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    Selestio McCormick has over 7 years of work experience in customer service and management roles. He currently works as an Assistant Manager at Parnassus Solutions, where he handles escalated calls, sales, marketing, and billing. Previously, he was a Lead Agent at Concentrix and Assistant Manager at Domino's Pizza. McCormick has a high school diploma and IT certificates from Salt Lake Community College. He has received several awards and was involved in extracurricular activities like chess club and band.

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    Cs Resume

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    38 views1 page
    Selestio McCormick has over 7 years of work experience in customer service and management roles. He currently works as an Assistant Manager at Parnassus Solutions, where he handles escalated calls, sales, marketing, and billing. Previously, he was a Lead Agent at Concentrix and Assistant Manager at Domino's Pizza. McCormick has a high school diploma and IT certificates from Salt Lake Community College. He has received several awards and was involved in extracurricular activities like chess club and band.

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    Selestio McCormick has over 7 years of work experience in customer service and management roles. He currently works as an Assistant Manager at Parnassus Solutions, where he handles escalated calls, sales, marketing, and billing. Previously, he was a Lead Agent at Concentrix and Assistant Manager at Domino's Pizza. McCormick has a high school diploma and IT certificates from Salt Lake Community College. He has received several awards and was involved in extracurricular activities like chess club and band.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    38 views1 page

    Cs Resume

    Uploaded by

    api-306224956
    Selestio McCormick has over 7 years of work experience in customer service and management roles. He currently works as an Assistant Manager at Parnassus Solutions, where he handles escalated calls, sales, marketing, and billing. Previously, he was a Lead Agent at Concentrix and Assistant Manager at Domino's Pizza. McCormick has a high school diploma and IT certificates from Salt Lake Community College. He has received several awards and was involved in extracurricular activities like chess club and band.

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    Selestio McCormick

    8454 S Spiral Jetty Circle,


    West Jordan, UT 84081
    Phone (385)-499-1829
    [email protected]

    Work Experience
    Parnassus Solutions
    ● Position-Assistant Manager (1Year - Current)
    ● Description- Took escalated calls regarding billing, concerns, sales, and more. Sold service
    packages to leads. Created Marketing materials for advertisement campaigns. Processed client
    billing, and statement mailing. Trained and coached operators on how to take calls. HIPAA
    Compliance officer certification.

    Concentrix
    ● Position-Lead Agent (2 Years 0 Months)
    ● Description- Answered Calls for customers inquiring about billing questions, technical
    troubleshooting, and account management. Took supervisor calls for customers who had escalated
    calls. Was support for our team, answering questions and engaging in coaching.Escalated tickets,
    and account maintenance.

    Domino's LLC
    ● Position- Assistant Manager Lv. 3 ( 4 Years)
    ● Description- Helped solve customer and employee issues. Responsible for counting and handling
    cash. Closed, and opened the store. Did self-inspections, and maintenance. Was in “Store ready”
    position.

    Education

    Salt Lake Community College- Taylorsville, Utah 84123


    1.86 Grade Point Average
    High School Diploma
    IC3 Certificate, and Test-Out(PC Hardware) Certificate

    Clubs and Extracurricular Activities

    ● Chess Club President in 7th grade, and took our group to state at the University of Utah
    ● Won Employee of the month 3 times
    ● Band member (Percussion)
    ● Assist the media center at school
    ● Won an English award for outstanding essays in 9th grade
    ● Volunteered to help clean at my local church
    ● Speaker at graduation

    References

    Michael Chandler COO Parnassus Solutions 1 (801) 694-9230


    Alison Chandler Operations Manager Parnassus Solutions 1 (801) 718-6521
    Sabrina Sauceda Coworker Parnassus Solutions 1 (801) 518-7400

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