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    Recieve Call Exercise

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    tuty
    The document provides an English language assessment for students at SMK Sunnatunnur Senori vocational school in Tuban, East Java, covering topics such as phone conversations and taking messages. It tests students on their ability to understand dialogue situations and choose the appropriate responses to questions about phone calls and interactions. The assessment is for a class of 11th grade students in the areas of automotive technology, fashion, multimedia, and motorcycle technology.

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    © All Rights Reserved
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    Recieve Call Exercise

    Uploaded by

    tuty
    82 views3 pages
    The document provides an English language assessment for students at SMK Sunnatunnur Senori vocational school in Tuban, East Java, covering topics such as phone conversations and taking messages. It tests students on their ability to understand dialogue situations and choose the appropriate responses to questions about phone calls and interactions. The assessment is for a class of 11th grade students in the areas of automotive technology, fashion, multimedia, and motorcycle technology.

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    The document provides an English language assessment for students at SMK Sunnatunnur Senori vocational school in Tuban, East Java, covering topics such as phone conversations and taking messages. It tests students on their ability to understand dialogue situations and choose the appropriate responses to questions about phone calls and interactions. The assessment is for a class of 11th grade students in the areas of automotive technology, fashion, multimedia, and motorcycle technology.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    82 views3 pages

    Recieve Call Exercise

    Uploaded by

    tuty
    The document provides an English language assessment for students at SMK Sunnatunnur Senori vocational school in Tuban, East Java, covering topics such as phone conversations and taking messages. It tests students on their ability to understand dialogue situations and choose the appropriate responses to questions about phone calls and interactions. The assessment is for a class of 11th grade students in the areas of automotive technology, fashion, multimedia, and motorcycle technology.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    SMK SUNNATUNNUR SENORI

    Kompetensi Keahlian : 1. Teknik Otomotif Kendaraan ringan


    2. Tata Busana 3. Multimedia 4. Teknik Sepeda Motor
    Sekertariat : Jl. K. Djoned No. 62 PO BOX 07 Bangilan Telp. (0356) 7012967
    Jatisari Senori Tuban Jawa Timur 62365
    Website : www.smk-sunnatunnur.sch.id Email : [email protected]

    PENILAIAN HARIAN
    TAHUN PELAJARAN 2020/2021
    Mata Pelajaran : B. INGGRIS (simple phone message) Nama :
    Kelas/Kompt. Keahl. : XI BB/TKR/MM/TSM Kelas :
    Hari/Tanggal : Senin, 02 Oktober 2020 Kompt. Keahl. : No.
    Waktu : 30 menit Peserta :
    Guru Pengajar : Siti Zaimatur Rohmah, S.Pd

    INSTRUCTION :

    1. Do the following questions carefully


    2. Pray before answering questions
    3. Choose the correct answer A, B, C, or D!
    4. Don’t forget to check the answer, give your name before submited!
    GOOD LUCK!

    I. Answer the correct answer by crossing a, b, c or d!


    1. Sahara : Good afternoon. Its Sahara calling. May I talk to Saputra?
    Receptionist : Hold the line, please. I’ll try to put you through to Mr. Saputra at his office
    The underlined sentence shows . . . . a. Asking the caller to wait
    b. Asking the caller’s name
    c. Giving information to Mr. Saputra
    d. Taking call to customer

    2. Receptionist : Good morning. What I can do for you?


    Guest : I’d like to talk to the Personal Manager, please?
    Receptionist : . . . .
    Guest : Yes, my name is Hendrato
    The suitable sentence to complete the dialogue . . . .
    a. Could you call him later?
    b. Have you met him before?
    c. May I know your name?
    d. Have you made an appointment?
    e.

    3. Caller : Hello, can I speak to Mrs. Rahayu?


    Receptionist : I’m sorry, she is out. Can I take a message?
    Caller : Sure, tell her that the meeting with the manager will be postponed.
    The underlined sentence shows . . . . a. Making a phone call
    b. Giving information to receptionist
    c. Taking a call to Barakuda CV
    d. Taking a phone message

    4. Caller : Hello, Could I speak to Mr. Rahmat, please? Dani : I’m sorry, he is out.
    Could you call back after lunch? Caller : All right. Thank you
    The underlined sentence shows . . . .
    a. Tell telephone problems
    b. Making a call
    c. Connecting the caller
    d. Giving negative information

    5. Carroline : Good morning, I’m Carroline


    Sarah : Good morning, Nirwana hotel, how may I direct your call?
    Carroline : I would like to speak to Mss. Ranti, please
    Where the dialogue took place . . . .
    a. At hotel
    b. At cafe shop
    c. In the restaurant
    d. In the office

    6. Customer service : Customer service. Good morning. This is Linda speaking


    Arda : Good morning. I’m Arda.
    I want to activate online banking on my handphone?
    Customer service : Could I have your number?
    Arda : Sure, 088865742345
    How is the situation illustrated in the dialogue above?
    a. Informal situation
    b. Formal situation
    c. Formal and informal situation
    d. At the hotel

    7. Here some expression show informal situation by phone, except ....


    a. Who is this?
    b. Nadia speaking?
    c. Do I know you?
    d. May I know who is this?

    II. Match the following expression with the suitable responses!


    Expressions
    Responses
    8. I’m sorry she is in a meeting now. Could I a. Hold the line please, I’ll try to connect.
    take a message?
    b. Yes, sure. What is that?
    9. May I know who is speaking?
    c. I’m personal Manager of ABC
    10. I need some information about the product. Company
    Could you put me through to Doni?

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