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Introduction to Digital Marketing ee Marketing | understand the meaning of digital marketing ® recognize the factors that led to growth of digital marketing. > state the importance of digital marketing > identify the scope of digital marketing j > differentiate between traditional marketing and digital marketing 1.1 Introduction Internet and Communication technology is vastly changing the way we live. It has made the whole ‘world more accessible and connected than ever. Internet has also changed the way businesses are done and opened up various opportunities in the field of product development, service delivery, customer ‘connect and most importantly marketing, Research also indicates that most purchasers research online before making a final purchase. ‘The internet has allowed businesses to sell without the risk of setting ‘up a’physical shop. They can sct up their own website with negligible cost and get connected to their ‘customers. It has also become easier for businesses to connect with their customers, connect with ‘potential customers, understand the market wave and redesign their products and ee ae Social media has provided another way to reach and connect with the customers. Along wit —— aor Arne aoa a =a Lddde © deidd 1.4 Growth of Di re tal marketiog h lucton of supportive polis digtal Ind rare ndurty is expected to grow st 2 CAGR of 1.6 Scope of Digitol Marketing ig maring ha wie pe ay ct et 8 hl argon! ig a aches ie, Ton Ds tedemlying aus its ital matingt perte encsrncn neste (ROD). Dig arkting inlodes following aspects: ? ~ Website Planing and Development ‘Seven main steps of web development. 1) Information Gathering a ‘Planning (Defining purpose: goals of website), te ro sport espe co customers: Ot at pe soapy ene gel oes ay cenk ABE 7, Retablishing 22 Omalchanncl Mazketing Strat ligt marketing ‘igtal marketing platforms ft isalso important fategy i develop an 0 |. Maintaining Brand image: Becavse ofthe ince Challenging forthe businesses to maintain connect with | presence. Iti important to identify and highlight he wn rand, Maintaining customer connect, providing ged fe the most dopants sad te 0 tion and seat tang sna hve vy ‘hab mae ih ac emai, “sb msn (da Bap The Bj bb "Thre canbe sue ‘retenladshae cated int poset ie ¢ CCK ode (IIPII I 4. Economic factors The wl oni wn ete at et and er ase te eo errupren be dome seb been FTE user oh mire and mco rt rer econ Ce ae ac and thar eye 8 making tod gy te oc Per rere cars are nerstats change rates Rese ofan, Taxes Boman : 13 Types ot Digit Marketing Digs Masiting canbe ominous teense merece AM OS ator pa a ot fhe es, a reese eugene a a ga me |e PELL IPO eam og oma [BED alo bas longer sles cycles and {o build customer knowledge. Provic castomers longer 4. Detailed Description vs. Broad Des ‘B28 marketing regres detaled descrip service beings before aking Purchase ‘ecruse pene companies arto a rery hr and dpc mysage ae requratome cea + tnonde to formalate an elective to adres BOB costomers with tango Wich ae SHAKT ps 55. Rational vs. Emotional ‘Decision are bated on rationally and logic. Thus itis ery import eres Jogi return an investments. Whereas pers are more spontaneous ad \ ‘based on emotional value of Online Buyer Behaviour + 2nd Models pac. a ” ———— Learning Oui > understand the vario oe contributing towaeds online ious types . consumers and the factors contsbuting 7 > identify the factors lea: 10 good a mer experience ictors leading to good an 16 0 good and bad consumer experi determine the relationshi te lstonship herween technology and Cuormer Relations Management | 3.1 The Marketing Strategy : Segmentation, Targeting, Positioning & Differentiation “The objective of marketing isto create value addition for the customers and build profitable customer relationships to achieve customer retention. Now, the question arises before the marketers that how does the company create value addition for the customers? ‘The answer is through “marketing strategy. ‘The next possible question may be what kind of marketing strategy shouldbe designed? The answer to this would be definitely a target marketing strategy that must focus on customers needs and wants Tis | target marketing strategy is also referred as “customer-driven marketing strategy’. 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Types of Blogs eves wih a cnbinton og core rane nape hem beet mrt tae or qatomers eye anata tae atone and cantly em muchbener ay | 5) Social Media Posts: Social media patos rae ter, Linkedin and Tots help businessesreach So a cfootenesaaaldbete réaton 19) Gifs nnd Memes: You must have ren people SIE Me oe come My Dole Se proved sees cin popolareutar, They ave become th among ought ype of coment ark ‘om the network today 10) Podcast: Podcasting ges you sharing one of thei favorite ment vend she perm ce et oe bn th ie mined or cal Podcasting provides = great wy 10 sn stener ca =} 704 COS seetine He deving. riding the en, work 5 uanranang unaligned arbcme seating Link ing i cng imei conten ‘Secon dou ea eed cont thot ti “TORE paar ist et cast anor ee hey sank bins + Sina rerio eg eerie Set sf not fies oe +. 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