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    ORM2BJ (D) 22-3 - Session 11

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    mohit9811
    This document discusses operations management topics including the Toyota Production System and waiting line management. It provides an overview of the Toyota Production System, describing its four rules and experiments. It also covers basics of waiting line management, factors for choosing models like population source and service patterns. Common models for waiting lines with infinite and finite populations like M/M/1 and M/D/1 queues are also summarized. The document concludes with details of an upcoming quiz covering these sessions, noting it will include comment and numerical questions to be taken as a pen and paper test.

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    ORM2BJ (D) 22-3 - Session 11

    Uploaded by

    mohit9811
    15 views10 pages
    This document discusses operations management topics including the Toyota Production System and waiting line management. It provides an overview of the Toyota Production System, describing its four rules and experiments. It also covers basics of waiting line management, factors for choosing models like population source and service patterns. Common models for waiting lines with infinite and finite populations like M/M/1 and M/D/1 queues are also summarized. The document concludes with details of an upcoming quiz covering these sessions, noting it will include comment and numerical questions to be taken as a pen and paper test.

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    ORM2BJ[D]22-3 - Session 11

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    This document discusses operations management topics including the Toyota Production System and waiting line management. It provides an overview of the Toyota Production System, describing its four rules and experiments. It also covers basics of waiting line management, factors for choosing models like population source and service patterns. Common models for waiting lines with infinite and finite populations like M/M/1 and M/D/1 queues are also summarized. The document concludes with details of an upcoming quiz covering these sessions, noting it will include comment and numerical questions to be taken as a pen and paper test.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    15 views10 pages

    ORM2BJ (D) 22-3 - Session 11

    Uploaded by

    mohit9811
    This document discusses operations management topics including the Toyota Production System and waiting line management. It provides an overview of the Toyota Production System, describing its four rules and experiments. It also covers basics of waiting line management, factors for choosing models like population source and service patterns. Common models for waiting lines with infinite and finite populations like M/M/1 and M/D/1 queues are also summarized. The document concludes with details of an upcoming quiz covering these sessions, noting it will include comment and numerical questions to be taken as a pen and paper test.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 10

    Operations Management II (ORM2BJ[D]22-3)

    Session 11 → Toyota Production System (Article)


    + Waiting Line Management (Basics)
    Toyota Production System (TPS) –
    Spear & Bowen (1999)
    ◼ Countermeasure vs. Solution
    ◼ View on Inventory quantity and types

    ◼ Four rules of TPS


    ◼ How people work
    ◼ How people connect
    ◼ How the production line is constructed
    ◼ How to improve

    ◼ Experiments of the TPS

    Dipankar Bose - XLRI


    How Line is Constructed? How People
    Work?
    Raw Material M/C 1 M/C 2 M/C 3 M/C 4 Final Product

    Standard Operating Procedure (SOP)

    Raw Material M/C 1 M/C 2 M/C 4 Final Product

    All Steps Were Necessary

    Raw Material M/C 1 M/C 2 M/C 3 M/C 4 Final Product

    All Steps Were Sufficient M/C X

    SOP is followed Correct Output

    Wrong Output
    SOP is correct Dipankar Bose - XLRI
    How People Connect

    Dipankar Bose - XLRI


    How People Connect

    Dipankar Bose - XLRI


    Topic: Waiting Line Management

    Dipankar Bose - XLRI


    Waiting Line Management

    ◼ Considered as non-value added


    ◼ More important for service

    ◼ Problem occurs due to randomness in arrival/service

    ◼ Objective → Minimize (Cost of waiting + Cost of capacity)

    ◼ Channel and Phase

    ◼ Special cases
    ◼ Balking/Reneging/Jockeying

    Dipankar Bose - XLRI


    Important Factors for Choosing Model

    ◼ Population source
    ◼ Line/QUEUE versus SYSTEM
    ◼ Finite/ Infinite
    ◼ Number of servers
    ◼ Single/Multiple
    ◼ Parallel/Series
    ◼ Arrival & Service pattern assumptions
    ◼ Rate → Poisson; Inter-arrival time → Exponential
    ◼ When waiting occurs?
    ◼ Procedure → If assumptions are not valid
    ◼ Service policy
    ◼ FCFS/Priority rules (Not covered)
    Dipankar Bose - XLRI
    Common Models for Waiting Line

    ◼ Infinite population
    ◼ Single Channel
    ◼ Service Rate – Poisson → M/M/1
    ◼ Service Rate – Constant → M/D/1
    ◼ Multiple Channel
    ◼ Service Rate – Poisson → M/M/S

    ◼ Approximation/General model for infinite population

    ◼ Finite population

    Dipankar Bose - XLRI


    ORM2BJ[D]22-3 – Quiz 3 Details

    ◼ Syllabus (Sessions 08-11)


    ◼ Comment type (5-10 marks)
    ◼ Numerical (10-15 marks)

    ◼ Date – February 21, 2023


    ◼ Time– 1 hour 15 minutes (9:15 AM to 10:30 AM)

    ◼ Important instructions
    ◼ Mode – Pen and Paper
    ◼ Notes/Photocopies/Print outs allowed
    ◼ Calculator allowed
    ◼ Laptop NOT allowed
    ◼ Textbook NOT needed Dipankar Bose - XLRI

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