NATIONAL INSTITUTE OF TRANSPORT (NIT)

DEPARTMENT OF BUSINESS AND ENTREPRENEURSHIP STUDIES

INDUSTRIAL TRAINING REPORT PUBLIC SERVICE SOCIAL

SECURITY FUND(PSSSF).

STUDENT NAME : JESKA KALLO MOYO

REG NO. : NIT/BBA/2021/1806

COURSE : BBA

DURATION OF TRANING : EIGHT WEEKS

ACADEMIC YEAR. : 2021/2022

LEACTURE NAME. : WILLIAM WENGE

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 ACKNOWLEDGMENTS
I extend my inner most gratitude to the God who helped me to accomplish this task of preparing
industrial training report also I extend my special thanks to those who contributed either direct or
indirect in this work, they made me realize a great success in the process of preparing this field
practical report writing at PSSSF. Specifically, I congratulate all PSSSF staff Members who helped
to enrich this report. Their contribution in this report is invaluable, reminiscent, and hence
unforgettable.
I highly acknowledge Mr.SAID KIPINDURA PSSSF Human resource manager who kept
inspiring me to continue relentlessly in Field practical training and report writing. I also appreciate
his great leadership.

Moreover I highly acknowledge NIT Supervisor Mr.WILLIAM WENGE whose critical analysis
made me rectify some areas which were not adequately covered especially on report writing his
contribution is invaluable and reminiscent.
To those who might have assisted me but haven't appeared in this Field practical report I
appreciate your moral and any other form.

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 CERTIFICATION

I JESKA KALLO MOYO with registration number NIT/BBA/2021/1806 I certify that this field
practical training report is the outcome of my own work and understanding after undertaking
practical training at Public Service Social Security Fund (PSSSF) at Songea.

Signature………………………………
Date………………...............................

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 LIST OF ABBREVIATION

PSSSF - PUBLIC SERVICE SOCIAL SECURITY FUND

REG NO - REGISTRATION NUMBER

BBA - BACHELOR OF BUSINESS ADMINISTRATION

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 CHAPTER ONE
1.1 BACKGROUND OF PSSSF

The Public Service Social Security Fund is a social security scheme established by Public Service Social Security Act of 2018.
The main purpose is to collect contributions and payment of terminal benefits to employees of public service.The act shall
apply in mainland Tanzania.

The Public service social security fund institutes the Public Service Social Security Scheme that provides for contributions to
and payment of social security benefits in respect of the service of employees in the public service. The Public Service Social
Security Fund is a social security scheme established by Public Service Social Security Act of 2018. The main purpose is to
collect contributions and payment of terminal benefits to employees of public service.The act shall apply in mainland
Tanzania.

The Public Service Social Security Fund Act, (No. 2), 2018 (PSSSF, “the Act”) is now operational in mainland Tanzania. This
law was assented by the President of Tanzania on 8th February 2018 and published on 9th February, 2018, vide GN No. 6,
Vol. 99 of 2018. The Act applies in Mainland Tanzania in respect of all employers and employees in the Public Service. Public
Service is defined under the Act by reference to the meaning ascribed to it under the Public Service Act and which definition
includes judicial service, parliamentary service, police force and prisons service and service in the specified corporations.

1.1.1 PSSSF VISSION AND MISSION.

VISION
To be an Outstanding Provider of Social Security Services in Tanzania.
MISSION
To provide high quality social security services using competent, motivated staff and appropriate technology.
1.2 TYPES OF BUSINESS ORGANIZATION.
PSSSF is a public organization controlled by the government of TANZANIA.It is a social security scheme established by
Public Service Social Security Act of 2018. ( or company or corporation where the government or its agent owns more than
30% of the share).National social security fund is the public business organization though it iscontrolled by the government but
the large portion it operate under the influence ofcustomers

1.3. ORGANIZATION STRUCTURE

1.4 ACTIVITIES PERFOMED BY THE ORGANIZATION
4.4.1 RECORDING STATUTORY PAYMENT

Statutory payments are the payments that have to be made by the company to various institutions which they

collect on the behalf of the institution. This has to be paid on or before the specified date these includes 10% of

the employee salary and 10% of employer that will result to of 20% of contribution. I assigned to record this

kind o information to the appropriate books account before sent them to the specified place for other activities so

as the members of a certain company or organization in order to deposit their contribution accordingly.

2.2.2 RECONCILIATION OF DIRECT PAYMENT FILES

Bank reconciliation done to counter check the correctness of direct bank

transaction and records in the books of account and then recording in the

organization system The reconciliation is done for collection account, revenue

account and each district account (they maintain collection accounts only). Bank
reconciliation was a process that checked if there was difference between the bank

balance shown in public social service security fund (PSSF) bank statement, as supplied

by the bank, and the corresponding amount shown in the organization's own

accounting records in the different payment slips, the objective of this process was

to find any difference and take measures to assure that there is no insignificant

financial relevance, PSSF customers pay their contributions and payments (rent,

tax) through various banks like National Microfinance Bank(N.M.B), National

Bank of Commerce(N.B.C), standard chartered bank, Exim bank, Cooperative

Rural Development Bank,(C.R.D.B) by cash or cheque and many others therefore

each bank gave our bank statement and we did bank reconciliation through

balancing paid taxes and the amount on the bank state

 2.2.3RECEIVING PAYMENTS AND ISSUING RECEIPT

I also had a chance to work on the section of receipts where I received payment
from different clients including rent payments for different assets which are
invested by PSSF i.e. houses, office buildings, plots. Also I received voluntary
payments from other clients including individuals and other organizations. All
these payments I had the task of issuing receipt for the corresponding payment as
evidence to the client. All receipt were issued through an electronic device that
facilitates on saving data in the organization system and helpful on avoiding
duplication of payment.

2.2.4 ASSISTING ON FINALISING DAILY REPORT

I also had a chance to work hand in hand with the seniors in finalizing different

client’ reports (Client Service Report). Such assistance includes tasks such as
organizing working files, cross referencing, preparing management reports,
organizing working sheets and reports, and report check up. This was done soon
after working period by writing daily report for the activities we conducted and
during the end of the month also I participated on preparation of monthly report for
all activities in my place.

2.2.5 RECORDING FILES FOR SHIB HELTH INSUARANCE

Receiving members SHIB forms and verifying them, enrolment of SHIB eligible

member ,distribution of member files to select hospital ,delivering payment

to medical provider and registering SHIB files and writing letter to health providers.
2.2.6RECEIPT VERIFICATION (AUDITING)
Receipt auditing is a systematic and independent
examination of receipt in the
organization. Also I had a chance to verify receipts in order
to arrange them in
ascending order. This activity was done soon after
preparing daily
report

2.2.7PREPARATION OF INSPECTION REPORT

Preparation of inspection report was conducted by clearance of

suspense report from members account

using efms and this report is prepared by compliance office in order to

show the attachment during

inspection, and also the clearance is done so as member can be removed

from suspense member list.

2.3WORK ENVIRONMENT

Work environment at PSSF can be described in

accordance with the department I worked. Nevertheless,
the overall experience obtained from Public Service
Social Security Fund (PSSSF) is that, the job is done as
teamwork whereby the absence of one team member brings
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the gap in executing the assignments. In this case, the
absence of partner, manager or senior or one of the staff can
result to difficult in executing some of the tasks.

Not only that, but also the environment is very friendly.

This made the stay at PSSF enjoyable, from the first day
of the
attachment. Whenever encountered with difficulties in
exercising the assigned
duties and tasks, all what I had to do was to ask, since
questions were highly
encouraged by the seniors and associates, as they are well
experienced. In addition,
assistance and clarification from those who are more
experienced were readily
given.

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2.4PROBLEM FACED

There were no major problems faced that could affect the

effective execution of the
assigned duties. This is because a Public Service Social
Security Fund (PSSSF) is a well-
organized firm. However, since problems are inevitable,
some minor problems
were faced, which I shared with my supervisor and other
associates for help.

Problems faced were mainly explained by the fact that

during my training I was transforming theories acquired in
lectures into practice which is very difficult simply in
working place things are not complicated compared to
theories and lack of experience in working environment
due to concentrations on studying for passing exams from
lectures and build up my knowledge about accounting
without having practice. My practical training was the first
time working experience. I considered these as challenges
and not problem faced.

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Another challenge I faced is the lack of basic
knowledge in computerized
accounting experience, while in field practical as an
accountant should understand
computerized account for the purpose of retrieving,
recording and storing data. I
had to spend a lot of time to study and acquire the
knowledge needed at the

Time Despite of above small challenges faced my field

training was enjoyable and no major problem was faced.
This makes me conclude it was successful as most of the
targeted goals were met

2.5 SOLUTION TO PROBLEM FACED

Firstly the practical training should be improved by

ensuring that the students are placed in the specific
departments in the organization regarding the field of study
of the student. Time for practical training should be
extended say to twelve (12) weeks; this will at least give
students enough time to work in the organization in order to
get more experience.

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The Faculty should contact several organizations to
known if and how many placements are they going to
offer. These will improve the placement process and reduce
the burden of going around looking for placements to the
students

2.6EXPECTATION AND THE

RESULT OF THE ATTACHEMENT
Before the beginning of the training, I had many expectations.
The primary

Expectation was to make the application of all the theories

and principles from lectures. That was not true because few
were direct applicable but others require combination of
new ideas and creativity.

Also I expected a gap between the staffs and me.

Fortunately I treated as already
employed staff. I was listened and every suggestion or views
I gave was taken in to
consideration. I accepted criticisms since they were in my
expectations as the job was new to me Conclusively, most
of my expectations were met and some were not that made
me to learn and adopt new ideas and skills in compensation

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2.7NEW THINGS LEARNED
Being at the firm has been of advantageous as I
learned many things and
acquired new ideas and techniques in professional and
personal life in general. I
learned how people work together in team despites of their
differences and how
this working relationship influences the performance of the
organization. Mostly
importantly, I learned how to live and work with different
people with different
attitudes and visions.

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Have also learned what it takes to become an
Accountant that is my main professional goal. From the
fact that during my training period some courses were not
yet covered I spent time learning basis of more Taxation
principles and different facts and theories making up taxing.

Moreover, in the organization I learned other

useful values such as
punctuality, confidentiality and accountability. In addition,
I learned how in the
Organization people behave as relatives from one big
family. Also learned the
feelings of how to behave as a real employee of the firm
and offer services to
clients in real situation. The firm has long away introduced
a fully computerized
information system that has tremendously simplified the
whole process of
information gathering and handling. This was good
lesson to me to know the
importance of information technology and to appreciate it
accordingly. Also being
exposed to full time computer use has increased my
knowledge in computers and
how to use them.

In additional to all above, I have got to learn the most

valuable thing in life. That is to believe and think big always
as what you think and finally believe in it can come true.
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Always when you work for the community, you have not
only to be creative but also to be courageous, and creative
and responsive to the customers or people to whom you are
working or serving

2.8GAPS IN TEACHING THEORY AND PRACTICES

Most of the things received from lectures were applicable

and fit to the tasks and duties I was assigned though there
were small gaps that arose. The main gap was lack of
practice in information system. More practical in
information systems is required rather than theoretical
aspect.

2.9RELEVANCE OF ATTACHMENT

The field attachment was relevant to me in obtaining

training and valuable experience in real life situation. It
helped me to integrate theory received from lectures and
practice. It enhanced my skills, knowledge work abilities,
attitudes towards my areas of specialization, and develops
habits of critical thinking and exposed to managerial
decisions.

The practical training also helped me to receive new

ideas, problem solving
techniques, analytical skills and enjoying modern
technology. It enabled me to
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 acquire new knowledge in workplace. It is not possible
to acquire all of the
required knowledge in class therefore the practical training
has filled the gaps that
were not possible to be filled in class. From the duties or
tasks assigned to me at
my placement as I have explained above, the practical
training is of much
relevance. I gained a lot in terms of knowledge for
example I was able to
experience practically the accounting practice as they are
delivered theoretically.

Due to the assignment given by my supervisor, I have also

gained a high level of
confidence on Taxing management and assurance, adoption
of new systems and on working with different people with
different perception, behaviours, beliefs and ideology

3.1CONCLUSION

Public Service Social Security Fund (PSSSF) has attained high level
of success through maintenance of its mission and vision and through
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realizing the importance of its clients. These together with good
work environment have enabled PSSSF to maintain its code of
conduct that is acting professionally, collecting revenues, upholding
clients’ reputations, treating people and the environment with respect,
acting in a socially responsible manner, working together and thinking
about the way they work, considering the ethical dimensions of their
actions.

As far as practical training is concerned, its main purpose

of being established is
to give an opportunity for students to be able to integrate
theory with practice.
During the stay at Public Service Social Security Fund
PSSSF I realized this, which
not only added new insights on my study career but
cementing those theories
already existing. Also, have learned how to behave
professionally that is deliver
professional services in accordance with PSSSF policies and
relevant technical and
professional standards, respect the confidentiality and
privacy of clients, people
and others with whom the firm does business. This gave me
valuable experiences
that was difficult to be acquired in class. In addition to
that, practical training
opens up employment prospects for the student since the
same organization might
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call back the students after the graduation. This is because
practical training widens
the knowledge and exposes the students in real practical
world.

Conclusively, still more are to be done to be able to justify

the meaning
of the practical training. Furthermore, my practical
training at Public Service Social Security Fund enhanced
my knowledge in business and technology. It improved my
skills, knowledge, work abilities, confidence, and life
experiences

3.2RECOMMENDATION

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In the practical training I noticed some aspects which I
would like to recommend about. One is about improving
gap between teaching theory and practice and the second
is about handling gaps in the placement process. These
recommendations are all aiming about how to improve
the practical training program and on how to enhance the
students to get the most out of it.

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