Re SORSIS
Re SORSIS
Re SORSIS
June 2022
iii
TABLE OF CONTENTS
CHAPTER 1 .......................................................................................................... 1
INTRODUCTION................................................................................................. 1
CHAPTER 2 ........................................................................................................ 19
2.4 Synthesis................................................................................................. 36
CHAPTER 3 ........................................................................................................ 42
METHODOLOGY ............................................................................................. 42
REFERENCES .................................................................................................... 79
vi
List of Tables
List of Figures
CHAPTER 1
INTRODUCTION
From the past into the future. The researchers observed, the trend is fast
make life easier, like connecting the daily activities and tasks to the world of
In relation to this, most individuals are used to the online transactions where
individuals can take benefits like buying and selling items from the comfort of their
house. Hence, Ecommerce platforms are a big trend nowadays especially that most
of the people in the Philippines and other countries are fond of purchasing products
from the online stores, where it gives more time to choose and is very convenient.
Ecommerce platforms is a software application that can be used by the seller and
the customer. It is an online transaction where both vendor and the purchaser can
be able to trade using the online stores application or online shopping sites. The
purchaser can manage orders, items and can simply add the selected items to cart
and can check the items out. Therefore, this kind of system is really a big help in
2
“Decent Work Economic Growth". According to (Rai, 2019) SD8 calls for
brimming, and productive employment and fair and adequate work for all.
In fact, the researcher saw that connecting small groups of vendors and
business owners to a consumer in just a click away from each other is really a big
help, and make the client (Department of Trade and Industry) feel that there is way
and opportunities to reach out customers and to help promote and expand the
products and services of entrepreneurs (public and private) sectors and business
Industry (DTI) as the client. Based on the interviewee, the Department of Trade and
consumers by the way of programs that are being offered. Its mission given by the
giving power to consumers and knowledge together with its programs. In fact,
Department of trade and industry (DTI) has a lot of opportunities that is being
offered to their clients in the way of services which refers to the following
programs:
3
Small and Medium-size enterprises (SMEs) to sell the products out of the
country.
• SME Development Program - this program helps all the small and micro
entrepreneurs which invest 3 million pesos below and 3 million and one
trade and Industry (DTI) like the areas of Business name registration System
affected individuals to rise and recover from any calamities like the man-
Department of Trade and Industry (DTI) gives a livelihood kit worth 10,000
pesos, and to small Barangays that are affected by the pandemic there is
million and 1 peso to 100 million and the Large enterprises have 100 million and
up assets. Furthermore, with the help of these different programs the Department
of Trade and Industry (DTI) helps their clients. This program involves mentoring
and teaching our entrepreneurs and allowing the entrepreneurs to borrow money
from the Department of trade and Industry (DTI) without any interest but there is a
service charge, but it has a legitimacy in borrowing money from the Department of
Trade and Industry (DTI). The Department of Trade and Industry (DTI) will only
and Industry (DTI). Then also, clients are given opportunities to join seminars and
trainings. So far, the Department of trade and Industry (DTI) is a helpful one to
those entrepreneurs and those who want a Startup business. Actually, Department
of Trade and Industry (DTI) is currently on a helping stage where their goal is to
help and give opportunities to those who are business registered to have some
preoccupied work. Then, as the researcher observed, their office is quite crowded
and some of their equipment and chairs are damaged. The office space is a little bit
small and dim because of the lack of windows in the area. In addition, the DTI is
proprietorship business with the DTI to provide it with a legal identity and gain the
5
Equipment for their clients is computerized and fast moving. DTI has enough staff
However, the researcher wants to contribute and put some actions into
innovations. The researchers are on a stage of proposing a system that will suit the
client which is the Department of Trade and Industry (DTI). The researchers are
proposing a system which is the Product and Services Online Shoppe (PSOS). This
system is an Ecommerce platform that allows the users and the client to join forces
to help reach their goals as well as the consumers. This system is an application, a
mobile application and a website that will allow the users to register and post their
products or services with their full information attached to the application and with
undergo or register to Department of Trade and Industry (DTI) before they will be
allowed to post the products or services, and the both users and consumers can also
go and download the app and can select a product and services that they desire.
Actually, this system is not only for a product but for services as well, where users
(customers) can search for the services and connect to the users (seller) to discuss
the product check outs. Then, the client which is the Department of Trade and
Industry (DTI) will handle the registration of every business and introduce the
fact, the client, users and consumers will benefit from the said system where it will
suit on Sustainable Development Goal 8 to help promote job opportunities and help
economic growth. In addition, the researchers develop an all-in system where the
researcher combine both products and services in one application where you don't
need to search it in separate app or stores, at the same time the services are already
there were it can't be hassle asking variety of person's or to find for recommendation
about services that customers are looking for since online inquiries is existing.
Hence, the researchers are trying to help individuals to stand, even if it's pandemic
and help the Department of Trade and Industry (DTI) to reach out the entrepreneurs
and business owners (private and public) sectors since we are facing the new
normal.
During the conduct of visit by the researchers, it has been found out that the
Department of trade of industry (DTI) have been affected by the pandemic and is
having a hard time coping up with the new normal. Thus, this study aims to develop
a system in order to provide Department of Trade and Industry (DTI) a feasible way
of reaching out their clients and provide features that ensures the delivery of the
services of Department of Trade and Industry (DTI) to their client and cross
matching the proposed solutions with the commercially available solutions and
In order to attain this goal, the following specific objectives are deemed to
be achieve:
In this figure, the study was founded from the theoretical support of theory
straight. One of the main reasons for the discrepancy of hardware and software
development is not. The goal of the present work is the analysis of, not only
9
software historic development, but also the current theoretical approaches for
software development. The results achieved will be used for proposing new
research lines that might help this discipline to advance in the scientific field. It
should be then possible to establish the foundations that might enable software
Prahiawan et al., (2021) the theoretical implications of the three variables tested are
intention and E-word of mouth has no effect on repurchase intention. Only two
variables that affect repurchase intention in online shops are E-Trust and E-word of
mouth. From the results of this study, it can be said that it strengthens the theory
which states that each of these two factors affects repurchase intention. Therefore,
because e-satisfaction does not affect repurchase intention, it can be said that e-
satisfaction does not strengthen the theory which states that e-satisfaction affects
repurchase intention. Moreover, this shows that the higher the e-trust recognized
by online shop e-commerce consumers, the more customers will repurchase online.
However, e-trust variables are the important features to focus where it affects the
In e-commerce, there are roles that need attention to determine the intention
of consumers to buy again on your items. In this theory, it was stated that there are
your e-commerce online shop by consumers is a big factor that will affect your e-
business. That is why, our study fits on this theory where our study focused on the
(ReSORSIS) also intends to look at the same features that this study is aiming for
too. The goals of our study were to recognize the customer’s intention to buy again
from the seller through the use of our e-commerce online shop which is the
private and government sectors, small and big enterprises to gain profit and
benefits. To assure that there is always an opportunity despite of this pandemic, and
we're encouraging them to bring their creativity, skills and hard work to the latest
the use of the internet and technologies are continuously increasing. Internet and
market and take part in the world's economy with the help of Internet technologies
businesses is to develop means by which they can perform better than their
companies, sectors and countries with regard to analogical units. It means entity’s
ability to sustain and strengthen its position in the market through improvement of
Focuses on the company’s internal resources and capabilities with the reference to
view is to identify what resources and capabilities and their combinations are really
Industry focused approach is based on the idea that competitiveness of the company
in the market depends on the structure of the surrounding environment and on the
for competitive advantage, namely, the resource-based view and the transaction
business is really a big deal. Though, most business owners and organizations adopt
the electronic business to compete with others. So, in this case e-business is the new
way of selling and buying products and services. In relation to this, the study that
we conducted together with my team members is relevant to the said theory, where
our study tackles E-business and online marketplace. Our research focused on the
to widen their perspective about e-business and the competition that exists on online
13
marketplace. Since we're studying about the online business and proposing an
online marketplace which is the Recourse on Supplies and Online Retailing Support
part of a business that is why we encouraged small and big enterprises to adopt the
new way of selling for them to compete with other businesses. Since E-business is
In recent years, many businesses (private and public) sectors have begun to
develop their websites, online banner advertisements, social media programs, and
efforts. They are carrying out these activities by the theories of digital advertising.
As stated by Sturn (2017) private and public sectors are often considered in a split
way. However, it is important to note that the private and public sectors of modern
private–public dichotomy is not yet developed, key issues and concepts relevant for
this dichotomy are discussed. They are indispensable for LIST1 distinguishing the
modern public sector from other forms of non-market governance and LIST 2
the evolution of a distinctively modern public sector as two sides of the same coin.
and ‘democratic’ procedures) and the distinction between public and private goods
and frequent releases. The term Agile is most commonly associated with software
Development Method (ASDM), in its present form, is guided by the agile manifesto
development around the world, neither its theoretical contribution nor its theoretical
base has yet been articulated. In response to calls in literature, in this study we
propose and articulate a theory of ASDM to describe and explain its effects. The
theory is based on a synthesis of the key concepts underlying agile principles and
formulation process and elaborates its key propositions. The limitations of the
People lived with technologies, the high technologies, this is the reality
nowadays even if young ages are into the world of internet especially online
shopping shows up and is a very big trend to young and adults, men and women.
15
Information Technology where this will help to create a business, like ecommerce
to grow and it collects data and supply storage and builds systematic
communications to both client and users. It also generates outputs. Then, this will
help capstone project in terms of using those features to build the system which is
Department of Trade and Industry (DTI) will have the benefits of this study where
asset size (less land) of up to PhP100 million; and (2) an employment size
monetary aspects of a business. Any entity that produces and sells goods
people.
• Entrepreneurs are the person who undertakes the risk of starting a new
This study focused on the online platforms like the Ecommerce platforms
where it allows the client to engage with the system and also let the users and the
consumers to use and be involved with the system. This kind of system is a web
application and a mobile application that will let the users and consumers download
this application and login to it. Only the client, users like the entrepreneurs and the
consumers are allowed to use this application. This application is limited to online
transactions like buying and selling products and services, other than that it can't be
used for other matters. The user can search for an item, view items, add to shopping
cart, view shopping cart, edit shopping cart, confirm order, have payment and
receive order. However, in order for us to make our capstone project, the researcher
17
needs to use visual studio, VS code, flutter, dart, Java, html, cloud server and xampp
then in making our prototype the researcher must use Adobe XD. Recourse on
The group of words that follows are being identified as what they are
referred to:
a source-code editor
programming language designed for client development, such as for the web and
mobile apps.
applications that produce software for multiple platforms, and it is also used to
Html - Hypertext Markup Language is a set of rules and tags that is used in
developing.
Xampp - it is a cross-platform part that helps the developer to create and test their
Adobe XD - it is a prototyping tool and used to design websites, mobile apps and
more.
MySQL- Creates a database for storing and manipulating data, defining the
CHAPTER 2
studies and research to precisely explain the contents and insights of the
researchers. This chapter also discussed the differences, importance and things that
Great strides have been made towards equality. At this step of changing society and
and private sectors have a big role in advancement of jobs and economic growth.
Hence, patronizing own products and the services of individuals will help to sustain
the economic growth. Creativity and skills give an impact to help economically.
eager need of individuals, consequently, our economy will grow. The trend is fast
moving, and we need to go with the flow of fast changing society. Technology is
progressively increasing. In fact, online transactions are the new normal nowadays,
like E-commerce and online stores which also bring the highest ratings in the world
support. Over all, we're dealing with techniques of selling and buying a variety of
products and we're about to lessen these difficulties of physical shopping and adopt
for online business activities for products and services. Since, we’re all striving for
change and progressive economy that is why people’s mindset is to look for an
innovative one, something new and better that will make an individual's life easy
and precipitate customer loyalty. Hence, online application manifests to be the key
that goes after the trend. As mentioned by Pradana & Novitasari (2017) this study
and recognized quality using gap analysis. This research is quantitative descriptive
research exploring dimensions from the Unified Theory of Acceptance and Use of
social influence, and facilitating conditions. Moreover, there are 100 Indonesian
mobile applications still need development since our results imply the largest value
Marketplace
government and private sectors to involve themselves and their company into the
latest technology and adopt it. As explained by Kasemsap (2018) the utilization of
e-business and e-commerce needed for modern organizations that seek to serve
commerce and also the emerging trends of e-commerce are still ongoing and it gives
22
advancement to most users and consumers to make a better and convenient way of
transactions.
commerce Model
purchasing an item where the buyer can interact with the seller in the easiest way.
Though, going to a market and walking into the stores is not the latest way of
shopping over a period of time. In accordance with Tian et al., (2018) online
retailers have acted as product resellers. Along with the trend nowadays, most
this new format will alleviate the double-marginalization effect and the
intermediary and suppliers will both take benefits through a revenue sharing
the possibilities. In addition to this study, online marketplace has a big impact on
benefit with the online marketplace but some are not, it’s between hitting and
enticing customers to buy on your products. Though not all entrepreneurs are into
online marketplace but some are trying to go with the flow of trend and the latest
23
way of earning money. As determined by Tian et al., (2018) they also find that the
the selection of an optimal mode for the intermediary. More specifically, when
order-fulfillment costs are large and when the supplier product offerings are similar
(i.e., competition intensity is high), the pure reseller mode is the preferred choice;
when order-fulfillment costs are small and the supplier product offerings are highly
differentiated (i.e., low competition intensity), the pure marketplace mode is the
preferred choice. Finally, the hybrid mode is preferred when order-fulfillment costs
are moderate and suppliers’ products are somewhat similar (i.e., competition
intensity is moderate). The instinct behind these results hinges on the trade-off
between transfer of pricing rights and the responsibility for order fulfillment. In
addition, based on the study of Tian et al., (2018) there is high competency between
the entrepreneurs to the online marketplace, but based on our study there are also
big opportunities when you go through the latest way of selling your items. Since,
it's a trend and both buyers and sellers must face the reality and conditions of the
Online shopping increases rapidly due to its demand, where most buyers
rely on the online stores. Buyers have real expectations when it comes to the
online sales received noticeable growth with as high as 20% steadily every year.
Based on the surveys, there are four most trendy online vendors in Indonesia, such
as: Lazada, Tokopedia, Online eXchange and Bukalapak, with strong customer
bases. However, there are still few studies found to realize the characteristics of e-
those most famous online vendors in the Jakarta area, since they noticed that most
buyers tend to have more experiences in conducting online purchases. Also, the
article utilizes the revised TAM as a valuable method to assess the important factors
of online purchases such as: buyer and satisfaction factors, that consist of: buyer
stated by Sfenrianto (2018) the data are aimed to address the important factors that
of Amazon
Commerce is one of the used platforms where consumers and sellers can do their
role. From humble beginnings as an internet start-up in the mid-1990s, Amazon has
its recent forays into brick-and-mortar grocery stores, film and television
and logistics services, Amazon is most well-known as the force behind a multi-
billion-dollar online marketplace where its own products are listed for sale next to
products liability has an issue to Amazon itself where some third-parties are selling
Though the courts refuse to expand strict liability to Amazon after knowing these
cases, the decision goes against the spirit of the American strict products liability
regime that came out in the mid-twentieth century. As mentioned by Bullard (2019)
injuries caused by defective products that is placed in the marketplace will lead to
multiple enticing social purposes that warranted shifting the loss from buyers to
addition, the observation of history and the purpose behind the American strict
more simply, from time to time, in the world where technology is visible and
(2020) the business concept nowadays has changed all lines from buying and
selling physically to online buying and selling. So also, with the advancement of
through buying and selling online the easiest way. As stated by Pratama (2020) the
agreement in the transactions takes place where the parties will relate into
transactions. This study is intended to find out the positive and negative impacts
that arise in purchasing and selling online transactions on shopee websites during
the Covid-19 pandemic. This study takes a sample of online sales of shopee
marketplace in the city. So, cirebon and cirebon regency complete this research
with a time span from March 1, 2020. Based on results of research on transactions
of buying and selling online among the public, especially during the pandemic in
the 2nd period of Ramadan, Kurtal 1 increased to 25 times the number of visits
transactions is an option and risk were carried by the buyer. Online transactions are
profitable, and it’s the positive impact on business concepts because it does not
27
sustain additional costs to go to destinations. Moreover, it’s just the cost allocation
transferred to quota and contents of the transaction system with a variety of non-
cash payment tools that are now familiar. Then, the negative impact is that, buyer
doesn’t know if the product is genuine or fake, and sometimes they need to be
careful when shopping online. Therefore, first look in terms of product assessment
reviews and comments as testimonials that the seller in Shopee application is good
marketplace
marketplace but have only a minor role in it. That is to say, third-party is being part
of it. According to Rath et al., (2021) there are third-party sellers on e-commerce
(e.g., Amazon and Alibaba) who have been basically dependent on conventional
financing modes such as bank credit financing (BFC) to meet their working capital.
In accordance with Rath et al., (2021) numerous of these platforms have recently
begun with novel financing programs (platform credit financing, PCF) for the
sellers under the umbrella of Supply Chain Finance. For an instance, Amazon
provides unsecured loans to third-party sellers on its platform under the Amazon
lending program. If the seller is unable to fulfill customer’s orders because of some
internal inefficiencies (performance risk), then the platform loses the loan amount
28
and incurs a goodwill cost among its customer base. Therefore, these loans are risky
for the platform. As stated by Rath et al., (2021) they build up a series of game-
theoretic models to scrutinize and contrast BFC and PCF for a cash-constrained
interest rates that the platform may charge the seller depending on its performance
risk. They obtain circumstances under which either BFC or PCf for a cash-
(2021) we obtain conditions under which either BCF or PCF could be more
Increment Contract and Lending Rate Matching Contract initiated by the platform
and Lumpsum Transfer Contract initiated by the seller) that incentivize the seller
e-commerce platform
vendors and small business owners. Thus, this required patience and eagerness to
sell products to consumers where you need to handle, study and analyze every
to the reseller channel, the marketplace channel has been favored by many e-
commerce platforms and suppliers. Thus, unlike the reseller channel, the novel
29
channel allows suppliers to acquire the pricing power of products and to have direct
suppliers, also adding a new channel that leads to competition. According to reports
of Zhang & Ma (2021) the key to success of online retailing relies on logistics
service, and can be undertaken by both suppliers and platforms which affects the
explores whether the supplier and the platform can come to an agreement on
Therefore, Zhang & Ma (2021) find that compared with the product sales price, the
level of logistics service has a stronger impact on the consumers’ channel choice.
platform and the supplier serve as the logistics providers in the reseller and the
in the reseller channel, and a scenario termed RS-MS (the marketplace channel is
established, and the supplier serves as the logistics provider in both channels)
generates the highest level of logistics service in the marketplace channel. The
supplier is always willing to add the marketplace channel and undertake logistics
business in the marketplace channel. However, for the platform, adding the
or the commission rate is high. Additionally, when the supplier and the platform
30
individuals to a better future and economy. This shows distinct observations and
chronicles the evidence and studies about the E-commerce and online platforms, a
lot of researchers and students commenting and getting recent studies. In view of
that fact that things change, the perspective and thoughts are still changing based
on the surroundings, skills and technologies. So also, based on the different studies
acquired, there are different thoughts and explanations that is being published.
of knowledge and instincts, helps promote better opportunities in the future. Also,
the E-commerce and online marketplace are focused on change in seller and
other hand, there are studies in the above literature that found some positive and
31
profitable than the market. Facing the new normal, E-commerce and online
marketplace is most trendy to purchase and sell an item, these marketplace present
new opportunities and real challenges for the individual and third-parties as well to
sustain the needs and to be productive one. So also, engaging and adapting to new
technologies, and enticing consumers for the products and services helps in
obtaining more profit since the competition to the world of internet is increasing.
In connection to decent work and job opportunities, on the other hand, economic
growth has a relation to it. Hence, promoting and letting individuals to have a
support. Now, facing fast moving technology is what individual’s need to adopt in
living to a world of internet and high technologies. Moreover, the new transaction
is not physical but it’s now virtually. Along with this, skills and knowledge were a
source of creative work that the country needs for progress and building a better
future.
32
2.4 Synthesis
The studies and ideas of different sources vary on different forms and
reasoning that they want to come up with a better solution and to recognize the
all lines from buying and selling physically to online buying and selling. This study
37
is intended to find out the positive and negative impacts that arise in purchasing
and selling online transactions on shopee websites during the Covid-19 pandemic.
With regard to this study, Information and Communication Technology (ICT) have
capacity firms extending to new markets and precipitate customer loyalty. Hence,
Pradana & Novitasari (2017). However, in e-commerce, there are roles that need
According to Prahiawan et al., (2021) in this theory, it was stated that there are 3
your e-commerce online shop by consumers is a big factor that will affect your e-
growth with as high as 20% steadily every year. Based on the surveys, there are
four most trendy online vendors in Indonesia, such as: Lazada, Tokopedia, Online
eXchange and Bukalapak, with strong customer bases. However, there are still few
mentioned by Sfenrianto (2018) the article examines those most famous online
vendors in the Jakarta area, since they noticed that most buyers tend to have more
are aimed to address the important factors that can be used to increase buyer
satisfaction. Since, most are fond of buying online that is why the satisfactions of
customers need to be focused on. However, according to Rath et al., (2021) there
38
are third-party sellers on e-commerce (e.gAmazon and Alibaba) who have been
(BFC) to meet their working capital. In accordance with Rath et al., (2021)
numerous of these platforms have recently begun with novel financing programs
(platform credit financing, PCF) for the sellers under the umbrella of Supply Chain
on its platform under the Amazon lending program. If the seller is unable to fulfill
the platform loses the loan amount and incurs a goodwill cost among its customer
base. Based on Rath et al., (2021) the researcher obtains conditions under which
either BCF or PCF could be more profitable for the seller. Furthermore, as stated
has an issue to Amazon itself where some third-parties are selling and releasing
unwanted and defective products through Amazon marketplace. Though the courts
refuse to expand strict liability to Amazon after knowing these cases, the decision
goes against the spirit of the American strict products liability regime that came out
defective products that is placed in the marketplace will lead to multiple enticing
social purposes that warranted shifting the loss from buyers to participants of the
to the reseller channel, the marketplace channel has been favored by many e-
commerce platforms and suppliers. Thus, unlike the reseller channel, the novel
channel allows suppliers to acquire the pricing power of products and to have direct
suppliers, also adding a new channel that leads to competition. According to reports
of Zhang & Ma (2021) the key to success of online retailing relies on logistics
service, and can be undertaken by both suppliers and platforms which affects the
explores whether the supplier and the platform can come to an agreement on
Therefore, Zhang & Ma (2021) find that compared with the product sales price, the
level of logistics service has a stronger impact on the consumers’ channel choice.
competition in the world of business is really a big deal. Though, most business
owners and organizations adopt the electronic business to compete with others. So,
in this case e-business is the new way of selling and buying products and services.
In accordance with Tian et al., (2018) online retailers have acted as product
resellers. Along with the trend nowadays, most retailers have also begun to serve
captures the possibilities. In addition to this study, online marketplace has a big
entrepreneurs benefit with the online marketplace but some are not, it’s between
e-business and e-commerce and establish a strategic plan to regularly check their
according to Rath et al., (2021) there are third-party sellers on e-commerce (e.g.,
financing modes such as bank credit financing (BFC) to meet their working capital.
In accordance with Rath et al., (2021) numerous of these platforms have recently
begun with novel financing programs (platform credit financing, PCF) for the
sellers under the umbrella of Supply Chain Finance. For an instance, Amazon
provides unsecured loans to third-party sellers on its platform under the Amazon
lending program. If the seller is unable to fulfill customer’s orders because of some
internal inefficiencies (performance risk), then the platform loses the loan amount
and incurs a goodwill cost among its customer base. Based on Rath et al., (2021)
41
the researcher obtains conditions under which either BCF or PCF could be more
profitable for the seller. Thus, the existence of different theories and related
to find out the real need of online buyer and seller to develop every single step to
CHAPTER 3
METHODOLOGY
shows the methodology used in the study. This chapter clarifies what the
researchers do to make this project, how the researcher does it, and why the
researcher do it. Then, it presents the research methods, research environment, data
five stages: analysis, planning, designing, developing and testing and release. This
approach allows the customer to interact and work with functioning software at the
end of each iteration and provide feedback on it. This approach allows teams to
take up changes more easily and make course corrections if needed. In the Agile
with the customer, responding to change and delivering working software. (ISTOR
Requirement Analysis
In this stage, the researchers had finished assessment and analysis of the
before making a layout. Upon the making process of the project, the researchers go
of data, and studies for software were conducted to determine the user’s expectation
effective and functional projects. This requires interactions between the client and
44
the users. The system requires a high-resolution image to clearly define the items
Design Phase
In this phase, designs are developed with which the project result can
apparently achieved. In design phase, the, sketches, flow charts, site trees, HTML
screen designs, prototypes, photo impressions and UML schemas are created and
designed based on the online shop system that the researchers being proposed.
Development Phase
In this phase, the proponent of the study will develop the software
application. The software application will allow the client, both users, sellers and
customers to interact with each other. The client will be able to register the user
which is the seller, once the seller already accesses the application, the users will
be able to post their products and have the authority to connect to the customers.
Then, the customers or buyers can log in to the application and choose navigations
that suit the items or services that the customer or buyer desires. Also, the customer
or buyer can use the search features to find specific products or services. Right after
choosing an item or services then you will proceed adding your item into the cart
and choose your payment method and will be able to purchase and sell products
45
and services under the system application protocols. Then, the customer will get
Testing Phase
In this phase, once the system is developed, the researchers will undergo a
series of testing based on its functionality. In this stage, the system had been
checked and tested through various situations before being considered ready to be
implemented.
The system will undergo almost 50 people which will test the application to
identify some technical errors if in case. Those person’s will test based on its
and done by operating software applications. The transmission of data used over a
data and Wi-Fi connection has been tested in order to check the capability of the
system.
Implementation
As stated in the above statement, from the first stage until implementation,
it talked about a series of ideas and studies to make this project ready to implement
The system is basically intended for business owners, small vendors and to
implement the native product as well. This was deliberated to all online users who
46
are looking for products and services. This system has no specific areas where it
During a visit by proponents of this research paper, it has been found out
that the Department of Trade and Industry (DTI) already has a system which is the
Business Name Registration System (BNRS), this system is for business owners to
be able to register the business names. The Business Name Registration System
(BNRS) is used by the Department Trade and Industry (DTI) to monitor operating
businesses. Since, they already have this system, but this is just for registering
business names and can’t promote the business. In fact, the number of business
names registering to DTI was lessened because of the pandemic that still exists. So,
in other words, there is no such thing that will promote businesses and the
opportunities of the entrepreneurs have lessened. The system is really not that
helpful to help business owners to expand their business. The researchers are
hopeful to promote the project to help business owners and the Department of Trade
and Industry (DTI) as well since both Department of Trade and Industry (DTI) and
business owners are affected with the pandemic, where a lot of businesses had
already closed and the DTI business registry number was lessened. So, the
researchers applied the online business to Department of Trade and Industry (DTI)
to be able to acquire more business owners and for the business owner’s sake also
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to promote and expand their business through a legit way of transactions and the
and effective use of complex IT systems by end users whether internal employees
or external customers. Through Shop Account Server is the place to store and
data from disparate sources and deliver trusted and complete information at the time
it is required and in format it is needed. The use of data or Wi-Fi is needed in this
app. The registered business owners (private and public) will be able to sell and
Information System (ReSORSIS), users (buyers) will use the search features to
search for the product or services. So also, once the customer will purchase, it's
either on product or services the user (buyer) must add the item into cart and check
it out, then the user (seller) will receive the checkout form and will process the item
and the user (buyer) will get notified once the order is ready to check out.
After compiling some ideas and conducting thorough studies. Now, the
researchers are to propose the project which is the Recourse on Supplies and Online
an online market system which is intended to promote business and services. This
is an online platform that will conduct transactions to users, both buyers and
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customers. This system project is a help for small, medium and large enterprises to
show up and expand their businesses. It will also help the client which is the
Department of Trade and Industry (DTI) to engage with various business owners.
However, this is an online shop that will give more opportunities and help promote
businesses and economic growth as well. This application does not focus only to
lot of existing application focuses on one product like the shopee and lazada as an
example, where the shopee only focuses on all the products, and lazada only focuses
on food delivery. Whereas on this application, it's a combination of all the products
and services that is being offered in one application. It can be food, things and
services.
This system will work from an admin then through the users. The developer
will suggest the system to the client, then the client will suggest the system through
a variety of users like the sellers and let them register to the said system through
the admin and with DTI rules and agreement. Then, after registering by the user
which is the seller to the said system, then the seller can be able to post their
products to the online shoppe and then connect to the users which are the buyers.
In this case, the seller can now entice the buyer by adding different enticing photos
of products and services and the customers can connect to the seller and will
transact their product unless it will not exceed the Recourse on Supplies and Online
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will be used via Wi-Fi or data and will now enjoy shopping.
researchers are into it. The researchers are to develop an Online Shop Recourse on
interacting with people, and to adopt the new way of business transactions. In fact,
purpose is not only for small, medium and large enterprises but also for the native
product to recognize and be promoted. Since, there are a lot of hidden products on
the market. Also, the systems are paying close attention to the services, since it's
pandemic and the economy was really affected and the researchers intends to
involve the skills and services that public and private sectors can offer. The
researchers want to have an innovation for the new way of buying and selling items.
the application more desirable to both users. As the existing system that the
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researcher saw is all about the product itself, but in this project the researchers
are making broad opportunities for entrepreneurs and workers. This app also tends
In this part, the following Hardware and Software requirements needed for
file intended for display on the Internet. The markup tells web browsers how
to display a web page's words and images. This helps by creating a shopping
graphic to the system, the tools are used to improve the Online Store’s
Product images.
• File transfer Protocol tools are used to download, upload and transfer files
from one location to another on the internet and between systems. These
tools enable the transfer of files between two computer systems or through
the cloud.
• Analytic Tools are useful for ecommerce it may help identify long-term
trends across your site and answer ultra-specific questions about your sales
data and extract actionable and commercially relevant information that you
helps customers to purchase items from the comfort of their own homes or
through the internet. It is also easy to cancel the transactions. Saves time
and efforts
interactive experience for the user. Most of the functions and applications
that make the Internet indispensable to modern life are coded in some form
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of JavaScript. There are two main roles for JavaScript within ecommerce
• HTML creates structure on the web from page layouts and paragraphs to
links, tags and attributes. Every time we go online, it also gives authors the
means to: Publish online documents with headings, text, tables, lists,
photos, etc. and retrieve online information via hypertext links, at the click
of a button.
• CSS is used to style and layout web pages, to alter the font, color, size, and
spacing of the online system content, split it into multiple columns, or add
• Dart is used to style and layout web pages, to alter the font, color, size, and
and other decorative features. The main requirements were to use the real-
• PHP is used for the basic concept of the application to allow the customer
to shop virtually using the Internet and allow customers to buy the items
and articles of their desire from the store. Also, making the details of the
whole
CPU, provides the instructions and processing power the computer needs to
do its work. The more powerful and updated your processor, the faster your
computer can complete its tasks. By getting a more powerful processor, you
can help your computer think and work faster. Since, computer's processor
serves as the clock speed that determines how quickly the central processing
unit (CPU) can retrieve and interpret instructions. This helps your computer
complete more tasks by getting them done faster. While the Pentium 4 can
so that it can be accessed quickly. With 2GB you should be able to do pretty
to be a factor for web designers to keep in mind when they create a website
important for web designers to know some best practices as well as their
client's audience. The higher resolution means that there more pixels per
title bar, minimize and maximize buttons, and other standard UI elements.
Ease of use. Users familiar with earlier versions of Windows will probably
also find the more modern ones easy to work with. These applications can
help you with many common tasks, including browsing the Internet.
a seller over the internet using browser or mobile app. Internet Connection
registered within a Local Area Network, to exchange data over the public
Internet
• HTML\Text Editor is a software for editing and creating HTML code that
editors, the source code can be edited directly, it creates websites faster.
common HTML elements, and split-screen editing, which ensures that your
• Image Editors can edit, format, manipulate, and prepare for digital upload,
use, launch, and sharing. It often offers basic automatic image enhancement
features that correct color hue and brightness imbalances as well as other
images represent the brand and convey a businesses' message in the best
• Flash Creator displays text, vector graphics, and raster graphics to provide
• File transfer Protocol tools is a way to download, upload, and transfer files
from one location to another on the internet and between computer systems.
utilities for file transfer most users now employ browsers for this via FTP
links. It is ideal for daily business operations requiring file transfers between
business data. Web developers use FTP to move their code to the server
hosting the website they're working on, user experience, cart abandonment,
• Analytic Tools for E-commerce companies provide data for all parts of the
qualitative and quantitative data so you can make the right changes to your
site.
• Browsers enables the customer to reach the online stores with the firm's
range of products and services, view photos or images of the products along
with information.
Microsoft and others. A user can now log into Windows with a Microsoft
and settings between devices. It gives PC users a whole new world of full-
can even display relevant information on their Windows Start screen tiles,
system around
and easy cross-platform mobile app development. Using Flutter helps save
time, reduce expenses and shortens code. It allows developers to use the
native code so that the application in question can have a native look,
System (ReSORSIS) is intended only for online Shoppe. This system is done
on purpose to our client which is the Department of Trade and Industry (DTI) and
to both users (buyers and customers). Since it is an Online Shoppe, it only limits
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the products and services that the application offers. It focuses on all the
entrepreneurs, public and private business sectors. The system will only allow the
business owners or even small vendors once it was already registered to DTI. Only
registered businesses to DTI are allowed to use the system and can be able to post
their product and services online. These Recourse on Supplies and Online Retailing
Support Information System (ReSORSIS) are usable online via data or Wi-Fi.
There are no boundaries in registering to the system through the DTI unless the
members will follow the rules and protocols of the said system. The buyers will
only limit their expectation to products (food, things, dress, etc.) and services
(private and public businesses and skills), other than that is not applicable to the
said system.
In figure 1.3, the system was conceptualized through the SDG the researcher
chose and based on the observations to the environment and to the problems that
entrepreneurs, also, to promote the skills of individuals through public and private
sectors based on the services they offered. Therefore, to come up with this system
the researcher looked at the existence of Shopee App and Food Panda App and
problems that the researchers are trying to solve, as a researcher, the researcher
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implement this system by consulting various expert people, especially to our client
which is the DTI, to agree with the said system and put it into action.
In figure 1.4, the registered customer actor uses some web app to view
items, make purchases online. Service Authentication use case is included in View
Recommended Items and Add to Wish List because both require the customer to
be authenticated. At the same time, item could be added to the shopping cart
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without user authentication. Checkout use case includes several required uses cases.
Web app customer should be authenticated. It could be done through user login
page, user authentication cookie ("Remember me") or Single Sign-On (SSO). Web
app authentication service is used in all these use cases, while SSO also requires
Flow Chart
Figure 1.5 shows the path taken by data in a system and the decisions made
during different levels. From the start, the user can login and register into the
application. Once you already have an account you can sign in directly and go to
the home page, under the home page are the Search Product and Services, View
Product and Services, Buy Product and Services, Sell Products, Advertise Services
and Buy Products or Add to cart and Reserves. If you already chose some specific
products then you can click the Add to Cart buttons and proceed to payments,
choose payment types and Place Orders then you can sign out and End.
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Users
The researchers have created a user table that contains all the user details
along with user payment and user address tables to store multiple addresses and
payment details of users. This structure offers more granular control over data while
separate user tables for end-users and administrators and assigning relationships
Products
also have to manage the inventory, discounts, categories, and other attributes of the
duplicates. In the following table structure, the main product table contains
Shopping Process
This is the most critical and complex part when it comes to designing the
database. The shopping process will guide a user to search the products, add the
desired products to the shopping cart, and finally complete the transaction using a
payment provider.
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Figure 1.7 shows the Login screen, it is a web page or an entry page to a
Figure 1.8 shows the home screen, it is the homepage / start screen that
customers see when the app is first opened. The blocks of your app are accessed
Figure 1.9 shows the Ecommerce product page, it is a page on a website that
defines a product and its features in its entirety. This includes features like price,
Figure 2 shows the Seller Screen, third appears on third-party websites and
Figure 21. shows the Appointment Screen where the customers can set
Figure 2.2 shows the About Us page, is the opportunity where the company,
business owner or the sellers can introduce their businesses with their own term. Its
where potential customers will go to find out why you’re passionate about the
products. It is also the key to building trust and loyalty with your customer.
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Figure 2.3 shows the Profile page where it is used to enter demographic
information about the individual. To create a profile you need, at a minimum, the
individual's first and last name. It is for protection and authentication of a customer.
Figure 2.4 shows the Shopping Cart page. It is a pace of software that keeps
the record of the items a buyer has picked up from the online store.
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APPLICATION
Figure 2.4 shows the Mobile App Design. It is the task of designing mobile
applications. Even though mobile apps have a wide variety of uses, what unifies
them is the need for optimal usability, accessibility, engagement, and overall user
experience. App design combines the user interface (UI) and user experience (UX).
While UI
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Lends itself to the overall style of the app (including the colors, fonts, and general
Admin Dashboard
Figure 2.5 shows the admin dashboard. It is the User Interface (UI) of the
backend of your web application or software. It gives much of tools and shortcuts
to manage the entire website or web application. With the help of the admin
dashboard, you and your employees can analyze the performance of a website or
web application. Moreover, the admin panel, is essentially the control panel for
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your entire website. It's where you create and manage content, add functionality in
the form of plugins, change styling in the form of themes, and more. In the
can view, edit, and delete all views and pages, can manage and create templates,
and can control the access of non-administrator users to the dashboard views.
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WEBSITE
https://support.shoplineapp.com/hc/en-us/articles/4405572275481-View-
HTML-from-Text-Editorhttps://support.shoplineapp.com/hc/en-
us/articles/4405572275481-View-HTML-from-Text-Editor
https://www.techtarget.com/searchnetworking/definition/File-Transfer-
Protocol-FTP
Wikipedia. https://en.wikipedia.org/wiki/Windows_8.1