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    Hiland Dairy School Milk Statement F3.28.23

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    CBS Austin Webteam
    Hiland Dairy was notified that half pints of fat-free chocolate milk delivered to Elgin ISD had spoiled before the expiration date. An investigation found that a filling machine issue at their co-packer partner was to blame for reducing the shelf life. Hiland and the co-packer are taking corrective actions to ensure proper procedures and quality control are followed to avoid future incidents.

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    Hiland Dairy School Milk Statement F3.28.23

    Uploaded by

    CBS Austin Webteam
    1K views1 page
    Hiland Dairy was notified that half pints of fat-free chocolate milk delivered to Elgin ISD had spoiled before the expiration date. An investigation found that a filling machine issue at their co-packer partner was to blame for reducing the shelf life. Hiland and the co-packer are taking corrective actions to ensure proper procedures and quality control are followed to avoid future incidents.

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    Hiland Dairy School Milk Statement F3.28.23

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    Hiland Dairy was notified that half pints of fat-free chocolate milk delivered to Elgin ISD had spoiled before the expiration date. An investigation found that a filling machine issue at their co-packer partner was to blame for reducing the shelf life. Hiland and the co-packer are taking corrective actions to ensure proper procedures and quality control are followed to avoid future incidents.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    1K views1 page

    Hiland Dairy School Milk Statement F3.28.23

    Uploaded by

    CBS Austin Webteam
    Hiland Dairy was notified that half pints of fat-free chocolate milk delivered to Elgin ISD had spoiled before the expiration date. An investigation found that a filling machine issue at their co-packer partner was to blame for reducing the shelf life. Hiland and the co-packer are taking corrective actions to ensure proper procedures and quality control are followed to avoid future incidents.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    March 28, 2023

    The Hiland Dairy operation in Austin, Texas, was made aware that half pints of fat-free chocolate milk
    delivered to the Elgin ISD had spoiled before the code date. Our primary concern is the health and safety
    of the students and staff that consume our milk. Therefore, we immediately picked up all the affected
    milk.

    This product was produced by a co-packer partner and not at a Hiland manufacturing location. We
    immediately contacted our co-packer, and following their internal investigation, they found an issue
    with one of their half-pint carton-filling machines. They determined that the issue affected the quality of
    the product, thus reducing the shelf-life, and immediately corrected it. We have been assured that they
    have fixed the cause of the issue.

    Hiland upholds strict standards when we process and package our milk, and we hold our copackers to
    those same standards:
    - All milk is processed as required by the Pasteurized Milk Ordinance.
    - State Health Department regularly inspects all milk production facilities for compliance with the
    Pasteurized Milk Ordinance regulation.
    - All product goes through extensive sampling, microbial testing, and shelf-life evaluation.
    - All milk is held and transported at 45 degrees Fahrenheit or less per the requirements of the
    PMO. Therefore, the milk is typically stored and transported below 45 degrees Fahrenheit.
    - All deliveries are conducted in temperature-controlled vehicles.

    As part of our corrective actions, we will review our co-packers ability to produce high-quality products
    and adhere to effective communication procedures. We have yet to identify issues in cooling; however,
    since milk stored above 45 degrees Fahrenheit will spoil prematurely, we will review the proper cold
    chain procedures throughout the supply chain.

    We value our school partners and know that the expectation is that our milk will be fresh when it is
    served. We are working diligently with our co-packer, supply chain, and the schools to ensure this does
    not occur again.

    Sincerely,
    Kathy Broniecki, APR
    Hiland Dairy Media Contact
    [email protected]
    402 740-2254

    Hiland Dairy Foods • 1133 East Kearney • Springfield, MO 65803 • 800-641-4022

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