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    Ericsson B 2 Oct

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    Noc Charlie
    The document contains details of 14 incidents reported on October 2nd and 3rd, including the incident ID, associated case ID, originator, and resolved time where provided. It also includes details of the incident type, create time, close time, occurrence time, comments on troubleshooting and resolution, and the titles of the incidents. The incidents involve various faults at cell sites and radio access network equipment such as service unavailability, high VSWR, heartbeat failure, and rectifier failure. Comments indicate actions taken like notifying other teams, suspected causes, and plans to check on issues.

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    © All Rights Reserved
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    Ericsson B 2 Oct

    Uploaded by

    Noc Charlie
    30 views6 pages
    The document contains details of 14 incidents reported on October 2nd and 3rd, including the incident ID, associated case ID, originator, and resolved time where provided. It also includes details of the incident type, create time, close time, occurrence time, comments on troubleshooting and resolution, and the titles of the incidents. The incidents involve various faults at cell sites and radio access network equipment such as service unavailability, high VSWR, heartbeat failure, and rectifier failure. Comments indicate actions taken like notifying other teams, suspected causes, and plans to check on issues.

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    Ericsson b 2 Oct

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    The document contains details of 14 incidents reported on October 2nd and 3rd, including the incident ID, associated case ID, originator, and resolved time where provided. It also includes details of the incident type, create time, close time, occurrence time, comments on troubleshooting and resolution, and the titles of the incidents. The incidents involve various faults at cell sites and radio access network equipment such as service unavailability, high VSWR, heartbeat failure, and rectifier failure. Comments indicate actions taken like notifying other teams, suspected causes, and plans to check on issues.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    30 views6 pages

    Ericsson B 2 Oct

    Uploaded by

    Noc Charlie
    The document contains details of 14 incidents reported on October 2nd and 3rd, including the incident ID, associated case ID, originator, and resolved time where provided. It also includes details of the incident type, create time, close time, occurrence time, comments on troubleshooting and resolution, and the titles of the incidents. The incidents involve various faults at cell sites and radio access network equipment such as service unavailability, high VSWR, heartbeat failure, and rectifier failure. Comments indicate actions taken like notifying other teams, suspected causes, and plans to check on issues.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    You are on page 1of 6

    OrderId Associate OrderId Originator Resolved Time(Process TT)

    INC-20221003-000001 CM-20221003-000001 user:Nasaruddin Bin Idris


    INC-20221003-000088 CM-20221003-000049 user:Nasaruddin Bin Idris 2022-10-03 07:12:39
    INC-20221003-000100 CM-20221003-000056 user:Nasaruddin Bin Idris 2022-10-03 08:03:14
    INC-20221003-000069 CM-20221003-000038 user:Nasaruddin Bin Idris
    INC-20221003-000072 CM-20221003-000039 user:Nasaruddin Bin Idris
    INC-20221003-000086 CM-20221003-000048 user:Nasaruddin Bin Idris
    INC-20221003-000031 CM-20221003-000016 user:Nasaruddin Bin Idris 2022-10-03 08:05:22
    INC-20221003-000013 CM-20221003-000005 user:Nasaruddin Bin Idris
    INC-20221003-000075 CM-20221003-000041 user:Nasaruddin Bin Idris
    INC-20221003-000077 CM-20221003-000042 user:Nasaruddin Bin Idris
    INC-20221003-000033 CM-20221003-000017 user:Nasaruddin Bin Idris
    INC-20221003-000101 CM-20221003-000059 user:Nasaruddin Bin Idris
    INC-20221002-000606 CM-20221002-000364 user:Nasaruddin Bin Idris
    INC-20221002-000560 CM-20221002-000346 user:Nasaruddin Bin Idris 2022-10-02 23:23:13
    INC-20221003-000084 CM-20221003-000046 user:Nasaruddin Bin Idris
    ESC Service Impact(Create TT) Operator(Confirm TT) Outage(Confirm TT)
    00:22:07 SA
    00:22:13 NSA
    00:23:08 NSA
    00:23:19 SA
    00:25:31 SA
    00:26:08 NSA
    00:26:10 NSA
    00:27:11 SA
    00:28:17 SA
    00:28:29 NSA
    00:28:40 SA
    00:29:17 SA
    00:29:17 SA
    00:29:24 SA
    00:32:52 NSA
    TT duration(Confirm TT) SubmitTime(Confirm TT)
    Title
    Major TMN RIVERVIEW [ENODEB-E] occurred Service Unavailable at: 2022-10-02 23:40:42
    Major Tendong [NodeB-E] occurred VSWR Over Threshold at: 2022-10-03 06:45:29
    Major MERANTI BTS-E NodeB-E ENodeB-E occurred External Alarm at: 2022-10-03 07:13:32
    Major BT KITANG [NodeB-E] occurred Heartbeat Failure at: 2022-10-03 06:10:00
    Major KG SERABANG [NodeB-E] occurred Heartbeat Failure at: 2022-10-03 06:10:04
    Major FELDAKEMAHANG3 [NodeB-E] occurred HW Fault at: 2022-10-03 06:40:34
    Major TM SPAOH [NodeB-E] occurred VSWR Over Threshold at: 2022-10-03 01:30:56
    Major PKN LUBOK ANTU [BTS-E] occurred CELL LOGICAL CHANNEL AVAILABILITY SUPERVISION at: 2022-10-03 00:08:02
    Major JLN BANGAU [NodeB-E] occurred Link Failure at: 2022-10-03 06:10:56
    Major TM GUNUNG ALAB [BTS-E ENODEB-E] occurred RECTIFIERFAIL at: 2022-10-03 06:12:31
    Major PKN SIMUNJAN [NodeB-E] occurred Heartbeat Failure at: 2022-10-03 01:30:52
    Major BKT TEMUDUK ENODEB-E occurred Heartbeat Failure at: 2022-10-03 07:08:30
    Major MUARA TABUAN [BTS-E] occurred CELL LOGICAL CHANNEL AVAILABILITY SUPERVISION at: 2022-10-02 23:30:32
    Major UNI PAVILLION [BTS-E NodeB-E ENodeB-E] occurred Heartbeat Failure at:2022-10-02 22:46:34
    Major SG SUI BTS-E NodeB-E ENodeB-E occurred RECTIFIERFAIL at: 2022-10-03 06:32:43
    Create Time Close Time Occurrence Time(Create TT)
    2022-10-03 00:02:24 2022-10-02 23:40:42
    2022-10-03 07:07:23 2022-10-03 06:45:29
    2022-10-03 07:36:20 2022-10-03 07:13:32
    2022-10-03 06:32:48 2022-10-03 06:10:00
    2022-10-03 06:35:11 2022-10-03 06:10:04
    2022-10-03 07:06:26 2022-10-03 06:40:34
    2022-10-03 01:56:50 2022-10-03 01:30:56
    2022-10-03 00:34:46 2022-10-03 00:08:02
    2022-10-03 06:38:45 2022-10-03 06:10:56
    2022-10-03 06:40:39 2022-10-03 06:12:31
    2022-10-03 01:59:03 2022-10-03 01:30:52
    2022-10-03 07:37:29 2022-10-03 07:08:30
    2022-10-02 23:59:27 2022-10-02 23:30:32
    2022-10-02 23:15:11 2022-10-02 22:46:34
    2022-10-03 07:05:10 2022-10-03 06:32:43
    1.2022-10-03 00:53:37//(AHMAD HANAFIAH BIN ABU HANIP)
    2.2022-10-03 06:45:13/CM/Suspect power building failure(Azizul Ghaffar Johari)
    1.2022-10-03 07:59:02/CM/The ticket CM-20221003-000056 is manually paused by user:AHMAD SYAZWAN MAKHTAR.Pause
    2.2022-10-03
    1.2022-10-03 07:59:06//Create:Utility Provider : Start time:2022-10-03
    07:20:34/CM/The ticket CM-20221003-000038 is manually07:57:12 Enduser:EVEREST
    paused by time:null Operator:AHMAD
    BAYANG ANAK SYAZWAN M
    BALAI.Pause
    2.2022-10-03
    2.2022-10-03 07:20:38//Create:Utility
    07:29:41//Create:VendorProvider : Start time:2022-10-03
    : Start time:2022-10-03 07:29:4107:19:19 End time:null
    End time:null Operator:EVEREST
    Operator:Mohd BAYANG
    Khairul Fuad AN
    Bin Moha
    3.2022-10-03 07:29:50/CM/Cof cme / Genset Osca Power Out of Fuel, Already inform to team osca to check Genset.(Mohd Kh
    2.2022-10-03 07:28:06//Create:Site Access : Start time:2022-10-03 07:28:06 End time:null Operator:Mohd Khairul Fuad Bin M
    3.2022-10-03
    3.2022-10-03 07:28:15/CM/Cof
    00:52:30//(AHMAD ran / alarm high
    HANAFIAH BINVswr
    ABU ,HANIP)
    Already email to request rectified.(Mohd Khairul Fuad Bin Mohammad
    4.2022-10-03 02:04:16/CM/BB2 sector 1 down/unsafe site when at night/will checking at site tomorrow before request next l

    1.2022-10-03 02:37:35//(AHMAD HANAFIAH BIN ABU HANIP)

    1.2022-10-03 23:15:43//(Nasaruddin
    4.2022-10-02 00:51:53//(AHMAD HANAFIAH
    Bin Idris)BIN ABU HANIP)
    5.2022-10-03 00:07:17//(ROHIZAN BIN AZMI)

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