Rama 88203 06011181621075

PROBLEMS FACED BY THE TEACHERS AND STUDENTS
OF SMP NEGERI 6 INDRALAYA UTARA IN RUNNING THE

ONLINE ENGLISH TEACHING AND LEARNING
ACTIVITIES
A Thesis by
RESI GUSTIANA
Student Number: 06011181621075
English Education Study Program
Department of Language and Arts Education
FACULTY OF TEACHER TRAINING AND EDUCATION
SRIWIJAYA UNIVERSITY
2022
COMM
ii
ITT
EE APPROVAL
iii
iv
DEDICATION
Firsly we dedictated this thesis to the Almighty God,thank you for the guidance
and protection for giving me healty life .
This thesis also dedicated to my beloved parents,sister and my advisor ,who have
been my sources of inspiration and gave me strength when we thought of giving
up, who continually provide their moral, spiritual ,emotional, and financial support
.
finally ,my classmates who shared their words of advice for me to complete the
study
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MOTTO
Never give up on what you really want to do .The

person with big dreams is more powerfuls than the one
with all the facts.
–Albert Eisntein-
―Whatever you are, be a good one‖

-Make My Mindset-
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ACKNOWLEDGEMENT
First of all, the writer would like to thank to Allah SWT for His blessings and
mercy so that this thesis can be completed. She would like to express sholawat and
salam to our beloved Prophet Muhammad SAW who has guided and brought us
from darkness to lightness. This thesis was matter to fulfill one of the requirements
in accomplishing the undergraduate degree (S1) in the English Education Study
Program Faculty of Teacher Training and Education Sriwijaya University.
Then she would like to express the highest gratitude to her advisor, Prof.
Sofendi, M.A.,Ph.D for his advice suggestions, guidances, patiences and
dedications in guiding her to finish this study. The writer is also very grateful to
the Dean of the Faculty of Teacher Training and Education of Sriwijaya University
(Dr. Hartono, M.A.), Head of Language and Arts Education Department, Dr. Didi
Suhendi, M.Hum., and Head of English Education Study Program, Hariswan Putra
Jaya, S.Pd., M.Pd. for their assistance in administrative matters. Unforgettably, the
greatest gratitude addressed to all lecturers who kindly taught her during her
study.
the writer also would like to deliver big thanks to her family that always
support and protect her. The writer would like to express her appreciation to her
juniors at English Education Study Program for their help and cooperation during
the research.
Last, hopefully that this thesis will be useful to all of the people who need it.
Indralaya, November 2022

The writer
Resi Gustiana
vii
TABLE OF CONTENTS
COMMITTEE APPROVAL ............................................................................................. ii

APPROVAL ...........................................................................Error! Bookmark not defined.
DECLARATION ...................................................................Error! Bookmark not defined.
DEDICATION .................................................................................................................... v
MOTTO .............................................................................................................................. vi
ACKNOWLEDGEMENT ............................................................................................... vii
TABLE OF CONTENTS ................................................................................................ viii
LIST OF APPENDICES .................................................................................................... x
ABSTRACT ....................................................................................................................... xi
CHAPTER IV ................................................................................................................... 24
FINDINGS AND DISCUSSIONS ................................................................................... 24
CHAPTER V ..................................................................................................................... 62
CONCLUSIONS AND SUGGESTIONS ........................................................................ 62
CHAPTER I...................................................................................................................... 1
INTRODUCTION ................................................................................................. 1
1.1 Background of the Study ............................................................................ 1
1.2 The Problems of the Study .......................................................................... 5
1.3 The Objective of the Study ......................................................................... 6
1.4 The Significance of the Study ..................................................................... 6
CHAPTER II
LITERATURE REVIEW……………………. ..................................................... 7
2.1 Teaching Stategies ......................................................................................... 7
2.1.1 Teaching Problems ........................................................................... 8
2.1.2 E Learning ....................................................................................... 8
2.2 Method of online Learning.............................................................................. 10
2.2.1 Online Learning Activity .................................................................. 12
2.2.2 The Teachers and Students problems ................................................. 12
2.3.3 Social Media for Online Learning ...................................................... 18
2.3.4 The Purpose of Online learning.......................................................... 20
2.5 Previous Related Studies ................................................................................ 20
viii
CHAPTER III ...................................................................................................................3
METHODOLOGY ................................................................................................ 22
3.1 Research Design .......................................................................................... 22
3.2 Research Setting .......................................................................................... 22
3.4 Population and Sample of the Study ............................................................ 23
3.5 The Technique of Collecting the Data ......................................................... 23
3.6 Technique of Analyzing the Data ................................................................. 23
3.7 Validity of of the Data .................................................................................. 23
CHAPTER IV.................................................................................................................. 18
FINDINGS AND DISCUSSION ........................................................................... 24
4.1 Findings .............................................................................................................. 24
4.1.1 Data Reduction ................................................................................. 24
4.1.2 Data Display ..................................................................................... 27
4.1.3 Data Verification .............................................................................. 54
4.2 Discussion ......................................................................................................... 57
4.2.1 Problems in English Online Learning and Teaching......................... 57
4.2.2 Solutions to the Problems in English Teaching and Leaning ............. 59
4.2.3 Application Used in English Online Teaching and learning .............. 60
CHAPTER V ................................................................................................................... 35
CONCLUSIONS AND SUGGESTIONS ............................................................ 62
5.1 Conclusions ......................................................................................... 62
5.2 Sugesstions ......................................................................................... 65
REFERENCES ...................................................................................................... 64
APPENDICES ....................................................................................................... 68
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LIST OF APPENDICES
Appendix A Surat Usul Judul ................................................................................. 68
Appendix B SK Pembimbing .................................................................................. 69
Appendix C Surat Izin Penelitian ............................................................................. 71
Appendix D Expert Content-Validation Sheet ......................................................... 73
Appendix E Surat Selesai Penelitian ........................................................................ 75
Appendix F Interview Protocol ............................................................................... 77
Appendix G Transcript interview ............................................................................. 92
Appendix H Teachers Responses ............................................................................. 94
Appendix I Consultation Card.................................................................................. 96
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PROBLEMS FACED BY THE TEACHERS AND STUDENTS OF
SMP NEGERI 6 INDRALAYA UTARA IN RUNNING THE
ONLINE ENGLISH TEACHING AND LEARNING ACTIVITIES
ABSTRACT
Online learning is distance learning with internet-based technology that can be
useful to facilitate and improve student skills. In this study, the teachers and
almost half of the students (49%) faced several problems and implemented
multiple solutions in online English learning activities. This study aimed to find
the problems teachers and students faced in running online English teaching in
learning at SMP Negeri 6 Indralaya. Also, the solutions to the problems and the
platforms they used in online English learning. The data were collected through an
questionnaire and analyzed qualitatively through data reduction, data display, and
data verification. The findings of the study showed that the participants faced
unstable internet connection, limited internet quota, difficulty to manage learning
time, lack of digital devices, lots of assignments, boring learning activities, noisy
environment, laziness in completing assignments, and difficulty in using many
online applications. Therefore, teachers implemented some strategy to overcome
those problems, such as offering students to ask about the assignments directly at
school, borrowing a good digital device, going to a place that had a good signal,
and discussing and learning together with friends.
Keywords: Online Learning, Online English Learning, Problems Online Learning
A thesis by an English Education Study Program Student, Faculty of Teacher

Training and Education, Sriwijaya University.
Name : Resi Gustiana

NIM : 06011181621019
Certified by, Approved by,

Head of English
Advisor
Education Study Program
Hariswan Putera Jaya, S.Pd., M.Pd Prof. Sofendi M. A., Ph.D

NIP 197408022002121003 NIP 196009071987031002
xi
CHAPTER I
INTRODUCTION
This chapter presents (1) the background of the study, (2) the problems of the study, (3)
the objectives of the study, and (4) the significance of the study.
1.1 Background of the Study

English is one of the languages that most people in the world connect with by
knowing it as a beginner or as a native speaker (Ratminingsih, 2017 p. 1). There are four
language skills listening, speaking, reading, and writing. Languages teach students how to
communicate and use English (Usman et al. 2019). English lessons are causing a great
deal of concern in the global education system (Edeh Michael et al., 2020). Covid-19 has
spread rapidly in almost all 189 countries in the world, a gift from government agencies
and the World Health Organization (W.H.O., 2020).
The government takes measures to prevent the spread of the virus by quarantine travel
restrictions, and the closure of public facilities many several impacts on various aspects
of the world, caused an economic crisis, tourism, religion and especially in the field of
education, some research found that Covid -19 had a major impact on the education
sector (Rahardjo & Pertiwi, 2020). Overcoming efforts to spread by the Indonesian
government implement regulations to reduce the rate of spread of the coronavirus by
imposing social distancing, physical distancing (Luh Devi, et al., 2020), but already has
noxious effect on humanity, especially in education. New normal is an educational term
that refers face-to-face learning activities switching to using electronic media e-learning
(Simanihuruk et al., 2019). The government has adopted a policy of applicability in
online learning from home (Utamia,2020).
Online based learning means that are done in the absence of direct physical
interaction between teachers and students with the main purpose guide, train, organize
(Sulasmiati, M. 2021).Online learning is distance learning, especially with technology
Internet-based electronics, the online learning approach has unique features
structuralism, social constructionism, inclusive learning communities, learning computer
based digital classroom, interactivity, independence, accessibility and enhancement
(Nurhayati., et al 2020). Utilizes various applications such as Google Classroom,
WhatsApp, Zoom, Google Meet (Ahdar, A., & Natsir, E.,2021), but in reality
1
implementation learning that is carried out online gives rise to so many problems that are
felt and faced by teachers and students (Dwitalia Sari, 2021).
There are several common factors, many problems with online learning important
basic aspects that related to equity and readiness supporting devices such as media
Information, teacher abilities for participants learning (Doucet, et al 2020). Teachers and
students take advantage of information technology that was imposed suddenly and
parents also need to adapt in all kinds of material, physical,or psychological (Rofi'ah,
2021; Zahrawati & Aras, 2020). Teachers who have used to carry out learning activities
directly at school class, this situation make the learning process is not conducive where
changethe spread of Covid-19 has become an instant thing and parents, teachers, and
students forced and led to adapt internet technology with the aim of carrying out online
learning. Teachers and students continue to do online learning (Rigianti, 2020).
Technology is the only way to connect Students and teachers in carrying out online
learning (Zahrawati &Nurhayati, 2021). The ability to teach by the teacher with all
learning materials which must then be transferred to the classroom to students via virtual
means that reading material must be delivered in the form of soft files (Mulyawan, U
2020). e-learning which usually stipulates the learning process through online classes
with the main device in the form of a computer network (Munawaroh, 2018).
The use of e-learning can be useful to facilitate all access to knowledge and can
improve student skills (Yistanti & Novita, 2019). Online learning aims for learning and
teaching activities that depend on the presence of media and networks in carrying out
them with easy access for students. The implementation of e-learning is not running
effectively , during the covid -19 outbreak, schools and universities are rapidly
implementing e-learning. Therefore, schools that have limited capabilities, e-learning and
schools that have not provided e-learning resources have difficulty especially teachers
who do not understand online applications (Zaharah & Kirilova, 2020). Many teachers
will experience problems teacher becomes a facilitator who is responsible for providing
easy learning for students (Sukitman et al, 2020). Previously, learning activities that took
place in the classroom were carried out indirectly face to face. This leads to the teacher
teaching need to use more creative methods or models online learning that aims to share
knowledge with students anywhere. Teachers need to distribute materials using various
online media desired online media, such as video and virtual media, characteristic does
2
not require students to participate in online learning. However, students must be good at
accessing learning through internet media (Mastoah, 2020).
In addition, students are rarely guided by their parents and have no understanding.
Students' development to prevent the learning process being carried out maximum
(Satrianingrum & Prasetyo, 2020). However, (Huang et al., 2020) states there is no direct
interaction between teachers and students, an effective pedagogical approach is needed to
maintain student motivation and engagement during this long-term online learning.
Ahmad (2016) EFL learning takes a lot of practice to implement. There is a problem with
the implementation of the learning system. In a listening session, for example ICT
equipment used by teachers to teach students in different locations, in remote areas is
often ineffective. Even teachers are not in an optimal position to supervise students,
hearing tests are in progress. In distance learning or online language courses students also
found problems in imitating speech, such as teacher are also not able to teach students to
speak optimally. The limited ability of teachers to maximize knowledge of social media
and gadgets for learning activities. There is also the problem of the difficulty of
controlling student responses to each activity or material (Sulistyo & Alyani, 2021; Zain
et al., 2021) another problem is that teachers are not ready for online learning.
The transition from traditional learning systems to online systems happened
suddenly without any proper preparation before the Covid-19 pandemic adaptations that
need to be made in changing the learning system from traditional learning to online
learning (Almaiah et al., 2020; Mamluah & Mauridi, 2021; Yen, 2020). The idea of
adaptation comes from the simultaneous application of online learning to provide online-
based education safely and effectively in terms of protection, given the role of education
in times of crisis such as today (Chang et al., 2020).
In fact, teachers lack ICT skills and cannot adapt to change technology and
information based learning. It is inevitable for teachers to use technology to support their
education. Especially during the Covid-19 pandemic, it is necessary to carry out ICT-
based learning to learn. Bazimaziki (2020: p 299) also found that the change in the
learning model from face to face to online, if the education provided needs to include
ethical values, critical thinking, analytical thinking, and even communication skills ,it is
very difficult to achieve these skills and constrained by limited ICT skills and resources
Gao & Zhang (2020). Teachers should have a clear understanding of the characteristics,
benefits and barriers of online education. They must be familiar with ICT and understand
3
student learning needs, online educational practices, and the need to combine traditional
classroom teaching methods with online practice. But basically, the role of the teacher
cannot be supported by technology and very sophisticated.
The use of technology in education is only to make it easier for teachers Knowledge
transfer, not student character construction. According to Education professionals (Voogt
et al 2014). Goodboy (2016) technology is impossible replace the teacher.Some of the
problems faced by students in learning at home or lack of facilities that can support the
implementation of bold learning where some students do not have media in the form of
smartphones (android) or laptops in supporting the bold learning process.Lack of
adequate facilities in the form of an internet network that can support learning and limited
internet network access (allocation), students with a fairly stable quota they cannot
participate in online learning (Zahrawati & Ramadani, 2021).
In addition to these problems, students also have limited ability to understand the
material. Given by the teacher, there is no direct interaction with the teacher or friends
her age. It can be said that online learning is not effective (Haryadi & Selviani, 2021). In
online learning, students participate in educational and learning activities. Students must
be willing to understand that they are ready to learn to prepare for and experience this
process And adapt to the new era of dependence on electronic devices for online learning.
Online learning has two main characteristics. Active learner participation and
assignments (Alshammari, 2020; Shetu et al., 2021). However, given the current issues, it
seems difficult to support him in times of a pandemic. As one of the subjects taught
online, English his working as an international language used by most people in the
world, not only as a means of communication between nations, but more general and
important as a science and technology, students will benefit from learning a foreign
language. In fact, many schools of kindergarten children have introduced this language.
English is a subject that must be studied by students, especially at SMP N 6
Indralaya Utara. This research answers questions about problems related to the online
English learning process. This is the first effective and sustainable online quality
assurance launched by SMP Negeri 6 Indralaya, during the Covid-19 pandemic learning
process some of the facts and the theoretical and empirical foundations mentioned above
are very important to identify the problems that teachers and students face when learning
English online schools..
In addition, students rarely pay attention to the teacher's explanation, especially if
the online teacher only provides part of the learning material in the research group and
4
does not provide feedback. However, as previously mentioned,In this case the teacher
needs an interesting way of carrying out the learning process that students can understand
and apply the material taught both by the teacher and especially at SMP Negeri 6
Indralaya utara everything has advantages and disadvantages, students and teachers
cannot meet in person teachers cannot monitor students directly. This can make it
difficult for students to absorb the lessons. Qadafi (2020), found that the transition to the
delivery of English learning materials that have been prepared by the teacher for online
classes is more risky for students who are not able (knowledge) when they are give into
online classes because of the lack of close guidancelive. This means that, there are
significant problems that teachers faced during online English classes.It is important
toprovide direction before the lesson begins to build a relationship between the student
and the teacher. Interaction constrained by distance is certainly difficult, with irregular
communication, if the teacher cannot monitor directly, it becomes difficult for the teacher
to understand the character of the students and the lack of communication between the
two Students at SMPN 6 Indralaya utara have basicknowledge of elementary school, but
eliminate the possibility of not knowing english because english is a foreign language.
For that, it is hoped that the English teachers of SMP N 6 Indralaya think of English as an
international language and learn english to face a brighter future.
Based on the description above, researchers are interested in examining the
usefulness of problems related to some of the problems encountered during online
learning by conducting a study entitled ". ―Problems Faced by the English Teachers and
Students of SMP Negeri 6 Indralaya in Running the Online English Teaching and
learning Activities‖.
1.2 The Problems of the Study

To conduct this study, the following research questions were established:
a. what problems did the teachers and students have in running the online English
teaching and learning activities during pandemic Covid -19 at SMP Negeri 6
Indralaya utara?
b. what did the teachers and students do to overcome their problems in running the
online English teaching and learning activities at SMP 6 Indralaya utara?
c. what did the platform teachers and students use in running the online English ?
5
1.3 The Objectives of the Study
Based on the above problems, this study is aimed at finding out:
a. the problems faced teachers and students in running the online English teaching
in learning activities during a pandemic at SMP Negeri 6 Indralaya.
b. what the teachers did to overcome their problems in running the online English
teaching in learning at SMP Negeri 6 Indralaya.
c. the platform that the teachers and students use in running the online English
teaching in learning at SMP Negeri 6 Indralaya.
1.4 The Significance of the Study

After completing this research, there searcher hopes that the results of this research
can be useful for those in need. Theoretically, this survey was conducted to investigate
the problems faced by teachers and students when conducting online learning activities in
schools English. This study is expected to help others to find problems that occur in a
pandemic situation where students need to study online at home and teachers need to
teach from home and teacher problems in teaching.
a. Teachers
In this study, it is hoped that it can be used to find solutions to problems faced by
teachers when teaching online, and create the use of online learning media so that
teachers are accustomed to using technology, hopefully the target. And off-line learning.
b. Students
In this study, the researcher wish to motivate the students to learn with limited
interaction between students and teachers.
6
CHAPTER II
LITERATURE REVIEW
This chapter presents a review of the related literature used in this study. The views
of related literature have a goal of information concerned with the research questions.
2.1 Teaching Strategies

Recommended best practices for online learning development are a combination of
collaborative activities, reflection, good scoring criteria, and technology integration
(Niess & Gillow-Wiles, 2013). Implementing learning re-planning strategies using other
things that are effective for instructors in properly transitioning face-to-face classroom
learning into online learning and successfully integrating technology into online learning.
In addition, the new curriculum design reduces costs and increases retention (Gilroy,
2006; Spiceland, Spiceland, & Schaeffer, 2015).
Consistent with andragogy principles, instructional design strategies support the use
of interactive learning in online learning contexts by using multimedia tool functions
(Twigg, 2003). The combination of online learning, automated comments, small
discussion groups, and a supportive learning community to support students master
learning is an important part of learning redesign (Twigg, 2005). Although the scope is
not the same, the best teaching methods are generally the same for online and face-to-
face classes. Miller (2014) presents six concepts of effective teaching: Peer interaction,
active participation of students in learning, commitment to student efforts and
assignments, individualization of each student , diversity, and the necessity of higher
thought processes. Miller sees additional strategies to consider when teaching online,
which are not a factor in in-person classes. Instructors need to think about how to
combine the use of synchronous activities, because online learning often follows an
asynchronous model. No assumptions can be made about students' ability to use
technology in online learning.
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2.1.1 Teaching Problems
The barriers to good and effective transfer of lessons taught in face-to-face classes to
online classes continue to be a problem. Anderson, Imdieke and Standerford, 2011,
found one of the barriers to be a "disconnection between how teachers learn to teach" and
how to deliver learning content effectively in online learning. This disconnect, while not
new is a challenge because many teacher education programs may not be able to keep up
with developments online. Scope of education. Another obstacle described by Anderson
et al is that there are almost no institutional expectations for online learning. This is also
what teachers and students, staff expect. Without clear references and expectations for
school members, there is no way to evaluate the effectiveness of online learning. In
addition, Anderson et al. (2011) explained that feedback from teachers rarely helps them
adapt their teaching to face-to-face teaching. In addition, online learning delivery
methods differ from traditional face-to-face classes (Anderson et al., 2011; Fein & Logan,
2003; Juan et al., 2011) student interactions occur between students and teachers,
students and peers and technology.
Technology of course, technology and curriculum developers must facilitate these

changes in a facilitating role, as Feinand Logan (2003) illustrates. Likewise, Coppola et
al. (2001) describe role reversal for the teacher as a way to facilitate student-peer
interaction. While the interactions between educational platforms may vary, they are
necessary to ensure the success of this learning. many teachers struggle with content
delivery and student engagement because they lack visual, face-to-face contact with their
students (Crawley, Fewell, & Sugar, 2009) and therefore have no control over how to
personalize instruction.
2.1.2 E Learning
In implementing the brave learning system, it is closely related to the concepts of

"Internet" and "technology" as supporting systems. In this 4.0 era, teachers must master
the internet and technology in the classroom. Traditional face-to-face meetings must be
integrated into a blended learning system based on online learning. Particularly in dealing
with the COVID-19 outbreak, an online learning system has been implemented which
allows teaching and learning from home since the pandemic forced the learning system
from home. Various technology and information products can be used in the
implementation of challenging learning. to support online teaching.
8
The first application supported for online learning was WhatsApp. This is a mostly
free-to-use dialogue space. Whatsapp effectively increases learning success and develops
positive student opinions about using Whatsapp in courses (Cetinkaya, 2017). Whatsapp
is also a suitable tool for increasing student motivation (Amry, 2014; Mbukusa, 2018).
Whatsapp as a valid communication tool (Guler, 2016). Another application that supports
online learning is Google Classroom. It is also a free-to-use application created to help
students and teachers interact and carry out online learning. As stated by Azhar & Iqbal
(2018), Google Classroom allows teachers to manage class activities efficiently and
effectively.
However, some teachers said that WhatsApp was only a basic classroom and
document management tool and had no significant impact on teaching methods (Azhar &
Iqbal, 2018). We also want to see some limitations in using Google Classroom, related to
the need for smartphone support and the availability of mobile data when running this
application (Alim et., 2019).Social media that can be used in the online learning process
is YouTube. The introduction of YouTube videos in class greatly increases class
flexibility.
The use of YouTube in the classroom plays an important role in helping students
understand class, has a big impact on student understanding, and also provides good
teaching materials (Almurashi, 2016). There are still many other media that can be used
as tools to support online teaching, such as: ZOOM, Google Meet, Facebook. Accuracy
regarding the selection of appropriate learning methods must be made consciously based
on the teacher's ability to use technological media, student conditions, and other
important systems. Therefore, the application of supporting tools helps teachers and
students to manage online learning systems in implementing online teaching and learning.
9
2.2 Method of online Learning
This sections describes and reviews the method of online learning
a. Synchronous learning
Synchronous training means "at the same time". Synchronous training is a type of
training in which the learning process occurs while the teacher is teaching and the
students are learning. It supports direct communication between teachers and students via
the internet and intranets. Synchronous e-learning courses are used in training and
conferences with participants from many countries.
In practice, synchronous training requires that both teachers and students have
internet access. The teacher provides material in the form of presentation slides, and
students can listen directly via the internet. Students can also ask questions directly and
via chat from within the application/web used for learning. Sycronountraining tries a
virtual real class image that can be accessed via the Internet. Synchronous training is also
known as a virtual class (Hartanto, 2016). Students' e-learning, learning process needs to
support the media to implement and improve learning (Rustiani, et al., 2019). The media
used in e-learning are smartphones (smartphones), computers/laptops, applications, and
internet networks.
However, given the unequal economic situation, not all parents can meet this need.
As a result, the e-learning process is not well communicated (Suwarto, 2017). Children
cannot participate in learning due to lack of facilities. Integrating online and offline
learning is a democratic step to continue the proliferation of e-learning in the classroom.
In short, e-learning cannot replace face-to-face learning because face-to-face methods are
more effective than online learning and e-learning. In addition, limited Internet access,
hardware and software, and management are often barriers to online learning.
10
b. Asynchronous learning
Asynchronous means not concurrently. Students can take different study times by
providing material for the teachers. Asynchronous training is very popular in e-learning
because students have access to learning materials anytime, anywhere. Students can carry
out and complete studies at any time with the specified schedule. Learning can be in the
form of a collection of readings, animations, simulations, educational games, tests,
quizzes, and assignments. According to Romisatriawahono (2008), the components that
make up e-learning are e-learning infrastructure, e-learning systems and applications, and
e-learning content. E-learning infrastructure is the equipment used in e-learning and
means the form of a personal computer (PC), i.e. a personal computer, a computer
network, or a collection of various devices in the following forms: A computer that
synchronizes the same time.
The learning process takes place simultaneously between educators and students.
This supports direct online interaction between educators and students. Asynchronous
training means "not at the same time". So, one can take training at a different time than
the instructor providing the training. This training is more popular in the e-learning world
because it provides more benefits for trainees because they can access the training
anytime and anywhere.
First, asynchronous e-learning: Reflects a complex problem; if the meeting is not

possible, family, other obligations, students has more time play because this does not
need to answer immediately, E-mail as asynchronous type, use it as a discussion board
and a blog examples are as follows expected to be courage everyday and students who
want to share ideas about educational topics and are also expected to meet with
colleagues .
Participate in online discussions in the discussion.Then in synchronization that

clumps. It's no more complicated. Learn to be a problem, instruction, student
acquaintance quick response uses synchronous facilities as in video conferencing. Direct
electronic messages and talk, and face meeting in groups, it is advisable to use electronic
instant messaging as a means to detect each other, share teachers who need to convey
ideas of concept and design assignments from the materials, you can easily develop
Internet literature by video conferencing and a teachers who has to easily send your ideas
and literature material can provide internet lectures on video conferencing.
11
In online teaching, there is a two-way interaction between teachers and students.
This is very important. This is because if the interaction is received in one direction, there
is no learning, and not only during online learning, but also two-way interaction.
However, it must be done with a two-way interaction. It also runs during offline learning.
This should be done while studying.
In fact, the interactions that occur when becoming an online teacher online learning is
less effective because there is no two-way interaction between teachers and students,
causing problems caused by teachers when learning online. Very different from what you
might expect .Lestiyanawati & Widyantoro (2020) found three teaching methods used by
Indonesian teachers use online conversation and video conferencing, combine online chat
and video conferencing with online education and learning processes.
Meanwhile, they also found several obstacles in e-learning, including other technical
skills, lack of facilities and infrastructure, teacher education strategies, and financial
problems. As reported by Ramij &Sultana (2020), the lack of technical infrastructure, the
high cost of the internet and the financial crisis in the family are also obstacles for
teachers in online learning during the pandemic era.
According to Arriany (2020:119) online teaching instruction or electronic learning or

e-learning, is learning that is given using electronic devices such as computers. Generally
to access online learning materials through networks, websites, internet, intranets, CDs,
and DVDs. From the explanation above, it can be concluded that the teacher is a means to
communicate material to students as a facilitator, and because there is no direct
interaction between students and teachers, it is difficult to learn under certain conditions.
2.2.1 Online learning activities

Education and learning activities take place every day in front of the same students,
the same place, and the same conditions. This routine, of course, becomes a tedious
learning activity, especially for students, as if the teacher cannot create a different lesson
for each meeting. The role of the teacher here is to create and change the atmosphere so
that all students are always comfortable and happy. These things can be made by teachers
using teaching skills, various learning media and applications according to appropriate
learning methods. Online learning is a new thing for the world of Indonesian education,
especially e-learning.
12
According to (O`Connor and Andrews, 2018), online learning or blended learning
methods can improve learning outcomes. It is also effective in teaching English grammar
of English, foreign learners (Pinto Llorente et al., 2016). The most common form of
education is the direct transmission of information from teachers to students (Maruf &
Anjely, 2020). However, using traditional teaching methods, students often lose interest,
are less engaged in lessons, or are absent from lessons.
Online learning creates a relaxed and fun environment for students to study anytime,
anywhere (Maruf & Anjely, 2020).
There are many types of LMS used in online learning modes during this pandemic,
including Zoom, MS Team (Dwivedi et al., 2020; Qazi et al., 2020), Google Forms, and
Google Classroom. These tools have been successfully used as an alternative to face-to-
face education (Dhawan, 2020). Several researchers have conducted research related to
online learning in covid 19, Ali (2020) has studied online learning and distance learning
in universities, how EFL teachers apply online EFL learning.Online learning refers to the
use of internet-based technology features that are highly dependent on the availability of
information technology . Students' perceptions of online learning during the COVID19
pandemic were revealed.
Online learning or e-learning is defined as a learning process based on the use of
technology and products such as wikis, blogs, podcasts, social software, and digital
technology in game technology (Ezeetal., 2018; Garavanetal., 2010). Online learning is
important to do protect the public from the CoronVirus.
Moreover, it is argued that active learning is ambiguously involved because it is
difficult to study active learning simply by evaluating active learning, posting on
discussion forums, and conducting online tests (Shetuetal.,). 2021). There are many
factors that can affect student involvement and participation during the online learning
process, such as assignment submission, course materials, internet access, and internet
quota (Atmojo & Nugroho, 2020; GillettSwan, 2017).
In addition, students face problems in the online learning process due to various
factors such as academic ability, internet access, and the presence of technical problems
(Sari et al., 2020). These results are in accordance with the problems faced by Indonesian
students when studying online. Before the pandemic, there were problems with online
learning, such as problems with internet access. Problems faced by students when
13
studying online include unstable internet connectivity, financial problems, and low digital
literacy (Atmojo & Nugroho, 2020).
Effective online teaching consists of online teaching and learning, several research
papers, principles, prototypes, theories, ethical refinements, and a concentration
concentration on the design, teaching and learning of quality online courses (Hodges et
al., 2020; Bozkurt & Sharma, 2020), effective online learning is a by-product of careful
lesson design and planning, which applies an application model to lesson design and
development (Branch & Dousay, 2015).
Due to the lack of careful design and development processes in the migration process
(Branch & Dousay, 2015), the modern online teaching experience was rejected during the
pandemic as an effective online education rather than emergency distance learning
(Bozkurt & Sharma, 2020). Hodges et al. , 2020; Vlachopoulos, 2020).
14
Adapted From Nina (2011) p. 225-248
Traditional Learning E-learning
Classroom Teacher is more active Students communicate
Discussions communicate more than more active than the teacher
Students.
Learning Process Learning is carried out Most of the learning process is

with the participation of carried out by groups or
the whole class. Multiple students
group or individual
Individual students.
studies
Students participate in
Teachers carry out
Subject matter determining the material.
learning according to the
Learn based on its various
existing learning program
sources of information,
and curriculum.
including web databases and
cleaning materials found by
Students.
Students learn "what", not Students learn "how" not

Emphases in the
"how". Students and "what". Learning involves
Learning Process
teachers are busy research .A study that collects
completing the required and aggregates information
quota of materials. from web databases and
Students are not included government agency network
in the research-based communication; Learning is
education or problem closer to the real world, the
solving, but belong to the topics are richer and contain
working group of teachers material.
15
Motivation The students' Low Students' high motivation to
Motivation, and the participate in things that are
subject far from them closer to them and use
technology.
Teacher’s Role The teacher will instruct

The teacher is the
authority. information to students
Location of Learning
To learn requires a To study in an undecided place

location in the classroom position
and school
Lesson Structure
The teacher dictates
The structure of
structure with
affected learning
lesson or time sharing
Group dynamics.
Based on the table above,traditional learning and e-learning, namely class

discussion, focus on the learning process, learning materials, learning processes,
Motivation, teacher's role, place of learning, learning structure.
16
2.2.2 Teachers and Students Problems
As a general factor, there are many barriers to online learning. Basic aspects related to
justice and preparedness, such as: Supporting devices such as information media, teacher
abilities for participants learning (Doucet, et al 2020). Rigianti (2020) relates his research
to the barriers to online learning of teachers and students found significant barriers to the
inefficiency of learning management Material Selection and its provision through online
learning.
Learning From Home (LFH) activity is a challenge for teachers, students and
parents because this they have never experienced before. Collaboration between teachers
and parents are the primary keys to success (Qadafi, 2019). Researchers believe This
good collaboration will undoubtedly have a good impact on all aspects, including on
learning English. The problem of online learning is not only experienced by one party,
but also felt by the teacher, students, and parents. Teachers must be able to adapt to the
blended learning model during the pandemic.
Teachers must begin to adapt to the use of IT tools in teacher education, they need
to create a new curriculum to adapt their learning system in the pandemic era, they also
need to be creative in providing materials so that studets do not get bored while studying
at Google Meet. The teacher provides an online learning platform in the form of YouTube
links, videos and powerpoints. The closeness between students and teachers is limited by
distance, so that teachers also cannot unite, especially those who have not mastered the
subject matter and the learning environment will also affect students' mental health
problems. Student problems manifest themselves in the form of a stigma that they have to
do learning activities.
There are several ways given to students even the tasks given by the teacher are
mostly done by students his family. Evaluation is carried out by the teacher in learning ,
as well as face-to-face learning study of cognitive, emotional, and psychomotor aspects
also rated . The teacher gives assignments to assess cognitive aspects in the form of
homework by students through applications or submitted assignments. This is also a
problem faced by teachers in online learning, namely the teacher's doubts in assessing
student learning outcomes online, and teachers also learn in terms of emotional and
psychomotor assessments.
17
The evaluation restrictions because learning activities cannot be observed directly
by the learning teacher who is carried out by students (Sari, 2021; Zahrawati &
Ramadani, 2021). Huang et al. (2020:2) also describes the three main challenges facing
online learning today. First, the teacher has very limited time to prepare online learning
material becomes offline. Second, lack of opportunity or limited opportunities Teachers
and students can interact directly and freely during the online learning process This
causes problems in the learning process. Third, the use of a pedagogical approach to is
being effective, more effort is needed to motivate and students. Byun & Slavin
(2020:665) also argue that school facilities are appropriate.
2.3.3 Social Media for Online learning
Social Media for Education, Social has influenced how content is delivered in education
and learning, and how individuals share, collaborate, and collaborate on ideas, resources,
and news. (Alshabeb & Almarqrn, 2018) distinguishes the difference between working
properly and equally as follows: Teamwork, on the other hand is a direct collaboration
between individuals to produce a product, requiring compromise, consultation, and
perspective on the perspectives of others. (Hamat & Hassan, 2019) Offer It supports
people to "share concepts, content, emotions and relationships online". Social media is
used in education for formal and informal learning that is practiced in messaging and
games. Facebook is one of the most used social media sites.
Mark Zuckerberg created for people from different backgrounds to use and
encouraged them to participate. People use Facebook to stay in touch with each other.
Communicate with family, friends and campus without wasting time. ―People in
collectivist societies use social networking platforms to build close relationships with
multiple connections, rather than establishing new interactions with people.‖ (Ambarwati
et al., 2019). Facebook users are women, which is an interesting aspect of this
phenomenon.
18
a. Google Classroom
Google classromm is one of the Google Apps for Education (GAFE)

websites.Productivity app for teachers and students in online learning and collaboration.
This applications are free to download but must be submitted to educational institutions.
If GAFE makes many popular Google applications such as Gmail, Google Calendar and
Google Wahana that anyone can use, Google Classroom is only available in GAFE. This
application provides a central site for interacting with students, providing feedback, and
assigning homework. Zhang (2016) Google Categories' main strengths are their time-
saving features and their easy-to-use and very simple setup. The Google classroom is like
a virtual extension of the brick and mortar classroom. Start by creating a class and adding
students. Support yourself with the features of this application such as sending
information, starting conversations, sharing tasks and collecting emails. Google
Classroom is a learning management system (LMS) built by Google for developers.
b. YouTube
Is entering the 20th century, the use of videos is increasing in various fields of
society, including higher education. Supported by new pocket-sized camcorders with one-
touch and high-resolution digital zoom, such as Flip Creative Labs, Kodak, Sony, Sanyo,
Samsung (Wankel, 2009). YouTube is a rich source for teaching materials.
c. Whashapp
Is a free messaging application that runs on several smartphones, including iPhone

and Android smartphones, and is often used by students to exchange visual messages
such as photos, videos, audio, and simple text messages. Because WhatsApp requires
internet access, you can access a lot of knowledge in real time and share information
through technology instantly and easily (Gon & Rawekar, 2017).
Other Applications Mobile device features can give users a high degree of freedom
while acting as a link to other sections of society. It is aimed at the user's desire to check
information on the Internet and smartphone applications such as dictionaries, grammar
and device errors. Document translation sources such as Google Translate, encyclopedias
such as Wikipedia, and others. Travel (Veda et al., 2016).
19
2.3.4 Purpose Online Learning
Online learning is a school environment, its possible goals, according to education.

Prioritized is more problematic than before (Traxler, 2018). One goal, according to
education is to serve the economy and make people work, especially in the cash and pay
for the work. It has already achieved mainstream recognition. Globalization only creates
jobs as a competitive reality, but also The last 2 decades as businesses pursue a changing
economy, capital, raw materials, taxes, and regime tariffs, but talks are higher on a hole in
the labor market (McIntosh, 2013).
2.5 Previous Related Studies
As has been stated by several studies related to what the researcher wrote, the
purpose of this study is to find out the problems faced by and Students of SMP Negeri 6
Indralaya in Teaching and learning English online Activity ". This study will focus on
the relevant literature on the theories about it. And previous studies will be highlighted in
this chapter.
First, Lipriani Padilah (2021) entitled The Challenge of an English Teacher in

Online Teaching During the New Normal at MAN Kaur Regency, this study uses the
interview method, observation, shows that the results of teacher interviews have problems
faced by teachers during the online learning period, it is proven that teaching from danger
as usual classes from students because they are effective because teachers have difficulty
delivering material and giving scores to teachers, they don't know if their students cheat
or not when doing assignments and when doing Zoom Meating, many students don't work
on their faces during lessons, so teachers don't know whether students are listening or not.
material that is appreciated by the teacher it's a, bit difficult because this course the
internet is inadequate or the network has a little difficulty, so there are some students who
have difficulty understanding the material presented because the internet network is not
good.
Second, studies were conducted by Sukma (2001) entitled Problem Faced by

English Teacher in Teaching English Online During the Covid-19 Pandemic at SMP N 2
Kedunggalar The object of this research is the problems faced by English teachers at
SMP N 2 Kedunggalar in teaching online and describe teacher solutions in teaching
English lessons online in SMP N 2 Kedunggalar. Researchers used interviews to obtain
20
data. The subjects of this study were two English teachers from SMP N 2 Kedunggalar.
The results showed that the results of interviews and observations 80% said . Based on
the interview data of the two English teachers at SMP N 2 Kedunggalar above, it can be
seen that the problems faced by the two teachers are almost the same, namely there are
some students who have difficulty accessing the internet, because sometimes it is unstable
because locations that are not accessible to internet access, and many students are
unresponsive or unresponsive .
Mella Sari's research (2021) entitled Teachers and Students Perception in Online
Teaching and Learning English During the Corona Pandemic in this research was
conducted by using study case research. The subjects of this research were one English
teacher and IX-A grade of SMP N 5 Cepu, Blora academic year 2020/2021 which
consisted of 32 students. The results of the study found that 60% of some students have
negative perceptions with several factors that affect the perception. The first
functional/personal factor related to the learning situation in the pandemic, students who
argues negatively said that online learning is very different from face-to-face learning in
the classroom. During the pandemic, the students learned by themselves at home with
online materials and assignments submitted by the teacher and 20% Students who have a
positive perception argue that online english learning is flexible, materials can be
accessed anywhere and anytime.
Furthermore, students who have negative perceptions related to English learning in

the Pandemic period. The negative perception is disposed to focus on their desires, trying
to acquire and prove their self-worth. The students who have a negative perception argues
that learning in times of pandemic is difficult to understand the material. The research
studies above have differences and similarities with the research that will be carried out
by the author, the difference is that previous studies took more data using questionnaires
and observations and only used a few teachers as subjects and suggestions for students in
learning. While the similarities are identifying problems faced by teachers during the
process online teaching .
21
CHAPTER III
METHODOLOGY
This chapter presents the methodology used to complete the study in details. This
chapters consist seven sections: research design,research setting,population and sample
of study,data collection,data analysis approach,and validity data.
3.1 Research Design
This research was conducted by using a qualitative descriptive method approach.

Data were obtained from online questionnaires distributed to the students and teachers at
SMP Negeri 6 Indalaya utara . The questionnaire consisted six questions open ended-
close ended for students and teachers. The main data collection for this research is
through the distribution of questionnaire to respondents (Creswell, 2014). Expected to
give a more honest response when they were asked to reflect on their difficulties learning
and teaching English during the pandemic.
3.2 Research Setting
This research is a qualitative descriptive data collection was carried out by

distributing questionnaires close- open ended questions to English teachers and students
junior high school students who had experienced the impact of the Covid-19 pandemic.
This research was conducted at the junior high SMP N 6 Indralaya Utara, the subjects
according to the study were 2 teachers and 84 students .
3.3 Population and Sample of the study
According to Sugiyono (2010, p. 117) Population is an object with certain

properties and characteristics that have been determined by researchers to conduct their
research. The population in this study were students of SMP Negeri 6 Indralaya Utara .
Each class consists of three classes, where consisting of 84 students, followed 2 English
teachers.Sampling technique used is purposive sampling. According to Ridwan
(2008:63), the sampling technique used by researchers to make certain considerations for
sampling to achieve certain goals, the participants in this study was 2 English teachers of
class V111 and 84 students of class V111 in 3 class SMP Negeri 6 Indralaya.In this
research total there is a 86 participants.
22
3.4 The Technique of Collecting the Data
The questionnaire is a method of the technique collecting the data was asking for
opinions from the respondents by using the questionnares as an instruments . According
to Sugiyono (2011:162) Questionnaire is a data collection technique carried out by
researchers with how to ask a series of questions or a written statement which will be
answered by the respondent. The questionnaire used in research this is an open-ended and
close ended questionnaire. According to Arikunto (2010), open-ended form
questionnaire is a list of questions used in research by giving respondents the opportunity
to answer in their own words.
3.5 The Validity of the Data
The questionnaire used in the conceptual framework was specifically developed for
this researchThe researcher collected data by distributing questionnaires open-ended and
close ended for 2 English teachers and eighth graders VIII.1, VIII.2 VIII.3 at SMP N 6
Indralaya Utara. After collecting all the questionnaires in checking the validity of the data
In the research .Overall, source triangulation is used, which is done with how to compare
data obtained through open-close ended questions between information . This is done to
find out the reasons for the occurrence of differences opinion .
3.6 Technique Data analysis
The analysis technique is understanding the method of analysis, according to

Sugiyono (2010:335). The data analysis technique used in this research is inductive data.
Inductive data analysis means drawing conclusions from certain facts to draw general
conclusions for the steps to analyze the data in this study is as follows data reduction ,data
display,data verification in the form or qualitative desciptions of a with the following
format the problems faced by teachers and students during the process of learning and
teaching English online at SMP Negeri 6 Indalaya Utara.
23
CHAPTER IV
FINDINGS AND DISCUSSIONS
This chapter presents the findings and the discussions of the study from the data
collection.
4.1 Findings of the study

The data of the study were collected through an online questionnaire containing six
questions about problems/challenges in online learning. It was distributed to two English
teachers of class VIII and 84 students of three VIII classes in SMP Negeri 6 Indralaya
Utara.
Table 4.1 Table of Participants
Participants Total
English teachers of class VIII 2
Students in VIII.1 class 31
All Participants 86
The data of the study were analyzed using inductive data analysis, which meant drawing
conclusions from certain facts to draw general conclusions. The steps to analyze the data
in this study were data reduction, data display, and data verification.
4.1.1 Data Reduction
The researcher reduced the data from the questionnaire into close-ended questions
and open-ended questions. The questionnaire was written in Bahasa Indonesia and then
translated into English.
Table 4.2 Questionnaire Categorization
No. Questions Category
1. Apakah anda menghadapi masalah/kendala dalam Close-

melaksanakan kegiatan pembelajaran Bahasa Inggris ended
question
secara daring selama pandemic covid-19 di SMP Negeri 6
24
Indralaya Utara?
(Have you faced any problems/obstacles in carrying out

online English learning activities during the COVID-19
pandemic at SMP Negeri 6 Indralaya Utara?)
A. A. Ya(Yes) B. Tidak (No)

2. Bila jawaban pertanyaan nomor 1 “Ya”, tuliskan
masalah/kendala yang dihadapi oleh anda dalam melaksanakan
kegiatan pembelajaran Bahasa Inggris secara daring selama Open-
pandemi covid-19 di SMP Negeri 6 Indralaya Utara ! ended
(If the answer to question number 1 is ―Yes‖, write down the question
problems/obstacles you faced in carrying out online English
learning activities during the covid-19 pandemic at SMP Negeri 6
Indralaya Utara!)
3. Berdasarkan jawaban anda pada soal nomor 2, apakah
Bapak/Ibu sudah melakukan berbagai solusi untuk mengatasi
masalah/kendala dalam melaksanakan kegiatan pembelajaran
Bahasa Inggris secara daring selama pandemi covid-19 di SMP Close-
Negeri 6 Indralaya Utara ? ended
(Based on your answer to question number 2, have you question
implemented various solutions to overcome problems/obstacles in
carrying out online English learning activities during the covid-19
A. Ya(Yes) B. Tidak (No)
4. Bila jawaban pertanyaan nomor 3 “Ya”, tuliskan solusi
yang telah dilakukan oleh anda dalam mengatasi
masalah/kendala kegiatan pembelajaran Bahasa Inggris
secara daring selama pandemi covid-19 di SMP Negeri 6
Open-
Indralaya Utara!
ended
question
(If the answer to question number 3 is ―Yes‖, write down the
solutions you have taken in overcoming problems/obstacles
in online English learning activities during the covid-19
pandemic at SMP Negeri 6 Indralaya Utara!)
5. Apakah anda menggunakan berbagai media aplikasi dalam

melaksanakan kegiatan pembelajaran Bahasa Inggris secara
daring selama pandemi covid-19 di SMP Negeri 6 Indralaya Close-
Utara? ended
(Do you use various applications in carrying out online English question
learning activities during the covid-19 pandemic at SMP Negeri 6
Indralaya Utara?)
25
A. Ya(Yes) B. Tidak (No)
6. Bila jawaban pertanyaan nomor 5 “Ya”, Tuliskan media

aplikasi yang anda gunakan dalam melaksanakan kegiatan
pembelajaran Bahasa Inggris secara daring selama
26andemic covid-19 di SMP Negeri 6 Indralaya Utara!
Open-
ended
(If the answer to question number 5 is ―Yes‖, write down the
question
application media you used in carrying out online English
learning activities during the covid-19 pandemic at SMP
Negeri 6 Indralaya Utara!)
The questionnaire contained three close-ended questions 1, 3, and 5 and three

open-ended questions 2, 4, and 6. The results of the questionnaire were explained in the
next step, data display.
4.1.2 Data Display
The data of the study were displayed in table forms to make them easy to
comprehend by the readers. As well as simple to analyze for the researcher.
A. Results of Close-Ended Questions

The close-ended questions were used to get general information from the
participants about their problems in carrying out online English learning activities during
the COVID-19 pandemic at SMP Negeri 6 Indralaya Utara.
Table 4.3 Teachers’ Responses to the Close-Ended Questions

No. Questions Yes No
N % N %
1. Apakah anda menghadapi masalah/kendala dalam 2 100 0 0

melaksanakan kegiatan pembelajaran Bahasa Inggris
Indralaya Utara?
26
3. Berdasarkan jawaban anda pada soal nomor 2, apakah 2 100 0 0

Bapak/Ibu sudah melakukan berbagai solusi untuk
mengatasi masalah/kendala dalam melaksanakan
kegiatan pembelajaran Bahasa Inggris secara daring
selama pandemi covid-19 di SMP Negeri 6 Indralaya
Utara ?
(Based on your answer to question number 2, have you
implemented various solutions to overcome
problems/obstacles in carrying out online English
Negeri 6 Indralaya Utara?)
5. Apakah anda menggunakan berbagai media aplikasi 2 100 0 0
dalam melaksanakan kegiatan pembelajaran Bahasa
Inggris secara daring selama pandemi covid-19 di SMP
Negeri 6 Indralaya Utara?
(Do you use various applications in carrying out online
English learning activities during the covid-19 pandemic
at SMP Negeri 6 Indralaya Utara?)
All the two teachers faced problems in English online learning and implemented
several solutions to overcome the problems. They also used various applications in
carrying out online English learning activities during the covid-19 pandemic.
Table 4.4 Students’ Responses to the Close-Ended Questions

No. Questions Yes No
N % N %
1. Apakah anda menghadapi masalah/kendala dalam 41 49 43 51

melaksanakan kegiatan pembelajaran Bahasa Inggris
Indralaya Utara?
3. Berdasarkan jawaban anda pada soal nomor 2, apakah 41 49 43 51

Bapak/Ibu sudah melakukan berbagai solusi untuk
mengatasi masalah/kendala dalam melaksanakan
kegiatan pembelajaran Bahasa Inggris secara daring
selama pandemi covid-19 di SMP Negeri 6 Indralaya
Utara ?
(Based on your answer to question number 2, have you
implemented various solutions to overcome
27
problems/obstacles in carrying out online English
Negeri 6 Indralaya Utara?)
5. Apakah anda menggunakan berbagai media aplikasi 83 99 1 1
dalam melaksanakan kegiatan pembelajaran Bahasa
Inggris secara daring selama pandemi covid-19 di SMP
Negeri 6 Indralaya Utara?
(Do you use various applications in carrying out online
English learning activities during the covid-19 pandemic
at SMP Negeri 6 Indralaya Utara?)
From the responses to questions 1 and 3, more than half of the students (51%) agreed that
they did not face any problems in English online learning, so they did not have to
implement various solutions to overcome the problems. Meanwhile, the rest (49%) faced
problems and implemented multiple solutions in online English learning activities.
However, the responses to question 5 showed that almost all students (99%) chose yes to
using many applications in online English learning activities during the covid-19
pandemic
B. Results of open-ended questions

The open-ended questions were used to get specific information on the data from
the close-ended questions that participants had filled about their problems in carrying out
online English learning activities during the COVID-19 pandemic at SMP Negeri 6
Indralaya Utara.
Table 4.5 Teachers’ Problems in English Online Learning

Teache
Problems
r
1 Ada beberapa permasalahan yang saya hadapi yaitu keterbatasan dalam

memberikan penilainan pada siswa ,menilai peserta didik melalui pembelajaran
daring dikarenakan sebagian tugas siswa dikerjakan orangtuanya, sehingga hal
ini membuat guru kesulitan dalam menilai siswa. Saya juga juga kesulitan
mengontrol siswa serta kurangnya siswa yang aktif dalam pembelajaran. Adanya
pandemi Covid-19 ini, membuat guru dan siswa tidak siap dalam menghadapi
pembelajaran yang diakukan secara daring. Tidak semua siswa memiliki fasilitas
pembelajaran daring. Siswa lebih tertarik untuk bermain atau melihat konten-
konten hiburan yang ada di perangkat digital dan bukan menggunakannya untuk
belajar. Siswa juga sulit berpartisipasi secara aktif dalam kegiatan pembelajaran
karena beberapa faktor. Contohnya kondisi rumah yang tidak mendukung,
terbatasnya akses internet dan fasilitas PJJ, atau beban untuk membantu
28
pekerjaan orang tua. Mahalnya biaya dan kurangnya konektivitas internet yang
lancar membuat pembelajaran digital tidak bisa diakses oleh sebagian besar
siswa dan guru. Pemerintah memang berupaya untuk menyediakan paket internet
gratis, tapi pembagiannya tidak berjalan efisien. Paket internet juga belum bisa
digunakan secara efektif karena sistem kuotanya tidak mencakup platform-
platform utama yang digunakan oleh siswa dan guru.dan tidak semua siswa
memiliki handpone pribadi.
(There are several problems that I faced, namely limitations in providing assessments
to students because some of the students' assignments are done by their parents, so
this made the teachers hard to assess the students. I also had difficulty controlling
students and the lack of students who are active in learning. The Covid-19 pandemic
has made teachers and students unprepared for online learning. Not all students have
online learning facilities. Students are more interested in playing or viewing
entertainment content on digital devices and not using it for learning. Students also
find it difficult to actively participate in learning activities due to several factors. For
example, unsupportive home conditions, limited internet access and online learning
facilities, or the burden of helping parents work. The high cost and lack of well
internet connectivity make digital learning inaccessible to most students and
teachers. The government was trying to provide free internet packages, but the
distribution was not efficient. It also cannot be used effectively because the quota
system does not cover the main platforms used by students and teachers. Moreover,
not all students have personal cell phones.)
2  Siswa kurang paham ketika melakukan proses pembelajaran daring

 Kuota internet siswa sangat terbatasa
 Keterbatasan signal juga bisa menghambat proses belajar mengajar dalam
pembelajaran bahasa inggris daring
 Tidak semua siswa memiliki fasilitas yang bagus dirumah
 Ekonomi orang tua yang tidak memadai
 Kesulitan mengatur waktu saat proses pembelajaran
 Sarana dan prasarana sekolah yang belom memadai
(Students do not understand when doing the online learning process
Student’s internet quota is very limited

Signal limitations can also hinder the teaching and learning process in online
English learning
Not all students have good facilities at home
Inadequate parental economy
Difficulty in managing time during the learning process
Inadequate school facilities and infrastructure)
The teachers mentioned some problems they faced in online English learning
activities during the COVID-19 pandemic at SMP Negeri 6 Indralaya Utara. First, the
teachers believed evaluating students’ performances in online learning was hard. Students
29
could easily search for answers on the internet or ask their families to do their
assignments. After that, the unstable internet connection and limited internet quota made
it difficult for the teachers to see all students active in the online class. Moreover, the
teachers also find it hard to manage learning time during the learning process. In addition,
some students did not have good facilities for online learning and disturbed the online
learning activities prepared by the teachers.
Table 4.6 VIII.1 Students’ Problems in English Online Learning

Student Problems
1 keterbatasan kuota, tidak memahami materi yang diberikan guru dan susah
memahami kosa kata bahasa inggris, bosan mengerjakan tugaas, susah signal
Internet dirumah.
(limited quota, not understanding the material given by the teacher and having
difficulty understanding English vocabulary, bored with doing assignments, and
having trouble getting an Internet signal at home.)
2 Tidak ada masalah, karena orang tua sudah memasang wifi dirumah, mengerjakan
setiap tugas yang diberikan guru agar tidak menumpuk, harus mempunyai laptop
dan handpone dirumah, dan kamus bahasa inggris yang lengkap.
(There is no problem, because parents have installed wifi at home, I do every task
given by the teacher so as not to pile up, must have a laptop and cellphone at home,
and a complete English dictionary)
3 tidak kosentrasi disaat guru mennerangkan materi karena dirumah sangat ribut,
dan tugas yang diberikan guru terlalu banyak dan membuat bosan dan lelah dan
jaringan yang lemot, susah membeli kuota.
(not concentrating when the teacher explains the material because the house is
very noisy, and the assignments given by the teacher are too many and make me
bored and tired, also the network is slow, and it's hard to buy a quota.)
4 Tidak ada masalah, karena dirumah sudah ada wifi sehingga mudah mengakses
internet dan bisa membuka semua aplikasi belajar.
(There is no problem, because there is already wifi at home so it is easy to access the
internet and can open all learning applications.)
5 tugas yang diberikan begitu banyak, dan membuat bosan sehingga tuga jarang
dikerjakan, tidak mengerti materi yang disampaikan oleh guru, aliran listrik sering
mati dan menyebabkan signal terkendala dan saya sering absen, tidak ada uang
untuk membeli kuota terus.
(the assignments given are so many, and boring so assignments are rarely done, do
not understand the material presented by the teacher, the electricity often goes out
30
and causes signal problems and I am often absent, there is no money to buy quotas.)
6 Tidak ada masalah, karena sudah memiliki fasilitas elektronik lengkap dan signal
yang memadai dirumah.
(There is no problem, because I already have complete electronic facilities and

adequate signal at home.)
7 Tidak ada masalah, karena saya mengerjakan setiap tugas yang diberikan guru agar
tidak menumpuk, dan selalu mengcek jaringan ketikan waktu belajar dimulaii dan
menyiapkan kuota cadangan..
(There is no problem, because I do every assignment given by the teacher so that it

doesn't pile up, and always check the network when learning starts and prepare a
backup quota.)
8 Tidak ada masalah, karena selalu dibantu orang tua dalam mengerjakan tugas dan
jika tidak paham akan bertnya kepada teman yang sudah selesai mengerjakan
aplikasi yang digunakan.
(There is no problem, because parents are always helped in doing tasks, and if I don't
understand, I will ask friends who have finished working on the application used.)
9 Tidak ada masalah, karena diruma sudah ada jaringan wifi dan juga saat guru
menereangkan saya membuat cacatan agar bisa dibaca kembali apabila ada soal
latihan.
(There is no problem, because at home there is already a wifi network and also when
the teacher explained I made notes so that they could be read again if there were
practice questions.)
10 Tidak ada masalah, karena selalu dipantau oleh ibu saya ketika belajar dirumah dan
meminta bantuan ibu jika tidak ada materi yang tidak dipahami dan juga mempunyai
kuota yang cukup
(There is no problem, because I always be monitored by my mother when studying at

home and I ask her for help if there is material that is not understood and I also have
a sufficient quota)
11 Tidak ada masalah, karena ayah saya sudah membeli laptop untuk belajarar dan
membeli cukup kuota belajar.
(There is no problem, because my father has bought a laptop to study and buy enough
study quota,)
31
12 Tidak ada masalah, karena saya mengerjakan tugas bersama teman sekolah
dirumahnya sehingga bisa dikerjakan semua dan mengikuti les ruang guru.
(There is no problem, because I do assignments with my school friends at home so

that everything can be done easily, and I also take lessons in ruang guru)
13 Tidak ada masalah, karena sudah punya fasilitas wifi dan laptop dirumah dan saya
juga mengikuti kursus bahasa inggris.
(There is no problem, because I already have wifi and laptop facilities at home and
I'm also taking an English course)
14 Tidak ada masalah, karena saya mempunya laptop dan modem dirumah dan buku
kamus bahasa inggris sehingga bisa lebih mudah mengerjakan tugas.
(There is no problem, because I have a laptop and a modem at home and an English
dictionary book so I can do my assignments more easily)
15 Tidak ada masalah, karena saya mengikuti les ruang guru dan saya juga meminta
bantuan kakak saya jika menemukan soal dan latihan yang sulit dijawab.
(There is no problem, because I take ruang guru lessons and I also ask my sister for
help if I find questions and exercises that are difficult to answer.)
16 jaringan yang tidak stabil,kartna keterbatasan kuota tidak mempunyai laptop dan
handpone tidak memadai untuk belajar online, materi yang disampaikan guru
tidak dipahami dengan baik, bnyaknya tugas yang diberikan, dan malas
mngerjakan.
(unstable network due to limited quota, not having a laptop and cellphone is not
sufficient for online learning, the material presented by the teacher is not well
understood, there are many assignments given, and I am lazy to do it.)
17 materi yang diajarkan tidak dipahami dan pejelasan guru kurang menarik dan
banyak tugas yang diberikan, sehingga menumpuk.
(the material being taught is not understood and the teacher's explanation is less
interesting and many assignments are given, so that it piled up)
18 tidak terlalu paham dengan materi yang diberikan guru, dan kurang pengetahuan
dalam bahasa inggris kosa kata,dan malas mengerjakan tugas karena banyak.
(do not really understand the material given by the teacher, lack knowledge in
English vocabulary, and lazy to do assignments because there are many.)
32
19 tidak memiliki han nhandpone dan laptop dirumah sehingga sulit untuk belajar
online dan mengumpulkan tugas.
(don't have a cell phone and laptop at home so it's difficult to study online and
collect assignments.)
20 susah akses internet dan tidak mengerti dan paham penjelasan guru karena
suara nya terputus putus.
(it is difficult to access the internet and do not understand the teacher's
explanation because the voice is cut off.)
21 Tidak ada masalah, karena dibantu oleh ibu mengerjakan dan mempunyai kuota
yang cukup.
(There is no problem, because mymother helped the work and I have a sufficient
quota.)
22 materi yang dijelaskan guru kurang dipahami dan saya menjadi bingung apalagi
bahasa inggris.
(the material explained by the teacher was not understood and I became confused
especially in English.)
23 Tidak ada masalah, karena sudah ada laptop dan sudah mengikuti les ruang guru
dan belajar kosa kata diajarkan oleh ibu saya.
(There is no problem, because I already have a laptop and have taken lessons in
ruang guru and learn vocabulary taught by my mother.)
24 kuota terbatas dan signal yang buruk sehingga saya susah untuk mengikuti
belajar dan tidak mengerti perjelasan guru.
(limited quota and bad signal so that it is difficult for me to follow the lesson and
do not understand the teacher's explanation.)
25 signal yang buruk dan juga pengetahuan tentang bahasa inggris kurang jadi agak
sulit dalam memahami materi, karena tidak bertemu secara langsung dalam
belajar.
(poor signal and also lack of knowledge of English so it is rather difficult to

understand the material, because it does not meet directly in learning.)
26 tidak ada signal dan kuota sedikit karena tidak ada uang untuk selalu membeli
kuota,
33
(no signal and little quota because there is no money to always buy quota.)
27 tidak paham dengan apa yang dijelaskan guru dan tugas yang diberikan
banyak,sehingga menumpuk.
(did not understand what the teacher explained and the assignments given were
many, so they piled up.)
28 Tidak ada masalah, karena signal dirumah sudah bagus karena ayah saya
memasang wifi dan saya juga ikut les bahasa inggris dan ibu juga membantu saya
mengerjakan tugas.
(There is no problem, because the signal at home is good because my father

installed wifi and I also took English lessons and my mother also helped me with
my assignments.)
29 tidak ada jaringan internet, tugas yang diberikan terlalu banayak dan capek
mengerjkannya,bosan, ,tidak memahami materi belajar.
(there is no internet network, the tasks given are too many and tired to do it,
bored, don't understand the learning material.)
30 Tidak ada masalah, karena saya dibantu belajar oleh saudara dan membuka
kamus jika tidak ada kosa kata yang dipahami.
(There is no problem, because my brother helps me to study and opens the

dictionary if there is no vocabulary that is understood.)
31 Tidak ada masalah, karena jaringan dirumah saya cukup bagaus dan materi yang
disampaikan guru guru juga sudah jelas.
(There is no problem, because the network at my house is quite good and the
material presented by the teachers is also clear.)
Of the total of 31 students in the VIII.1 class, more students (17 students) did not
face any problem during English online learning than those who faced several problems
(14 students). Students mostly had wifi at home, so they did not have bad internet
connections and could ask for help from their family to do the assignments. Also, some
students took an online English course to get more information. However, some students
still face many problems during English online learning, such as unstable internet
networks, insufficient internet quota, economic factors, lack of digital devices, hard-to-
understand material, lots of assignments, boring learning activities, and a noisy
environment.
34
Studen
Problems
t
1 Tidak ada masalah, karena di rumah saya sudah ada jaringan wifi yang bagus dan
saya mempunyai alat elektronik seperti handpone,laptop.
(There is no problem, because at my house there is already a good wifi network, and
I have electronic devices such as cellphone and laptop.)
2 buruknya aksess jaringan dan terbatasnya kuota internet.
(poor network access and limited internet quota.)
3 tidak punya handpone dan tidak mmahami matterri yang diiajarkan guru.
(don't have a cellphone and don't understand the material taught by the teacher)
4 Tidak ada masalah, karena saya mengikuti kursus ruang guru dan membuat
kelompok belajar dirumah bersama teman untuk membahas materi belajar yang
dibeirikan guru.
(There is no problem, because I attended the ruang guru course and made study
groups at home with friends to discuss the learning materials provided by the
teacher.)
5 jaringan yang tidak bagus dan tugas yang diberikkan guru tidak jelas dan
membuat saya bingung.
(the network is not good and the assignments given by the teacher are not clear and
make me confused)
6 sulit untuk mengerti saat mengerjakan tuggas karna tidak aada penjelasan dari
guru ,dan tidak punya hanpone dirumah.
(It's hard to understand when doing assignments because there is no explanation

from the teacher, and I don't have a cellphone at home)
7 susah signal dirumah saya ketika mengerjakan tugas dan tidak paham cara
mengggunakan aplikasi Google Meet.
(it's hard to get signal at my house when doing assignments and I don't understand
how to use the Google Meet application.)
8 keterbatasan kuotaa dan ekonomi orangg tua yang sulit.
(limited quota and poor parents' economy.)
35
9 kesulitan ekonomi, keuangan yang tidak mencukupi untuk membeli kuota, banyak
tugas yang menumpuk karena sinyal jelek dan susah didapatkan.
(economic difficulties, insufficient finances to buy quotas, many tasks piled up due
to hard to get or bad signals)
10 masalah kuota, tidak terlalu mengerti menggunakan aplikasi belajar,seperti Google

Classroom, Google Meet, dan Google Drive.
(quota problems, and I don't really understand using learning applications, such as
Google Classroom, Google Meet, and Google Drive.)
11 banyaknya tugas membuat bosan dan malas mengerjakannya, koneksi yang tidak
stabil.
(many tasks make bored and lazy to do it, unstable connection)
12 Tidak ada masalah, karena setiap ada pelajaran bhasa inggris saya suidah
menyiapakn kuota dan tempat belajar yang memungkinkan jaringannya bagus
seperti perpustakaan.
(There is no problem, because every time there is an English lesson, I have prepared
a quota and a place to study that allows a good network such as a library.)
13 Tidak ada masalah, karena diruma sudah tersedia wifi dan bejar pun jadi sangat
menarik karena bisa membuka berbagai aplikasi belajar, dan cara menyelesaikan
soal dari Google.
(There is no problem, because there is already wifi at home and learning is very
interesting because it can open various learning applications, and how to solve
problems from Google.)
14 tidak memahami kosa kata sehingga tidak pham arti materi, keterbatasan signal.
(do not understand vocabulary so do not understand the meaning of the material,
signal limitations.)
15 tidak paham materi belajar, tidak punya hanpone dan tidak ada kamus.
(don't understand the study material, don't have a cellphone and no dictionary.)
16 Tidak ada masalah, karena saya selalu mengumpulkan tugas sebelum waktu
deadline tugas sehingga tugas tidak bnyak menumpuk dan membandingkan hasil
jawabn Google dan jawaban sendiri.
(There is no problem, because I always collect assignments before the deadline so

that the assignments don't pile up and compare the results of Google's answers and
my own answers.)
36
17 Tidak ada masalah, karena saya mengikuti les ruang guru dan menemukan beberapa
soal bhasa inggris yang mudah dikerjakan dan juga saya membeli kamus lengkap
bahasa inggris.
(There is no problem, because I took ruang guru course and found some easy
English questions to do and also I bought a complete English dictionary.)
18 Tidak ada masalah, karena sudah ada wifi dirumah jadi jaringan tidak masalah dan
saya juga sudah punya laptop yang bisa mendukung kegiatan belajar saya.
(There is no problem, because there is already wifi at home so the network is not a
problem and I also have a laptop that can support my learning activities.)
19 Tidak ada masalah, karena sudah ada wifi dirumah saya dan dibantu sama orang
tua ketika mengerjakan tugas.
(There is no problem, because I already have wifi at my house and my parents help
me when I do my homework.)
20 sulit mengerti materi yang diberikan guru karena tidak ada penjelasan secara
langsung ketika latihan hnya diberi instruksi lewat washappp, sehingga harus
sbelajar sendiri, solusi yang dilakukan adalah mencaai jawaban di Google dan
mengunakan Google Translate untuk menerjemahkan kosa kata.
(it is difficult to understand the material given by the teacher because there is no
direct explanation when the exercise is only given instructions via WhatsApp, so
I have to study by myself.)
21 Tidak ada masalah, karena setiap belajar bhasa inggris ssaya membuat catatan
dibuku dan pada malam hari saya belajar membaca kosa kata dan
menbejmahkannya dirumah saya juga sudah ada wifi jadi mudah untuk koneksi
internet.
(There is no problem, because every time I study English I make notes in a book and
at night I learn to read vocabulary and translate it at home i also have wifi so it's easy
for internet connection)
22 Tidak ada masalah, karena setiap ada pelajaran bahasa inggris saya suidah
menyiapakn kuota dan tempat belajar yang memungkinkan jaringannya bagus.
a quota and a place to study that allows the network to be good.)
23 Tidak ada masalah, karena setiap ada pelajaran bahasa inggris saya suidah
menyiapakn kuota dan tempat belajar yang memungkinkan jaringannya bagus.
a quota and a place to study that allows the network to be good.)
37
24 Tidak ada masalah, karena dibantu oleh orang tua yang selalu memantau ketika
belajar dan menyiapkan kuota belajar secukupnya agar tidak tertinggal
pembelajaran.
(There is no problem, because I am assisted by parents who always monitor when

studying and prepare enough learning quotas so I am not leave behind in learning.)
25 keterbatsan kuota dan susahnya signal internet ketika berada dirumah , dan kurang
mngeerti materi.
(quota limitations and the difficulty of internet signals when at home, and lack of
understanding of the material.)
Of the total of 25 students in the VIII.2 class, more students (13 students) faced
several problems during English online learning than those who did not meet any (12
students). Some students could not follow the online learning because of limited internet
quota, poor network access, lack of digital devices, hard to understand the material, and
also felt lazy and bored to do assignments.
Student Problems
1 keterbatasan kuota atau gagguan signal dan sulit memahami materii yyangg
ddiberikkan guru dalamm bentuuk file sehingga saya agak kebingungan,.
(limited quota or signal interference and difficult to understand the material given by
the teacher in the form of a file so I was a bit confused,)
2 gangguan signal daan tidak memiliikii hanndponne dirrumah.

(signal interference and don't have a cell phone at home.)
3 masalah ekonomi keluarga tidak ada uang untuk membeli kuota terus menerus.dan
tugas yang banayak diberikan
(The family's economic problem, there is no money to buy quotas continuously. And
a lot of tasks are given)
4 kesulitan membeli paket data karena orang tua saya kurang mampu untuk
memberikannya terus,setiap orang tua saya membelikannya pasti dengan gb yang
kecil tidak cukup untuk satu bulan dan seterusnya.
(it's hard to buy a data package because my parents can't afford to give it
continuously, evry time my parents buy it for sure with a small gb, and it’s not
enough for one month and so on)
5 tidak punya kuota, lag jaringan kalo lagi belajar dari Google Meet, tidak punya
kamus bahasa inggris.
(no quota, network lag when learning from Google Meet, no english dictionary.)
6 masalah jaringan, media yang disamapikan guru sulit dipahami guru hanya
memberikan soal lewat Google Classroom dan saya kurang bisa menggunkan
aplikasi tesebut sehingga saya tidak mengerjkan tugas kadang kadang.
(network problems, the media delivered by the teacher is difficult to understand, the
38
teacher only gives questions through Google Classroom and I can't use the
application so I don't do assignments sometimes.)
7 tidak punya paket karena tidak ada uang untuk membelinya , tidak punya kamus
bahasa inggris dan bahasa inggris sangat susah dipahami, tugas yang banyak.
(do not have a package because there is no money to buy it, do not have an English
dictionary and English is very difficult to understand, and a lot of assignments.)
8 media yang disamapaikan guru tidak saya pahami, dan jaringan internet saya susah
diakses.
(I don't understand the media delivered by the teacher, and my internet network is
difficult to access.)
9 Tidak ada masalah, karena udah memili wifi dan jaringan sangat bagus dan belajar
selalu diajrkan oleh ibu saya.
(There is no problem, because I already have wifi and the network is very good and I
always being taught by my mother.)
10 Tidak ada masalah, karena saya sudah mengikuti kursus bahasa inggris dan saya
membeli kamus lengkjap bahasa inggris dan membeli kuota yang cukup agar bisa
mengikuti pembelajaran daring.
(There is no problem, because I have taken an English course and I bought a
complete English dictionary and bought enough quota to be able to take online
learning)
11 Tidak ada masalah, karena saya mengikuti les ruang guru dan menyuruh ayah
memamsang wifi dirumah agar tidak selalu membeli kuota.
(I took course in ruang guru and told my father to install wifi at home so I don't
always buy quotas.)
12 tidak memahami materi yang diberikan guru,jaringan yang buruk,sehingga jika ada
tugas saya tidak tahu dan tugas menjadi banyak menumpuk , dan aliran listrik sering
mati dirumah.
(I don't understand the material given by the teacher, the network is bad, so if there is
a task I don't know and it becomes a lot of piling up, and the electricity often goes
out at home.)
13 Tidak ada masalah, karena sudah ada laptop dan wifi dirumah saya dan saya juga
punya buku panduan belajar dirumah , dan melihat cara mejawab soal di YouTube.
(There is no problem, because I already have a laptop and wifi at my house and I also
have a study guide book at home, and see how to answer questions on YouTube.)
14 Tidak ada masalah, karena saya mengikuti les ruang guru disana ada pembhasan
soal bahasa inggris smp dan saya mencatat, apabila ada tugas sekolah saya bisa
membuka catatan saya kembali.
(There is no problem, because I took course in ruang guru, there was a discussion
about English junior high school and I took notes, if there was a school assignment I
could open my notes again.)
15 kendala jaringan dan kuota yang sedikit dan bergatian dengan adik menggunakan
handpone dan sering telat mengumpulkan.
(network problems and insufficient quotas and alternately with younger siblings
using cellphones and often collecting assignments late.)
39
16 Tidak ada masalah, karena dirumah saya sudah memili wifi dan jaringan sangat
bagus dan belajar selalu diajrkan oleh ibu saya.
(There is no problem, because at home I already have wifi and the network is very
good and I always being taught by my mother.)
17 tidak ada handpone dirmah dan lokasi rumah sangat susah menjangkau jaringan
handpone.
(there is no cellphone at home and the location of the house is very difficult to reach
the cellphone network.)
18 tidak memahami materi dan tugas sangart bnyak aplikasi yang digunakan.
(do not understand the material and tasks, so many applications are used.)
19 kendala signal yang buruk dan rumah saya sangat sulit menjanmgkau jariungan dan
tidak puya uang yang banyak untuk beli kuota.
(There is no problem, because I am assisted by parents who always monitor when
studying and prepare enough learning quotas so I am not leave behind in learning.)
20 tidak punya handpone dirumah , tidak mengerti materi yang diberi guru.
(don't have a cellphone at home, don't understand the material given by the teacher.)
21 Tidak ada masalah, karena saya sudah ada laptop dirumah dan wifi dan saay
mengikuti les bhasa inggis.
(There is no problem, because I already have a laptop at home and wifi and I'm
joined the English course.)
22 Tidak ada masalah, karena menulis catatan kecil untuk kelas online dan itu bia
membantu saya focus pada pembelajaran , dengan begitu saya tidak terlalu focus
pada handpone.
(There is no problem, because I write small notes for online classes and it can help
me focus on studying, that way I don't focus too much on my cellphone.)
23 Tidak ada masalah, karena saya bangun dipagi hari agar bisa menyegarkan diri
dan mengatu rutinitas saya dalam jadwal belajar online dan menyiapkan alat beljar
sebelum belajar online dimulai.
(There is no problem, because I wake up in the morning so I can freshen up and
organize my routine in my online study schedule and prepare learning tools before
online learning starts.)
24 Tidak ada masalah, karena saya membuat batasan area belajar dan area santai agar
bisa tetapm focus belajar dan mengurangi tekanan saat dirunag belajar.
(There is no problem, because I make boundaries between study areas and relaxing
areas so that I can stay focused on studying and reduce pressure in the study room.)
25 Tidak ada masalah, karena saya selalu mengulangi materi yang diajarkan guru hal
itu bisa meningkatkan daya ingat saya sehingga ujian saya saya tidak terlalu
kesusahan menjawab soal dan memasang wifi dirumah.
(There is no problem, because I always repeat the material taught by the teacher, it
can improve my memory so that on my exams I don't have too much trouble
answering questions and installing wifi at home.)
26 Tidak ada masalah, karena saya menyuruh ayah memasang wifi dirumah , sebelum
belajar daring saya merefresing otak saya dengan mendemngarkan music bhasa
inggris, istirahat dengan cukjup an menyiuapakn ruangsn belajar online supaya
40
komsentasi saya tidak terganggu.
(There is no problem, because I told my father to install wifi at home, before
studying online, I refreshed my brain by listening to English music, rested enough
and prepared an online study room so that my concentration was not disturbed.)
27 Tidak ada masalah, karena saya mencari beberapa buku pembahasan soal bahasa
inggris di internet dan belajar menjawab saol soal yang diajarkan guru menggunkan
Google Translate.
(There is no problem, because I'm looking for some books discussing English
questions on the internet and learning to answer questions taught by the teacher using
Google Translate.)
28 Tidak ada masalah, karena tidak ada kendala karena saya meminta bantu kakak
untuk mengajari saya jika tidak mengerti kosa kata dan membeli kuota secukupnya
saya juga menggunkan Google Translate untuk mnerjemahkan.
(There is no problem, because I asked my older sibling to help me if I don't
understand vocabulary and buy enough quota, I also use Google Translate to
translate.)
In VIII.3 class, the number of students who faced problems in English online
learning was equal to the number of students who did not meet any (14 students).
Students faced insufficient quota, bad internet connections, lack of digital devices,
difficulty understanding the learning material, and confusion using many online
applications.
Table 4.9 Teacher’s Solutions to the problems in English Online Learning
Teacher Solutions
1 Solusi yang diberikan untuk siswa yang tidak punya hp say meminta agar siswa
terssebut datamg kesekolah memintak dan menanyakn tugas yang belum dia
kerjakanSolusi selanjutnya yaitu guru menghubungi orangtua siswa agar kiranya
meluangkan waktunya untuk membimbing siswa yang mengalami keterbatasan
dalam pembelajaran daring selain membantu, orangtua juga memberi
handphonenya agar segera digunakan oleh anak untuk pembelajaran daring dan
guru mata pelajaran meminta bantuan kepada siswa yang aktif dalam pembelajaran
untuk menginformasikan kepada siswa yang kurang aktif dalam pembelajaran agar
kiranya mengerjakan tugasnya yang belum terselesaikan, serta pengampu mata
pelajaran menghubungi langsung siswa dan menanyakan apa penyebab siswa tidak
mengerjakan tugas yang diberikan.
(The solution given for students who do not have cellphones, I ask the student comes
to school asking for assignments that they have not done. The next solution is that the
teacher contacts the parents of students so that they may take the time to guide
students who have limitations in online learning. Apart from helping, parents also
give their cellphones so that it is immediately used by children for online learning,
and subject teachers ask for help from students who are active in learning to inform
students who are less active in learning so that they can do their unfinished tasks, and
subject teachers contact students directly and ask what causes students not do the
assignments.)
41
2 Pertama, untuk mengatasi kurangnya pengetahuan dalam menggunakan aplikasi
biasanya bisa dengan cara menggali informasi yang berkaitan dengan penggunaan
aplikasi yang banyak tersebar luas di internet atau bisa juga dengan cara belajar
kepada seseorang yang sudah memahami tentang penggunaan aplikasi
pembelajaran. Kedua, untuk mengatasi gangguan sinyal saat berlangsungnya proses
pembelajaran daring guru bisa membuat video pembelajaran yang menarik dan
dapat diakses secara offline ya sehingga peserta didik dapat melihat video
pembelajaran tersebut berulang kali. Ketiga, untuk mengatasi perangkat elektronik
yang kurang mendukung itu salah satu cara yang dapat dilakukan yaitu guru bisa
memberikan waktu yang fleksibel bagi peserta didik untuk mengikuti pembelajaran.
(First, to overcome the lack of knowledge in using applications, teachers and students
can dig up information related to the use of applications that are widely spread on the
internet or it can also be done by learning from someone who already understands the
use of learning applications. Second, to overcome signal interference during the
online learning process, the teacher can make interesting learning videos that can be
accessed offline so that students can see the learning videos repeatedly. Third, to
overcome electronic devices that are less supportive, one way that can be done is that
teachers can provide flexible time for students to take part in learning.)
The teachers gave solutions to students who did not have a handphone to ask
for the assignments directly at school. Next, the teachers called their parents and friends
to ask why they were not active in the class. Moreover, the teachers wrote that students
could search for information on the internet by using the online learning application.
Lastly, the teachers provided offline learning videos and flexible learning time to
overcome the bad signal and unsupportive electronic devices.
Table 4.10 VIII.1 Students’ Solutions to the problems in English Online Learning
Student Solutions
1 membeli kamus bahasa inggris dan menggunakan aplikasi Google translate agar
bisa menjawab soal yang diberikan guru, istirahat dengaan cukup agar bisa
mengerjekan tugas dan mengerjakan bersama teman.
(buy an English dictionary and use the Google Translate application to be able to
answer the questions given by the teacher, rest enough so that I can do assignments
and work with friends.)
2 No problems
3 meminta bantuan orang tua untuk mengeerjakannya dan belajar memahami

materi yang diajarkan guru dengan membacaa buku pelajran yang diiberikan .
(ask parents for help to work on the assignments and learn to understand the material
42
taught by the teacher by reading the textbooks provided.)
4 No problems
5 meminta bantuan orang tua dalam mengerjakan, melihat Google Translate, dan pergi
kerumah teman yang memiliki wifi jika tidak ada jaringan dirumah dan mengerjakan
jawaban bersama sama.
(ask parents for help in doing assignments, looking at Google Translate, and go to a
friend's house who has wifi if there is no network at home and work together.)
6 No problems
7 No problems
8 No problems
9 No problems
10 No problems
11 No problems
12 No problems
13 No problems
14 No problems
15 No problems
16 meminta bantuan temen untuk mengerjkan tugas bersama, dan menanyakan.
(ask friends for help to do the task together, and ask.)
17 meminta bantuan orang tua dan kakak dalm mengerjakan tugas
(ask parents and older siblings for help in doing the task)
18 mengajak teman mengerjakannya bersama dan memninta bantuan orang tua.
(invite friends to do assignments together and ask for help from parents.)
19 meminjam hp kakak dan meminta bantuan kakak dan mengerjakan tugas sekolah
setelah kakak.
(borrow my older sibling's cellphone and ask for help and do schoolwork after my
older sibling.)
43
20 pergi kerumah teman yang mempunyai signal yang bagus agar bisa belajar.
(go to a friend's house who has a good signal to study.)
21 No problems
22 meminta bantuan kakak untuk mengerjakan soal
(ask my older sibling for help to do the assignments)
23 No problems
24 saya meminta tolong teman dalam mengerjakan tugas
(I ask a friend for help in doing the task)
25 meminta bantuan orang tua dalam mengerjakan tugas.
(ask parents for help in doing the task.)
26 meminta bantuan orang tua dalam mengerjakan tugas.
(ask parents for help in doing the task.)
27 meminta bantuan teman.
(ask friends for help.)
28 No problems
29 meminjam hp kakak
(borrowed my older sibling's cellphone)
30 No problems
31 No problems
Students in VIII.1 class mentioned some solutions to overcome the challenges in

English online learning: asking for help from parents, siblings, and friends to finish the
assignments, utilizing Google Translate for learning the vocabulary, and always reading
textbooks provided by the teacher, borrowed a good digital device, and went to a place
that had good signal like friends' house so the students could follow the online learning
well.
44
Student Solutions
1 No problems
2 mengerjakn tugas bersama teman sekelas.
(doing homework with classmates)
3 meminjam hp teman, berdiskusi dengan teman dan mengurmpulkan tugas melalui hp

teman.
(borrow a friend's cellphone, discuss with friends and submit assignments through a
friend's cellphone)
4 No problems
5 bertanya keepada teman yang satu kelas dan bergabung kedalam kelompok belajar
teman agar bisa mempelajari materi yang diberikan guru.
(ask friends who are in the same class and join a friend's study group so we can learn
the material given by the teacher.)
6 datang kesekolah menemui guru dan meminta tugas yang diberikan pada Google
Classroom,dan mengumpulkannya setelah selesai.
(come to school to meet the teacher and ask for the assignments given in Google
Classroom, and collect them after finish.)
7 belajar bersama dirumaah teman sekelas.
(study together at home with classmates.)
8 melihat jawaban di Google.
(see answer on Google.)
9 menghemat kuota agar bisa selalu ikut pembelajaran.
(save quota so I can always join in learning
10 meminta teman mengirim tugas saya.
(ask a friend to send my assignment.)
11 memcari jawaban di Google dan bertanya pada teman.
45
(looking for answers on Google and asking friends.)
12 No problems
13 No problems
14 mengerjakan tugas dirumah teman
(doing assignments at a friend's house)
15 meminjam hp sepupu untuk mengerjakan tugas sekolah
(borrow a cousin's cellphone to do assignments)
16 No problems
17 No problems
18 No problems
19 No problems
20 mencari jawaban di Google dan mengunakan Google Translate untuk

menerjemahkan kosa kata, dan membandingkan jawaban dengan teman yang
sudah selesai.
(search for answers on Google and use Google Translate to translate vocabulary,
and compare answers with friends who have finished.)
21 No problems
22 No problems
23 No problems
24 No problems
25 menemui guru disekolah dan menanyakan tugas yang belum saya kerjakan
dansetelah selesai saya antar kesekolah lagi.
(meet the teacher at school and ask for assignments that I haven't done and when
I'm done I take them to school again)
VIII.2 students stated several solutions to overcome the problems they faced in
English online learning. They discussed and learned with their friends to finish the
assignments, borrowed a good digital device, and asked friends to send the assignments
so they could submit them on time, utilizing Google and Google Translate to search for
46
the correct answer and vocabulary. Some also mentioned that they often asked the teacher
directly at school about the assignments.
Student Solutions
1 bertanya kepada teman yang mengerti
( I ask a friend who understands)
2 menemui guru disekolah dan menanyakan tugas yang belum

dikerjakan dan meminjam handpone kakak saya
(meet the teacher at school and ask for assignments that have not
been done and borrow my older sibling's cellphone)
3 menemi guru disekolah dan menanyakan tugas yang belum

dikerjakan
(meet the teacher at school and ask for assignments that have not
been done)
4 kadang meminjam hp tetangga untuk mengerjakan tugas sekolah
(sometimes borrow a neighbor's cellphone to do school assignments)
5 meminta teman mengerjkannya bersama sama saat siang hari
(ask friends to do it together at noon)
6 melihat jawaban diGoogle , melihat jawaban teman
(see answers on Google, and see friends’ answers)
7 jika tidak bisa menjawab, saya melihat jawaban teman
(if I can't answer, I'll see my friend's answer)
8 saya melihat jawaban diGoogle
(I saw the answer on Google)
47
9 No problems
10 No problems
11 No problems
12 melihat jawaban teman yang sama, dan mengumpulkan tugas

kesekolah apabila tidak ada signal.
(see friend's same answers, and collect the assignments directly to

school when there is no signal.)
13 No problems
14 No problems
15 menemui guru disekolah agar bisa mengetahui tugas yang duberikan

dan meminjam hp teman apabila tidak ada kuota dirumah
(meet the teacher at school so that they can find out the assignments
given and borrow a friend's cellphone if there is no quota at home)
16 No problems
17 meminjam hp kakak untuk mngerjakan tugas dan meminta tolong

kakak mengerjkannya.
(borrowed my older sibling's cellphone to do assignments and asked

him/her to do it)
18 melihat jawaban di Google
(see answer on Google)
19 kesekolah menemui guru bhasa inggris untuk menanyakan tugas

yang belum dikerjakan
(go to school to meet the English teacher to ask for assignments that
have not been done)
20 harus meminjam handpone paman saya
48
( I have to borrow my uncle's cellphone)
21 No problems
22 No problems
23 No problems
24 No problems
25 No problems
26 No problems
27 No problems
28 No problems
Students in VIII.3 implemented some solutions to face problems in English

Online Learning. They just searched for the answers to the assignments on Google or
asked friends for help to finish it. They also borrowed a good digital device from others
for online learning. In addition, some students directly went to school to ask and submit
their assignments to the teacher.
Table 4.13 Teacher’s Applications Used in English Online Learning
Teacher Applications
1 WhatsApp, Google Meet, Google Classroom, YouTube, Google Drive
2 WhatsApp, Google Meet, Google Classroom, YouTube, Google Drive,

PowerPoint
The teachers mentioned that they used various online learning media or
applications such as WhatsApp, Google Meet, Google Classroom, YouTube, Google
Drive, and PowerPoint in English online learning.
49
Table 4.14 VIII.1 Students’ Applications Used in English Online Learning
Student Applications
1 Google Classroom, Google Translate,Google Meet, WhatsApp, YouTube
2 Google Classroom, Google Translate, YouTube, Scribd, and Google Meet
3 Google Translate, Google Meet, YouTube, WhatsApp, and Facebook
4 Google Classroom, Google Meet, Google Translate, YouTube, Facebook and

WhatsApp
5 Google classrom, Google Translate,WhatsApp
6 Google Classroom, Google Meet, WhatsAppp, YouTube, kamus online (online

dictionary)
7 Google Meet, Google Classroom, YouTube, WhatsApp, kamus online (online

dictionary)
8 Google Meet, Google Classroom, kamus bahasa inggris online (English online
dictionary), YouTube and WhatsApp
9 Google Classroom, Google Meet, WhatsApp, YouTube
10 WhatsApp, Google Classroom untuk melihat tugas (for checking out the assigments),
and Google Meet, YouTube, Facebook.
11 WhatsApp, Google Meet, kamus online (online dictionary)
12 Google Classroom, Google Meet, WhatsApp, YouTube, ruang guru
13 Google Classroom, WhatsApp, YouTube, Google Translate
14 Google Classroom, Google Meet, WhatsApp, YouTube, dan Google Translate
15 Google Classroom, Google Translate, ruang guru, WhatsApp
16 WhatsApp, Google Classroom, YouTube
17 WhatsApp, Google Classroom, Google Meet
18 WhatsApp, Google Classroom, Google Meet, YouTube
19 Google Meet, Google Classroom, WhatsApp
20 WhatsApp, Google Meet, Google Classroom
50
21 WhatsApp, Google Classroom
22 Google tanslate, WhatsApp
23 Google Classroom, Google Translate, WhatsApp, YouTube, ruang guru
24 WhatsApp, Google, Google Meet
25 Google Meet, Google Drive, WhatsApp, Google Classroom
26 Google Classroom, WhatsApp, YouTube
27 Google Classroom, Google Meet, WhatsApp, YouTube
28 WhatsApp, Google Classroom, YouTube, kamus online (online dictionary) and

game bahaa inggris online (Online English games)
29 Google Classroom, WhatsApp
30 WhatsApp, Google Meet
31 Google Translate
Students in VIII.1 wrote that they used several applications during the online
learning: Google Classroom, Google Meet, Google Translate, Google Drive, YouTube,
Facebook, WhatsApp, Ruang Guru, Online Dictionary, and English Online Games.
4 Google Classroom, WhatsApp, Google Meet, YouTube, Google Translate, Scribd
6 tidak punya handpone (does not have handphone)
7 WhatsApp, YouTube
8 Google Classroom, YouTube
9 Google Meet, Google Classroom, WhatsApp
51
13 WhatsApp, Google Classroom, Google Meet, YouTube, Facebook
14 Google Classroom, YouTube, WhatsApp
15 Google Classroom, WhatsApp, Google Meet, YouTube
16 Google Classroom, WhatsApp, Google Meet, YouTube
17 ruang guru, WhatsApp, Google Classroom, YouTube
18 WhatsApp, Google Classroom, Google Translate, YouTube
21 WhatsApp, Google Translate, Google Classroom
22 Google Classroom, Google Meet, WhatsApp, YouTube, Google Translate
23 Google Classroom, Googlle Meet, WhatsApp, YouTube, Google Translate
Students in VIII.2 mentioned several applications they used during the online
learning, such as Google Classroom, Google Meet, Google Translate, YouTube,
Facebook, WhatsApp, Ruang Guru, and Scribd. However, a student wrote that she did
not use any application because she did not have a handphone.
1 Google Translate, Google Meet
2 Google Classroom,WhatsApp, YouTube
4 Google Classroom, WhatsApp, Google Meet, Google Drive
52
6 Google Classroom, YouTube
9 WhatsApp, YouTube, Google Classroom
10 WhatsApp, Google Meet, YouTube, Google Translate
11 WhatsApp, Google Classroom, Google Translate,YouTube
12 WhatsApp, Google Classroom, YouTube, kamus online (online dictionary)
14 WhatsApp, Google Classroom, Google Translate, ruang guru
20 Google Meet, WhatsApp, YouTube
22 WhatsApp, Google Classroom, YouTube, Google Translate
53
Students in VIII.3 stated that they used Google Classroom, Google Meet, Google
Translate, Google Drive, YouTube, WhatsApp, Ruang Guru, and Online Dictionary to do
English online learning activities.
4.1.3 Data Verification

The data needed to be verified to see if the data were enough to answer the research
questions of the study.
Table 4.17 Themes and Codes Verification
Theme 1: Problems/Obstacles in English Online Learning Activities
Responses
Teachers VIII.1 Students VIII.2 Students VIII.3 Students
-hard to do - unstable internet - unstable internet - unstable internet

assesments connection connection connection
- unstable internet - limited internet - limited internet - limited internet

connection quota quota quota
- limited internet - economic factor - lack of digital - lack of digital

quota devices devices
- lack of digital
- hard to manage devices - hard to understand - hard to understand
learning time material material
- hard to understand
material - boring learning - difficult to use
activities many online
-lots of assignments,
applications
-lazy to do
-boring learning
assignments
activities
-noisy environment
Codes : hard to do assesments, unstable internet connection, limited internet quota, hard to
manage learning time, economic factor, lack of digital devices, lots of assignments, boring
learning activities, noisy environment, lazy to do assignments, and difficult to use many online
applications.
54
Theme 2: Solutions to the Problems in English Online Learning Activities
Responses
- asked the -asked for help to - discussed and - asked for help to
assignments directly family and friends to learned together with friends to finish the
at school finish the assignments friends assignments
- called the student’s -utilized Google - borrowed a good - utilized Google

parents and friends Translate digital device
- borrowed a good
- search information - always read -asked friends to send digital device
in the internet for the textbooks provided by the assignments to
- asked the
online learning the teacher submit it on time
assignments directly
application
-borrowed a good -utilized Google and at school
procedures
digital device Google Translate
- provided offline
-went to a place that
learning videos and
had good signal
flexible learning
time
Codes : asked the assignments directly at school, called the student’s parents and friends,
search information in the internet for the online learning application procedures, provided
offline learning videos and flexible learning time, asked for help to family and friends to finish
the assignments, utilized Google and Google Translate, read textbooks provided by the teacher,
borrowed a good digital device, went to a place that had good signal, and discussed and learned
together with friends.
Theme 3: Applications Used in English Online Learning Activities
Responses
-WhatsApp -Google Classroom -Google Classroom -Google Classroom
-Google Meet -Google Meet -Google Meet -Google Meet
-Google Classroom -Google Translate -Google Translate -Google Translate
-YouTube -Google Drive -YouTube -Google Drive
55
-Google Drive -YouTube -Facebook -YouTube
-PowerPoint -Facebook -WhatsApp -Facebook
-WhatsApp -Ruang Guru -WhatsApp
-Ruang Guru -Scribd -Ruang Guru
-Online Dictionary -Online Dictionary
-English Online Games
Codes : WhatsApp, Google Meet, Google Classroom, YouTube, Google Drive,

PowerPoint, Google Translate, Facebook, Ruang Guru, Online Dictionary,
English Online Games, and Scribd.
In the first theme, the teachers and students faced the same problems in English
online learning: unstable internet connection and limited internet quota. Besides that, the
teachers mentioned that it was hard to do assessments and manage learning time. The
students added that they faced the lack of digital devices because of the economic factor,
lots of assignments, boring learning activities, noisy environment, laziness in completing
assignments, and difficulty in using many online applications.
In the second theme, the teachers and students delivered several solutions to
overcome the problems in English online learning. The teachers suggested the students
ask for the assignments directly at school, and some students did it for sure. The teachers
also sometimes called parents and friends to check the passive students’ conditions and
searched information on the internet for the online learning application procedures.
Moreover, they provided offline learning videos and flexible learning time. Meanwhile,
the students asked for help from their family and friends to finish the assignments,
utilized Google and Google Translate, read textbooks provided by the teacher, borrowed
a good digital device, went to a place with a stable signal, then discussed and learned
together with friends.
In the last theme, the teachers and students mentioned several applications or
media they used in online English learning activities. Both teachers and students
mentioned that they used WhatsApp, Google Meet, Google Classroom, YouTube, and
Google Drive for English online learning. The students added other applications: Google
Translate, Facebook, Ruang Guru, Online Dictionary, English Online Games, and Scribd.
In addition, the teacher also wrote another application that helped them to teach online,
56
which was PowerPoint. All in all, these data of problems, solutions, and applications used
in English online learning were verified enough to reach the objectives of the study.
4.2 Discussion of the study

Researcher continued to discuss the findings of the study. Using the three
questions of close-ended and three questions of open-ended questionnaire, the instrument
was provided to find out the problems faced by the teacher and student in running the
online English learning, what the teachers do to overcome the problems in running the
online English learning, and the platform that the teachers and students use in running the
online English learning at SMP Negeri 6 Indralaya.
4.2.1 Problems/Obstacles in English Online Learning Activities
In this section, the participants were asked to answer the first and second questions
from the close-ended and open-ended questionnaire, which were related to the problem of
the online learning implementation. The first closed-ended question asked ―Have you
faced any problems/obstacles in carrying out online English learning activities during the
COVID-19 pandemic at SMP Negeri 6 Indralaya?.‖ 41 students (49%) chose option yes, while 43
students (51%) chose option no. Based on the percentage, most students were not faced any
problem in English learning activities during the pandemic. However, only two students differed
between the options, which was considered insignificantly different. From the 49% students’
perspectives, the problem they faced were the lack of digital devices because of the
economic factor, lots of assignments, boring learning activities, noisy environment,
laziness in completing assignments, and difficulty in using many online applications.
Researcher found out that most of the problem previously mentioned was often happened
in conventional-class (offline learning). Lots of assignments, boring learning activities,
noisy environment, laziness in completing assignments were regular problem faced by
teachers and students all over the world either offline or online learning (Salahuddin et
al., 2022). It was also supported by Atmojo and Nugroho (2020) along with GillettSwan
(2017) by considering that many factors affected student involvement and participation
during the online learning process, such as assignments, subject matter, internet access,
and internet quota.
Moreover, most of them mentioned that unstable internet connection and limited
internet quota were the major problems faced in online learning. Mishra et al. (2020) state
that unstable internet networking was the main problem even in higher education
especially in video conference meeting. They also added that by keeping students to turn
57
off the camera and audio in video conference meeting, this problem could be
minimalized. Unfortunately, if learning continued like that, the effectiveness of learning
was feared to drop drastically. The students' activeness in the class also would not be seen
because they stayed on mute and off-cam. On the one hand, learning in secondary
education usually still required guidance and detailed explanations about the lesson from
the teacher (teacher’s talk) (Kusuma et al., 2021). The teachers might lose their
enthusiasm for teaching and explaining the materials because it was like they were talking
to themselves if there was no response in class.
However, the results from the previous explanation were inversely proportional to
the study conducted by Sedova et al. (2019). Their research states that in delivering the
material, the teacher used the lecture method, where students just sat, took notes, and
listened to what the teacher said even in online learning. There were few opportunities for
them to ask questions. Thus, the learning atmosphere was not conducive, so students
became passive. And all of that proved whether there was a response given or not, the
method applied was already unsuccessful in making students understand well what they
were learning (Shamsipour & Allami, 2012).
The teachers also mentioned that it was hard to do online assessments and manage
learning time. It was caused due to irregular time management during the pandemic. By
studying at home, students and teachers would not focus on lessons alone due to the many
distractions from the surrounding environment (Insyra & Erlina, 2022). Additionally, the
majority of them did many activities at the same time, causing learning activities to be
neglected. Nevertheless, the statement in this study is inversely proportional to the
research conducted by Maruf and Anjely (2020). The results of their research revealed
that online learning created a peaceful and comfortable atmosphere for students to study
anytime, anywhere.
Furthermore, the Covid-19 pandemic also significantly impacted all sectors of life,
including the economy. Yet, the children who attended school had to take online learning
with the cost of purchasing an internet quota which was quite expensive (Suri et al.,
2021). Especially if students had to attend video conference meetings that required a lot
of internet quota, have expertise in running learning applications, as well as capable
devices and technology to support the smooth running of the class. Online learning
required a relatively large internet quota and expensive devices, which were very
demanding for students.
58
4.2.2 Solutions to the Problems in English Online Learning Activities
In this section, the participants were asked to answer the third and fourth questions
from the close-ended and open-ended questionnaire, which were related to solutions to
the problems in english online learning activities. The second close-ended question asked
―Based on your answer to question number 2, have you implemented various solutions to
overcome problems/obstacles in carrying out online English learning activities during the
covid-19 pandemic at SMP Negeri 6 Indralaya Utara?.‖ 41 students (49%) chose option
yes, while 43 students (51%) chose option no. Based on the percentage, most students
had not implemented various solutions to overcome problems/obstacles in carrying out
online English learning. Same as the previous result, only two students differed between
the options, which was considered insignificantly different. So, the researcher continued
to deepen the information of the other 41 students (49%). According to Hodges et al.
(2020), teachers were required to apply good learning strategies that can be designed
according to student needs, especially in the online learning system which was considered
unfamiliar to the Indonesian people in general. The majority of Indonesian people were
technology illiterate (Asdin & Erlina, 2022). So that it was challenging for some sectors
to implement online learning. In this study, the teachers at SMPN 6 Indralaya utara
provided solutions to students regarding materials or assignments that they did not
understand in online learning directly, either through other media such as telephones, text
messages, or meeting teachers in person. The teachers also sometimes called parents and
classmates to check the passive students' conditions. So, the teacher can know the cause
of the absence or inactivity of students in class. Teachers at SMPN 6 Indralaya also
searched information on the internet for the online learning application procedures to
make it easier for students to use applications in English online learning. Moreover, they
provided offline learning videos and flexible learning time. These things must be done to
attract students' interest in learning so that they continued to be enthusiastic even though
they had to study online. Thus, implementation of online learning strategy at SMPN 6
Indralaya considered acceptable. However, a study by Branch and Dousay (2015) against
the result of the present study by stating that due to the lack of an appropriate design
which considered ―too adapting students’ needs‖ and development process in the learning
adaptation process, online learning was rejected during the pandemic as an effective
alternative education system in emergency distance learning.
On the other hand, the facts showed that there was a need for collaboration
between teachers and students to overcome the negative effect of the Covid-19 Pandemic
59
learning system. Students must also be able to overcome the difficulties encountered
during online learning. In addition, the limited time and the limited number of English
language teachers at SMPN 6 Indralaya caused the school to be incapable of optimally
addressing the existing problems. The researcher highlighted that in overcoming learning
difficulties, some students took the initiative to ask for help from their family and friends
to finish the assignments. Based on inquiry conducted by Daniel (2020), students whose
parents were not supportive and had a home environment that was not conducive to
learning can lead to suboptimal learning outcomes. The students at SMPN 6 Indralaya
also read textbooks provided by the teacher. In case they found difficulties in finding the
meaning of a word, they utilized Google and Google Translate to help aside the old-
fashioned dictionary (Veda et al., 2016). They also borrowed a suitable digital device and
tried to go to a place with a stable signal to attend lesson meetings. Then discussed and
learned together with friends about the materials and topics discussed at the meeting.
4.2.3 Applications Used in English Online Learning Activities
In this section, the participants were asked to answer the fifth and sixth questions
from the close-ended and open-ended questionnaire, which were related application used
in English online learning. The third close-ended question asked ―Do you use various
applications in carrying out online English learning activities during the covid-19
pandemic at SMP Negeri 6 Indralaya Utara?.‖ 83 students (99%) chose option yes, while
one student (1%) chose option no. Based on the percentage, most students had used
various applications in carrying out English online learning. From the data obtained of the
open-ended question, it was found that both teachers and students used WhatsApp,
Google Meet, Google Classroom, YouTube, and Google Drive for English online
learning. The students added other applications: Google Translate, Facebook, Ruang
Guru, Online Dictionary, English Online Games, and Scribd. In addition, the teacher also
wrote another application that helped them to teach online, which was PowerPoint. In the
researcher's view regarding the online learning was the need for careful preparation, the
readiness of teachers and students, and also no less important was the suitability of the
material with the application used. However, in reality, the implementation of online
learning caused many problems faced by both teachers and students (Dwitalia Sari,
2021). There were several common factors, many problems with online learning,
essential basic aspects related to equity and readiness of supporting devices such as
information media, and the ability of teachers to adapt the teaching strategy (Doucet et
al., 2020). For example, the use of LMS (learning management system) at Sriwijaya
60
University. A study conducted by Aprianti and Kurniawan (2022) found that the UNSRI
E-Learning system sometimes crashed and slowed down when too many users tried to
sign in, which made some students consider that UNSRI E-Learning obstructed the online
learning in their courses. Thus there was a possibility that it might occur in the
applications and social media mentioned earlier so that it can cause difficulties in
implementing English online learning at SMPN 6 Indralaya. However, this concern can
be overcome because the developers of these programs constantly update the system to
improve and renew the application's performance so that it will be more effective when
used.
61
CHAPTER V
CONCLUSIONS AND SUGGESTIONS
This chapter presents the conclusions of the study and suggestions for teachers,
students, and other researchers.
5.1 Conclusions
This study was aimed at finding the problems faced by teachers and students in
running the online English teaching, what the teachers did to overcome their problems,
and the platform that the teachers and students used in running the online English
teaching in learning at SMP Negeri 6 Indralaya. Eighty four students and two teachers at
SMPN 6 Indralaya were the participants in this study. The data were collected through six
questions in the form of questionnaire to get the students' and teachers’ answers.
Based on the findings and discussions in the previous chapter, there were three
conclusions drawn from this study. Firstly, there were some problems faced by both
students and teachers in English online learning at SMPN 6 Indralaya such as unstable
internet connection and limited internet quota, difficulty to manage learning time, lack of
digital devices because of the economic factor, lots of assignments, boring learning
activities, noisy environment, laziness in completing assignments, and difficulty in using
many online applications. Therefore, the researcher provided the second problem of study
to find the solution.
Secondly, it is about teachers and students method to overcome the English online
learning problems at SMPN 6 Indralaya utara. The teachers implemented some ways to
ensure the learning process went well; offer students to ask about the assignments directly
at school, called the student’s parents and friends if they did not attend the meeting,
searched information in the internet for the online learning application procedures,
provided offline learning videos to give them flexible learning time. The students also
used some alternatives to help them in English online learning; asked for help to family
and friends to finish the assignments, utilized Google and Google Translate, read
textbooks provided by the teacher, borrowed a good digital device, went to a place that
had good signal, and discussed and learned together with friends.
Thirdly, teacher and students were asked about the platform they applied in
English online learning at SMPN 6 Indralaya. Both students and teachers answered
commonly used application or social media like WhatsApp, Google Meet, Google
62
Classroom, YouTube, Google Drive, Google Translate, Facebook, Ruang Guru, Online
Dictionary, English Online Games, and Scribd.
5.2 Suggestions
According to the findings of the study, the researcher would like to deliver some
suggestions to help improve the quality of English online learning at SMP Negeri 6
Indralaya:
5.2.1 For teachers
To improve teacher competence in operating technology-based media, teachers
continue to learn from peers/peer tutors who are competent in the field, especially
technology. Teachers should further develop their respective competencies, including
skills in using information technology-based media. Furthermore, teachers should
understand the characteristics of students to facilitate the online learning process. Due to
the limited time and the absence of face-to-face meetings between teachers and students,
it is hoped that teachers can be more sensitive to understand the circumstances and
situations of each student.
5.2.2 For students
Students must manage time well, effectively, and efficiently in the school
environment and the neighborhood where they live. If everything can be arranged
adequately, all activities will be carried out as expected. Students can schedule all
activities to overcome this by determining the priority scale. A student can ascertain that
many things must be done, especially assignments inside and outside school. Students
make a schedule with their activities, for example, how to arrange prayer times so that
they are on time and disciplined in learning and completing other tasks. During this
Covid-19 pandemic, there are different learning patterns as on a normal day. Learning
patterns using Online Learning. Therefore as students, it is essential to understand time
management and be able to apply it in everyday life.
5.2.3 For Future Researchers
The reseacher suggests that the results of this study can be used as a reference to
conduct further research, such as an analysis of learning methods used in English online
learning. The researcher also hopes that future researchers can use quantitative methods
involving deepening information about the problems and solutions in English online
learning by using various instruments and more subjects about the current topic.
63
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APPENDICES
Appendix A Surat Usul Judul
68
Appendix B SK Pembimbing Skripsi
69
70
Appendix C Surat Izin Penelitian
71
72
Appendix D Surat Keterangan Selesai
Penelitian
73
74
Appendix E Questionnaire Instruction for Students
ANGKET PESERTA DIDIK
A. Identitas Responden
Nama : ………………………………..
Jenis Kelamin : ………………………………..
Kelas : ..………………………………
B. Tujuan
1. Angket ini bertujuan untuk mengetahui kendala/masalah, solusi, dan media aplikasi dalam
mengikuti kegiatan pembelajaran bahasa Inggris secara daring.
2. Jawablah setiap pertanyaan dengan seksama sesuai dengan jenis pertanyaan.
3. Identitas dan jawaban responden hanya digunakan dalam rangka penulisan skripsi dan
terjamin kerahasiannya.
C. Pertanyaan
1. Apakah Anda menghadapi masalah/kendala dalam mengikuti kegiatan pembelajaran

Bahasa Inggris secara daring selama pandemi covid-19 di SMP Negeri 6 Indralaya Utara ?
A. Ya B. Tidak
2. Bila jawaban pertanyaan nomor 1 “Ya”, tuliskan masalah/kendala yang dihadapi oleh
Anda dalam mengikuti kegiatan pembelajaran secara daring selama pandemi covid-19 di
SMP Negeri 6 Indralaya Utara !
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
3. Berdasarkan jawaban Anda pada soal nomor 2, apakah Andasudah melakukan berbagai
solusi untuk mengatasi masalah/kendala dalam mengikuti kegiatan pembelajaran
Bahasa Inggris secara daring selama pandemi covid-19 di SMP Negeri 6 Indralaya Utara?
A. Ya B. Tidak
4. Bila jawaban pertanyaan nomor 3 “Ya”, tuliskan solusi yang telah dilakukan oleh Anda
dalam mengatasi masalah/kendala selama mengikuti pembelajaran Bahasa Inggris
secara daring selama pandemi covid-19 di SMP Negeri 6 Indralaya Utara!
___________________________________________________________________
___________________________________________________________________
75
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
5. Apakah Anda menggunakan berbagai media aplikasi dalam mengikuti kegiatan

pembelajaran Bahasa Inggris secara daring selama pandemi covid-19 di SMP Negeri 9
Indralaya?
A. Ya B. Tidak
6. Bila jawaban pertanyaan nomor 5 “Ya”, Tuliskan media aplikasi yang Anda gunakan
dalam mengikuti kegiatan pembelajaran Bahasa Inggris secara daring selama pandemi
covid-19 di SMP Negeri 6 Indralaya Utara !
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
TERIMA KASIH
76
Appendix F Students’ Responses
DATA 8.1
1. Nama : Muhammad Yunus (laki-laki)
Jawaban angket :
Nomor 1 YA
Nomor 2 : kendala yang dihadapi keterbatasan kuota , tidak memahami materi yang diberikan guru
dan susah memahami kosa kata bahasa inggris, bosan mengerjakan tugaas, susah signal Internet
dirumah.
Nomor 3 : YA
Nomor 4 Solusi yang dilakukan membeli kamus bahasa inggris dan menggunakan aplikaasii
goooggle translate agar bisa menjawab soal yang diberikan guru, istirahahat denngaan cuukuup agar
bisa mengerjekan tugas dan mengerjakan bersama temaan
Nomor 5 : YA
Nomor 6 : Media aplikasi yang digunakan : google classroom, google translate,google meet,wash app,
youtube.
2. Nama : Mahfud setia aji (laki laki)

Jawaban angket :
Nomor 1 : Tidak
Nomor 2 : tidak kendala yang dihadapi
Alasan : orang tua sudah memasang wifi dirumah,mengerjakan setiap tugas yang diberikan guru
agar tidak menumpuk, harus mempunyai laptop dan handpone dirumah, dan kamus bahasa inggris
yang lengkap
Nomor 5 : ya
Nomor 6 : Aplikasi yang digunakan google classroom, google translate, youtube, scribd, dan google
meet.
3. Nama : Andik hafiz rizki ananda (laki-laki)

Jawban angket :
Nomor 1 : Ya
Nomor 2 : kendala yang dihadapi tidak kosentrasi disaat guru mennerangkan materi karena
dirumah sangat ribut, dan tugas yang diberikan guru terlalu banyak dan membuat bosan dan lelah dan
jaringan yang lemot, susah membeli kuota
Nomor 3 : Ya
Nomor 4 : meminta bantuan orang tua untuk mengeerjakannya dan belajar memahami materi yang
diajarkan guru dengan membacaa buku pelajran yang diiberikan
Nomor 5 : Ya
Nomor 6 : Aplikasi yang digunakan : google translate, google meet, youtube, washappp, dan facebook.
4. Nama : Aroohman syah (laki-laki)

Jawban angket :
Nomor 1 : Tidak
Alasan : tidak ada kendala karena dirumah sudah ada wifi sehingga mudah mengakses internet dan
bisa membuka semua aapllikkassi beelaajaar
Nomor 5 : ya
Nomor 6 aplikasi yang digunakan ; google class room, google meet, google translate, youtube
,facebook dan wash app
5. Nama: Syifa salsa bila( perempuan)

Jawaban angket :
Nomor 1 : Ya
77
Nomor 2 : kendala yang dihadapi tugas yang diberikan begitu banyak, dan membuat bosan
sehingga tuga jarang dikerjakan, tidak mengerti materi yang disampaikan oleh guru, aliran listrik
sering mati dan menyebabkan signal terkendala dan saya sering absen, tidak ada uang untuk membeli
kuota terus.
Nomor 3 : Ya
Nomor 4 : meminta bantuan orang tua dalam mengerjakan, melihat google translate, dan pergi
kerumah teman yang memiliki wifi jika tidak ada jaringan dirumah dan mengerjakan jawaban bersama
sama
Nomor 5 : Ya
Nomor 6 : Aplikasi yang digunakan ; google clasromm, google translate,washapp
6. Nama : Mrychie nurfatimah ( perempuan)
Jawaban angket
Nomor 1 : tidak
Alasan : karena sudah memiliki fasilitas elektronik lengkap dan signal yang memadai dirumah
Nomor 5 : ya
Nomor 6 : Aplikasi yang digunakan ; google classroom, google meet, washappp, nyoutube ,
kamus online
7. Nama : M andika ( laki laki )
Jawaban angket :
Nomor 1 : tidak
Alasan ; karena saya mengerjakan setiap tugas yang diberikan guru agar tidak menumpuk, dan
selalu mengcek jaringan ketikan waktu belajar dimulaii dan menyiapkan kuota cadangan.
Nomor 5 ; ya
Nomor 6: google meet, google classroom, YouTube, washapp, kamus online
8. Nama: Dwian maria saputra
Jawaban angket
Nomor 1: tidak
Alasan karena selalu dibantu orang tua dalam mengerjakan tugas dan jika tidak paham akan bertnya
kepada teman yang sudah selesai mengerjakan aplikasi yang digunakan
Nomor 5 : ya
Nomor 6: aplikasi yang digunakan washapp, google meet, google classroom, Kamus Bahasa inggris
online, youtube
9. Nama: M efrianda ( laki laki )
Jawaban angket :
Nomor 1 : tidak ada kendala yang dihadapi
Alasan karena diruma sudah ada jaringan wifi dan juga saat guru menereangkan saya membuat
cacatan agar bisa dibaca kembali apabila ada soal latihan.
Nomor 5 : ya
Nomor 6 : Aplikasi yang digunakan google classroom, google meet, youtube ,washapp
10. Nama : Aisah ramadani
Jawaban angket
Nomor 1 tidak ada kendala
alasan karna selalu dipantau oleh ibu saya ketika belajar dirumah dan meminta bantuan ibu jika
tidak ada materi yang tidak dipahami dan juga mempunyai kuota yang cukup
nomor 5 : ya
nomor 6: Apllikasi yang digunakan , wassapp, google classroom untuk melihat tugas, dan google
mett , youtube, facebook.
11. Nama : Herlita nur aida ( perempuan)
Jawaban angket
Nomor 1 : tidak ada kendala
Alasan karena ayah saya sudah membeli laptop untuk belajarar dan membeli cukup kuota belajar,
nomor 5 : ya
78
aplikasi yang digunakan wasshappp, google meet,kamus online bahasa inggris
12. Nama Ammelia ( perempuan )
Jawaban angket
Nomor 1 ; tidak ada kendala yang dihadapi
Alasan karena saya mengerjakan tugas bersama teman sekolah dirumhnya sehingga bisa dikerjakan
semua dan mengikuti les ruang guru
Nomor 5 : ya
Nomor 6 : google classroom, google meet, washappp, youtube, ruang guru ,
13. Nama : M alvito ( laki laki )
Jawaban angket :
Nomor 1 : tidak
Alasan : karena sudah punya fasilitas wifi dan laptop dirumah dan saya juga mengikuti kursus
bahasa inggris
Nomor 5 : ya
Nomor 6 : google classroom,washapp, youtube, google translate,
14. Nama : Nichia handayani ( perempuan )
Jawaban angket :
Nomor 1 : tidak
Alasan : karena saya mempunya laptop dan modem dirumah dan buku kamus bahasa inggris
sehingga bisa lebih mudah mengerjakan tugas
Nomor 5 : ya
Nomor 6: google classroom, google meet, washapp,youtube, dan google translate
15. Nama : Bintang cerlando ( laki laki )
Jawaban angket
Alasan : karena saya mengikuti les ruang guru dan saya juga meminta bantuan kakak saya jika
menemukan soal dan latihan yang sulit dijawab
Nomor 5 ; ya
Nomor 6 ; google classroom, google translate, ruang guru, washapp
16. Nama : Ferly ( laki laki )

Jawaban angket :
Nomor 1 : ya
Nomor 2 : jaringan yang tidak stabil,kartna keterbatasan kuota tidak mempunyai laptop dan
handpone tidak memadai untuk belajar online , materi yang disampaikan guru tidak dipahami
dengan baik, bnyaknya tugas yang diberikan,dan malas
mngerjakan
nomor 3 : ya
nomor 4 : meminta bantuan temen untuk mengerjkan tugas bersama, dan menanyakan kepada guru
apoabila soal yang dikerjakan tidak mengertinomor 5 : ya
nomor 6 : aplikasi yang digunakan wasssappp, google classroom, youtube
17. Nama M. Rafael ( laki laki )
Jawaban angket :
Nomor 1 : ya
Nomor 2 : Kendala yang dihadapi karena materi yang diajarkan tidak dipahami dan pejelasan guru
kurang menarik dan banyak tugas yang diberikan, sehingga menumpuk
Nomor 3 : ya
Nomor 4 : solusi meminta bantuan orang tua dan kakak dalm mengerjakan tugas
Nomor 5 : ya
Nomor 6 : aplikasi yang digunakan washsapp,googleclassroomh,google meet,
18. Nama : Azizah risky Amanda ( perempuan )
Jawaban angket :
79
Nomor 1 : ya
Nomor 2 :kendala yang dihadapi tidak terlalu paham dengan materi yang diberikan guru, dan
kurang pengetahuan dalam bahasa inggris kosa kata,dan malas mengerjakan tugas karena banyak .
Nomor 3 : ya
Nomor 4 : solusi mengajak teman mengerjakannya bersama dan memninta bantuan orang tua
Nomor 5 ; ya
Nomor 6 : aplikasi yang digunakan, wassapp, google classrommm, google meet,youtube
19. Nama Ten agnes monica ( perempuan )
Jawaban angket
Nomor 1 : ya
Nomor 2 : kendala yang dihadapi ; tidak memiliki han nhandpone dan laptop dirumah sehingga
sulit untuk belajar online dan mengumpulkan tugas
Nomor 3 : ya
Nomor 4 : solusi yang d saya meminjam hp kakak dan meminta bantuan kakakk daan
mengerjakan tugas sekolah setelah kakak .
Nomor 5 ; ya
Nomor 6 : google meet,google classroom,washapp
20. Nama Mutia citra ( perempuan)
jawaban angket
nomor 1 ; ya
nomor 2 : kendala yang dihadapi ; susah akses internet dan tidak mengerti dan paham penjelasan
guru karena suara nya terputus putus
nomor 3 ya
nomor 4 : solusi pergi kerumah teman yang mempunyai signal yang bagus agar bisa belajar ,
nomor 5: ya
nomor 6 : aplikasi yang digunakann washapp,google meet, google classroom
21. Nama Wahyu firmansyah ( laki laki )
Jawwaban angket
Nomor 1 : tidak
Alasan tidak ada kendala karena dibantu oleh ibu mengerjakan dan mempunyai kuota yang cukup
Nomor 5 ya
Nomor 6 aplikasi yng digunakan washpp, google classroom
22. Nama M balvan Jordan mora
Jawaban angket
Nomor 1 :ya
Nomor 2 : Kendala yang dihadapi ; materi yang dijelaskan guru kurang dipahami dan saya
menjadi bingung apalagi bahasa inggris
Nomor 3 : ya
Nomor 4 : solusi meminta bantuan kakak untuk mengerjakan soal,
Nomor 5 : ya
Nomor 6 : google tanslate, washapp,
23. Nama Arjun : ( laki laki)
Jawaban angket :
Nomor 1 : tidak
Alasan : sudah ada laptop dan sudah mengikuti les ruang guru dan belajar kosa kata diajarkan oleh
ibu saya
Nomor 5 : ya
Nomor 6 : google classroom,google translate,wasapp,youtube,ruang guru,
24. Nama M alfareza kendala ( laki laki )
Jawaban angket
Nomor 1 : ya
80
Nomor 2 : kuota terbatas dan signal yang buruk sehingga saya susah untuk mengikuti belajar dan
tidak mengerti perjelasan guru
Nomor 3 ya
Nomor 4 solusi saya meminta tolong teman dalam mengerjakan tugas
Nomor 5 : ya
Nomor 6 : aplikasi yang digunakan wasappp, google, google meet.
25. Nama Juwita dian sari pasaribu (perempuan)
Jawaban angket
Nomor 1 : ya
Nomor 2 : kendala yang dihadapi signal yang buruk dan juga pengetahuan tentang bahasa inggris
kurang jadi agak sulit dalam memahami materi, karena tidak bertemu secara langsung dalam
belajar,
Nomor 3 : ya
Nomor 4 : solusi meminta bntuan orang tua dalam mengejakan tugas
Nomor 5 : ya
Nomor 6 : Aplikasi yang digunakan google meet,goole drive, washappp,google classroom
26. Nama Bayu agung irwanda (laki laki )
Jawaban angket :
Nomor 1 : ya
Nomor 2 kendala yang dihadapi tidak ada signal dan kuota sedikit karena tidak ada uang untuk
selalu membeli kuota,
Nomor 3 ; ya
Nomor 4 : solusi meminta bantuan orang tua dalam mengerjakan tugas
Nomor 5 : ya
Nomor 6 .aplikasi yang digunakan ,google classroom, washapp,youtube
27. Nama Putrid hidayah ( perempuan |)
Jawaban angket
Nomor 1 ya
Nomor 2 :kendala yang dihadapi tidak paham dengan apa yang dijelaskan guru dan tugas yang
diberikan banyak,sehingga menumpuk
Nomor 3 ; ya
Nomor 4 ;solusi meminta bantuan temandan aplikasi yang digunakan ,
Nomor 5 ; ya
Nomor 6 ; google classroom,google meet, washapp,youtube
28. Nama Octaria ( perempuan ) jawaban angket
Nomor 1 |: tidak
Alasan : karena signal dirumah sudah bagus karena ayah saya memasang wifi dan saya juga ikut
les bahasa inggris dan ibu juga membantu saya mengerjakan tugas
Nomor 5 : ya
Nomor 6 : wassappp, google classroom, youtube, kamus online dan game bahaa inggis online
29. Nama Nurul azizah : ( perempuan)
Jawaban angket :
Nomor 1 : ya
Nomor 2 : kendala yang dihadapi ; tidak ada jaringan internet, tugas yang diberikan terlalu
banayak dan capek mengerjkannya,bosan, ,tidak memahami materi belajar
Nomor 3 : ya
Nomor 4 : solusi meminjam hp kakak, aplikasi yang digunakan wassappp, goole clasoom,
Nomor 5 : ya
Nomor 6 : google classroom,washapp,
30. Nama Rian ( laki laki )
Jawaban angket :
nomor 1 ; tidak
81
alasan tidak ada kendala karena saya dibantu belajar oleh saudara dan membuka kamus jika tidak
ada kosa kata yang dipahami
nomor 5 ; ya
\nomor 6 : aplikasi yang digunakan, washapp, google meet
31. Nama M deto Fernando ( laki laki )
Jawaban angket
Nomor 1 ; tidak
Alasan tidak ada kendala karena jaringan dirumah saya cukup bagaus dan materi yang disampaikan
guru guru juga sudah jelas .
Nomor 5 : ya
Nomor 6 : saya juga mengunakan aplikasi goggle trannslaate dan meminta bn bantuuan kakakk
saya dalam mengerjkan soal
82
DATA 8.2
1. Nama : Septian ramadani ( laki laki )
Jawaban angket :
Nomor 1 : tidak
Alasan : karena di rumah saya sudah ada jaringan wifi yang bagus dan saya mempunyai alat
elektronik seperti handpone,laptop,
Nomor 5 ; ya
Nomor : aplikasi yang digunakan washapp,google classroom,
2. Nama M farel ( laki laki )
Jawaban angket
Nomor 1 : ya
Nomor 2 : kendala yang dihadapi; buruknya aksess jaringan dan terbatasnya kuota intternet,
Nomor 3 : ya
Nomor 4 : solusi mengerjakn tugas bersama teman sekelas,
nomor 5 : ya
nomor 6 : aplikasi yang digunkan washapp,,google classroom.
3. Nama : Riski Muhammad rajab ( laki laki )

Jawaban angket
Nomor 1 : ya
Nomor 2 : kendala yang dihadapi tidak punya handpone dan tidak mmahami matterri yang diiajarkan
guru
Nomor 3 : ya
Nomor 4 : solusi meminjam hp teman berdiskusi dengan teman dan mengurmpulkan tugas melalui hp
teman
Nomor 5 : ya
Nomor 6 :aplikasi yang digunakan wassapp, google claasrroom
4. Nama M ikbal : ( laki laki )
Jawaban angket
Nomor 1 : tidak
Alasan : karena saya mengikuti kursus ruang guru dan membuat kelompok belajar dirumah bersama
teman untuk membahas materi belajar yang dibeirikan guru
Nomor 5 : ya
Nomor 6 : google classroom,washapp,google meet, youtube, dan aplikasi google translate sribd
5. Nama Rendy kaisa akbar ( laki laki )
Jawaban angket
Nomor 1 : ya
Nomor 2 : jaringan yang tidak bagus dan tugas yang diberikkan guru tidak jelas dan membuat saya
bingung
Nomor 3 ; ya
Nomor 4 : solusi bertanya keepada teman yang satu kelas dan bergabung kedalam kelompok belajar
teman agar bisa mempelajari materi yang diberikan guru.
Nomor 5 : ya
Nomor 6 : google classroom, washapp, youtube,
6. Nama Appeya rahadi ( laki laki )
Jawaban angket
Nomor 1 : ya
Nomor 2 : sulit untuk mengerti saat mengerjakan tuggas karna tidak aada penjelasan dari guru ,dan
tidak punya hanpone dirumah
Nomor 3 : ya
Nomor 4 : solusi datang kesekolah menemui guru dan meminta tugas yang diberikan pada google
classroom,dan mengumpulkannya setelah selesai
83
Nomor 5 : tidak
Alasan : karna tidak punya handpone
8. Nama .elsa alinsia ( perempuan )
Jawaban angket
Nomor 1 : ya
Nomor 2 : kendala yang dihadapi susah signal dirumah saya ketiika mengerjakan tugas dan tidak
paham cara mengggunakan aplikasi google meeet
Nomor 3 ya
Nomor 4: solusi, belajar bersama dirumaah teman sekelas
Nomor 5 ; ya
Nomor 6 : washapp, youtube ,
9. Nama Bayu saputra ( laki laki )
Jawaban angket
Nomor 1 : ya
Nomor 2 : Kendala yang dihadapi keterbatasan kuotaa dan ekonomi orangg tua yang sulit ,
Nomor 3 : ya
Nomor 4 : melihat jawaban di google
Nomor 5 : ya
Nomo 6 : google classroom, youtube
10. Nama Amel ( perempuan )
Jawaban angket
Nomor 1 : ya
Nomor 2 : kendala yang dihadapi ;masalah kuota , tidak terlalu mengeertii menggunakann
aplikasi belajar,seperti google classroom, googlemeet, dan goggle drive
Nomor 3 : ya
Nomor 4 : Solusi memta teman mengirim tugas saya, apk yang digunakan, washsappp,
Nomor 5 : ya
Nomor 6 : washapp, google meet, google classroom,
11. Nama Kelvin ( laki laki )
Jaawaban angket
Nomor 1 : ya
Nomor 2 : kendala yang dihadapi : karena banyaknya tugas membuat bosan dan malas
mengerjakannya, koneksi yang tidak stabil ,
Nomor 3 : ya
Nomor 4 : solusi memcari jawaban di google dan bertanya pada teman . Nomor 5 ; ya
Nomor 6 ; apk yang digunakan washappp, google classroom, google meet,
12. Nama Septya ramadani ;( perempuan )

Jawaban angket :
Nomor 1 : tidak
Alasan : tidak ada kendala karena setiap ada pelajaran bhasa inggris saya suidah menyiapakn
kuota dan tempat belajar yang memungkinkan jaringannya bagus seperti perpustakaan,
Nomor 5 : ya
Nomor 6 : apk yang digunakan washappp, google meet,goggle classroom,
13. Nama Aura koeslestari ( perempuan )
Jawaban angket :
Nomor 1 ; ya
Nomor 2 : tidak ada kendala kareana diruma sudah tersedia wifi dan bejar pun jadi sangat menarik
karena bisa membuka berbagai aplikasi belajar, dan cara menyelesaikan soal dari google
Nomor 5 : ya
Nomor 6 : apk yang digunakan washappp, google classroom, google meet, youtube,facebook,
14. Nama Reva yulia : ( perempuan )
84
Nomor 1 ; ya
Nomor 2 ; kendala yang dialami adalah tidak memahami kosa kata sehingga tidak pham arti
materi , keterbatasan signal
Nomor 3 : ya
Nomor 4 : mengerjakan tugas dirumah teman
Nomor 5 : ya
Nomor 6 : google classroom, youtube,washapp
15. Nama Maya ( perempuan )
Jawaban angket ;
Nomor 1 : ya
Nomor 2 : tidak paham materi belajar, tidak punya hanpone dan tidak ada kamus
Nomor 3 : ya
Nomor 4 : meminjam hp sepupu untuk mengerjakan tugas sekolah
Nomor 5 : ya ( perempuan )
Nomor 6 : Aplikasi ; google classroom, washapp, google meet, youtube ,
16. Nama Anggun
Jawaban angket
Nomor 1 : tidak
Alasan tidak ada kendala karean saya selalu mengumpulkan tugas sebelum waktu deadline tugas
sehingga tugas tidak bnyak menumpuk dan membandingkan hasil jawabn google dan jawaban
sendiri
Nomor 5 : ya
Nomor 6 : google classroom, washapp, google meet, youtube
17. Nama Inge ramadhani ( perempuan )
Jawaban angket
Nomor : 1 tidak
Alasan : karena saya mengikuti les ruang guru dan menemukan beberapa soal bhasa inggris yang
mudah dikerjakan dan juga saya membeli kamus lengkap bahasa inggris
Nomor 5 : ya
Nomor 6 ; ruang guru, washapp, google classroom, youtube
18. Nama Adinda auliya ( perempuan )
Jawaban angket
Nomor 1 : tidak ada kendala saat daring
Alasan : karena sudah ada wifi dirumah jadi jaringan tidak masalah dan saya juga sudah punya
laptop yang bisa mendukung kegiatan belajar saya
Nomor 5 : ya
Nomor 6 : washapp, google classroom, google translate, dan youtube
19. Nama Naira zuwenda ( perempuan )
Jawaban angket
Nomor 1 : tidak ada kendala saat daring
Alasan : karena sudah ada wifi dirumah saya dan dibantu sama orang tua ketika mengerjakan
tugas
Nomor 5 : ya
Nomor 6 : washapp, googleclassroom, youtube
20. Nama Rafi kurniawan ( laki laki
Jawaban angket :
tidak ada kendala saat daring
21. Nama Chika junita putri
Jawaban angket ;
Nomor 1 ; ya
Nomor 2 ; kendala yang dialami adalah sulit mengerti materi yang diberikan guru karena tidak
ada penjelasan secara langsung ketika latihan hnya diberi instruksi lewat washappp, sehingga
85
harus sbelajar sendiri, solusi yang dilakukan adalah mencaai jawaban di google dan mengunakan
google translate untuk menerjemahkan kosa kata
Nomor 3 : ya
Nomor 4 ; solusi yang dilakukan adalah mencaai jawaban di google dan mengunakan google
translate untuk menerjemahkan kosa kata, dan membandingkan jawaban dengan teman yang
sudah selesai
Nomor 5 ; ya
Nomor 6 : washapp, googleclassroom, youtube
22. Nama Aji reski alfaizi ( laki laki )
Jawaban angket
Nomor 1 : tidak ada
Alasan karena ibu saya dan saya mengerjakan tugas bersama sama agar cepat selesai dan
dikumpulkan dan ibu saya membeli kuota internet yg mencukupi
Nomor 5 ; ya
Nomor 6 ; washapp, google translate, dan google classroom
23. Nama Septian ramadani periyanto
Jwaban angket
Nomor 1 :
Alasan tidak ada kendala karena setiap belajar bhasa inggris ssaya membuat catatan dibuku dan
pada malam hari saya belajar membaca kosa kata dan menbejmahkannya dirumah saya juga sudah
ada wifi jadi mudah untuk koneksi internet
Nomor 5 : ya
Nomor 6 : google classroom,goole meet,wasapp,youtube ,google translate
24. Nama M rizkiyal ( laki laki )
Jawaban angket :
nomor 1 ; tidak ada kendala
alasan karena setiap ada pelajaran bhasa inggris saya suidah menyiapakn kuota dan tempat belajar
yang memungkinkan jaringannya bagus
nomor 5: ya
nomor 6 : google classroom,goole meet,wasapp,youtube ,google translate
25. Nama Arrohman
Jawaban angket
Nomor 1 ya
Nomor 2 : Alasan tidak ada kendala yaqng dialami karena dibantu oleh orang tua yang selalu
memantau ketika belajar dan menyiapakn kuota belajar secukupnya agar tidak tertinggal
pembelajaran.
Nomor 5 ; ya
Nomor 6 : washapp,google classroom,youtube
26. Nama A subhan ( laki laki )

Jawaban angket
Nomor 1 ya
Nomor 2 kendala yang dialami adalah keterbatsan kuota dan susahnya signal internet ketika
berada dirumah , dan kurang mngeerti materi .
Nomor 3 ; ya
Nomor 4 : menemui guru disekolah dan menanyakan tugas yang belum saya kerjakan dansetelah
selesai saya antar kesekolah lagi
Nomor 5 ; ya
Nomor 6 ; washapp, google classroom,googlemeet, youtube,
86
DATA 8.3
1. Henggi novita indri ( perempuan )
Jawaban angket
Nomor 1 : ya
Nomor 2: kendala yang dihadapi karena kertabatasan kuota atau gagguan signal dan sulit
memahami materii yyangg ddiberikkan guru dalamm bentuuk file sehingga saya agak
kebingungan,
Nomor 3 :ya
Nomor 4 : solusi yang dilakukan bertanya kepada teman yang mengerti, apk yang digunakan
google trannsllatte,google meet.
Nomor 5 : ya
Nomor 6 : , aplikasi yang digunakan google translatte,google meet.
2. Nama Candra gunawan: ( laki laki )

Jawaban angket
Nomor 1 : ya
Nomor 2 kendala yang dihadapi ; gangguan signal daan tidak memiliikii hanndponne di
rumah,
Nomor 3 : ya
Nomor 4 : menemui guru disekolah dan menanyakan tugas yang belum dikerjakan dan
meminjam handpone kakak saya
Nomor 5 : ya
Nomor 6 : google classromm,washapp, youtube
Nama Muhammad dafa (laki laki )

Jawaban angket
Nomor 1 ya
Nomor 2 kendala yang dihadapi ; karana massalahh ekoonomii keluarga tidak ada uang untuk
membeli kuota terus menerus.dan tugas yang banayak diberikan
Nomor 3 ya
Nomor 4 menemi guru disekolah dan menanyakan tugas yang belum dikerjakan
Nomor 5 ya
Nomor 6 washappp,google classroom, google meet,
Nama Imelda ( perempuan)
Jawaban angket
Nomor 1 ya
Nomor 2 : kendala yang dihadapi adalah : kesulitan membeli paket data karena orang tua saya
kurang mampu untuk memberikannya terus,setiap orang tua saya membelikannya pasti
dengan gb yang kecil tidak cukup untuk satu bulan dan seterusnya
Nomor 3 : ya
Nomor 4 :Solusi kadang meminjam hp tetangga untuk mengerjakan tugas sekolah nomor 5 : ya
Nomor 6 : aplikasi yang digunakan google classroom,washappp, google meet, google drive
Nama Irfan yuda pratama ( laki laki )
Jawaban angket
Nomor 1 : ya
Nomor 2 : kendala yang dihadapi tidak punya kuota, lag jaringan kalo lagi belajar dari google
meet, tidak punya kmus bahasa inggris
Nomor 3 ; ya
Nomor 4 :, solusi meminta teman mengerjkannya bersama sama saat siang hari
Nomor 5 : ya
Nomor 6 : washapp,google meet
Nama Aurelia syafitri( perempuan )
87
Jawaban angket
Nomor 1 : ya
N omor 2 : Kendala maslah jaringan, media yang disamapikan guru sulit dipahami guru hanya
memberikan soal lewat google classroom dan saya kurang bisa menggunkan aplikasi
tesebut sehingga saya tidak mengerjkan tugas kadang kadang
Nomor 3 ; ya
Nomor 4 : melihat jawaban digoogle , melihat jawaban teman
Nomor 5 ; ya
Nomor ; 6 apk yang dignakan , google classroom,youtbe
Nama Dimas ( laki laki )
Jawaban angket :
Nomor 1 : ya
Nomor 2 : tidak punya paket karena tidak ada uang untuk membelinya , tidak punya kamus
bahasa inggris dan bahasa inggris sangat susah dipahami, tugas yang banyak
Nomor 3 : ya
Nomor 4 : jika tidak bisa menjawab say melihat jawaban teman
Nomor 5 : ya
Nomor 6 : Aplikasi yang digunakan wasshapp, goggle meet,
Nama Nisa celista: perempuan )
Jawaban angket ;
Nomor 1 : ya
Nomor 2 : kendala media yang disamapaikan guru tidak saya pahami, dan jaringan internet saya
susah diakses
Nomor 3 : ya
Nomor 4 : saya melihat jawaban digoogle
Nomor 5 : ya
Nomor 6 : aplikasi yang digunakan washapp, google classroom
Nama Muhammad yosi ( laki laki )
Jawaban angket :
Nomor 1 : tidak
Alasan ; udah memili wifi dan jaringan sangat bagus dan belajar selalu diajrkan oleh ibu saya
Nomor 5 : ya
Nomor 6 : washapp, youtube, google classroom
Nama Farizi alfareno

Jawaban angket
Nomor 1 :tidak ada kendala
Alasan : saya sudah mengikuti kursus bahasa inggris dan saya membeli kamus lengkjap bahasa
inggris dan membeli kuota yang cukup agar bisa mengikuti pembelajaran daring
Nomor 5 : ya
Nomor 6 : washapp, google meet, youtube, google translate
Nama Fajar nurfratama ( laki laki )

Jawaban angket
Nomor 1 tidak ada kendala
Alasan : karena saya mengikuti les ruang guru dan menyuruh ayah memamsang wifi dirumah
agar tidak selalu membeli kuota
Nomor 5 ; ya
Nomor 6 : washapp, google classroom, google translate,youtube ,
Nama Risky regi anggraini ( perempuan )
Jawaban angket :
Nomor 1 : ya
88
Nomor 2 : tidak memahami materi yang diberikan guru,jaringan yang buruk,sehingga jika ada
tugas saya tidak tahu dan tugas menjadi banyak menumpuk , dan aliran listrik sering
mati dirumah
Nomor 3 ; ya
Nomor 4 : melihat jawaban teman yang sama , dan mengumpulkan tugas kesekolah apabila
tidak ada signal
Nomor 5: ya
Nomor 6 :,aplikasi yang di gunakan, washapp, google classroom,youtube,kamus online bahasa
inggris
Nama M. raihan hartanto ( laki laki )
Jawban angket :
Nomot 1 : tidak
Alasan : karena sudah ada lattop dan wifi dirumah saya dan saya juga punya buku panduan
belajar dirumah , dan melihat cara mejawab soal di youtube
Nomor 5 : ya
Nomor 6 : washapp. Google classromm, youtube,
Nama Okta liani ( perempuan )
Jawaban angket
Nomor 1 : tidak
Alasan : saya mengikuti les ruang guru disana ada pembhasan soal bahasa inggris smp dan saya
mencatat , apabila ada tugas sekolah saya bisa membuka catatan say kembali
Nomor 5 ; ya
Nomor 6 : washapp, google classromm, google translate, ruang guru,
Nama Sultan ( laki laki )

Jawaban angket :
Nomor 1 :
Nomor 2 : kendala jaringan dan kuota yang sedikit dan bergatian dengan adik menggunakan
handpone dan sering telat mengumpulkan
Nomor 3 : ya
Nomor 4 : menemui guru disekolah agar bisa mengetahui tugas yang duberikan dan meminjam
hp teman apabila tidak ada kuota dirumah
Nomor 5 : ya
Nomor 6 : washapp, google classroom,
Nama Naysila( perempuan )
Nomor 1 : tidak
Alasan tidak ada kendala karena dirumah saya sudah memili wifi dan jaringan sangat bagus dan
belajar selalu diajrkan oleh ibu saya
Nomor 5 ; ya
Nomor 6 : washapp, google classroom, youtube ,
Nama Reyvandi ( laki laki )
Jawaban angket :
Nomor 1 ;ya
Nomor 2 : karena tidak ada handpone dirmah dan lokasi rumah sangat susah menjangkau
jaringan handpone
Nomor 3 : ya
Nomor 4 : sehingga meminjam hp kakak untuk mngerjakan tugas dan meminta tolong kakak
mengerjkannya
Nomor 5 : ya
Nomor 6: washapp,google classroom
Nama Aditia gunawan (laki laki )
Jawaban angket
89
Nomor 1 : ya
Nomor 2 : tidak memahami materi dan tugas sangart bnyak aplikasi yang digunakan Nomor 3 :
ya
Nomor 4 : melihat jawaban di google
Nomor 5 : ya
Nomor 6 : aplikai yang digunkan washapp, google classroom,meet,youtube.
Nama Heri riansyah ( laki laki
Jawaban angket
Nomor 1 : ya
Nomor 2 : kendala signal yang buruk dan rumah saya sangat sulit menjanmgkau jariungan dan
tidak puya uang yang banyak untuk beli kuota
Nomor 3 : ya
Nomor 4 ; kesekolah menemui guru bhasa inggris untuk menanyakan tugas yang belum
dikerjakan
Nomor 5 : ya
Nomor 6 : aplikasi yang digunakan washapp, google classroom,google meet,
Nama Sawaludin ( laki laki )
Jawaban angket
Nomor 1 : ya
Nomor 2 : tidak punya handpone dirumah , tidak mengerti materi yang diberi guru
Nomor 3 :ya
Nomor 4 : sehingga harus meminjam handpone paman saya
Nomor 5 : ya
Nomor 6 : aplikasi yang digunakan google meet,washapp,youtube juga
Nama M.rasyid aditya ( laki laki )
Jawaban angket
Alasan : karena saya sudah ada laptop dirumah dan wifi dan say mengikuti lkes bhasa inggis
Nomor 5 : ya
Nomor 6 : washpp, google classroom, youtube
Dewi susanti ( perempuan )
Jawaban angket :
Nomor 1 : tidak
Alasan : menulis catatan kecil untuk kelas online dan itu bia membantu saya focus pada
pembelajaran , dengan begitu saya tidak terlalu focus pada handpone
Nomor 5 : ya
Nomor 6 : washapp, google classroom, youtube , google translate
Nama Dina anjadi ( perempuan )
Jaawaban soal :
Alasan : saya bangun dipagi hari agar bisa menyegarkan diri dan mengatu rutinitas saya dalam
jadwal belajar online dan menyiapkan alat beljar sebelum belajar online dimulai
Nomor : 5
Nomor 6: washapp, google classroom, youtbe
Nama Nikita dwi lestari ( perempuan )
Jawaban angket :
Alasan : saya membuat batasan area belajar dan area santai agar bisa tetapm focus belajar dan
mengurangi tekanan saat dirunag belajar
Nomor 5 : ya
Nomor 6 : washapp, youtube, google classroom
90
Nama Aurani ( perempuan )
Jawaban angket :
Alasan : saya selalu mengulangi materi yang diajarkan guru hal itu bisa meningkatkan daya
ingat saya sehingga ujian saya saya tidak terlalu kesusahan menjawab soal dan
memasang wifi dirumah
Nomor 5 : ya
Nomor 6 : washapp, classroom,youtube
Nama M risky pratia ( laki laki )
Jawaban angket
Alasan : saya menyuruh ayah memasang wifi dirumah , sebelum belajar daring saya merefresing
otak saya dengan mendemngarkan music bhasa inggris, istirahat dengan cukjup an
menyiuapakn ruangsn belajar online supay komsentasi saya tidak terganggu
Nomor 5: ya
Nomor 6 : washapp, google classroom, youtube ,
Nama : Riska ananta aprilia ( perempuan )
Jawaban angket :
Alasan : say mencari beberapa buku poembahasan soal bahasa inggris di internet dan belajar
menjawab saol soal yang diajarkan guru menggunkan google translate
Nomor 5 : ya
Nomor 6 : washapp,youtube , googe classroom.
Nama Tri novrianto ( laki laki )
Jawaban angket :
Nomor 1 : tidak
Alasan tidak ada kendala karena saya meminta bantu kakak untuk mengajari saya jika tidak
mengerti kosa kata dan membeli kuota secukupnya saya juga menggunkan google
translate untuk mnerjemahkan
Nomor 5 : ya
Nomor 6 : Aplikasi : google classroom, washapp, youtube
91
Appendix G Questionnaire Instruction for Teachers
ANGKET GURU
A. Identitas Responden
Nama : ……………………………………
Mata Pelajaran Diampu : .…………………………………….
Mengajar di Kelas : ……………………………………
B. Tujuan
1. Angket ini bertujuan untuk mengetahuikendala/masalah, solusi, dan media aplikasi

dalammelaksanakan kegiatan pembelajaranbahasa Inggris secara daring.
2. Jawablah setiap pertanyaan dengan seksama sesuai dengan jenis pertanyaan.
3. Identitas dan jawaban responden hanya digunakan dalam rangka penulisan skripsi dan terjamin
kerahasiannya.
C. Pertanyaan
1. Apakah Bapak/Ibu menghadapi masalah/kendala dalam melaksanakan kegiatan pembelajaran

Bahasa Inggris secara daring selama pandemi covid-19 di SMP Negeri 6 Indralaya Utara?
B. Ya B. Tidak
2. Bila jawaban pertanyaan nomor 1 ―Ya‖, tuliskan masalah/kendala yang dihadapi oleh Bapak/Ibu
dalam melaksanakan kegiatan pembelajaran Bahasa Inggris secara daring selama pandemi covid-
19 di SMP Negeri 6 Indralaya Utara !
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
3. Berdasarkan jawaban Bapak/Ibu pada soal nomor 2, apakah Bapak/Ibu sudah melakukan berbagai
solusi untuk mengatasi masalah/kendala dalam melaksanakan kegiatan pembelajaran Bahasa
Inggris secara daring selama pandemi covid-19 di SMP Negeri 6 Indralaya Utara ?
A. Ya B. Tidak
4. Bila jawaban pertanyaan nomor 3 ―Ya‖, tuliskan solusi yang telah dilakukan oleh Bapak/Ibu
dalam mengatasi masalah/kendala kegiatan pembelajaran Bahasa Inggris secara daring selama
pandemi covid-19 di SMP Negeri 6 Indralaya Utara!
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
5. Apakah Bapak/Ibu menggunakan berbagai media aplikasi dalam melaksanakan kegiatan

pembelajaran Bahasa Inggris secara daring selama pandemi covid-19 di SMP Negeri 6 Indralaya
Utara?
A. Ya B. Tidak
92
6. Bila jawaban pertanyaan nomor 5 ―Ya‖, Tuliskan media aplikasi yang Bapak/Ibu gunakan dalam
melaksanakan kegiatan pembelajaran Bahasa Inggris secara daring selama pandemi covid-19 di
SMP Negeri 6 Indralaya Utara!
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
TERIMA KASIH
93
Appendix H Teachers’ Responses
1. Nama guru Vivi Murniati,S.Pd
Mata pelajaran yang diampu bahasa inggrris
Jawaban angket :
Nomor 1 : ya
Nomor 2 : Ada beberapa permasalahan yang saya hadapi yaitu keterbatasan dalam
memberikan penilainan pada siswa ,menilai peserta didik melalui pembelajaran daring
dikarenakan sebagian tugas siswa dikerjakan orangtuanya, sehinggal hal ini membuat
guru kesulitan dalam menilai siswa. Saya juga juga kesulitan mengontrol siswa serta
kurangnya siswa yang aktif dalam pembelajaran. Adanya pandemi Covid-19 ini,
membuat guru dan siswa tidak siap dalam menghadapi pembelajaran yang diakukan
secara daring. Tidak semua siswa memiliki fasilitas pembelajaran daring. Siswa lebih
tertarik untuk bermain atau melihat konten-konten hiburan yang ada di perangkat digital
dan bukan menggunakannya untuk belajar. Siswa juga sulit berpartisipasi secara aktif
dalam kegiatan pembelajaran karena beberapa faktor. Contohnya kondisi rumah yang
tidak mendukung, terbatasnya akses internet dan fasilitas PJJ, atau beban untuk
membantu pekerjaan orang tua. Mahalnya biaya dan kurangnya konektivitas internet yang
lancar membuat pembelajaran digital tidak bisa diakses oleh sebagian besar siswa dan
guru. Pemerintah memang berupaya untuk menyediakan paket internet gratis, tapi
pembagiannya tidak berjalan efisien. Paket internet juga belum bisa digunakan secara
efektif karena sistem kuotanya tidak mencakup platform-platform utama yang digunakan
oleh siswa dan guru.dan tidak semua siswa memiliki handpone pibadi
Nomor 3 : ya
Nomor 4 : Solusi yang diberikan untuk siswa yang tidak punya hp say meminta agar
siswa terssebut datamg kesekolah memintak dan menanyakn tugas yang belum dia
kerjakanSolusi selanjutnya yaitu guru menghubungi orangtua siswa agar kiranya
meluangkan waktunya untuk membimbing siswa yang mengalami keterbatasan dalam
pembelajaran daring selain membantu, orangtua juga memberi handphonenya agar segera
digunakan oleh anak untuk pembelajaran daring dan guru mata pelajaran meminta
bantuan kepada siswa yang aktif dalam pembelajaran untuk menginformasikan kepada
siswa yang kurang aktif dalam pembelajaran agar kiranya mengerjakan tugasnya yang
belum terselesaikan, serta pengampu mata pelajaran menghubungi langsung siswa dan
menanyakan apa penyebab siswa tidak mengerjakan tugas yang diberikan
Nomor 5 : ya
Nomor 6 : Media yang digunakan ; wash appp, google meet, google classroom, youtube ,
google drive , washapp.
94
Nama guru pangesti ira pusputa spd
Jawaban angket
Nomor 1 ; ya
Nomor 2 :
1. Siswa kurang paham ketika melakukan proses pembelajaran daring
2. Kuota internet siswa sangat terbatasa
3. Keterbatasan signal juga bisa menghambat proses belajar mengajar dalam
pembelajaran bahasa inggris daring
4. Tidak semua siswa memiliki fasilitas yang bagus dirumah
5. Ekonomi orang tua yang tidak memadai
6. Kesulitan mengatur waktu saat proses pembelajaran
7. Sarana dan prasarana sekolah yang belom memadai
Nomor 3 : ya
Nomor 4 : Solusi
Pertama, untuk mengatasi kurangnya pengetahuan dalam menggunakan aplikasi biasanya
bisa dengan cara menggali informasi yang berkaitan dengan penggunaan aplikasi yang
banyak tersebar luas di internet atau bisa juga dengan cara belajar kepada seseorang yang
sudah memahami tentang penggunaan aplikasi pembelajaran,, Kedua, untuk mengatasi
gangguan sinyal saat berlangsungnya proses pembelajaran daring guru bisa membuat
video pembelajaran yang menarik dan dapat diakses secara offline ya sehingga peserta
didik dapat melihat video pembelajaran tersebut berulang kali , Ketiga, untuk mengatasi
perangkat elektronik yang kurang mendukung itu salah satu cara yang dapat dilakukan
yaitu guru bisa memberikan waktu yang fleksibel bagi peserta didik untuk mengikuti
pembelajaran.
Nomor 5 : ya
Nomor 6 : Media yang digunakan ; wash appp, google meet, google classroom, youtube ,
google drive , washapp, power point.
95
Appendix I Consultation Card
96
97

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PROBLEMS FACED BY THE TEACHERS AND STUDENTS

OF SMP NEGERI 6 INDRALAYA UTARA IN RUNNING THE

Student Number: 06011181621075

English Education Study Program

Department of Language and Arts Education

FACULTY OF TEACHER TRAINING AND EDUCATION

Never give up on what you really want to do .The

―Whatever you are, be a good one‖

Indralaya, November 2022

COMMITTEE APPROVAL ............................................................................................. ii

Keywords: Online Learning, Online English Learning, Problems Online Learning

A thesis by an English Education Study Program Student, Faculty of Teacher

Name : Resi Gustiana

Certified by, Approved by,

Hariswan Putera Jaya, S.Pd., M.Pd Prof. Sofendi M. A., Ph.D

1.1 Background of the Study

1.2 The Problems of the Study

1.4 The Significance of the Study

2.1 Teaching Strategies

Technology of course, technology and curriculum developers must facilitate these

In implementing the brave learning system, it is closely related to the concepts of

This sections describes and reviews the method of online learning

First, asynchronous e-learning: Reflects a complex problem; if the meeting is not

Participate in online discussions in the discussion.Then in synchronization that

According to Arriany (2020:119) online teaching instruction or electronic learning or

2.2.1 Online learning activities

Traditional Learning E-learning

Classroom Teacher is more active Students communicate

Discussions communicate more than more active than the teacher

Learning Process Learning is carried out Most of the learning process is

Students learn "what", not Students learn "how" not

Teacher’s Role The teacher will instruct

To learn requires a To study in an undecided place

Based on the table above,traditional learning and e-learning, namely class

2.3.3 Social Media for Online learning

Google classromm is one of the Google Apps for Education (GAFE)

Is a free messaging application that runs on several smartphones, including iPhone

Online learning is a school environment, its possible goals, according to education.

2.5 Previous Related Studies

First, Lipriani Padilah (2021) entitled The Challenge of an English Teacher in

Second, studies were conducted by Sukma (2001) entitled Problem Faced by

Furthermore, students who have negative perceptions related to English learning in

3.1 Research Design

This research was conducted by using a qualitative descriptive method approach.

3.2 Research Setting

This research is a qualitative descriptive data collection was carried out by

3.3 Population and Sample of the study

According to Sugiyono (2010, p. 117) Population is an object with certain

3.5 The Validity of the Data

3.6 Technique Data analysis

The analysis technique is understanding the method of analysis, according to

FINDINGS AND DISCUSSIONS

4.1 Findings of the study

English teachers of class VIII 2

Students in VIII.1 class 31

Students in VIII.2 class 25

Students in VIII.3 class 28

1. Apakah anda menghadapi masalah/kendala dalam Close-

(Have you faced any problems/obstacles in carrying out