Accounting Office Citizen's Charter Sample
Accounting Office Citizen's Charter Sample
Accounting Office Citizen's Charter Sample
External Services
1
1. Name of Service: PROCESSING OF PAYROLL FOR SALARIES (PLANTILLA EMPLOYEES)
Description of Service: Pre-Audit of the transaction to ensure the completeness and propriety, sufficiency and relevance of
supporting documents to establish validity of claim.
Classification: Simple
2
Total - 15 minutes
a) Payroll
6
b) Obligation Request (ObR) duly certified as to
Existence of Available Appropriation by the Head of Requesting Office/Department
Budget Office. Municipal Budget Office
c) Certification of DH claiming RATA
d) Daily Time Record
10 minutes
Total P0.00
7
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
a) Payroll
b) Obligation Request (ObR) duly certified as to
Existence of Available Appropriation by the Head of Requesting Office/Department
Budget Office. Municipal Budget Office
c) Daily Time Record
10 minutes
Total P0.00
8
Who may avail: All Municipal Offices of Local Government Unit of Quezon,
Palawan
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
a) Disbursement Voucher
b) Obligation Request (ObR) duly certified as to
Existence of Available Appropriation by the Head of Requesting Office/Department
Budget Office. Municipal Budget Office
c) Certification of HRMO for the length of service
d) Service Record
9
Classification:
Simple
G2C – Government to Citizens; G2B – Government to Business;
Type of Transaction: G2G – Government to Government
Who may avail: All Municipal Offices of Local Government Unit of Quezon,
Palawan
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
a) Disbursement Voucher
b) Obligation Request (ObR) duly certified as to
Existence of Available Appropriation by the Head of
Budget Office.
c) Letter of Request
d) Duly Approved Leave Application (10 days) Requesting Office/Department
e) Request for leave covering more than 10 days duly Municipal Budget Office
approved by the Head of the agency
f) For monetization of 50% or more:
- Clinical Abstract/medical procedures to be
undertaken in case of health, medical and hospital
needs.
- Barangay Certification in case of need for financial
assistance by calamities, typhoons, fire, etc.
a) Disbursement Voucher
b) Obligation Request (ObR) duly certified as to
Existence of Available Appropriation by the Head of Requesting Office/Department
Budget Office. Municipal Budget Office
c) Certified true copy of approved Application for Leave
d) Medical Certificate that the employee is physically fit to
work
e) Certificate of Assumption
f) Approved DTR
CLIENTS AGENCY’S FEES TO BE PROCESSING PERSON
STEPS ACTION PAID TIME RESPONSIBLE
12
10. Name of Service: PROCESSING OF DISBURSEMENT VOUCHER FOR TERMINAL LEAVE BENEFITS
Description of Service: Pre-Audit of the transaction to ensure the completeness and propriety, sufficiency and relevance of
supporting documents to establish validity of claim.
a) Disbursement Voucher
b) Obligation Request (ObR) duly certified as to
Existence of Available Appropriation by the Head of
Budget Office.
c) Employees Clearance
d) Certified photocopy of employees Leave Card Requesting Office/Department
e) Approved Leave Application Municipal Budget Office
f) Complete Service Record
g) SALN
h) Certified Photocopy of Appointment
i) NOSA showing the highest salary received
j) Computation of Leave Benefits signed/certified by
Accountant
k) Applicant’s Authorization to deduct all financial
obligations with the LGU
l) Affidavit that there is no pending criminal investigation
or prosecution against Him/ Her
13
m) Letter of Resignation duly accepted by the Head of the
Agency(in case of resignation)
14
11. Name of Service: PROCESSING OF DISBURSEMENT VOUCHER / PAYROLL FOR OVERTIME PAY
Description of Service: Pre-Audit of the transaction to ensure the completeness and propriety, sufficiency and relevance of
supporting documents to establish validity of claim.
15
Total P0.00 30 minutes
17
13. Name of Service: PROCESSING OF DISBURSEMENT VOUCHER FOR REMITTANCES (i.e. Philhealth,
PAG-IBIG,GSIS, SSS, Banks, other Lending Institutions)
Description of Service: Pre-Audit of the transaction to ensure the completeness and propriety, sufficiency and relevance of
supporting documents to establish validity of claim.
a) Disbursement Voucher
b) Obligation Request (ObR) duly certified as to
Existence of Available Appropriation (Govt. Share) by Requesting Office/Department
the Head of Budget Office. Municipal Budget Office
c) List/Summary of Employee’s Premiums/Contributions
18
Submit Disbursement Voucher MAccO personnel will Maryjane Rodrigo
complete with the above forward the approved None 10 Minutes Debonair Tatoy
requirements to the Municipal Disbursement Voucher to Melissa
Accounting Office the Mun. Treasurer’s Office Balmediano
Marforie A. Pancho
14. Name of Service: PROCESSING OF DISBURSEMENT VOUCHER FOR CASH ADVANCE FOR
TRAVELING AND TRAINING / SEMINAR EXPENSES
Description of Service: Pre-Audit of the transaction to ensure the completeness and propriety, sufficiency and relevance of
supporting documents to establish validity of claim.
a. Disbursement Voucher
b. Obligation Request (ObR) duly certified as to
Existence of Available Appropriation by the Head of Requesting Office/Department
Budget Office (Except if charged against Trust Fund) Municipal Budget Office
c. Approved Travel Order
d. Letter of Invitation(in case of Seminar, Workshop or
19
Training)
e. Itinerary of Travel (Appendix A)
CLIENTS AGENCY’S FEES TO BE PROCESSING PERSON
STEPS ACTION PAID TIME RESPONSIBLE
15. Name of Service: PROCESSING OF DISBURSEMENT VOUCHER FOR CASH ADVANCE FOR
FINANCIAL ASSISTANCE, PAYROLL AND LABOR BY DO OR SDO
Description of Service: Pre-Audit of the transaction to ensure the completeness and propriety, sufficiency and relevance of
supporting documents to establish validity of claim.
a. Disbursement Voucher
b. Listing of expenses for payment
20
c. Copy of Purchase Order in case of CA for labor of a Requesting Office/Department
certain project Municipal Budget Office
a. Disbursement Voucher
21
b. Obligation Request (ObR) duly certified as to
Existence of Available Appropriation by the Head of
Budget Office (Except if charged against Trust Fund)
c. Approved Travel Order
d. Letter of Invitation(in case of Seminar, Workshop or Requesting Office/Department
Training) Municipal Budget Office
e. Itinerary of Travel (Appendix A)
f. Certificate of Travel Completed (Appendix B)
g. Certificate of Appearance/Attendance
h. Official Receipts:
- Transportation Fare
- Hotel Accommodation(applicable for actual claims)
- Registration Fee
i. Hotel Guest Folio(applicable for actual claims)
j. Justification(for COS Employee)
22
17. Name of Service: PROCESSING OF LIQUIDATION REPORT FOR CASH ADVANCE FOR
TRAVELLING EXPENSES/ TRAINING AND SEMINAR
Description of Service: Pre-Audit of the transaction to ensure the completeness and propriety, sufficiency and relevance of
supporting documents to establish validity of claim.
a. Disbursement Voucher
b. Obligation Request (ObR) duly certified as to Requesting Office/Department
Existence of Available Appropriation by the Head of Municipal Budget Office
Budget Office (Except if charged against Trust Fund)
c. Liquidation Report duly signed by the Municipal
Accountant complete with attachments
CLIENTS AGENCY’S FEES TO BE PROCESSING PERSON
STEPS ACTION PAID TIME RESPONSIBLE
25
Office or Division: MUNICIPAL ACCOUNTING OFFICE(MAccO)
Classification:
Simple
G2C – Government to Citizens; G2B – Government to Business;
Type of Transaction: G2G – Government to Government
Who may avail: All Municipal Offices of Local Government Unit of Quezon,
Palawan
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
a. Disbursement Voucher
b. BIR Form No. 2307
c. Inspection and Acceptance Report
d. Picture of Goods
e. Attendance of Participants Requesting Office/Department
f. Obligation Request (ObR) duly certified as to Municipal Budget Office
Existence of Available Appropriation by the Head of
Budget Office (Except if charged against Trust Fund)
g. Approved Purchase Order
h. Abstract of Quotation signed by the Requesting
Officer, received and reviewed/validated by the
Members of BAC TWG and endorsed by the Bids and
Awards Committee (BAC) for Award.
i. Duly accomplished Request for Quotation(RFQ) from
Three(3) Suppliers
j. Approved Purchase Request (PR)
k. Training Design
26
complete with the above forward the approved None 15 Minutes Debonair Tatoy
requirements to the Municipal Disbursement Voucher to Melissa
Accounting Office the Mun. Treasurer’s Office Balmediano
Marforie A. Pancho
27
Description of Service: Pre-Audit of the transaction to ensure the completeness and propriety, sufficiency and relevance of
supporting documents to establish validity of claim.
28
21. Name of Service: PROCESSING OF DISBURSEMENT VOUCHER FOR PAYMENT OF UTILITIES
Description of Service: Pre-Audit of the transaction to ensure the completeness and propriety, sufficiency and relevance of
supporting documents to establish validity of claim.
29
Total P0.00 5 minutes
c. Assistance in Kind
a) Disbursement Voucher
b) BIR Form No. 2307
c) Inspection and Acceptance Report
d) Picture of Goods Requesting Office/Department
e) Obligation Request (ObR) duly certified as to Municipal Budget Office
Existence of Available Appropriation by the Head of
Budget Office (Except if charged against Trust Fund)
f) Approved Purchase Order
g) Abstract of Quotation signed by the Requesting
Officer, received and reviewed/validated by the
Members of BAC TWG and endorsed by the Bids and
Awards Committee (BAC) for Award.
h) Duly accomplished Request for Quotation(RFQ) from
Three(3) Suppliers
i) Letter of Request
j) Barangay Certification
32
k) Approved PR
34
24. Name of Service: PROCESSING OF PAYROLL FOR CONTRACT OF SERVICE
Description of Service: Pre-Audit of the transaction to ensure the completeness and propriety, sufficiency and relevance of
supporting documents to establish validity of claim.
a. Payroll
b. Obligation Request (ObR) duly certified as to
Existence of Available Appropriation by the Head of Requesting Office/Department
Budget Office (Except if charged against Trust Fund) Municipal Budget Office
c. Signed Contracts
d. Daily Time Record signed by Personnel In-charge
e. Statement of Work Accomplished
a. Disbursement Voucher
b. Obligation Request (ObR) duly certified as to
Existence of Available Appropriation by the Head of Requesting Office/Department
Budget Office Municipal Budget Office
c. Certified copy of the designation of the SDO. If the
36
Head of the Agency (HoA) is the SDO, a Certification
by the HoA to that effect shall be signed by him.
d. Certified copy of Approved Fidelity Bond duly certified
by the Bureau of Treasury.
e. Certified copy of the Transmittal Letter of the LR of the
previous cash advance duly stamped received by the
ICFAU, COA and certification by the Accountant that
the SDO has no unliquidated CF cash advances.
f. Certified copy of the Physical and Financial Plan where
disbursements of the cash advance of the CF shall be
based.
41
Palawan
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
a. Goods and Services
a) Disbursement Voucher
b) BIR Form No. 2307
c) Property Acknowledgement Receipt (if applicable)
d) Requisition and Issue Slip (RIS)
e) Inspection and Acceptance Report
f) Picture of Goods
g) Obligation Request (ObR) duly certified as to
Existence of Available Appropriation by the Head of
Budget Office (Except if charged against Trust Fund) Requesting Office/Department
h) Copy of Award Notice Abstract(PhilGEPS) BAC Office
i) Copy of Letter of Invitations to Observers in all stages
of Procurement
j) Notice to Proceed
k) Notarized Contract
l) Performance Security
m) Notice of Award
n) Notice of Post Qualification
o) BAC Resolution declaring the award of contract to
Lowest/Single Calculated and Responsive Bid
p) Post Qualification Report
q) Post Qualification Evaluation
r) Minutes of Bid Opening
s) Bid Evaluation Report
t) Eligibility Check/Screening
u) Abstract of Bids(As Read)
v) Bidders Technical & Financial Proposal
w) Supplemental Bid Bulletin(if applicable)
x) Minutes of Pre-Bid Conference(for ABC 1M & above)
y) Invitation to Bid(ITB) Requesting Office/Department
42
z) Certification from the Head of BAC Secretariat on the BAC Office
posting of advertisement in at least three(3)
conspicuous places
aa)PhilGEPS ITB Posting
bb)BAC Resolution on the Mode of Procurement
cc) Minutes of Pre-Procurement(for ABC 2M & above)
dd)Approved PR
ee)POW/PPMP
b. Infrastructure Project
a) Disbursement Voucher
b) BIR Form No. 2307
c) Inspection Report by Inspectorate Team
d) Picture of the Project
e) Statement of Work Accomplished (SWA)
f) Obligation Request (ObR) duly certified as to
Existence of Available Appropriation by the Head of
Budget Office (Except if charged against Trust Fund)
g) Copy of Award Notice Abstract(PhilGEPS)
h) Copy of Letter of Invitations to Observers in all stages
of Procurement
i) Notice to Proceed
j) Notarized Contract
k) Detailed Breakdown of Contract Cost
l) PERT CPM/S-Curve
m) Performance Security
n) Notice of Award
o) Notice of Post Qualification Requesting Office/Department
p) BAC Resolution declaring the award of contract to BAC Office
Lowest/Single Calculated and Responsive Bid
q) Post Qualification Report
r) Post Qualification Evaluation
43
s) Minutes of Bid Opening
t) Bid Evaluation Report
u) Eligibility Check/Screening
v) Abstract of Bids(As Read)
w) Bidders Technical & Financial Proposal
x) Supplemental Bid Bulletin(if applicable)
y) Minutes of Pre-Bid Conference(for ABC 1M & above)
z) Invitation to Bid(ITB)
aa)Certification from the Head of BAC Secretariat on the
posting of advertisement at conspicuous places
bb)PhilGEPS ITB Posting
cc) BAC Resolution on the Mode of Procurement
dd)Minutes of Pre-Procurement (for ABC 2M & above)
ee)Detailed Breakdown of ABC
ff) Approved PR
gg)POW/PPMP
hh)Detailed Plan/Drawings
d. Progress Payment
a) Disbursement Voucher
b) BIR Form No. 2307
c) Copy of ObR
d) Copy of PO
e) Inspection Report by the Municipal Inspectorate Team
f) Pictures of the Project
g) Statement of Work Accomplished (SWA)
h) Letter request for Progress Payment
e. Final Payment
a) Attach all requirements in letter b.
b) As-Built plans
c) Warranty Security
d) Clearance from the Provincial Treasurer that the
corresponding sand and gravel fees have been paid.
45
Submit Disbursement Voucher MAccO personnel will Maryjane Rodrigo
complete with the above forward the approved None 2 hours Debonair Tatoy
requirements to the Municipal Disbursement Voucher to Melissa
Accounting Office the Mun. Treasurer’s Office Balmediano
Marforie A. Pancho
50