| Contents | ii

Contents

About This Guide..................................................................................................... 5

Related Documentations....................................................................................................................................... 5

Getting Started with Teams IP Phones.................................................................. 5

Hardwares of T58A and T56A............................................................................................................................ 5
Power LED Indicator............................................................................................................................................7
Accessing Screens on Yealink Teams Phones...................................................................................................7
Accessing the Calls Screen...................................................................................................................... 7
Accessing the Meeting Screen................................................................................................................. 8
Accessing the Voicemail Screen...............................................................................................................8
Entering Data and Editing Fields.........................................................................................................................9
Using the On-screen Keyboard................................................................................................................ 9
Using the Onscreen Dial Pad................................................................................................................. 10
Using the Phone Keypad........................................................................................................................ 11

Signing into and Locking Your Phone................................................................. 11

Signing into Your Teams Phone....................................................................................................................... 11
Signing into Your Phone in Personal Mode...........................................................................................11
Signing into Your Phone in Shared Mode............................................................................................. 12
Signing into Your Phone via Web Sign-in.............................................................................................13
Signing out of Your Teams Phone..................................................................................................................... 14
Phone Lock......................................................................................................................................................... 14
Creating a Lock PIN...............................................................................................................................15
Enabling Phone Lock............................................................................................................................. 15
Setting the Idle Timeout for Phone Lock.............................................................................................. 15
Unlocking Your Phone.......................................................................................................................... 16
Changing Your lock PIN.......................................................................................................................16
Disabling Phone Lock............................................................................................................................ 16

Changing Your Presence Status............................................................................ 17

Audio Calls.............................................................................................................17
Switching among the Handset, Speakerphone and Headset Modes.................................................................. 18
Placing Calls....................................................................................................................................................... 18
Calling Contacts.................................................................................................................................... 18
Dialing the Number................................................................................................................................ 18
Placing Multiple Calls............................................................................................................................ 19
Placing a Call from Call History........................................................................................................... 19
Redialing a Number................................................................................................................................19
Placing a Call from Voicemail............................................................................................................... 19
Placing an Emergency Call from a Locked Phone................................................................................ 20
Answering Calls..................................................................................................................................................20
Answering a Call...................................................................................................................................20
Answering a Call When in a Call..........................................................................................................20
Muting and Unmuting Audio............................................................................................................................. 21
 | Contents | iii

Holding and Resuming Calls..............................................................................................................................21

Placing a call on Hold............................................................................................................................21
Resuming a Call..................................................................................................................................... 21
Ending or Rejecting an Active Call................................................................................................................... 21
Ending All Calls in the Process......................................................................................................................... 22
Transferring Calls............................................................................................................................................... 22
Performing a Blind Transfer...................................................................................................................22
Performing a Consultative Transfer....................................................................................................... 22
Forwarding all incoming calls............................................................................................................................23
Forwarding Calls to Voicemail...............................................................................................................23
Forwarding Calls to a Contact or Number.............................................................................................23
Forwarding Calls to Delegates............................................................................................................... 23
Configuring the Second Forwarded Destination If Unanswered by Your Delegates............................ 24
Configuring the Forwarded Destination If the Incoming Call is Unanswered.................................................. 24
Synchronizing Incoming Calls to A Specifed Contact/Delegates......................................................................25
Blocking Calls with No Caller ID..................................................................................................................... 25
Anonymous Call................................................................................................................................................. 25

Conference Calls..................................................................................................... 26
Initiating a Conference by Calling Multiple Contacts....................................................................................... 26
Initiating a Conference Call by Inviting Other Contacts................................................................................... 26
Initiating a Conference Call From Call History................................................................................................ 27
Managing the Conference Participants............................................................................................................. 27
Muting All Conference Participants.......................................................................................................27
Muting Individual Conference Participants.......................................................................................... 27
Removing the Participants from the Conference................................................................................... 28
Re-inviting the Participants Who Have Been Removed........................................................................28
Viewing the Details of Paticipants......................................................................................................... 28
Adding Participants to a Conference Call..........................................................................................................28
Leaving the Conference......................................................................................................................................29

Using the Teams Meeting Feature........................................................................ 29

Schedule a Meeting on the Teams Phone.......................................................................................................... 29
Viewing the Meeting Details..............................................................................................................................30
Joining a Scheduled Teams Meeting..................................................................................................................30
Responding to the Meeting Invitation................................................................................................................30
Editing the Response to the Meeting Invitation................................................................................................ 31

Using the Voicemail................................................................................................ 32

Listening to the Voicemail..................................................................................................................................32
Deleting Voicemail Messages.............................................................................................................................32
Viewing the Details of the Contacts.................................................................................................................. 33

Teams Phone Settings............................................................................................. 33

Setting the Language.......................................................................................................................................... 33
Time and Date Display..................................................................................................................................... 33
Setting the Time and Date Manually..................................................................................................... 33
Changing the Time and Date Format.....................................................................................................34
Screen Savers...................................................................................................................................................... 34
Changing the Waiting Time for Screen Saver....................................................................................... 34
Changing the Screen Saver Background................................................................................................35
Changing the Screen Backlight Brightness and Time....................................................................................... 35
 Bluetooth............................................................................................................................................................. 35
Activating the Bluetooth Mode.............................................................................................................36
Pairing and Connecting the Bluetooth Headset..................................................................................... 36
Editing Your Phone's Bluetooth Device Name...................................................................................... 36
Disabling You Phone Discovery............................................................................................................ 37
Renaming the Paired Bluetooth Devices................................................................................................37
Disconnecting the Bluetooth Device...................................................................................................... 37
Un-pairing the Bluetooth Devices..........................................................................................................37
Deactivating the Bluetooth Mode...........................................................................................................38

Optional Accessories with Your Phone.................................................................38

Bluetooth Headset...............................................................................................................................................38
USB Headset.......................................................................................................................................................38

Accessibility Features............................................................................................. 38
Large Text........................................................................................................................................................... 39
High Contrast Mode........................................................................................................................................... 39
Color Correction................................................................................................................................................. 39

Hybrid Mode........................................................................................................... 39
Enabling the Quick Ball..................................................................................................................................... 40
Switching to Survivability App..........................................................................................................................40
Switching to Teams App.................................................................................................................................... 40
Survivability App Screens.................................................................................................................................. 41
Call Features of Survivability App.................................................................................................................... 41

Getting More Information About Microsoft Teams............................................42

Viewing More Information About Microsoft Teams......................................................................................... 42
Company Portal.................................................................................................................................................. 42
Entering Microsoft Teams Help Center............................................................................................................. 43
Sending Feedback............................................................................................................................................... 43

Maintaining Teams Phones....................................................................................43

Rebooting Your Phone........................................................................................................................................43
Viewing Phone Status.........................................................................................................................................44
Resetting Your Phone......................................................................................................................................... 44

Troubleshooting....................................................................................................... 44
Why is the screen blank?................................................................................................................................... 45
Why does the phone display “Network unavailable”?...................................................................................... 45
Why does the phone display time and date incorrectly?................................................................................... 45
How can I obtain the MAC address of a phone when the phone is not powered on?....................................... 45
Why can't I receive calls?.................................................................................................................................. 45
Why doesn't my handset work?......................................................................................................................... 45
Checking the IP Address of Teams Phone........................................................................................................ 45
 | About This Guide | 5

About This Guide

Thank you for choosing Yealink T58A/T56A Teams IP phones, which are mainly designed to work with the
Microsoft Teams client. This guide provides everything you need to quickly use your new phone. Firstly, verify with
your system administrator that the IP network is ready for phone configuration. Also be sure to read the Quick Start
Guide in your phone package before you set up and use the phone.

• Related Documentations

Related Documentations
You can find the following types of documents from each product support page on Yealink Support:
• Release Notes: This guide describes what’s new for a new phone firmware.
• Quick Start Guide: This guide describes the contents of your package, how to assemble the phone or accessory,
and how to use the basic features. This guide is also included in your phone package.
• Administrator Guide: This guide provides detailed information about setting up your network and configuring
features.
• Regulatory Notice: This guide provides information for all regulatory and safety guidance.

Getting Started with Teams IP Phones

This chapter aims to make you familiar with phone user interface.
Note: As you read this guide, keep in mind that some features are configurable by your system administrator
or determined by your phone environment. As a result, some features may not be enabled or may be operated
differently on your phone. Additionally, the examples and graphics in this guide may not directly reflect what
is displayed or is available on your phone screen.

• Hardwares of T58A and T56A

• Power LED Indicator
• Accessing Screens on Yealink Teams Phones
• Entering Data and Editing Fields

Hardwares of T58A and T56A

 | Getting Started with Teams IP Phones | 6

The table lists each feature numbered in the figures.

Item Description
1 Power LED Indicates call status, message status and phone’s system status.
indicator
2 Touch Screen 7 inch (1024 x 600) capacitive (5 point) touch screen. Tap to select and
highlight screen items.
3 HEADSET Key Toggles the headset on or off. The LED indicator glows green when the
headset is activated.
4 MUTE Key Toggles the microphone on or off. The LED indicator glows green when the
mute feature is activated.
5 REDIAL Key Redials a previously dialed number.
6 Speakerphone Key Toggles the speakerphone (hands-free) mode or not. The LED indicator glows
green when the speakerphone is activated.
7 TRANSFER Key Transfers a call.
8 HOLD Key Places a call on hold or resumes a held call.
9 MESSAGE Key Accesses your voice messages.
10 Volume Key Adjust the volume of handset, headset, speaker, ringer, or media.
11 Keypad Keys Enable you to enter numbers, letters, and special characters.
12 Speaker Provide the digits and special characters in context-sensitive applications.
13 Reversible Tab Secures the handset in the handset cradle when the Phone is mounted
vertically. For more information on how to adjust the reversible tab, refer to
Yealink Wall Mount Quick Installation Guide for Yealink IP Phones.
14 Hookswitch Connects or disconnects the phone from the phone line. The hookswitch is
automatically activated when a user lifts the handset from the cradle to get a
dial tone.
 | Getting Started with Teams IP Phones | 7

Power LED Indicator

LED Status Description

Red The phone is initializing.
Fast-flashing red (300ms) The phone is ringing.
Slow-flashing red (1s) The phone receives a voicemail or misses a call.

Note: The above introduces the default LED status. Your system administrator can configure the status of the
power LED indicator.

Accessing Screens on Yealink Teams Phones

You can navigate the menu bar at the bottom of the touch screen to access the following screens easily.
• Accessing the Calls Screen
• Accessing the Meeting Screen
• Accessing the Voicemail Screen

Accessing the Calls Screen

The Calls screen is displayed after the phone startup. You can place a call from the history entry or view the contact
information from the Calls screen.

NO. Name Discription

1 Call History Displays incoming, outgoing and missed calls.
2 Operation Options • Display the detail information of the contact.
•
Tap to call the contact.
 | Getting Started with Teams IP Phones | 8

NO. Name Discription

3 Tap to search for a contact.

4 Tap to initiate a call.

Accessing the Meeting Screen

You can access the Meetings screen to join or schedule meetings.
1. Tap Meetings to access the Meetings screen.

NO. Name Discription

1 Scheduled meeting list Displays all the scheduled on the Teams phone, from
Teams client or Outlook.
2 Tap to join the corresponding scheduled meeting.

3 Tap to schedule a meeting.

4 Meeting details Tap the corresponding scheduled meeting to view the

meeting details.

Accessing the Voicemail Screen

You can listen to voicemails or place calls to contacts from the Voicemail screen.
1. Tap Voicemail to access the Voicemail screen.
 | Getting Started with Teams IP Phones | 9

NO. Name Discription

1 Voicemail list Displays all the voicemails stored in the voicemail list.
2 Tap to play the voicemail.

3 Tap to change the playback speed of the voicemail.

4 Operation options •
Tap to view information of contact.
•
Tap to call the contact.
•
Tap to delete the voicemail.

5 Contact details
Displays the contact details and tap to place a call.

Entering Data and Editing Fields

• Using the On-screen Keyboard
• Using the Onscreen Dial Pad
• Using the Phone Keypad

Using the On-screen Keyboard

Before using the on-screen keyboard to enter data, you need to know the function of the keys on the on-screen
keyboard. The Teams phone only supports the English (US) input method.
 | Getting Started with Teams IP Phones | 10

No. Item Description

1 26 English • Tap to enter letters.
Letters • Long tap a key and then slide to choose one of the options to enter an alternate
character.

2 Delete Key • Tap to delete the entered characters one by one.

• Long tap to delete two or more characters.

3 Labelled Next Key Tap to go to the next field.

automatically
to identify Done Key Tap to confirm the settings.
the context- Tap to enter a new line.
sensitive
features. Go Key Tap to search for the people.
4 Tap to switch between the uppercase input mode and lower case.

5 Input Method Tap to switch among input modes.

6 Special Tap to enter the corresponding character.
Characters
7 Space Key Tap to enter spaces.

Using the Onscreen Dial Pad

Instead of using the onscreen keyboard, you can also use the dial pad on the dialing screen to enter data. The onscreen
dial pad only provides digit keys, # key, + key, ; key, * key and , key.

Procedure

1. Do one of the following:

• Pick up the handset.

• Press the Speakerphone key.

• Press the HEADSET key.

•
Tap on the Calls screen and then tap .

2. Use the onscreen dial pad to enter numbers.

 | Signing into and Locking Your Phone | 11

Using the Phone Keypad

Instead of using the onscreen keyboard, you can also use phone keypad to enter data. The phone keypad only provides
digit keys, # key, + key, ; key, * key and , key.

Procedure

Press digit keys, pound key and star key on the phone or long press the pound key or star key to provide more

characters.

Signing into and Locking Your Phone

You can sign in to the phone with your Microsoft online account and use phone lock feature when necessary.
• Signing into Your Teams Phone
• Signing out of Your Teams Phone
• Phone Lock

Signing into Your Teams Phone

You can sign into your Microsoft online account directly on your phone or sign into your phone via web sign-in,
which includes your sign-in address and password.

About this task

You can select personal mode or shared mode when sign in:
• Personal mode:Your phone is located in your office as your personal phone.
• Shared mode:The phone is set as a common area phone in a conference room. You can sign shared account mode
to avoid revealing private information(call history and voicemail) if the phone is located in public.
All feature avaliable in personal mode and shared account mode supports the following feature:
• Place a call
• Receive a call
• Joining a Scheduled Teams Meeting
Contact your system administrator to get your sign-in account.
• Signing into Your Phone in Personal Mode
• Signing into Your Phone in Shared Mode
• Signing into Your Phone via Web Sign-in

Signing into Your Phone in Personal Mode

Procedure

1. Tap Sign in.

 | Signing into and Locking Your Phone | 12

You will be connected to the Company Portal automatically.

2. Enter your account credentials .

3. After the phone signs in successfully, tap Got it and then select Personal login account.

Signing into Your Phone in Shared Mode

Procedure

1. Tap Sign in.

You will be connected to the Company Portal automaticlly.

 | Signing into and Locking Your Phone | 13

2. Enter your account credentials.

3. After the phone signs in successfully, tap Got it and then select Shared login account.

Note: You can only place/answer calls and use the Teams Meeting feature in the shared mode.

Signing into Your Phone via Web Sign-in

Procedure

1. Tap Sign in.

You will be connected to the Company Portal automatically.

2. Select Sign in from another device from the Sign in screen.

 | Signing into and Locking Your Phone | 14

3. Go to https://microsoft.com/devicelogin on your computer.

4. Enter the code shown on your phone.

5. Enter your account credentials or select a desired account to sign in.

A confirmation message is displayed after you successfully signs into Microsoft Intune Company Portal.

6. Select Personal or Shared login account on your phone and then tap OK.

Note: You can only place/answer calls and use the Teams Meeting feature in the shared mode.

Signing out of Your Teams Phone

After you sign out of your account, you can only use the phone setting feature.

Procedure

Navigate to > Settings > Sign out.

Phone Lock
When the phone is not used, you can enable the phone lock to prevent unauthorized users from viewing or modifying
phone information, such as your scheduled meetings. When the phone is locked, you can still answer the incoming
call. If the administrator forcibly enables the phone lock feature on the Microsoft Teams & Skype for Business Admin
Center , you cannot disable it on the phone. For more information, contact your system administrator.
• Creating a Lock PIN
• Enabling Phone Lock
• Setting the Idle Timeout for Phone Lock
 | Signing into and Locking Your Phone | 15

• Unlocking Your Phone

• Changing Your lock PIN
• Disabling Phone Lock

Creating a Lock PIN

If your administrator sets security restrictions and enables the phone lock for you, you are prompted to set up a lock
PIN, which is used for unlocking your phone.

Procedure

1. Tap OK to create a lock PIN on the pop-up menu.

2. Enter the lock PIN in the New PIN field.

3. Enter the lock PIN again in the Confirm PIN field.

4. Tap OK.

Enabling Phone Lock

Procedure

1. Navigate to > Settings > Device Settings > Phone Lock.

2. Turn on Lock Enable.

3. Enter the lock PIN in the New PIN field.

4. Enter the lock PIN again in the Confirm PIN field.

You can use your lock PIN to unlock your phone.

5.
Tap to accept the change.

Setting the Idle Timeout for Phone Lock

You can configure the idle timeout, after which the phone will be locked automatically.
 | Signing into and Locking Your Phone | 16

Procedure

1. Navigate to > Settings > Device Settings > Phone Lock.

2. Enter the unlock PIN.

3. Tap the Idle time-out field and then select a desired value.

4. Tap OK to save the change.

Unlocking Your Phone

Procedure

1.
Tap on the touch screen.

2. Enter the unlock PIN.

Note: You will be forced to sign out after five unsuccessful unlock attempts.

Changing Your lock PIN

You can change your lock PIN at any time.

Procedure

1. Navigate to > Settings > Device Settings > Phone Lock.

2. Enter the unlock PIN.

3. Enter the new lock PIN in the New PIN field.

4. Enter the lock PIN again in the Confirm PIN field.

5.
Tap to accept the change.

Disabling Phone Lock

If your system administrator sets security restrictions and enables the phone lock, you are restricted from disabling it.

Procedure

1. Navigate to > Settings > Device Settings > Phone Lock.

2. Enter the unlock PIN.

3. Turn off Lock Enable.

 | Changing Your Presence Status | 17

Changing Your Presence Status

You can update your presence status on the phone. For example, when you are busy with urgencies, you can change
your status to DND to avoid being disturbed.

Procedure

1. Tap at top-left of the touch screen.

2. Tap the presence status field and then select the desired status from the drop-down menu.

Tip: You can reset your presence status to be avaliable from any other status by tapping Reset Status.

Audio Calls
This chapter shows you how to handle calls with your phone.
• Switching among the Handset, Speakerphone and Headset Modes
• Placing Calls
• Answering Calls
• Muting and Unmuting Audio
• Holding and Resuming Calls
• Ending or Rejecting an Active Call
• Ending All Calls in the Process
• Transferring Calls
• Forwarding all incoming calls
• Configuring the Forwarded Destination If the Incoming Call is Unanswered
• Synchronizing Incoming Calls to A Specifed Contact/Delegates
• Blocking Calls with No Caller ID
 | Audio Calls | 18

• Anonymous Call

Switching among the Handset, Speakerphone and Headset Modes

You can select the desired mode before placing a call, or you can alternate among Speakerphone, headset, and handset
modes during a call.
You can switch the audio output modes of a phone.
• Switching to handset mode: Pick up the handset .
• Switching to speakerphone (hands-free) mode: Press the Speakerphone key . The Speakerphone LED indicator
glows green when the speakerphone is activated.
• Switching to headset mode: Press the HEADSET key. The HEADSET LED indicator glows green when the
headset is activated.

Placing Calls
You can use your phone like a regular phone to place calls in many ways easily.
• Calling Contacts
• Dialing the Number
• Placing Multiple Calls
• Placing a Call from Call History
• Redialing a Number
• Placing a Call from Voicemail
• Placing an Emergency Call from a Locked Phone

Calling Contacts

Procedure

1.
From the Calls screen, tap .

2. Enter the contact account information to search for the desired contact.

3.
Tap beside the cantact to place a audio call.

Tip: You can tap to search a contact.

Dialing the Number

Procedure

1. Do one of the following:

• Pick up the handset.

• Press the Speakerphone key.

 | Audio Calls | 19

• Press the HEADSET key.

•
Tap on the Calls screen and then tap .

2. Enter the contact number.

3.
Tap .

Placing Multiple Calls

When you are in a call,you can hold your current call and place a new call. Only one active call (the call that has
audio associated with it) can be in progress at any time.

Procedure

1.
During a call, tap to return to the Calls screen.

2.
Tap on the Calls screen or tap to search and then dial out the contact.

The active call is placed on hold and the new call is set up.

Placing a Call from Call History

You can place calls to contacts from the call history list, which contains incoming, outgoing and missed calls.

Procedure

1. From the Calls screen, tap a desired contact.

The contact details are displayed on the right side of the screen.

2.
Tap to place a audio call from the contact details.

Redialing a Number
You can recall the last contact you called when your phone is idle.

Procedure

Press .

A call to your last dialed number is attempted.

Placing a Call from Voicemail

 | Audio Calls | 20

Procedure

1. From the Voicemail screen, tap the voice mail record that you want to call.

2.
Tap below the corresponding voicemail to place a audio call.

Placing an Emergency Call from a Locked Phone

Once locking the phone, you can dialing an emergency number without having to unlock.

Procedure

1.
Tap on the touch screen.

2. Tap Emergency Call.

3. Enter a emergency number and then tap Place call.

Answering Calls
When you receive an incoming call on your phone, you can choose to answer it in various ways.
• Answering a Call
• Answering a Call When in a Call

Answering a Call

Procedure

Do one of the followings:

• Pick up the handset.

• Press the Speakerphone key.

• Press the HEADSET key.

•
Tap .

Answering a Call When in a Call

You can answer the incoming call when you are in an active call.

Procedure

Tap on the touch screen.

The active call is placed on hold, and the incoming call becomes active.
 | Audio Calls | 21

Muting and Unmuting Audio

You can mute the microphone during an active call so that the other party cannot hear you.

Procedure

1. During a call, press the mute key on the phone or tap on the touch screen.

The mute key glows red.

2.
To unmute audio, press the mute key on the phone or tap on the touch screen.

The mute key glows green.

Holding and Resuming Calls

When you are in a call, you can place an active audio call on hold and resume the call when you are ready.
• Placing a call on Hold
• Resuming a Call

Placing a call on Hold

Procedure

During a call, press or tap > Place call on hold.

Resuming a Call

Procedure

Do one of the following:

•
If only one call is placed on hold, press or tap > Place call on hold.

•
If multiple calls are placed on hold, tap on the right side of the desire held call.

Ending or Rejecting an Active Call

Procedure

Tap .
 | Audio Calls | 22

Ending All Calls in the Process

You can end all calls in the process at a time.

Procedure

Do one of the following:

• If you are using the handset, hang up the handset.

• If you are using the headset, press the HEADSET key.

• If you are using the speakerphone, press the Speakerphone key.

Transferring Calls
You can transfer a call to another party using the blind transfer or consultative transefer methods.
• Performing a Blind Transfer
• Performing a Consultative Transfer

Performing a Blind Transfer

You can transfer calls to other contacts immediately without consulting with them first.

Procedure

1.
During a call, press or tap > Transfer > Transfer now.

The call is placed on hold.

2. Enter the account information of the contact to search and then select the desired contact.

Then the call is connected to the number which you are transferring to.

Performing a Consultative Transfer

You can transfer calls to other contacts after consulting with them first.

Procedure

1.
During a call, press or tap > Transfer > Consult first.

2. Enter the account information of the contact to search and then select the desired contact.

3.
After the party answers the call, tap beside the contact.

It promts you whether to transfer the call or not.

 | Audio Calls | 23

4. Tap OK to complete the transfer.

5. After the transferred party answers the call, the call is transferred successfully.

Forwarding all incoming calls

You can set up your phone to forward all incoming calls to a specified destination.

Before you begin

Forwarding feature is only applicable when you sign in Personal account mode.
• Forwarding Calls to Voicemail
• Forwarding Calls to a Contact or Number
• Forwarding Calls to Delegates
• Configuring the Second Forwarded Destination If Unanswered by Your Delegates
Related tasks
Signing into Your Phone in Personal Mode

Forwarding Calls to Voicemail

You can forward all incoming calls to your voicemail.

Procedure

1. Navigate to > Settings > Calls.

2. Turn on Call Forwarding.

3. Tap the Forward to field and then select Voicemail.

Forwarding Calls to a Contact or Number

You can forward all incoming calls to a contact or number.

Procedure

1. Navigate to > Settings > Calls.

2. Turn on Call Forwarding.

3. Tap the Forward to field and then select Contact or number.

4. Add the desired contact.

The incoming calls are automatically forwarded to the contact.

Forwarding Calls to Delegates

You can forward all incoming calls directly to your delegates.
 | Audio Calls | 24

Before you begin

You should assign your delegates on the Microsoft Teams client.

Procedure

1.
Navigate to > Settings > Calls.

2. Turn on Call Forwarding.

3. Tap the Forward to filed and then select My delegates.

Configuring the Second Forwarded Destination If Unanswered by Your Delegates

You can configure the second forwarded destination if the incoming call is not answered by your delegate.

Before you begin

You configure to forward incoming calls to your delegates.

Procedure

1. Navigate to > Settings > Calls > If unanswered.

2. Select a desired forwarded destination:

• Select Voicemail directly.

• If you select Contact or number, add the target member.

The incoming calls will be forwarded to the specified destination.

Configuring the Forwarded Destination If the Incoming Call is Unanswered

Procedure

1. Navigate to > Settings > Calls > If unanswered.

2. Select a desired forwarded destination:

• Select Voicemail directly.

• If you select Contact or number, add the target contact.

• If you have assigned your delegates on the Microsoft Teams client, you can select Delegates.

Related tasks
Forwarding Calls to Delegates
 | Audio Calls | 25

Synchronizing Incoming Calls to A Specifed Contact/Delegates

You can synchronize incoming calls to a specifed contact or delegates so that you and they can receive the incoming
calls simultaneously.

Before you begin

Make sure you are in Personal account mode.

Procedure

1. Navigate to > Settings > Calls > Also ring.

2. Select a desired target.

• Select Contact or number, add the target contact.

• If you have assigned your delegates on the Microsoft Teams client, you can select Delegates.

The target member and you will receice the incoming calls simultaneously.

Related tasks
Signing into Your Phone in Personal Mode

Blocking Calls with No Caller ID

Before you begin

Make sure you are in Personal account mode.

Procedure

1. Navigate to > Settings > Calls.

2. Turn on Block calls with no caller ID.

Related tasks
Signing into Your Phone in Personal Mode

Anonymous Call
You can hide your phone number when dialing people who are outside of Microsoft Teams.

Before you begin

Make sure you are in Personal account mode.

Procedure

1. Navigate to > Settings > Calls.

 | Conference Calls | 26

2. Turn on Hide your phone number when dialing people who are outside of Microsoft Teams.

Related tasks
Signing into Your Phone in Personal Mode

Conference Calls
This chapter provides basic operating instructions about initiating and managing a conference call.
• Initiating a Conference by Calling Multiple Contacts
• Initiating a Conference Call by Inviting Other Contacts
• Initiating a Conference Call From Call History
• Managing the Conference Participants
• Adding Participants to a Conference Call
• Leaving the Conference

Initiating a Conference by Calling Multiple Contacts

Procedure

1.
Tap from the Calls screen.

2. Enter the contact information to search and then select the desired contact.

You can add multiple contacts.

3.
Tap at the top-right corner of the touch screen.

Initiating a Conference Call by Inviting Other Contacts

You can initiate a conference call by inviting contacts to join the active call.

Procedure

1. During a call, tap .

2.
Tap on the touch screen.

3. Enter the participant account information to search and then add members.

4.
Tap to initiate a conference.
 | Conference Calls | 27

Initiating a Conference Call From Call History

Procedure

1. Tap Calls from the touch screen.

2. Select a desired entry from the call history.

The conference call history are displayed on the right side of the screen.

3.
Tap .

Managing the Conference Participants

Everyone in the conference call can manage call participants.
• Muting All Conference Participants
• Muting Individual Conference Participants
• Removing the Participants from the Conference
• Re-inviting the Participants Who Have Been Removed
• Viewing the Details of Paticipants

Muting All Conference Participants

Everyone can mute all the other conference participants in the conference call. The participants being muted can only
unmute themselves.

Procedure

1. During the conference call, tap .

All participants are displayed in the participants list.

2. Tap Mute all.

All the other participants in the conference call are muted.

Muting Individual Conference Participants

Everyone can mute any other conference participants in the conference call.

Procedure

1. During the conference call, tap .

All participants are displayed in the participants list.

2.
Tap beside the participant.
 | Conference Calls | 28

The participant is muted.

Removing the Participants from the Conference

Everyone can remove other conference participants from the conference.

Procedure

1. During the conference call, tap .

All participants are displayed in the participants list.

2. Tap the desired participant and then select Remove from the call.

The participant is displayed in the Other participants list and he/she receives a prompt that indicates he/she was

removed from the conference.

The participant will connect to the conference again if he/she taps .

Re-inviting the Participants Who Have Been Removed

You can re-invite the participants who have been removed from the conference call from the Other participants list .

Procedure

1. During the conference call, tap .

All participants are displayed in the participants list.

2. Tap the desired participant from the Other participants list and then select Invite in the call.

After the participant answers the call, he/she will be muted when joins the conference again.

Viewing the Details of Paticipants

You can view the details of paticipants who are in the conference call or in the lobby(Other participants list).

Procedure

1. During the conference call, tap .

All participants are displayed in the participant list.

2. Tap the desired participant and then select View profile.

Adding Participants to a Conference Call

Everyone in the conference call can add others to the conference.
 | Using the Teams Meeting Feature | 29

Procedure

1. During the conference call, tap .

2.
Tap on the touch screen.

3. Enter the participant account information to search and then add members.

4.
Tap to add the participants.

The participants are muted after being added to the conference.

Leaving the Conference

All participants can leave the conference at any moment.

Procedure

Tap .

Other participants remain connected.

Using the Teams Meeting Feature

Teams meetings are a great way to come together with your colleagues and clients both inside and outside of your
organization. You can join a Teams meeting as long as you have a Teams online account.
You can schedule meetings on the Teams phone, the Teams client or the Outlook. Meeting scheduled from Teams
client and Outlook are synced automatically with Teams phone. Meeting screen shows all the meeting scheduled in
the last 7 days.
• Schedule a Meeting on the Teams Phone
• Viewing the Meeting Details
• Joining a Scheduled Teams Meeting
• Responding to the Meeting Invitation
• Editing the Response to the Meeting Invitation
Related tasks
Signing into Your Phone in Personal Mode
Signing into Your Phone in Shared Mode

Schedule a Meeting on the Teams Phone

You can schedule meetings on the Teams phone.

Before you begin

Make sure you are in Personal account mode.
 | Using the Teams Meeting Feature | 30

Procedure

1.
From the Meetings screen, tap .

2. Enter the title, add the participants and select start time and end time.

You can enable the All day feature to set up whole day meetings.

3. Enter the location and select the repetition period.

4. To show others your status during this time, tap the Show As field and then select Busy, Free, Tentative or Out

of office.

5. Optional: Enter the description of the meeting.

6.
Tap to set up the meeting.

Viewing the Meeting Details

You can view details of scheduled meetings such as the conference dial-in number and conference ID.

Before you begin

Make sure you are in Personal account mode.

Procedure

1. From the Meetings screen, tap the desired meeting.

2. Tap See more on the right of the screen.

Joining a Scheduled Teams Meeting

You can join a Teams meeting scheduled on the Teams phone, the Teams client or the Outlook.

Procedure

From the Meetings screen, tap Join beside the desired meeting.

Responding to the Meeting Invitation

Participants can respond to the meeting scheduled on the Teams phone, the Teams client or the Outlook.

Before you begin

Make sure you are in Personal account mode.
 | Using the Teams Meeting Feature | 31

Procedure

1. From the Meetings screen, tap the desired meeting.

2. Tap RSVP on the right of the screen.

3. Select a desired reponse:

• Accept (Accept the invitation)

• Tentative (Tentatively accept the invitation )

• Decline (Decline the invitation)

Your response are shown as below:

Editing the Response to the Meeting Invitation

Participants can change the response to the scheduled meeting.

Before you begin

Make sure you are in Personal account mode.

Procedure

1. From the Meetings screen, tap the desired meeting.

2. Tap the configured response and then select a desired reponse.

 | Using the Voicemail | 32

Using the Voicemail

After you sign in to the phone in Personal account mode, all voice mails received on your account will be displayed
on your phone. You can view the duration and receiving time of each voicemail stored in your voicemail. After read
the voicemail, you can delete it.
• Listening to the Voicemail
• Deleting Voicemail Messages
• Viewing the Details of the Contacts
Related tasks
Signing into Your Phone in Personal Mode

Listening to the Voicemail

Procedure

1. From the Voicemail screen, tap the desired voicemail.

2.
Tap to play the voicemail.

You can drag the slider to skip forward the playing or rewind the playing.

3. To change the playback speed of the voicemail, tap .

You can also change the speed to 2× or .5×.

4.
To pause the playback, tap . Then tap to resume the playback.

Related tasks
Changing the Playback Speed of the Voicemail

Deleting Voicemail Messages

After you listen to a message, you can delete it.

Procedure

1. From the Voicemail screen, tap the desired voicemail.

2.
Tap below the corresponding voicemail.

It prompts if you are sure to delete the voicemail.

3. Tap DELETE.
 | Teams Phone Settings | 33

Viewing the Details of the Contacts

Procedure

1. From the Voicemail screen, tap the desired voicemail .

2. Tap below the corresponding voicemail.

Teams Phone Settings

• Setting the Language
• Time and Date Display
• Screen Savers
• Changing the Screen Backlight Brightness and Time
• Bluetooth

Setting the Language

The default language of the phone user interface depends on what you set after the phone starts up. You can change
the language.

Procedure

1. Navigate to > Settings > Device Settings > Language.

2. Select a desired language.

It prompts if you are sure to change the language.

3. Tap OK.

Time and Date Display

You can set the time and date manually. The time and date format is also customizable.
• Setting the Time and Date Manually
• Changing the Time and Date Format

Setting the Time and Date Manually

If your phone cannot obtain the time and date automatically, you can set the time and date manually.

Procedure

1. Navigate to > Settings > Device Settings > Time & Date.
 | Teams Phone Settings | 34

2. Tap the Type field and select Manual Settings from the pop-up dialog box.

3. Tap OK.

4. Enter the specific date and time in the corresponding fields.

Changing the Time and Date Format

You can change the time and date format.

About this task

The built-in date formats are listed as below:

Date Format Example(2018-05-30)

WWW MMM DD Wed May 30
DD-MMM-YY 30-May-18
YYYY-MM-DD 2018-05-30
DD/MM/YYYY 30/05/2018
MM/DD/YY 05/30/18
DD MMM YYYY 30 May 2018
WWW DD MMM Wed 30 May
MM DD YYYY 05 30 2018

Procedure

1. Navigate to > Settings > Device Settings > Time & Date.

2. Select the desired date format from the Date Format field.

3. Select the desired time format from the Time Format field.

Screen Savers
The screen saver automatically starts each time your phone is idle for a certain amount of time. You can stop the
screen saver at any time by pressing any key or tapping the touch screen. When your phone is idle again for a preset
waiting time, the screen saver starts again.
• Changing the Waiting Time for Screen Saver
• Changing the Screen Saver Background

Changing the Waiting Time for Screen Saver

You can change the waiting time for the screen saver.
 | Teams Phone Settings | 35

Procedure

1. Navigate to > Settings > Device Settings > Display.

2. Tap the Screensaver Waiting Time field and select the desired time from the pop-up menu.

3. Tap OK.

Changing the Screen Saver Background

You can change the screen saver background of the phone.

Procedure

1. Navigate to > Settings > Device Settings > Display.

2. Tap the Screensaver background field and select the desired background from the pop-up dialog box.

3. Tap OK.

Changing the Screen Backlight Brightness and Time

You can change the backlight brightness of the LCD backlight when the phone is active (in use). The backlight
brightness automatically changes after the phone has been idle for a specified time.

About this task

You can change the screen backlight brightness and time in the following settings:
Backlight Active Level: The brightness level of the phone screen when the phone is active.
Backlight Time: The delay time to change the brightness of the phone screen when the phone is inactive. Backlight
time includes the following settings:
• Always On: Backlight is on permanently.
• 15s, 30s, 1min, 2min, 5min, 10min , 30min, 45min or 1h: Backlight is turned off when the phone is inactive
after the designated time.

Procedure

1. Navigate to > Settings > Device Settings > Display.

2. Slide the Backlight Active Level slider to change brightness of the LCD backlight.

3. Tap the Backlight Time field and select the desired time.

Bluetooth
The T58A/T56A Teams phone supports Bluetooth. You can pair and connect the Bluetooth headset to your phone.
• Activating the Bluetooth Mode
 | Teams Phone Settings | 36

• Pairing and Connecting the Bluetooth Headset

• Editing Your Phone's Bluetooth Device Name
• Disabling You Phone Discovery
• Renaming the Paired Bluetooth Devices
• Disconnecting the Bluetooth Device
• Un-pairing the Bluetooth Devices
• Deactivating the Bluetooth Mode

Activating the Bluetooth Mode

You need to activate Bluetooth mode to use the Bluetooth feature.

Before you begin

Make sure the Bluetooth USB Dongle BT41 is connected to the T56A phone.

Procedure

1. Navigate to > Settings > Device Settings > Bluetooth.

2. Turn on Bluetooth.

Pairing and Connecting the Bluetooth Headset

Before you begin

Make sure that you have activated the Bluetooth mode and the Bluetooth headset is discoverable.

Procedure

1. Navigate to > Settings > Device Settings > Bluetooth.

2.
Tap > Scan to search the Bluetooth devices.

3. Tap your Bluetooth headset in the AVALIABLE DEVICES list.

The Bluetooth headset is paired and connected successfully.

Related tasks
Activating the Bluetooth Mode

Editing Your Phone's Bluetooth Device Name

You can change the Bluetooth device name for your phone.

Before you begin

Make sure you have activated the Bluetooth mode.

Procedure

1. Navigate to > Settings > Device Settings > Bluetooth.

 | Teams Phone Settings | 37

2. Enter the desired name in the Device Name field.

Related tasks
Activating the Bluetooth Mode

Disabling You Phone Discovery

After Bluetooth is turned on, your phone is visible to other Bluetooth-enabled devices by default. You can disable this
feature to not allow your phone to be discovered by other Bluetooth devices.

Procedure

1. Navigate to > Settings > Device Settings > Bluetooth.

2. Turn off Open Discover.

Renaming the Paired Bluetooth Devices

You can rename the paired Bluetooth devices for better recognition.

Procedure

1. Navigate to > Settings > Device Settings > Bluetooth.

2. Long tap the paired device and then select Detail from the pop-up menu.

3. Enter the desired name in the Rename field.

4. Tap OK.

Disconnecting the Bluetooth Device

You can disconnect the Bluetooth device from your phone. After the Bluetooth device is disconnected, it stays in the
paired devices list, so that you can easily connect it to your phone next time.

Procedure

1. Navigate to > Settings > Device Settings > Bluetooth.

2. Tap the connected Bluetooth devices.

It prompts if you are sure to disconncet.

3. Tap OK.

Un-pairing the Bluetooth Devices

You can unpair your Bluetooth devices with your Teams phone. After unpaired, the Bluetooth devices disappear from
the paired devices list.
 | Optional Accessories with Your Phone | 38

Procedure

1. Navigate to > Settings > Device Settings > Bluetooth.

2. Long tap the paired device and then select Unpaired from the pop-up menu.

Deactivating the Bluetooth Mode

You can deactivate the Bluetooth mode when you no longer use a Bluetooth device.

Procedure

1. Navigate to > Settings > Device Settings > Bluetooth.

2. Turn off Bluetooth.

Optional Accessories with Your Phone

This chapter describes the optional accessories that you can use to extend your phone’s capabilities.
• Bluetooth Headset
• USB Headset

Bluetooth Headset
You can use a Bluetooth headset to handle calls on the phone. For more information, refer to the documentation from
your Bluetooth headset manufacturer.
Related tasks
Pairing and Connecting the Bluetooth Headset

USB Headset
You can use a USB headset to handle calls on the phone.
For the supported headsets, refer to Tested headset list compatible with Yealink IP Phone. USB headsets that are not
listed may not function properly if you connect them to your IP phone. For more information on how to use your USB
headset, refer to the related documentation from the manufacturer.

Accessibility Features
The phone includes a number of features to accommodate vision-impaired users.
• Large Text
• High Contrast Mode
• Color Correction
 | Hybrid Mode | 39

Large Text
You can change displayed text size.

Procedure

Navigate to > Settings > Device Settings > Accessibility.

High Contrast Mode

You can change contrast if any difficulties in reading text on screen.

Procedure

1. Navigate to > Settings > Device Settings > Accessibility.

2. Turn on High Contrast Mode.

Color Correction
You can change color mode if any difficulties in color recognition.

Procedure

1. Navigate to > Settings > Device Settings > Accessibility.

2. Tap the Color Correction field and select the desired value from the pop-up menu.

• Off

• Deuteranomaly (red-green)

• Protanomaly (red-green)

• Tritanomaly (blue-yellow)

3. Tap OK.

Hybrid Mode
Teams phone supports hybrid mode: survivability app mode and teams app mode. If the phone disconnects with local
MS server, you can switch to survivability app to implement the call features.
Note: The hybird mode is disabled by default. Contact your system administrator to enable it.
 | Hybrid Mode | 40

• Enabling the Quick Ball

• Switching to Survivability App
• Switching to Teams App
• Survivability App Screens
• Call Features of Survivability App

Enabling the Quick Ball

You can use the quick ball to quickly switch between the survivability app mode and teams app mode.

Procedure

1. Navigate to > Settings > Device Settings > Hybrid Mode.

2. Turn on Quick Ball.

Results
The screen displays a quick ball, you can tap it to change the app mode quickly.

Switching to Survivability App

Procedure

Do one of the following:

• Navigate to > Settings > Device Settings > Hybrid Mode, and then tap Access Survivability App.

•
Tap the quick ball .

Note: In a teams call, the quick ball does not appear, so you cannot switch to the survivability app

mode.

Switching to Teams App

Procedure

Tap or quick ball .

Note: In a SIP call, the call is placed on hold when you switch to the teams app mode.
 | Hybrid Mode | 41

Survivability App Screens

The survivability app includes the following screens:
•
Dial: Tap , pick up the handset, press the headset key, or press the speakerphone key to open the dialer, and
then tap the corresponding line key to change the account.
• Directory: Displays local contacts, you can search for contacts, manage local directory groups and contacts.
• History: Includes missed, placed, received and forwarded calls, you can view call details and manage the history
record.
• Line Key: displays the account status, you can expand the line keys list, and the phone supports up to 16 accounts.

Call Features of Survivability App

In survivability app mode, you can perform basic call features.
Note: If your phone is locked, you may need to unlock it before using call features.

Call Status You can

Ring back Cancel a call

Call in • answer a call

• Reject a call
• Silence a call
• Forward a call

Talk (peer to peer call) • End a call

• Mute a call
• Hold a call
• Transfer a call
• Place a new call
• Invite a new party

Conference For the conference originator:

• End a conference call
• Mute a conference call
• Hold a conference call
 | Getting More Information About Microsoft Teams | 42

Call Status You can

• Place a new call
• Invite a new party
• Split a Conference Call
For other conference participants: the same as the peer to peer call.

Getting More Information About Microsoft Teams

This topic provides you to view more information about Microsoft Teams. If you encounter problems when using the
Teams phone, you can send feedback to Microsoft.
• Viewing More Information About Microsoft Teams
• Company Portal
• Entering Microsoft Teams Help Center
• Sending Feedback

Viewing More Information About Microsoft Teams

You can view more information Microsoft Teams about such as the version, calling version, and the details of
Privacy& Cookies, Microsoft Software License Terms and Third-party Notices.

Procedure

Navigate to > Settings > About.

You can tap Privacy& Cookies, Terms of Use or Third-party Notices to view the details.

Company Portal
Microsoft Intune helps organizations manage access to corporate apps, data, and resources. Company Portal is the app
that lets you, as an employee of your company, securely access those resources. Before you can use this app, make
sure your IT admin has set up your work account and have a subscription to Microsoft Intune.
Company Portal helps simplify the tasks you need to do for work:
• Enroll your device to access corporate resources, including Office, email, and OneDrive for Business
• Sign in to corporate resources with company-issued certificates
• Reduce the number of times you need to sign in to corporate resources with single sign-on
• Browse and install approved business apps from your IT department or the Microsoft Store for Business
• View and manage your enrolled devices and wipe them if they get lost or stolen
• Get help directly from your IT department through available contact information
Note:
Every organization has different access requirements, and will use Intune in ways that they determine
will best manage their information. Some functionality might be unavailable in certain countries. If you
 | Maintaining Teams Phones | 43

have questions about how this app is being used within your organization, contact to your company’s IT
administrator.

Entering Microsoft Teams Help Center

Microsoft Teams help center provides more information about Microsoft Teams, such as what is Microsoft Teams,
how to get started with Microsoft Teams, the features of Microsoft Teams and so on.

Procedure

Navigate to > Settings > Help.

Sending Feedback
If you encounter problems while using the Teams phone, please feel free to send feedback to let us know.

Procedure

1. Navigate to > Settings > Report an issue.

2. Select a desired report type in the Type filed.

3. Enter the alias(your email address).

4. Select a desired type of issue and then enter the issue title.

5. Tap SEND.

Maintaining Teams Phones

When the phone cannot be operated properly, you can investigate or troubleshoot issues along with any other tasks
your administrator may ask you to perform.
• Rebooting Your Phone
• Viewing Phone Status
• Resetting Your Phone

Rebooting Your Phone

Your system administrator may ask you to reboot your phone if it malfunctions or to assist in troubleshooting.

Procedure

1. Navigate to > Settings > Device Settings > Debug.

 | Troubleshooting | 44

2. Tap Reboot phone.

It prompts if you are sure to reboot the phone.

3. Tap OK.

Viewing Phone Status

Your system administrator may ask you to view the phone status such as network, MAC, firmware, Partner APP
version, Company Portal version and Team version.

Procedure

Navigate to > Settings > Device Settings > About.

Resetting Your Phone

You can reset the phone to factory settings with the need for entering the Administrator's password.

Procedure

1. Navigate to > Settings > Device Settings > Debug(Admin Only).

2. Enter the admin password and tap Done.

3. Tap Reset to Factory Settings.

It prompts if you are sure to reset to factory default.

4. Tap OK.

Tip: You can also long press the pound key (#) and the star key ( * ) for about 6 seconds when the phone

is idle.

Troubleshooting
If you are having issues with your phone, you can try the troubleshooting options and solutions in the following topics
to resolve certain issues.
• Why is the screen blank?
• Why does the phone display “Network unavailable”?
• Why does the phone display time and date incorrectly?
• How can I obtain the MAC address of a phone when the phone is not powered on?
• Why can't I receive calls?
• Why doesn't my handset work?
 | Troubleshooting | 45

• Checking the IP Address of Teams Phone

Why is the screen blank?

• Ensure that the phone is properly plugged into a functional AC outlet.
• Ensure that the phone is plugged into a socket controlled by a switch that is on.
• If the phone is plugged into a power strip, try to plug it directly into a wall outlet instead.
• If the phone is powered from PoE, ensure you use a PoE-compliant switch or hub.

Why does the phone display “Network unavailable”?

• Ensure that the Ethernet cable is plugged into the Internet port on the phone and the Ethernet cable is not loose.
• Ensure that the switch or hub in your network is operational.
• Contact your system administrator for more information.

Why does the phone display time and date incorrectly?

Check whether your phone obtains the time and date from the SNTP serverautomatically. If the phone fails to connect
the SNTP server, contact your system administratorfor more information. You can also configure time and date
manually.

How can I obtain the MAC address of a phone when the phone is not
powered on?
You can use one of the following ways to obtain the MAC address of a phone:
• You can ask your supplier for shipping information sheet which includes MAC addresses according to the
corresponding PO (Purchase Order).
• You can find the MAC address on the label of the carton box.
• You can also find the MAC address from the phone’s bar code on the back of the phone.

Why can't I receive calls?

• Check whether your status is DND mode, if it is, you should reset status.
• Check whether call forward is enabled on the phone.

Why doesn't my handset work?

• Check that the headset cord is fully connected to the headset jack on the phone.

Checking the IP Address of Teams Phone

 | Troubleshooting | 46

Procedure

Navigate to > Settings > Device Settings > About.