, and which are
subsequently analysed using statistical methods, qualitative approaches to concept development call for
the collection and analysis of qualitative data using interpretive methods. These interpretive methods
concentrate on two types of qualitative data: 1. primary qualitative data which are collected using
observational or interview methods, and 2. secondary qualitative data which are collected from literature
(Morse, 1995). With respect to primary qualitative data, different interpretive methods can be used for data
collection and analysis. These interpretive methods are rooted in the different interpretive traditions of the
In grounded theory, “data are collected using both interviews and observations and analysed repeatedly for
patterns, categorising similar events, happenings, and objects which can then be given a common
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Concept Development: A Review
conceptual heading” (Strauss & Corbin, 1998, p. 103). That is to say, grounded theory calls for the
scientist to construct conceptual categories by comparing the events, happenings, and objects which are
described by the qualitative data. How these attributes are defined and interpreted determines the
A specific procedure along the lines of grounded theory was introduced to the nursing discipline by
1. After identifying the concept of interest, observe and describe the phenomena repeatedly,
and, if possible, describe the phenomena from the point of view of other disciplines.
2. Systematise the observations and descriptions.
3. Derive an operational definition of the concept.
4. Produce a model of the concept.
5. Formulate hypotheses.
The second step mimics Strauss & Corbin’s construction of conceptual categories; Norris defined
systematise as “establishing categories, continua, hierarchies, and the like… testing out ways to organize,
Chinn & Jacobs modified their Wilsonian-derived procedure in 1993 with the introduction of an
interpretive slant and of a focus on creating conceptual meaning. Similarly, Morse (1995) called for the
use of interpretive methods specifically in approaches to concept development. Few details, however,
were provided in either instance about the interpretive traditions in which they are rooted, or, more
With respect to secondary qualitative data, the interpretive methods for both data collection and
interpretation share a common linguistic tradition. Sartori (1984), Kövecses (1986), and Hampsher-Monk
et al. (1998), all approached concept development from different disciplinary backgrounds— sociology,
Sartori’s approach to concept development builds on the work of Ogden & Richards (1946) which
explored the meaning of meaning, and reflects, more generally, semiotics— the study of signs and other
symbolic systems. It focuses, specifically, on words, meanings, and referents, and on the relationships
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Concept Development: A Review
among them. It is presented as a three-step procedure involving: 1. the reconstruction of the concept using
textual literature, 2. the naming of the concept, and 3. the reconceptualisation of the concept. This
procedure was used to develop such key sociological concepts as consensus, ethnicity, political culture,
and revolution.
Kövecses, in his book, developed three concepts— anger, pride, and love— using what he called a
lexical approach. He continued the analytic traditions of Sapir (1949), Whorf (1956), and Wittgenstein
(1981), among others, using such tools as conceptual metaphors (love is a journey, for example), in order
to “uncover a portion of our conceptual system by studying the way we talk about various aspects in our
The text by Hampsher-Monk et al. (1998) documents several more momentous undertakings, and
reinforces that “the growing recognition of the importance of language in understanding reality has
dramatically changed both the focus of the humanities and social sciences. A major feature of this has
been the development of histories of concepts, of political languages and discourse” (p. 1). In Germany,
for example, scientists have published the Geshichtliche Grandbegriffe, a seven volume historical lexicon,
and also a fifteen volume handbook of German socio-political concepts. Similar projects have been
undertaken in France, The Netherlands, and England. The goal of all these tomes was to chart or trace the
history of concepts which were considered crucial to the linguistic constitution of the worlds of law,
science, politics, social and economic life, and ideology— concepts on which various segments of society
relied to express their experiences, expectations, and actions (Hampsher-Monk et al., 1998).
The interpretive methods which undergird these histories of concepts rely on three linguistic
devices. The semantic field explores the concept not in lexical terms, but in terms of ranges of
characteristic synonyms, antonyms, and associated terms, forming a more or less unified part of a
vocabulary at a given time in history. Onomasiology studies the different words which are available for
designating the same concept. Semasiology seeks to uncover the various meanings which are connoted by
a given word.
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Concept Development: A Review
Criticisms of qualitative approaches to concept development overall tend to mirror academic and
disciplinary resistance to interpretivism as a whole (Denzin & Lincoln, 1998). The war between
positivism and interpretivism still yields, on the part of positivism, the “desire to maintain a distinction
The nature of interpretivism, however, does point to the need for its own brand of scientific rigour.
In this sense, therefore, qualitative approaches to concept development, have indeed been lacking. Their
methods for collecting and analysing qualitative data, whether primary or secondary, are neither explicit
nor concise. They have underestimated the skills required to maintain an abductive view throughout a
study (Morse et al., 1996). And, as evidenced by the procedure of Norris (1982), they have misunderstood
their purpose by introducing such positivist terminology and activities as hypotheses and
operationalisation.
Literature-based approaches to concept development, as the name implies, use the literature as the
basis for concept development. They differ from the qualitative approaches to concept development in
which secondary qualitative data are collected and analysed using interpretive methods, in that they focus
The most common literature-based approach to concept development is the literature review.
According to Broome (1993), the primary purpose of any literature review is to gain an in-depth
understanding of a phenomenon of interest thought its literature. Several types of literature reviews are
common, however, which vary in purpose, scope, depth, breadth, and organisation of the literature. They
include:
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Concept Development: A Review
Most research includes some type of literature review, sometimes as a goal in itself, but more often
as the foundation of new research on the phenomenon (Jackson, 1980). There are no standardised
procedures for performing literature reviews, although most scientists categorise, order, or synthesise the
literature in narrative form (Broome, 1983), often aided by a map of the literature. Summary conclusions
Scientists must aim for rigour in these activities, however, if the knowledge which is gained through
literature reviews is to be objective and believable (Cooper, 1982). Indeed, literature reviews ought to be
as uncompromising as methods for conducting primary research. For example, it is essential that the
documents which are chosen are as representative of the entire body of literature as possible (Broome,
1993). Additionally, the scientist must make explicit the methods by which the search is organised; the
documents are ordered; the documents are analysed; and the results of the analysis are organised,
Currently, however, the majority of literature reviews are executed poorly. Most generally, they lack
… the rules for selecting the studies to be reviewed are rarely stated. Second, the narrative
summary typically does not include a systematic approach for resolving contradictory
findings among the studies reviewed. Third, the reviewer often uses private rules to integrate
the studies and draw conclusions. Finally, the reviewer’s bias may creep into the summary in
instances where methods or conclusions are contradictory to the reviewer’s point of view
(Curlette & Cannella, 1985, p. 293).
Additionally, the typical literature review ignores information about the magnitude and direction of the
As an approach to concept development, literature reviews also tend to “leave the reader with a
bewildering discussion of specific studies that oftentimes is poorly integrated” (Curlette & Ramig, 1979,
p. 36). Moreover, scientists frequently only provide simple summaries of individual documents, and make
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Concept Development: A Review
Another literature-based approach to concept development which has more recently made itself
available to scientists is based on an alternative to the traditional qualitative literature reviews (Stock et
al., 1982). Called meta-analysis, this alternative applies statistics to the results of previous studies
(Bangert-Drowns, 1986), thereby enabling scientists “to more closely approximate analytic methods of
primary researchers” (Broome, 1993, p. 209). Glass (1976) suggested that there are three levels of data
analysis: 1. primary analysis, 2. secondary analysis, and 3. meta-analysis. Primary analysis is the analysis
of original data which are collected in a study. Secondary data analysis is the re-analysis of this data with
different statistical methods, or for the purpose of answering different questions. Meta-analysis is the
statistical treatments on the results of previous studies, transforming their results into a common metric
which is called an effect size. It parallels the procedures of quantitative approaches to concept
development, with…
… scrupulous attention to the accounting for threats to internal and external validity, and
caveats against applying causal inferences when measuring properties of human
phenomena… Study characteristics potentially influencing the results are taken into account
as they relate to the effect… [I]t provides estimates of population parameters and accounts for
possible biases such as date or mode of publication, random sampling, and quality of study
(Smith & Naftel, 1984, p. 9).
(Strube and Hartmann, 1983), serves to integrate empirical research, synthesise research results, and
organise research results into coherent patterns (Glass et al., 1981). In doing so, it helps researchers to
build on the knowledge base of appropriate disciplines (Hedges & Olkin, 1986). By-products of meta-
analysis include the identification of multiple outcomes, an array of instruments which are used to
measure indicators, state of the art instrument sophistication, a comprehensive bibliography, and a
Meta-analysis is not without its issues, however. Hunter & Schmidt (1990) cited availability bias as
the most significant methodological problem. That is to say, large, well designed studies are likely to be
!20
Concept Development: A Review
published, regardless of their results, whereas small, poorly designed studies are likely to be published
only if significant treatment effects are obtained (Mansfield & Busse, 1977). Meta-analysis, therefore, is
likely to be biased upward. The variety of measures and variables of different studies also creates a
problem of comparing apples and oranges (Hunter & Schmidt, 1990). Other issues are the lack of
representativeness in the studies which are reviewed and effect size calculations (Broome, 1993). Finally,
The qualitative counterpart to meta-analysis is called meta-ethnography. Coined by Noblit & Hare
(1988) for the process of constructing new understanding of a phenomenon from multiple interpretive
studies of the same phenomenon or of related phenomena, meta-ethnography uses interpretive methods as
opposed to statistical methods (Schwandt, 1997). Three interpretive methods are common: 1. reciprocal
translation of one study into the terms of another, 2. refutational synthesis— opposing the claims of two or
more studies, and 3. lines-of-argument synthesis, in which the interpreter engages in something like
From a philosophical standpoint, the major problem of meta-ethnography centres on the temporal
and spatial boundaries to which interpretivism adheres. These boundaries raise doubts about the
possibility of interpreting across multiple studies, even when they are of the same phenomenon. On a
more practical level, meta-ethnography can be criticised when scientists avoid full exploration of the
variety of contexts in which the different studies were conducted, and when they fail to produce an
interpretive and explanatory synthesis of the studies (Noblit & Hare, 1988).
Although the previous approaches to concept development were designed in the first instance to use
a single method, the possibility of combining two or more methods in a single hybrid approach to concept
development does indeed exist. For example, one could create a hybrid Wilsonian/literature-based
approach to concept development, or combine both statistical and interpretive methods together in a single
approach to concept development. The challenge for the latter, of course, is that for many scientists
!21
Concept Development: A Review
interpretivism and positivism are not compatible (Tashakkori & Teddlie, 1998)— that they are based on
One hybrid approach to concept development which does exist, was introduced by Schwartz-
Barcott & Kim (1986) to the discipline of nursing (See Figure 4.). It combines literature-based and
qualitative approaches to concept development. The hybrid model of concept development as it is known,
was designed to interface “theoretical analysis with empirical observation” (Schwartz-Barcott & Kim,
1993, p. 108).
The hybrid model of concept development consists of three phases. First, in the theoretical phase a
literature review is used to analyse existing definitions, investigate methods of measurement, and uncover
the essential nature of the concept, resulting in a working definition of the concept. In the second phase
which overlaps with the first phase, interpretive methods are used to collect and analyse primary
qualitative data for further development of the concept. The third phase interfaces the first two phases,
drawing together the results of both the literature review and the interpretive methods.
Schwartz-Barcott & Kim’s model of concept development, however, has been criticised harshly by
others. Hupcey et al. (1996) argued that the limited number of cases which were used by Schwartz-Barcott
& Kim raises doubts over the representativeness of the concept of interest and limits its applicability to
other situations. Morse et al. (1996) expanded this view, suggesting that,
[w]hile this method may be appropriate as a classroom demonstration, it has limited use for
the advancement of knowledge, as the model lacks rigor, an adequate database,
generalizability, and utility (p. 260).
As a reminder, concepts serve critical functions in science, through their descriptive powers
and as the building-blocks of theory. When concepts are immature, therefore, science suffers.
order to illustrate this logical narrative, the following section provides an example of concept
development from the marketing sub-discipline. It stems from a doctoral dissertation (Branch,
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Concept Development: A Review
The dissertation began by claiming that the concept of consumer values had been accorded a
position of great importance by marketers and marketing scientists alike, and consequently, an extensive
consumer values literature had emerged in the marketing sub-discipline. The author’s critique of this
literature, however, concluded that the importance which the concept of consumer values had been
accorded had, to a large extent, failed to materialise, largely because one specific conceptualisation of
consumer values— that of Rokeach— had come to dominate the discipline of marketing. The author
argued that Rokeach’s conceptualisation of consumer values suffered from several weaknesses. First, it
lacked empirical grounding, having been derived from intuition. Second, it was philosophically naïve,
heeding little to the axiological literature. Third, its nomothetic quest rendered culture and context void.
Fourth, its reductionist thrust negated meaning. And fifth, its static view failed to explain why and how
The consequence of these weaknesses, according to the author, was that understanding of the
phenomenon of consumer values had been limited. Indeed, basic questions about consumer values,
including if, how, why, and in which ways consumers value, remained largely unanswered. Based
The author suggested, therefore, that in order to re-ignite the evolution of the concept of consumer
values and, in turn, broaden its application, increase its employment, and, ultimately, raise its significance,
consumer values was needed. The purpose of his research, therefore, was to develop a new
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Concept Development: A Review
conceptualisation of consumer values. In order to do so, he aimed to address the weaknesses of Rokeach’s
exploratory and descriptive in nature. It took a decidedly phenomenological perspective, and drew heavily
on axiology— the philosophy of value. It adopted the postmodern notion of consumer microcultures. And
Specifically, his concept development explored the phenomenon of consumer values in the high-
fidelity audio microculture. More specifically, he interviewed eleven members of the high-fidelity audio
microculture several times during the period July 1998 to February 1999. The interviews followed the
phenomenological interviewing method and allowed research participants to articulate the meanings of
high-fidelity audio, in the context of their lifeworlds. During the interviews, he made observations of the
research participants, of their audio equipment, and of their other belongings. He also took photographs of
the research participants’ audio equipment and other belongings. Additionally, he collected audio
magazines, audio equipment catalogues, and other audio-related documents. He entered verbatim
transcriptions of the interviews, the notes, the photographs, and the other documents into a computer-aided
The author analysed the interview transcripts and other data in three separate but inter-related
phases. First, he performed individual— or emic— level analyses of the interview transcripts in order to
understand the meanings of high-fidelity audio for the research participants, in the contexts of their
lifeworlds. In the second phase, he moved up to the microcultural level, with the goal to understand the
distinct pattern of meanings of the high-fidelity audio microculture. And in the third phase, he explored
the phenomenon of consumer values among the research participants, in service of developing a new
The result of his analysis was a meaning-based conceptualisation of consumer values which
suggested that consumer value is the degree to which a product satisfies a consumer’s interest. It is the
meaning which is ascribed to a product as the result of the consumer’s valuation of the product. Valuation
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Concept Development: A Review
is a judgement process in which the consumer considers the characterisation of the product vis-à-vis his/
her interest. Characterisation is a descriptive/appraisive process. Both valuation and characterisation are
components of attention— the intentional meaning-making activity which is a result of the person’s
encounter with the product. And interest is the temporarily-fixed constraint structure with respect to the
specific object. It is a personal pattern of meaning about the object which is constructed within a cultural
The concept development contributed to the marketing sub-discipline first by adding to the
consumer values which was offered, by addressing the weaknesses of Rokeach’s conceptualisation of
values, improved understanding of the phenomenon of consumer values, in terms of both the property of
value and the process of valuation. This meaning-based conceptualisation of consumer values provided a
viable alternative to the economics-oriented conceptualisations of consumer value which had dominated
the discipline of marketing. And in combination with a microcultural analysis, it constituted a workable
approach for understanding the links between products and consumers’ motivating structures. In summary,
the concept development increased the descriptive power of the concept of consumer values.
The new conceptualisation of consumer values which resulted from his concept development also
contributed to the marketing sub-discipline in terms of its role as the building-block of theory. Indeed, the
this conceptualisation of consumer values lent support to the constitutive relationship between the distinct
pattern of meanings of a microculture, and the broader historical context of postmodern consumer culture.
Additionally, it afforded a richer understanding of how consumers use the distinct pattern of meanings of a
microculture as a frame of reference in the valuation of products, and conversely, how this valuation, in
4. Conclusion
The purpose of this article was to review the literature on concept development. It began by
establishing the link between concepts and science. It then described and discussed the different
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Concept Development: A Review
approaches to concept development. Finally, it provided an example of concept development from the
In closing, I urge management scientists to defy the dominant, and question the very concepts on
which the discipline is based. Indeed, I challenge them to consider the taken-for-grantedness of many of
the concepts in the management discipline as “a flashing yellow light serving as a warning to look closer
at status quo conceptualisations” (Iacobucci, Grayson, and Ostrom, 1994, p. 53). And likewise, I challenge
them to seek out management literature which has calcified into specific beliefs and methodological
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Concept Development: A Review
Application
Significance
Time
Employment
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Concept Development: A Review
Literature-Based
Qualitative
Approaches to
Concept
Hybrid
Quantitative
Wilsonian
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Concept Development: A Review
1. Definition: a plane, simple, closed figure with three 4. Examples: equilateral triangles of various sizes in
equal sides and three equal angles. various spatial orientations. Non-examples: right,
2. Defining attributes: plane, simple, closed, three equal isosceles, scalene triangles; rectangles; and squares of
sides, and three equal angles. various sizes in various orientations.
3. Irrelevant attributes: size, orientation on page. 5. Taxonomy:
polygon
polygon
isosceles scalene
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Concept Development: A Review
Theoretical Phase
1. Selecting a concept
2. Searching the literature
3. Dealing with meaning and
measurement
4. Choosing a working Fieldwork Phase
definition 1. Setting the stage
2. Negotiating entry
3. Selecting cases
4. Collecting and
analyzing data
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Concept Development: A Review
Approach Wilson (1963, 1969) Klausmeier (1975) Walker and Avant Chinn and Jacobs
(1983) (Chinn and
Kramer) (1983)
Purpose To help teach secondary To prepare oneself for To distinguish between To arrive at a tentative
school students and others teaching concepts to students the defining attributes definition and a set of
to think critically about of a concept and its tentative criteria of the
concepts irrelevant attributes concept
Concept From the question of From instructional materials According to interest According to interest
Selection interest
Procedure 1. Isolate a concept from 1. Define the concept 1. Select a concept 1. Select a concept
the question of interest 2. Identify the defining 2. Determine the 2. Clarify the
2. Apply analysis characteristics of the aims or purposes of purpose of the
techniques: concept and also some of the analysis analysis
• construct model, irrelevant characteristics of 3. Identify all uses of 3. Examine
related, borderline, and the concept the concept definitions
invented cases of the 3. Identify examples and 4. Identify the 4. Construct cases
concept non-examples of the concept characteristics of the 5. Test cases
• explore the social for instruction concept 6. Formulate the
context of the concept 4. Identify the taxonomy of 5. Construct a model characteristics of the
• investigate the which the concept is a part case concept
underlying anxiety of and indicate the 6. Construct related,
the concept• examine supraordinate-coordinate- borderline, invented,
the practical subordinate relationships of and illegitimate cases
significance of the the concept to other 7. Identify the
concept concepts antecedents and
• choose the meaning of 5. Identify some of the consequences of the
the concept principles in which the concept
3. Conduct an internal concept is used 8. Define the
dialogue about the 6. Identify kinds of empirical referents of
concept problems whose solution the concept
4. Revisit the question of will involve the use of the
interest concept
5. Formulate the essay 7. Identify the names of the
6. Write the essay characteristics of the
7. Edit the essay concept
Adapted from: Morse et al., 1996; Van Mechelen & Michalski, 1993
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Concept Development: A Review
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