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    Orange Business: Our Manifesto

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    Sandy Zakaria
    The document provides a manifesto and guidelines for embracing an Orange Business mindset and behaviors. It emphasizes customer success and value creation over internal challenges, fast decisions over perfect decisions, opportunities over problems, and team spirit over individualism.

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    © All Rights Reserved
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    Orange Business: Our Manifesto

    Uploaded by

    Sandy Zakaria
    15 views2 pages
    The document provides a manifesto and guidelines for embracing an Orange Business mindset and behaviors. It emphasizes customer success and value creation over internal challenges, fast decisions over perfect decisions, opportunities over problems, and team spirit over individualism.

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    The document provides a manifesto and guidelines for embracing an Orange Business mindset and behaviors. It emphasizes customer success and value creation over internal challenges, fast decisions over perfect decisions, opportunities over problems, and team spirit over individualism.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    15 views2 pages

    Orange Business: Our Manifesto

    Uploaded by

    Sandy Zakaria
    The document provides a manifesto and guidelines for embracing an Orange Business mindset and behaviors. It emphasizes customer success and value creation over internal challenges, fast decisions over perfect decisions, opportunities over problems, and team spirit over individualism.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    Be Orange

    Business
    Our Manifesto
    A guide to embrace Orange Business
    mindset & behaviors

    Customer success
    & value creation
    over
    internal challenges

    Team spirit
    over
    individualism

    Fast decisions
    over
    perfect decisions

    Opportunities
    over
    problems
    Orange Restricted
    Be Orange Business
    A guide to embrace Orange Business
    mindset & behaviors

    Lead Practice
    Orange Business Orange Business
    Our behaviors Our rituals

    Everyone helps to win business:


    anyone involved in a deal can ask anyone • The customer is always in the room:
    in the company for support. The person asked Focus group, survey, regular
    commits to answer quickly (48h) and will make interactions;
    every effort to help.
    Customer • Set clear objectives
    We focus on value: and key results;
    we measure the impact of everything success and
    that we do on revenue and margin, customer value creation • Reduce the number and length
    and employee satisfaction, societal of meetings to the bare minimum
    over internal
    and environmental impacts. to gain efficiency.
    We always look for simplicity. challenges

    Fail, learn, succeed:


    we give ourselves permission to fail, we react
    quickly if the “decision” was not the right one. • Make collective decisions,
    We share our failures, lessons learned by consent or advice process
    and success stories at the same level. at least on the next baby steps;
    Think big, start small, move fast: • Test & learn
    we make quick decisions by taking controlled Fast decisions with regular iterations;
    risks. We invest only where there is positive over
    market feedback.
    perfect decisions • Prioritize and prune
    When a decision is taken, we implement it projects and products.
    with the appropriate change management
    and support, we don't ignore it.

    Collaboration, trust and accountability


    over hierarchy: • Empower squad
    we empower teams and roles without (autonomous multi-disciplinary teams)
    introducing extra validation steps. to drive transversal mission;
    They decide and deliver, managers provide
    help when needed. • Define clear accountability
    We collaborate with all the stakeholders, Team spirit (Mission, roles and responsibilities,
    we help each other. delegation board);
    over
    We value team spirit: individualism • Manage as coach leaders
    we are all contributing to the overall Orange (Leadership training, coaching
    Business strategy and vision, speaking and co-development).
    and acting with one voice.

    Always be transparent: • Share openly our problems


    we share our problems as soon as they appear
    and focus the conversation
    as opportunities to progress. We fix the
    system together; solutions are in the room. on solutions;

    Continuous improvement everywhere: • Do retrospectives,


    regularly, we inspect and adapt our ways return on experience, learning
    of working, solutions, processes… by taking Opportunities expedition for continuous improvement
    time to look back, learn, observe our evolving over and adapt to change;
    environment and define how to improve
    and innovate.
    problems • Ask for and give feedback.

    Orange Restricted

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