Product Manuals and Guides - NagiosXIConfigurationforIPC

Nagios Monitoring Suite
Nagios XI Configuration for IPC
Part Number: B02200840, Release: 01

IPC Confidential
February 12, 2021
© Copyright 2018–2021 IPC Systems, Inc. All Rights Reserved.
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Table of Contents
Preface ............................................................................................................................................7
Chapter 1: Introduction ............................................................................................................... 9
Chapter 2: Configure Users and Notifications ......................................................................... 11

2.1 Customize Administrator Account ....................................................................................................................11
2.2 Manage Email Settings ..................................................................................................................................... 12
2.3 Add a New User ................................................................................................................................................13
2.4 Add a Contact Group for notifications ..............................................................................................................14
2.5 Customize Email Content ................................................................................................................................. 15
Chapter 3: Configure Hosts Using Wizards.............................................................................. 19

3.1 Stop and Start Nagios Core Service...................................................................................................................19
3.2 Import a Wizard ................................................................................................................................................ 20
3.3 Configure IPC Unigy Enterprise Host Monitoring............................................................................................20
3.4 Configure IPC Connexus Unigy........................................................................................................................ 22
3.5 Configure IPC Splunk&SLIC Alerts Integration...............................................................................................23
3.5.1 Add a SLIC instance...........................................................................................................................25
3.5.2 Delete a SLIC instance....................................................................................................................... 25
3.6 Configure IPC Unigy 360 Host Monitoring...................................................................................................... 26
3.7 Configure IPC Cloud Portal Host Monitoring................................................................................................... 28
3.8 Configure IPC Cloud Edge Host Monitoring.................................................................................................... 30
3.9 Configure IPC WEB Server Host Monitoring................................................................................................... 32
3.10 Configure IPC MySQL Host Monitoring.......................................................................................................... 34
3.11 Configure IPC Freeswitch Host Monitoring......................................................................................................36
3.12 Configure IPC Ping Identity Host Monitoring...................................................................................................38
3.13 Configure IPC Slic Host Monitoring................................................................................................................. 40
3.14 Configure IPC Splunk Host Monitoring............................................................................................................ 42
3.15 Configure IPC SpidR Web RTC Gateway Host Monitoring............................................................................. 44
3.16 Configure NTR Host Monitoring.......................................................................................................................46
3.17 Configure AudioCodes Host Monitoring...........................................................................................................49
3.18 Configure IPC AudioCodes EMS Host Monitoring.......................................................................................... 50
3.19 Configure IPC Recording Check Host Monitoring........................................................................................... 52
3.20 Configure IPC MongoDB Host Monitoring...................................................................................................... 53
3.21 Configure IPC Autoprovisioning Host Monitoring........................................................................................... 55
3.22 Configure IPC ICAS Host Monitoring ............................................................................................................. 57
3.23 Configure IPC Service Standard Monitoring.....................................................................................................59
3.24 Configure IPC NetCool Host Monitoring..........................................................................................................63
IPC Confidential Nagios Monitoring Suite

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3.25 Configure ASC Neo Host Monitoring............................................................................................................... 64

3.26 Configure IPC Docker Host Monitoring............................................................................................................66
3.27 Configure IPC Call Match Host ........................................................................................................................68
3.28 Configure IPC PostgreSQL Host ...................................................................................................................... 70
3.29 Configure IPC Ansible Host ............................................................................................................................. 72
3.30 Configure IPC CyberArk Host Monitoring....................................................................................................... 74
3.31 Configure IPC Proteus Host Monitoring........................................................................................................... 76
3.32 Configure IPC Media Manager Pool Host Monitoring......................................................................................78
3.33 Configure IPC File Server Host Monitoring......................................................................................................79
3.34 Configure IPC Data Exchange Host Monitoring............................................................................................... 81
3.35 Configure IPC Bastion Server Monitoring........................................................................................................ 83
3.36 Configure IPC OneID Host Monitoring............................................................................................................ 85
3.37 Duplicate a Host.................................................................................................................................................87
Chapter 4: Remove a Host.......................................................................................................... 91
Chapter 5: Color Codes and Statuses........................................................................................ 95

5.1 Host Status Details ............................................................................................................................................95
5.2 Service Status Details ....................................................................................................................................... 95
Chapter 6: Change a SNMP Community ................................................................................. 97
Chapter 7: Send SNMP Traps.................................................................................................. 101
Chapter 8: Configure Host Groups .........................................................................................103
Chapter 9: NagVis......................................................................................................................107
9.1 Create a NagVis Map ...................................................................................................................................... 107
9.2 Insert Icons with associated text...................................................................................................................... 109
9.3 Modify a Map...................................................................................................................................................112
9.4 Schedule NagVis Map Notification ................................................................................................................ 113
Chapter 10: Reports...................................................................................................................115

10.1 BPI Reports ..................................................................................................................................................... 115
10.1.1 Understand the BPI Group Logic..................................................................................................... 115
10.1.2 Configure BPI Reports .....................................................................................................................117
10.1.3 Configure Notifications ................................................................................................................... 118
February 12, 2021 IPC Confidential

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10.2 Configure 24 Hours Reports ........................................................................................................................... 120
Chapter 11: Backup / Restore / Update................................................................................... 123

11.1 Backup ............................................................................................................................................................ 123
11.1.1 Schedule a Backup............................................................................................................................123
11.2 Restore a Backup from IPC Components Menu..............................................................................................123
11.2.1 Restore a File from an External Source............................................................................................125
11.3 Restore a Backup with the ipc_restore_config_xi Script ................................................................ 126
11.4 Update from IPC Components Menu ............................................................................................................. 126
11.5 Update with the ipc_restore_config_xi Script................................................................................................. 127
Chapter 12: Schedule AHC Daily Report ...............................................................................129
Chapter 13: Filter Turrets ........................................................................................................131

Index............................................................................................................................................133

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7
Preface
About this Guide
This guide is intended for system administrators who are responsible for deploying the monitoring of
IPC systems and ecosystem: Unigy, Open Trade, recorders, SBC, Media Gateways, Bastion servers...).
Copyright notices
• IPC, the IPC logo, Alliance MX, IQ/MAX, IQ/MAX TOUCH, MAXaccess, Nexus Suite, Unigy,
Blue Wave, and the Unigy and Blue Wave logos are trademarks of IPC Systems, Inc.
• Microsoft, Windows, Excel, Outlook, Lync, Microsoft OCS, Microsoft Office Communications
Server, Active Directory, and Internet Explorer are trademarks of Microsoft Corporation.
• Oracle, Java, and MySQL are trademarks of Oracle.
• Red Hat, Enterprise Linux, Ansible, and Ansible Tower are registered trademarks of Red Hat, Inc.
• Dell and PowerEdge are trademarks of Dell, Inc.
• Intel and Xeon are trademarks of Intel Corporation in the U.S.
• NICE and the NICE logo are trademarks of NICE Systems Ltd. and/or its subsidiaries.
• Verint is a registered trademark of Verint Systems Inc.
• Radisys is a trademark of Radisys Corporation.
• NetGuardian 832A is a trademark of DPS Telecom.
• ConferenceManager is a trademark of Sonexis Technology Inc.
• Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates.
• Splunk is a registered trademark of Splunk, Inc.
• All other brand and product names used in this document are trademarks or registered trademarks of
their respective owners.
Document Conventions
This topic describes the typographic conventions used in this manual:
• To indicate a user interface item to select or click:
Click Help. The Help dialog box opens.
Style Note: This is a san-serif bold font.
• To indicate a sequence of UI clicks:
Click File ➤ New ➤ Command.
Style Note: This is a san-serif bold font.
• To indicate window, screen, or panel names:
The Help dialog box opens.
Style Note: This is an italicized font.
• To indicate text to be typed or entered for user input or command names:

8 Preface
Type install at the prompt and press Enter.

Style Note: This is a Fixed-Width Bold font.
Type ls -al at the prompt and press Enter.
Style Note: This is a Fixed-Width Bold font.
• To indicate variables to be typed or entered:
Type yourPassword and press Enter.
Style Note: This is a Fixed-Width Bold Italic font.
• To indicate screen text such as prompts:
At the Enter your password prompt, type your password.
Style Note: This is a Fixed-Width font.
• To indicate file and directory names:
The error.log file is stored in /var/log.
Style Note: This is a Fixed-Width font.
• For references to other documents:
Refer to the Security Administrator Guide.
Style Note: This is an italicized font.
Space Designator
When the user needs to type a space in a command, a single space is used in the command text.
Key Combinations
Many instructions include key combinations where it is necessary to press two keys simultaneously. For
example, when CTRL+C is specified, it means press and hold down the Control key and press C at the
same time.
Note styles
Note
This is a Note and is used to alert you to important information.
Tip
This is a Tip and is used to provide helpful suggestions or hints.
Caution
This is a Caution and is used to alert you to any procedures in which extreme caution must be used.
Warning
This is a Warning and is used to alert you to dangerous situations or procedures that must be completed
in a specific manner to prevent a dangerous or damaging situation.

9
1 Introduction
NMS (Nagios Monitoring Suite) powered by Nagios is an easy-to-use tool for monitoring an eco-
system, ensuring performance and preventing risks in real-time. The tool provides system administrators
with an access to necessary system performance and availability information in order to alert and correct
any system issue before losing functionality or valuable data.
The equipment devices supervised by NMS Nagios XI are:
•
• IPC Unigy Enterprise (CCM, ACCM, SCCM, MM, MG, CDI and VIP)
• IPC Connexus Unigy
• IPC Unigy 360 (CCM, ACCM, MM and VIP)
• IPC Cloud Portal
• IPC Cloud Edge and IPC WEB server
• IPC MySQL database
• IPC Freeswitch
• IPC Ping Identity
• IPC Splunk
• IPC Puppet
• IPC SpidR Web RTC gateway
• Nice NTR Recorders
• AudioCodes SBC
• IPC AudioCodes EMS
• IPC Recording Check
• IPC MongoDB
• IPC Autoprovisioning
• IPC Service Standard Monitoring (Blue Wave)
• IPC iCAS
• IPC NetCool
• ASC Neo recorders
• IPC Docker
• IPC Call Match
• IPC PostgresSQL
• IPC Slic
• IPC Ansible
• IPC CyberArk
• IPC Proteus

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• IPC Media Management Pool

• IPC File Server
• IPC Data Exchange
• IPC Bastion Server
• IPC OneID

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2 Configure Users and Notifications
The nagiosadmin administrator user has been defined during Nagios XI installation. You can define
other users with admin or user role.
A user of your choice can be notified by email, of issues occurring on your eco-system. For this, mail
alerts must be configured in your NMS tool.
First, you need to configure an administrator's account in order to test email notifications.
2.1 Customize Administrator Account

This section describes how to customize the administrator account in order to test email notifications.
1. Use a Web browser to launch Nagios XI UI: http://@IP of Nagios XI server/
nagiosxi and log in with the nagiosadmin account.
2. Click Admin ➤ Manage Users and click the pencil in the Actions column to edit the
nagiosadmin user.
Figure 1: Edit nagiosadmin Account
Figure 2: Nagios User Edition Form
3. Change the default password.

4. Enter an Email Address for alert test.
5. Check Enable Notifications box.
6. Click Update User.

12 2.2: Manage Email Settings
2.2 Manage Email Settings

This section describes how to configure the email server parameters as SMTP server IP address, email
sender...
1. Click Admin ➤ Manage Email Settings.
The Mail Settings form is displayed.

2. In the General Mail Settings section:
• Send Mail From: indicate the sender name and the sender email address. Use the following
format: sender name <sender email address>.
• SMTP: check the box.
The sender name will appear as sender in your mail alert.
3. In the SMTP Settings section:
• Host: enter the IP address of your SNMP server.
• Port: SMTP is 25 by default, you can change it if needed.
• Configure Security, you can choose between None, TLS or SSL according your mail server
configuration.
4. Click Update Settings.
5. Click Send a Test Email.
Figure 3: Test Mail Alerts

2.3: Add a New User 13
Then you will receive a test email in your mail box.

Figure 4: Received Alert Mail
2.3 Add a New User

This section describes how to create a new user to whom email alerts will be sent.
1. Click Admin ➤ Manage Users ➤ Add New User.
Figure 5: Addition of a New User
The User creation form is displayed.

14 2.4: Add a Contact Group for notifications
Figure 6: User Creation Form
2. Enter the Username and Password.

3. Leave the Force Password Change at Next Login box checked if you want the user changes the
password you set.
4. Check the User Account Information box and enter the user email Name and Email Address.
5. Check the Create as Monitoring Contact, Enable notification and Account Enabled boxes.
6. Configure Security Settings section: The Authorization Level can be Admin or User. For User
Authorization Level, you can enable specific rights by checking the corresponding box.
7. Click Add User.
Now that the user and the contact are created, the contact is to be found in Configure ➤ Core Config
Manager ➤ Contact.
Figure 7: New User in Contact List
2.4 Add a Contact Group for notifications

The contact created during the user creation must be assigned to a Contact Group that will be used for
notifications.

2.5: Customize Email Content 15
1. Click Configure ➤ Core Config Manager.

Figure 8: Core Config Manager
2. In the CCM Object Summary section, click Contact Groups or click Contact Groups in the left
panel Alerting section.
3. In the Contact Groups menu, click + Add New.
Figure 9: Alert Setting - Add Contact Group
4. Enter a Contact Group Name and a Description for the Contact Group.
5. Click Manage Contacts.
The Manage Contact window is displayed.
6. Select in the list, the contact previously created (refer to Add a New User on page 13) and click Add
Selected in order to add the contact to the contact group.
7. Click Close.
The Contact Group Management window is displayed again.
8. Click Save.
The Contact Group created is displayed in the Contact Group window
2.5 Customize Email Content

This section describes how to customized the email content and how to configure the Notification
Preferences, the Notification time periods and then deploy the settings to users.
Note
If these templates are not appropriate, they can be modified.
1. Click Admin ➤ Notification Management.

16 2.5: Customize Email Content
Figure 10: Notification Management
The Notification Settings Management window is displayed.

Figure 11: Email Template Settings
2. Modify the Template Title (optional).

3. Check Set these notification messages as default for all users box.
4. If you want to change the default template, you can configure Email Messages tab, using the
notification variables: refer to https://assets.nagios.com/downloads/nagiosxi/docs/Understanding-
Nagios-XI-Notification-Variables.pdf.
5. Configure the Notification Preferences for Email by checking the type of notifications to be sent to
the user.
a) Check the Deploy notification preferences box for the preferences to be applied to your template.
b) Check the Enable notifications box for the preferences to be applied to the selected users.
c) Check the Lock notification preferences box to lock the preferences.
d) In Email tab, attribute the common status ( ) or the high priority status ( ) according to the host
and services alarms.

2.5: Customize Email Content 17
Figure 12: Example of Notification Preferences
6. Configure the Notification Timeperiods

a) Check the Deploy notification timeperiods box to apply the selected timeperiod(s) for all the
selected users.
b) Set the notification time period per day.
7. Select Deploy to Users tab, in this tab, select the Contact Group that must receive these notifications
(refer to Add a Contact Group for notifications on page 14).
8. Click Deploy Preferences.
9. Click Save Template.

18 2.5: Customize Email Content

19
3 Configure Hosts Using Wizards

Nagios XI wizards are developed in order to help to configure the monitoring of hosts used for IPC
systems and ecosystem.
Figure 13: Configuration wizards menu
Figure 14: Wizards page
3.1 Stop and Start Nagios Core Service

Before importing a wizard, you need to stop the Nagios Core service in order to be sure that the wizard
is entirely installed.
1. Connect as root to the Nagios Core using an SSH connection (you can use PuTTy).
2. Check the Nagios Core service status: service nagios status.
The service should be started.
3. Stop the Nagios Core service: service nagios stop.

20 3.2: Import a Wizard
4. Upload and Install new configuration wizard.

5. Restart the Nagios Core service: service nagios start.
To import a wizard, refer to Import a Wizard on page 20.
3.2 Import a Wizard

If a Nagios XI wizard for a Host is not yet implemented in your Nagios XI NMS version and if this
wizard is available as a zip file, you can upload it on your Nagios XINagios XI platform.
The wizard zip file must be reachable from the computer on which you run the Nagios XI UI.
2. Click Admin and in the System extensions section of the left panel, click Manage Config Wizards.
The Manage Configuration Wizards page is displayed.
3. Click Browse and select the zip file corresponding to the new wizard.
4. Click Upload & Install.
The new wizard is now available in the Manage Configuration Wizard page.
5. Check the imported wizard version in the list.
3.3 Configure IPC Unigy Enterprise Host Monitoring

This section describes how to configure IPC Unigy Enterprise host monitoring using the Nagios XI IPC
Unigy Enterprise Configuration wizard.
2. Click Configure ➤ Configuration Wizards.
The List of Wizards is displayed.
3. Click IPC Unigy Enterprise .
The Configuration Wizard: IPC Unigy Enterprise Configuration - Step 1 window is displayed.

3.3: Configure IPC Unigy Enterprise Host Monitoring 21
Figure 15: IPC Unigy Enterprise Configuration Wizard - Step 1
4. Click Select an equipment list and select the equipment type, it can be: ACCM, CCM, SCCM, MG,
MM, CDI or VIP.
In SNMP Settings section, the SNMP Community and SNMP Port changes according the selected
equipment.
5. In the Host Name field enter the FQDN (Fully Qualified Domain Name) of the host.
6. Enter a Description (optional).
7. Leave the Use Unigy Nagios Agent check box unchecked (futur use).
8. Check the SNMP Community and the SNMP Port, as configured on the remote host.
The SNMP Community and the SNMP Port are pre-filled with default values according to the
equipment type.
9. Click Next.
The Configuration Wizard - Step 2 window displays the list of monitored services. Refer to the
NMS_NagiosXI_X.y_Metrics_reference_guide (where X.y is the Nagios XI version) for more details
on monitored services.
10. Click Next.
The Configuration Wizard - Step 3 window is displayed.

22 3.4: Configure IPC Connexus Unigy
11. Click Next.

The Configuration Wizard - Step 4 window is displayed. This window allows configuring the
notification settings.
12. Check the Specific contact groups check box and select the contact group created for
notifications.Refer to Add a Contact Group for notifications on page 14.
Figure 16: Configuration Wizard - Step 4: Notification Settings
13. Click Next.

The Configuration Wizard - Step 5 window is displayed. This window allows configuring to which
host group the host belongs, if host groups were previously defined. For more details refer to
Configure Host Groups on page 103.
14. In the Host Group section, select the host group to which the host belongs.
15. Click Finish.
The new configuration is applied on Nagios Core.
3.4 Configure IPC Connexus Unigy

This section describes how to configure IPC Connexus Unigy monitoring using the Nagios XI IPC
Connexus Unigy Configuration wizard.
3. Click IPC CX Unigy Configuration.
The Configuration Wizard: IPC CX Unigy Configuration - Step 1 window is displayed.

3.5: Configure IPC Splunk&SLIC Alerts Integration 23
Figure 17: IPC CX Unigy Configuration Wizard - Step 1
4. Enter the Customer Name, this name will be used as the host alias. This field is mandatory
5. Enter for the CCM1, the CCM2 and the VIP, the NAT'ed IP address, the Real IP address (internal
IP) and the Hostname. These field are mandatory.
You can also declare a Display Name that will be the name displayed in the service and host status.
6. Check the SNMP Community and the SNMP Port, they must be the same as configured on the
remote host.
7. Click Next.
8. Click Next and Click Finish.
3.5 Configure IPC Splunk&SLIC Alerts Integration

This section describes how to configure IPC Splunk&SLIC Alerts Integration host monitoring using the
Nagios XI IPC Splunk&SLIC Alerts Integration wizard.
3. Click IPC Splunk&SLIC Alerts Integration.
The IPC Splunk&SLIC Alerts Integration - Step 1 window is displayed.

24 3.5: Configure IPC Splunk&SLIC Alerts Integration
Figure 18: IPC Splunk&SLIC Alerts Integration Wizard - Step 1
4. In the Host name, enter the SLIC ID of the SLIC instance hosted on the CSP platform.
You can ask the SLIC ID to the Splunk Deployment Group, at [email protected],
or you can check the SLIC patch.yaml file (refer to the 5 - CSP Applications Installation and
Configuration).
5. Enter an Alias for the SLIC instance.
6. In the Address field, enter 127.0.0.1.
7. Click Next.
The Configuration Wizard: IPC Splunk&SLIC Alerts Integration - Step 2 window resumes your
configuration.
8. Click Next.

3.5: Configure IPC Splunk&SLIC Alerts Integration 25
The Configuration Wizard: IPC Splunk&SLIC Alerts Integration - Step 3 is displayed.

9. Click Finish.
The message Your configuration changes have been successfully applied
and the monitoring engine was restarted. is displayed.
At the first SLIC host creation, the SLIC instances Host Group is created.
3.5.1 Add a SLIC instance

This section describes how to add a SLIC instance monitoring using the Nagios XI IPC Splunk&SLIC
Alerts Integration wizard.
4. Click Add Row and follow the steps 4 to 9 of the topic Configure IPC Splunk&SLIC Alerts
Integration on page 23.
The last SLIC instance configured is always the last entry displayed is the list.
3.5.2 Delete a SLIC instance

This section describes how to delete a SLIC instance monitoring using the Nagios XI IPC Splunk&SLIC
Alerts Integration wizard.

26 3.6: Configure IPC Unigy 360 Host Monitoring

4. Click Delete Row.

The last entry is removed from the list.
5. Follow the steps 7 to 9 of the topic Configure IPC Splunk&SLIC Alerts Integration on page 23
3.6 Configure IPC Unigy 360 Host Monitoring

This section describes how to configure IPC Unigy 360 host monitoring using the Nagios XI IPC Unigy
360 Configuration wizard.
3. Click IPC Unigy360 Configuration.
The Configuration Wizard: IPC Unigy 360 Configuration - Step 1 window is displayed.

3.6: Configure IPC Unigy 360 Host Monitoring 27
Figure 21: IPC Unigy 360 Configuration Wizard - Step 1
4. Click Select an equipment list and select the equipment type, it can be: CCM, SCCM, ACCM, MM or
VIP.
In SNMP Settings section, the SNMP Community and SNMP Port changes according the selected
equipment.
7. Enter the IP address of the host.
equipment type.
9. Click Next.
10. Click Next.
11. Click Next.

28 3.7: Configure IPC Cloud Portal Host Monitoring
13. Click Next.

15. Click Finish.
3.7 Configure IPC Cloud Portal Host Monitoring

This section describes how to configure IPC Cloud Portal host monitoring using the Nagios XI IPC
Cloud Portal Configuration wizard.
3. Click IPC Cloud Portal Configuration.
The Configuration Wizard: IPC Cloud Portal - Step 1 window is displayed.

3.7: Configure IPC Cloud Portal Host Monitoring 29
Figure 23: IPC Cloud Portal Configuration Wizard - Step 1
7. Change the Rest api Http port according to the port used.
8. Check MongoDB Process Monitoring check box if MongoDB database is installed on this host.
remote host.
10. Click Next.
11. Click Next.
12. Click Next.

30 3.8: Configure IPC Cloud Edge Host Monitoring
14. Click Next.

16. Click Finish.
3.8 Configure IPC Cloud Edge Host Monitoring

This section describes how to configure IPC Cloud Edge host monitoring using the Nagios XI IPC
Cloud Edge Configuration wizard.
3. Click IPC Cloud Edge Configuration wizard.
The Configuration Wizard: IPC Cloud Edge - Step 1 window is displayed.

3.8: Configure IPC Cloud Edge Host Monitoring 31
Figure 25: IPC Cloud Egde Configuration Wizard - Step 1
7. Select the applications and services installed and configured on the Cloud Edge server. For services,
enter the IDs - separated by comma - of the configured instance.
If the number of the instances configured on this wizard and the number of instances running do not
match, the service is displayed in red.

32 3.9: Configure IPC WEB Server Host Monitoring
8. Check Redis Server Monitoring check box if Redis Server is installed on this host.
9. Check RabbitMQ Server Monitoring check box if RabbitMQ Server is installed on this host.
10. Check MongoDB Process Monitoring check box if MongoDB is installed on this host.
11. Check OneID Servers Monitoring check box if OneID Server is installed on this host.
remote host.
13. Click Next.
14. Click Next.
15. Click Next.
17. Click Next.

19. Click Finish.
3.9 Configure IPC WEB Server Host Monitoring

This section describes how to configure IPC WEB Server host monitoring using the Nagios XI IPC
Cloud Edge Configuration wizard.
3. Click IPC Cloud Edge Configuration wizard.
The Configuration Wizard: IPC Cloud Edge - Step 1 window is displayed.

3.9: Configure IPC WEB Server Host Monitoring 33
Figure 27: IPC Cloud Egde Configuration Wizard - Step 1
7. For Web Server monitoring, select only the Service Node HTTP service. Enter the IDs - separated by
comma - of the configured instance.
If the number of the instances configured on this wizard and the number of instances running do not
match, the service is displayed in red.

34 3.10: Configure IPC MySQL Host Monitoring
remote host.
9. Click Next.
10. Click Next.
11. Click Next.
13. Click Next.

15. Click Finish.
3.10 Configure IPC MySQL Host Monitoring

This section describes how to configure IPC MySQL host monitoring using the Nagios XI IPC MySQL
Configuration wizard.
3. Click IPC MySQL Configuration wizard.
The Configuration Wizard: IPC MySQL - Step 1 window is displayed.

3.10: Configure IPC MySQL Host Monitoring 35
Figure 29: IPC MySQL Configuration Wizard - Step 1
6. If needed change the MySQL server default 3306 port.
7. The default Username and Password are pre-filled, change it if necessary.
8. The default Database name is pre-filled, change it if necessary.
9. Check Enable Mysql Replication monitoring box if replication is used between databases.
remote host.
11. Click Next.

36 3.11: Configure IPC Freeswitch Host Monitoring
12. Click Next.
13. Click Next.
15. Click Next.

17. Click Finish.
3.11 Configure IPC Freeswitch Host Monitoring

This section describes how to configure IPC Freeswitch host monitoring using the Nagios XI IPC
Freeswitch Configuration wizard.
3. Click IPC Freeswitch Configuration wizard.
The Configuration Wizard: IPC Freeswitch - Step 1 window is displayed.

3.11: Configure IPC Freeswitch Host Monitoring 37
Figure 31: IPC Freeswitch Configuration Wizard - Step 1
remote host.
8. Click Next.
9. Click Next.
10. Click Next.

38 3.12: Configure IPC Ping Identity Host Monitoring
12. Click Next.

14. Click Finish.
3.12 Configure IPC Ping Identity Host Monitoring

This section describes how to configure IPC Ping Identity host monitoring using the Nagios XI IPC Ping
Identity Configuration wizard.
3. Click IPC Ping Identity Configuration wizard.
The Configuration Wizard: IPC Ping Identity - Step 1 window is displayed.

3.12: Configure IPC Ping Identity Host Monitoring 39
Figure 33: IPC Ping Identity Configuration Wizard - Step 1
7. Check the Ping Identity Services to monitor.
If Ping access, Ping federate and Ping Directory are installed on separate hosts, you have to
relaunch this wizard for each host.
8. If needed change the default Http port of the Ping access or the Ping federate service.
9. If needed change the default Ldap port of the Ping directory and enter the Password for ldap
authentication.
remote host.
11. Click Next.
12. Click Next.

40 3.13: Configure IPC Slic Host Monitoring
13. Click Next.

15. Click Next.

17. Click Finish.
3.13 Configure IPC Slic Host Monitoring

This section describes how to configure IPC Slic host monitoring using the Nagios XI IPC Slic
3. Click IPC Slic Configuration wizard.
The Configuration Wizard: IPC Slic - Step 1 window is displayed.

3.13: Configure IPC Slic Host Monitoring 41
Figure 35: IPC Slic Configuration Wizard - Step 1
remote host.
8. Click Next.
9. Click Next.
10. Click Next.

42 3.14: Configure IPC Splunk Host Monitoring
12. Click Next.

14. Click Finish.
3.14 Configure IPC Splunk Host Monitoring

This section describes how to configure IPC Splunk host monitoring using the Nagios XI IPC Splunk
3. Click IPC Splunk Configuration wizard.
The Configuration Wizard: IPC Splunk - Step 1 window is displayed.

3.14: Configure IPC Splunk Host Monitoring 43
Figure 37: IPC Splunk Configuration Wizard - Step 1
remote host.
8. Click Next.
9. Click Next.
10. Click Next.

44 3.15: Configure IPC SpidR Web RTC Gateway Host Monitoring
12. Click Next.

14. Click Finish.
3.15 Configure IPC SpidR Web RTC Gateway Host Monitoring

This section describes how to configure IPC SpidR Web RTC Gateway host monitoring using the
Nagios XI IPC SpidR Web RTC Gateway Configuration wizard.
3. Click IPC SpidR Web RTC Gateway Configuration wizard.
The Configuration Wizard: IPC SpidR Web RTC Gateway - Step 1 window is displayed.

3.15: Configure IPC SpidR Web RTC Gateway Host Monitoring 45
Figure 39: IPC SpidR Web RTC Gateway- Step 1
remote host.
8. Click Next.
9. Click Next.
10. Click Next.

46 3.16: Configure NTR Host Monitoring
12. Click Next.

14. Click Finish.
3.16 Configure NTR Host Monitoring

This section describes how to configure NTR recorder host monitoring using the Nagios XI NTR
3. Click NTR Configuration wizard.
The Configuration Wizard: NTR Configuration - Step 1 window is displayed.

3.16: Configure NTR Host Monitoring 47
Figure 41: NTR Configuration Wizard - Step 1
4. Click Select an equipment list and select the equipment type, it can be:
• NRX
• NTR Core
• NTR CTI
• NTR SAT
• NTR Core + CTI
• NTR Core + SAT
• Sentinel
8. Check Use NTR Agent if the NTR Agent is installed on the host.
9. Check Use RCS Agent box if the IPC Recording Compliance Service for Recording Check is
installed on the NTR recorder host.

48 3.16: Configure NTR Host Monitoring
10. Enter the SNMP Community, the SNMP Version and SNMP Port as it is configured on the NTR
recorder.
11. Click Next.
NMS_NagiosXI_X.y_Metrics_reference_guide (Where X.y is the Nagios XI version) for more details
Table 1: Available metrics according deployment type
Components Hardware metrics Business metrics SNMP Traps

NRX OK OK OK
NTR Core OK OK OK
NTR Core + SAT OK OK OK
NTR Core + CTI OK OK OK
NTR SAT OK NOK OK
NTR CTI OK NOK OK
Sentinel OK NOK OK
Note
Business metrics are provided by the NTR Agent that is only installed on a Core.
12. Click Next.

13. Click Next.
15. Click Next.

17. Click Finish.

3.17: Configure AudioCodes Host Monitoring 49
3.17 Configure AudioCodes Host Monitoring

This section describes how to configure AudioCodes SBC host monitoring using the Nagios XI
AudioCodes Configuration wizard.
3. Click Audiocodes Configuration wizard.
The Configuration Wizard: AudioCodes Configuration - Step 1 window is displayed.
Figure 43: AudioCodes Configuration Wizard - Step 1
remote host.
8. Click Next.
9. Click Next.

50 3.18: Configure IPC AudioCodes EMS Host Monitoring
10. Click Next.

12. Click Next.

14. Click Finish.
3.18 Configure IPC AudioCodes EMS Host Monitoring

This section describes how to configure IPC AudioCodes EMS host monitoring using the Nagios XI IPC
AudioCodes EMS Configuration wizard.
3. Click IPC AudioCodes EMS Configuration.
The Configuration Wizard: IPC AudioCodes EMS Configuration - Step 1 window is displayed.

3.18: Configure IPC AudioCodes EMS Host Monitoring 51
Figure 45: IPC AudioCodes EMS Configuration Wizard - Step 1
7. Click Next.
8. Click Next.
9. Click Next.

52 3.19: Configure IPC Recording Check Host Monitoring
11. Click Next.

13. Click Finish.
3.19 Configure IPC Recording Check Host Monitoring

This section describes how to configure IPC Recording Check host monitoring using the Nagios XI IPC
Recording Check Configuration wizard.
3. Click IPC Recording Check configuration wizard.
The Configuration Wizard: IPC Recording Check - Step 1 window is displayed.
Figure 47: IPC Recording Check - Step 1

3.20: Configure IPC MongoDB Host Monitoring 53
7. The default Recording Check API port is 8084, if needed change the Http port.
remote host.
9. Click Next.
10. Click Next.
11. Click Next.
13. Click Next.

15. Click Finish.
3.20 Configure IPC MongoDB Host Monitoring

This section describes how to configure IPC MongoDB host monitoring using the Nagios XI IPC
MongoDB Configuration wizard.
3. Click IPC MongoDB Configuration wizard.
The Configuration Wizard: IPC MongoDB Configuration - Step 1 window is displayed.

54 3.20: Configure IPC MongoDB Host Monitoring
Figure 49: IPC MongoDB Configuration Wizard - Step 1
7. Enter the Username and the Password used to connect to the MongoDB database.
8. The default MongoDB port is 27017, if needed change the Mongo db port.
remote host.
10. Click Next.
11. Click Next.
12. Click Next.

3.21: Configure IPC Autoprovisioning Host Monitoring 55
14. Click Next.

16. Click Finish.
3.21 Configure IPC Autoprovisioning Host Monitoring

This section describes how to configure an IPC Autoprovisioning host monitoring using the Nagios XI
IPC Autoprovisioning Configuration wizard.
3. Click IPC Autoprovisioning Configuration.
The Configuration Wizard: IPC Autoprovisioning Configuration - Step 1 window is displayed.

56 3.21: Configure IPC Autoprovisioning Host Monitoring
Figure 51: IPC Autoprovisioning Configuration Wizard - Step 1
7. If needed change the Rest api Https port.
remote host.
9. Click Next.
10. Click Next.
11. Click Next.

3.22: Configure IPC ICAS Host Monitoring 57
13. Click Next.

15. Click Finish.
3.22 Configure IPC ICAS Host Monitoring

This section describes how to configure IPC ICAS (iTernity Compliant Archive Software) Host worm
archival server host monitoring using the Nagios XI IPC ICAS Configuration wizard.
3. Click IPC ICAS Configuration.
The Configuration Wizard: IPC ICAS Configuration - Step 1 window is displayed.

58 3.22: Configure IPC ICAS Host Monitoring
Figure 53: IPCICAS Configuration Wizard - Step 1
remote host.
8. Click Next.
9. Click Next.
10. Click Next.

3.23: Configure IPC Service Standard Monitoring 59
12. Click Next.

14. Click Finish.
3.23 Configure IPC Service Standard Monitoring

This section describes how to configure IPC Service Standard using the Nagios XI IPC Service Standard
Configuration wizard. The IPC Service Standard Configuration wizard allows to monitor several
services belonging to one or several hosts. At the moment, this wizard is only used for development and
test purpose.
3. Click IPC Service Standard Configuration.
The Configuration Wizard: IPC Service Standard Configuration - Step 1 window is displayed.
Figure 55: IPC Service Standard Configuration Wizard - Step 1

60 3.23: Configure IPC Service Standard Monitoring
4. In Host Name field, choose a name for the monitored service(s).

6. Choose a Service Name.
7. In the Service Url field, enter the URL to join the service: http(s)://@IP address of the
host:port/service path/service name.
For Blue Wave, the services and URL are given in the table below (Extract from NMS NagisoXI
Metrics Reference Guide):
Service Description Polling Threshold Action

Interval (default)
Management API https:// 5 min Refer to the Blue
: if the
Heath docker_vm_ip:8091/ Wave - BWCS
container is
cloudservices/health article for
not working.
troubleshooting /
Data API Heath https:// 5 min fixing steps in
: if the confluence.
docker_vm_ip:8092/ container is
cloudservices/health not working.
History API https:// 5 min
: if the
docker_vm_ip:8094/ container is
cloudservices/health not working.
Management API https:// 5 min
: if Blue
Heath for a specific docker_vm_ip:8092/ Wave
customer cloudservices/ container is
health?customerid=xx still running
where xx is the customer ID. but we have
lost the
connection to
the Unigy
system (DB
and service).
: if the
container is
unable to
connect to the
portal.

3.23: Configure IPC Service Standard Monitoring 61
Service Description Polling Threshold Action

Interval (default)
Data API Heath for a https:// 5 min
: if Blue
specific customer docker_vm_ip:8091/ Wave
cloudservices/ container is
lost the
connection to
the Unigy
system (DB
and service).
: if the
container is
unable to
connect to the
portal.
History API for a https:// 5 min
: if Blue
specific customer docker_vm_ip:8094/ Wave
cloudservices/ container is
lost the
connection to
the Unigy
system (DB
and service).
: if the
container is
unable to
connect to the
portal.
8. You can aggregate the monitoring of several services by clicking Add Service.
A new line with Service Name and Service Url fields is displayed.

62 3.23: Configure IPC Service Standard Monitoring
Figure 56: IPC Service Standard Configuration Example
9. Click Next.
The Configuration Wizard - Step 2 window displays the list of monitored services.
10. Click Next.
11. Click Next.
13. Click Next.

15. Click Finish.
16. You can check now the Host Monitoring menu: click Configure ➤ Core Config Manager ➤ Hosts.
The new "virtual host" is displayed in the Hosts list.

3.24: Configure IPC NetCool Host Monitoring 63
3.24 Configure IPC NetCool Host Monitoring

This section describes how to configure IPC NetCool host monitoring using the Nagios XI IPC NetCool
3. Click IPC NetCool Configuration wizard.
The Configuration Wizard: IPC NetCool - Step 1 window is displayed.
Figure 58: IPC NetCool Configuration Wizard - Step 1
remote host.
8. Click Next.
9. Click Next.
10. Click Next.

64 3.25: Configure ASC Neo Host Monitoring
12. Click Next.

14. Click Finish.
3.25 Configure ASC Neo Host Monitoring

This section describes how to configure ASC Neo recorder monitoring using the Nagios XI ASC Neo
3. Click ASC Neo Configuration wizard.
The Configuration Wizard: ASC Neo Configuration - Step 1 window is displayed.

3.25: Configure ASC Neo Host Monitoring 65
Figure 60: ASC Neo Configuration Wizard - Step 1
4. Click Select an equipment list and select the equipment type, it can be:
• ASC All in One
• Enterprise Core
• NTR CTI
• Recording Controller
• Recording Server
• DataBase Server
8. Check Use RCS Agent check box if the IPC Recording Compliance Service for Recording Check is
installed on the ASC Neo recorder host.
9. The default RCS http port is 8732, if needed change the RCS http port.

66 3.26: Configure IPC Docker Host Monitoring
remote host.
11. Click Next.
12. Click Next.
13. Click Next.
15. Click Next.

17. Click Finish.
3.26 Configure IPC Docker Host Monitoring

This section describes how to configure IPC Docker host monitoring using the Nagios XI IPC Docker
3. Click IPC Docker Configuration wizard.
The Configuration Wizard: IPC Docker - Step 1 window is displayed.

3.26: Configure IPC Docker Host Monitoring 67
Figure 62: IPC Docker Configuration Wizard - Step 1
7. If needed change the API port.
remote host.
9. Click Next.
10. Click Next.
11. Click Next.

68 3.27: Configure IPC Call Match Host
13. Click Next.

15. Click Finish.
3.27 Configure IPC Call Match Host

This section describes how to configure IPC Call Match host monitoring using the Nagios XI IPC Call
Match Configuration wizard.
3. Click IPC Call Match Configuration.
The Configuration Wizard: IPC Call Match - Step 1 window is displayed.

3.27: Configure IPC Call Match Host 69
Figure 64: IPC Call Match Configuration Wizard - Step 1
7. Change the Http port according to the port used.
remote host.
9. Click Next.
10. Click Next.
11. Click Next.

70 3.28: Configure IPC PostgreSQL Host
13. Click Next.

15. Click Finish.
3.28 Configure IPC PostgreSQL Host

This section describes how to configure IPC PostgreSQL host monitoring using the Nagios XI IPC
PostgreSQL Configuration wizard.
3. Click IPC PostgreSQL Configuration.
The Configuration Wizard: IPC PostgreSQL - Step 1 window is displayed.

3.28: Configure IPC PostgreSQL Host 71
Figure 66: IPC PostgreSQL Configuration Wizard - Step 1
7. The default Username and Password are pre-filled, change it if necessary.
8. The default Database name is pre-filled, change it if necessary.
9. Enter the Database name.
remote host.
11. Click Next.
12. Click Next.

72 3.29: Configure IPC Ansible Host
13. Click Next.

15. Click Next.

17. Click Finish.
3.29 Configure IPC Ansible Host

This section describes how to configure IPC Ansible host monitoring using the Nagios XI IPC Ansible
3. Click IPC Ansible server Configuration wizard.
The Configuration Wizard: IPC Ansible server - Step 1 window is displayed.

3.29: Configure IPC Ansible Host 73
Figure 68: IPC Ansible server Configuration Wizard - Step 1
4. Click Select an equipment list and select the Ansible Configuration type, it can be:
SingleAllInOne, ClusterTowerNode, or ClusterDatabaseNode.
8. Check the Http port of Ansible Rest API and change it if needed.
9. Enter the PostgreSQL database Username and Password.

74 3.30: Configure IPC CyberArk Host Monitoring
10. Enter the Database Name.

11. Check the PostgreSQL db port and change it if needed.
remote host.
13. Click Next.
14. Click Next.
15. Click Next.
17. Click Next.

19. Click Finish.
3.30 Configure IPC CyberArk Host Monitoring

This section describes how to configure IPC CyberArk host monitoring using the Nagios XI IPC
CyberArk Configuration wizard.
3. Click IPC CyberArk Configuration.
The Configuration Wizard: IPC CyberArk Configuration - Step 1 window is displayed.

3.30: Configure IPC CyberArk Host Monitoring 75
Figure 70: IPC CyberArk Configuration Wizard - Step 1
4. Click Select an equipment list and select the equipment type, it can be: Vault Server, PVWA, CPM
or PSM.
equipment type.
6. Click Next.
7. Click Next.
8. Click Next.

76 3.31: Configure IPC Proteus Host Monitoring
10. Click Next.

12. Click Finish.
3.31 Configure IPC Proteus Host Monitoring

This section describes how to configure IPC Proteus host monitoring using the Nagios XI IPC Proteus
3. Click IPC Proteus Configuration.
The Configuration Wizard: IPC Proteus Configuration - Step 1 window is displayed.

3.31: Configure IPC Proteus Host Monitoring 77
Figure 72: IPC Proteus Configuration Wizard - Step 1
remote host.
5. Click Next.
6. Click Next.
7. Click Next.

78 3.32: Configure IPC Media Manager Pool Host Monitoring
9. Click Next.
11. Click Finish.
3.32 Configure IPC Media Manager Pool Host Monitoring

This section describes how to configure IPC Media Manager Pool host monitoring using the Nagios XI
IPC Media Manager Pool wizard.
3. Click IPC Media Manager Pool.
The Configuration Wizard: ICP Media Manager Pool - Step 1 window is displayed.
Figure 74: IPC Media Manager Pool Configuration Wizard - Step 1

3.33: Configure IPC File Server Host Monitoring 79
equipment type.
8. Click Next.
9. Click Next.
10. Click Next.
12. Click Next.

14. Click Finish.
3.33 Configure IPC File Server Host Monitoring

This section describes how to configure IPC File Server host monitoring using the Nagios XI IPC File
Server Configuration wizard.
3. Click IPC File Server Configuration wizard.
The Configuration Wizard: IPC File Server - Step 1 window is displayed.

80 3.33: Configure IPC File Server Host Monitoring
Figure 76: IPC File Server - Step 1
remote host.
8. Click Next.
9. Click Next.
10. Click Next.

3.34: Configure IPC Data Exchange Host Monitoring 81
12. Click Next.

14. Click Finish.
3.34 Configure IPC Data Exchange Host Monitoring

This section describes how to configure an IPC Data Exchange host monitoring using the Nagios XI IPC
Data Exchange Configuration wizard.
3. Click IPC Data Exchange Configuration.
The Configuration Wizard: IPC Data Exchange Configuration - Step 1 window is displayed.

82 3.34: Configure IPC Data Exchange Host Monitoring
Figure 78: IPC Data Exchange Configuration Wizard - Step 1
equipment type.
8. Click Next.
9. Click Next.
10. Click Next.

3.35: Configure IPC Bastion Server Monitoring 83
12. Click Next.

14. Click Finish.
3.35 Configure IPC Bastion Server Monitoring

This section describes how to configure IPC Bastion Server host monitoring using the Nagios XI IPC
Bastion Server Configuration wizard.
3. Click IPC Bastion Server.
The Configuration Wizard: IPC Bastion Server Configuration - Step 1 window is displayed.

84 3.35: Configure IPC Bastion Server Monitoring
Figure 80: IPC Bastion Server Configuration Wizard - Step 1
7. If a DNS Server is running on the Bastion Server, check the DNS Server Check check box and
configure the DNS Settings.
Figure 81: IPC Bastion Server DNS Form - Configuration Wizard - Step 1

3.36: Configure IPC OneID Host Monitoring 85
a) In the URL field, enter the DNS FQDN.

b) In the IP address returned field, enter the IP addresses corresponding to the DNS FQDN;
separate the addresses by a comma.
8. If a NTP Server is running on the Bastion Server, check the NTP Server Check check box.
If Bastion Server is used by the Connexus network, NTP Server and DNS Server services are
running.
remote host.
10. Click Next.
11. Click Next.
12. Click Next.
14. Click Next.

16. Click Finish.
3.36 Configure IPC OneID Host Monitoring

This section describes how to configure IPC OneID host monitoring using the Nagios XI IPC OneID

86 3.36: Configure IPC OneID Host Monitoring
3. Click IPC OneID Configuration.

The Configuration Wizard: IPC OneID Configuration - Step 1 window is displayed.
Figure 83: IPC OneID Configuration Wizard - Step 1
remote host.
5. Click Next.
6. Click Next.
7. Click Next.

3.37: Duplicate a Host 87
9. Click Next.
11. Click Finish.
3.37 Duplicate a Host

If you need to create another host of the same type, you can duplicate the existing one and then
configure the parameters of the duplicated host.
3. Select Bulk Host Cloning and Import.
Figure 85: Launch Bulk Host Cloning Import
The Configuration Wizard: Bulk Host Cloning and Import - Step 1 window is displayed.

88 3.37: Duplicate a Host
Figure 86: Bulk Host Cloning and Import Wizard - Step 1
4. Select a host to be cloned from the Host Name scrolling list and click Next.
Figure 87: Bulk Host Cloning and Import Wizard - Step 2
5. Select the services to be cloned.

Only the services enabled for the given host will appear in the list.

3.37: Duplicate a Host 89
6. In the Import / Cloning Data section select in the scrolling lists, Address for Field 1, Name for Field
2 and Description for Field 3.
7. In the Data frame, enter the IP address, the name and the description (comma separated) of your
duplicated host(s).
8. Click Next.
9. Click Finish.

90 3.37: Duplicate a Host

91
4 Remove a Host
This section explain how to remove the monitoring of a host.
2. In the Monitoring navigation section or in the CCM Object Summary click Services.
Figure 89: Services Menu
The Services list is displayed.

3. In the Config Name scrolling list, select the host you want to remove.
The list of monitored services for this host is displayed.
4. Use the red cross on the right side to delete a service. Repeat this operation for all the services of the
host.

92
When all services are removed a message indicates that the host has been successfully deleted.
Figure 90: Host Successfully Deleted
5. Click Apply Configuration in the Quick Tools section.

Figure 91: Apply Configuration
6. In the Apply Configuration window, click the Apply Configuration button.

When the new configuration is applied, the following message is displayed.

93
Figure 92: Configuration Applied

94

95
5 Color Codes and Statuses
5.1 Host Status Details

Hosts status is available from Home ➤ Host Status in the Details section of the left panel.
Table 2: Host Status Details
Column title Description

Host Host name
Status Host status
•
: the host works all right
•
: major problem on the host
Duration Duration of the current status

Attempt The number of attempts performed to get the service information. Nagios XI makes 5
attempts to reach an instance before declaring it as unavailable. At next scheduled
check, Nagios XI will perform a new set of up to five attempts to reach the instance.
Last check Date and time of the last check was performed.
Status Explanation of the status displayed.
information
5.2 Service Status Details

Services status is available from Home ➤ Service Status in the Details section of the left panel.
Table 3: Service Status Details

Host Host name on which the service is running.
Service Service name.

96 5.2: Service Status Details
Table 3: Service Status Details (continued)

Status Service status
•
: service works all right or information is retrieved with success.
•
: a problem detected on the service. For more details, see the information
box.
•
: Nagios XI cannot retrieve the real status due to an unreachable information
(example: no SNMP remote configuration.)
•
: this status is related to SNMP traps only. As Nagios XI is acting as a
listener, no traps has been received and Nagios XI is still waiting for a first trap.
•
: a critical issue on the service.
Note
Do not rely on status color only. In case of information delivered by traps and when
there is an error on the monitored instance, the status can be OK, while reporting about
an error that will be explained in the status information box. This means that the trap
functions all right and reports of a problem on the service.
Duration Duration of the current status

Attempt The number of attempts performed to get the service information. Nagios XI makes 5
attempts to reach an instance before declaring it as unavailable. At next scheduled
check, Nagios XI will perform a new set of up to five attempts to reach the instance.
Last check Date and time of the last check was performed.
Status Explanation of the status displayed.
information

97
6 Change a SNMP Community

The SNMP community is configured through the wizards. But if needed, you can change the community
afterward, using a variable defined to this end.
To change the community of a host:
2. In the Monitoring navigation section or in the CCM Object Summary click Hosts.
Figure 94: Core Config Manager - Hosts
3. Click the Host Name of the host you want to change the community.
Figure 95: Change SNMP Community - Host Edition

98
The Host Management window is displayed.

Figure 96: Change SNMP Community - Misc Settings
4. In the Host Management window, select the Misc Settings tab and click Manage Free Variables.
The Manage Free Variables popup is displayed.
Figure 97: Change SNMP Community - Manage Free Variables
5. Remove the _SNMPCOMMUNITY variable.

6. In the Name field, input _SNMPCOMMUNITY and your community name in the Value field.
7. Click Insert.
The _SNMPCOMMUNITY Name and the new Value is displayed in the variable list.
8. Click Close.
9. In the Host Management form, click Save.

99

100

101
7 Send SNMP Traps

This section describes how to configure Nagios XI to SNMP Traps to other management hosts or
network management systems whenever host or service state changes (alerts) occur.
1. Click Admin ➤ Manage Components from the System Extensions section available in the left
panel.
Figure 100: SNMP Trap Sender
2. Click the Edit Settings icon from the SNMP Trap Sender component.
The SNMP trap sender component configuration form is displayed, this form allows you to define the
server that Nagios XI should send SNMP traps to, when host and service changes (alerts) occur.
Figure 101: SNMP Trap Sender Form
3. Check the Enable SNMP trap sender integration box.

4. Indicate in the Host Address field, the IP address of the server that must receive the traps. If the Port
field is left blank the default 162 UDP port is used.
5. Indicate in the SNMP Community, the SNMP community of the server that must receive the traps.
6. Click the NAGIOS-NOTIFY.txt and the NAGIOS-ROOT-MIB.txt to download the MIBs. Then
implement these MIBs to the system that is receiving the SNMP Traps.
7. Click Apply Settings to save your settings.

102
Refer to Nagios XI documentation in order to check that SNMP traps are well sent: https://
assets.nagios.com/downloads/nagiosxi/docs/Sending-SNMP-Traps-With-Nagios-XI.pdf.

103
8 Configure Host Groups

Host Groups allow you to group hosts in a logical manner, making it easier for users to get a quick view
of their network infrastructure. They will not have an impact on the notifications or access control, but
will make it easier for both your users to grasp what they are looking at and for you as the administrator
to quickly pinpoint where problems are occurring.
To create Host Groups:
2. In the Monitoring navigation section or in the CCM Object Summary click Host Groups.
Figure 103: Host Groups Creation
3. In the Host Groups menu, click + Add New.

Figure 104: Add a New Host Group
The Host Group Management window is displayed.

104
Figure 105: Host Group Management
4. Fill in a Host Group Name and a Description.

5. Click Manage Hosts in order to select the hosts that belong to the Hosts Group. These hosts have
been previously declared: refer to Configure Hosts Using Wizards on page 19.
The Manage Hosts popup is displayed.
Figure 106: Select Hosts in Host Group
6. Select the Hosts you want to add to the Host Group and click Add Selected.
The selected Hosts appears in the Assigned table.

105
7. Click Close.
The Host Group Management window is displayed again.
8. Click Save.
The new Host Group is displayed in the Host Groups menu.

106

107
9 NagVis
NagVis is a visualization add-on for Nagios XI, which can be used to visualize Nagios XI data. NagVis
is a useful tool to highlight issues in a visual manner.
NagVis uses a different authentication mechanism than Nagios XI, so you will need to re-authenticate in
order to access NagVis. When prompted, use the same username and password you use to login to
Nagios XI. Once you authenticate you should see a default NagVis view with some demo maps:
• Physical (e.g. all hosts in a rack/room/department).
• Logical (e.g. all application servers).
• Geographical (e.g. all hosts in a datacenter).
• Business processes (e.g. all hosts/services involved in a process).
Figure 109: NagVis Board
You can place all objects from Nagios XI (Host, Services, Host Groups, Service Groups) on so called
maps. Each map can be configured through its own configuration file. You can edit the configuration
files directly by using your favorite text editor or the web configuration mechanisms. Furthermore you
can add some special NagVis objects to the maps. These objects are shapes, textboxes and reference
objects for other maps.
9.1 Create a NagVis Map

A MAP must be created and configured prior to place objects on it (Host, Services, Host Groups, and
Service Groups).
The map is an image file. The recommended size is: 1000 x 900 pixels.
1. To launch NagVis, click Home and then the NagVis link available in the Maps section from the left
panel of Nagios XI.

108 9.1: Create a NagVis Map
Figure 110: Launch NagVis
2. If an authentication is required, use the same user and password as Nagios XI.
3. Click Choose language on the menu bar and select your language.
4. Click Open ➤ WUI from the NagVis menu bar.
The NagVis web configuration interface is displayed.
Figure 111: NagVis WUI
5. Click Options ➤ Manage Backgrounds from the NagVis menu bar.

The Managed Backgrounds popup is displayed.
Figure 112: NagVis - Manage Background
6. Click Choose a file or Choisir un fichier in the Upload background image section.
7. In the Explorer window, select your png picture and click Open.
8. Click Upload in the Upload background image section.
9. Click Options ➤ Manage Maps from the NagVis menu bar.
The Managed Maps popup is displayed.

9.2: Insert Icons with associated text 109
Figure 113: NagVis - Manage Maps
10. In the Create map section, fill in the Map name, select std_medium as Map Iconset and the
Background image you have downloaded.
The blanks are not allowed in the Map name.
11. Click Create.
You map is displayed in Background.
Figure 114: NagVis - Map Example
9.2 Insert Icons with associated text

This section describes how to create and insert icons with associated text in order to place them on the
NagVis Map.

110 9.2: Insert Icons with associated text
The map must be in edition mode, if not, click Open and the Edit text corresponding to your map.
Figure 115: NagVis Map Edition
1. Click Map ➤ Add Icon ➤ Host, Hostgroup, Service, Servicegroup, MAP according to the type of
component you want to supervise on the map.
Figure 116: Add Icon object on NagVis Map
The cursor turns into a cross.

2. Click on the location on the map where you want to display the icon.
The Options popup is displayed.
Figure 117: Icon Options
3. Select the host in the host_name list, the host and the service or the host group according to the
object type.
4. Click Save.
If needed you can adjust the icon on the map.

9.2: Insert Icons with associated text 111
5. Follow the same procedure for all hosts/services to supervise.

6. Click Map ➤ Add Special ➤ Textbox according to the type of component you want to supervise on
the map.
Figure 118: Add Icon object on NagVis Map
The cursor turns into a cross.

7. Click a first time to define the top left of the box and once again to define the bottom right of the box
on the map.
The Options popup is displayed.
Figure 119: Textbox Options
8. Fill the text you want to see in the map.

9. Enter transparent as background_color and as border_color.
10. Enter display:block;font-size:18px;text-align:center in the style field in order
to fit the map.
11. Follow the same procedure for all textbox to add.
12. When all the components are entered, click Actions ➤ View current map.

112 9.3: Modify a Map
Figure 120: Example of a Map with icons and associated text
You can use mouse over on an icon (status) to see details of the host, the host group, the service or
service group.
If you click on an icon, then the corresponding window is opened with the details.
9.3 Modify a Map

This chapter describes how to add/remove/modify objects in a map.
1. In NagVis, click Open and the Edit text corresponding to your map, or click Actions ➤ Edit current
map if the map is already displayed.
Figure 121: NagVis - Map Edition
2. Right click on an object in the map.

A popup menu allows you to modify or delete the object.

9.4: Schedule NagVis Map Notification 113
Figure 122: NagVis - Modify or Delete Object
3. To modify the object, click Modify.

A popup, allows you editing the properties of the object.
Figure 123: NagVis - Modify Object Popup
4. Modify the object characteristics and click Save.

5. To delete the object, click Delete.
A popup, allows you editing the properties of the object.
6. Click OK to delete the object.
7. Use mouse drag and drop functions if you want to move objects on the map.
8. For some objects like hosts, a right-click on the icon, allows also to duplicate the icon.
Figure 124: NagVis - Clone Object
9. Click Clone in the popup window, a new Options window is displayed and you can select the name
of the object (Host, Host Group, Service, Service Group…)
Click Save, the new object is added on the map. Use mouse drag and drop functions if you want to
move object on the map.
9.4 Schedule NagVis Map Notification

You can schedule the sending of a NagVis map by email.
1. Select a NagVis map and in the right upper corner of the NagVis window, click Schedule page.

114 9.4: Schedule NagVis Map Notification
Figure 125: NagVis Schedule Map Report
The Schedule New Page window is displayed.

Figure 126: NagVis Schedule Report Form
2. Enter a Report Name, the Frequency, the Time and the Recipients.
3. Click Save.
Now the map will be emailed to the selected recipients.

115
10Reports
10.1 BPI Reports
The Nagios XI Business Process Intelligence (BPI) is a reporting tool that allows you to efficiently
monitor your ecosystem.
10.1.1 Understand the BPI Group Logic
The Nagios XI BPI groups can be used for determining a "real" network state for a group of services.
Dependencies are highly customizable, and the logic for determining a group state can be defined by the
user.
Factors that create a Warning or Critical state:
• All non-essential members are in a problem state.
• Any essential members are in a problem state.
• The group's problem count exceeds the Warning Threshold.
• The group's problem count exceeds the Critical Threshold.
10.1.1.1 Basic BPI Group

This section represents an example of basic BPI group.
This is a basic group with five members. The group has no threshold set, and there are no essential
members. Since there are still some members in an Ok state, the group state is listed as Ok.
10.1.1.2 Group Using Thresholds

This section represents an example of group using thresholds.
This next group has no essential members, but it has a warning threshold set at three problems, and a
critical threshold set at six problems. Since the problem count of the group's members exceeds the
warning threshold, the group state is Warning.

116 10.1: BPI Reports
10.1.1.3 Group Using Essential Members

This section represents an example of group using essential members.
This group has two essential members defined, which are denoted with a '**' next to their state. If an
essential member has a problem, the entire group will be in a problem state, even though the threshold
has not been exceeded, and there is only one problem.
Figure 127: A Group Using Essential Members
10.1.1.4 Complex BPI Groups
The BPI groups determine state by looking down only one level. A BPI group will essentially look for
the worst state trigger in the group, so if the warning threshold is exceeded for a group, but an essential
member is Critical, the group will still be Critical. There is no limit to the number of sub-groups that
can be created, you can define as many levels in your dependency tree as you want.

10.1: BPI Reports 117
Figure 128: Complex BPI groups
10.1.1.5 Primary Groups
Primary BPI groups are seen from the top level of BPI page, while a non-primary group must have a
visible parent group in order to be seen on the display. If a non-primary group is defined but never
assigned to any primary group, it will not be visible on the display.
10.1.2 Configure BPI Reports
1. Click Home ➤ BPI in the Details section.

2. Click Create New BPI Group tab.

118 10.1: BPI Reports
Figure 129: Create a New BPI group
3. In the right pane, select Available Hosts (H), Service (S) and BPI Groups (G) you want to be
monitored.
4. Click Add Member(s).
The selected hosts, services and BPI groups are displayed in the Group Members pane.
5. In the left pane, enter:
• Group ID: A unique identifier used internally by Nagios BPI and the check plugin. Use only alpha-
numeric characters without spaces.
• Display name: The group name that will be displayed to the end-user in the BPI interface.
• Health Threshold: Set thresholds in % for Warning and Critical states.
• Priority: Select a priority level.
6. Click Write Configuration.
10.1.3 Configure Notifications
1. Click Configure ➤ Configuration Wizards ➤ BPI Wizard.

10.1: BPI Reports 119
2. In BPI Host Name, give a name to your BPI report and click Next.
3. Select BPI group(s) to be reported on and click Next.
4. Set a notification period: Under normal circumstances and when a potential problem is first detected
and click Next.
5. Check the notification group.
6. Click Finish.

120 10.2: Configure 24 Hours Reports
10.2 Configure 24 Hours Reports

NMS user can receive a daily report summarizing the last 24 hours activity of the eco-system.
1. Click Admin ➤ System Settings menu and verify that the URL is correct (System Settings is
available in the System Config section in the left panel).
2. In the General tab, check the Nagios XI URL.
Figure 130: 24 hours Reports - Check Nagios XI URL
3. Click Reports ➤ State History.

You can see there a summary of the last 24 hours system activity.
4. Click Schedule this Report icon in the right upper corner.
Figure 131: 24 hours Reports - Schedule Report
The Schedule New Report form is displayed.

10.2: Configure 24 Hours Reports 121
Figure 132: Schedule New Report Form
5. Fill:
• The Report name.
• The Frequency.
• The Check PDF for you attachment file.
• The Recipient(s) email address(es).
• The Subject.
• The Message.
6. Click Save.
A list of all the scheduled reports is available in My Scheduled Reports menu in the left pane.

122 10.2: Configure 24 Hours Reports

123
11Backup / Restore / Update

11.1 Backup
1. Click Admin ➤ Local Backup Archives (Local Backup Archives is available in the System
Backups section in the left panel).
2. In the Local Backup Archives page, click Create Backup.
The browser may display the following message: "Are you sure you want to create a backup? This
may take a long time and be a very large archived file."
3. Click OK.
This action will create an xxx.tar.gz archive file.
4. Once the backup is created, click Download icon.
Figure 133: Download backup
You can rename the backup file by clicking on the Rename icon.
11.1.1 Schedule a Backup
When your production platform is in place, we recommend scheduling backup in order to be able to
restore a configuration in case of a server crash for example.
1. Click Scheduled Backups in System Backups section.
The Scheduled Backup page is displayed.
2. Select FTP or SSH depending on the way you want to transfer the backup to external media storage.
3. Define the periodicity of backup, FTP/SSH server and other required fields.
4. Update the settings and check the box Enable FTP backups or Enable SSH backups accordingly.
5. Verify that the backups are performed as defined.
11.2 Restore a Backup from IPC Components Menu

This menu, only available if Nagios XI has been installed with the V2.0 OVA permits to restore Nagios
XI configuration.
1. Click Admin ➤ Restore Configuration from Backup from the IPC Components section available
in the left panel.
The Backup file(s) must be present in the Backup file name section.

124 11.2: Restore a Backup from IPC Components Menu
Figure 134: Restore Configuration from Backup
2. Click Restore arrow of the backup file.

The restoration procedure starts.
3. At the end, verify that the restoration is completed.
The Restoration of the backup is launched. At the end, the result of the restoration is displayed.
Figure 135: Restore Configuration from Backup
4. You must now apply the new configuration: Select Configure ➤ Core Config Manager.


11.2: Restore a Backup from IPC Components Menu 125
7. Verify that all the equipment items are configured.
11.2.1 Restore a File from an External Source

We are going to use WinSCP to transfer the backup file in order to restore it. First, you need to install
WinSCP if it is not already done.
1. Install WinSCP on your computer from https://winscp.net/eng/.
2. Verify from the WinSCP preferences that URL management is enabled. In Preferences window, click
Integration and select Register in the Register to handle URL addresses list.
Figure 138: WinSCP Preferences
3. To transfer the file, use the link displayed in the page. The link opens automatically WinSCP which
allows to select an external file and transfer it to the Nagios backup folder /store/backups/
nagiosxi (by default).
Figure 139: Upload a Backup from an External Source
4. Enter the Nagios XI server account password.

5. Once connected, transfer your backup file to the default Nagios XI backup folder: /store/
backups/nagiosxi.

126 11.3: Restore a Backup with the ipc_restore_config_xi Script
Figure 140: Backup File Transfer
Once copied, the backup file is displayed on the Nagios XI backup file list (Do not forget to refresh
the screen).
6. Now you can follow the Restore a Backup from IPC Components Menu on page 123.
11.3 Restore a Backup with the ipc_restore_config_xi Script

1. Reinitialize the OVA of the version you want to restore.
2. Upload the backup file with the help of WinSCP on the machine into the directory /store/
backups/nagiosxi/, refer to the Backup on page 123.
3. Connect with root account in SSH to the machine (you can use PuTTy).
4. In the /root/scripts directory, execute the ipc_restore_config_xi.sh script:
ipc_restore_config_xi.sh /store/backups/nagiosxi/backup.tar.gz.
Figure 141: ipc_restore_config Script
11.4 Update from IPC Components Menu

This menu, only available if Nagios XI has been installed with the V2.0 OVA permits to restore Nagios
XI configuration.
1. Backup the existing platform as described in the section Backup on page 123.
2. Once the backup performed, save the xxx.tar.gz backup file on an external device.
3. Install the up to date NMS release.
4. Restore the backup: refer to the Restore a Backup from IPC Components Menu on page 123.
5. Remove the hosts for which the configuration has been modified compared to your initial version.
Refer to the Remove a Host on page 91.
6. Reconfigure the removed host using the new wizard.

11.5: Update with the ipc_restore_config_xi Script 127
11.5 Update with the ipc_restore_config_xi Script

1. Backup the existing platform as described in the section Backup on page 123.
2. Once the backup performed, save the xxx.tar.gz backup file on an external device.
3. Install the up to date NMS release.
4. Connect with root account in SSH to the machine (you can use PuTTy).
5. In the /root/scripts directory, execute the ipc_restore_config_xi.sh script:
ipc_restore_config_xi.sh /store/backups/nagiosxi/backup.tar.gz.
Figure 142: ipc_restore_config Script
6. Remove the hosts for which the configuration has been modified compared to your initial version.
Refer to the Remove a Host on page 91.
7. Reconfigure the removed host using the new wizard.

128 11.5: Update with the ipc_restore_config_xi Script

129
12Schedule AHC Daily Report

This menu allows to receive a mail with a Unigy 360 Automatic Health Check daily report.
1. Click Admin ➤ AHC schedule daily reports from the IPC Components section available in the left
panel.
The Schedule AHC daily reports form is displayed.
2. Select the Scheduled time.
3. Enter the email address of the recipient in the Recipient field.
4. You can check the Send reports now box in order to test the notification.
The email sent contains a table that summarizes the status of each host, and an attached PDF file per
host, that lists all elements of the host with their RAG status.
Figure 143: Example of AHC Daily Report
5. Click Save.
The scheduled job is displayed.

130

131
13Filter Turrets
This menu allows to not monitor some Unigy 360 Turrets (i.e. Turrets used for test purpose).
1. Click Admin ➤ Turret filter from the IPC Components section available in the left panel.
The Turrets filter form is displayed.
2. Select the CCM or ACCM in the list on the top.
The list of monitored Turrets is displayed in the Turrets Monitored frame.
3. Select the turrets that must not be checked and click Add Selected.
Figure 144: Filter Turrets
The selected turrets are now in the Turrets not monitored frame.
4. Click Submit.

132

133
Index
A IPC CyberArk 9
IPC Data Exchange 9
account IPC Docker 9
administrator 11 IPC File Server 9
Account IPC FreeSwitch 9
admin 11 IPC iCAS 9
administrator 11 IPC Media gateway 9
user 11 IPC Media Management Pool 9
add IPC MongoDB 9
IPC Splunk&SLIC 25 IPC NetCool 9
alert 12 IPC Ping Identity 9
alerting 14 IPC PostgresSQL 9
archive 123 IPC Proteus 9
IPC Recording Check 9
B IPC Slic 9
IPC SpidR Web RTC gateway 9
backup 123, 126, 127 IPC Splunk 9
BPI Basic Group 115 Linux 9
BPI group NTR 9
critical 115 Unigy 360 9
warning 115 Unigy Enterprise 9
BPI Group
Windows 9
essential member 116
BPI groups 117
BPI report F
critical 115
filter 131
monitoring 115
warning 115
BPI Threshold Group 115 H
health check 129
D host
clone 87
delete
services 91
IPC Splunk&SLIC 25
status 95
wizard 20, 23, 25, 26, 28, 30, 32, 34, 36, 38, 40, 42,
E 44, 46, 49, 50, 52, 53, 55, 57, 59, 63, 64, 66, 68, 70,
72, 74, 76, 78, 79, 81, 83
email
host group
content 15
host 103
template 15
equipment
ASC Neo 9 M
Cloud Portal 9
mail settings
Connexus Unigy 9
SMTP 12
IPC Ansible 9
SSL 12
IPC AudioCodes EMS 9
TLS 12
IPC Autoprovisioning 9
IPC Bastion Server 9
IPC Call Match 9 N
IPC Cloud Edge 9
NagVis

134
authentication 107 T
board 107
clone 112 trap 101
email 113 turret 131
host 112
host group 112 U
icon 109
map 107, 109, 112, 113 update 126, 127
NagVis WUI user
image file 107 contact 13
notification 113
schedule 113 W
service 112
service group 112 winscp 123, 126
textbox 109 wizard
notification ASC Neo 64
contact 14 BPI 118
contact group 14 import 20
email 11, 15 IPC Ansible 72
mail 11 IPC AudioCodes 49
message 15 IPC Audiocodes EMS 50
sms 15 IPC Autoprovisioning 55
wizard 20, 23, 25, 26, 28, 30, 32, 34, 36, 38, 40, 42, IPC Bastion Serverl 83
44, 46, 49, 50, 52, 53, 55, 57, 59, 63, 64, 66, 68, 70, IPC Call Match 68
72, 74, 76, 78, 79, 81, 83 IPC Cloud Edge 30, 32
IPC Cloud Portal 28, 81
P IPC CyberArk 74
IPC Docker 66
pdf 129 IPC File Server 79
IPC Freeswitch 36
R IPC ICAS 57
IPC Media Manager Pool 78
RAG 129 IPC MongoDB 53
report 129 IPC MySQL 34
restore 123, 126 IPC NetCool 63
IPC Ping Identity 38
S IPC PostgreSQL 70
IPC Proteus 76
schedule IPC Recording Check 52
report IPC Service Standard 59
pdf 120 IPC Slic 40
script 126, 127 IPC SpidR Web RTC 44
security IPC Splunk 42
SSL 12 IPC Splunk&SLIC 23, 25
TLS 12 IPC Unigy 360 26
service IPC Unigy Enterprise 20
status 95 IPC Web Server 32
SNMP NTR 46
community 97 zip 20
SSH 126, 127

Part Number: B02200840, Release: 01
IPC Systems, Inc.
777 Commerce Drive
Fairfield, CT 06825-5500 USA

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What are the main chapters covered in the document?

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What are some of the monitoring tools configured using wizards?

What are some of the monitoring tools configured using wizards?

Nagios Monitoring Suite

Nagios XI Configuration for IPC

Part Number: B02200840, Release: 01

Chapter 1: Introduction ............................................................................................................... 9

Chapter 2: Configure Users and Notifications ......................................................................... 11

Chapter 3: Configure Hosts Using Wizards.............................................................................. 19

IPC Confidential Nagios Monitoring Suite

3.25 Configure ASC Neo Host Monitoring............................................................................................................... 64

Chapter 4: Remove a Host.......................................................................................................... 91

Chapter 5: Color Codes and Statuses........................................................................................ 95

Chapter 6: Change a SNMP Community ................................................................................. 97

Chapter 7: Send SNMP Traps.................................................................................................. 101

Chapter 8: Configure Host Groups .........................................................................................103

Chapter 10: Reports...................................................................................................................115

February 12, 2021 IPC Confidential

10.2 Configure 24 Hours Reports ........................................................................................................................... 120

Chapter 11: Backup / Restore / Update................................................................................... 123

Chapter 12: Schedule AHC Daily Report ...............................................................................129

Chapter 13: Filter Turrets ........................................................................................................131

IPC Confidential Nagios Monitoring Suite

February 12, 2021 IPC Confidential

IPC Confidential Nagios Monitoring Suite

Type install at the prompt and press Enter.

February 12, 2021 IPC Confidential

IPC Confidential Nagios Monitoring Suite

• IPC Media Management Pool

February 12, 2021 IPC Confidential

2 Configure Users and Notifications

2.1 Customize Administrator Account

Figure 2: Nagios User Edition Form

3. Change the default password.

IPC Confidential Nagios Monitoring Suite

2.2 Manage Email Settings

The Mail Settings form is displayed.

February 12, 2021 IPC Confidential

Then you will receive a test email in your mail box.

2.3 Add a New User

The User creation form is displayed.

IPC Confidential Nagios Monitoring Suite

Figure 6: User Creation Form

2. Enter the Username and Password.

2.4 Add a Contact Group for notifications

February 12, 2021 IPC Confidential

1. Click Configure ➤ Core Config Manager.

2.5 Customize Email Content

1. Click Admin ➤ Notification Management.

IPC Confidential Nagios Monitoring Suite

Figure 10: Notification Management

The Notification Settings Management window is displayed.

2. Modify the Template Title (optional).

February 12, 2021 IPC Confidential

Figure 12: Example of Notification Preferences

6. Configure the Notification Timeperiods

IPC Confidential Nagios Monitoring Suite

February 12, 2021 IPC Confidential