BMS Manual PDF
BMS Manual PDF
BMS Manual PDF
QBI PR001
www.smec.com
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
Table of Contents
1. SMEC’s Business Management System (BMS) ......................................................................... 2
2. Purpose of the BMS ............................................................................................................... 3
3. Scope of the BMS .................................................................................................................. 4
3.1. Elements of SMEC’s Environmental Management System (EMS) .....................................4
3.2. Elements of SMEC’s Occupational Health and Safety Management System (OHSMS).....5
4. SMEC’s Organizational Context .............................................................................................. 6
4.1. Understanding Issues Affecting SMEC ...............................................................................6
4.2. Understanding the Needs and Expectations of Interested Parties ...................................6
5. Leadership............................................................................................................................. 7
5.1. Customer Focus .................................................................................................................7
5.2. Policies ...............................................................................................................................7
5.3. Organizational Roles, Responsibilities and Authorities .....................................................7
6. Planning ................................................................................................................................ 8
6.1. BMS Objectives ..................................................................................................................8
7. Support ................................................................................................................................. 9
7.1. Resources ...........................................................................................................................9
7.2. Competence, Awareness and Trainings.............................................................................9
7.3. Communication .................................................................................................................9
7.4. Documented Information ..................................................................................................9
8. BMS Structure ......................................................................................................................10
8.1. Functional Structure of SMEC’s Business and Support Processes .................................. 10
8.2. Inter-relationship between BMS Processes.................................................................... 10
8.3. Three Tiered Structure: Policy – Procedures – Tools...................................................... 11
8.4. Functional Area Owners ................................................................................................. 11
8.5. BMS Development and Production ................................................................................ 12
8.6. Distribution ..................................................................................................................... 13
8.7. BMS Documents ............................................................................................................. 13
9. Operation .............................................................................................................................15
10. Performance Evaluation........................................................................................................16
10.1. Audit ............................................................................................................................... 16
10.2. Management Review ...................................................................................................... 16
11. Improvement .......................................................................................................................17
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
Operational Control
Monitoring and Measurement of the
SMEC shall plan and control project activities to
achievement of environmental targets and
manage significant environmental aspects
objectives.
Procedure PM PR104
Procedure QBI PR103
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
OH&S Policy
Management
Planning
Review
Measurement
Implementation
and Evaluation
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
5. Leadership
SMEC's Senior Management is committed to implementing and improving the BMS to meet its
purpose and scope. This is achieved through the establishment of BMS policies and objectives
relevant to the BMS that are aligned with the organisation’s strategic direction and provision of
required resources indicated in Section 7.
5.2. Policies
SMEC implements and maintains a number of policies, including SMEC’s Quality Policy, Health and
Safety Policy, and Environment Policy, to support SMEC’s objectives and strategic direction. These
policies are available internally through the BMS and externally from SMEC Website.
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
6. Planning
SMEC considers the following factors in ensuring that the BMS can achieve its intended result:
Internal and external issues;
Interested parties; and
Risks and opportunities
as outlined in SMEC’s Risk Management Policy and Planning Policy.
Changes that could affect the BMS are carried out in a planned manner in accordance with BMS
procedures.
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
7. Support
7.1. Resources
SMEC ensures that the resources needed for the establishment, implementation, maintenance and
improvement of the BMS are provided in a timely manner.
These resources include:
Human resources
Infrastructure
Environment for the operation of processes
Monitoring and measuring resources
Organisational knowledge
Other resources needed to ensure compliance with ISO 9001, ISO 14001, OHS requirements,
legal and statutory requirements, and client, employee, owner, supplier and government
requirements.
The above resources are reviewed and assessed for adequacy during the development of the
strategic/business plan.
7.2. Competence, Awareness and Trainings
SMEC ensures that all employees under its control are competent and are aware of their role’s
impact to the overall performance and effectiveness of the BMS. The Employee Development,
Education and Training Procedure and OH&S Training Procedure outline how this is achieved through
inductions, briefings, trainings, education and other development programs.
7.3. Communication
SMEC’s approach to communications and client relations is outlined in SMEC’s Marketing,
Communications and Client Relations Policy and associated Internal Communications Procedure and
External Communications Procedure.
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
8. BMS Structure
8.1. Functional Structure of SMEC’s Business and Support Processes
The BMS is structured into Opportunity and Project Management and eight supporting Functions:
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
More details on day to day management of the SMEC’s Three Tier BMS documents are outlined in
the BMS Instructions.
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
BMS BMS
Working Environment Production Environment
Once documents are approved they
are “published” by the BMS
OPM CM CLR FIN Administrator in the Production
Environment
Published
HSEQ MAR HR IT Documents
Everyone has access to view documents in the production environment. By default, users will see a
view of the BMS based on their Division. They can access other documents via “Choose your view”.
Only the BMS Administrator will have the ability to update documents in the production
environment.
There will be a different view for each of these environments. For production it will be:
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
The working environment view includes more information to be able to review additional versions:
8.6. Distribution
Controlled distribution of SMEC’s BMS is via electronic access only to SMEC’s Portal. Any printed
copies of BMS documents will be uncontrolled copies.
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
Guidelines https://group.surbanajurong.com/sites/bms/Published%20Documents/Forms/BRP%20G
uidelines.aspx
Forms https://group.surbanajurong.com/sites/bms/Published%20Documents/Forms/BRP%20F
orms.aspx
Templates https://group.surbanajurong.com/sites/bms/Published%20Documents/Forms/BRP%20T
emplates.aspx
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
9. Operation
SMEC’s Opportunity Management and Project Management documents provides an accessible and
useful set of policies, procedures and tools that are practiced by SMEC Project Managers to manage
and deliver SMEC projects.
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
10.1. Audit
SMEC ensures internal audits are conducted at planned intervals to ascertain conformance with BMS
requirements and international standards the organisation adheres to and that the BMS is effectively
implemented and maintained.
SMEC’s Audit Procedure provides guidance on internal audit planning, auditor qualifications, audit
selection criteria, audit reporting, and management of audit results and corrective actions.
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
11. Improvement
SMEC identifies opportunities for improvement through audits and effective data analysis, customer
and employee feedbacks, corrective actions, outputs from management review, and result of
monitoring and measurement of achievement of policies, objectives and plans.
SMEC also implements corrective actions to address nonconformities and identify the root cause to
prevent its recurrence. The process by which SMEC manages its nonconformities is described in
detail in Continuous Improvement Procedure.
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings
Issued: 23 January 2020
This document is only controlled when accessed online via the BMS
Business Management System Manual | QBI PR001 | SMEC HOLDINGS LIMITED | ACN 057 274 049
SMEC Holdings