Basic User'S Guide: MFC-J825DW MFC-J835DW

BASIC USER’S GUIDE
MFC-J825DW
MFC-J835DW
Version A
USA/CAN
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-J825DW and MFC-J835DW
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
 may serve as confirmation of the purchase date of your product
should you lose your receipt;
 may support an insurance claim by you in the event of product loss
covered by insurance; and,
 will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
on-line at http://www.brother.com/registration/.
© 2011 Brother Industries, Ltd.

Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product

By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
 may serve as confirmation of the purchase date of your product should you lose your receipt;
 may support an insurance claim by you in the event of product loss covered by insurance; and,
 will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software documents and utilities, read FAQs and
troubleshooting tips, and learn how to get the most from your Brother product.
http://solutions.brother.com/
Note
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade.
For Customer Service
In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)
In Canada: 1-877-BROTHER
(514) 685-4898 (fax)
Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).
Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.
i
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
Note
In Canada only Visa and MasterCard are accepted.
In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada: 1-877-BROTHER
http://www.brother.ca/
Description Item
Ink Cartridge Standard <black> LC71BK (Prints approx. 300 pages) 1
Ink Cartridge Standard <yellow> LC71Y (Prints approx. 300 pages) 1
Ink Cartridge Standard <cyan> (blue) LC71C (Prints approx. 300 pages) 1
Ink Cartridge Standard <magenta> (red) LC71M (Prints approx. 300 pages) 1
Ink Cartridge High Yield <black> LC75BK (Prints approx. 600 pages) 1
Ink Cartridge High Yield <yellow> LC75Y (Prints approx. 600 pages) 1
Ink Cartridge High Yield <cyan> (blue) LC75C (Prints approx. 600 pages) 1
Ink Cartridge High Yield <magenta> (red) LC75M (Prints approx. 600 pages) 1
Premium Plus Glossy Photo Paper
(Letter size / 20 sheets) BP71GLTR
(4"  6" size / 20 sheets) BP71GP
Premium Glossy Photo Paper
(Letter size / 20 sheets) BP61GLL (USA only)
(4"  6" size / 20 sheets) BP61GLP (USA only)
1
For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.
ii
Description Item
Multipurpose Paper - Plain Paper
(Letter size / 500 sheets) BP60MPLTR (USA only)
Matte Inkjet Paper
(Letter size / 25 sheets) BP60ML (USA only)
Plain Inkjet Paper
(Letter size / 100 sheets) BP60PL100 (USA only)
Telephone Line Cord LG3077001 (USA only)
Basic User’s Guide LX8249001 (English for USA and Canada)
LX8249002 (French for Canada)
CD ROM for Windows® & Mac LX8265001 (MFC-J825DW)
LX8291001 (MFC-J835DW)
iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
iv
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
v
User's Guides and where do I find it?
Which manual? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety Printed / In the box
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Quick Setup Guide Follow the instructions for setting up your Printed / In the box
machine and installing the drivers and software
for the operating system and connection type
you are using.
Basic User's Guide Learn the basic Fax, Copy, Scan and Printed / In the box
PhotoCapture Center™ operations and how to
replace consumables. See troubleshooting tips.
Advanced User's Guide Learn more advanced operations: Fax, Copy, PDF file / CD-ROM
security features, printing reports and
performing routine maintenance.
Software User's Guide Follow these instructions for Printing, Scanning, PDF file / CD-ROM
Network Scanning, PhotoCapture Center™,
Remote Setup, PC-Fax, Disc Print, Web
Services (Scan), and using the Brother
ControlCenter utility.
Network Glossary This Guide provides basic information about PDF file / CD-ROM
advanced network features of Brother
machines along with explanations about
general networking and common terms.
Network User's Guide This Guide provides useful information about PDF file / CD-ROM
wired and wireless network settings and
security settings using the Brother machine.
You can also find supported protocol
information for your machine and detailed
troubleshooting tips.
Mobile Print/Scan Guide This Guide provides useful information about PDF file / Brother
printing data from your mobile phone and Solutions Center 1
transmitting scanned data from the Brother
machine to your mobile phone.
Web Connect Guide This Guide provides useful information about PDF file / Brother
accessing internet services from the Brother Solutions Center 1
machine, as well as downloading images,
printing data and uploading files directly from
internet services.
1
Visit us at http://solutions.brother.com/.
vi
Table of Contents
(BASIC USER’S GUIDE)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide,
Network User’s Guide, and Network Glossary ...................................................2
Viewing Documentation...................................................................................2
Accessing Brother Support (Windows®)................................................................4
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
LCD Touchscreen............................................................................................8
Status LED ......................................................................................................9
Basic Operations .............................................................................................9
2 Loading paper 10
Loading paper and other print media...................................................................10
Loading envelopes and postcards .................................................................13
Loading photo paper......................................................................................14
Printable area ................................................................................................ 17
Paper settings......................................................................................................18
Paper Type ....................................................................................................18
Paper Size ..................................................................................................... 18
Acceptable paper and other print media.............................................................. 19
Recommended print media ........................................................................... 19
Handling and using print media ..................................................................... 20
Choosing the right print media....................................................................... 21
3 Loading documents 23
How to load documents ....................................................................................... 23
Using the ADF ...............................................................................................23
Using the scanner glass ................................................................................ 24
Unscannable area ......................................................................................... 25
4 Sending a fax 26
How to send a fax ................................................................................................ 26
Stop faxing..................................................................................................... 28
Setting scanner glass size for faxing ............................................................. 28
Color fax transmission ...................................................................................28
Canceling a fax in progress ........................................................................... 28
How to preview an outgoing fax .................................................................... 28
Transmission Verification Report...................................................................29
vii
5 Receiving a fax 30
Receive Modes ....................................................................................................30
Choose the correct Receive Mode ................................................................30
Using Receive Modes..........................................................................................32
Fax Only ........................................................................................................32
Fax/Tel...........................................................................................................32
Manual...........................................................................................................32
External TAD .................................................................................................32
Receive Mode settings ........................................................................................33
Ring Delay .....................................................................................................33
F/T Ring Time (Fax/Tel mode only) ...............................................................33
Easy Receive.................................................................................................34
Fax Preview (Black & White only)........................................................................34
How to preview a received fax.......................................................................34
Turning off Fax Preview.................................................................................36
6 Telephone services and external devices 37

Telephone services..............................................................................................37
Voice Mail ......................................................................................................37
Distinctive Ring..............................................................................................38
Connecting an external TAD (telephone answering device)................................40
Connections...................................................................................................41
Recording an outgoing message (OGM) on an external TAD .......................41
Multi-line connections (PBX) .........................................................................42
External and extension telephones......................................................................42
Connecting an external or extension telephone ............................................42
Using external and extension telephones......................................................43
Using a non-Brother cordless external telephone .........................................43
Using remote codes.......................................................................................43
7 Dialing and storing numbers 45

How to dial ...........................................................................................................45
Manual dialing ...............................................................................................45
Speed Dialing ................................................................................................45
Fax Redial .....................................................................................................45
Storing numbers ..................................................................................................46
Storing a pause .............................................................................................46
Storing Speed Dial numbers..........................................................................46
Changing Speed Dial names or numbers......................................................47
8 Making copies 48
How to copy .........................................................................................................48
Stop copying..................................................................................................48
Copy settings.................................................................................................49
Paper Options................................................................................................49
viii
9 PhotoCapture Center™: Printing photos from a memory card or
USB Flash memory drive 50
PhotoCapture Center™ operations (PHOTO mode) ........................................... 50
Using a memory card or USB Flash memory drive .......................................50
Getting started ..................................................................................................... 51
Print Images......................................................................................................... 53
View Photos................................................................................................... 53
PhotoCapture Center™ print settings.................................................................. 54
How to scan to a memory card or USB Flash memory drive............................... 54
10 How to print from a computer 56

Printing a document.............................................................................................56
11 How to scan to a computer 57

Scanning a document ..........................................................................................57
Scanning using the SCAN key............................................................................. 57
Scanning using a scanner driver ......................................................................... 58
Scanning using the ControlCenter....................................................................... 58
12 How to print on a Disc (CD/DVD/BD) 59

Overview.............................................................................................................. 59
How to load a Disc (CD/DVD/BD)........................................................................59
A Routine maintenance 61
Replacing the ink cartridges ................................................................................ 61
Cleaning and checking the machine.................................................................... 64
Cleaning the scanner..................................................................................... 64
Cleaning the print head .................................................................................65
Checking the print quality .............................................................................. 65
Checking the print alignment ......................................................................... 66
B Troubleshooting 67
Error and Maintenance messages....................................................................... 67
Error animation .............................................................................................. 75
Transferring your faxes or Fax Journal report ............................................... 75
Document jam .............................................................................................. 76
Printer jam or paper jam ................................................................................ 77
Disc Jam ........................................................................................................83
Troubleshooting .................................................................................................. 86
If you are having difficulty with your machine ................................................ 86
Dial Tone ......................................................................................................96
Telephone line interference / VoIP ................................................................ 96
Machine Information ............................................................................................ 97
Checking the serial number........................................................................... 97
Reset functions.............................................................................................. 97
How to reset the machine.............................................................................. 97
ix
C Menu and features 98
On-screen programming......................................................................................98
Menu table ...........................................................................................................99
Entering Text .....................................................................................................122
Inserting spaces .........................................................................................122
Making corrections ......................................................................................122
Repeating letters .........................................................................................122
D Specifications 123
General ..............................................................................................................123
Print media.........................................................................................................125
Fax .....................................................................................................................126
Copy ..................................................................................................................127
PhotoCapture Center™ .....................................................................................128
PictBridge ..........................................................................................................129
Scanner .............................................................................................................130
Printer ................................................................................................................131
Interfaces ...........................................................................................................132
Computer requirements .....................................................................................133
Consumable items .............................................................................................134
Network (LAN) ...................................................................................................135
E Index 136
x
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup 8 PhotoCapture Center™:

IMPORTANT NOTE
Printing photos from a
Memory storage memory card or USB Flash
Volume Settings memory drive
Automatic Daylight Saving Time
PhotoCapture Center™ operations
Sleep Mode
Print Images
LCD screen
PhotoCapture Center™ print settings
Mode Timer
Scan to a memory card or USB Flash
memory drive
2 Security features
Memory Security 9 Printing photos from a
camera
3 Sending a fax Printing photos directly from a
Additional sending options PictBridge camera
Additional sending operations Printing photos directly from a digital
Polling overview camera (without PictBridge)
4 Receiving a fax A Routine maintenance

Memory Receive (Black & White only) Cleaning and checking the machine
Remote Retrieval Packing and shipping the machine
Additional receiving operations
Polling overview B Glossary
5 Dialing and storing numbers C Index

Voice operations
Additional dialing operations
Additional ways to store numbers
6 Printing reports
Fax reports
Reports
7 Making copies
Copy settings
xi
xii
1 General information 1
1
Using the
documentation 1
WARNING
WARNING indicates a potentially
Thank you for buying a Brother machine! hazardous situation which, if not avoided,
Reading the documentation will help you could result in death or serious injuries.
make the most of your machine.
CAUTION
Symbols and conventions CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
used in the documentation 1
minor or moderate injuries.
The following symbols and conventions are IMPORTANT

used throughout the documentation.
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
Bold Bold typeface identifies specific may result in damage to property or loss of
keys on the machine’s control product functionality.
panel or on the computer
Notes tell you how you should
screen.
respond to a situation that may arise
Italics Italicized typeface emphasizes or give tips about how the operation
an important point or refers you works with other features.
to a related topic.
Electrical Hazard icons alert you to
Courier Text in Courier New font possible electrical shock.
New identifies messages on the
LCD of the machine.
1
Chapter 1
Accessing the b If the model name screen appears, click

your model name.
Advanced User’s c If the language screen appears, click
Guide, Software User’s your language. The CD-ROM Top Menu
will appear.
Guide, Network User’s
Guide, and Network
Glossary 1
This Basic User’s Guide does not contain all

the information about the machine, such as
how to use the advanced features for Fax,
Copy, PhotoCapture Center™, Printer,
Scanner, PC-Fax, and Network. When you
are ready to learn detailed information about
these operations, read the
Advanced User’s Guide, d Click Documentation.
Software User’s Guide,
Network User’s Guide, and e Click PDF documents. If the country
Network Glossary that are on the CD-ROM. screen appears, choose your country.
After the list of User’s Guides appears,
Viewing Documentation 1
choose the guide you want to read.
Viewing Documentation
Viewing Documentation (Macintosh) 1
(Windows®) 1
To view the documentation, from the Start

a Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
menu, select Brother, MFC-XXXX (where
drive. The following window will appear.
XXXX is your model name) from the
programs group, and then choose
User’s Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following the instructions below:
a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.
Note
If the Brother screen does not appear
automatically, go to b Double-click the Documentation icon.
My Computer (Computer), double-click
the CD-ROM icon, and then double-click c Double-click your language folder.
start.exe.
d Double-click top.pdf. If the country
screen appears, choose your country.
2
General information
e After the list of User’s Guides appears, How to find Network setup
choose the guide you want to read. instructions 1
Your machine can be connected to a wireless 1

How to find Scanning instructions 1
or wired network.
There are several ways you can scan Basic setup instructions
documents. You can find the instructions as uuQuick Setup Guide
follows:
If your wireless access point or router
Software User’s Guide supports Wi-Fi Protected Setup or AOSS™
 Scanning uuQuick Setup Guide
 ControlCenter Network setup uuNetwork User’s Guide
 Network Scanning
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides
(Windows® users)
 The complete ScanSoft™
PaperPort™12SE with OCR How-to-
Guides can be viewed from the Help
selection in the ScanSoft™
PaperPort™12SE application.
Presto! PageManager User’s Guide
(Macintosh users)
Note
Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/
brother/PM9SEInstaller_BR_multilang.dmg
 The complete Presto! PageManager

User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
3
Chapter 1
Accessing Brother  To visit our Web site for genuine Brother

Supplies
Support (Windows®) 1
(http://www.brother.com/original/),
click Supplies Information.
You can find all the contacts you will need,  To access the Brother CreativeCenter
such as Web support (Brother Solutions (http://www.brother.com/creativecenter/)
Center), Customer Service and Brother for FREE photo projects and printable
Authorized Service Centers in Brother downloads,
numbers uu page i and on the CD-ROM. click Brother CreativeCenter.
 Click Brother Support on the Top Menu.  To return to the Top Menu, click Back or
The following screen will appear: if you are finished, click Exit.
 To access our Web site

(http://www.brother.com/), click
Brother Home Page.
 To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
 To access the USA Brother online
shopping mall
(http://www.brothermall.com/) for
additional product and services
information, click Brother Mall.com.
 To access Canada’s Brother online
shopping mall (http://www.brother.ca/) for
additional product and services
information, click Shop Online (Canada).
 For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
4
General information
Accessing Brother
Support (Macintosh) 1
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the CD-ROM.
 Double-click the Brother Support icon.
The following screen will appear:
 To download and install NewSoft CD

Labeler, click NewSoft CD Labeler.
 To download and install Presto!
PageManager, click
Presto! PageManager.
 To register your machine from the Brother
Product Registration Page
(http://www.brother.com/registration/),
click On-Line Registration.
 For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
 To visit our Web site for genuine Brother
Supplies
(http://www.brother.com/original/), click
Supplies Information.
5
Chapter 1
Control panel overview 1
The MFC-J825DW and MFC-J835DW have the same control panel keys.
7 6
1 Mode keys: 2 Telephone keys:

 Redial/Pause
 FAX
Redials the last 30 numbers called. It also
Lets you access FAX mode. inserts a pause when dialing numbers.
 Hook
 SCAN
Press before dialing when you want to listen
Lets you access SCAN mode. to make sure a fax machine has answered,
and then press Black Start or Color Start.
 COPY
Also, press this key after picking up the
Lets you access COPY mode. handset of the external telephone during
the F/T pseudo/double-ring.
 PHOTO
3 Start keys:
Lets you access PHOTO mode.
 Black Start

Lets you start sending faxes or making
Lets you return to Ready mode. copies in black & white. Also lets you start
a scanning operation (in color or black &
white depending on the scan setting in the
ControlCenter software).
 Color Start
Lets you start sending faxes or making
copies in full color. Also lets you start a
scanning operation (in color or black &
white, depending on the scan setting in the
ControlCenter software).
6
General information
5 4
2 3
4 Stop/Exit 7 On/Off
Stops an operation or exits the menu. You can turn the machine on and off.
5 Dial Pad
Press On/Off to turn the machine on.
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine. Press and hold down On/Off to turn the
6 LCD (Liquid Crystal Display) machine off. The LCD will show
Shutting Down and will stay on for a few
This is a Touchscreen LCD. You can access
seconds before going off.
the menus and options by pressing buttons
displayed on the screen. If you have connected an external telephone or
TAD, it is always available.
Also, you can adjust the angle of the LCD
screen by lifting it. If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.
Note
Most of the illustrations in this User’s Guide
show the MFC-J825DW.
7
Chapter 1
LCD Touchscreen 1
6 Ink indicator
Lets you see the available ink volume.
The LCD shows the current machine status Also, lets you access the Ink menu.
when the machine is idle. 7 Wireless Status
A four level indicator shows the current
9 8 wireless signal strength if you are using a
11 10 7
wireless connection.
0 Max
6
8 Menu
Lets you access the main menu.
9 Disc
1 2 3 4 5 Lets you print on printable media, including
CD-R/RW, DVD-R/RW and Blu-ray Disc™.
1 Current Receive Mode (uuSoftware User’s Guide: Printing on a Disc)
Lets you see the current receive mode.
10 Web
 Fax (Fax Only)
Lets you connect the Brother machine to an
 F/T (Fax/Tel) internet service.
 TAD (External TAD) For details uuWeb Connect Guide.
 Mnl (Manual) 11 New Fax
When Fax Preview is set to On, you can see
Note how many new faxes you have received.
When the Distinctive Ring feature is turned on,
the LCD shows D/R. For details, see The warning icon appears when there is
Distinctive Ring uu page 38. an error or maintenance message. For
details, see Error and Maintenance
2 Fax Preview messages uu page 67.
Lets you preview received faxes.
3 Faxes in memory
Shows how many received faxes are in the
memory.
4 Call History
Lets you view a list of outgoing calls and the

Caller ID history.
Also, lets you fax the number you have chosen
from the lists.
5 Speed Dial
Lets you set up Speed Dial and Group

numbers.
Also, you can search for the number you want
to dial.
8
General information
Status LED 1
b Press a or b to display
Initial Setup.
When you turn the machine on, the status 1
LED lights up.
When the memory card or USB Flash
memory drive is being read or written to, the
status LED blinks.
When the machine is in Sleep Mode, the
status LED will be off.
c Press Initial Setup.
d Press a or b to display Receive Mode.
e Press Receive Mode.
f Press Fax/Tel.
Basic Operations 1
To operate the Touchscreen use your finger

to press the Menu or option button directly on
the Touchscreen. To display and access all
the screen menus or options in a setting,
press d c or a b to scroll through them.
Note
IMPORTANT
Press to go back to the previous
DO NOT press the Touchscreen with a
level.
sharp object, such as a pen or stylus. It
may damage the machine.
g Press Stop/Exit.
The following steps show how to change a

setting in the machine. In this example the
Receive mode setting is changed from
Fax Only to Fax/Tel.
a Press Menu.
9
2 Loading paper 2
Loading paper and b Lift the output paper tray cover (1).
other print media 2
1
Note
To print on Photo (4"  6") or Photo L
(3.5"  5") paper, you must use the photo
bypass tray. (See Loading photo paper
uu page 14.)
Load only one size of paper and one type of

paper in the paper tray at any one time.
a Pull the paper tray completely out of the

machine.
c With both hands, gently press and slide

the paper side guides (1) and then the
paper length guide (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
Note
If the paper support flap (1) is open, close 1
it, and then close the paper support (2).
1 2
10
Loading paper
Note
e Gently put the paper into the paper tray
print side down and top edge in first.
When you are using Legal size paper, Check that the paper is flat in the tray.
press and hold the universal guide release
button (1) as you slide out the front of the
paper tray.
2
IMPORTANT
Be careful not to push the paper in too far;
d Fan the stack of paper well to avoid it may lift at the back of the tray and cause
paper jams and misfeeds. paper feed problems.
Note
When there are only a few sheets of paper
left in the paper tray, the machine may
start to misfeed. Load at least 10 sheets of
paper in the paper tray.
Note
Always make sure that the paper is not
curled or wrinkled.
11
Chapter 2
f Gently adjust the paper side guides (1) i While holding the paper tray in place,
to fit the paper using both hands. pull out the paper support (1) until it
Make sure the paper side guides touch clicks, and then unfold the paper
the sides of the paper. support flap (2).
IMPORTANT
DO NOT use the paper support flap for
Legal size paper.
g Close the output paper tray cover.
h Slowly push the paper tray completely

into the machine.
12
Loading paper
Loading envelopes and Loading envelopes and postcards 2
postcards 2
a Before loading, press the corners and

sides of envelopes or postcards to make
them as flat as possible.
About envelopes
2
2
 Use envelopes that weigh from 20 to 25 lb IMPORTANT

(80 to 95 g/m2). If envelopes or postcards are “double-
 Some envelopes need margin settings to feeding,” put one envelope or postcard in
be set in the application. Make sure you the paper tray at a time.
do a test print first before printing many
envelopes.
IMPORTANT
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Glue Double flaps
Occasionally you may experience paper

feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
13
Chapter 2
b Put envelopes or postcards in the paper c Select Reverse Print in the printer
tray with the address side down and the driver’s dialog box, and then adjust the
leading edge in first as shown in the size and margin in your application.
illustration. Using both hands, gently uuSoftware User’s Guide: Printing
press and slide the paper side (Windows®)
guides (1) and paper length guide (2) to uuSoftware User’s Guide: Printing and
fit the size of the envelopes or Faxing (Macintosh)
postcards.
Loading photo paper 2
1
Note
In Canada, the photo bypass tray is
called the photo paper tray.
Use the photo bypass tray, which is located

on the top of the output paper tray cover, to
print on Photo (4"  6") and Photo L
2 (3.5"  5") size paper. When you use the
photo bypass tray, you do not have to take
out the paper that is in the tray beneath it.
(For the maximum number of photo cards you
can load, see Paper weight, thickness and
capacity uu page 22.)
a Squeeze the blue photo bypass tray

release button (1) using your right index
If you have problems printing on finger and thumb and push the photo
envelopes with the flap on the short edge, bypass tray forward until it clicks into the
try the following: 2
photo printing position (2).
a Open the envelope flap.
b Put the envelope into the paper tray with

the address side down and the flap
positioned as shown in the illustration.
1
Photo Bypass Tray
14
Loading paper
b Press and slide the paper side

Note
guides (1) and paper length guide (2) to
fit the paper size. • Always make sure that the paper is not
curled or wrinkled.
2 • The Photo indicator confirms that the
photo bypass tray is in the Photo printing 2
position. The A4/LTR indicator confirms
that the photo bypass tray is in the Normal
printing position.
c Put the photo paper into the photo

bypass tray and gently adjust the paper
side guides to the paper.
Make sure the paper side guides touch
the sides of the paper.
Check that the paper is flat in the tray.
15
Chapter 2
d When you have finished printing photos

return the photo bypass tray to the IMPORTANT
Normal printing position. If you do not, If you do not return the photo bypass tray
you will get a No Paper Fed error to the Normal printing position after
when you use Letter or Legal size paper. printing photos, you will get a
No Paper Fed error when you use cut
Squeeze the blue photo bypass tray sheet paper.
release button (1) using your right index
finger and thumb and pull the photo
bypass tray back until it clicks (2).
Photo Bypass Tray in the Normal

2 printing position
Photo Bypass Tray in the Photo

printing position
16
Loading paper
Printable area 2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper only when the Borderless print feature is available and turned on.
uuSoftware User’s Guide: Printing (Windows®) 2
uuSoftware User’s Guide: Printing and Faxing (Macintosh)
Cut Sheet Paper Envelopes
3 4 3 4
1 1
2 2
Top (1) Bottom (2) Left (3) Right (4)

Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
Envelopes 0.87 in. (22 mm) 0.87 in. (22 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
Note
The Borderless feature is not available for envelopes and duplex printing.
17
Chapter 2
Paper settings 2
Paper Size 2
You can use six sizes of paper for copies:

Paper Type 2
Letter, Legal, A4, A5, Executive and
4"  6" (10  15 cm) and three sizes for
To get the best print quality, set the machine printing faxes: Letter, Legal and A4. When
for the type of paper you are using. you change the size of paper you load in the
machine, you will need to change the paper
a Press Menu. size setting at the same time so your machine
can fit an incoming fax on the page.
General Setup. a Press Menu.
c Press General Setup. b Press a or b to display
General Setup.
d Press a or b to display Paper Type.
e Press Paper Type.

c Press General Setup.
f Press Plain Paper, Inkjet Paper,

d Press a or b to display Paper Size.
Brother BP71, Brother BP61, e Press Paper Size.
Other Glossy or Transparency.
f Press Letter, Legal, A4, A5, EXE or
g Press Stop/Exit. 4"x6".
Note g Press Stop/Exit.

The machine ejects paper with printed
surfaces face up onto the paper tray at the
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
18
Loading paper
Acceptable paper and Recommended print media 2
other print media 2

To get the best print quality, we suggest using
Brother paper. (See the table below.)
The print quality can be affected by the type
We recommend using “3M Transparency
of paper you use in the machine.
Film” when you print on transparencies.
2
To get the best print quality for the settings
you have chosen, always set the Paper Type Brother paper
to match the type of paper you load.
Paper Type Item
You can use plain paper, inkjet paper (coated
Premium Plus Glossy
paper), glossy paper, transparencies and
Photo
envelopes.
 Letter BP71GLTR
We recommend testing various paper types
 4"  6" BP71GP
before buying large quantities.
Premium Glossy Photo
For best results, use Brother paper.
 Letter BP61GLL (USA only)
 When you print on inkjet paper (coated
 4"  6" BP61GLP (USA only)
paper), transparencies and glossy paper,
be sure to choose the proper print media Matte Inkjet (Letter) BP60ML (USA only)
in the “Basic” tab of the printer driver or in Plain Inkjet
the Paper Type setting of the machine’s  Letter BP60PL100 (USA
menu. (See Paper Type uu page 18.) only)
 When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
 When you print on transparencies, load
one extra sheet in the paper tray.
 When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
 Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
19
Chapter 2
Handling and using print Paper capacity of the output paper

media 2
tray cover 2
Up to 50 sheets of Letter, Legal or A4 20 lb

 Store paper in its original packaging and (80 g/m2) paper.
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and  Transparencies and photo paper must be
heat. picked up from the output paper tray cover
one page at a time to avoid smudging.
 Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
 Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
IMPORTANT
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped
1 0.08 in. (2 mm) or greater curl may

cause jams to occur.
• Extremely shiny or highly textured
• Paper that cannot be arranged
uniformly when stacked
• Paper made with a short grain
20
Loading paper
Choosing the right print media 2
Paper type and size for each operation 2
Paper Type Paper Size Usage 2

Fax Copy Photo Printer
Capture
Cut-Sheet Letter 8 1/2  11 in. (215.9  279.4 mm) Yes Yes Yes Yes
A4 8.3  11.7 in. (210  297 mm) Yes Yes Yes Yes
Legal 8 1/2  14 in. (215.9  355.6 mm) Yes Yes – Yes
Executive 7 1/4  10 1/2 in. (184  267 mm) – Yes – Yes
JIS B5 7.2  10.1 in. (182  257 mm) – – – User
Defined
A5 5.8  8.3 in. (148  210 mm) – Yes – Yes
A6 4.1  5.8 in. (105  148 mm) – – – Yes
Cards 4  6 in. (10  15 cm) – Yes Yes Yes
3 1/2  5 in. (89  127 mm) – – – Yes
5  7 in. (13  18 cm) – – Yes Yes
5  8 in. (127  203 mm) – – – Yes
Postcard 1 3.9  5.8 in. (100  148 mm) – – – User
Defined
Postcard 2 5.8  7.9 in. (148  200 mm) – – – User
(Double) Defined
Envelopes C5 Envelope 6.4  9 in. (162  229 mm) – – – Yes
DL Envelope 4.3  8.7 in. (110  220 mm) – – – Yes
COM-10 4 1/8  9 1/2 in. (105  241 mm) – – – Yes
Monarch 3 7/8  7 1/2 in. (98  191 mm) – – – Yes
Y4 Envelope 4.1  9.3 in. (105  235 mm) – – – User
Defined
Transparencies Letter 8 1/2  11 in. (215.9  279.4 mm) – Yes – Yes
A4 8.3  11.7 in. (210  297 mm) – Yes – Yes
Legal 8 1/2  14 in. (215.9  355.6 mm) – Yes – Yes
A5 5.8  8.3 in. (148  210 mm) – Yes – Yes
21
Chapter 2
Paper weight, thickness and capacity 2
Paper Type Weight Thickness No. of

sheets
Cut Sheet Plain Paper 17 to 32 lb (64 to 120 g/m2) 3 to 6 mil (0.08 to 0.15 mm) 100 1
Inkjet Paper 17 to 53 lb (64 to 200 g/m 2) 3 to 10 mil (0.08 to 0.25 mm) 20
Glossy Paper Up to 58 lb (Up to 220 g/m2) Up to 10 mil (Up to 0.25 mm) 20 2 3
Cards Photo 4"  6" Up to 58 lb (Up to 220 g/m2) Up to 10 mil (Up to 0.25 mm) 20 2 3
Index Card Up to 32 lb (Up to 120 g/m2) Up to 6 mil (Up to 0.15 mm) 30
Postcard Up to 53 lb (Up to 200 g/m2) Up to 10 mil (Up to 0.25 mm) 30
Envelopes 20 to 25 lb (75 to 95 g/m 2) Up to 20 mil (Up to 0.52 mm) 10
Transparencies – – 10
1
Up to 100 sheets of plain paper 20 lb (80 g/m 2).
2
For Photo 4"  6" paper and Photo L 3.5"  5" paper, use the photo bypass tray (in USA) or the photo paper tray (in
Canada). (See Loading photo paper uu page 14.)
3
BP71 69 lb (260 g/m 2) paper is especially designed for Brother inkjet machines.
22
3 Loading documents 3
How to load How to load documents 3
documents 3
IMPORTANT
• DO NOT pull on the document while it is
You can send a fax, make copies, and scan
feeding.
from the ADF (automatic document feeder) 3
and from the scanner glass. • DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, pasted or taped.
Using the ADF 3
• DO NOT use cardboard, newspaper or

fabric.
The ADF can hold up to 15 pages 1 and feeds
each sheet individually. Use 24 lb (90 g/m2)
paper and always fan the pages before
Make sure documents with ink or correction
placing them in the ADF.
fluid are completely dry.
1
The ADF can hold up to 20 pages, if you stagger the
pages and meet the following conditions: a Unfold the ADF Document Support (1)
Temperature: 68 - 78.8F (20 - 26C) and the ADF Document Support
Humidity: 40 - 50% without condensation Flap (2).
Paper: Using either BP60MPLTR or XEROX4200
20 lb paper
2
Document Sizes and Weights 3
Length: 5.8 to 14 in.

(148 to 355.6 mm)
Width: 5.8 to 8.5 in.
(148 to 215.9 mm)
Weight: 17 to 24 lb
(64 to 90 g/m2)
Note
DO NOT use the ADF Document Support
Flap for Legal size paper.
b Fan the pages well.
23
Chapter 3
c Adjust the paper guides (1) to fit the How to load documents 3
width of your document.

Note
To use the scanner glass, the ADF must
be empty.
1
a Lift the document cover.
b Using the document guidelines on the

left and top, place the document
face down in the upper left corner of the
scanner glass.
d Place your document, face down, top

edge first in the ADF underneath the
guides until the LCD screen shows
ADF Ready and you feel it touch the
feed rollers.
IMPORTANT
DO NOT leave a thick document on the
scanner glass. If you do this, the ADF may
jam.
Using the scanner glass 3
You can use the scanner glass to fax, copy or

scan pages of a book or one page at a time.
Document Sizes Supported 3
Length: Up to 11.7 in. (297 mm)

Width: Up to 8.5 in. (215.9 mm)
Weight: Up to 4.4 lb (2 kg)
c Close the document cover.
24
Loading documents
IMPORTANT
If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.
Unscannable area 3
3
The scannable area depends on the settings
in the application you are using. The figures
below show unscannable areas.
3 4
1
Usage Document Top (1) Left (3)

Size
Bottom (2) Right (4)
Fax Letter 0.12 in. 0.16 in.
Legal (3 mm) (4 mm)
A4 0.12 in. 1
(3 mm)
Copy All paper 0.12 in.
Scan sizes (3 mm)
1 The unscannable area is 0.04 in (1 mm) when you

use the ADF.
25
4 Sending a fax 4
How to send a fax b Do one of the following to load your

document:
4
The following steps show how to send a fax.  Place the document face down in the
ADF. (See Using the ADF
a When the machine is idle, the date and uu page 23.)
time appear on the LCD. When you want  Load your document face down on
to send a fax, or change fax send or the scanner glass. (See Using the
scanner glass uu page 24.)
receive settings, press the (FAX)
key to illuminate it in blue. Note
• To send color faxes with multiple pages
use the ADF.
• If you send a black & white fax from the
ADF while the memory is full, it will be sent
in real time.
• You can use the scanner glass to fax
pages of a book one at a time. The
document can be up to Letter or A4 size.
 The LCD shows:
• Since you can only scan one page at a
time, it is easier to use the ADF if you are
sending a multiple-page document.
26
Sending a fax
c You can change the following fax d Enter the fax number.
sending settings. Press FAX and then Using the dial pad
press d or c to scroll through the fax
settings. When the setting you want is Using Speed Dial
displayed, press it and choose your  Speed Dial
option.
Using call history
(Basic User’s Guide)
 Outgoing Call
For details about changing the following
fax sending settings, see pages 28 to  Caller ID hist.
29.
Note 4
 Glass ScanSize
You can preview a fax message before
 Color Fax Transmission sending it by setting Preview to On. (See
 Preview Outgoing Fax How to preview an outgoing fax
uu page 28.)
 Transmission Verification Report
(Setup)
e Press Black Start or Color Start.
(Advanced User’s Guide)
For more advanced fax sending Faxing from the ADF
operations and settings  The machine starts scanning and
uuAdvanced User’s Guide: Sending a sending the document.
fax
Faxing from the scanner glass
 Contrast
 If you pressed Black Start, the
 Fax Resolution machine starts scanning the first
 Set New Defaults page. Go to step f.
 Factory Reset  If you pressed Color Start, the LCD

asks if you want to send a color fax.
 Faxing at End of Call Press Yes to confirm. The machine
 Broadcasting starts scanning and sending the
document.
 Real Time Transmission
 Overseas Mode f When the LCD asks you Next Page?,
do one of the following:
 Delayed Fax
 To send a single page, press No (or
 Batch Transmission press Black Start again).
 Canceling Waiting Jobs The machine starts sending the
 Polled Transmit document.
 To send more than one page, press
Yes and go to step g.
g Place the next page on the scanner

glass.
Press Black Start or Color Start.
The machine starts scanning the page.
(Repeat steps f and g for each
additional page.)
27
Chapter 4
Stop faxing 4 Canceling a fax in progress 4
To stop faxing, press Stop/Exit. If you want to cancel a fax while the machine
is scanning, dialing or sending, press
Stop/Exit.
Setting scanner glass size for
faxing
How to preview an outgoing
4
When documents are A4 size, you need to fax 4
set the Scan Size to A4. If you do not, the

bottom portion of the faxes will be missing. You can preview a fax message before you
send it. You must set Real Time
a Press (FAX). Transmission and Polling RX to Off before
you use this feature.
b Press d or c to display
Advanced Settings.
a Press (FAX).
c Press Advanced Settings.
b Press d or c to display
d Press a or b to display Advanced Settings.
Glass ScanSize.
c Press Advanced Settings.
e Press Glass ScanSize.
d Press a or b to display Preview.
f Press Letter or A4.
e Press Preview.
g Press .
f Press On.
Note g Load the document.
• You can save the setting you use most
often by setting it as the default. h Press .
(uuAdvanced User’s Guide: Setting your
changes as the new default) i Enter the fax number using the dial pad
• This setting is only available for sending or Speed Dial.
documents from the scanner glass.
Color fax transmission 4
Your machine can send a color fax to

machines that support this feature.
Color faxes cannot be stored in the machine’s
memory. When you send a color fax, the
machine will send it in real time (even if
Real Time TX is set to Off).
28
Sending a fax
j Press Black Start.  On: Prints a report after every fax you
The machine starts scanning the send.
document and the outgoing fax appears  On+Image: Prints a report after every fax
on the LCD. you send. A portion of the fax’s first page
When the fax is displayed, press Menu appears on the report.
on the Touchscreen and the following
buttons will appear. Press the button  Off: Prints a report if your fax is
you want to use to perform an operation. unsuccessful due to a transmission error.
The report will also print if you send a color
fax that the receiving machine prints in
Button Description
black & white. Off is the default setting.
Enlarge the fax.
 Off+Image: Prints a report if your fax is 4
Reduce the fax. unsuccessful due to a transmission error.
The report will also print if you send a color
or Scroll vertically. fax that the receiving machine prints in
or Scroll horizontally. black & white.
A portion of the fax’s first page appears on
Rotate the fax clockwise.
the report.
Go back to the previous page.
a Press Menu.
Go to the next page.
Close the preview table.
b Press a or b to display Fax.
c Press Fax.
Note
To send a color fax do not use Fax d Press a or b to display
Preview. Report Setting.
e Press Report Setting.

k Press Black Start.
f Press Transmission.
Note
The fax message in the memory will be g Press On, On+Image, Off or
sent and then erased when you press Off+Image.
Black Start.
h Press Stop/Exit.
Transmission Verification Note

• If you choose On+Image or Off+Image
Report 4
the image will only appear on the

Transmission Verification Report if Real
You can use the Transmission Verification
Time Transmission is set to Off.
Report as proof that you sent a fax. This
(uuAdvanced User’s Guide: Real Time
report lists the sender’s name or fax number,
Transmission)
the time and date of transmission, duration of
transmission, number of pages sent, and • If your transmission is successful, "OK" will
whether or not the transmission was appear next to "RESULT" on the
successful. Transmission Verification Report. If
transmission is not successful, "NG" will
There are several settings available for the
appear next to "RESULT."
Transmission Verification Report:
29
5 Receiving a fax 5
Receive Modes 5
Choose the correct Receive Mode 5
The correct Receive Mode is determined by the external devices and telephone subscriber
services (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother
machine.
Will you be using a Distinctive Ring number for receiving faxes?

Brother uses the term “Distinctive Ring” but different telephone companies may have other names for this
service, such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,
Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring
uu page 38 for instructions on setting up your machine using this feature.)
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
(See Voice Mail uu page 37 for instructions on setting up your machine using this service.)
Will you be using a Telephone Answering Device on the same telephone line as your Brother
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode.
(See Connecting an external TAD (telephone answering device) uu page 40.)
Will you be using your Brother machine on a dedicated fax line?

Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode.
(See Fax Only uu page 32.)
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
Fax/Tel mode is used when sharing the Brother machine and your telephone on the same line.
Choose Fax/Tel as your receive mode. (See Fax/Tel uu page 32.)
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine
with Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the telephone line and must answer every call
yourself. (See Manual uu page 32.)
30
Receiving a fax
To set the receive mode follow the instructions below:
a Press Menu.
b Press a or b to display Initial Setup.
d Press a or b to display Receive Mode.
e Press Receive Mode.
f Press Fax Only, Fax/Tel, External TAD or Manual.
g Press Stop/Exit.
The LCD will display the current receive mode. 5
31
Chapter 5
Using Receive Modes 5

External TAD 5
Some receive modes answer automatically External TAD mode lets an external
(Fax Only and Fax/Tel). You may want to answering device manage your incoming
change the ring delay before using these calls. Incoming calls will be handled in one of
modes. (See Ring Delay uu page 33.) the following ways:
 Faxes will be automatically received.
Fax Only 5
 Voice callers can record a message on the
external TAD.
Fax Only mode will automatically answer
(For more information see Connecting an
every call as a fax call.
external TAD (telephone answering device)
uu page 40.)
Fax/Tel 5
Fax/Tel mode helps you automatically

manage incoming calls, by recognizing
whether they are fax or voice calls and
handling them in one of the following ways:
 Faxes will be automatically received.
 Voice calls will start the F/T Ring to tell you
to pick up the line. The F/T Ring is a fast
pseudo/double-ring made by your
machine.
(Also see F/T Ring Time (Fax/Tel mode only)
uu page 33 and Ring Delay uu page 33.)
Manual 5
Manual mode turns off all automatic

answering functions unless you are using the
Distinctive Ring feature.
To receive a fax in Manual mode lift the
handset of the external telephone or press
Hook. When you hear fax tones (short
repeating beeps), press Black Start or
Color Start and choose Receive. You can
also use the Easy Receive feature to receive
faxes by lifting a handset on the same line as
the machine.
(Also see Easy Receive uu page 34.)
32
Receiving a fax
Receive Mode settings 5

F/T Ring Time
(Fax/Tel mode only) 5
Ring Delay 5
When somebody calls your machine, you and

your caller will hear the normal telephone
The Ring Delay sets the number of times the
ring. The number of rings is set by the ring
machine rings before it answers in Fax Only
delay setting.
or Fax/Tel mode. If you have external or
extension telephones on the same line as the If the call is a fax, then your machine will
machine, keep the ring delay setting of receive it; however, if it is a voice call the
4 rings. machine will sound the F/T Ring (a fast
pseudo/double-ring) for the time you have set
(See Using external and extension in the F/T Ring Time setting. If you hear the
telephones uu page 43 and Easy Receive F/T Ring it means that you have a voice caller
uu page 34.) on the line. 5
a Press Menu. Because the F/T Ring is made by the
machine, extension and external telephones
b Press a or b to display Fax. will not ring; however, you can still answer the
call on any telephone. (For more information
c Press Fax. see Using remote codes uu page 43.)
d Press a or b to display a Press Menu.
Setup Receive.
e Press Setup Receive.

c Press Fax.
f Press a or b to display Ring Delay.
d Press a or b to display
g Press Ring Delay. Setup Receive.
h Press the number of times you want the e Press Setup Receive.
machine to ring before it answers (0, 1,
2, 3 or 4). f Press a or b to display
If you choose 0, the machine will answer F/T Ring Time.
immediately and the line will not ring at
all. g Press F/T Ring Time.
i Press Stop/Exit. h Press how long the machine will ring to

alert you that you have a voice call (20,
30, 40 or 70 seconds).
i Press Stop/Exit.
Note
Even if the caller hangs up during the
pseudo/double-ringing, the machine will
continue to ring for the set time.
33
Chapter 5
Easy Receive 5
Fax Preview
(Black & White only) 5
If Easy Receive is On: 5
The machine can receive a fax automatically, How to preview a received fax 5
even if you answer the call. When you see

Receiving on the LCD or hear a click on the You can view received faxes on the LCD by
phone line through the handset you are pressing the Fax Preview button on the
using, just replace the handset. Your LCD. When the machine is in Ready mode, a
machine will do the rest. popup message will appear on the LCD to
alert you of new faxes.
If Easy Receive is Off: 5
If you are at the machine and answered a call Setting Fax Preview 5
first by lifting the external handset, press

Black Start or Color Start, and then press a Press Menu.
Receive to receive.
If you answered at an extension telephone
press l 5 1. (See Using external and c Press Fax.
extension telephones uu page 43.)
Note Setup Receive.
• If this feature is set to On, but your e Press Setup Receive.
machine does not connect a fax call when
you lift an extension or external telephone, f Press a or b to display Fax Preview.
press the fax receive code l 5 1.
• If you send faxes from a computer on the g Press Fax Preview.
same telephone line and the machine
intercepts them, set Easy Receive to Off.
h Press On (or Off).
i Press Yes.
a Press Menu.
j The LCD will tell you that any future
b Press a or b to display Fax. faxes will not be printed as you receive
them.
c Press Fax. Press Yes.
d Press a or b to display k Press Stop/Exit.
Setup Receive.
Note
When Fax Preview is turned on, a backup
f Press a or b to display Easy Receive. copy of received faxes will not be printed
for Fax Forwarding and PC-Fax Receiving
g Press Easy Receive. operations, even if you have set Backup
Print to On.
i Press Stop/Exit.
34
Receiving a fax
Using Fax Preview 5 The buttons will appear on the LCD and
you can perform the operations shown
When you receive a fax, you will see a pop-up
below.
message on the LCD. (For example:
New Fax:01 Press [Fax Preview])
Button Description
a Press Fax Preview.
Enlarge the fax.
The LCD will display the new fax list.
Reduce the fax.
Note
or Scroll vertically.
You can also see your old fax list by
pressing the Old Fax tab on the LCD. or Scroll horizontally.
Press the New Fax tab to go back to your Rotate the fax clockwise.
new fax list.
Delete the fax.
5
b Press a or b to display the fax number of Press Yes to confirm.
the fax you want to see. Go back to the previous page.
c Press the fax you want to see. Go to the next page.
Go back to the fax list.

Note
Print the fax.
• If your fax is large there may be a delay
before it is displayed on the LCD. Do one of the following:
• The LCD will show the current page  Press Print All Pages
number and total pages of the fax to print the whole message.
message. When your fax message is over  Press
99 pages the total number of pages will be Print Displayed Only
shown as “XX.” to print only the displayed
page.
 Press
Print From Displayed
to print from the displayed
page to the last page.
Close the preview table. If you
want to show the buttons on the
LCD again, press More.
d Press Stop/Exit.
35
Chapter 5
How to print a fax 5 How to delete all faxes in the list 5
a Press Fax Preview. a Press Fax Preview.
b Press the fax you want to view. b Press More.
c Press (Print). c Press Delete All.

Press Yes to confirm.
 If the fax is multiple pages, go to
step d. d Press Stop/Exit.
 If the fax is a single page it will start
printing. Go to step e. Turning off Fax Preview 5
d Do one of the following:

 Press Print All Pages to print
all pages of the fax. Go to step e. b Press More.
 Press Print Displayed Only to
print the displayed page.
c Press Turn Off Fax Preview.
Go to step f. d Press Yes to confirm.
 Press Print From Displayed to
print the displayed page to the last e If there are faxes stored in the memory,
page. Go to step f. do one of the following:
 If you do not want to print the stored
e Do one of the following: faxes, press Continue.
 To delete the fax, press Yes. Press Yes to confirm. Your faxes will
 To keep the fax in the memory, be deleted.
press No.  If you want to print all the stored
faxes, press Print all faxes.
f Press Stop/Exit.
 If you do not wish to turn off Fax
Preview, press Cancel.
How to print all faxes in the list 5
Press Stop/Exit.
b Press More.
c Press Print All.
d Press Stop/Exit.
36
Telephone services and external
6 devices 6
Telephone services 6
To avoid conflicts between your Brother
machine and your Voice Mail service, do one
of the following:
Your machine supports the Caller ID and
Distinctive Ring subscriber telephone Get the Distinctive Ring service from your
services that some telephone companies telephone company. Distinctive Ring is a
offer. feature of your Brother machine that allows a
person with one line to receive fax and voice
Features like Voice Mail, Call Waiting, Call
calls through two different phone numbers on
Waiting/Caller ID, RingMaster, answering
that one line.
services, alarm systems or other custom
Brother uses the term “Distinctive Ring,” but
features on one telephone line may create
telephone companies market the service
problems with the operation of your machine.
under a variety of names, such as Custom
If you have Voice Mail on your telephone line,
Ringing, Personalized Ring, Smart Ring,
please read the following carefully.
RingMaster, Ident-A-Ring, Ident-A-Call, Data 6
Ident-A-Call, Teen Ring, and SimpleBiz Fax
Voice Mail 6 & Alternate Number Ringing. This service
establishes a second telephone number on
If you have Voice Mail on the same telephone the same line as your existing telephone
line as your Brother machine, Voice Mail and number, and each number has its own ring
the Brother machine will conflict with each pattern. Typically, the original number rings
other when receiving incoming calls. with the standard ring pattern and is used for
receiving voice calls, and the second number
For example, if your Voice Mail is set to
rings with a different ring pattern and is used
answer after 4 rings and your Brother
for receiving faxes. (See Distinctive Ring
machine is set to answer after 2 rings, then
uu page 38.)
your Brother machine will answer first. This
will prevent callers from being able to leave a OR
message in your Voice Mail. Set your Brother machine’s Receive Mode to
Similarly, if your Brother machine is set to “Manual.” Manual Mode requires that you
answer after 4 rings and your Voice Mail is set answer every incoming call if you want to be
to answer after 2 rings, then your Voice Mail able to receive a fax. If the incoming call is a
will answer first. This will prevent your Brother telephone call, then complete the call as you
machine from being able to receive an normally would. If you hear fax-sending tones
incoming fax, since Voice Mail cannot you must transfer the call to the Brother
transfer the incoming fax back to the Brother machine. (See Using external and extension
machine. telephones uu page 43.) Unanswered fax
and voice calls will go to your Voice Mail. (To
set the machine in MANUAL Mode, see
Choose the correct Receive Mode
uu page 30.)
37
Chapter 6
Distinctive Ring 6
Do you have Voice Mail? 6
If you have Voice Mail on the telephone line

Distinctive Ring is a function of your Brother that you will install your new machine on,
machine that allows a person with one line to there is a strong possibility that Voice Mail
receive fax and voice calls through two and the machine will conflict with each other
different phone numbers on that one line. while receiving incoming calls. However, the
Brother uses the term “Distinctive Ring,” but Distinctive Ring feature allows you to use
telephone companies market the service more than one number on your line, so
under a variety of names, such as Smart both Voice Mail and the machine can work
Ring, Ring Master or Ident-a-Ring. This together without any problems. If each one
service establishes a second telephone has a separate telephone number, neither will
number on the same line as your existing interfere with the other's operations.
telephone number, and each number has its
own ring pattern. Typically, the original If you decide to get Distinctive Ring service
number rings with the standard ring pattern from the telephone company, you will need to
and is used for receiving voice calls, and the follow the directions in Registering the
second number rings with a different ring Distinctive Ring pattern to register the new
pattern and is used for receiving faxes. Distinctive Ring pattern they give you. This is
so your machine can recognize its incoming
Note calls.
• You must pay for your telephone
Note
company's Distinctive Ring service before
you program the machine to work with it. You can change or cancel the Distinctive
Ring pattern at any time. You can switch it
• Please call your telephone company for off temporarily, and turn it back on later.
availability and rates. When you get a new fax number, make
sure you reset this feature.
What does your telephone company's
“Distinctive Ring” do? 6
Before you choose the ring pattern to
Your telephone company's Distinctive Ring register 6
service allows you to have more than one You can only register one Distinctive Ring
number on the same telephone line. If you pattern with the machine. Some ring patterns
need more than one telephone number, it cannot be registered. The ring patterns below
is cheaper than paying for an extra line. are supported by your Brother machine.
Each telephone number has its own Register the one your telephone company
distinctive ring pattern, so you will know gives you.
which telephone number is ringing. This is
one way you can have a separate telephone
Ring Rings
number for your machine.
Pattern
1 long-long
What does Brother's “Distinctive
Ring” do? 6
2 short-long-short
The Brother machine has a Distinctive Ring 3 short-short-long

feature that allows you to use your machine to 4 very long
take full advantage of the telephone (normal pattern)
company's Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
38
Telephone services and external devices
Note
f Press Distinctive.
Ring Pattern #1 is often called Short-Short g Press Set.

and is the most commonly used.
If the ring pattern you received is not on h Press the number of the stored ring
this chart, please call your telephone pattern you want to use.
company and ask for one that is Press OK.
shown. (You will hear each ring pattern as you
press its number. Make sure you
 The machine will only answer calls to its choose the pattern that the telephone
registered number. company gave you.)
 The first two rings are silent on the i Press Stop/Exit.

machine. This is because the fax must Distinctive Ring is now set to On.
“listen” to the ring pattern (to compare it to
the pattern that was “registered”). (Other Turning off Distinctive Ring 6
telephones on the same line will ring.)

 If you program the machine properly, it will a Press Menu. 6
recognize the registered ring pattern of the
“fax number” within 2 ring patterns and b Press a or b to display Fax.
then answer with a fax tone. When the
“voice number” is called, the machine will
c Press Fax.
not answer. d Press a or b to display
Miscellaneous.
Registering the Distinctive Ring
pattern 6
e Press Miscellaneous.
Very Important ! f Press Distinctive.

After you have set the Distinctive Ring feature
to On, your Distinctive Ring number will g Press Off.
receive faxes automatically. The receive
mode is automatically set to Manual and you
h Press Stop/Exit.
cannot change it to another receive mode
Note
while Distinctive Ring is set to On. This
ensures the Brother machine will only answer If you turn off Distinctive Ring, the
the Distinctive Ring number and will not machine will stay in Manual receive
interfere when your main telephone number mode. You will need to set the Receive
is called. When Distinctive Ring is on, the Mode again. (See Choose the correct
LCD will show D/R as the Receive Mode. Receive Mode uu page 30.)
a Press Menu.
c Press Fax.
Miscellaneous.
e Press Miscellaneous.
39
Chapter 6
Connecting an external • If You Do Not Subscribe to the

Distinctive Ring Service:
TAD (telephone You must plug your TAD into the EXT.
answering device) 6
jack of your machine. If your TAD is
plugged into a wall jack, both your
machine and the TAD will try to control the
You may choose to connect an external
telephone line. (See the illustration
answering device. However, when you have
below.)
an external TAD on the same telephone line
as the machine, the TAD answers all calls • Before you connect the external TAD,
and the machine “listens” for fax calling remove the protective cap (2) from the
(CNG) tones. If it hears them, the machine EXT. jack on the machine.
takes over the call and receives the fax. If it
does not hear CNG tones, the machine lets
the TAD continue playing your outgoing
message so your caller can leave you a voice 1
message.
The TAD must answer within four rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the 1
TAD has answered the call, and with four
rings there are only 8 to 10 seconds of CNG
tones left for the fax “handshake”. Make sure
you carefully follow the instructions in this
guide for recording your outgoing message. 2
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings. 1 TAD
2 Protective Cap
Note
• If you do not receive all your faxes, When the TAD answers a call, the LCD
shorten the Ring Delay setting on your shows Telephone.
external TAD.
• If you subscribe to your telephone
company’s Distinctive Ring Service: IMPORTANT
DO NOT connect a TAD elsewhere on the
You may connect an external TAD to a
same telephone line.
separate wall jack only if you subscribe to
your telephone company's Distinctive
Ring service, have registered the
distinctive ring pattern on your machine,
and use that number as a fax number. The
recommended setting is at least four rings
on the external TAD when you have the
telephone company's Distinctive Ring
Service. You cannot use the Toll Saver
setting.
40
Connections 6 Recording an outgoing

message (OGM) on an
The external TAD must be plugged into the
jack labeled EXT. Your machine cannot work external TAD 6
properly if you plug the TAD into a wall jack

(unless you are using Distinctive Ring). Timing is important in recording this
message. The way you record this message
a Plug the telephone line cord from the will affect both manual and automatic fax
telephone wall jack into the jack labeled reception.
LINE.
a Record 5 seconds of silence at the
b Remove the protective cap (1) from the beginning of your message. (This allows
jack labeled EXT., and then plug the your machine time to listen for the fax
telephone line cord from the external CNG tones of automatic transmissions
TAD into the EXT. jack. (Make sure this before they stop.)
cord is connected to the TAD at the
TAD's telephone line jack, and not its b Limit your speaking to 20 seconds.
handset jack.) 6
c End your 20-second message by giving
your Fax Receive Code for people
sending manual faxes. For example:
“After the beep, leave a message or
send a fax by pressing l 5 1 and Start.”
Note
We recommend beginning your OGM with
an initial 5-second silence because the
machine cannot hear fax tones over a
resonant or loud voice. You may try
1 omitting this pause, but if your machine
has trouble receiving, then you must
re-record the OGM to include it.
c Set your external TAD to four rings or

less. (The machine's Ring Delay setting
does not apply.)
d Record the outgoing message on your

external TAD.
e Set the TAD to answer calls.
f Set the Receive Mode to

External TAD. (See Choose the
correct Receive Mode uu page 30.)
41
Chapter 6
Multi-line connections (PBX) 6

External and extension
We suggest you ask the company who telephones 6
installed your PBX to connect your machine.

If you have a multi-line system we suggest
you ask the installer to connect the unit to the
Connecting an external or
last line on the system. This prevents the extension telephone 6
machine being activated each time the

system receives telephone calls. If all You can connect a separate telephone to
incoming calls will be answered by a your machine as shown in the diagram below.
switchboard operator we recommend that Connect the telephone line cord to the jack
you set the Receive Mode to Manual. labeled EXT.
We cannot guarantee that your machine will Before you connect the external telephone,
operate properly under all circumstances remove the protective cap (3) from the EXT.
when connected to a PBX. Any difficulties jack on the machine.
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
1 Extension telephone
2 External telephone
3 Protective Cap
When you are using a telephone on the same
phone line, the LCD shows Telephone.
42
Using external and extension Using a non-Brother cordless

telephones 6 external telephone 6
Using extension telephones If your non-Brother cordless telephone is

If you answer a fax call at an extension connected to the EXT. jack of the machine
telephone, you can make your machine and you typically carry the cordless handset
receive the fax by pressing the Fax Receive elsewhere, it is easier to answer calls during
Code l 5 1. the Ring Delay.
If the machine answers a voice call and If you let the machine answer first, you will
pseudo/double-rings for you to take over, you have to go to the machine so you can press
can take the call at an extension telephone by Hook to send the call to the cordless handset.
pressing the Telephone Answer Code # 5 1.
(See F/T Ring Time (Fax/Tel mode only) Using remote codes 6
uu page 33.)
Using an external telephone
(connected to the EXT. jack of the
Fax Receive code 6
6
machine) If you answer a fax call on an extension
If you answer a fax call at the external telephone, you can tell your machine to
telephone connected to the EXT. jack of the receive it by dialing the Fax Receive Code
machine, you can make the machine receive l 5 1. Wait for the chirping sounds and then
the fax by pressing Black Start and choosing replace the handset. (See Easy Receive
Receive. uu page 34.)
You can also use the Fax Receive code l 5 1. If you answer a fax call at the external
telephone connected to the EXT. jack of the
If the machine answers a voice call and machine, you can make the machine receive
pseudo/double-rings for you to take over, you the fax by pressing Black Start and choosing
can take the call at the external telephone by Receive.
pressing Hook.
Telephone Answer Code 6
If you answer a call and no one is on

If you receive a voice call and the machine is
the line:
in Fax/Tel mode, it will start to sound the F/T
6
You should assume that you're receiving a (pseudo/double) ring after the initial ring
manual fax. delay. If you pick up the call on an extension
Press l 5 1 and wait for the chirp or until the telephone you can turn the F/T Ring off by
LCD shows Receiving, and then hang up. pressing # 5 1 (make sure you press this
between the rings).
Note If the machine answers a voice call and
You can also use the Easy Receive pseudo/double-rings for you to take over, you
feature to make your machine can take the call at the external telephone
automatically take the call. (See Easy connected to the EXT. jack of the machine by
Receive uu page 34.) pressing Hook.
43
Chapter 6
Changing the remote codes

Note
6
The preset Fax Receive Code is l 5 1. The • If you are always disconnected when
preset Telephone Answer Code is # 5 1. If accessing your external TAD remotely, try
you want to, you can replace them with your changing the Fax Receive Code and
own codes. Telephone Answer Code to another three-
digit code (such as # # # and 9 9 9).
a Press Menu.
• Remote Codes might not work with some
b Press a or b to display Fax. telephone systems.
c Press Fax.
Setup Receive.
f Press a or b to display Remote Codes.
g Press Remote Codes.
i Do one of the following:

 If you want to change the Fax
Receive Code, enter the new code.
Press OK. Go to step j.
 If you do not want to change the Fax
Receive Code, press OK. Go to
step j.
j Do one of the following:

 If you want to change the Telephone
Answer Code, enter the new code.
Press OK. Go to step k.
 If you do not want to change the
Telephone Answer Code, press OK.
Go to step k.
k Press Stop/Exit.
44
7 Dialing and storing numbers 7
How to dial 7
Fax Redial 7
If you are sending a fax manually and the line

Manual dialing 7
is busy, press Hook, Redial/Pause, and then
press Black Start or Color Start to try again.
Press all of the digits of the fax or telephone
Redial/Pause only works if you dialed from
number.
the control panel. If you are sending a fax
automatically and the line is busy, the
machine will automatically redial once after
five minutes.
a Press Redial/Pause.
b Press the number you want to redial.
c Press Send a fax.
d Press Black Start or Color Start.

7
Speed Dialing 7
Note
a Press . In Real Time Transmission the automatic
redial feature does not work when you are
Or, you can press (FAX) and then using the scanner glass.
press Speed Dial.
b Press the number you want to call. You

can also display the numbers in
alphabetical order by pressing
on LCD.
Note
If the LCD shows Not Registered
when you enter a Speed Dial number that
has not been stored at this location.
c To send a fax, press Send a fax and

go to step d.
The machine dials the telephone
number.

The machine scans and sends the fax.
45
Chapter 7
Storing numbers e Enter the first fax or telephone number

(Fax/Tel1:) by pressing the buttons
7
on the Touchscreen (up to 20 digits).

You can set up your machine to do the
Press OK.
following types of easy dialing: Speed Dial
and Groups for broadcasting faxes. When f Do one of the following:
you dial a Quick Dial number, the LCD shows
the number.  Enter the second fax or telephone
number (Fax/Tel2:) by pressing
Note the buttons on the Touchscreen (up
to 20 digits).
If you lose electrical power, the Quick Dial
numbers that are in the memory will not be Press OK.
lost.  If you do not want to store a second
number, press OK.
Storing a pause 7
g To choose where the number will be

stored, do one of the following:
When you are storing Speed Dial numbers,
you can insert one or more 3.5-second  To accept the displayed next
pauses by pressing the Pause button on the available Speed Dial location, press
Touchscreen. OK.
 To enter a different Speed Dial
Storing Speed Dial numbers 7
location, press and a 2-digit
number using the buttons on the
You can store up to 100 2-digit Speed Dial Touchscreen.
locations with a name, and each name can Press OK.
have two numbers. When you dial you will
only have to press a few buttons on the Note
Touchscreen (for example: press , the If the 2-digit Speed Dial location you
number you want to call and Send a fax). choose is already taken, the OK button on
the LCD will not work. Choose a different
a Press . location.
b Press More. h When the LCD displays your settings,

press OK to confirm.
c Press Set Speed Dial.
i Do one of the following:
d Do one of the following:
 To store another Speed Dial
 Enter the name (up to 16 characters) number, repeat steps b to h.
by pressing the buttons on the
Touchscreen.  To finish storing numbers, press
Stop/Exit.
Press OK.
(To help you enter letters, see
Entering Text uu page 122.)
 To store the number without a name,
press OK.
46
Dialing and storing numbers
Changing Speed Dial names Note

or numbers 7
How to change the stored name or
number:
You can change or delete a Speed Dial name
or number that has already been stored. If you want to change a character, press
d or c to position the cursor under the
character you want to change, and then
a Press .
press . Re-enter the character.
b Press More.
g The LCD will display your settings.
c Do one of the following: Do one of the following:
 Press Change to edit the names or  Press OK to finish.
numbers. To change another Speed Dial
number, repeat steps b to f.
 Press Delete to delete all
information in a Speed Dial location.  To change more details, go to f.
Press the number you want to delete.
h Press Stop/Exit.
Press OK.
Press Yes to confirm. 7
Go to step h.
d Press a or b to display the number you

want to change.
e Press the number you want to change.
f Do one of the following:

 If you want to change the name,
press Name:.
Enter the new name (up to 16
characters) by pressing the buttons
on the Touchscreen. (See Entering
Text uu page 122.)
Press OK.
 If you want to change the first
Fax/Tel number, press Fax/Tel1:.
Enter the new fax or telephone
number (up to 20 digits) by pressing
the buttons on the Touchscreen.
Press OK.
 If you want to change the second
Fax/Tel number, press Fax/Tel2:.
Enter the new fax or telephone
number (up to 20 digits) by pressing
the buttons on the Touchscreen.
Press OK.
47
8 Making copies 8
How to copy b Do one of the following to load your

document:
8
The following steps show the basic copy  Place the document face down in the
operation. ADF.
(See Using the ADF uu page 23.)
a When you want to make a copy, press
 Place the document face down on
(COPY) to illuminate it in blue. the scanner glass.
 Make sure you are in COPY mode. (See Using the scanner glass
uu page 24.)
c If you want more than one copy, enter

the number (up to 99).
Stop copying 8
To stop copying, press Stop/Exit.

 The LCD shows:
1 No. of Copies
Press the number box (1) and enter the
number of copies you want.
Also you can enter the number of copies
by pressing or on the
screen (as shown above) or by using the
dial pad.
Note
The default setting is FAX mode. You can
change the amount of time that the
machine stays in COPY mode after the
last copy operation.
(uuAdvanced User’s Guide: Mode Timer)
48
Making copies
Copy settings 8 Paper Options 8
You can change the following copy settings.

Press COPY and then press d or c to scroll Paper Type 8
through the copy settings. When the setting If you are copying on special paper, set the
you want is displayed, press it and choose machine for the type of paper you are using to
your option. get the best print quality.
(Basic User’s Guide)
For details about changing the following copy a Press (COPY).
settings uu page 49.
 Paper Type
b Load your document.
 Paper Size c Enter the number of copies you want.

(Advanced User’s Guide) d Press d or c to display Paper Type.
For details about changing the following copy
settings e Press Paper Type.
uuAdvanced User’s Guide: Copy settings
f Press Plain Paper, Inkjet Paper,
 Quality Brother BP71, Brother BP61,
 Enlarge/Reduce Other Glossy or Transparency.
 Page Layout g If you do not want to change additional 8

 2in1 (ID) settings, press Black Start or
Color Start.
 Stack/Sort
 Density Paper Size 8
 Ink Save Mode If you are copying on paper other than Letter
 Thin Paper Copy size, you will need to change the Paper Size
setting. You can copy only on Letter, Legal,
 Book Copy
A4, A5, Executive or Photo 4"  6"
 Watermark Copy (10  15 cm) paper.
 Duplex Copy
 Favorite Settings
a Press (COPY).
Note b Load your document.

If you want to sort copies, use the ADF. c Enter the number of copies you want.
d Press d or c to display Paper Size.
e Press Paper Size.
f Press Letter, Legal, A4, A5, EXE or

4"x6".
g If you do not want to change additional

settings, press Black Start or
Color Start.
49
PhotoCapture Center™: Printing
9 photos from a memory card or
PhotoCapture Center™
operations (PHOTO
mode) 9
Even if your machine is not connected to your

computer, you can print photos directly from
digital camera media or a USB Flash memory
drive. (See Print Images uu page 53.)
You can scan documents and save them
directly to a memory card or USB Flash
memory drive. (See How to scan to a memory
card or USB Flash memory drive
uu page 54.)
If your machine is connected to a computer,
you can access a memory card or USB Flash
memory drive that is inserted in the front of
the machine from your computer.
uuSoftware User’s Guide: PhotoCapture
Center™ (Windows®)
uuSoftware User’s Guide: Remote Setup &
PhotoCapture Center™ (Macintosh)
Using a memory card or USB

Flash memory drive 9
Your Brother machine has media drives

(slots) for use with the following popular
digital camera media: Memory Stick™,
Memory Stick PRO™, Memory Stick Duo™,
Memory Stick PRO Duo™, SD, SDHC,
SDXC, MultiMedia Card, MultiMedia Card
plus and USB Flash memory drives.
The PhotoCapture Center™ feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
50
PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive
Getting started 9
Firmly put a memory card or USB Flash memory drive into the proper slot.
2
1
1 USB Flash memory drive
IMPORTANT
The USB direct interface supports only a USB Flash
memory drive, a PictBridge-compatible camera, or a
digital camera that uses the USB mass storage standard.
Any other USB devices are not supported.
2 Memory card slot

9
Slot Compatible memory cards
Upper slot Memory Stick™
Memory Stick PRO™
Memory Stick Duo™
Memory Stick PRO Duo™
Memory Stick Micro™

(Adapter required)
Lower slot SD
SDHC
SDXC
MultiMedia Card
MultiMedia Card plus
mini SD (Adapter required)
mini SDHC (Adapter required)
micro SD (Adapter required)
micro SDHC (Adapter required)
MultiMedia Card mobile
(Adapter required)
51
Chapter 9
IMPORTANT
DO NOT insert a Memory Stick Duo™ into the lower SD slot. Doing this may cause damage
to the machine.
Status LED
When the memory card or USB Flash memory drive is being read or written to, the status LED
blinks.
IMPORTANT
DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from
the media drive (slot) or USB direct interface while the machine is reading or writing to the
memory card or USB Flash memory drive (the status LED is blinking). You will lose your data
or damage the card.
The machine can only read one memory card or USB Flash memory drive at a time.
52
Print Images e Repeat step c and d until you have

chosen all the photos that you want to
9
print.
View Photos
f
9
After you have chosen all the photos,

You can preview your photos on the LCD press OK. You now have the following
before you print them. If your photos are large options:
files there may be a delay before each photo  To add the Auto Correct effect to
is displayed on the LCD.
your chosen photos, press .
a Make sure you have put the memory (uuAdvanced User’s Guide:
card or USB Flash memory drive in the Enhance Photos)
proper slot.
 If you want to change the print
Press (PHOTO). settings, press Print Settings.
(See page 54.)
b Press View Photo(s).
 If you do not want to change any
Do one of the following:
settings, go to step g.
 If you want to choose photos to print
or print more than one for an image, g Press Color Start to print.
go to step c.
 If you want to print all photos,
press .
Press Yes to confirm.
Go to step f.
9
Note
• Four thumbnails are displayed at a time
with the current page number and total
number of pages listed under the
thumbnails.
• Press d or c repeatedly to scroll through
all photos. Hold down d or c to
fast-forward and fast-rewind through the
thumbnail pages.
• Press to start Slide Show.
c Press a photo from the thumbnail.
d Enter the number of copies you want

either by pressing the number box and
entering the number of copies or by
pressing + or -.
Press OK.
53
Chapter 9
PhotoCapture Center™ How to scan to a

print settings 9 memory card or USB
You can change the print settings for the next Flash memory drive 9
printing.
You can scan black & white and color
These settings are temporary, and the documents into a memory card or USB Flash
machine returns to its default settings memory drive. Black & white documents will
3 minutes after printing, unless you have set be stored in PDF (*.PDF) or TIFF (*.TIF) file
the Mode Timer to 2 minutes or less. formats. Color documents may be stored in
(uuAdvanced User’s Guide: Mode Timer) PDF (*.PDF) or JPEG (*.JPG) file formats.
The factory setting is Color 200 dpi and
Note the default file format is PDF. The machine
You can save the print settings you use automatically creates file names based on
most often by setting them as the default. the current date. (uuQuick Setup Guide) For
(uuAdvanced User’s Guide: Setting your example, the fifth image scanned on July 1,
changes as the new default) 2011 would be named 07011105.PDF. You
can change the color and quality.
Quality Selectable File

Format
Color 100 dpi JPEG / PDF
B/W 100 dpi TIFF / PDF
a Make sure you have put the memory

card or USB Flash memory drive in the
proper slot.
IMPORTANT
DO NOT take out the memory card or
USB Flash memory drive while the status
LED is blinking to avoid damaging the
card, USB Flash memory drive, or the
data stored on them.
b Load your document.
c Press (SCAN).
d Press d or c to display to Media.
54
e Press to Media.
f Do one of the following:

 To change the quality, press d or c to
display Quality.
Press Quality and choose
Color 100 dpi,
Color 200 dpi,
Color 300 dpi,
Color 600 dpi, B/W 100 dpi,
B/W 200 dpi or B/W 300 dpi.
 To change the file type, press d or c
to display File Type.
Press File Type and choose PDF,
JPEG or TIFF.
 If you want to change the file name,
press d or c to display File Name.
Press File Name and enter the file
name.
You can only change the first
6 characters.
Press OK.
 To start scanning without changing
additional settings, go to step g. 9
Note
• If you chose color in the resolution setting,
you cannot choose TIFF.
• If you chose black & white in the resolution
setting, you cannot choose JPEG.
g Press Black Start or Color Start.
Note
You can place multiple documents on the
scanner glass and scan them as separate
files. (uuAdvanced User’s Guide: Auto
Crop)
55
10 How to print from a computer 10
Printing a document 10
The machine can receive data from your

computer and print it. To print from a
computer, install the printer driver.
uuSoftware User’s Guide: Printing
(Windows®)
uuSoftware User’s Guide: Printing and
Faxing (Macintosh)
a Install the Brother printer driver on the

CD-ROM. (uuQuick Setup Guide)
b From your application, choose the Print

command.
c Choose the name of your machine in the

Print dialog box and click Preferences.
d Choose the settings you want in the

Properties dialog box.
 Media Type
 Print Quality
 Paper Size
 Orientation
 Color/Grayscale
 Ink Save Mode
 Scaling
e Click OK.
f Click Print to begin printing.
56
11 How to scan to a computer 11
Scanning a document 11 Scanning using the

There are several ways to scan documents. SCAN key 11
You can use the SCAN key on the machine or

the scanner drivers on your computer. For more information,
uuSoftware User’s Guide: Using the Scan
a To use the machine as a scanner, install key
a scanner driver. If the machine is on a
Network, configure it with a TCP/IP a Press (SCAN).
address.
 Install the scanner drivers on the b Choose the scan mode you want.
CD-ROM. (uuQuick Setup Guide)  to File
 Configure the machine with a TCP/IP  to Media
address if network scanning does not
work. (uuSoftware User’s Guide:  to Email
Configuring Network Scanning for  to OCR 1
Windows® and Configuring network
 to Image
scanning for Macintosh)
 Web Service 2
b Load your document. (See How to load (Web Services Scan)
documents uu page 23.)
1 (Macintosh users)
 Use the ADF to scan multiple pages This function is available after you download
of documents. It feeds each sheet and install Presto! PageManager from
automatically. http://nj.newsoft.com.tw/download/brother/
PM9SEInstaller_BR_multilang.dmg
 Use the scanner glass to scan a 2
Windows® users only.
page of a book or one sheet at a (uuSoftware User’s Guide: Using Web
time. Services for scanning on your network
11
(Windows Vista® SP2 or later and
c Do one of the following: Windows® 7))
 To scan using the SCAN key, go to
Scanning using the SCAN key. c (For network users)
Choose the computer you want to send
 To scan using a scanner driver at the data to.
your computer, go to Scanning using
a scanner driver. d Press Start to begin scanning.
57
Chapter 11
Scanning using a Scanning using the

scanner driver 11 ControlCenter 11
uuSoftware User’s Guide: Scanning a uuSoftware User’s Guide: ControlCenter4

document using the TWAIN driver (Windows®)
(Windows®)
uuSoftware User’s Guide: ControlCenter2
uuSoftware User’s Guide: Scanning a (Macintosh)
document using the WIA driver (Windows®)
uuSoftware User’s Guide: Scanning a
document using the TWAIN driver
(Macintosh)
uuSoftware User’s Guide: Scanning a
document using the ICA driver (Mac OS X
10.6.x)
a Start a scanning application and click

the Scan button.
b Adjust the settings such as Resolution,

Brightness and Scan Type in the
Scanner Setup dialog box.
c Click Start or Scan to begin scanning.
58
How to print on a Disc
12 (CD/DVD/BD) 12
Overview 12 How to load a Disc

Your Brother machine can print on printable (CD/DVD/BD) 12
media, including CD-R/RW, DVD-R/RW and

Blu-ray Disc™. The Disc Tray accommodates 12 cm discs
only.
There are three ways to print on printable
media: Note
 Printing by copying If you want to do a test print on paper, DO
You can copy the image of an existing disc NOT load a CD/DVD/BD.
label or a square document, such as a
photo, and print the image on a printable a Open the scanner cover and remove the
disc. Disc Tray.
 Printing from media
You can select an image stored in a
memory card or USB Flash memory drive
and print the image on a printable disc.
 Printing from a computer
(Windows®/Macintosh)
You can create a label image using
NewSoft CD Labeler and print the image
on a printable disc.
For details about how to print on a
CD/DVD/BD using printing by copying,
printing from media, and printing from a
computer, see the Software User’s Guide:
Printing on a Disc.
b Push and pull down the Disc Guide to
12
open it.
59
Chapter 12
c Make sure that there is over e Insert the Disc Tray into the Disc Guide
4 in. (10 cm) of free space behind the and line up the triangular marks.
machine.
1 4 in. (10 cm)
d Firmly place a printable disc on the Disc f After the disc has finished printing, close
Tray. the Disc Guide and store the Disc Tray
back in the scanner cover.
IMPORTANT
Note • If the printing area shifts and the Disc Tray
• Make sure the disc is placed print side or the transparent area near the center of
face up onto the Disc Tray. the disc gets printed on, immediately wipe
• Make sure there is no dirt on the Disc off the ink from those areas.
Tray. • Always close the Disc Tray and store it in
the scanner cover after printing. If you do
not, the Disc Tray may become warped or
bent and cause a malfunction when used.
60
A Routine maintenance A
Replacing the ink IMPORTANT

cartridges A Brother strongly recommends that you do
not refill the ink cartridges provided with
Your machine is equipped with an ink dot your machine. We also strongly
counter. The ink dot counter automatically recommend that you continue to use only
monitors the level of ink in each of the Genuine Brother Brand replacement ink
four cartridges. When the machine detects an cartridges. Use or attempted use of
ink cartridge is running out of ink, the machine potentially incompatible ink and/or
will tell you with a message on the LCD. cartridges in the Brother machine may
cause damage to the machine and/or may
The LCD will tell you which ink cartridge is low
result in unsatisfactory print quality. Our
or needs replacing. Be sure to follow the LCD
warranty coverage does not apply to any
prompts to replace the ink cartridges in the
problem that is caused by the use of
correct order.
unauthorized third-party ink and/or
Even though the machine tells you to replace cartridges. To protect your investment and
an ink cartridge, there will be a small amount obtain premium performance from the
of ink left in the ink cartridge. It is necessary Brother machine, we strongly recommend
to keep some ink in the ink cartridge to the use of Genuine Brother Supplies.
prevent air from drying out and damaging the
print head assembly.
a Open the ink cartridge cover.
CAUTION If one or more of the ink cartridges have
reached the end of their life, the LCD
If ink gets in your eyes, wash it out with shows B&W Print Only or
water at once and call a doctor if you are Cannot Print.
concerned.
61
b Press the lock release lever as shown to d Turn the green release lever on the
release the cartridge for the color orange protective packing (1) clockwise
indicated on the LCD. Remove the until it clicks to release the vacuum seal.
cartridge from the machine. Then remove the orange protective
packing as shown.
c Open the new ink cartridge bag for the

e Each color has its own correct position.
Insert the ink cartridge in the direction of
color shown on the LCD, and then take the arrow on the label.
out the ink cartridge.
62
Routine maintenance
f Gently push the back of the ink cartridge

marked “PUSH” until it clicks, and then IMPORTANT
close the ink cartridge cover. • DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink
left in the cartridge.
• DO NOT touch the cartridge insertion
slots. If you do so, the ink may stain your
skin.
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
• If you mix the colors by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting
g The machine will automatically reset the the cartridge installation.
ink dot counter.
• Once you open an ink cartridge, install it in
Note the machine and use it up within six
months of installation. Use unopened ink
• If you replaced an ink cartridge, for
cartridges by the expiration date written on
example Black, the LCD may ask you to
the cartridge package.
verify that it was a brand new one (for
example, Did You Change Black). • DO NOT dismantle or tamper with the ink
For each new cartridge you installed, cartridge; this can cause the ink to leak out
press Yes to automatically reset the ink of the cartridge.
dot counter for that color. If the ink
cartridge you installed is not a brand new
one, be sure to press No.
• If the LCD shows No Ink Cartridge or
Cannot Detect after you install the ink
cartridges, check that the ink cartridges
are installed properly.
63
Cleaning and checking Note
the machine A
In addition to cleaning the scanner glass
and glass strip with a non-flammable glass
cleaner, run your fingertip over the glass
Cleaning the scanner A to see if you can feel anything on it. If you
feel dirt or debris, clean the glass again
concentrating on that area. You may need
a Unplug the machine from the AC power
to repeat the cleaning process three or
outlet.
four times. To test, make a copy after each
b Lift the document cover (1). Clean the cleaning attempt.
scanner glass (2) and the white
plastic (3) with a soft lint-free cloth
moistened with a non-flammable glass
cleaner.
i
1
3 When there is a After the glass

spot of dirt or strip is cleaned
correction fluid the vertical line is
on the glass strip gone.
the printed
sample shows a
vertical line.
2
c In the ADF unit, clean the white bar (1)

and the glass strip (2) with a lint-free
cloth moistened with a non-flammable
glass cleaner.
64
Routine maintenance
Cleaning the print head A Checking the print quality A
To maintain good print quality, the machine If faded or streaked colors and text appear on
will automatically clean the print head when your printouts, some of the print head nozzles
needed. You can start the cleaning process may be clogged. You can check this by
manually if there is a print quality problem. printing the Print Quality Check Sheet and
Clean the print head if you get a horizontal looking at the nozzle check pattern.
line in the text or graphics, or blank text on
your printed pages. You can clean Black only, a Press .
three colors at a time
(Yellow/Cyan/Magenta), or all four colors at b Press Test Print.
once.
Cleaning the print head consumes ink.
c Press Print Quality.
Cleaning too often uses ink unnecessarily. d Press Color Start.
The machine begins printing the Print
IMPORTANT Quality Check Sheet.
DO NOT touch the print head. Touching
the print head may cause permanent e Check the quality of the four color blocks
damage and may void the print head's on the sheet.
warranty.
f The LCD asks you if the print quality is
OK.
Do one of the following:
a Press .  If all lines are clear and visible, press
Yes to finish the Print Quality check
b Press Cleaning. and go to step j.
c Press Black, Color or All.  If you can see missing short lines as
The machine cleans the print head. shown below, press No.
When cleaning is finished, the machine
will go back to Ready mode OK Poor
automatically.
Note
If you clean the print head at least five
times and the print has not improved, try
g The LCD asks you if the print quality is
A
installing a new Genuine Brother Brand
OK for black and the three colors.
replacement ink cartridge for each
Press Yes or No.
problem color. Try cleaning the print head
again up to five more times. If the print has h The LCD asks you if you want to start
not improved call Brother Customer cleaning.
Service. (See Brother numbers Press Color Start.
uu page i.) The machine starts cleaning the print
head.
65
i After the cleaning procedure is finished, Checking the print alignment A
press Color Start.

The machine starts printing the Print You may need to adjust the print alignment
Quality Check Sheet again and then after transporting the machine if your printed
return to step e. text becomes blurred or images become
faded.
j Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor, a Press .
replace the ink cartridge for the clogged
color. b Press Test Print.
After replacing the ink cartridge, check
the print quality. If the problem still c Press Alignment.
exists, repeat the cleaning and test print
procedures at least five times for the d Press Black Start or Color Start.
new ink cartridge. If ink is still missing, The machine starts printing the
call Brother Customer Service. (See Alignment Check Sheet.
Brother numbers uu page i.)
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
Note
i
e For the “A” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
When a print head After the print f For the “B” pattern, press the number of
nozzle is clogged head nozzle is the test print that has the least visible
the printed cleaned, the vertical stripes (1-9).
sample looks like horizontal lines
this. are gone. g For the “C” pattern, press the number of
h For the “D” pattern, press the number of

i Press Stop/Exit.
66
B Troubleshooting B
Error and Maintenance messages B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the problem and shows an error message. The
most common error and maintenance messages are shown below.
You can correct most errors and clear routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Error Message Cause Action

B&W Print Only One or more of the color ink cartridges Replace the ink cartridges. (See
have reached the end of their life. Replacing the ink cartridges
Replace Ink
You can use the machine in uu page 61.)
black & white mode for approximately If you unplug the machine or take out
four weeks depending on the number the ink cartridge, you cannot use the
of pages you print. machine until you change to a new ink
While this message appears on the cartridge.
LCD, each operation works in the
following way:
 Printing
If you choose Grayscale in the
Advanced tab of the printer driver
you can use the machine as a
black & white printer.
 Copying
If the paper type is set to
Plain Paper you can make
copies in black & white.
Duplex copy is not available when
this message appears.
 Faxing
Plain Paper or
Inkjet Paper, the machine will
receive and print the faxes in
B
black & white.
If a sending machine has a color
fax, the machine’s “handshake”
will ask that the fax be sent as
black & white.
Other Glossy, Brother BP71 or
Brother BP61 the machine will stop
all print operations.
67
Cannot Detect You installed a new ink cartridge too Take out the new ink cartridge and
quickly and the machine did not detect re-install it slowly until it clicks.
it.
If you are not using Genuine Brother Use a new Genuine Brother
Innobella™ ink the machine may not Innobella™ Ink Cartridge. If the error
detect the ink cartridge. is not cleared, call Brother Customer
Service.
An ink cartridge is not installed Take out the new ink cartridge and
properly. re-install it slowly until it clicks. (See
Replacing the ink cartridges
uu page 61.)
Cannot Print One or more of the ink cartridges have Replace the ink cartridges. (See
reached the end of their life. The Replacing the ink cartridges
Replace Ink
machine will stop all print operations. uu page 61.)
While memory is available, black &
white faxes will be stored in the
memory. If a sending machine has a
color fax, the machine's “handshake”
will ask that the fax be sent as black &
white. If the sending machine has the
ability to convert it, the color fax will be
stored in the memory as a black &
white fax.
Check for a Printable The disc cannot be printed on. Remove the disc and place a printable
Disc disc on the Disc Tray. Insert the Disc
Tray into the Disc Guide and line up
the triangular marks.
Press Start.
A disc is not in the Disc Tray. Make sure a disc is properly placed in
the Disc Tray.
Comm.Error Poor telephone line quality caused a Send the fax again or connect the
communication error. machine to another telephone line. If
the problem continues, call the
telephone company and ask them to
check your telephone line.
Connection Fail You tried to poll a fax machine that is Check the other fax machine's polling
not in Polled Waiting mode. setup.
Cover is Open. The scanner cover is not completely Lift the scanner cover and then close it
closed. again.
The ink cartridge cover is not Firmly close the ink cartridge cover
completely closed. until it clicks.
Data Remaining Print data is left in the machine's Press Stop/Exit. The machine will
memory. cancel the job and clear it from the
memory. Try to print again.
Disc Jam [Front] The disc jammed while printing. The Remove the Disc Tray from the Disc
Disc Tray was automatically ejected Guide.
from the front of the machine. (See Disc Tray is jammed at the front
of the machine uu page 83.)
68
Troubleshooting

Disc Jam [Rear] The disc jammed while printing. Make sure there is enough space
behind the machine.
Lift the scanner cover. Gently push the
Disc Tray toward the back of the
machine and remove the Disc Tray.
(See Disc Tray is jammed at the back
Disc Tray did not The Disc Tray is not inserted into the After placing a disc on the Disc Tray,
Feed Disc Guide. insert the Disc Tray into the Disc
Guide and line up the triangular
marks. Press Start.
Disc Tray hits at There is not enough space behind the Remove the Disc Tray from the Disc
the back machine for the Disc Tray to feed. The Guide.
Disc Tray was automatically ejected (See Disc Tray is jammed at the front
from the front of the machine. of the machine uu page 83.)
The Disc Tray is stuck inside the back Make sure there is enough space
of the machine. behind the machine.
Lift the scanner cover. Gently push the
Disc Tray toward the back of the
machine and remove the Disc Tray.
(See Disc Tray is jammed at the back
Disconnected The other person or other person's fax Try to send or receive again.
machine stopped the call. If calls are stopped repeatedly and you
are using a VoIP (Voice over IP)
system, try changing the Compatibility
to Basic (for VoIP). (See Telephone
line interference / VoIP uu page 96.)
Document Jam The document was not inserted or fed (See Using the ADF uu page 23.)
properly, or the document scanned
(See Document jam uu page 76.)
from the ADF was too long.
DR Mode in Use The machine is in Distinctive Ring Set Distinctive Ring to Off. (See
mode. You cannot change the Turning off Distinctive Ring
Receive Mode from Manual to uu page 39.)
another mode.
Failed to detect the The machine failed to detect the Do one of the following:
original original (disc and photo) when
 Remove any dirt from the scanner
scanning.
glass.
 Before scanning, choose the type B
of the document (disc or paper).
 While scanning, close the scanner
cover.
 Place only one sheet on the
scanner glass.
 Make sure the document is placed
properly on the scanner glass.
High Temperature The print head is too warm. Allow the machine to cool down.
69
Hub is Unusable. A Hub or USB Flash memory drive A Hub or USB Flash memory drive
with Hub has been connected to the with Hub are not supported. Unplug
USB direct interface. the device from the USB direct
interface.
Image Too Long. The proportions of your photo are Choose a regularly proportioned
irregular so effects could not be image.
added.
Image Too Small. The size of your photo is too small to Choose a larger image.
trim.
Ink Absorber Full The ink absorber box or flushing box is The ink absorber box or flushing box
full. These components are periodic will need to be replaced. Contact
maintenance items that may require Brother Customer Service or a Brother
replacement after a period of time to Authorized Service Center to have
ensure optimum performance from your machine serviced. (See Brother
your Brother machine. Because these numbers uu page i.)
components are periodic maintenance
Other reasons for cleaning are:
items, the replacement is not covered
under the warranty. The need to 1 After a paper jam has been
replace these items and the time cleared, the machine automatically
period before replacement is cleans itself before the next
dependent on the number of purges received fax is printed.
and flushes required to clean the ink 2 The machine automatically cleans
system. These boxes acquire itself after sitting idle for more than
amounts of ink during the different 30 days (infrequent use).
purging and flushing operations. The
number of times a machine purges 3 The machine automatically cleans
and flushes for cleaning varies itself after the ink cartridges have
depending on different situations. For been replaced 12 times.
example, frequently powering the
machine on and off will cause
numerous cleaning cycles since the
machine automatically cleans upon
power up. The use of non-Brother ink
may cause frequent cleanings
because non-Brother ink could cause
poor print quality which is resolved by
cleaning. The more cleaning the
machine requires the faster these
boxes will fill up.
Note
Repairs resulting from the use of
non-Brother supplies may not be
covered under the stated product
warranty.
70
Troubleshooting

Ink Absorber NearFull The ink absorber box or flushing box is The ink absorber box or flushing box
nearly full. will need to be replaced soon. Call
Brother Customer Service or a Brother
Authorized Service Center to have
your machine serviced. (See Brother
numbers uu page i.)
Ink low One or more of the ink cartridges are Order a new ink cartridge. You can
near the end of their life. If a sending continue printing until the LCD shows
machine has a color fax to send, your Cannot Print. (See Ordering
machine’s “handshake” will ask that accessories and supplies uu page ii
the fax be sent as black & white. If the and Replacing the ink cartridges
sending machine has the ability to uu page 61.)
convert it, the color fax will be printed
at your machine as a black & white
fax.
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either corrupted, Put the card firmly into the slot again to
improperly formatted, or there is a make sure it is in the correct position.
problem with the memory card. If the error remains, check the media
drive (slot) of the machine by putting in
another memory card that you know is
working.
Media is Full. The memory card or USB Flash Your machine can only save to your
memory drive you are using has no memory card or USB Flash memory
available space or already contains drive if it contains less than 999 files.
999 files. Delete unused files to free some
space and try again.
No Caller ID There is no incoming call history. You If you want to use the Caller ID feature
did not receive calls or you have not call your telephone company.
subscribed to the Caller ID service (uuAdvanced User’s Guide: Caller
from your telephone company. ID)
No File The memory card or USB Flash Put the correct memory card or USB
memory drive in the media drive does Flash memory drive into the slot again.
not contain a .JPG file.
No Ink Cartridge An ink cartridge is not installed Take out the new ink cartridge and
properly. re-install it slowly until it clicks.
(See Replacing the ink cartridges
uu page 61.)
B
71
No Paper Fed The Photo Bypass Tray is in the Photo Verify that the Photo Bypass Tray is in
printing position. the Normal printing position.
(See step d and the Important note in
Loading photo paper uu page 14.)
The machine is out of paper or paper Do one of the following:
is not properly loaded in the paper
 Refill the paper in the paper tray,
tray.
and then press Black Start or
Color Start.
 Remove the paper and load it
again, and then press Black Start
or Color Start. (See Loading
paper and other print media
uu page 10.)
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
paper jam uu page 77.
If this error occurs often during duplex
copy or duplex print, the paper feed
rollers may be stained with ink. Clean
the paper feed rollers.
(uuAdvanced User’s Guide: Cleaning
the paper feed rollers)
Paper dust has accumulated on the Clean the paper pick-up rollers.
surface of the paper pick-up rollers. (uuAdvanced User’s Guide: Cleaning
the paper pick-up rollers)
The Jam Clear Cover is not closed Check the Jam Clear Cover is closed
properly. evenly at both ends. (See Printer jam
or paper jam uu page 77.)
No Response/Busy The number you dialed does not Verify the number and try again.
answer or is busy.
Not Registered You tried to access a Speed Dial Set up the Speed Dial number. (See
number that is not programmed. Storing Speed Dial numbers
uu page 46.)
Out of Fax Memory The fax memory is full. Do one of the following:
 Clear the data in the memory. To
gain extra memory, you can turn
off Memory Receive.
(uuAdvanced User’s Guide:
Turning off Memory Receive
operations)
 Print the faxes that are in the
memory.
(uuAdvanced User’s Guide:
Printing a fax from the memory)
72
Troubleshooting

Out of Memory The machine's memory is full. If a copy operation is in process
Press Stop/Exit and wait until the
other operations in progress finish,
and then try again.
The memory card or USB Flash Delete unused files from your memory
memory drive you are using does not card or USB Flash memory drive to
have enough free space to scan the make some free space and then try
document. again.
Paper Jam [Front] Paper is jammed in the machine. Remove the jammed paper by
following the steps in Paper is jammed
at the front of the machine
uu page 77.
Make sure the paper length guide is
set to the correct paper size. DO NOT
extend the paper tray when you load
A5 or smaller size paper.
Paper Jam [Front,Rear] Paper is jammed in the machine. Remove the jammed paper by
at the front and back of the machine
uu page 79.
set to the correct paper size. DO NOT
extend the paper tray when you load
A5 or smaller size paper.
Paper Jam [Rear] Paper is jammed in the machine. Remove the jammed paper by
at the back of the machine
uu page 78.
set to the correct paper size.
DO NOT extend the paper tray when
you load A5 or smaller size paper.
Paper dust has accumulated on the Clean the paper pick-up rollers.
surface of the paper pick-up rollers. (uuAdvanced User’s Guide: Cleaning
the paper pick-up rollers)
Touchscreen The Touchscreen was pressed before Make sure that nothing is touching or
initialization the power on initialization was resting on the Touchscreen.
failed completed. B
Debris may be stuck between the Insert a piece of stiff paper between
lower part of the touchscreen and its the lower part of the touchscreen and
frame. its frame and slide it back and forth to
push out the debris.
73
Unable to Clean XX The machine has a mechanical Open the scanner cover and remove
problem. any foreign objects and paper scraps
Unable to Init. XX
from inside the machine. If the error
—OR—
Unable to Print XX message continues, disconnect the
A foreign object such as a paper clip or machine from the power for several
Unable to Scan XX
ripped paper is in the machine. minutes and reconnect it.
(The machine can be turned off for
approximately 24 hours without losing
faxes stored in the memory. See
Transferring your faxes or Fax Journal
report uu page 75.)
Unusable Device A broken device has been connected Unplug the device from the USB direct
to the USB direct interface. interface, then press On/Off to turn
Disconnect device from
the machine off and then on again.
front connector & turn
machine off & then on
Unusable Device A USB device or USB Flash memory Unplug the device from the USB direct
drive that is not supported has been interface. Turn the machine off and
Please Disconnect
connected to the USB direct interface. then on again.
USB Device.
For more information, visit us at
http://solutions.brother.com/.
Wrong Ink Color A color ink cartridge has been installed Check which ink cartridges are not
in the Black ink cartridge position. matched by color to their ink cartridge
positions and move them to their
proper positions.
Wrong Paper Size The Paper Size setting does not 1 Check that the paper size you
match the size of paper in the tray. Or, choose matches the size of paper
you did not set the paper guides in the in the tray.
tray to the indicators for the paper size
2 Make sure you loaded the paper in
you are using.
a Portrait position, by setting the
paper guides at the indicators for
your paper size.
3 After you have checked the paper
size and the paper position, press
Black Start or Color Start.
74
Troubleshooting
Error animation B
g Do one of the following:
 If the LCD shows No Data, there
Error animations display step-by-step are no faxes left in the machine's
instructions when paper gets jammed. You memory.
can read the steps at your own pace by
Press Stop/Exit.
pressing c to see the next step and d to go
backward.  Enter the fax number to which faxes
will be forwarded.
Transferring your faxes or Fax h Press Black Start.
Journal report B
Transferring faxes to your PC B
If the LCD shows:

You can transfer the faxes from your
 Unable to Clean XX machine's memory to your PC.
 Unable to Init. XX
 Unable to Print XX
a Press Stop/Exit to interrupt the error
temporarily.
 Unable to Scan XX
We recommend transferring your faxes to
b Make sure you have installed
MFL-Pro Suite on your PC, and then
another fax machine or to your PC. (See turn on PC-FAX Receiving on the PC.
Transferring faxes to another fax machine (uuSoftware User’s Guide: PC-FAX
uu page 75 or Transferring faxes to your PC receiving)
uu page 75.)
You can also transfer the Fax Journal report c Make sure you have set up PC-Fax
to see if there are any faxes you need to Receive on the machine.
transfer. (See Transferring the Fax Journal (uuAdvanced User’s Guide: PC-Fax
report to another fax machine uu page 76.) Receive (Windows® only))
If faxes are in the machine’s memory
when you set up PC-Fax Receive, the
Transferring faxes to another fax LCD will ask if you want to transfer the
machine B
faxes to your PC.

If you have not set up your Station ID, you
cannot enter fax transfer mode. d Do one of the following:
(uuQuick Setup Guide: Set your Station ID)  To transfer all faxes to your PC,
press Yes. You will be asked if you
a Press Stop/Exit to interrupt the error want to also turn on the backup print
temporarily. option.
b Press Menu.  To exit and leave the faxes in the B
memory, press No.
c Press a or b to display Service.
e Press Stop/Exit.
d Press Service.
e Press Data Transfer.
f Press Fax Transfer.
75
Transferring the Fax Journal report to Document jam B
another fax machine B
If you have not set up your Station ID, you Documents can jam in the ADF unit if they are
cannot enter fax transfer mode. not inserted or fed properly, or if they are too
(uuQuick Setup Guide: Set your Station ID) long. Follow the steps below to clear a
document jam.
a Press Stop/Exit to interrupt the error
temporarily. Document is jammed in the top of the
ADF unit
b Press Menu.
B
c Press a or b to display Service.

a Take out any paper from the ADF that is
not jammed.
d Press Service.
b Open the ADF cover.
e Press Data Transfer.
c Remove the jammed document by
pulling it upward.
f Press Report Trans.
g Enter the fax number to which the Fax

Journal report will be forwarded.
h Press Black Start.
d Close the ADF cover.
e Press Stop/Exit.
IMPORTANT
To avoid future document jams close the
ADF cover properly by pressing it down in
the middle.
76
Troubleshooting
Document is jammed inside the ADF Printer jam or paper jam B
unit B
Take out the jammed paper depending on

a Take out any paper from the ADF that is where it is jammed in the machine.
not jammed.
b Lift the document cover. Paper is jammed at the front of the

machine B
c Pull the jammed document out to the

If the LCD shows Paper Jam [Front],
left.
follow these steps:

outlet.
IMPORTANT
Before you unplug the machine from the
power source, you can transfer your faxes
that are stored in the memory to your PC
or another fax machine so you will not lose
any important messages. (See
report uu page 75.)
b If the paper support flap is open, close it,

and then close the paper support. Pull
d Close the document cover. the paper tray completely out of the
machine.
e Press Stop/Exit.
77
c Pull out the jammed paper (1). Paper is jammed at the back of the
machine B
If the LCD shows Paper Jam [Rear],

follow these steps:

outlet.
IMPORTANT
1 Before you unplug the machine from the
d Lift the Jam Clear flap, and remove the any important messages. (See
jammed paper. Transferring your faxes or Fax Journal
report uu page 75.)
b Open the Jam Clear Cover (1) at the

back of the machine.
e Push the paper tray firmly back into the

machine.
1
f While holding the paper tray in place,
pull out the paper support until it clicks,
and then unfold the paper support flap.
Make sure you pull out the paper
support until it clicks.
IMPORTANT
Legal size paper.
g Re-connect the power cord.
78
Troubleshooting
c Pull the jammed paper out of the Paper is jammed at the front and back
machine. of the machine B
If the LCD shows

Paper Jam [Front,Rear], follow these
steps:

outlet.
IMPORTANT
d Close the Jam Clear Cover. Transferring your faxes or Fax Journal
Make sure the cover is closed properly. report uu page 75.)

the paper tray completely out of the
machine.
e Re-connect the power cord.
c Pull out the jammed paper (1).
79
d Lift the Jam Clear flap, and remove the g Close the Jam Clear Cover.
jammed paper. Make sure the cover is closed properly.
h Using both hands, grasp the plastic tabs

on both sides of the machine and lift the
scanner cover (1) to the open position.
e Open the Jam Clear Cover (1) at the
3
1
1
Move the print head (if necessary) to
f Pull the jammed paper out of the take out any paper remaining in this
machine. area. Make sure that jammed paper is
not left in the corners of the machine (2)
and (3).
80
Troubleshooting
j Push the paper tray firmly back into the

IMPORTANT machine.
• If the paper is jammed under the print
head, unplug the machine from the power k While holding the paper tray in place,
source, and then move the print head to pull out the paper support until it clicks,
take out the paper. and then unfold the paper support flap.
• If the print head is in the right corner as support until it clicks.
shown in the illustration, you cannot move
it. Re-connect the power cord. Hold down
Stop/Exit until the print head moves to the IMPORTANT
middle. Then unplug the machine from the DO NOT use the paper support flap for
power source and take out the paper. Legal size paper.
l Re-connect the power cord.
Additional paper jam clear operations B

outlet.
IMPORTANT
detergent.
report uu page 75.)
i Using both hands, grasp the plastic tabs

on both sides of the machine and gently
close the scanner cover.
the paper tray completely out of the
machine.
81
c Open the Disc Guide.
IMPORTANT
• If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
1 • If the print head is in the right corner as
shown in the illustration, you cannot move
it. Re-connect the power cord. Hold down
Stop/Exit until the print head moves to the
middle. Then unplug the machine from the
power source and take out the paper.
2
d Using both hands, grasp the plastic tabs

scanner cover (1) to the open position.
3
1
2
detergent.
e Make sure that all the jammed paper

has been removed from the Disc Guide.
Move the print head (if necessary) to
take out any paper remaining in this
area. Make sure that jammed paper is
not left in the corners of the machine (2)
and (3).
82
Troubleshooting
f Close the Disc Guide. Disc Jam B
Take out the Disc Tray depending on where

the disc is jammed in the machine.
Disc Tray is jammed at the front of the

machine B
If the LCD shows Disc Jam [Front],

follow these steps:

outlet.
b Remove the Disc Tray from the Disc

Guide.
g Using both hands, grasp the plastic tabs
c Close the Disc Guide.
h Push the paper tray firmly back into the

machine.
i While holding the paper tray in place,

pull out the paper support until it clicks,
and then unfold the paper support flap.
support until it clicks.
B
IMPORTANT
Legal size paper.
d Re-connect the power cord.
j Re-connect the power cord.
83
Disc Tray is jammed at the back of the d Gently push the Disc Tray toward the
machine B
If the LCD shows Disc Jam [Rear], follow
these steps:

outlet.
b Make sure there is enough space

behind the machine for removing the
Disc Tray.
e Remove the Disc Tray from the back of

the machine.
c Using both hands, grasp the plastic tabs

scanner cover to the open position.
84
Troubleshooting
f Using both hands, grasp the plastic tabs

g Close the Disc Guide.
h Re-connect the power cord.
85
Troubleshooting B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
If you are having difficulty with your machine B
Printing
Difficulty Suggestions
No printout. Check the interface cable or wireless connection on both the machine and your
computer. (uuQuick Setup Guide)
Check that the machine is plugged in and that the On/Off key is on.
One or more ink cartridges have reached the end of their life.
(See Replacing the ink cartridges uu page 61.)
Check to see if the LCD is showing an error message.
(See Error and Maintenance messages uu page 67.)
If the LCD shows Cannot Print and Replace Ink, see Replacing the ink
cartridges uu page 61.
Check that the correct printer driver has been installed and chosen.
(Windows® users only)

Make sure that the machine is online. Click Start and then Printers and Faxes.
Right-click and choose Brother MFC-XXXXX (where XXXXX is your model
name), and make sure that Use Printer Offline is unchecked.
86
Troubleshooting
Printing (continued)
Poor print quality. Check the print quality. (See Checking the print quality uu page 65.)
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using.
See Paper Type uu page 18.
uuSoftware User’s Guide: Printing (Windows®)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
 The expiration date written on the cartridge package has passed. (Genuine
Brother Innobella™ ink cartridges stay usable for up to two years if kept in their
original packaging.)
 The ink cartridge has been in your machine for over six months.
 The ink cartridge may not have been stored properly before use.
Make sure you are using Genuine Brother Innobella™ Ink. Using non-Brother
supplies may affect the print quality, hardware performance, and machine
reliability.
Try using the recommended types of paper.
(See Acceptable paper and other print media uu page 19.)
The recommended environment for your machine is between 68 F to 91 F
(20 C to 33 C).
White horizontal lines appear in text Clean the print head. (See Cleaning the print head uu page 65.)
or graphics.
Make sure you are using Genuine Brother Innobella™ Ink.
Try using the recommended types of paper.
(See Acceptable paper and other print media uu page 19.)
The machine prints blank pages. Clean the print head. (See Cleaning the print head uu page 65.)
Characters and lines are blurred. Check the printing alignment. (See Checking the print alignment uu page 66.)
Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guides
are adjusted correctly. (See Loading paper and other print media uu page 10.)
Make sure the Jam Clear Cover is closed properly.
Smudge or stain at the top center of Make sure the paper is not too thick or curled.
the printed page. (See Acceptable paper and other print media uu page 19.)
Printing appears dirty or ink seems Make sure you are using the recommended types of paper. (See Acceptable
to run. paper and other print media uu page 19.) Don't handle the paper until the ink is
dry.
If you are using photo paper, make sure that you have set the correct paper type. B
If you are printing a photo from your PC, set the Media Type of the printer driver.
Stains appear on the reverse side Make sure the printer platen is not dirty with ink. (uuAdvanced User’s Guide:
or at the bottom of the page. Cleaning the machine’s printer platen)
Make sure you are using the paper support flap.
(See Loading paper and other print media uu page 10.)
Make sure the paper feed roller is not dirty with ink. (uuAdvanced User’s Guide:
Cleaning the paper feed rollers)
87
The machine prints dense lines on Check Reverse Order in the Basic tab of the printer driver.
the page.
The printouts are wrinkled. (Windows® users)
In the printer driver Advanced tab, click Color Settings, and uncheck
Bi-Directional Printing.
(Macintosh users)
In the printer driver, choose Print Settings, click Advanced, choose
Other Print Options, and uncheck Bi-Directional Printing.
Cannot perform “Page Layout” Check that the paper size setting in the application and in the printer driver are the
printing. same.
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab (Windows®) or Print Settings (Macintosh). Also, click
Color Settings, and make sure you uncheck Color Enhancement (True2Life).
Turn the borderless feature off. Borderless printing is slower than normal printing.
uuSoftware User’s Guide: Printing (Windows®)
True2Life™ is not working properly. If the image data is not full color in your application (such as 256 color),
True2Life™ will not work. Use at least 24 bit color data with the True2Life™
feature.
Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo
properly. paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up rollers. (uuAdvanced User’s Guide: Cleaning the paper
pick-up rollers)
Machine feeds multiple pages. Make sure the paper is loaded properly in the paper tray. (See Loading paper and
other print media uu page 10.)
There is a paper jam. Make sure the paper length guide is set to the correct paper size. Do not extend
the paper tray when you load A5 or smaller size paper. (See Printer jam or paper
jam uu page 77.)
The paper jams when you use Use one of the jam prevention settings, Duplex1 or Duplex2.
duplex copy or duplex print.
For copying
uuAdvanced User’s Guide: Duplex (2-sided) copying
For printing
uuSoftware User’s Guide: Duplex / Booklet (Windows®)
uuSoftware User’s Guide: Duplex Printing (Macintosh)
If paper jams often when using duplex copy or duplex print, the paper feed rollers
may be stained with ink. Clean the paper feed rollers. (uuAdvanced User’s Guide:
Cleaning the paper feed rollers)
Printed pages are not stacked Make sure you are using the paper support flap.
neatly. (See Loading paper and other print media uu page 10.)
Machine does not print from Try to reduce the print resolution.
® ®
Adobe Illustrator . uuSoftware User’s Guide: Printing (Windows®)
88
Troubleshooting
Ink is smudged or running when Make sure to check the front and back of the paper. Place the glossy surface
using glossy photo paper. (printing surface) face down. (See Paper Type uu page 18.)
If you use glossy photo paper, make sure that the paper type setting is correct.
When printing a disc, the Disc Tray Use the application for label printing when you print the disc.
becomes dirty.
Printing Received Faxes

Condensed print and white streaks You probably had a bad connection, with static or interference on the telephone
across the page or the top and line. Ask the other party to send the fax again.
bottom of sentences are cut off.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received color fax prints only in Replace the color ink cartridges that have reached the end of their life, and then
black & white. ask the other person to send the color fax again.
(See Replacing the ink cartridges uu page 61.)
Left and Right margins are cut off or Turn on Auto Reduction. (uuAdvanced User’s Guide: Printing a reduced
a single page is printed on two incoming fax)
pages.
Telephone Line or Connections

Dialing does not work.
(No dial tone) Check that the machine is plugged in and that the On/Off key is on.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
(Canada only) Change the Tone/Pulse setting. (uuQuick Setup Guide)
Verify that the telephone line and jack are working by connecting a known working
telephone and telephone line to the jack. Then lift the external telephone’s handset
and listen for a dial tone. If there is no dial tone, ask your telephone company to
check the line and/or jack.
The machine does not answer Make sure the machine is in the correct Receive Mode for your setup.
when called. (See Choose the correct Receive Mode uu page 30.) Check for a dial tone. If
possible, call your machine to hear it answer. If there is still no answer, check that
the telephone line cord is plugged into the telephone wall jack and the LINE jack
of the machine. If there is no ringing when you call your machine, ask your
telephone company to check the line. B
89
Receiving Faxes
Cannot receive a fax. Make sure your machine has a dial tone by pressing the Hook key. If you hear
static or interference on your fax line, please contact your local telephone
company.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL,
VoIP or MagicJack services, please contact your service provider for connection
instructions. To lower the modem speed and turn off ECM (error correction mode)
see Telephone line interference / VoIP uu page 96.
Make sure the machine is in the correct Receive Mode. This is determined by the
external devices and telephone subscriber services you have on the same line as
the Brother machine. (See Choose the correct Receive Mode uu page 30.)
If you have a dedicated fax line and want your Brother machine to automatically
answer all incoming faxes, you should select Fax Only mode.
If your Brother machine shares a line with an external answering machine, you
should select External TAD mode. In External TAD mode, your Brother
machine will automatically receive incoming faxes and voice callers will be able to
leave a message on your answering machine.
If your Brother machine shares the line with a Voice Mail subscriber service,
please see Voice Mail uu page 37.
If your Brother machine is on a line with the Distinctive Ring subscriber service,
please see Distinctive Ring uu page 38.
If your Brother machine shares a line with other telephones and you want it to
automatically answer all incoming faxes, you should select Fax/Tel mode. In
Fax/Tel mode, your Brother machine will automatically receive faxes and
produce a pseudo/double-ring to alert you to answer voice calls.
If you do not want your Brother machine to automatically answer any incoming
faxes, you should select Manual mode. In Manual mode, you must answer every
incoming call and activate the machine to receive faxes.
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the ring delay setting:
 If the receive mode is set to Fax Only or Fax/Tel, reduce the ring delay to
1 ring. (See Ring Delay uu page 33.)
 If the receive mode is set to External TAD, reduce the number of rings
programmed on your answering machine to 2.
 If the receive mode is set to Manual, DO NOT adjust the ring delay setting.
Have someone send you a test fax:
 If you received the test fax successfully, your machine is operating properly.
Remember to reset your ring delay or answering machine setting back to your
original setting. If receiving problems recur after resetting the ring delay, then
a person, device, or subscriber service is answering the fax call before the
machine has a chance to answer.
 If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.
90
Troubleshooting
Receiving Faxes (continued)

Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the
same line as the Brother machine, make sure your answering machine is set up
(continued)
correctly. (See Connecting an external TAD (telephone answering device)
uu page 40.)
1 Plug the telephone line cord directly from the wall telephone jack to your
Brother machine’s LINE jack.
2 Remove the protective cap from your Brother machine’s EXT. jack, and then
plug the telephone line cord from your answering machine into the EXT. jack.
3 Set your answering machine to answer within 4 rings.
If you are having problems receiving faxes or voice messages, set your
answering machine to answer within 2 or 3 rings.
4 Record the outgoing message on your answering machine.
 Record five seconds of silence at the beginning of your outgoing
message.
 Limit your speaking to 20 seconds.
 End your outgoing message with your Fax Receive Code for people
sending manual faxes. For example: “After the beep, leave a message or
press l 5 1 and Start to send a fax.”
5 Set your answering machine to answer calls.
6 Set your Brother machine’s Receive Mode to External TAD. (See Choose
the correct Receive Mode uu page 30.)
Make sure your Brother machine’s Easy Receive feature is turned On. Easy
Receive is a feature that allows you to receive a fax even if you have answered
the call on an external or extension telephone. (See Easy Receive uu page 34.)
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP). (See
Telephone line interference / VoIP uu page 96.)
91
Sending Faxes
Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
Make sure that the FAX key is illuminated.
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error.
(uuAdvanced User’s Guide: Reports)
Transmission Verification Report There is probably temporary noise or static on the line. Try sending the fax again.
says “RESULT:NG”. If you send a PC FAX message and get “RESULT:NG” on the Transmission
Verification Report, your machine may be out of memory. To gain extra memory,
you can turn off Memory Receive (uuAdvanced User’s Guide: Turning off
Memory Receive operations), print fax messages from the machine’s memory
(uuAdvanced User’s Guide: Printing a fax from the memory) or cancel a Delayed
Fax or Polling Job.
(See Canceling a fax in progress uu page 28.) (uuAdvanced User’s Guide:
Checking and canceling waiting jobs) If the problem continues, ask the telephone
company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the menu setting of Compatibility to Basic(for VoIP).
(See Telephone line interference / VoIP uu page 96.)
Sent faxes are blank. Make sure you are loading the document properly. (See Loading documents
uu page 23.)
Poor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner uu page 64.)
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip. Clean the glass strip. (See Cleaning the scanner uu page 64.)
Handling Incoming Calls

The machine “hears” a voice as a If Easy Receive is set to On, your machine is more sensitive to sounds. It may
CNG Tone. mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Easy Receive to Off.
(See Easy Receive uu page 34.)
Sending a fax call to the machine. If you answered on an extension telephone, press your Fax Receive Code (the
factory setting is l 5 1). If you answered on the external telephone (connected to
the EXT. jack), press Start to receive the fax. When your machine answers, hang
up.
92
Troubleshooting
Handling Incoming Calls (continued)

Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or
other custom feature on a single telephone line with your machine, it may create
a problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate telephone line with no
custom features is recommended.
Copying Difficulties
Cannot make a copy.
Make sure that the COPY key is illuminated.
Poor copy results when using the Try using the scanner glass. (See Using the scanner glass uu page 24.)
ADF.
Vertical black lines or streaks Vertical black lines or streaks on copies are typically caused by dirt or correction
appear in copies. fluid on the scanner. Clean the glass strip and scanner glass and the white bar and
white plastic above them. (See Cleaning the scanner uu page 64.)
Copies are blank. Make sure you are loading the document properly. (See Loading documents
uu page 23.)
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass.
Reposition the document and try again.
Scanning Difficulties
TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
starting to scan. (Windows®) your scanning application. For example, in PaperPort™12SE with OCR, click
Scan Settings, Select to choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when Make sure the Brother TWAIN driver is chosen as the primary source.
starting to scan. (Macintosh) In PageManager, click File, Select Source and choose the Brother TWAIN driver.
Mac OS X 10.6.x users can also scan documents using the ICA Scanner Driver.
uuSoftware User’s Guide: Scanning a document using the ICA driver (Mac OS X
10.6.x)
Poor scanning results when using Try using the scanner glass. (See Using the scanner glass uu page 24.)
the ADF. B
OCR does not work. Try increasing the scanner resolution.
(Macintosh users)
Make sure you have finished downloading and installing Presto! PageManager
from:
http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg
93
Software Difficulties
Cannot install software or print. (Windows® users only)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
“Device Busy” Make sure the machine is not showing an error message on the LCD.
Cannot print images from To use FaceFilter Studio, you must install the FaceFilter Studio application from
FaceFilter Studio. the CD-ROM supplied with your machine. (uuQuick Setup Guide)
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
PhotoCapture Center™ Difficulties

Removable Disk does not work 1 Take out the memory card or USB Flash memory drive and put it back in
properly. again.
2 If you have tried “Eject” from within Windows®, take out the memory card or
USB Flash memory drive before you continue.
3 If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
4 If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Cannot access Removable Disk Make sure that you have correctly inserted the memory card or USB Flash
from Desktop icon. memory drive.
Part of my photo is missing when Make sure that Borderless printing and Cropping are turned off.
printed. (uuAdvanced User’s Guide: Borderless printing and Cropping)
Network Difficulties
Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (uuAdvanced User’s Guide: Reports) and
check the current Network settings printed in this list. Reconnect the LAN cable to
the hub to verify that the cabling and network connections are good. If possible,
try connecting the machine to a different port on your hub using a different cable.
If the connections are good, the machine shows LAN Active for 2 seconds.
If you are using a wireless connection or are having Network problems
uuNetwork User’s Guide: Troubleshooting
94
Troubleshooting
Network Difficulties (continued)

The network scanning feature does (Windows® users)
not work.
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the information
below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
The network PC-Fax Receive (Windows® users only)
feature does not work.
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
The Brother software cannot be (Windows® users)
installed.
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other program to run.
(Macintosh users)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Cannot connect to wireless Investigate the problem using the WLAN Report.
network. Press Menu, and then press a or b to display Print Reports. Press
Print Reports. Press a or b to display WLAN Report, and then press
WLAN Report.
(uuNetwork User’s Guide)
Reset the network settings. Press Menu, and then press a or b to display Network. Press Network. Press
a or b to display Network Reset, and then press Network Reset. B
(uuNetwork User’s Guide)
Touchscreen Difficulties
The dial pad does not work when Use the touchscreen buttons to enter information.
entering numbers or characters.
95
Dial Tone B Telephone line
interference / VoIP B
Setting the dial tone to Detection will shorten

the dial detect pause. If you are having problems sending or
receiving a fax due to possible interference
a Press Menu.
on the telephone line, we recommend that
b Press a or b to display you change the modem speed to minimize
Initial Setup. errors in fax operations.
c Press Initial Setup. a Press Menu.
d Press a or b to display Dial Tone. b Press a or b to display

Initial Setup.
e Press Dial Tone.
f Press Detection or No Detection.
g Press Stop/Exit. Compatibility.
e Press Compatibility.
f Press High, Normal or

Basic(for VoIP).
 Basic(for VoIP) reduces the
modem speed to 9,600 bps and
turns off color fax receiving and
ECM, except for color fax sending.
Unless interference is a recurring
problem on your telephone line, you
may prefer to use it only when
needed.
To improve compatibility with most
VoIP services, Brother recommends
changing the compatibility setting to
Basic(for VoIP).
 Normal sets the modem speed at
14,400 bps.
 High increases the modem speed to
33,600 bps. (factory setting)
g Press Stop/Exit.
Note
VoIP (Voice over IP) is a type of phone
system that uses an internet connection,
rather than a traditional phone line.
96
Troubleshooting
Machine Information B
3 All Settings
You can restore all settings to their factory
defaults.
Checking the serial number B
Brother strongly recommends performing

You can see the machine’s serial number on this procedure before handing over or
the LCD. disposing of the machine.
a Press Menu. Note

Unplug the interface cable before you
b Press a or b to display choose Network or All Settings.
Machine Info.
c Press Machine Info. How to reset the machine B
d Press Stop/Exit.
a Press Menu.
Reset functions B
Initial Setup.
The following reset functions are available:
1 Network c Press Initial Setup.
You can reset the print server back to its d Press a or b to display Reset.
default factory settings, such as the
password and IP address information. e Press Reset.
2 Speed Dial&Fax f Press the type of reset you want to use.
Speed Dial & Fax resets the following
settings: g Press Yes to confirm.
 Speed Dial h Press Yes for 2 seconds to reboot the

(Speed-Dial and Setup Groups) machine.
 Programmed fax jobs in the memory

(Polled Transmit, Delayed Fax and
Delayed Batch Transmission)
 Station ID
(Name and Number)
 Remote Fax Options
B
(Fax Forwarding and Paging)
 Report settings
(Transmission Verification Report,
Quick Dial List and Fax Journal)
 History
(Caller ID history and Outgoing Call)
 Faxes in memory
97
C Menu and features C
On-screen
programming C
Your machine is designed to be easy to

operate with LCD on-screen programming
using the menu buttons on the Touchscreen.
User-friendly programming helps you take full
advantage of all the menu selections your
machine has to offer.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
98
Menu and features
Menu table C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
Menu C
Level1 Level2 Level3 Options Descriptions Page

General Setup Mode Timer — Off Sets the amount of time See .
before the machine
0 Sec
returns to FAX mode.
30 Secs
1 Min
2 Mins*
5 Mins
Paper Type — Plain Paper* Sets the type of paper in 18
the paper tray.
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Transparency
Paper Size — Letter* Sets the size of paper in 18
the paper tray.
Legal
A4
A5
EXE
4"x6"
Volume Ring Off Adjusts the ring volume. See .
Low
Med*
High
Beeper Off Adjusts the beeper
volume.
Low*
Med
High
Speaker Off Adjusts the speaker
Low
volume. C
Med*
High
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
99
General Setup Auto Daylight — On Change this setting to On See .
if you want the machine to
(Continued) Off*
change automatically for
Daylight Saving Time.
LCD Settings Backlight Light* You can adjust the
brightness of the LCD
Med
backlight.
Dark
Dim Timer Off You can set how long the
LCD backlight stays on
10 Secs
after the last key press.
20 Secs
30 Secs*
Sleep Mode — 1 Min You can choose how long
the machine must be idle
2 Mins
before it goes into Sleep
3 Mins mode.
5 Mins*
10 Mins
30 Mins
60 Mins
Fax Setup Receive Ring Delay 0 Sets the number of rings 33
before the machine
1
answers in Fax Only or
2 Fax/Tel mode.
3
4*
F/T Ring Time 20 Secs* Sets the length of the 33
pseudo/double-ring time
30 Secs
in Fax/Tel mode.
40 Secs
70 Secs
Fax Preview On You can preview received 34
faxes.
Off*
Easy Receive On* Receives fax messages 34
automatically when you
Off
answer a call and hear fax
tones.
Remote Codes On* Allows you to answer all 43
calls at an extension
(l51, #51)
telephone and use codes
Off to turn the machine on or
off. You can personalize
these codes.
100
Menu and features

Fax Setup Receive Auto Reduction On* Reduces the size of See .
incoming faxes.
(Continued) (Continued) Off
Memory Receive Off* You can set the machine
to either forward fax
Fax Forward
messages, call your
Paging pager, store incoming
faxes in the memory (so
Fax Storage
you can retrieve them
PC Fax Receive while you are away from
your machine), or send
faxes to your PC.
If you choose Fax
Forward or PC-Fax
Receive, you can turn on
the safety feature Backup
Print.
Report Setting Transmission On Choose the initial setup 29
for Transmission
On+Image
Verification Report.
Off*
Off+Image
Journal Period Off Sets the interval for the See .
automatic printing of the
Every 50 Faxes*
Fax Journal.
Every 6 Hours If you have chosen other
than Off and
Every 12 Hours
Every 50 Faxes, you
Every 24 Hours can set the time for the
chosen option.
Every 2 Days
If you have chosen
Every 7 Days Every 7 Days, you can
set the day of the week.
Print Fax — — Prints incoming faxes
stored in the memory.
Remote Access — --- Set your own code for
Remote Retrieval.
Remaining Jobs — — Check which jobs are in
the memory and cancel
chosen jobs.
101
Fax Miscellaneous Mem Security — Prohibits most functions See .
except receiving faxes
(Continued)
into memory.
Distinctive Off* Uses the telephone 38
company's Distinctive
Set (On)
Ring subscriber service to
register the ring pattern
with the machine.
Area Code — Set up your 3-digit area See .
code only if you do not
(USA only)
dial it within your own
area code.
102
Menu and features
Network menu C
Level1 Level2 Level3 Level4 Options Descriptions Page

Network Wired LAN TCP/IP BOOT Method Auto* Choose the See .
BOOT method
Static
that best suits
RARP your needs.
BOOTP
DHCP
IP Address [000-255]. Enter the IP
address.
[000-255].
[000-255].
[000-255]
Subnet Mask [000-255]. Enter the Subnet
mask.
[000-255].
[000-255].
[000-255]
Gateway [000-255]. Enter the
Gateway
[000-255].
address.
[000-255].
[000-255]
Node Name BRNXXXXXXXXXXXX Enter the Node
name.
WINS Config Auto* Chooses the
WINS
Static
configuration
mode.
WINS Server (Primary) Specifies the IP
000.000.000.000 address of the
primary or
(Secondary)
secondary WINS
000.000.000.000
server.
DNS Server (Primary) Specifies the IP
primary or
(Secondary)
secondary DNS
000.000.000.000
server.
APIPA On* Automatically
allocates the IP
Off
address from the
link-local address
range.
C
See Network User’s Guide.
103
Network Wired LAN Ethernet — Auto* Chooses the See .
Ethernet link
(Continued) (Continued) 100B-FD
mode.
100B-HD
10B-FD
10B-HD
MAC Address — — You can see your
machine’s MAC
address.
WLAN TCP/IP BOOT Method Auto* Chooses the
BOOT method
Static
that best suits
RARP your needs.
BOOTP
DHCP
IP Address [000-255]. Enter the IP
address.
[000-255].
[000-255].
[000-255]
Subnet Mask [000-255]. Enter the Subnet
mask.
[000-255].
[000-255].
[000-255]
Gateway [000-255]. Enter the
Gateway
[000-255].
address.
[000-255].
[000-255]
Node Name BRWXXXXXXXXXXXX Enter the Node
name.
WINS Config Auto* Chooses the
WINS
Static
configuration
mode.
WINS Server (Primary) Specifies the IP
primary or
(Secondary)
secondary WINS
000.000.000.000
server.
DNS Server (Primary) Specifies the IP
primary or
(Secondary)
secondary DNS
000.000.000.000
server.
104
Menu and features

Network WLAN TCP/IP APIPA On* Automatically See .
allocates the IP
(Continued) (Continued) (Continued) Off
address from the
link-local address
range.
Setup Wizard — — You can
manually
configure your
print server for a
wireless network.
WPS/AOSS — — You can easily
configure your
wireless network
settings using the
one-button push
method.
WPS w/PIN — — You can easily
Code configure your
wireless network
settings using
WPS with a PIN
code.
WLAN Status Status — You can see the
current wireless
network status.
Signal — You can see the
current wireless
network signal
strength.
SSID — You can see the
current SSID.
Comm. Mode — You can see the
current
Communication
Mode.
MAC Address — — You can see your
machine’s MAC
address.
Web Connect Proxy Settings Proxy Connection On You can change
settings the web
Off*
connection
Address — settings.
Port —
User Name —
Password — C
Network I/F — Wired LAN* — You can choose
the network
WLAN
connection type.
105
Network Network Reset — — — Restore all See .
network settings
(Continued)
to factory default.
Menu (continued) C

Print Reports Transmission — — Prints these lists and See .
reports.
Quick Dial — Alphabetical
Order
Numerical
Order
Fax Journal — —
User Settings — —
Network Config — —
WLAN Report — —
Caller ID hist. — —
Machine Info. Serial No. — — Lets you check the serial 97
number of your machine.
Initial Setup Receive Mode — Fax Only* Choose the receive mode 30
that best suits your needs.
Fax/Tel
External TAD
Manual
Date&Time — — Puts the date and time on See .
the LCD and in headings
of faxes you send.
Station ID — Fax: Enter your name and fax
number to appear on
Name:
each page you fax.
Tone/Pulse — Tone* Choose the dialing mode.
(Canada only) Pulse
Dial Tone — Detection You can shorten the dial 96
tone detect pause.
No Detection*
See Quick Setup Guide.
See Software User’s Guide.

106
Menu and features

Initial Setup Compatibility — High* Adjusts the modem speed 96
to help resolve
(Continued) Normal
transmission problems.
Basic(for VoIP)
Reset Network — Resets the print server 97
back to its factory default
settings, such as the
password and IP address
information.
Speed Dial&Fax — Deletes all stored
Speed Dial numbers and
faxes, restores the
Station ID, Quick Dial List,
Transmission Verification
Report and Fax Journal
back to the factory default
settings.
All Settings — Resets all the machine’s
settings back to the
factory settings.
Local Language — English* Allows you to change the See .
LCD language for your
(USA only) Spanish
country.
Local Language — English* Allows you to change the
LCD language for your
(Canada only) French
country.
Disc Print — — You can align the print See .
Alignment position.
See Quick Setup Guide.

107
FAX ( ) C

Call History Outgoing Call Send a fax — You can choose a number See .
from the Outgoing Call
More Add to Speed
Dial history and then send a
fax to it, add it to
Delete Speed Dial, or delete it.
Caller ID hist. Send a fax — You can choose a number
from the Caller ID history
More Add to Speed
Dial and then send a fax to it,
add it to Speed Dial, or
Delete delete it.
Speed Dial — Send a fax — You can dial by pressing 45
only a few keys (and
Start).
More Set Speed Dial You can store Speed Dial 46
numbers, so you can dial
by pressing only a few
buttons on the
Touchscreen (and Start).
Setup Groups You can set up Group See .
numbers for
Broadcasting.
Change You can change 47
Speed Dial numbers.
Delete You can delete
Speed Dial numbers.
Fax Resolution — — Standard* Sets the resolution for See .
outgoing faxes.
Fine
S.Fine
Photo
Contrast — — Auto* Changes the lightness or
darkness of faxes you
Light
send.
Dark
Volume — — Off Adjusts the volume level
of the speaker.
(Appears after Low
pressing Hook)
Med*
High
108
Menu and features

Advanced Broadcasting Add Number — You can send the same See .
Settings fax message to more than
one fax number.
Speed Dial —
Preview — On You can preview a fax 28
message before send it.
Off*
Delayed Fax — On Sets the time of day in See .
24-hour format that the
Off*
delayed faxes will be sent.
Batch TX — On Combines delayed faxes
to the same fax number at
Off*
the same time of day into
one transmission.
Real Time TX — On You can send a fax
without using the
Off*
memory.
Polled TX — On Sets up your machine
with a document to be
Off*
retrieved by another fax
machine.
Polling RX — On Sets up your machine to
poll another fax machine.
Off*
Overseas Mode — On If you are having difficulty
sending faxes overseas,
Off*
set this to On.
Glass ScanSize — Letter* Adjust the scan area of 28
the scanner glass to the
A4
size of the document.
Set New Default — — Fax Resolution You can save your fax See .
settings.
Contrast
Glass ScanSize
Real Time TX
Preview
Factory Reset — — — You can restore all
factory settings.
109
SCAN ( ) C
Level1 Option1 Option2 Option3 Descriptions Page

to File — — — You can scan a black & See .
white or a color document
into your computer.
to Media (when Quality — Color 100 dpi You can choose the scan 54
a memory card or resolution and file format
Color 200 dpi*
USB Flash for your document.
memory drive is Color 300 dpi
inserted)
Color 600 dpi
B/W 100 dpi
B/W 200 dpi
B/W 300 dpi
File Type — (If you choose
color option in
Quality setting)
PDF*
JPEG
(If you choose
B&W option in
Quality setting)
TIFF
PDF*
File Name — — You can rename the file.
Auto Crop — On Scan multiple documents See .
placed on the scanner
Off*
glass to a memory card or
USB Flash memory drive
one at a time.
Set New Default — Quality You can save your scan
settings as the default
File Type
settings.
Auto Crop
Factory Reset — — You can restore all
factory settings.

110
Menu and features
Level1 Option1 Option2 Option3 Descriptions Page

to Email — — — You can scan a black & See .
white or a color document
into your E-mail
application.
to OCR — — — You can have your text
document converted to an
(Available after
editable text file.
Presto!
PageManager is
downloaded for
Macintosh users.
See Accessing
Brother Support
(Macintosh)
uu page 5.)
to Image — — — You can scan a color
picture into your graphics
application.
Web Service Scan — — You can scan data by
(Appears when Scan for E-mail — — using the Web Services
you install a Web protocol.
Services Scan, Scan for OCR — —
which is Scan for Fax — —
displayed in your
Scan for Print — —
computer’s
Network
Explorer.)

111
COPY ( ) C

Quality — — Fast Choose the Copy See .
resolution for the next
Normal*
copy.
Best
Paper Type — — Plain Paper* Choose the paper type 49
that matches the paper in
Inkjet Paper
the tray.
Brother BP71
Brother BP61
Other Glossy
Transparency
Paper Size — — Letter* Choose the paper size 49
that matches the paper in
Legal
the tray.
A4
A5
EXE
4"x6"
Enlarge/Reduce 100%* — — — See .
Enlarge — 198% 4"x6"iA4 You can choose the
enlargement ratio for the
186% 4"x6"iLTR
next copy.
104% EXEiLTR
Reduce — 97% LTRiA4 You can choose the
reduction ratio for the next
93% A4iLTR
copy.
85% LTRiEXE
83% LGLiA4
78% LGLiLTR
46% LTRi4"x6"
Fit to Page — — Your machine will adjust
the size automatically to
the paper size you set.
Custom(25-400%) — — You can enter an
enlargement or reduction
ratio.
112
Menu and features

Density — — Light Dark Adjusts the density of See .
copies.
-2
-1
+1
+2
Stack/Sort — — Stack* You can choose to stack

or sort multiple copies.
Sort
Page Layout — — Off(1in1)* You can make N in 1, 2 in
1 ID, or Poster copies.
2in1(P)
2in1(L)
2in1 (ID)
4in1(P)
4in1(L)
Poster (2x1)
Poster (2x2)
Poster (3x3)
Duplex Copy On Advanced Normal* You can choose the
duplex print settings.
Duplex1
Duplex2
Portrait Long —
EdgeFlip
Landscape Long
EdgeFlip
Portrait Short
EdgeFlip
Landscape Short
EdgeFlip
Off* — —
Advanced — — Off* You can choose various
Settings settings for copy such as
Ink Save Mode
Book Copy and
Thin Paper Copy Watermark Copy.
Book Copy
Watermark Copy
Favorite Store — Favorite:1 You can save your
Settings
Rename Favorite:2
Favorite settings. C
Favorite:3
113
Watermark Copy Settings C
Option1 Option2 Option3 Option4 Descriptions Page

Edit Template Text — CONFIDENTIAL* Uses a template to place See .
text into your document
DRAFT
as a Watermark.
COPY
Position A
B
C
D
E*
F
G
H
I
Pattern
Size Small
Medium*
Large
Angle -90
-45*
0
+45
+90
Transparency -2
-1
0*
+1
+2
Color Black*
Green
Blue
Purple
Red
Orange
Yellow
114
Menu and features

Use Image Scan Transparency -2 You can choose the level See .
of transparency of the
(Set watermark -1
watermark as you scan it
document and
0* from a paper document.
press Start.)
+1
+2
Media Position A Places a logo or text into
your document as a
(Select image B
Watermark using an
from media)
C image from removable
media.
D
E*
F
G
H
I
Pattern
Size Small
Medium*
Large
Angle -90
-45*
0
+45
+90
Transparency -2
-1
0*
+1
+2
115
PHOTO ( ) C

View Photo(s) See the print You can print all photos in 53
settings in the your memory card or USB
(Print All Photos)
following table. Flash memory drive.
(Auto Correct)
The machine starts a Slide
Show of your photos.
(Slide Show)
The machine decides the See .
appropriate effect for your
photo.
Enhance Photo Enhance See the print You can adjust your
settings in the photos with these
following table. settings.
(Auto Correct)
(Enhance Skin)
(Enhance Scenery)
(Remove Red-Eye)
(Night Scene)
(Fill Light)
(Whiteboard)
(Monochrome)
(Sepia)
(Auto Correct &

Remove Red-Eye)
Trim — You can trim your photo
and print a part of the
image.

116
Menu and features

Index Print Index Sheet 6 Images/Line See the print You can print a thumbnail See .
settings in the page.
5 Images/Line
following table.
Print Photos — You can print an
individual image.
Print Settings C

Print Quality Normal — — Choose the print quality. See .
(Does not appear Photo*
when DPOF Print
is chosen.)
Paper Type Plain Paper — — Choose the paper type.
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy*
Paper Size 4"x6"* (When A4 or — Choose the paper and
Letter is chosen) print size.
5"x7"
3"x4"
Letter
3.5"x5"
A4
4"x6"
5"x7"
6"x8"
Max. Size*
Brightness Dark Light — — Adjusts the brightness.
(Does not appear -2
when Enhance is
-1
chosen.)
0
+1
+2

The factory settings are shown in Bold with an asterisk. C
117
Contrast — — Adjusts the contrast. See .
(Does not appear -2
when Enhance is
-1
chosen.)
0
+1
+2
True2Life On White Balance Adjusts the hue of the

-2 white areas.
(Does not appear Off*
when Enhance is -1
chosen.) 0
+1
+2
Sharpness Enhances the detail of the

-2 image.
-1
+1
+2
Color Density Adjusts the total amount

of color in the image.
-2
-1
+1
+2
Cropping On* — — Crops the image around

the margin to fit the paper
Off
size or print size. Turn this
feature off if you want to
print whole images or
prevent unwanted
cropping.
Borderless On* — — Expands the printable
area to fit the edges of the
Off
paper.
Print Date On — — Prints the date on your
photo.
(Does not appear Off*
when DPOF Print
is chosen.)
118
Menu and features

Set New Default Print Quality — — You can save your print See .
settings as the default
Paper Type
settings.
Paper Size
Brightness
Contrast
True2Life
Cropping
Borderless
Print Date
Factory Reset — — — You can restore all the
settings to factory
settings.
Speed Dial ( ) C

Speed Dial Send a fax — — You can dial by pressing 45
only a few keys (and
Start).
More Set Speed Dial — You can set up Speed 46
Dial numbers, so you can
dial by pressing only a few
buttons on the
Touchscreen (and Start).
Setup Groups — You can set up Group See .
numbers for
Broadcasting.
Change — You can change 47
Speed Dial numbers.
Delete — You can delete
Speed Dial numbers.
119
Call History ( ) C

Call History Outgoing Call Send a fax — You can choose a number See .
from the Outgoing Call
More Add to Speed
history and then send a
Dial
fax to it, add it to
Delete Speed Dial, or delete it.
Caller ID hist. Send a fax — You can choose a number
from the Caller ID history
More Add to Speed
and then send a fax to it,
Dial
add it to Speed Dial, or
Delete delete it.
Fax Preview C

Fax Preview — — Yes You can view faxes you 34
receive on the LCD
No*
screen.
Ink ( ) C

Ink Test Print — Print Quality Lets you check the print 65
quality or alignment.
Alignment
Cleaning — Black Lets you clean the print 65
head.
Color
All
Ink Volume — — Lets you check the See .
available ink volume.
120
Menu and features
Disc C

Disc Copy from disc — — You can print on printable See .
Copy from photo — — media, including
CD-R/RW, DVD-R/RW
Print from card — — and Blu-ray Disc™.
121
Entering Text C
When you are setting certain menu selections, you may need to enter text into the machine.
Press to cycle between letters, numbers and special characters. By pressing the proper button
repeatedly, you can access the character you want.
Inserting spaces C
To enter a space, press to choose special characters, then press the space button or .
Note
The characters available may differ depending on your country.
Making corrections C
If you entered an incorrect character and want to change it, use the arrow buttons to move the
cursor under the incorrect character. Then press . Re-enter the correct character. You can also
insert letters by moving the cursor and entering a character.
Repeating letters C
If you need to enter a character that is on the same button as the letter before it, press c to move
the cursor to the right before you press the same button again.
122
D Specifications D
D
General D
Note
This chapter provides a summary of the machines’ specifications. For additional specifications
visit http://www.brother.com/ for details.
Printer Type Inkjet

Print Head Black: Piezo with 210  1 nozzle
Color: Piezo with 210  3 nozzles
Memory Capacity 64 MB
LCD (Liquid Crystal Touchscreen 3.3 in. (82.8 mm) TFT Color LCD 1
Display)
Power Source AC 100 to 120 V 50/60 Hz
Power Consumption 2 Copy Mode: Approx. 23 W 3
Ready Mode: Approx. 6 W
Sleep Mode: Approx. 2.5 W
Off: Approx. 0.2 W
1
Measured diagonally.
2
Measured when the machine is connected to the USB interface.
3 When using ADF, single-side printing, resolution: standard / document: ISO/IEC 24712 printed pattern.
123
Dimensions
7.1 in.
(180 mm)
15.9 in.
(405 mm)
14.9 in.
(378 mm)
14.7 in.
(374 mm)
20.4 in.
(519 mm)
Weight 20.5 lb (9.3kg)

Noise Operating: 50 dB or less 1
Temperature Operating: 50 to 95 F (10 to 35 C)
Best Print Quality: 68 to 91 F (20 to 33 C)
Humidity Operating: 20 to 80% (without condensation)
Best Print Quality: 20 to 80% (without condensation)
ADF (automatic document Up to 15 pages 2 (Paper: 24 lb (90 g/m2) Letter or A4 size)
feeder)
Up to 20 pages with conditions 3
Document Size ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm)
ADF Length: 5.8 in. to 14.0 in. (148 mm to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Length: Max. 11.7 in. (297 mm)
1
Noise depends on printing conditions.
2
Using standard 17 lb to 24 lb paper.
3 Using either BP60MPLTR or XEROX4200 20 lb paper, temperature 68 - 78.8 F (20 - 26 C), humidity 40 - 50% without
condensation.
124
Specifications
Print media D
D
Paper Input Paper Tray
 Paper Type:
Plain Paper, Inkjet Paper (coated paper),
Glossy Paper 1 and Transparency 1 2
 Paper Size:
Letter, Legal, Executive, A4, A5, A6, Envelopes (commercial No.10,
DL, C5, Monarch), Photo 4"  6", Photo 2L 5"  7",
Index Card 5"  8" 3
Width: 3.86 in. - 8.5 in. (98 mm - 215.9 mm)
Length: 5.8 in. - 14 in. (148 mm - 355.6 mm)
For more details, see Paper weight, thickness and capacity
uu page 22.
 Maximum paper tray capacity:
Up to 100 sheets of 20 lb (80 g/m2) plain paper
Photo Bypass Tray (USA)
Photo Paper Tray (Canada)
 Paper type:
Plain Paper, Inkjet Paper (coated paper) and Glossy Paper 1
 Paper size:
Photo 4"  6" and Photo L 3.5"  5"
Width: 3.5 in. - 4.0 in. (89 mm - 102 mm)
Length: 5.0 in. - 6.0 in. (127 mm - 152 mm)
 Maximum paper tray capacity:
Up to 20 sheets
Paper Output Up to 50 sheets of 20 lb (80 g/m2) plain paper (face up print delivery to the
output paper tray) 1
1
For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the
machine to avoid smudging.
2 Use only transparencies recommended for inkjet printing.
3
See Paper type and size for each operation uu page 21.
125
Fax D
Compatibility ITU-T Super Group 3

Modem Speed Automatic Fallback
33,600 bps
Scanning Width 8.2 in. (208 mm) (Letter)
Printing Width 8.26 in. (210 mm)
Gray Scale Levels: 64 (B&W) / 256 (Color)
Resolution Standard
203  98 dpi (Black)
203  196 dpi (Color)
Fine
203  196 dpi (Black/Color)
Superfine
203  392 dpi (Black)
Photo
203  196 dpi (Black)
Speed Dial 100 stations  2 numbers
Groups Up to 6
Broadcasting 250 (200 Speed Dial / 50 Manual Dial)
Automatic Redial 1 time after 5 minutes
Memory Transmission Up to 400 1 pages
Out of Paper Reception Up to 400 1 pages
1
“Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications
and printed materials are subject to change without prior notice.
126
Specifications
Copy D
D
Color/Black Yes/Yes
Copy Width Max. 8.26 in. (210 mm)
Multiple Copies Stacks/Sorts up to 99 pages
Enlarge/Reduce 25% to 400% (in increments of 1%)
Resolution Prints up to 1200  1200 dpi
Duplex (2-sided)  Paper Type:
Plain paper
 Paper Size:
Letter, A4, A5, Executive
127
PhotoCapture Center™ D
Compatible Media 1 Memory Stick™ (16 MB - 128 MB)

Memory Stick PRO™ (256 MB - 32 GB)
(Not available for music data with MagicGate™)
Memory Stick Duo™ (16 MB - 128 MB)
Memory Stick PRO Duo™ (256 MB - 32 GB)
Memory Stick Micro™ (M2™) with Adapter
MultiMedia Card (32 MB - 2 GB)
MultiMedia Card plus (128 MB - 4 GB)
MultiMedia Card mobile with Adapter (64 MB - 1 GB)
SD (16 MB to 2 GB)
miniSD with Adapter
microSD with Adapter
SDHC (4 GB to 32 GB)
miniSDHC with Adapter
microSDHC with Adapter
SDXC (48GB - 64GB)
Resolution Up to 1200  2400 dpi
File Extension
(Media Format) DPOF (ver. 1.0, ver. 1.1), Exif DCF (up to ver. 2.1)
(Image Format) Photo Print: JPEG 3, AVI 4, MOV 4
Scan to Media: JPEG, PDF (Color)
TIFF, PDF (Black & White)
Color Enhancement True2Life™
Photo Enhance Auto Correct, Enhance Skin, Enhance Scenery, Trimming,
Slide Show, Remove Red-eye, Night Scene, Fill Light,
Whiteboard, Monochrome and Sepia
Number of Files Up to 999 files
(The folder inside memory cards or USB Flash memory drive is
also counted.)
Folder File must be stored in the 4th folder level of the memory card or
USB Flash memory drive.
Borderless Letter, A4, Photo 4"  6", Photo 2L 5"  7" 5
1
Memory cards, adapters and USB Flash memory drive are not included.
2
USB 2.0 Standard
USB Mass Storage standard from 16 MB to 32 GB
Support format: FAT12/FAT16/FAT32/exFAT
3
Progressive JPEG format is not supported.
4
Motion JPEG only
5
128
Specifications
PictBridge D
D
Compatibility Supports the Camera & Imaging Products Association
PictBridge standard CIPA DC-001.
Visit http://www.cipa.jp/pictbridge/ for more information.
Interface USB direct interface
129
Scanner D
Color/Black Yes/Yes
TWAIN Compliant Yes (Windows® XP 1/Windows Vista®/Windows® 7)
Mac OS X 10.4.11, 10.5.x, 10.6.x 2
WIA Compliant Yes (Windows® XP 1/Windows Vista®/Windows® 7)
ICA Compliant Yes (Mac OS X 10.6.x)
Color Depth 48 bit color Processing (Input)
24 bit color Processing (Output)
Resolution Up to 19200  19200 dpi (interpolated) 3
Up to 2400  2400 dpi (optical) (Scanner Glass)
Up to 2400  1200 dpi (optical) (ADF)
Scanning Width and Length Width: Up to 8.3 in. (210 mm)
Length: Up to 11.46 in. (291 mm)
Gray Scale 256 levels
1
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®
XP Professional x64 Edition.
2
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.
3 Maximum 1200  1200 dpi scanning when using the WIA Driver for Windows® XP, Windows Vista® and Windows® 7
(resolution up to 19200  19200 dpi can be selected by using the Brother scanner utility).
130
Specifications
Printer D
D
Resolution Up to 1200  6000 dpi
Printing Width 3 8.26 in. [8.5 in. (borderless) 1]
Borderless 2 Letter, A4, A6, Photo 4"  6", Index Card 5"  8"
Photo L 3.5"  5", Photo 2L 5"  7"
Duplex (2-sided)  Paper Type:
Plain paper
 Paper Size:
Letter, A4, A5, A6, Executive
Print Speed 4
1 When the Borderless feature is set to On.
2
3
When printing on letter size paper.
4 For detailed specifications visit http://www.brother.com/.
131
Interfaces D
USB 1 2 Use a USB 2.0 interface cable that is no longer than 6 feet (2 m).
LAN 3 Use an Ethernet UTP cable category 5 or greater.

Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode)
1
Your machine has a USB 2.0 Hi-Speed interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
Third party USB ports are not supported.
3 See Network (LAN) uu page 135.
uuNetwork User’s Guide: Supported protocols and security features
132
Specifications
Computer requirements D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS D

Supported Processor Hard Disk Space to install
Computer Platform & PC Minimum Recommended
PC Software Minimum For For
Operating System Version Interface RAM RAM
Functions Speed Drivers Applications
Windows® Windows® XP Home 1 4 Printing, USB, Intel® Pentium® II 128 MB 256 MB 150 MB 1 GB
Operating Windows® XP PC Fax 3, 10/100 or equivalent
System Scanning, Base-TX
Professional 1 4
® Removable (Ethernet),
Windows XP Wireless 64-bit (Intel® 64 256 MB 512 MB 150 MB 1 GB
5
Professional x64 Disk 802.11b/g/n or AMD64)
Edition 1 4 supported CPU
Windows Vista® 1 4 Intel® Pentium® 4 512 MB 1 GB 500 MB 1.3 GB
or equivalent 1 GB 1 GB 650 MB 1.3 GB
Windows® 7 1 4
64-bit (Intel® 64 or (32 bit) (32 bit)
AMD64) 2 GB 2 GB
supported CPU (64 bit) (64 bit)
Windows Server® 2003 Printing 10/100 Intel® Pentium®III 256 MB 512 MB 50 MB N/A
(print only via network) Base-TX or equivalent
Windows Server® 2003 (Ethernet), 64-bit (Intel® 64
x64 Edition (print only Wireless or AMD64)
via network) 802.11b/g/n supported CPU
Windows Server® 2003 Intel® Pentium®III
R2 (print only via network) or equivalent
Windows Server® 2003 64-bit (Intel® 64 512 MB 1 GB
R2 x64 Edition (print or AMD64)
only via network) supported CPU
Windows Server® 2008 Intel® Pentium® 4 or 2 GB
(print only via network) equivalent 64-bit
(Intel® 64 or AMD64)
supported CPU
Windows Server® 2008 64-bit (Intel® 64 or
R2 (print only via network) AMD64) supported CPU
Macintosh Mac OS X Printing, USB 2, PowerPC® G4/G5 512 MB 1 GB 80 MB 550 MB
Operating 10.4.11, 10.5.x PC Fax 10/100 Intel®
System Send 3, Base-TX Processor
Scanning, (Ethernet),
Mac OS X 10.6.x Intel® 1 GB 2 GB
Removable Wireless
802.11b/g/n Processor
Disk 5
Conditions:
1
For WIA, 1200  1200 resolution. Brother Scanner For the latest driver updates, visit us at
Utility enables to enhance up to 19200  19200 dpi.
2 (in USA) www.brother.com/
Third party USB ports are not supported.
3
PC Fax supports black and white only. (in Canada) www.brother.ca/
4
PaperPort™12SE supports Windows® XP Home All trademarks, brand and product names are the
(SP3 or greater), XP Professional (SP3 or greater), property of their respective companies.
XP Professional x64 Edition (SP2 or greater),
Windows Vista® (SP2 or greater) and Windows® 7.
5
Removable disk is a function of PhotoCapture Center™.
133
Consumable items D
Ink The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink Starter ink cartridges are in the box. The first time you install the ink
Cartridge cartridges the machine will use extra ink to fill the ink delivery tubes.
This is a one-time process that enables high quality printing.
Afterward, replacement ink cartridges will print the specified
number of pages. Starter cartridge yield is approx. 80% of the yield
of the LC71 replacement cartridges.
Replacement <Standard Yield Black> LC71BK
Consumables <Standard Yield Yellow> LC71Y
<Standard Yield Cyan> LC71C
<Standard Yield Magenta> LC71M
Black, Yellow, Cyan and Magenta - Approximately 300 pages 1
<High Yield Black> LC75BK
<High Yield Yellow> LC75Y
<High Yield Cyan> LC75C
<High Yield Magenta> LC75M
Black, Yellow, Cyan and Magenta - Approximately 600 pages 1
1 Approx. cartridge yield is declared in accordance with ISO/IEC 24711
For more information about the replacement consumables, visit us

at www.brother.com/pageyield/.
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP71 series) for high quality. Brilliant prints are
made easier with Innobella™ Ink and paper.
134
Specifications
Network (LAN) D
D
Note
For more information about the Network specifications, see the Network User’s Guide.
LAN You can connect your machine to a network for Network Printing,
Network Scanning, PC Fax Send, PC Fax Receive (Windows® only),
Remote Setup, and access photos from PhotoCapture Center™ 1.
Also included is Brother BRAdmin Light 2 Network Management
software.
Wireless Network SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES),
Security WPA2-PSK (AES)
Setup Support Utility AOSS™ Yes
WPS Yes
1
See the Computer Requirements chart on page 133.
2
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
available as a download from http://solutions.brother.com/.
135
E Index
A D
Accessories and supplies .......................... ii Data Ident-A-Call ..................................... 37
ADF (automatic document feeder) ...........23 Dialing
Answering machine (TAD) .......................40 a pause ................................................. 46
connecting .............................................41 manual .................................................. 45
Apple Macintosh Speed Dial ............................................ 45
See Software User's Guide. Disc tray .................................................. 59
Automatic Distinctive Ring ........................................ 38
fax receive .............................................30 setting ring pattern ................................ 39
Easy Receive .....................................34 turning off ............................................. 39
Document
B loading ............................................ 23, 24
Brother
accessories and supplies ........................ ii
E
Brother numbers ...................................... i Easy Receive .......................................... 34
CreativeCenter ........................................4 Envelopes ....................................13, 21, 22
Customer Service .................................... i Error messages on LCD .......................... 67
FAQs (frequently asked questions) .......... i B&W Print Only .................................... 67
Notice-Disclaimer ................................... iv Cannot Detect ...................................... 68
product support ........................................ i Cannot Print ......................................... 68
service centers ......................................... i Comm. Error ......................................... 68
Solutions Center ...................................... i Cover is Open ...................................... 68
Data Remaining .................................... 68
C Document Jam ..................................... 69
CD/DVD/BD .............................................59 DR Mode in Use ................................... 69
Cleaning Ink Absorber Full .................................. 70
print head ..............................................65 Ink Absorber NearFull .......................... 71
scanner .................................................64 Ink low .................................................. 71
Connecting No Ink Cartridge ................................... 71
external TAD No Paper Fed ....................................... 72
(answering machine) ...................... 40, 41 Not Registered ............................... 45, 72
external telephone ................................42 Out of Memory ...................................... 73
Consumable items .................................134 Paper Jam ............................................ 73
Control panel overview ..............................6 Unable to Clean .................................... 74
ControlCenter Unable to Init. ....................................... 74
See Software User's Guide. Unable to Print ...................................... 74
Copy Unable to Scan ..................................... 74
paper size .............................................49 Wrong Paper Size ................................ 74
paper type .............................................49 Extension telephone, using ..................... 43
using ADF .............................................23 External telephone, connecting ............... 42
using scanner glass ..............................24
Cordless telephone (non-Brother) ............43
Custom Ringing .......................................38
Custom telephone features on a single
line ...........................................................93
136
F I
Fax codes Ident-A-Call ............................................. 37
changing ...............................................44 Ident-A-Ring ............................................ 37
Fax Receive Code ......................... 34, 43 Ink cartridges
Telephone Answer Code ......................43 ink dot counter ...................................... 61 E
using .....................................................43 replacing ............................................... 61
Fax, from PC Innobella™ ............................................ 134
See Software User's Guide.
Fax, stand-alone J
receiving ...............................................30
difficulties .................................... 89, 90 Jams
Easy Receive .....................................34 document ............................................. 76
F/T Ring Time, setting .......................33 paper .................................................... 77
Fax Preview ................................ 34, 36
from extension telephone ..................43 L
from external telephone .....................43
Ring Delay, setting .............................33 LCD (Liquid Crystal Display) ............... 7, 98
telephone line interference / VoIP ......96
sending .................................................26 M
change scanner glass size ................28
color fax .............................................28 Macintosh
difficulties ...........................................92 See Software User's Guide.
Fax Preview .......................................28 Maintenance, routine
telephone line interference / VoIP ......96 replacing ink cartridges ........................ 61
Transmission Verification Report .......29 Manual
Fax/Tel mode dialing ................................................... 45
answering at extension telephones ......43 receive .................................................. 30
Fax Receive Code ................................43 Mode, entering
Ring Delay ............................................33 COPY ..................................................... 6
Telephone Answer Code ......................43 FAX ........................................................ 6
PHOTO .................................................. 6
G SCAN ..................................................... 6
Multi-line connections (PBX) ................... 42
Gray scale ..................................... 126, 130
N
H
Network
Help Printing
LCD messages .....................................98 See Network User's Guide.
Menu Table ...........................................99 Scanning
Hook key ....................................................6 See Software User's Guide.
137
P Q
Paper .............................................. 19, 125 Quick Dial
capacity .................................................22 Group dial
loading ........................................... 10, 13 changing ............................................ 47
loading envelopes and postcards .........13 Speed Dial
loading photo paper ..............................14 changing ............................................ 47
printable area ........................................17 setting up ........................................... 46
size ........................................................18 using .................................................. 45
size of document ...................................23
type ................................................ 18, 21 R
PaperPort™12SE with OCR
See Software User's Guide. See also Help Receive Mode
in the PaperPort™12SE application. External TAD ........................................ 30
Personalized Ring ....................................38 Fax Only ............................................... 30
Photo Bypass Tray (USA) ........................14 Fax/Tel ................................................. 30
Photo Paper Tray (Canada) .....................14 Manual .................................................. 30
PhotoCapture Center™ Redial/Pause ........................................... 45
from PC Remote Setup
See Software User's Guide. See Software User's Guide.
Memory Stick PRO™ ............................50 Resolution
Memory Stick™ .....................................50 copy .................................................... 127
MultiMedia Card ....................................50 fax ....................................................... 126
Preview photos .....................................53 print .................................................... 131
Print settings scan .................................................... 130
Quality ................................................54 Ring Delay, setting .................................. 33
Printing RingMaster .............................................. 38
all photos ............................................53
Scan to Media S
change file name ................................54
SD .........................................................50 Scanning
SDHC ....................................................50 See Software User's Guide.
SDXC ....................................................50 Serial Number
Slide-Show ............................................53 how to find ...............See inside front cover
specifications ......................................128 SimpleBiz Fax & Alternative Number
Presto! PageManager Ringing .................................................... 37
See Software User's Guide. See also Help Smart Ring .............................................. 38
in the Presto! PageManager application. Speed Dial
Print changing ............................................... 47
difficulties ..............................................86 setting up .............................................. 46
printable area ........................................17 using ..................................................... 45
resolution ............................................131
specifications ......................................131
Printing
See Software User's Guide.
Programming your machine .....................98
138
T W
TAD (telephone answering device), Warranties are in the box
external ............................................. 30, 40 Notice-Disclaimer ...................................iv
connecting ..................................... 40, 41 Web Connect .............................................vi
receive mode ........................................30 Windows® E
recording OGM .....................................41 See Software User's Guide.
Teen Ring ................................................37 Wireless Network
Telephone line See Quick Setup Guide and Network
connections ...........................................41 User's Guide.
difficulties ..............................................89 World Wide Web .........................................i
interference / VoIP ................................96
multi-line (PBX) .....................................42
Text, entering .........................................122
Transferring your faxes or
Fax Journal report ....................................75
Transparencies ............ 19, 20, 21, 22, 125
Troubleshooting .......................................86
document jam .......................................76
error messages on LCD ........................67
if you are having difficulty
copying ..............................................93
incoming calls ....................................92
Network ..............................................94
phone line or connections ..................89
PhotoCapture Center™ .....................94
printing ...............................................86
printing received faxes .......................89
receiving faxes ...................................90
scanning ............................................93
software .............................................94
Touchscreen ......................................95
maintenance messages on LCD ...........67
paper jam ..............................................77
U
Unscannable area ....................................25
V
Voice Mail ................................................37
139
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web

http://www.brother.com/
These machines are approved for use in the country of purchase only. Local Brother companies
or their dealers will only support machines purchased in their own countries.

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BASIC USER’S GUIDE

Register your product on-line at

© 2011 Brother Industries, Ltd.

Register your product

FAQs (frequently asked questions)

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)

Service Center Locator (USA only)

Service Center Locations (Canada only)

In USA: 1-877-552-MALL (1-877-552-6255)

6 Telephone services and external devices 37

7 Dialing and storing numbers 45

10 How to print from a computer 56

11 How to scan to a computer 57

12 How to print on a Disc (CD/DVD/BD) 59

1 General setup 8 PhotoCapture Center™:

4 Receiving a fax A Routine maintenance

5 Dialing and storing numbers C Index

minor or moderate injuries.

The following symbols and conventions are IMPORTANT

Accessing the b If the model name screen appears, click

This Basic User’s Guide does not contain all

To view the documentation, from the Start

a Turn on your PC. Insert the Brother

Your machine can be connected to a wireless 1

 The complete Presto! PageManager

Accessing Brother  To visit our Web site for genuine Brother

 To access our Web site

 To download and install NewSoft CD

Control panel overview 1

1 Mode keys: 2 Telephone keys:

Lets you view a list of outgoing calls and the

Lets you set up Speed Dial and Group

d Press a or b to display Receive Mode.

e Press Receive Mode.

To operate the Touchscreen use your finger

The following steps show how to change a

other print media 2

Load only one size of paper and one type of

a Pull the paper tray completely out of the

c With both hands, gently press and slide

g Close the output paper tray cover.

h Slowly push the paper tray completely

Loading envelopes and Loading envelopes and postcards 2

a Before loading, press the corners and

 Use envelopes that weigh from 20 to 25 lb IMPORTANT

Glue Double flaps

Occasionally you may experience paper

Loading photo paper 2

Use the photo bypass tray, which is located

a Squeeze the blue photo bypass tray

a Open the envelope flap.

b Put the envelope into the paper tray with

Photo Bypass Tray

b Press and slide the paper side

c Put the photo paper into the photo

d When you have finished printing photos

Photo Bypass Tray in the Normal

Photo Bypass Tray in the Photo