ECS- LO-4

I confirm that the work submitted for this assignment is my own.

I Confirm that The work Submitted For this assignment in my own.

Learner name, VANSHIKA Date Batch code
Reference id VASHISHT,FIAT/DRG/22-23/582
4/1/23 F1

Guidelines: Students to attempt the below questions for getting PASS/ MERIT/
DISTINCTION
1. Write your responses in the space provided below the questions
2. Review your answers before submitting the Assignment

TIMELINE: You can take upto 2 hrs to submit this Assignment

Session 30
Total Marks: 50 Time: 2 hrs

A. Read the text carefully and answer the questions on the text. (4 marks)
The hotel has 10 Standard, 8 Deluxe, 6 Family rooms and 10 Cottages. The
Rooms have hot and cold showers and private balconies. Room service and
laundry facilities are also available. All rooms except Cottages offer air
conditioning. Each room is equipped with two single beds, Family rooms
have 4 single beds. All rooms (except for Cottages) have televisions. If you
desire to make a reservation or request for more information you need to
complete the form. Our travel staff will be prompt in responding to any
request within one working day. The hotel staff there to help you. An
approval of your booking will be sent to you via e-mail (and fax if required).
If for any reason you wish to cancel your booking, it would be in your benefit
if you do so as early as possible by e-mailing our travel staff.
Answer the questions given below: Tick mark the correct option
1. Showers
a. There are no showers in the Cottages. = Yes
b. There is a shower in every room.
c. Only the Cottages have showers.

2. Air Conditioning
a. There’s no air conditioning available in the Cottages.=Yes
b. Air conditioning is available in every room.
c. Air conditioning is only available in the Cottages.

3. Apart from the Family rooms, all rooms are...

a. Double rooms.
b. Twin-bedded rooms. =Yes
c. Single rooms.

4. To book a room you must...

a. Respond in one working day.
b. Send a fax.
c. Fill in a form.=yes

B.Read the passage given below and answer the questions that follow:(16
marks)
We often come across the stylish image of an air hostess or pilot greeting
passengers on board. In fact, so powerful is the image within us that today
the ever-smiling face of an air hostess has come to represent the epitome of
hospitality, glamour and ultimate fantasy of flying and seeing the world.
Flying across the globe and moving silently, the crew attendants meet and
greet the passengers first and make them comfortable for the journey ahead.
Right from the moment the plane moves in front of the aerobridge, they are at
the aircraft door with a warm smile, welcoming and guiding passengers on
board to their seats and performing their duties. Once the aircraft is airborne,
they make the passengers comfortable by rolling out the cart load of goodies,
food and drinks, chocolates and coffee, snacks and tea. Even though their
services may appear to be a very quiet affair, yet they have lots of
responsibilities on their shoulders, which include executing flight
commander›s instructions, coordinating security arrangements and ensuring
passengers› overall safety as well. During an emergency, they take the
responsibility and determine the most appropriate step to deal with the
situation.
Various domestic and international airlines have increased their services,
there is no doubt that the expansion is going to bring in a recruitment drive
for every new route demands additional basic cabin crew members.
Therefore, we are now witnessing a huge demand for trained cabin crew.
This is clear from why there is an increase in interviews conducted and many
inductions by many airlines. At the interviews of air hostesses and Flight
Attendants, the applicants are asked about their eyesight, interest in the job
and how they can handle difficult passengers. The governments of some
countries are keen on going liberal with an open sky policy. In this respect,
India is emerging as an important aviation hub in South Asia. This growth is
going to bring in multiple recruitment drives, as for every new route added, it
demands additional basic cabin crewmembers.
If you have any interest in this career, you can do a vocational programme,
specifically in aviation. Going to a well-known institute is always helpful
when you go job hunting.

From paragraph 1 and 2(5 marks)

1. Why is it mentioned that the air hostess is the epitome of hospitality
and style?
From paragraph 2(2 marks)
2.(a) The word ‘quietly’ can be replaced
with______silently_______________.

(b) The word executing refers to___Flight Commander

Instructors,Corrdinating Security ArrangementAnd ensuring passengers
overall safety as well______

From paragraph 2(2marks)

3(a) What should members of the cabin crew do in an emergency?\
Ans= During an emergency , they take the responsibility And Determine
the most appropriate step to deal with the situation.

(b) What must the crew attendants do first when the plane reaches in front
of the aerobridge?
Ans= Right From the Moment The plane move in front Of the aerobridge
they are the aircraft door with a warm smile, welcoming and guiding
passengers on board to their seats and performing their duties
 3. (a) Which country is emerging as a major aviation hub in South Asia? ( 2
marks)
India Is emerging as an important aviation hub in south asia

(b)What are the various questions asked during the interview to applicants?
During The Interview To applicants asked their eyesight ,Interest in the job
And How they can handle Difficult Passenger.

From paragraph 4(5 marks)

4. How can one work towards a career as a member of the cabin crew?
First of all Interest in this career.then will choose a vocational
program , specifically in aviation in well-known institute . they
trained for cabin crew , the prepare for interview of air hostesses
And flight Attendants and trained the eyesight , interest in the job
and how they can handle difficult passengers. The become a career as
a member of the cabin crew.
C. Read the passage given carefully and answer the questions that
follow :(10 marks)
Flights have just become longer so that passengers can reach their destination
in one go without hopping flights. A long flight means passengers do not
need to break their journey at places and change planes. “They like to board
once, de-plane once. “It saves a lot of time and energy as passengers do not
waste time hopping from one flight to another,” says Tripta Bhatia, a member
of the cabin crew who works with one of the long flights and is very happy to
be on such flights. The flight from New Delhi to Toronto is now in operation
for a couple of years. The flight takes approximately eighteen hours, which
creates many challenges. A lot of groundwork goes into a flight like this. The
aircraft is, of course, specifically designed for the journey with more space
and wide-ranging entertainment services. The flight crews are also specially
trained to face the challenges involved. Travellers are now quite aware of the
health hazards that may be associated with flights that cover 17,600 or more
kilometers in distance more. Exposure to lower oxygen is harmful to the
human body. Passengers on extreme-long range flights need to be provided
with flight socks and, if necessary, tablets for thinning the blood. It is a belief
that prevention is better than cure when it comes to in-flight health. It is not
just the health and life of the passenger that is at stake on a flight of this
length, but also that of the flight crew. “They give us training on fatigue
management and how to fine- tune to the local time in Toronto. We need and
to exercise, as well as take care our diet and eat lightly in-flight,” says Tripta
Bhatia. The long-haul flights are now becoming a trend and many airlines
offer these direct flights the timings of which suit the domestic airlines.
Singapore, Cathy Pacific, Qantas are some of the Airlines that offer these long
flights. Asia is, perhaps is the region where the demand for these long flights
is the greatest. The flights connecting from the Asian cities to the US is the big
market since flights to the European continent don’t require 18 hours of
endurance and capacity

Tick mark the correct option (5 marks)

1.Why are longer flights harmful to passengers and crew?
a) Because there is less oxygen in the air.
b) People will get bored
c) long periods of inactivity will damage their bones = yes

2. What are flight socks?

a) special socks are meant to keep the plane free of harmful bacteria
b) one of the preventive measures planned by airlines
c) socks that stop your blood from getting too thin = yes

3. Which of the following methods given below for countering the

health problems caused by long flights is NOT mentioned?

a) how best to cope with jetlag? = yes

b) advice on food consumption during a flight
c) advice on drinking alcohol

4. What are the advantages of longer flights?

a) There are less problems with jetlag
b) passengers save time= yes
c) passengers get a good break between flights

5. Where on the globe is the area for longer flights expected to develop?
a) between Europe and America
b) between Asia and America= yes
c) between Asia and Europe
 5. Write 5 lines on what does a flight attendant do to take care of
himself and his passengers during a long flight of 18hours. ( 5
marks)
Ans= flight attendant does to take care Of himself and his passengers
during a long flight of 18hours as provide to oxygen is harmful for the
human body.passengers on long range flights need to be provided with
flight socks and table for thinning the blood .but also of the flight crew.
They give us training on fatigue management And how to fine.tune to
the local Time as well as take care Our diet and eat Lightly in flight.

D. Picture comprehension (20) Things That You need to include in your

story

Character 1(1mark)
Name: Shevendu
Age:25
Sex:male
Mood: Happy

Character 2 (1mark)
Name: Rakhi
Age: 21
Sex: Female
Mood: Happy

2.Action heading (what is happening in the story (4 marks)

Now to write a story (14 MARKS)

The following points need to be included in your story
1. Make an interesting story with a main character
2. Bring a problem in the story
3. Include innovative ideas to solve that problem
4. End the story properly
5. If you are female, then make a female main character in the picture
6. The story must represent you, how you think, how you react in that
situations, include these things in your story. You must add your emotions
and feelings in the story

The pictures are printed on the inside back cover of the ECS book.

ADVENTURE TIP IN JUNGLE

I and My friend Were Planning to go to an adventure Trip to a forest.

Friday morning ,we were going for shopping and we brought dresses ,
rope,can food products and other needed stuff. The whole day went for
shopping .the next day we started Packing our Bags and Around night
10:30pm we Finished Packing and we were Exited to go to the adventures
trip in the forest. Finally we Reached the forest by 12:30Pm on Sunday and
We entered The Forest at beginning was pleasant , there were no dangers .
then by 1:30pm we reached bit deep into the forest then we found a nice
place to eat lunch .after eating lunch, we started ones again .We Had to
Cross a river and while crossing the river a water snake bite on my friends
leg and we stopped for a while and applied medicines to my friend’s leg
and then we continued walking and we started hearing sound of tiger.My
friend was afraid .after some time , we crossed The tiger zone . then we
were very careful on each step and suddenly a group of monkey attacked
us and took some of our food stuff only some water bottles and some
snacks were lefts. We were tired and we were searching a place to sit but
accidently , I Sat on a sleeping bear thinking that it was a rock and
suddenly cup and got really very angry and started chasing us his crutches
my legs with his sharp nails and it was really painful but still we ran to
save a life vest top in the tree for hide from angry beer after that my friend
applied medicines to my legs and then took rest for sometime it was a dark
know soon we could not say anything but still we continue working soon
village on the top of the waterfall we did not know that we were on top of
the waterfall and we slept over right there in the morning we woke up and
started working again and after an hour Villa is that we were lost in the
middle of the forest we did not have any way to get out so we were afraid
that if any danger would arrive then we work for a long time and it was
evening and we reached near of caves we were saw of hhuman footsteps
prints and we followed it way so the cave was low end and then we ran
from there there and did not stop running after going far from there then
we not is a small village and people living there and we tried was the way
to city but no one understand our language but one beautiful young lady
understood the language because she learn our language as well as
educating herself from and well-known university to sort out the way to
the city we finally reached the city of our home after the trip we were very
glad that we reached home or adventure was very: mysterious and always
remarkable
End