Lenovo Tab M10 (3rd Gen)

User Guide
TB328FU
TB328XU

All information labeled with * in this guide refers only to the WLAN+LTE model
(TB328XU).
 Basics
Before using this information and the product it supports, be sure to read the following:
Safety, Warranty & Quick Start Guide
Regulatory Notice
"Important safety and handling information" in "Appendix".
The Safety, Warranty & Quick Start Guide and the Regulatory Notice are available on the
website at http://support.lenovo.com.
Note: All pictures and illustrations in this document are for your reference only and may
differ from the final product.

Technical specifications
Model TB328FU TB328XU
Octa Core, 2xA75 1.8GHz + 6xA55 Octa Core, 2xA75 1.8GHz + 6xA55
CPU
1.8GHz 1.8GHz
Battery 5100mAh 5100mAh
Bluetooth 5.0; Bluetooth 5.0;
WLAN 802.11 a/b/g/n/ac; WLAN 802.11 a/b/g/n/ac;
Wireless
GPS/GLONASS GPS/A-GPS/GLONASS
communication
FDD-LTE/TDD-LTE/WCDMA/GSM

Note: TB328XU supports LTE Bands 1,2,3,4,5,7,8,19,20,28,38,40,41, but in some countries

LTE is not supported. To know if your device works with LTE networks in your country,
contact your carrier.

Home screen
The home screen is the starting point for using your device. For your convenience, the home
screen is already set up with some useful apps and widgets.
 Note: Your device's features and the home screen may be different depending on
your location, language, carrier, and device model.

You can customize your home screen at any time.

Home screen
On the default home screen, there is a Google Search bar and some useful apps.
Entertainment Space
On the default home screen, tap or slide to the right to open the entertainment space.
Add a widget to a home screen
Press and hold anywhere on the home screen except the icons. Tap , press and hold the
widget you want to add, then drag it to where you want to place it, and release.
Change the wallpaper
Press and hold anywhere on the home screen except the icons, tap Wallpapers , and then
choose your preferred wallpaper.
Go to Settings > Display > Wallpaper and choose your preferred wallpaper.
Move an app to another screen
Press and hold an app that you want to move, drag it to where you want to place it, then
release.
Uninstall an app
1. Press and hold the app that you want to uninstall.
2. Drag to , and then release and tap OK .
Note: Some of the system apps cannot be uninstalled.
Find apps
Swipe up from the bottom of your screen to the top.
View recent apps
Swipe up from the bottom of your screen, stop and hold in the middle of screen for 1 second.
Then you can do the following:
Swipe left or right to switch to the app you want to open.
Swipe an app window up to close it.
Tap Clear all to stop all the running apps.

Notifications and Quick Settings

The Notifications panel informs you of new messages, USB connection, and activities in
 progress such as file downloading. The Quick Settings panel allows you to access frequently-
used settings such as the WLAN switch.

You can do any of the following:

To see notifications, swipe down from the top of the screen.
To close the Notifications panel, swipe up from the bottom of the screen.
To dismiss a notification, swipe left or right across the notification.
To dismiss all notifications, tap Clear all at the bottom of the Notifications panel.
To open the Quick Settings panel, swipe down from the top of the screen twice.
To close the Quick Settings panel, swipe up from the bottom of the screen.

Force shutdown/reboot
Press and hold the Power button and the volume down button for about 12 seconds until the
device turns off .
 Split screen mode
Using split screen mode
Open the list of recently used applications, press and hold the icon above the screen, and then
tap Split screen .
Note: Not all applications support split screen mode.

Split screen settings

In split screen mode you can do the following:

Adjust the split screen size

Slide the " " in the middle of the two screens to adjust the split screen size.
Replace the second app
Swipe up from the bottom to choose another app.

Exiting split screen mode

You can exit split screen mode by:

Choosing an app that doesn't support split screen mode.

Or sliding the " " to the edge of the screen.

 Multi-User
Multi-User Preferences
There are three user types:
Owner: An owner has full control over all user permissions and manages all user accounts.
Guest: There is only one Guest account. A Guest has restricted access to the device.
New User: There can be multiple user accounts, including accounts for standard users.

Creating new user accounts

Swipe down from the top of the screen.
Tap > ADD USER to create a standard user account.
Tap > ADD GUEST to create a guest account.

Or create new user in settings.

Tap Settings > System > Multiple users > Add guest to create a guest account.
Tap Settings > System > Multiple users > Add user or profile > User to create a standard
user account.

Switching between user accounts

On the home screen, swipe down from the top of the screen, and then tap the users icon to
switch between different user accounts.
On the lock screen interface, select the user icon you want to switch to the other account.
Tap Settings > System > Multiple users , tap the user icon you want to switch to the other
account.

Deleting a user account

Swipe down from the top of the screen. Tap > More settings , select the account you
would like to delete , then tap Delete user / Remove guest to delete accounts.
Tap Settings > System > Multiple users , and tap the account you would like to delete, then
tap Delete user > DELETE .
 Camera Go
To open the Camera app, go to Camera Go .

Taking photos and videos

You can take photos and record videos with your device's built-in camera.
Tap Portrait to enable portrait shooting mode.
Tap Photo to enable normal shooting mode.
Tap Video to enable recording mode.
Tap Translate to enable translating mode.
Tap to switch between the front and the rear camera.
Tap to enable face beauty mode.
Tap to configure the other camera settings.

Taking screenshots
Press and hold the Power and the Volume down buttons at the same time to take a screenshot.

Viewing pictures and videos

Photos and videos are stored in your device's internal storage. You can view your photos and
videos by using the following methods:
Tap the thumbnail when using the Camera Go app.
Go to Photos .
Go to Files .

The screenshots are stored in your device's internal storage. You can view your screenshots by
using the following methods:
Go to Photos .
Go to Files .
 Network
You need to set up a wireless network before connecting to the Internet.
Set up a WLAN network.
*Set up a mobile network.
Set up a VPN network.
You can also share your mobile network with others.
*Set up a hotspot.

Setting up a WLAN network

Go to Settings > Network & Internet > Wi-Fi . Turn on the Wi-Fi switch and tap a Wi-Fi hotspot
in the list to connect to the Internet. When you are connecting to a secure hotspot, you need to
enter your login name and password to connect.

*Setting up a mobile network

Go to Settings > Network & Internet > Mobile network .
Note: You need a valid SIM card with a data service. If you don't have a SIM card, contact
your carrier.

Setting up a VPN network

VPNs are used within organizations to allow you to communicate private information securely
over a non-private network. You may need to configure a VPN, for example, to access your
work email. Ask the network's administrator for the settings necessary to configure a VPN for
your network.
1. Go to Settings > Network & Internet > VPN .
2. Tap to edit the VPN profile, including the server name, type, and server address, and
then tap SAVE .
3. Tap the VPN server name, enter the username and password, and then tap CONNECT to
connect to the VPN network.
4. Tap to edit or delete the VPN.

*Setting up a hotspot
You can use personal hotspot to share an Internet connection with a computer or other device.
Go to Settings > Network & Internet > Hotspot and Tethering and do the following:
Tap Wi-Fi hotspot to configure the hotspot.
You can also use Bluetooth tethering or USB tethering .
Note: Tell your friends the Network name and password, and then they can connect to
your mobile network.
 Internet
You can browse the web if your device is connected to a wireless network or a cellular network.
To open the browser app, go to Chrome .

Visiting websites
You can use the Chrome app to visit websites.
Type a web address
You don't need to type the full web address of an "http://" website to access it.
To visit "http://www.lenovo.com", simply type "www.lenovo.com" into the address bar and tap
.
Search for keywords
You can also type keywords into the address bar to search for webpages.
You can set a search engine in > Settings > Search engine .
Add a new webpage
Tap > New tab to add a new webpage tab.
Tap > New incognito tab to visit a website without leaving any traces of your visit.
Close a webpage
Tap to close a webpage tab.
Refresh a webpage
Tap to refresh a webpage.
Tap to return to the previous webpage.
Tap to go forward to a recent webpage.

Saving webpages
You can save images and webpages in your device's internal storage.
Save images
 Press and hold the image, then tap Download image .
Bookmark webpages
Tap to add a webpage to Bookmarks .
Tap > Bookmarks to view bookmarks.

Setting accessibility preferences

Tap > Settings > Accessibility to set the text scaling and the webpage zoom.
 Gmail
You can send and receive emails if your device is connected to a wireless network.
To access the Gmail app, go to Gmail .

Setting up a Gmail account

You can sign into Gmail if you have a Gmail account. If not, you will need to create a Gmail
account. You can also sign in with email accounts provided by other companies.

Using Gmail
After setting up your gmail account, you can use the Gmail app to send and receive emails.
 Maps
You need to select the following settings before you can use Maps .
Go to Settings > location > App access to location and enable location access for Google
apps.

Finding a location
Type the address that you want to find, then press Search here .

You can also tap to speak the address you want to search for.

Current location
Tap to see your current location.
Then tap Explore to check what is nearby.

Planning a route
Tap and type in " Choose start location " and " Choose destination ", or just choose the
starting point as " Your location ".
Choose the travel mode: by car, by bus,by bicycle or on foot.
 Sync
You can transfer data between your device and computer such as music, pictures, videos,
documents, Android application package (APK) files, and so on.

Connecting your device to your computer

Connect your device and computer using a USB cable.
Slide down from the top of the screen. You will see " Charging this device via USB " in the
notifications bar.
Tap Charging this device via USB to view other options.

Selecting the computer connection mode

You can select one of the following options:
File Transfer : Select this mode if you want to transfer media files such as photos, videos,
and ringtones between your tablet and computer.
USB tethering : Select this mode if you want to share the network with your computer.
MIDI : Select this mode if you want MIDI-enabled apps on your device to work with MIDI
software on the computer.
PTP : Select this mode if you only want to transfer only photos and videos between your
tablet and computer.
No data transfer : Select this mode if you want to charge your phone only.
 Settings
Setting the language
1. Go to Settings > System > Languages and input > Languages > Add a language .
2. Select the language that you want to add.
3. Press and hold to drag the added language to the first line.

Setting screen lock

Go to Settings > Security > Screen lock , and select screen lock mode.

Setting sound
Go to Settings > Sound . Here you can set the ringtone, default notification sound, default
alarm sound, and so on. You can also set the ringing volume.

Setting face recognition

Go to Settings > Security > Face-recognition , follow the on-screen instructions to set up your
device.

Battery protection/maintenance mode

Battery protection mode prevents charging for extended periods, which exposes the battery to
high temperatures and high voltage that may cause it to age faster. Once turned on, charging is
paused when the battery level reaches 60%.
Go to Settings > Battery > Battery Enhancement to turn on the Battery protection mode and
Battery Maintenance Mode.

Eye Protection and Safety Information

Eye protection

Eye protection Mode is enabled, the screen will have an amber tint, which reduces blue light.
This allows you to read or view the screen more comfortably in dimly lit environments.
Go to Settings > Display > Eye protection mode , and tap TURN ON NOW to turn it on/off.
Color Temperature adjustment: Enter Eye Protection Mode and slide the Color Temperature
slider to adjust as needed.

Safety Information

Please use the device in a well-lit area, and when using the device, keep it at a suitable
distance from your eyes. To avoid eyestrain, take a break from looking at the screen after a
period of time.

Factory reset
Factory reset will erase all data from your tablet's internal storage. Please back up important
data on the device before resetting your tablet. Go to Settings > System > Reset options >
Delete all data (factory reset) , then tap Erase all data to reset to the manufacturer's default
settings.
 Appendix
Important safety and handling information
To avoid personal injury, property damage, or accidental damage to the product, read all of the
information in this section before using the product. For additional tips to help you operate your
device safely, go to http://www.lenovo.com/safety.

Handle your device with care

Do not drop, bend, or puncture your device; do not insert foreign objects into or place heavy
objects on your device. Sensitive components inside might become damaged.
Your device screen is made of glass. The glass might break if the device is dropped on a hard
surface, is subjected to a high impact, or is crushed by a heavy object. If the glass chips or
cracks, do not touch the broken glass or attempt to remove it from the device. Stop using the
device immediately and contact Lenovo technical support for repair, replacement, or disposal
information.
When using your device, keep it away from hot or high-voltage environments, such as electrical
appliances, electrical heating equipment, or electrical cooking equipment. Use your device only
in the temperature range of 0°C (32°F) to 40°C (104°F) (storage -20°C (-4°F) to 60 °C (140°F))
to avoid damage.
Don't expose your device to water, rain, extreme humidity, sweat or other liquids.

Do not disassemble or modify your device

Your device is a sealed unit. There are no end-user serviceable parts inside. All internal repairs
must be done by a Lenovo-authorized repair facility or a Lenovo-authorized technician.
Attempting to open or modify your device will void the warranty.

Built-in rechargeable battery notice

Do not attempt to replace the internal rechargeable lithium ion battery. There is risk of
explosion if the battery is replaced with an incorrect type. Contact Lenovo Support for
replacement.

Plastic bag notice

DANGER:
Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid
danger of suffocation.

Adapter information

Prevent your device and AC adapter from getting wet.

Do not immerse your device in water or leave your device in a location where it can come
into contact with water or other liquids.
Use approved charging methods only.
Note: Please only use standard Lenovo power adapters. The use of third-party power
adapters will affect the charging speed, resulting in abnormal charging and potential damage
 to the equipment.
Connect a standard power adapter to a suitable power outlet.
Use a standard data cable to connect the device to a PC or a device that complies with
USB 2.0 or higher.

Charging devices might become warm during normal use. Ensure that you have adequate
ventilation around the charging device. Unplug the charging device if any of the following
occurs:
The charging device has been exposed to rain, liquid, or excessive moisture.
The charging device shows signs of physical damage.
You want to clean the charging device.
Warning:
Lenovo is not responsible for the performance or safety of products not manufactured or
approved by Lenovo. Use only approved Lenovo ac adapters and batteries.

EU ErP (EcoDesign) Directive (2009/125/EC) - external power adapters (Regulation (EU)

2019/1782)
Ecodesign for Energy-Relater Products Regulations 2010 - UK SI 2010 No. 2617 (Ext PSU), SI
2020 No. 485 (Ntwk Standby), SI 2014 No. 1290 as amended

Lenovo products are compliance with the EU EcoDesign (ErP) Directive & UK EcoDesign for
Energy-related Products Regulations. Refer to the following for details:
For EU, refer to the system declaration https://www.lenovo.com/us/en/compliance/eu-doc , and
for UK refer to the system declaration https://www.lenovo.com/us/en/compliance/uk-doc

Caution about high volume usage

Warning：exposure to loud noise from any source for extended periods of time may affect your
hearing. The louder the sound, the less time is required before your hearing could be affected.
To protect your hearing:
Limit the amount of time you use headsets or headphones at high volume.
Avoid turning up the volume to block out noisy surroundings.
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your
ears, ringing in your ears or muffled speech, you should stop listening to the device through
your headset or headphones and have your hearing checked.

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Take care when using your device in a motor vehicle or on a bicycle

Always prioritize your safety and the safety of others. Follow the law. Local laws and
regulations might govern how you can use mobile electronic devices, such as your device, while
you drive a motor vehicle or ride a bicycle.

Dispose according to local laws and regulations

When your device reaches the end of its useful life, do not crush, incinerate, immerse in water,
or dispose of your device in any manner contrary to local laws and regulations. Some internal
parts contain substances that can explode, leak, or have an adverse environmental effects if
disposed of incorrectly.
See “Recycling and environmental information” for additional information.

Keep your device and accessories away from small children

 Your device contains small parts that can be a choking hazard to small children. Additionally,
the glass screen can break or crack if dropped on or thrown against a hard surface.

Protect your data and software

Do not delete unknown files or change the name of files or directories that were not created by
you; otherwise, your device software might fail to work.
Be aware that accessing network resources can leave your device vulnerable to computer
viruses, hackers, spyware, and other malicious activities that might damage your device,
software, or data. It is your responsibility to ensure that you have adequate protection in the
form of firewalls, antivirus software, and anti-spyware software and keep such software up to
date.
Keep electrical appliances away from your device. These include electric fans, radios, high-
powered speakers, air-conditioners, and microwave ovens. The strong magnetic fields
generated by electrical appliances can damage the screen and the data on the device.

Be aware of heat generated by your device

When your device is turned on or the battery is charging, some parts might become hot. The
temperature that they reach depends on the amount of system activity and the battery charge
level. Extended contact with your body, even through clothing, could cause discomfort or even a
skin burn. Avoid keeping your hands, your lap, or any other part of your body in contact with a
hot section of the device for any extended time.

Electronic emission notices

FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult an authorized dealer or service representative for help.
Lenovo is not responsible for any radio or television interference caused by unauthorized
changes or modifications to this equipment. Unauthorized changes or modifications could void
the user ’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Responsible Party:
Lenovo (United States) Incorporated
1009 Think Place - Building One
Morrisville, NC 27560
Telephone: 1-919-294-5900
ISED Caution
This device complies with Innovation, Science and Economic Development Canada license-
exempt RSS standard(s). Operation is subject to the following two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.

Japanese VCCI Class B statement

この装置は、クラスB情報技術装置です。この装置は、家庭環境で使用することを目的としています
が、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことが
あります。取扱説明書に従って正しい取り扱いをして下さい。VCCI-B

Japan compliance statement for products that connect to power mains rated at
less than or equal to 20A per phase
日本の定格電流が 20A/相 以下の機器に対する高調波電流規制
高調波電流規格 JIS C 61000-3-2 適合品

Environmental, recycling, and disposal information

General recycling statement
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle
their equipment when it is no longer needed. Lenovo offers a variety of programs and services
to assist equipment owners in recycling their IT products. For information on recycling Lenovo
products, go to http://www.lenovo.com/recycling.

Important battery and WEEE information

Take back and recycling information for WEEE and batteries/accumulators in the European
Union and the United Kingdom

The crossed-out wheeled bin marking applies only to countries with WEEE and batteries waste
regulations within the European Union (EU), and United Kingdom (UK).
Appliances and batteries/accumulators are labeled in accordance with local regulations
concerning waste electrical and electronic equipment (WEEE) and waste batteries and waste
accumulators. These regulations determine the framework for the return and recycling of used
appliances and used batteries/accumulators as applicable within each geography. This label is
applied to various products to indicate that the product is not to be thrown away, but rather put
in the established collection systems for reclaiming these end of life products.
The label on the battery may also include a chemical symbol for the metal concerned in the
battery (Pb for lead, Hg for mercury, and Cd for cadmium).
Users of electrical and electronic equipment (EEE) and users of batteries/accumulators with the
crossed-out wheeled bin marking must not dispose of end of life products as unsorted municipal
waste, but use the collection framework available to them for the return, recycle, and recovery
of WEEE and waste batteries/accumulators and to minimize any potential effects of EEE and
batteries on the environment and human health due to the presence of hazardous substances.
Lenovo electrical and electronic equipment (EEE) may contain parts and components, which at
 end-of-life might qualify as hazardous waste.
EEE and waste electrical and electronic equipment (WEEE) can be delivered free of charge to
the place of sale or any distributor that sells electrical and electronic equipment of the same
nature and function as the used EEE or WEEE.
Before placing electrical and electronic equipment (EEE) in the waste collection stream or in
waste collection facilities, the end user of equipment containing batteries and/or accumulators
must remove those batteries and accumulators for separate collection.
Dispose of lithium batteries and battery packs from Lenovo products:
A coin-cell type lithium battery might be installed inside your Lenovo product. You can find
details about the battery in the product documentation. If the battery needs to be replaced,
contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium
battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator,
and follow their instructions.
Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery
pack. You can find details on the battery pack in the product documentation. If you need to
dispose of a battery pack, insulate it with vinyl tape, contact Lenovo sales, service, or your
place of purchase, or a waste-disposal operator, and follow their instructions. You also can refer
to the instructions provided in the user guide for your product.
For proper collection and treatment, go to:
https://www.lenovo.com/environment
For additional WEEE information, go to:
https://www.lenovo.com/recycling

Battery recycling information for Brazil

Declarações de Reciclagem no Brasil
Descarte de um Produto Lenovo Fora de Uso Equipamentos elétricos e eletrônicos não devem
ser descartados em lixo comum, mas enviados à pontos de coleta, autorizados pelo fabricante
do produto para que sejam encaminhados e processados por empresas especializadas no
manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de acordo
com a legislação local. A Lenovo possui um canal específico para auxiliá-lo no descarte desses
produtos. Caso você possua um produto Lenovo em situação de descarte, ligue para o nosso
SAC ou encaminhe um e-mail para: [email protected], informando o modelo, número de
série e cidade, a fim de enviarmos as instruções para o correto descarte do seu produto
Lenovo.

Recycling information for Japan

Recycling and disposal information for Japan is available at http://www.lenovo.com/recycling
/japan.

Recycling information for India

Recycling and disposal information for India is available at http://www.lenovo.com
/social_responsibility/us/en/sustainability/ptb_india.html.

Battery recycling marks

The battery recycling information of Taiwan
 Battery recycling information for the United States and Canada

ENERGY STAR model information

ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S.
Department of Energy aimed at saving money and protecting the environment through energy
efficient products and practices.
Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation.
You might find an ENERGY STAR mark affixed on the computer or displayed on the power
settings interface. Lenovo tablets of the following model name, if carry an ENERGY STAR mark,
have been designed and tested to conform to the ENERGY STAR program requirements for
tablets.
TB328FU
By using ENERGY STAR qualified products and taking advantage of the power-management
features of the tablet, you can help reduce the consumption of electricity. Reduced electrical
consumption can contribute to potential financial savings, a cleaner environment, and the
reduction of greenhouse gas emissions.
For more information about ENERGY STAR, go to http://www.energystar.gov.
Lenovo encourages you to make efficient use of energy an integral part of your day-to-day
operations. To help in this endeavor, Lenovo has preset the following power-management
features to take effect when the computer has been inactive for a specified length of time:
Power plan: Default
Turn off the display: After 30 seconds.
Press the power button to turn on the display.
The Wake on LAN function：NA

Export classification notice

This product is subject to the United States Export Administration Regulations (EAR) and has
an Export Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to
any of the embargoed countries in the EAR E1 country list.

Troubleshooting
Insufficient memory prompt appears during app installation
Please free up some memory and try to install again.

The touch screen does not work or is not sensitive

Please press and hold the Power button and the volume down button until the device turns off.
Then switch it on again in normal way.

Device does not power on or system crashes

 Please charge the battery for half an hour and then press and hold the Power button and the
volume down button until the device turns off. Then switch it on again in normal way.

The device cannot access the internet via a wireless network

Restart the wireless router or go to Settings and restart WLAN.

The device cannot wake up from sleep mode

Please press and hold the Power button and the volume down button until the device turns off.
Then switch it on again in normal way.