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    Sample RACI Document

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    AhamedSharif
    The RACI matrix splits tasks into four responsibility types: Responsible, Accountable, Consulted, and Informed. These types are assigned to different roles to indicate which roles are Responsible for tasks, Accountable, should be Consulted, or need to be Informed. Not all departments that should be Informed are listed in this specific RACI matrix. The matrix provides clarity on roles and responsibilities for various activities related to a package, such as functional support management, user management, incident management, and other operational tasks.

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    Sample RACI Document

    Uploaded by

    AhamedSharif
    59 views4 pages
    The RACI matrix splits tasks into four responsibility types: Responsible, Accountable, Consulted, and Informed. These types are assigned to different roles to indicate which roles are Responsible for tasks, Accountable, should be Consulted, or need to be Informed. Not all departments that should be Informed are listed in this specific RACI matrix. The matrix provides clarity on roles and responsibilities for various activities related to a package, such as functional support management, user management, incident management, and other operational tasks.

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    Sample_RACI_Document

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    The RACI matrix splits tasks into four responsibility types: Responsible, Accountable, Consulted, and Informed. These types are assigned to different roles to indicate which roles are Responsible for tasks, Accountable, should be Consulted, or need to be Informed. Not all departments that should be Informed are listed in this specific RACI matrix. The matrix provides clarity on roles and responsibilities for various activities related to a package, such as functional support management, user management, incident management, and other operational tasks.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Download as xls, pdf, or txt
    59 views4 pages

    Sample RACI Document

    Uploaded by

    AhamedSharif
    The RACI matrix splits tasks into four responsibility types: Responsible, Accountable, Consulted, and Informed. These types are assigned to different roles to indicate which roles are Responsible for tasks, Accountable, should be Consulted, or need to be Informed. Not all departments that should be Informed are listed in this specific RACI matrix. The matrix provides clarity on roles and responsibilities for various activities related to a package, such as functional support management, user management, incident management, and other operational tasks.

    Copyright:

    © All Rights Reserved
    Download as XLS, PDF, TXT or read online from Scribd
    Download as xls, pdf, or txt
    of 4

    Template- For Demonstration Only

    The RACI diagram splits tasks into four participatory responsibility types, which are
    process.
    These responsibilities types make up the acronym RACI.
    Responsible - Those who do work to achieve the task. The role of Responsible inclu
    to
    complete the task.
    Accountable - Those who are ultimately accountable to the correct and thorough c
    the one to whom "R(s)" are accountable. The role of Accountable may include Res
    is
    Accountable for a task is also Responsible to do the work to achieve the task.
    Consulted - Those whose opinions are sought. Two-way communication.
    Informed - Those who are kept up-to-date on progress. One-way communication.

    Not all the various departments that should be informed are mentioned in this RACI.
    ty types, which are then assigned to different roles in the

    of Responsible includes Support, which is to provide resources

    ect and thorough completion of the task. Accountable is


    ble may include Responsible. It is not unusual that the one who

    ieve the task.


    nication.
    y communication.

    tioned in this RACI. This is the responsibility of R.


    RACI Matrix: NAME PACKAGE
    Parties Involved in Base Line Activities: Departments/Roles
    Aspect/Activity
    Business Users OPS & IT VENDOR
    1. Functional Support Management
    First line help & guidance through the tool (business usage) R+A C I
    2. User Management
    User Access Management:
    Business decides on who gets what role
    GS- offers the service to realize it A I R

    3. Incident Management
    Identification and resolution of incident Functional R+A C I R
    Technical Infra (LDAP/ADFS-solution) C I R+A
    Technical Package C I R+A R
    4. Problem Management (in case of structural incident)
    Identification and resolution of problem Functional R+A C I R
    Technical Infra C I R+A
    Technical Package C I R+A R
    5. Change Management
    Submit Request For Change (RFC) R+A I I
    Analysis of application Change R+A R R
    Approval of Change R+A I R+C
    6. Release Management
    Development of new release Functional A R R
    Technical C R+A R
    Deployment (Test, Acceptance and Production) A R R/C
    System Integration Test (Application itself): R-Collibra
    Connection aspect : R-GS I R+A R

    User Acceptance Testing R+A R C C


    Version control application C A R
    7. Service Level Management
    Reporting on incident solving time Technical Infra
    First line reporting Collibra & Infra to GS
    Second line reporting GS to BIM C R+A R
    Third line BIM to users (optionap)

    Life cycle management application C C R+A


    Life cycle management infra C R+A+C
    8. Content Maintenance
    Maintenance content application parameters IT related A R R
    Not IT related A R
    Check correctness application output R+A R C
    9. Business Continuity Management
    Backup/restore and disaster recovery A I R R
    10. Documentation
    Functional:
    Maintenance User manuals R+A R R
    Maintenance BCP documentation R+A R R
    Maintenance functional specifications Incl. reporting structure R+A R
    Maintenance test documentation R+A R
    Technical:
    Maintenance test documentation: I R+A C
    System Integration Test documentation I R+A C
    Maintenance Disaster Recovery Plan (DRP) documentation C R+A R
    Maintenance register and monitor configuration items R+A
    (CMDB)
    Maintenance technical documentation (application) I R+A R
    Maintenance solution architecture
    Collibra must inform e.g. changes of data center provider
    I R+A R
    Maintenance BCP documentation I R+A+C R
    Maintenance RACI/Support Process Description (DAP) C R+A C
    11. Other
    Give User education & training R+A I R
    Maintenance and Managing installation passwords R+A

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