Jahanzaibashraf Updated
Jahanzaibashraf Updated
Jahanzaibashraf Updated
OBJECTIVE
Seeking a challenging position in a progressive organization, where I can contribute overall success of an organization. To establish the basis of
a successful career, which could enhance my overall professional development and assist me to achieve my goal which is to become a sales and
marketing professional.
CAREER HISTORY
PROFESSIONAL ASSIGNMENTS 11 years+ (2008 -to- 2021)
- Technical & Sales In charge – Faisalabad Region (Mega Tech Trackers) (OCT 2013 to Date)
Sales Responsibilities:
To promote sales of vehicle tracking solutions. To ensure timely execution and collection of payments from time to time. Co-
ordination with technical teams on regular basis. Responsible for customer retention.
Technical Responsibilities:
Responsible for Daily NR report. Take follow-up of new and Old Complaints. Inter departmental Co-ordinate for providing satisfied
customer dealing. Prepare healthy environment & Provide guideline for customer dealing. Compacting files to manage software
application. Ensure a proper and fool proof installation that, each & every installation done as according to their given prospects.
- Distribution Sales Representative (DSR) | Lays | May 2012 –Sep 2013
o I was responsible for visiting shops/ market of assign areas. Responsible for achieving sales target. Responsible for market hygiene as
per given standards. Established good and professional relationship with the customers and provide them better services as per the
company policies.
- Data Entry Operator (DEO) | System Limited | Oct 2011– Apr 2012
o Benazir Income Support Program (BISP) o Election Commission of Pakistan. (ECP)
- Internal Auditor | eFeroze Chemical Industries | Jan 2010 – Oct 2011
o Main Duties was checking and verification of all department’s activities. To review overall internal control system in factory and
warehouse in limited scope. To conduct physically stock counting, exercise at the month end. Executes internal audit procedure,
schedule priorities and program for achieving audit object and goal.
- Customer Service Representative (CSR) | Pizza Hutt | Aug 2008 – Nov 2009
o Main Duties was Customer Services, Answer calls professionally, respond to customer queries, Handles and resolve customer
complaints, Process orders, forms and applications, Follow-up customer calls where necessary.
PROFESSIONAL TASKS
- Excellent Leadership skill and customer focus - Can build and maintain strong relations
- Good Communication & Writing Skills - Able to work under pressure
- A proactive approach to problem resolving - Able to work individual as well as team
- Able to work closely with customers - Manning Schedules/Roster
ACADEMIC HISTORY
Institutions
• Government College University, Faisalabad 2017 - 2019
MBA (Marketing)
• Federal Urdu Science University, Karachi 2011 - 2013
B. Com (bachelor’s in business/Commerce)
• Government Degree Science College Malir, Karachi 2006 - 2008
Intermediate (Karachi, Pakistan)
• Sunrise Progressive School, Karachi 2004 - 2006
Matriculation (Karachi, Pakistan)
Other Courses:
C.H.A.M.P.S Customer Mania Mind Set Training
CAPABILITIES
o Possess good skills and can work effectively o Can build and maintain strong information
o Flair of quick developing amiable relationship o Can deliver results to deadline
o Enthusiastic, dynamic and task oriented o Disciplined and committed to teamwork