Project Report Format B.Com H VI
Project Report Format B.Com H VI
Project Report Format B.Com H VI
Step 1. Research Area Preference: Students are free to choose their research area e.g., Marketing, HR,
IT/Finance/E-Commerce, Urban development, rural development, women empowerment, socio-economic
issues, etc.
Step 2. Finalization of Field Survey Report Topic*(allotted/finalized in the respective area): Students
are supposed to submit an approved copy the of field survey report duly signed by their respective project
guide to the project coordinator the before due date as mentioned in the notice. (Faculty will allot any Topic
if a student fails to finalize his/her topic in consultation with his/her guide as mentioned in the list.)
Note*: The company/Topic allotted to one student will not be repeated in any case with the other
student; the companies/organizations will be assigned on a FIRST COME FIRST GET Basis.
Text Formatting:
• A project report, truly based on field survey/primary data in 2 sets of Typewritten Hard (Printed)
Copy in A4 size paper and Spiral bound undersigned by the project guides must be submitted by the
student to the project in charge before or on the due date.
• Typing should be done on one side of the paper with character font in size 12, subheading -14, and
main heading- 16 of Times New Roman.
• The layout should provide a margin of 1.50 inches on the left, and 1.00 inches on the top, bottom,
and right.
• Fresh paragraph should commence after five spaces. 1.5 line spacing shall be provided throughout
the report.
• The page numbers should be indicated at the top-middle or bottom-middle of each page.
A Project Report
on
Submitted for partial fulfillment of the requirements for the award of the degree
of
BACHELOR OF COMMERCE (HONORS)
by
STUDENT DECLARATION
Place:
Date:
Sample
2.18.18 Sahney 2016, in their study she extends her previous work with the customer’s perspective and
looks for a way to the generalization of results by using various techniques QFD, path analysis and ISM in
SERVQUAL levels of the gap were identified and determined as well. The study finds that the multiple
inner and external higher education consumers were massively dissatisfied. After the inquiry, the Indian
context suggested an embedded TQM model in higher education from the customer's view. The problem of
quality in management education has still been said to be a debatable problem.
2. 18.19 Bateson 1985, in his research paper titled ‘self-service consumer: An exploratory study’ made an
empirical study to test the self-service option in the service sector with the traditional service model. For
qualitative research, he formed three mini-groups of 3 respondents each. Characteristics of respondents
were tested in three different ways of receiving the same service and then generalize the situation-specific
behavior. The dimensions of the research were time, control, effort, reliance, effectiveness, human contact,
and challenge. After identifying these dimensions, the researcher developed six scenarios for further
research, these were at a service station, at a bank, at a fast-food restaurant, at an airport, at a hotel, and a
travel agent. Using a stratified sampling design, the researcher collected responses from 1500 customers. It
was found that the emergence of self-service options is essential to long-term productivity. It also needs
good marketing, operations, and understanding of the servuction system. It was found that the non-
participatory group finds no difference among different ways of receiving services, whereas the groups have
a change in behavior while receiving the same services in different ways. The findings of the present
research study may act as input for the management institutions in India strategies based on
demographics, product policy, and service delivery aspects of service quality variables.
Chapter III -Research Methodology
RESEARCH OBJECTIVES AND HYPOTHESES
Research Design
Sample Size
Universe
Sampling Unit
Sampling Methods
OF RESEARCH CONSTRUCTS
Pilot Study
Questionnaire Design
Main Survey
Response Rate
Sampling Duration
Statistical Design
Major Inputs
CHAPTER IV DATA ANALYSIS & INTERPRETATION
Chapter V - Research Findings
CHAPTER V CONCLUSION, DISCUSSION & SUGGESTIONS
CHAPTER VI Research Scope/ Limitations
CHAPTERVII
BIBLIOGRAPHY, APPENDIXES
& REFERENCES