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    Assignment2

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    Muqadas Khalid
    The document describes a case study of a business outsourcing company project team that experienced poor performance due to internal competition, lack of coordination and collaboration. Factors like ineffective leadership, lack of consensus and clear vision, and prioritizing individual goals over project goals hurt the team's performance and damaged the company's reputation.

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    Assignment2

    Uploaded by

    Muqadas Khalid
    16 views3 pages
    The document describes a case study of a business outsourcing company project team that experienced poor performance due to internal competition, lack of coordination and collaboration. Factors like ineffective leadership, lack of consensus and clear vision, and prioritizing individual goals over project goals hurt the team's performance and damaged the company's reputation.

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    211549 Assignment2

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    The document describes a case study of a business outsourcing company project team that experienced poor performance due to internal competition, lack of coordination and collaboration. Factors like ineffective leadership, lack of consensus and clear vision, and prioritizing individual goals over project goals hurt the team's performance and damaged the company's reputation.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    16 views3 pages

    Assignment2

    Uploaded by

    Muqadas Khalid
    The document describes a case study of a business outsourcing company project team that experienced poor performance due to internal competition, lack of coordination and collaboration. Factors like ineffective leadership, lack of consensus and clear vision, and prioritizing individual goals over project goals hurt the team's performance and damaged the company's reputation.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    Name: Zainab Usman

    Registration Id: 211549


    BBA-4C
    Course: Self Developement
    Submitted to: Ma’am Tayyab Sarfraz
    Assignment#2
    CASE STUDY: INTERNAL COMPETITON - A
    CURSE FOR TEAM PERFORMANCE
    CASE STUDY: INTERNAL COMPETITON -
    A CURSE FOR TEAM PERFORMANCE

    Case Facts:
    FIS Consulting Services is a business outsourcing company that
    specializes in consulting for clients worldwide. These incidents involved
    poor leadership, team competition, lack of coordination, insufficient
    sharing, and limited collaboration among offshore project teams. From
    the beginning, the team was focused on achieving a high performance
    evaluation rating without completing the task together. This group
    exhibits immature traits that can be caused by overcrowding. Ineffective
    leadership and lack of discipline will lead the team to move forward with
    conflicting beliefs and lack of proper guidance and direction. These factors
    lead to a decrease in the team's performance. In addition, this case
    damaged the company's reputation. HR managers are expected to work
    hard to save the project team and the image of the company in the eyes
    of the client.

    Case Analysis:
    Lack of Decision Making Authority
    Philly is unable to manage his responsibilities in controlling the team and
    allowing his subordinates to take all the initiative. Rishi took charge of
    Philly and took advantage of Philly's tendency to make late decisions.
    Ineffective role models
    Every group looks to their leaders and leaders as role models who follow
    their own path. An ineffective leader always equates to an ineffective
    team, even if the members are uniquely suited to the task, as in FIS
    counseling.
    Accountability
    Philly can't help team members by not being able to balance personal
    issues with work issues. Loyalty and responsibility to team and project is
    lacking.
    Lack of consensus
    Rishi does not feel comfortable with other members outside his group and
    does not participate in making decisions and distributing work.
    Lack of seriousness
    Philly and Rishi did not take the project seriously and gave their duties
    and responsibilities to others.
    Clear Vision
    Each team member strives to achieve unreasonable goals that are not
    aligned with the project. Filly must first clarify the goals, problems and
    mission of the project to all members.

    Solutions
    Effective team management involves motivating, communicating and
    supporting team members to do their best and grow as professionals.
    As a team leader, we must always consider the best interests of our team
    members and seek their help and support in achieving their personal and
    team goals.
    To be a good leader, you must be willing to learn new things.
    Transparency in the workplace can make employees more engaged while
    encouraging innovation and accountability.
    While treating the group with care and respect, leaders sometimes need
    to set boundaries and exercise authority.
    Communication is one of the most important parts of effective
    management. The team leader should always provide the team with the
    most up-to-date information and promote input from colleagues. Because
    effective communication begins with careful listening.

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