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    SAP Final Exam Preparation

    Uploaded by

    Rabin Gadal
    ERP systems are extensive software packages that integrate and manage a company's key business processes. They include components for inputting, storing, manipulating, and outputting data. ERP systems provide benefits like improved collaboration through shared data, integrated business processes, better decision making, and reduced IT maintenance costs. For example, an ERP system in a supply chain company can automatically run analyses to optimize inventory levels and ensure optimal production capacity. Robotic process automation (RPA) uses software robots to perform repetitive, routine tasks across different business systems and applications similarly to human workers. RPA improves efficiency and accuracy while reducing costs and freeing up human workers to focus on tasks requiring judgment. Benefits of RPA include improved customer satisfaction

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    SAP Final Exam Preparation

    Uploaded by

    Rabin Gadal
    40 views5 pages
    ERP systems are extensive software packages that integrate and manage a company's key business processes. They include components for inputting, storing, manipulating, and outputting data. ERP systems provide benefits like improved collaboration through shared data, integrated business processes, better decision making, and reduced IT maintenance costs. For example, an ERP system in a supply chain company can automatically run analyses to optimize inventory levels and ensure optimal production capacity. Robotic process automation (RPA) uses software robots to perform repetitive, routine tasks across different business systems and applications similarly to human workers. RPA improves efficiency and accuracy while reducing costs and freeing up human workers to focus on tasks requiring judgment. Benefits of RPA include improved customer satisfaction

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    ERP systems are extensive software packages that integrate and manage a company's key business processes. They include components for inputting, storing, manipulating, and outputting data. ERP systems provide benefits like improved collaboration through shared data, integrated business processes, better decision making, and reduced IT maintenance costs. For example, an ERP system in a supply chain company can automatically run analyses to optimize inventory levels and ensure optimal production capacity. Robotic process automation (RPA) uses software robots to perform repetitive, routine tasks across different business systems and applications similarly to human workers. RPA improves efficiency and accuracy while reducing costs and freeing up human workers to focus on tasks requiring judgment. Benefits of RPA include improved customer satisfaction

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    40 views5 pages

    SAP Final Exam Preparation

    Uploaded by

    Rabin Gadal
    ERP systems are extensive software packages that integrate and manage a company's key business processes. They include components for inputting, storing, manipulating, and outputting data. ERP systems provide benefits like improved collaboration through shared data, integrated business processes, better decision making, and reduced IT maintenance costs. For example, an ERP system in a supply chain company can automatically run analyses to optimize inventory levels and ensure optimal production capacity. Robotic process automation (RPA) uses software robots to perform repetitive, routine tasks across different business systems and applications similarly to human workers. RPA improves efficiency and accuracy while reducing costs and freeing up human workers to focus on tasks requiring judgment. Benefits of RPA include improved customer satisfaction

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
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    Question

    ERP is an incredibly large, extensive software packages that is used to manage a firm’s business
    processes. It is a stander software package that must be configured to meet the needs of a
    company. The ERP software includes databases program with following component:
    - Input
    - Storage/Retrieval
    - Manipulation
    - Output
    Benefits of ERP system
    - Encourage collaboration, provides information so that a company can be managed not
    just monitored.
    - Integrate business processes, and information flows in an enterprise
    - Better decision making (promote collaboration through shared data)
    - Global integration including currency exchange rate.
    - Reduced IT maintenance: single system is easier to maintain.
    For example, in the supply chain industry, an ERP system would automatically run a financial
    analysis and predict future stock needs to keep inventory at a healthy level. This process control
    ensures that the manufacturing department is performing at optimal capacity and in-demand
    products are in stock. At the same time, the CRM module could record customer data such as
    order history and billing information.
    Question
    Order Processing/fulfillment
    The order processing/fulfillment process includes the following activities:
    Pre-sales activities  Sales order entry  Check availability  pick material  pack material
     post good issues  customer invoice  receipt of customer payment
    1. Pre-sales Activity
    - It is the first process of ordering.
    - Pre-sales documents need to be managed within the per-sales activities: Inquiries and
    Quotations. These documents help identify possible sales related activity and determine
    sales probability.
    - The main goal of pre-sale activities is to equip the sales technician with all information
    necessary to negotiable and complete potential sale.
    - Inquiry: - customer request to a company for information in respect to their product
    without obligation to purchase
    - Quotation: - presents the customer with a legally binding offer to deliver specific
    products in a specified timeframe

    2. Sales Order Entry


    - The sales order contains all the information needed to proceed your customer request; the
    following information is determined for each sales order.
    o Delivering schedule
    o Shipping point and route determination
    o Availability check
    o Transfer of requirements to MRP
    o Pricing
    o Credit limit check

    3. Check Availability
    - Availability check
    o Determine the material availability date
    o Consider all inward and outward inventory movements
    4. Pick Material
    - Quantity based on delivery note
    - Assigned date when picking should begin
    - Automated storage location assignment
    - Support serial number/lot number tracking and batch management
    - Integrated with warehouse management
    5. Pack Material
    - Identifies which packaging is to be used for specified products
    - Identifies and updates accounts associated with returnable packaging
    - Tracks the packed product by container
    - Ensures weight/volume restrictions are enforced
    - All packed items are assigned to the required means of transportation

    6. Post Good Issues


    - Events that indicated the legal change in ownership of the products
    - Reduces inventory and enter cost of goods sold
    - Automatically updates the general ledger accounts
    - Ends the shipping processes and updates the status of shipping documents

    7. Customer Invoice
    - The billing document is created by coping data from the sales order and/or delivery
    document.
    - The billing process is used to generate the customer invoice.
    - It will update the customer’s credit status.

    8. Receipt of Customer Payment


    - The payment is the final step in sales order processes, this step is managed by the
    financial accounting department.
    - Final payment includes:
    o Posting payments against invoices.
    o Reconciling differences between payment and invoice.
    - Payment will create a posting clearing the liability in the A/R accounts and increases your
    bank account.
    What is Robotic Process Automation (RPA)?
    Robotic Process Automation tools perform tasks across business system and application in much
    the same way as human workers do. RPA software “robots” are especially good at repeatable,
    routine, rules-based tasks such as accessing customer data from several business systems,
    checking a from for completeness or processing an insurance claim.
    RPA not only improve efficiency and accuracy in business processes, but also spares human
    workers form needing to spend their time on dull and repetitive tasks. This frees them up to focus
    on work that requires human judgement and empathy.
    Benefits of RPA
    The benefits of RPA ARE wide-ranging and far-reaching. You can put software robots to work
    to achieve significant and measurable improvements in areas of your business that range from
    customer satisfaction and employee engagement through to process speed, accuracy and cost
    efficiency. The non-exhaustive list of the benefits of RPA include:
    1. Customer satisfaction
    By freeing up your customer-service personnel from forms and tabulations, you’re giving them
    more time for attentive customer service. The result is an improved customer experience and a
    much greater ability to meet the requirements of service-level agreements.
    2. Productivity
    Compared with humans, software robots can complete the same tasks about five times faster.
    They also work 24/7. Work will be getting done more quickly, which creates capacity for more
    work to get done. Higher productivity can reduce expenses as well as creates room for more
    rapid growth.
    3. Accuracy
    Robots are 100 percent accurate and 100 percent consistent, and 100 percent compliant with
    policies. The more work you turn over to robots, the fewer clerical errors you experience, and the
    more time you save that used to be spent correcting those errors. Eliminating impact on your cost
    base and customer satisfaction levels.
    4. Resource utilization
    Offloading the mundane tasks to robots frees up your team to handle the task that add the most
    value to your business.
    5. Return on Investment (ROI)
    You will start seeing rapid ROI when you switch on your robotic workforce, with operating costs
    generally dropping quickly. While some IT expenditure will make you wait months or years
    before ROI shows up, with RPA, you’ll being seeing ROI in weeks.

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