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2022 NFPA Conference & Expo

T15 - NFPA 70E® and Electrical Risk


Assessment: The Human Factor
Presented by:
Paul A Zoubek, CIH, CSP, CESCP
Zoubek Consulting. LLC
• Nationally recognized consultant in
the area of electrical safety.
• Expert advice in the areas of
management and engineering
control of electrical hazards for
organizations nationwide.
• Advise organizations in the areas of
engineering electrical hazard
control, written electrical safety
program development, and
training.
• Review Risk Assessment Procedure
• Understanding human factors
• List error precursors
• Reduce error through human performance
tools
• Lecture & examples
• Roll playing questions
What does NFPA 70E cover?

a. Electrical Safety?
b. Combustible Dust?
• Job Safety Planning
—Completed by qualified person
—Documented
—Include risk assessment
• Identification
• Risk Assessment
• Hierarchy of Controls
• Implement Hierarchy of Controls
• The risk assessment procedure
shall address the potential for
human error and it’s negative
consequences on people,
processes, the work
environment, and equipment
relative to the electrical hazards
in the workplace.
• NFPA 70E (2021 edition) Article
110.5(H)(2)
“To error is human; to
forgive, divine.”*

*18th Century Poet: Alexander Pope


“If you say that to error is human, you mean
that it is natural for human beings to
make mistakes.”

*COBUILD Advanced English Dictionary


• People are not perfect.
• Human error is predictable, manageable, and can be
prevented.
• Organizational factors greatly influence individual
behaviors.
• Positive reinforcement helps people achieve higher levels
of performance.
• An understanding of why past errors happened can help
us prevent future ones.
Human Performance & Workplace Electrical Safety
(NFPA 70E (2021 Edition), Annex Q)
• Task Demands
—Exceed individual capabilities or challenge the
limitations of the individual.
—Examples:
• Time Pressure
• High Workload
• Repetitive Actions
• Interpretation requirements
Task
Demands
Information
incomplete=
worker needs
to interpret
information
given
• Work Environment
—Influences of the workplace conditions affect
individual performance.
—Examples:
• Distractions/interruptions
• Obscure electrical configurations
• Personality conflicts
Work
Environment
Distractions or
interruptions
• Individual Capabilities
—Individual characteristics do not match the demands of
the specific task.
—Examples:
• Unfamiliar with task
• New task/not used before
• Lack of knowledge
Individual Capabilities

A worker has been given a


new mulitimeter. It has a lot
more functions and buttons
than the one he has used
previously.
• Human Nature
—Limitations common to all persons incline an individual to
error under unfavorable conditions.
—Examples:
• Stress
• Habits
• Assumptions
• Complacency
Human Nature

A worker has gone through


classroom arc flash training,
therefore he knows how to do
the task safely.
“I have closed this disconnect 100
times and I have never been hurt.”

a. Human nature?
b. Individual capabilities?
“This energy control procedure is
complicated!”

a. Task Demand?
b. Individual capabilities?
Systems in place to mitigate worker potential to make a
mistake.

a. Error Precursor?
b. Human Performance Tool?
• Pre-Job Briefing
—Identify Hazards.
—Assess Risk.
—Implement Controls.

NFPA 70E Annex I I


• Job Site Review
—Risk analysis.
—Barriers.
—Delays.

NFPA 70E Annex I


• Post Job Review
—Feedback.
—Lessons learned.
—Incorporation of human
performance tools.
• Procedure Use & Adherence
—Step by step procedure read.
—Such as:
—Switching sequence.
—Energy control procedure.
• Self check with
verbalization
—Verbalize intent Stop
before, during, and
after task. Think
Act
Review
• 3-Way Communication
—Directives are repeated
by receiver back to
sender.
—Receiver is
acknowledged by sender.
• Stop when unsure
—Maintain a questioning
attitude.
• Flagging & Blocking
—Prevent access to
equipment.
—Marker or label.
48
ANNEX Q of NFPA 70E
(2021 Edition)
Does not include all possible human
performance tools;

however, all tools listed can be applied to


each error precursor.
49
2022 NFPA Conference & Expo

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Handouts: Handouts will be available via the mobile app


and at nfpa.org/conference

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