MAJOR RESEARCH PROJECT ON

‘Financial Services Provided By ICIC Bank and BAJAJ

Finance’

In Partial Fulfillment of the Requirements for the Degree of Master of Business

Administration (MBA)

( Full time 2022-23 )

DEVI AHILIYA VISHWAVIDHYALAYA

INDORE (MP)

GUIDED BY SUBMITTED BY

PROF. SHUBHAM YADAV

ROLL NO :- 212520133
MBA FINANCE & MARKETING
 CONTENTS

1. BRIFE INTRODUCTION

2. BACKGROUNGD OF THE STUDY

3. RESEARCH MATHOLOGY

4. DATA ANALYSIS AND

INTERPRETATION

5. EXPECTED OUTCOMES

6. CONCLUSION

7. REFRENCES.
Brief Introduction :-

The financial sector is a segment of the economy composed of

companies and institutions that provide commercial and retail
customers with financial services. A large portion of this sector
produces mortgage and loan income, which increases
the value as interest rates decline.

In the Indian Financial sector we have major Banks and Finance

company who gives access to any type of customer. Current research
to aims on the ICICI Bank services and the BAJAJ Finance services
so we can find out which one provides a good service to their
consumer. This study will help to ensure, is the India’s largest pvt
bank is good to go or the Finance company is better to consider for
our Financial need.

The financial sector is one of the essential components of many

developed economies. It's made up of brokers, financial institutions,
and money markets all of which provide the necessary services to
help keep the Main Street going every day.

The financial sector is one of the essential components of many

developed economies. It's made up of brokers, financial institutions, and
money markets—all of which provide the necessary services to help
keep the Main Street going every day.
Background of The Study :-

This sector is advancing loans for businesses so they can expand, grant
homeowners mortgages, and issue insurance policies to protect
individuals, businesses, and their assets. It also helps to build up
retirement savings, which supports millions of people.

The financial sector generates a good portion of its lending and

mortgage income in a setting where interest rates go down. When the
rates are low, the economic conditions open the doors for more
spending and capital projects. If that happens, the financial sector gains,
which means more economic growth.

India has a variegated financial sector which is experiencing rapid

expansion, both in terms of the healthy growth of existing financial
services firms and new market entry entities. The industry comprises
commercial banks, insurance companies, financial non-banks,
cooperatives, pension funds, mutual funds, and other smaller financial
institutions. However, India's financial sector is predominantly a
banking sector with commercial banks accounting for over 64 percent
of the financial system's total assets. India's government has introduced
several reforms to liberalize, regulate, and enhance that industry.

These studies will help us to prepare our financial decisions and also
helpful for those who are concern about their decision related to
finance. Now a days in the Indian Finance market lot of organization
provided their services for all level customers. For making a right
decision we need to have exact knowledge about the market that
provide us best of the rest services

The financial sector generates a good portion of its lending and

mortgage income in a setting where interest rates go down. When
the rates are low, the economic conditions open the doors for more
spending and capital projects. If that happens, the financial sector
gains, which means more economic growth.

India has a variegated financial sector which is experiencing rapid

expansion, both in terms of the healthy growth of existing financial
services firms and new market entry entities. The industry comprises
commercial banks, insurance companies, financial non-banks,
cooperatives, pension funds, mutual funds, and other smaller
financial institutions. However, India's financial sector is
predominantly a banking sector with commercial
banks accounting for over 64 percent of the financial system's total
assets. India's government has introduced several reforms to
liberalize, regulate, and enhance that industry.
Research Methodology:-

Research methodology is considered as the nerve of the study.

we will collect detail from various literature studies that are
important sources of secondary data. This study will mainly
Secondary in nature. With comparative table. Now-a-days the
phases of second variant of Covid-19 cause lockdown in the

country. in order to collect the relevant information for the

study we will collect data from the official web side of the
organization for study. We will also use personal consumer
experience .

The financial sector is a section of the economy made up of firms and

institutions that provide financial services to commercial and retail
customers. This sector comprises a broad range of industries including
banks, investment companies, insurance companies, and real estate
firms.
A large portion of this sector generates revenue from mortgages and
loans, which gain value as interest rates drop. The health of the
economy depends, in large part, on the strength of its financial sector.
The stronger it is, the healthier the economy. A weak financial sector
typically means the economy is weakening.

Many people equate the financial sector with Wall Street and the
exchanges that operate on it. But there's much more to it than that. The
financial sector is one of the most important parts of many developed
economies. It is made up of brokers, financial institutions, and money
markets—all of which provide the services needed to help keep Main
Street functioning every day.
In order for an economy to remain stable, it needs to have a healthy
financial sector. This sector advances loans for businesses so they can
expand, grants mortgages to homeowners, and issues insurance policies
to protect people, companies, and their assets. It also helps build up
savings for retirement and employs millions of people.
11

The financial sector generates a good portion of its revenue from loans
and mortgages. These gain value in an environment where interest rates
drop. When rates are low, the economic conditions open up the doors
for more capital projects and investment. When this happens, the
financial sector benefits, meaning more economic growth.

Financial stability, both globally and within countries, generates jobs

and improves productivity. It gives people confidence to invest and save
money. Robust banking systems and capital markets efficiently flow
funds toward their most productive uses, help governments raise
investment capital, maintain financial safety nets and speed payments
securely across borders.
Good access to finance improves a country’s overall welfare
because it enables people to thrive and better manage their
needs, expand their opportunities and improve their living
standards. When people are financially included, it’s easier to
manage consumption, payments and savings, access better
housing, healthcare and education, start a small business, and
use insurance products to protect themselves from shocks.
Finance also helps level the playing field – making significant
wealth and connections less relevant.
Data Analysis And Interpretation:-

For this study, data will covers financial Annual reports of ICICI
Bank and Bajaj finance, their fixed deposit rates, loan approvals,
financial modal, home lone tally, personal loan tally, Profit and Loss
A/C, Balance Sheets of the organization.
Expected Outcome of The Study:-

The study may contribute in a way analysis of financial offers by

both organizations. And Pro and cons of these finance brands as
whole with regard to. We assume that the ICICI Bank will provide
better service when we will compare to Bajaj Finance although the
Bajaj have grate offers but as a consumer people have believe in
Bank so they will move forward to Bank.
Conclusion:-

The financial sector of India have good potential in the country we have
public sector banks, private bank and private company whom offer their
financial services to the consumer so they can attract consumer to buy
their services or they may invest their money. This sector play major
role in the Indian Economy and for stability or growing of financial
sector have well organize. Growing economy shows that overall
consumer are satisfying by the these organizations. The ICICI Bank
capture larger market in the private sector bank 2021. and Bajaj Finance
is one of the largest finance company in the sector. The market
expansion of ICICI Bank is more as compare to Bajaj Finance. ICICI
Bank now enter into the rural market and making more and more
customer. ICICI Bank also comes with the new services and attract to
the customers. So we will study according the data to understand the
services offers by them
Reference:-

1. ICICI Bank Financial year Report, ( 2020

– 2021 ) “Financial year report for consumer
services”
https://www.icicibank.com/managed-
assets/docs/investor/annual-
reports/2021/ICICI-Bank-Annual-Report-
FY2021.pdf. [ Accessed: 19 may 2021 ]

2. BAJAJ Finance Annual report, 14th Annual

 report ( 2020 – 2021 ) “Annual report of
Bajaj finance” Https://www.bajajfinserv.in/fy-
bajaj-finserv-limited-2021.pdf . [ Accessed:
22 may 2021 ]

3. A. Jaiswal*, C. Jain2. ( 2021, April 23 ) “A

Comparative Study of Financial Performance
of SBI and ICICI Banks in India” ( 2016 )
Https://www.isroset.org/pub_paper/IJSRCSE/
1-ISROSET-IJSRCSE-2016.pdf [ Accessed:
5 june 2021 ]