Business Letters Types and Sample Drafting
Business Letters Types and Sample Drafting
Business Letters Types and Sample Drafting
Business letters are a type of formal letter. A formal letter is a letter which is written for an official
purpose using a designated format and language.
Business letters can be written for a variety of purposes. Some of the reasons for writing business
letters include
1. making an enquiry,
2. replying to an enquiry,
Why write Business Letters
Business Letter Format
4. The introductory paragraph of body should highlight the purpose of the letter
5. The main paragraph of the body should contain details of the letter
Business Letter Useful Tips
5. Senders should inform about the desirable mode of payment/ transportation etc.
Business Letter Samples
Business Letter Example 1: You manage the supply of books in the school library. Write a letter for
placing the order for the books to the Vikas Publishing House Ltd. (100-150 words)
Solution 1:
Delhi Public School
Sector 12, RK Puram
New Delhi- 110022
5 January 2023
To
Vikas Publishing House Ltd.
Darya Ganj, Central Delhi
New Delhi- 110002
Dear Sir
I would like to place an order with you for the following books.
Kindly ensure that the books are of the latest edition and in proper state. It is a request to deliver
these books latest by 5 January 2021 and bills for the same shall be cleared at the time of delivery.
Please offer a suitable discount on the purchase.
Thanking you
Yours faithfully
Vaibhav
Library Manager
Business Letter Example 2: Write a letter to the customer service manager of Ganesh Electronics
Pvt. Ltd. complaining about a defect in the music system purchased from the store. Sign yourself
as Gauri/Gaurav. (100-150 words)
Solution 2:
H.No.58 Block-D
Sector 26, Rohini
New Delhi- 110085
11 January 2023
To
Customer Service Manager
Ganesh Electronics Pvt. Ltd.
Rohini, New Delhi- 110085
Dear Sir
I hereby write to complain regarding the defect in the music system w.r.t bill no. MS-845/07/2020
purchased on 10 January 2023 from your store.
The music system worked properly for one month but it has not been functioning properly for the
past three days. The sound breaks whilst the songs are being played and the system hangs multiple
times. Coupled with this, the songs stop playing abruptly and require the system to be restarted.
Since the music system is still in the warranty period of six months, I wish to get it replaced at the
earliest.
I request you to look into this matter without any delay and provide a new working music system of
the same brand. I have enclosed a copy of the bill of purchase for your reference. Looking forward to
your early response.
Thanking you
Yours truly
Gauri
Business Letter Example 3: You wish to do Spanish learning course from the institute ‘Learn a
Language’. Write a letter to enquire about course details, fees, duration etc. sign yourself as
Kritika/Kartik. (100-150 words)
Solution 3:
21 February 2022
To
The Manager
Learn a Language
Connaught Place
Uttarakhand- 248001
I wish to enquire about the Spanish learning course offered by your institute. Since I have basic
knowledge of Spanish language priorly, I wish to learn the language at an advanced level.
I request you to provide the following details relating to the advance level Spanish learning course-
3. Course material
4. Class schedule
Please attach the complete brochure along with the letter. I look forward to a quick response
regarding the enquiry.
Thanking you
Yours truly
Kritika
Business Letter Example 4: You are in-charge of purchase for Turbo Automobiles Ltd. Last week
you made an order which is still pending. Write a letter to the manager of ‘Tools & Spares’ for the
cancellation of the aforementioned order in less than 150 words.
Solution 4:
3 March 2022
To
The Manager
Tools & Spares
Delhi- 110065
Sir
I want to draw your attention to an order made with you on 6 February 2022 w.r.t order number
TS/948. I hereby make a kind request to cancel this order.
Our company had undertaken a project for which this order was made. However, we are no longer
doing the project and hence we do not require the items that we ordered from you. Since the order
cancellation request is made within 10 days of the order placement, it is in compliance with your
firm policies. No payment had been made and thus, there are no outstanding balances and the
accounts stand clear.
Please confirm the cancellation of the order at the earliest. I shall make the cancellation payment
after cancellation is confirmed. I have enclosed a copy of the original order receipt.
Thanking you
Yours faithfully
Sarvesh
Purchase in-charge
Business Letter Example 5: You went for a vacation with your family to Manali and stayed in hotel
Vikrant & Co. However, you are not satisfied with their service. Write a letter describing your stay
and providing relevant suggestions. You are Sudip/ Susheela Mishra. (100-150 words)
Solution 5:
H.No.32
Defence Colony
South Delhi
New Delhi- 110039
11 March 2022
To
The Hotel Manager
Vikrant & Co., Manali
Uttarakhand- 360087
Dear Sir
I wish to inform you about my stay at your hotel from 02/03/2022 to 06/03/2022. I regret to inform
you that my family and I are quite unsatisfied with the stay at your hotel.
We came to know about your hotel from a travel site. Although the pictures and reviews were quite
decent, the actual experience didn’t conform to the standards. For instance, the bed sheets and
quilts were dirty; the staff was not cooperative and the room service was slow. We were made to
pay separately for the cab service even though the website mentioned that the accommodation
charges included a free cab.
I suggest you look into these matters carefully as they will help to improve your service and ensure a
better experience for the customers. Moreover, it would be better if you could mention the correct
information about the facilities, which you are willing to provide on the partner websites.
Thanking you
Yours truly
Sudip Mishra
Business Letter Example 6: You are the owner of Jatin & Brothers Ltd. You have received a lot of
orders from various customers. Write a letter to one of the customers informing them about delay
in fulfillment of their order in less than 150 words.
Solution 6:
Jatin & Brothers Ltd.
Lajpat Nagar
New Delhi- 110045
14 March 2022
To
The Manager
Krishna Production
Jaipur, Rajasthan- 450008
Sir
We hereby write to inform you that your order no. 582/JPL which was due for delivery on 12 March
2022 would be late by a few days.
Due to the peak season, we have received orders in bulk. Some of these are urgent and need to be
completed without any delay. With reference to our previous conversation, we think you will not
have a problem with the delay since you do not have an urgency. We will update you regarding the
confirmed date of delivery soon, however, I assure you that it will be delivered to you before 20
March 2021.
Thanking you
Yours truly
Jatin Sharma
Resignation Letter Format, Resignation Letter Sample, How is Resignation Letter Written
When you begin working with an organization, you enter into a contract of employment whereby
you agree to work with them on specified terms. Similarly, when you decide to leave the
organization, it is required that in order to end the contract, you write a resignation letter to
terminate your employment.
A resignation letter is a formal way of conveying your intent of termination to the employer and
the organization. Since the relationship is professional, it is good that you inform well in advance
and not just shoo away one day and never come back to work. There may be various reasons behind
your resignation like an unsuitable work environment, dissatisfaction, better opportunities, personal
reasons, early retirement, etc.
It is recommended that you give the notice at least two weeks before the calculated date of
cessation. Show your intention of completing all the pending assignments before you leave and offer
your help in training or mentoring your replacement in order to assist the company even after you
have left.
Point to be noted; no matter how unhappy you are with your colleagues, your boss, or the work
environment, it would be amateurish of you to mention the negative aspects especially when you
have already decided to leave. It would leave a substandard impression in the minds of everyone.
So, once you are determined to move on, it is imperative you stay on good terms with your peers
because it is the current employer’s reference that will lead you to your next job and besides, you
never know; you may fall in need of someone in the future.
Helps in building a whole network of people. Since you are leaving on a good note, you are
making friends and references for life.
Date
Thank you note for the employer for the lessons learned and opportunities deployed
The format of a resignation letter is the same as that of a formal letter. It should include the
following-
Sender’s address
Date
Receiver’s name and address
subject
salutations
body
complimentary closure
signature.
It is not necessary that you cite reasons behind your resignation because it is anyway going
to be asked from you at the time of your exit interview.
Thank the employer and tell them what you learned during your time in the organization.
Mention all the positive aspects of working with them. It is advisable not to mention any
grudges since it derails the relationship off-track.
It should be delivered to the superior quite early from your intended date of termination. At
least a month before you wish to leave the job.
Here are a few examples of letters of resignation for you to look at-
SENDER’s ADDRESS
DATE
RECEIVER’s NAME
RECEIVER’s ADDRESS
Please accept this letter as a notice that I will be resigning from my job here at [company’s name],
three weeks from today’s date.
Thank you for the immense support and diverse opportunities you have provided me over the
course of the last six years. You and the team have created a climate that makes it pleasurable to
come here and work every morning. I will cherish our times together forever.
If I can do anything to help with your transition in finding and training my replacement, please let me
know.
Sincerely
[Sender’s name]
SENDER’s ADDRESS
DATE
RECEIVER’s NAME
RECEIVER’s ADDRESS
Please accept this letter as notice of my resignation from the position of [job title] at
[company’s name]. I would like to tell you that I was recently offered a new opportunity with
a company headquartered very close to my home and I have decided to take their offer.
As per the terms of my employment contract, I will continue to work for the company for the
next month, completing my employment on [intended date].
I have enjoyed being a part of the team and I am thankful for the opportunities you have
given me during my time here. If there are any areas in particular you would like me to focus
on during my notice period, please let me know.
I hope that I can rely on your for a positive future reference.
Thank you
Yours sincerely
[Your name]
DATE
RECEIVER’s NAME
RECEIVER’s ADDRESS
I am writing to provide you with my formal notice of resignation from the company. My last
day will be [intended date].
This was not an easy decision to make but personal reasons necessitate that I vacate my
position and focus on improving my situation at home. I appreciate your support over the
course of my employment at the company that has really shaped my career thus far. I truly
value the experience, training and knowledge I gained over the past 5 years. It has been a
pleasure working with you and the team.
I will do whatever necessary to ensure a smooth transition after I move on. I have several
team members in mind who I believe would be strong candidates for a promotion to my
position. I wish you all the best as the company continues to grow.
Thank you for understanding
Sincerely
[Your name]
[Your Name]
[Today’s Date]
[Employer Title]
[Second paragraph: This was not an easy decision to make, and I appreciate your support over the
course of my employment at The Company. I truly value the experience, training, and knowledge I
gained over the past 5 years. It has been a pleasure working with you and the team.
[Third paragraph: Please let me know how I can help during this transition. I wish you all the best as
the company continues to grow.]
Sincerely,
[Signature]
Letter to Government, Format, Samples and Examples
Letter to government is a type of formal letter. A formal letter is a letter which is written for an
official purpose using a designated format and language.
Letter to Government
2. make a request
Sender’s Address
Date
Receiver’s Address
Subject Heading
Salutation
Complimentary Close
4. The introductory paragraph of body should tell the purpose of the letter
5. The main paragraph of the body should contain details of the letter
6. The concluding paragraph should enclose the action required or request made
Letter to Government Example 1: Write a letter to the Municipal Commissioner of your city
regarding the poor quality and inadequate supply of the municipal water. You are the President of
HWA of Gulmohar Colony, Bhopal, Madhya Pradesh. (100-120 words)
Solution 1:
Street 5, H.No.432
Gulmohar Colony
Bhopal, MP- 450158
8 September 2022
To
Municipal Commissioner
Bhopal
Madhya Pradesh
Sir
I, on behalf of all the residents, write to draw your attention towards the poor quality and
inadequate supply of municipal water in the area of Gulmohar Colony. We have been facing this
inconvenience since a week now.
Earlier, there was regular supply of municipal water throughout the day. But now the situation is
worrisome. The water is rarely available and the quality too, has deteriorated. It is pale in colour and
has a foul smell. Due to this, it has become unfit for drinking and can neither be used for any other
activity. The situation has become so bad that we are compelled to purchase bottled water or even
consume ground water at times.
I hereby humbly request you to look into the grave issue and take the necessary action required to
restore adequate supply of clean water in the area. I look forward to your cooperation at the
earliest.
Thanking you
Yours truly
Meera
President, HWA
Letter to Government Example 2: Write a letter to the Municipal Commissioner of your city
regarding the need for construction of pavement for the ease of pedestrians. You are a resident of
Mysore District, Karnataka. Sign yourself as Hanish/ Hanisha. (100-120 words)
Solution 2:
Mysore District
Mysore
Karnataka- 570028
9 September 2022
To
Municipal Commissioner
Mysore District
Karnataka
I would like to draw your attention towards the rising traffic in the city and hence the need for
pavement for pedestrian walking.
It is clearly evident that the traffic in the city is rising exponentially everyday. In such a situation,
pedestrian walking is no less than a daring task as it exposes the people on foot to a lot of risk .
Especially during the rush hours, it becomes really difficult to walk on roads. Moreover, the fact that
side-walkers also include children and people of old age can not be ignored..
I agree that some parts of the city have well-constructed pavements but other areas have either
been left out or have half-constructed pavement. Thus, I request you to look into this matter for the
sake of safety and security of the citizens. I look forward to your cooperation and support at the
earliest.
Thanking you
Yours truly
Hanisha
Letter to Government Example 3: You are the PR Manager of a NGO that aims for skill development
in youth. Write a letter to the appropriate ministry asking for funds for a new project in less than 120
words. Sign yourself as Neeraj/Neerja.
Solution 3:
NGO Daksh
8 Prithvi Raj Road
New Delhi- 110001
7 September 2022
To
Hon’ble Minister
Ministry of Skill Development and Entrepreneurship
Respected Sir
I would like to bring to your notice that our NGO named Daksh is aiming to develop skills amongst
youth, especially focusing on the economically weaker sections.
Our aim is to develop and inject skills into the developing youth in order to make them self-sufficient
and self-reliant. We strive to provide the young minds a chance to learn and upgrade their skills
along with their basic education. It is not only necessary for them but for the economy as well
because the youth of a country decides its future. Hence, I would like to make a kind request to
provide us with the necessary funding required to undertake our new project. It has a budget of 6
lakhs.
I am positive that you would support us in the best possible manner for such a noble cause. I assure
you that we would make the best use of the funds provided. I look forward to hearing from you.
Thanking you
Yours sincerely
Neeraj
PR Manager- NGO Daksh
Letter to Government Example 4: Your driving license is about to get expired in a month. Write a
letter to the appropriate authority to renew your license. Sign yourself as Lakshay/Lakshita. (100-120
words)
Solution 4:
10 September 2022
To
The Licensing Authority
Department of Transport
Assam
Respected Sir
I hereby make a request to renew my driving license numbered GK-15-06-Q which is due for
expiration on 20 October 2020.
Sir, as my license is going to expire next month, I request you to kindly renew it before the due date.
Otherwise, it will be troublesome for me as I use my vehicle to travel to the workplace. I have
attached the copy of the original license and other necessary documents for the purpose of renewal.
I have already submitted the renewal form and made necessary payment for the renewal of license,
the receipt of which is enclosed with the letter. Looking forward to your response.
Thanking you
Yours sincerely
Lakshita
Letter to Government Example 5: You are the president of HWA of your locality. There was heavy
rainfall in your city due to which a tree fell down in your locality. Write a letter to the Municipal
Corporation of your city to safely remove the tree in less than 120 words.
Solution 5:
Rajasthali Apartments
Pitampura
New Delhi- 110034
9 September 2022
To
The Municipal Commissioner
Municipal Corporation
New Delhi
Respected Sir
I hereby write to draw your attention to a tree that fell down in the locality the day before yesterday
due to the heavy rainfall in our area.
A tree has fallen down in the society and is restricting a lot of our daily activities. Children of our
society are unable to play as the tree is covering a lot of area. Moreover, we are unable to park our
vehicles properly or even take them out. Lastly, the vendors are unable to move around in the
locality. I kindly request you to safely remove the tree from the place, for the ease of the residents.
I am positive that you would look into this matter and will take the necessary action. I look forward
to your cooperation at the earliest.
Thanking you
Yours sincerely
Pankaj Khandelwal
HWA President
Letter to the Government Example 6: You live in Saharanpur, Uttar Pradesh. In your locality, the
street lights are not well functioning and thus it gets really dark in the evening. Write a letter to the
Municipal Corporation of your city regarding this problem. (100-120 words)
Solution 6:
112-3B Wing
Prem Nagar
Saharanpur
UP- 247100
9 September 2022
To
Municipal Commissioner
Municipal Corporation
Saharanpur
Sir
I would like to draw your attention towards the immediate need of street lights in the locality of
Prem Nagar.
Sir, there are a very few functioning street lights in our locality. Majority of the street lights are
either non-operational or not working properly. As the evening approaches, it gets really dark on the
streets which makes walking an uphill task. Moreover, it makes the locality more prone to thievery
and poses a danger to the safety of residents.
Therefore, I request you to look into the matter and make the facility of street lights available in our
locality on a priority basis. Looking forward to your prompt response.
Thanking you
Yours truly
Advit Garg
What is a sales letter?
A sales letter is a written pitch to attract potential customers to a product or service. The goal of a
sales letter is to show a customer how your business will benefit them. When a consumer thinks
about meeting their needs, they are less focused on the idea of a business transaction, which can
lead to a sale.
Businesses use sales letters in both online and print formats. Sales letters are a form of direct
marketing that can be effective if they are composed using persuasive techniques and strong
content. They allow businesses to make a personal connection with current or prospective
customers.
A potential customer needs a reason to purchase. A sales letter gives that reason and backs it up
with examples and information. This will help sell the reader on the idea of the product or service a
business offers.
Here are the parts of a sales letter you should include to maximize your chances of making a sale.
Tell potential customers what they need in one sentence. Make it memorable-this may be the only
thing they see.
Example: Grass Roots Web Optimizer can help you double your customer base without spending
money on digital ads.
Addressing the unspoken needs of the sales prospect will connect them to your product. If you can
explain why this product or service will benefit them, your potential customer will pay more
attention to your words.
Example: Your website is an information portal for current and potential customers. You want to
attract web browsers to find and stay on your page. Spending hundreds of dollars on digital
campaigns may not result in a big sales increase. Grass Roots Web Optimizer software engages more
organic traffic on your website without the expense.
A bulleted list will help readers see the information you want to highlight. Use this list to build on
your headline and hooks.
We use 20% more SEO-focused topics than the average digital marketing agency.
Our optimized web pages track clicks and send you customized daily, weekly, and monthly
reports.
Example: "When I started using Grass Roots, I found their analysis so helpful. It showed me where
customers were clicking on my page so I knew what was attracting the most attention to my
products." -Cindy Beck, Owner of Lighting Source
Your readers need to be motivated to move beyond the page and do something to act on your offer.
Help them by presenting a clear, actionable step in your letter. If you are using email, a direct link or
action button should be included. In print marketing, use graphics and font to call attention to the
action.
Example: Enter your email and website here and we'll send you a free analysis of SEO organic traffic.
An effective sales technique is to heighten the immediacy or make the need feel greater for a
potential customer by introducing a timeline for a deal. This technique is also used by limiting the
number of items available for the offer. Giving the consumer a timeframe to take action is more
motivating in this type of sales pitch.
Example: Set up your annual Grass Roots Web Optimizer software campaign in the next 30 days and
your first month of digital optimization is free.
Using a postscript is another way to connect with customers and make your letter feel more
personal. It's also another way to emphasize your offer in a scannable way.
Example: P.S. I hope you'll take advantage of this chance to grow your organic traffic and increase
sales. Our goal is to help companies like yours thrive.
As you compose your sales letter, consider these ideas to improve your content.
Use informal language. Brief, clear sentences and short paragraphs make you sound more
human. A natural tone will help customers connect to your message and take the focus off
of selling.
Keep the customer in mind. Write with the mindset of what you as a customer would like to
hear. Make sure your words answer the question: "What's in it for me?"
Organize your content. Make sure your ideas flow from beginning to end. The format of
your letter should include an introduction, a body and a conclusion.
Include exciting visuals. Graphic design is an important feature of your letter aside from the
written content. One should complement the other. Keep designs simple and relevant to
current trends.
Sales Letter Example
Grass Roots Web Optimizer can help you double your customer base without spending money on
digital ads.
[Customer Name]
[Customer Address]
Dear Customer,
Your website is an information portal for current and potential customers. You want to attract web
browsers to find and stay on your page. Spending hundreds of dollars on digital campaigns may not
result in a big sales increase. Grass Roots Web Optimizer software engages more organic traffic on
your website without the expense.
We use 20% more SEO-focused topics than the average digital marketing agency.
Our optimized web pages track clicks and send you customized daily, weekly, and monthly
reports.
"When I started using Grass Roots, I found their analysis so helpful. It showed me where customers
were clicking on my page so I knew what was attracting the most attention to my products." -Cindy
Beck, Owner of Lighting Source
Our mission is to help businesses increase their online influence to retain and attract new
customers. Enter your email and website here and we'll send you a free analysis of SEO organic
traffic.
Set up your annual Grass Roots Web Optimizer software campaign in the next 30 days and your first
month of digital optimization is free.
Sincerely,
Jim Hudson
Customer Service Manager
Grass Roots Web Optimizer
P.S. I hope you'll take advantage of this chance to grow your organic traffic and increase sales. Our
goal is to help companies like yours thrive.