Untalan - Performance Task 2

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Performance Task 2

Name:
 Untalan, Donna Mae
 Padua, Ezra Kiel Date: January 20, 2023
 Dula, Donna Cris
Grade/ Section: 12 ABM - E. Mayo Applied Economics

POLITICAL
Q1: Does the company having a hard time to process the legal paper for your
business?
A1: Yes, especially the SEC because it takes a lot of time before the government
process the papers.

Q2: Does exchange rate affects your business?


A2: Exchange rates really affects our business since the raw materials that we are
using is usually from Europe and other country in Asia. It affects in a way that the
prices of raw materials are 200% higher than the prices back in 2020.

Q3: Is your business experiencing difficulties in paying its taxes?


A3: No. Because BIR accepts online payments like GCash. Also, there is a certain
department that is handling it.

ECONOMIC
Q1: Does inflation have an impact on the price of your product’s ingredients?
A1: Yes, of course. Due to inflation, we need to adjust the prices of our products,

Q2: Does location affects the sales of your business?


A2: Definitely. You need to be aware of your target customer or target market in
order to access the perfect location for your business because the more that you
are located in the area of your target consumer, there is a higher chance that you
will get a customer or buyer.

Q3: How was your business doing during the pandemic?


A3: The peak if the pandemic is actually a blessing in disguise for CADEN. Since
we are in food industry, it became an opportunity for us to be known.

SOCIAL
Q1: Who is your target market?
A1: Our business is more focus on the middle class.

Q2: How do you/your staffs engage with your customer?


A2: The CSR or Customer Service Relation is the department that is handling it.
They are the one who engage and accommodate regarding to the concerns of the
customers online. The department is also training staffs.

Q3: Does cultural trends affects or play a role in your business? If yes, how?
A3: Yes, of course. Cultural trends really play a role in our business because there
are times that a certain culture like birthdays and other celebration become an
opportunity for us.

TECHNOLOGY
Q1: Is social media beneficial to your business’s visibility?
A2: Yes. Social media play a big role for us specially during the pandemic
because of the online ordering. We are also engaging in social media like
Facebook, IG (Instagram), and TikTok to accept order and make the public know
that the store exist.

Q2: Does social media helps you to identify the attitude of your target costumer?
A2: Yes. We are able to identify the attitude of the customer by interacting with
them through our Facebook page and Instagram account.

Q3: Does technology or social media in specific affect your business?


A3: Technology really helps us in terms of monitoring, ordering, and answering
queries. The CCTV, POS, and Online Platforms gives us more convenience.

LEGAL
Q1: Does your business have a permit?
A1: Yes, all branch has permit.

Q2: What is the process of getting a permit?


A2: A certain department is the in-charge for the process of the permits and
renewals.

Q3: Does your business follow the products safety requirements/standard?


A3: Yes, because it is required in DOLE.

ENVIRONMENTAL
Q1: Do you agree to use recycling materials for the packaging of your products?
A1: Yes. Since our store is located in Quezon City and plastics is not allowed
here. Instead of using plastics, we use jute string for packaging.

Q2: Does changes in climate and weather affects your operation and business?
A2: Yes, it really affects us specially in the production. For example, in dough, if it
is raining or cold than the usual, it takes a longer time for the production and it is
like a domino effect from production to distribution.

Q3: Does the location of your business gives you an opportunity to have more
access on buying raw materials for your business?
A3: Yes, it is an opportunity that we are located in an area where some of the
ingredients can be access anytime and does not consume a lot of time to buy.
Name of the Business: CADEN Handcrafted Donuts
Name of business owner: Edna P. Aquino

Owner’s signature:

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