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    Internal Quality Audit

    Uploaded by

    Elchin Ismayilov
    This document outlines guidelines for an internal audit quality procedure for Fragola G Cervices. It details the scope, purpose, definitions, responsibilities and process for conducting internal audits. The key points are: 1. The procedure defines how Fragola G Cervices will conduct internal audits of its quality management system to ensure compliance. 2. Internal audits are conducted by qualified auditors to assess the effectiveness of the quality system, provide feedback, and ensure documentation, procedures and training are adequate and implemented properly. 3. The audit process involves planning, preparation, conducting the audit, writing a report, and following up on any necessary corrective actions.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd

    Internal Quality Audit

    Uploaded by

    Elchin Ismayilov
    132 views8 pages
    This document outlines guidelines for an internal audit quality procedure for Fragola G Cervices. It details the scope, purpose, definitions, responsibilities and process for conducting internal audits. The key points are: 1. The procedure defines how Fragola G Cervices will conduct internal audits of its quality management system to ensure compliance. 2. Internal audits are conducted by qualified auditors to assess the effectiveness of the quality system, provide feedback, and ensure documentation, procedures and training are adequate and implemented properly. 3. The audit process involves planning, preparation, conducting the audit, writing a report, and following up on any necessary corrective actions.

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    This document outlines guidelines for an internal audit quality procedure for Fragola G Cervices. It details the scope, purpose, definitions, responsibilities and process for conducting internal audits. The key points are: 1. The procedure defines how Fragola G Cervices will conduct internal audits of its quality management system to ensure compliance. 2. Internal audits are conducted by qualified auditors to assess the effectiveness of the quality system, provide feedback, and ensure documentation, procedures and training are adequate and implemented properly. 3. The audit process involves planning, preparation, conducting the audit, writing a report, and following up on any necessary corrective actions.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    132 views8 pages

    Internal Quality Audit

    Uploaded by

    Elchin Ismayilov
    This document outlines guidelines for an internal audit quality procedure for Fragola G Cervices. It details the scope, purpose, definitions, responsibilities and process for conducting internal audits. The key points are: 1. The procedure defines how Fragola G Cervices will conduct internal audits of its quality management system to ensure compliance. 2. Internal audits are conducted by qualified auditors to assess the effectiveness of the quality system, provide feedback, and ensure documentation, procedures and training are adequate and implemented properly. 3. The audit process involves planning, preparation, conducting the audit, writing a report, and following up on any necessary corrective actions.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 8

    Guidelines on Best Practice in

    Recruitment and Selection

    Project Title: Chalabilar Village New School Construction


    Contract No: W912GB21C0028
    Location: Barda, Azerbaijan
    Prime Contractor: Fragola G Cervices

    Internal Audit Quality Procedure

    # Name Position Signature Date Issued Rev.


    1 Elchin Ismayilov QA/QC 11.17.2021 For Approval A1
    2 Nijad Djafarov HSE Manager 11.17.2021 For Approval A1

    3 Elkhan Badirov Faber 11.17.2021 For Approval A1


    Construction
    4 Gunay Rzayeva Fragola G 11.17.2021 For Approval A1

    Doc #: FAB-QA-AZ-001-01 DATE: 11.17.2021 Rev. A1


    Guidelines on Best Practice in
    Recruitment and Selection

    Services

    Doc #: FAB-QA-AZ-001-01 DATE: 11.17.2021 Rev. A1


    Guidelines on Best Practice in
    Recruitment and Selection

    1 Scope

    This procedure defines the way in which the Faber LLC will perform Internal
    Auditing of the Quality Management System.
    It applies to all Internal Quality Audits;- which will generally be performed against
    the requirement of the Company's Quality Manual, Procedures and Work Instructions.

    Specific deviations from this procedure will be at the discretion of the Company's
    Managing Directors.

    The Managing Directors are responsible for nominating suitably qualified individuals
    to perform Internal Auditing - these individuals may be company employees
    (independent of the area under examination) or external consultants.

    2 Purpose

    The purpose of Internal Auditing is to ensure that the Quality Management System is
    being operated correctly and effectively, by performing planned and documented
    checks, designed to ensure that:-

    The Quality System documentation adequately defines the needs of the business
    The documented Procedures and Work Instructions are practical, understood and
    implemented.
    The training of employees is adequate to allow them to do their tasks

    The purpose of Internal Audits is not to search for the guilty, or to find fault with
    individuals' performance. The System is being audited - not the individuals.

    Persons performing audits, (Auditors), must be suitably qualified, and must approach
    this important task with the seriousness it deserves. Auditors may be Company
    employees or external consultants.

    Internal Audits are the most effective way of continually assessing the effectiveness
    of the Quality System - they provide feedback.

    Doc #: FAB-QA-AZ-001-01 DATE: 11.17.2021 Rev. A1


    Guidelines on Best Practice in
    Recruitment and Selection

    3 Definitions and Responsibilities

    3.1 Definition of an Audit

    An internal quality audit is a structured and independent examination to determine


    whether activities and their related results comply with planned arrangements, and
    whether these arrangements are implemented effectively.

    Other types of Audit may take place - Health & Safety, Financial etc. - but they are
    outside the scope of this procedure.

    3.2 Definition of an Auditor

    An auditor is a person who is qualified to carry out the task of auditing the Company's
    Quality Management System.

    He will survey and sample the Quality Management System by questioning, listening,
    observing, challenging, and noting facts, which allows him to compare the activity
    with the planned arrangements in an impartial manner.

    Wherever possible, the Auditor will be independent of the process / activity being
    audited.

    3.3 Definition of an Auditee

    An Auditee is the person who is being Audited. He must supply information to the
    Auditor. In many audits there is more than one auditee.

    3.4 Responsibilities

    The Quality Manager is responsible for ensuring that the Internal Audit programme
    takes place, for allocation and training of Internal Auditors, and for preparing and
    approving the Internal Audit Schedule.

    Responsibilities of the Auditor are described in the following paragraphs.

    4 Process

    The process of Internal Auditing falls into five broad categories :-


    · Audit Planning
    · Audit Preparation
    · Auditing
    · Writing the Audit Report
    · Following up the Actions

    Doc #: FAB-QA-AZ-001-01 DATE: 11.17.2021 Rev. A1


    Guidelines on Best Practice in
    Recruitment and Selection

    4.1 Audit Planning

    Audit Planning consists of preparing the Internal Audit Schedule, which is a


    controlled document, authorised by the Managing Directors.

    The Schedule should cover all aspects of the Quality Management System at least
    once a year - although particular activities may be audited more frequently depending
    on their importance.

    The Schedule should leave room (time) for unscheduled audits in response to:-
    · anticipated problem areas
    · actual problems
    · requests from Management
    · unforeseen changes in circumstances

    The Schedule should define, for each Audit :-


    · the type of Audit planned (e.g. Procedure or Service Quality)
    · the subject of the Audit (Service, Training, Procedures)
    · the Auditor
    · the Auditee
    · the date (at the planning stage the month for the Audit will be sufficient - as
    the time approaches the Auditor will set a firm date with the Auditee)

    4.2 Audit Preparation


    The Auditor will prepare for each Audit as follows :-
    · by reading through previous Audit reports covering the same area (in order
    that previous 'problem areas' can be examined in more detail, or that areas
    previously unexamined can be looked at more closely)
    · by familiarising himself with the requirements of the standards (Quality
    Manual / Procedures / Work Instructions)
    · by contacting the Auditee and confirming the date/time for the Audit
    · by preparing an Audit Checklist or similar aide-memoir

    4.3 Auditing
    During the Audit, the Auditor will :-
    · make use of standard Auditing Techniques to collect objective information
    concerning the subject being audited
    · not respond to rumour and hearsay
    · avoid confrontational situations and arguments
    · make notes to aid in the writing of the Audit Report
    · collect documentary evidence of conformity or nonconformity
    · note where current procedures could be improved
    · keep the Auditee informed as to the progress of the Audit and any findings

    Doc #: FAB-QA-AZ-001-01 DATE: 11.17.2021 Rev. A1


    Guidelines on Best Practice in
    Recruitment and Selection

    4.4 Writing the Audit Report

    As soon as practical after the Audit, the Auditor will prepare an Audit Report which :-
    · classifies the findings of the Audit as follows :-

    Major Fails to satisfy the requirements of the


    Quality Procedures, and of external
    procedures required by customers and
    other bodies
    Minor Satisfies all customers and external
    procedures, but fails the requirements of
    the company’s Quality Procedures
    Acceptable Satisfies the company’s Quality
    Procedures, and client and external
    bodies’ procedures.

    Observation An area of weakness that could be


    improved

    · records the good points as well as the bad


    · makes constructive suggestions where possible
    · records only factual evidence (not hearsay)
    · clearly identifies the areas where corrective actions are required, and .
    who is responsible for carrying them out
    · contains :-
    · the Scope of the Audit
    · the Date of the Audit
    · the Names of the Auditor, Auditees, Observers
    · the Location of the Audit
    · the Distribution List for the Audit Report
    · is signed-off by all parties as being a true and accurate representation. .
    of the facts

    4.5 Following-up the Actions

    The Auditor is responsible for checking that follow-up actions have taken place. If an
    Auditee persistently fails to carry out the assigned follow-up actions, the auditor must
    inform the Managing Director, who will take steps to ensure that the follow-up
    actions take place.

    As the follow-up actions are completed the Auditor will record them by up-issuing the
    original Audit Report. Once all follow-up actions have been completed, the Auditor
    will sign-off the Audit Report as 'complete'.

    Doc #: FAB-QA-AZ-001-01 DATE: 11.17.2021 Rev. A1


    Guidelines on Best Practice in
    Recruitment and Selection

    5 Quality Records

    Completed Audit Records are stored as Quality Records - and have the following
    important functions:-

    Demonstrating that the Audit System exists, is functioning & effective

    Allowing analysis of types of problems - and identifying the most common problems
    so that preventative action can be taken

    Analysing response & correction times

    Allowing the Auditor to prepare for Audits by reviewing the past Audit Reports for
    that area or function

    Providing valuable summary for use in Management Reviews of the Quality System

    Doc #: FAB-QA-AZ-001-01 DATE: 11.17.2021 Rev. A1


    Guidelines on Best Practice in
    Recruitment and Selection

    6 Process flowchart

    Doc #: FAB-QA-AZ-001-01 DATE: 11.17.2021 Rev. A1

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