Trionix Brochure

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Future Ready

Build your own Call Center in


just 3 simple steps
Innovative, agile and performance driven call center services to deliver
measurable impact, and increased business value for clients

WWW.TRIONIX.AE
Overview Page|1

Trionix have a team We provide B2B Call Center Services for all types of
businesses and make sure you never miss any business
of trained and call in future with our trained staff and high end softwares
experienced agents and tools in our process.
who handle all types
of business calls,

such as handling 25+ years of remarkable experience while delivering


outsourced call center resolutions and our expertise.
your incoming and We’ve even touched upon the basics of call center
outgoing customer outsourcing in our initials to lead it with big campaigns
calls. operating it today. We understand your troubles, the
proper efforts to execute, and the level of service you
desire.

Don’t worry with years


of experience in call
center set up in UAE
we customize call
center solutions as per
our client’s specific
needs.
Services Page|2

Business Setup in
UAE

With Dubai gaining recognition as


one of the best places to reside in,
travel to, and conduct business
with, there are multiple reasons
for entrepreneurs to be a part of
this vibrant city.

We’ll make it even better for you.


Along with your business
registration in Dubai, we will also
help you gain a lifetime investor
visa. No more worrying about your
visa renewals – that’s on us!

Call Center Service

Trionix have a team of trained and


experienced agents who handle all
types of business calls, such as
handling your incoming and
outgoing customer calls. If your
business is falling short of the
bandwidth to handle your business
calls, you can consider approaching
Trionix to professionally handle
your inbound and outbound call
functions.
Services Page|3

Human Resource
Management

One of the biggest challenges faced


by businesses include human
resource management – optimizing
the resource cost and utilization
while focusing on the core business
activities. Trionix HR services
combine human intelligence and AI
based automation products to offer
tailor-made solutions that cater to
the unique needs of each client,
irrespective of the size or stage they
are in.

Software And CRM


Customisation

A full-featured and customized


CRM Software Development
Service helps to cover various
customer touchpoints and offers
customized functionalities that
match your business requirements.
At Trionix, we design, develop and
help you to implement a complete
CRM platform that is tailored just
for you.
Process Transition Model Page|4

Opportunity

Identification
• Evaluate Capabilities
• Cultural Fit

Solution

Identification
• Process Assessment
• Migration Strategy

Process

Transition
• Seamless Migration
• Operating Model

Service
Delivery
• Monitor Results
• Continuous Focus

Customer

Satisfaction
•Customer Scorecard
• VOC

STEP BY STEP RIGOROUS PROCESS


CASE STUDIES Page|5

We Are Focused On Making Your


Process A Success
The conception of outsourcing a call center usually
appears daunting. For those considering using this
benefit for the first time, it can be overwhelming. Some
corporations that presently use outsourced call center
services may be glimpsing for a modification and
comprehend it is not always an effortless change.

At TRIONIX, we have delivered outsourced call center


resolutions for 25+ years and our expertise gives us a
remarkable place in the endeavor.

We’ve even touched upon the basics of call center


outsourcing in our initials to lead it with big campaigns
operating it today. We understand your troubles, the
proper efforts to execute, and the level of service you
desire.

There are multiple factors to preferring a call center to


ensure it will fulfill your requirements. Location, services
proposed, ability, and experience are just a few. Think of
outsourcing as a delegation.

Additionally, there are two parts: inbound call center


services and outbound call center services. Many of our
clients even integrate the two to give their clients an all-
inclusive customer care experience. However, if you
want to set up your call center support, we can learn to
fulfill your requirements.
VISSION Page|6

Vission:-
Build economic opportunities for every member of the
international workforce.
Boost ROI on your present resources and tactics

Mission:-
To assist our clients to increase their enterprise by
delivering world-class but cost-efficient benefits in
business process outsourcing through a combined action
among our employees, suppliers, and partners.

Key Differentiators

Tier III Data Centers ensure 99.95 uptime

State-of-the-art infrastructure and technologies

Enhanced security tools to protect your sensitive data

Competitive Pricing to deliver the best returns on your investment

Round-the-clock technical support services

Professional and qualified workforce


Get In Touch Page|7

Call the Trionix helpdesk if you need advice and guidance on how to start your own call center.
Or if you have questions about our offering services, please get in touch with us with shared
communications details below.

Address:-
Sobha Sapphire Building
Al Khaleej Al Tejari 2 Street, Business Bay - Dubai -
United Arab Emirates

Connect:-

[email protected]

+971 44500098

Sobha Sapphire , Business Bay 2 , Dubai , UAE

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