MG6851 Pom

Vel Tech High Tech Dr.Ranagarajan Dr.
Sakunthala Engineering College – Department of ECE
Course Code: MG6851

Course Name: PRINCIPLES OF MANAGEMENT L-3 : T-0 : P-0 : C-3
COURSE OBJECTIVES:
 To enable the students to study the evolution of Management,
 To study the functions and principles of management.
 To learn the application of the principles in an organization.
 To enable the effective and barriers communication in the organization
 To study the system and process of effective controlling in the organization.
COURSE OUTCOMES:
At the end of the course, the student will be able to:
CO Knowledge
Course Outcomes
No Level
Upon completion of the course, students will be able to have clear
C309.1 understanding of managerial functions like planning, and have same K4
basic knowledge on international aspect of management
C309.2 To understand the planning process in the organization K6
C309.3 To understand the concept of organization K2
Demonstrate the ability to directing ,leadership and communicate
C309.4 K3
effectively
C309.5 To analysis isolate issues and formulate best control methods. K6
MAPPING OF COURSE OUTCOMES WITH PROGRAM OUTCOMES
CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8 PO9 PO10 PO11 PO12
C309.1 - - - - - 2 - 2 2 1 3 1
C309.2 - - - - - 2 - 2 2 - 2 1
C309.3 - - - - - 2 - 2 2 - - 1
C309.4 - - - - - 2 - 2 2 3 2 1
C309.5 - - - - - 2 - 2 2 - - 1
CO PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8 PO9 PO10 PO11 PO12
C309 - - - - - 2 - 2 2 2 2.3 1
Mapping Relevancy
3 – Substantial (Highly relevant)
2 – Moderate (Medium)
1 – Slight (Low)
COURSE DELIVERY METHODS
 Class room lecture - Black board
 PPTs, Videos, MCQs (Plickers)
 Lab Demonstrations
 Activities like In Plant Training, Industrial Visit and Guest Lecture
ASSESSMENT METHODS
DIRECT ASSESSMENT INDIRECT ASSESSMENT
 Continuous Internal Assessment(CIA)  Course Exit Survey
 End Semester Examination  Periodical Feedback
 Assignments
 Seminars
VEL TCH HIGH TECH DR.RANGARAJAN DR.SAKUNTHALA ENGINEERING COLLEGE -ECE Page 1
Vel Tech High Tech Dr.Ranagarajan Dr.Sakunthala Engineering College – Department of ECE
COURSE SYLLABUS
UNIT I INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS 9
Definition of Management – Science or Art – Manager Vs Entrepreneur - types of managers -
managerial roles and skills – Evolution of Management – Scientific, human relations , system
and contingency approaches – Types of Business organization - Sole proprietorship,
partnership, company-public and private sector enterprises - Organization culture and
Environment – Current trends and issues in Management.
UNIT II PLANNING 9
Nature and purpose of planning – planning process – types of planning – objectives – setting
-Objectives – policies – Planning premises – Strategic Management – Planning Tools and
Techniques – Decision making steps and process.
UNIT III ORGANISING 9
Nature and purpose – Formal and informal organization – organization chart – organization
structure– types – Line and staff authority – departmentalization – delegation of authority –
centralization and decentralization – Job Design - Human Resource Management – HR
Planning, Recruitment, selection, Training and Development, Performance Management ,
Career planning and management.
UNIT IV DIRECTING 9
Foundations of individual and group behaviour – motivation – motivation theories –
motivational - Techniques – job satisfaction – job enrichment – leadership – types and
theories of leadership –Communication – process of communication – barrier in
communication – effective communication – communication and IT.
UNIT V CONTROLLING 9
System and process of controlling – budgetary and non-budgetary control techniques – use of
Computers and IT in Management control – Productivity problems and management –
control and performance – direct and preventive control – reporting.
TOTAL: 45 PERIODS
Text Books:
TB1. Stephen P. Robbins & Mary Coulter, “Management”, 10th Edition, Prentice Hall
(India) Pvt. Ltd.,2009.
TB2. JAF Stoner, Freeman R.E and Daniel R Gilbert “Management”, 6th Edition, Pearson
Education, 2004.
REFERENCES:
RB1.Stephen A. Robbins & David A. Decenzo & Mary Coulter, “Fundamentals of
Management” 7th Edition, Pearson Education, 2011.
RB2. Robert Kreitner & Mamata Mohapatra, “Management”, Biztantra, 2008.
RB3. Harold Koontz & Heinz Weihrich “Essentials of management” Tata Mc Graw Hill,
1998.
RB4. Tripathy PC & Reddy PN, “Principles of Management”, Tata McGraw Hill, 1999.
COURSE DELIVERY PLAN

COURSE
Mr.M.Muni Reddy FACULTY ID HTS722
INSTRUCTOR
COURSE NAME PRINCIPLES OF MANAGEMENT COURSE CODE MG6851
YEAR/SEM III/VI MONTH &YEAR DEC 2018
Text/ Cour
S. Un Refer Teaching se
Date Topic
No it ence Methodology Outc
Books ome
Definition of Management ,Science
1 17.12.18 I Class room CO1
or Art
lecture - Black
2 18.12.18 I Manager Vs Entrepreneur CO1
board
3 19.12.18 I Types of managers CO1
Slip Test 1
4 20.12.18 I Managerial roles and skills CO1
Class room
Evolution of Management,
lecture - Black
5 21.12.18 I Scientific, human relations , system CO1
board
and contingency approaches
TB1,
6 22.12.18 I Types of Business organization Ppt &videos CO1
RB4
Slip Test 2
Public and private sector
7 24.12.18 I CO1
enterprises
Organization culture and
8 26.12.18 I Class room CO1
Environment
lecture - Black
Current trends and issues in
9 26.12.18 I board CO1
Management
10 27.12.17 I Revision Class CO1
CIA1(27/12/18 – 4/1/2019)
13 05.01.19 II Nature and purpose of planning Class room CO2
14 07.01.19 II Planning process lecture - Black CO2
15 08.01.19 II Types of planning board CO2
Slip Test 3
16 09.01.19 II Objectives ,setting objectives Class room CO2
17 09.01.19 II Policies , Planning premises lecture - Black CO2
TB1,
18 10.01.19 II Strategic Management board PPT CO2
TB3
19 10.01.19 II Planning Tools and Techniques Class room CO2
lecture - Black
20 11.01.19 II Decision making steps CO2
board
21 12.01.19 II Decision making process PPT & Videos CO2
22 25.01.19 II REVISION PPT & Videos CO3
CIA2(22/1/19 – 27/1/2019)
28.01.19
24 III Nature and purpose Class room CO3
TB2, lecture - Black
25 29.01.19 III Formal and informal organization CO3
RB2 board ,PPT
26 30.01.19 III organization chart CO3
Slip Test 4
Organization structure, types , Line

27 30.01.19 III CO3
and staff authority
Class room
Departmentalization ,delegation of
28 31.01.19 III lecture - Black CO3
authority
board
Centralization and
29 31.01.19 III CO3
decentralization
Slip Test 5
Job Design ,Human Resource
30 01.02.19 III CO3
Management , HR Planning
Recruitment, selection, Training
31 01.02.19 III and Development, Performance PPT & Videos CO3
Management
32 01.02.19 III Career planning and management. CO3
33 02.02.19 III Revision CO3
33 06.02.19 III Revision PPT & Videos CO3
CIA3(7/2/19 – 13/2/2019)
Foundations of individual and
36 14.02.19 IV Class room CO4
group behavior
lecture - Black
37 14.02.19 IV Motivation and motivation theories CO4
board
38 15.02.19 IV Job satisfaction CO4
Slip Test 6
Leadership, types and theories of
39 15.02.19 IV Class room CO4
leadership
TB2,T lecture - Black
40 18.02.19 IV Communication CO4
B3 board
41 18.02.19 IV Process of communication CO4
Slip Test 7
42 19.02.19 IV Barrier in communication CO4
PPT & Videos
43 20.02.19 IV Effective communication CO4
44 21.02.19 IV Communication and IT. Class room CO4
lecture - Black
45 22.02.19 IV Revision class CO4
board
CIA4(25/2/19 – 5/3/2019)
47 06.03.19 V System and process of controlling Class room CO5
48 06.03.19 V Budgetary lecture - Black CO5
49 07.03.19 V Budgetary types board CO5
Slip Test 08
50 07.03.19 V Non-budgetary control techniques CO5
use of computers and IT in TB3, Class room
51 08.03.19 V CO5
Management control RB1 lecture - Black
Productivity problems and board
52 08.03.19 V CO5
management
53 11.03.19 V Control and performance CO5
Class room
54 11.03.19 V Direct and preventive control CO5
lecture - Black
55 12.03.19 V Reporting CO5
board PPT &
56 13.03.19 V Revision CO5
Videos
57 14.03.19 V Revision CO5
CIA5(14/3/19 – 20/3/2019) CO4 &CO5
CO 1,2,3,4,5
UNIT 1 – INTRODUCTION TO MANAGEMENT AND ORGANIATIONS

PART A
1. What is the function of manager? (Nov 16, May 16)

Planning is a primary function of an organization
It helps in achieving objectives
It is done to cope with uncertainty and change
It helps in facilitating control
It helps in coordination
Planning increases organizational effectiveness  Planning guides in decision – making.
2. Give the trends in management. (Nov 16)

(1) Identification of problem
(2) Diagnosis and analysis the problem
(3) Search for alternatives
(4) Evaluation of alternatives
(5) Selecting an alternatives
(6) Implementation and follow up
3. Define Administration. (May 13, Nov 15)

According to E.F.L Breech "Administration is that part of management which is concerned with the
installation and carrying out of the procedures by which the programmer is laid down and communicated
and the progress of activities is resulted and checked against plans. This Breech concerns administration as
a part of management".
4. What is globalization? (May 13)

Liberalization eliminates licensing quantitative restrictions and other regulatory and discretionary controls.
The liberalization has enormously expanded the scope of the private sector. Now only a small number of
industries are reserved. The liberalization of the policies towards foreign capital and technology and import
liberalization have given further growth and competition.
5. Define 'Management'. (May 17, 16 )

Koontz and weihrich define management in a simple form as: "Management is the process of designing and
maintaining an environment in which individuals working together in groups efficiently accomplish
selected aims".
6. Specify the functions of management. (Nov 12, May 16) The following are five basic functions of
management:
1. Planning
2. Organizing
3. Staffing
4. Directing
5. Controlling
7. Name the different levels of management. (May 12)

The three levels of management commonly found in any organization are top, middle and lower
management.
8. Who is known as father of modern operation management theory? (May 12, Nov 15) Henri Fayol is
called “Father of modern operation theory “.
9. Mention the role of Managers. (May 11, May 14, Nov 16)
1. Figurehead role
2. Leader
3. Liaison
4. Monitor
5. Disseminator
6. Spokes Person
7. Entrepreneur
8. Disturbance Handler
9. Resource Allocator
10. Negotiator
10. What are the various functions of management? (Nov 11, May 16)
1) Planning
2) Organizing
3) Staffing 4) Coordinating 5) Controlling.
11. Difference between administration and management? (Dec 14, May 14, Nov 15)
Liberalization eliminates licensing quantitative restrictions and other regulatory and discretionary controls.
The liberalization has enormously expanded the scope of the private sector. Now only a small number of
industries are reserved. The liberalization of the policies towards foreign capital and technology and import
liberalization have given further growth and competition.
12. What are the essential skills of manager? (Nov 13)

Koontz and weihrich define management in a simple form as: "Management is the process of designing and
maintaining an environment in which individuals working together in groups, efficiently accomplish
selected aims".
13. What is Scientific Management?

Fredrick Winslow Taylor is called "Father of Scientific management". Taylor attempted a more scientific
approach to management as well as the problems and the approach was based upon four basic principles.
 Observation and measurement should be used in the Organizations.
 The employees should be scientifically, selected and trained.
 Due to scientific selection and training, an employee has the opportunity of earning a high rate of pay.
 A mental revolution in the form of constant cooperation between the employer and employees should
be given the benefits of scientific management.
14. Is management –an art or science? (May 16)

The three levels of management commonly found in any organization are top, middle and lower
management.
PART B
1. Discuss the scope and nature of management. (Nov 12, 15)
Ref. “Management” by Stephen P.Robbins & Coulter, 10th Edition. [Page. No. 7]
2. What are the environmental factors that affect business? Explain. (Nov 12, 15)
3. Enumerate the trends and challenges of Management in globalized era. (Nov 12)
4. Explain the detail about the different types of business organization. (Nov 16, 15,
May 17)
Ref. “Principles of Management” by Vijayaragavan. [Page.
No.1.33] 5. Difference between private and public sectors
enterprises.
Ref. “Principles of Management” by Vijayaragavan. [Page.
No.1.42] 6. Write a short note on sole proprietorship and
partnership.
Ref. “Principles of Management” by Vijayaragavan. [Page. No.1.55]
7. Explain the principles of administrative theory of management with suitable illustrations.

(Nov 13, May 13, May 16 )
8. Explain the salient features of neo- classical theory of management with the human relations
approach and behavioral science approach. (Nov 13, May 16, Nov 16)
Ref. “Management” by Stephen P.Robbins & Coulter, 10th Edition. [Page. No. 26 & 33]
9. State and explain the important contributions of Taylor and Fayol in the field of management
thoughts. (May 12, May 13, May 16 )
Ref. “Principles of Management” by Vijayaragavan. [Page. No.1.30] Ref.
“Principles of Management” by Vijayaragavan. [Page. No. 1.36]
10. Discuss the role of manager. (May 12, May 17)
11. Describe the important functions of management. (May 12, 17)
12. Illustrate the various organizational culture and environment with a neat diagram.
(Nov 15, Nov 16) Ref. “Management” by Stephen P.Robbins & Coulter, 10th Edition. [Page. No. 43]
13. Describe the relative importance of each type of the skills to lower, middle and upper level
managers. (Nov 11)
Ref. “Principles of Management” by Vijayaragavan. [Page. No. 1.53]
14. Explain the system based approach towards the management. (Nov 11, May 14, Nov 16) Ref.
“Management” by Stephen P.Robbins & Coulter, 10th Edition. [Page. No. 35]
15. Compare the manager Vs Entrepreneur.
16. Explain the trends and challenges of management in global scenario. (May 13) Ref.
“Management” by Stephen P.Robbins & Coulter, 10th Edition. [Page. No. 79] UNIT 2 –
PLANNING
PART A
1. Define MBO. (May 11, 12, Nov 16)
MBO is a process whereby superior and subordinate manager of an enterprise jointly identify its
common goals, define each individual's major areas of responsibility in terms of results expected of him,
and use these measures as guides for operating the unit and the contribution of each of its members is
assessed.
2. Mention any two features of decision making. (May 11)

1. Decision – making is a selection process. The best alternative is selected among many available
alternatives.
2. Decision – making is a goal – oriented process. Decisions are made to achieve some goal or
objective.
3. Decision – making is the end process. It is preceded by a detailed discussion and selection of
alternatives.
4. Decision – making is a human and rational process involving the application of intellectual abilities.
It involves deep thinking and foreseeing things.
3. What is the main purpose of planning? (Nov 12, May 12, 13, May 17)
 Planning is a primary function of an organization
 It helps in achieving objectives
 It is done to cope with uncertainty and change
 It helps in facilitating control and coordination  Planning increases organizational
effectiveness  Planning guides in decision – making.
4. Define the term strategic planning? (Nov12, May 14)

A strategic plan is an outline of steps designed with the goals of the entire organization as a whole in
mind, rather than with the goals of specific divisions or departments.
5. List the different types of planning. (May 12)

Four major types of plans can help managers achieve their organization's goals:
1. Operational plan
2. Tactical plan
3. Strategic plan
4. Contingency plan
6. Distinguish between planning and tactical planning. (May 15)
Koontz and Weihrich have defined MBO as follows: "MBO is a comprehensive managerial system
that integrates many key managerial activities in a systematic manner and that is consciously directed
towards the effective and efficient achievement of organizational and individual objectives".
7. What is meant by policies? (May 14, Nov16 )

According to Alfred D. Chandler, "Strategy is the determination of basic long – term objectives and
adoption of course of action and allocation of resources to achieve these goals"
8. What are the objectives of planning? (May 13, 16)

 Planning is a primary function of an organisation
 It helps in achieving objectives
 It is done to cope with uncertainity and change
 It helps in facilitating control and coordination
 Planning increases organizational effectiveness  Planning guides in decision – making.
9. Name any four Quantitative forecasting techniques. (May 13)

1. Failure to teach the philosophy of MBO
2. Failure to give guidelines to goal setters.
3. Difficulty in setting goals.
4. Emphasis on short – term goals
5. Danger of inflexibility
6. Time – consuming
7. Increased paper work
10. Define "Mission".

Mission may be define as "a statement which defines a role that an organization plays in the society".
11. Name any two important procedures in organization.

1. Procedures for placing orders for material and equipment.
2. Procedures for sanctioning different types of employees leave.
12. State any four limitations of planning.

1. Lack of accurate information
2. Time and cost
3. Inflexibility
4. Delay during emergency period.
13. Classify policies.

1. Formulated policies
2. Appealed policy
3. Imposed policy
4. Written policies
5. Implied policies
14. Define planning premises. (Nov 15)

Planning premises are the assumptions that should be made about the various elements of the
environment. It provides the basic framework in which plans operate. This premises may be internal or
external. Internal premises include organizational policies, resources of various types, sales forecast and
the ability of an organisation to withstand the environmental pressure. External premises include the total
factors in task environment, such as political, social, technological, competitors, plans and actions, and
government policies, etc…
PART B
1. What are the steps in the planning process? (May 11, 14, Nov 15, May 17) Ref. “Management” by
Stephen P.Robbins & Coulter, 10th Edition. [Page. No. 147]
2. Mention any four advantages and four limitations of planning. (May 11) Ref. “Management” by
Stephen P.Robbins & Coulter, 10th Edition. [Page. No. 155]
3. State and explain the common steps involved in a typical managerial decision making process.
(May 11, 16, Nov 16, May 17)
4. Discuss the types of policies.

5. Explain Business portfolio matrix. (Nov 11)

6. Define planning. Explain the Planning tools and techniques.

7. Describe in detail the various types of organizational plans. (Nov 11)

8. What are the different type’s decisions and decision making process?
(Nov 11, May 13, 14, Nov 16 )
9. Explain the principles of planning. (May 12)

10. Describe the nature and purpose of planning. ( May 12, 16)
11. With the help of block diagram, explain the process of management by objectives (MBO).
(May 12, Nov 15, 16)
12. Define planning. Explain the steps involved in the planning process.
(Nov 12, May 14, Nov 13, 15, May 17)
13. Write short notes on the following: (May 12, Nov 15, May 16)
1. Write the objective of planning.
2. Types of strategies.
14. What are different types of plans? Explain each in detail. (Nov 16)
15. Explain the selection procedure of an alternative. (May 17)

16. Write short note on SMART objectives.

17. Define Forecasting. Explain the various forecasting techniques used for decision making
process. Ref. “Principles of Management” by Vijayaragavan. [Page. No. 2.52]
18. Define strategic planning. What are the steps involved in strategic planning? (May 13) Ref.
“Management” by Stephen P.Robbins & Coulter, 10th Edition. [Page. No. 164 & 166]
19. Define decision making process. Explain the process followed while taking a decision in normal
situation. (May 13, 14, Nov 16)
UNIT – III ORGANISING

PART A
1. What is the purpose of Organization? Nov 13, May15
• Facilitates Administration
• Increases the efficiency management
• Stimulates creativity and innovation
• Facilitates growth and diversification and
• Facilitates co-ordination and communication.
2. Define Staffing? Dec 14

Staffing is the part of management process which is concerned with the procurement
utilization
and maintenance and development of a large satisfied work force on the organization.
3. Difference between formal and informal organization. Nov 13, May 15

S.NO Point of view Formal organization Informal Organization
1 Nature Planned and official Unplanned and Unofficial

2 Size Large in size Small in size
3 Number of groups More Less
4 Control process Rigid rules and regulation Group norms and values
4. Write the Uses of Organization Chart.

The organization chart pinpoints the weakness of an organization. This will helps to
overcome the short coming of organization. It tells quickly who is responsible for particular function.
It is useful in showing nature of an organization and changes if any in the existing staff and
new comers.
5. State the importance of HRM? May 17

It helps to make use of the Organizational resources.
It prov ides effective and efficient personals to the organization.
Helps to discover talented and competent
persons. Helps to ensure uninterrupted flow
of business.
6. Define career development.

Career development is a ongoing process by which individual progress through a series of
stages
each of which is characterized by a relatively unique set of issues, themes or tasks.
7. What is performance appraisal? Nov 16, May 17

Performance appraisal evaluates the performance of worker also his potential for
development.
8. Compare centralization and decentralization.

S.No Centralization Decentralization
1 The authority for most decisions is concentrated at the The authority to be dispersed by extension and
top of the managerial hierarchy delegation through all levels of
management
2 It is the systematic and consistent reservation of It applies to the systematic delegation of authority in
authority at central points within an organization an organization wide context
9. State the importance of staffing? Nov 15

It helps to make use of the Organizational resources.
It provides effective and efficient personals to the organization.
Helps to discover talented and competent persons.
Helps to ensure uninterrupted flow of business.
10. Write down the career stages.

Exploration stage
Establishment stage
Mid career stage
Late- career stage
Decline stage.
11. Difference between authority and power. (Nov 15)

S.No Power Authority
1 It is ability to command & influence behavior of another
It is institutional right to command
2
It does not follow any hierarchy It follow hierarchy
3
May exist between 2 persons Superior and subordinate relationship
4 Being personalized attribute, cannot be delegated

It can be delegated
12. Define functional authority.

It is the right which is delegated to an individual or a department to control specified
processes practices, policies or other matters relating to activities, undertaken by persons in other
departments.
13. Difference between selection and recruitment.

S.No Selection Recruitment
1 It is a positive approach Negative approach
2 It proceeds selection It follow recruitment
3 The candidate have not to cross over many

Many hurdles have to be crossed
hurdles
4 It encourage large number of candidate for a
It attempts at rejecting un suitable candidates
job
14. Write the note on training.

Training is the act of increasing the knowledge and skills of an employees for doing a
particular job.
PART-B
1. Explain about the organizational culture. May 13, Nov 16

Ref. “Principles of Management” by Vijayaragavan. [Page. No. 3.15 ]
2. Discuss the various types’ centralization Nov 16

Ref. “Management” by Stoner, Freeman, Gilbert, 6th Edition. [Page. No. 385]
3. Explain briefly about the various types of departmentation. May 13, Nov 16 Ref.
4. Explain the process involved in selecting and recruiting a graduate trainee in organization May
14, 17
5. Explain the difference between line and staff organization with an example. Discuss its merits
and demerits.
6. What is meant by departmentation? Explain the need and importance of departmentation.

May 13, Nov 16
7. Distinguish between formal and informal organization Nov 13 Ref.

8. Explain the steps in selection process May 14, May 17 Ref.

“Management” by Stoner, Freeman, Gilbert, 6th Edition. [Page. No. 413]
9. Explain any four methods of performance appraisal. Nov 15

10. Explain the steps involved in the quality control process with advantages and disadvantages.
11. Draw and explain the concept of job design. Ref.

12. Write short note on Human recourse management. May 17

Ref. “Management” by Stephen P.Robbins & Coulter, 10th Edition. [Page. No. 207 all topics]
13. Difference between career planning and management. Ref. “Principles of

Management” by Vijayaragavan. [Page. No. 3.163]
14. What is the performance of management?

UNIT IV – DIRECTING
PART A
1. Define Direction. May 12, May 13

Direction may be defined as the process of instructing, guiding and inspiring human factors
in the organization to achieve organization objectives.
2. Mention the importance of Leadership Nov 15, May 16

1. Motivating Employees
2. Leader develops team work
3. Better utilization of manpower
4. Creating confidence to followers
5. Directing group activities
6. Building morale
7. Maintaining discipline
3. What is Laissez – faire?

Complete freedom is given to the subordinates so that they plan, motivate, control and
otherwise be responsible for their own actions.
4. Differentiate Innovation and Invention. Nov 15

Innovation means the use of creative ideas. It is not only relevant to high-tech enterprises
but also crucial for old-line, traditional companies, which may not service without the infusion of
innovation.
Ex: A new product or a service.
Invention means really finding new things that are not already available. It is mostly
applicable in the field of science.
Ex: Invention of radio.
5. What is job enrichment? May 16, 17

Building into jobs a higher sense of challenge and achievement.
(Or)
Job enrichment is therefore based on the assumption that in order to motivate personnel, the
job itself must provide opportunities for the achievement, recognition, responsibility,
advancement and growth.
6. Mention the various elements in the process of communication

1. Sender
2. Communication Channels
3. Symbols
4. Receiver
5. Noise and feedback in communication
7. What is brainstorming? Nov 15, May 13

This kind of training is given to increase people’s creativity and decisional ability. These
types of training individual participants are encouraged to give their own ideas to resolve the existing
problem.
8. What are the elements in the maslow’s hierarchy of needs? May 13, Nov 16
Higher level needs can be satisfied in many more ways than the lower level needs Various
level needs are inter dependent and overlapping
9. What is effective communication? Nov 16

• The information should be simple and clear.
• In written communication, principle of line authority should be followed.
• The information should contain adequate information.

• Communication should be sent and reached timely.
10. Define motivation. May 14

Motivation is the art of getting work done by the subordinates in order to attain common goals of the
organization. Getting work done is a difficult task.
11. Compare formal and informal communication.

Basic for Comparison Formal Communication Informal Communication
Another name Official communication Grapevine communication
Speed Slow Very fast
Reliability More Less
Time consuming Yes No
12. Who is a leader? May 16

Leadership is the process of influencing the behavior of others towards the accomplishment
of goals in a given situation.
Leadership is the ability to influence others and enthusiastically making them to achieve the
desired results.
13. Mention the types of leadership. Nov 15, May 16

1. Autocratic or Dictatorial leadership
2. Participative or Democratic leadership
3. Laissez – faire or Free – rein leadership
14. State job satisfaction.

Job satisfaction or employee satisfaction has been defined in many different ways. Some
believe it is simply how content an individual is with his or her job, in other words, whether or not
they like the job or individual aspects or facets of jobs, such as nature of work or supervision.
PART-B
1. Explain about motivation techniques in detail. May 11

2. Explain porter and Lawler theory of motivation and Adam’s equities theory of motivation.
May 14, May 13, Nov 15, May 16, May 17
3. Enumerate the leadership theories with clear examples. Nov 16

4. Compare formal and informal communication. Ref. “Principles of Management” by

Vijayaragavan. [Page. No. 4.108]
5. Explain the motivational theory in detail. May 14, May 13, Nov 15, May 16, May 17 Ref.
6. Illustrate the communication and IT in detail. May 17

7. Explain the various leadership styles. May 16, Nov 16

8. What is the barrier of effective communication? Explain the different types of communication.
May 14, Nov 15, May 16, Nov 16, May 17
9. Explain the different motivation theories and also discuss how it is useful in leadership of an
organization. May 14, May 13, Nov 15, May 16, May Ref. “Management” by
Stephen P.Robbins & Coulter, 10th Edition. [Page. No. 345 & 392]
10. Difference between motivation and satisfaction. Ref. “Principles of

11. Explain the importance of communication. Ref. “Management” by Stephen P.Robbins & Coulter,
10th Edition. [Page. No. 319]
12. Explain the various types of leadership with its different styles. May 16 Ref.
“Management” by Stoner, Freeman, Gilbert, 6th Edition. [Page. No. 500 & 508]
13. What are the essential qualities of good leader? May 16 Ref.
14. Explain in detail the various types of individual and group behavior. Ref. “Principles of
15. Explain the different barrier and breakdown of communication process.

May 14, Nov 15, May 16, Nov 16, May 17
16. What is selection and what are all the different stages used for selecting the candidates. May 17
UNIT 5 – CONTROLLING
PART A
1. List out the types of control. May 13

1. Feedback control
2. Concurrent control
3. Feed forward control
4. Continuous control.
2. What are the basic steps involved in the process of controlling? May 17
1. Establishment of standards
2. Measurement of performance
3. Comparing performance with the slandered
3. Difference between budgetary and non budgetary control. May 14
Budgetary Control Non Budgetary Control

DEF A system which uses budgets as a It involves controlling using non budgeted expenses.
means of planning and controlling all i.e., Those expenses not defined in normal budgeted
aspects of producing services expenses
Objective Aims at the maximization of profits Non-Budgetary Control Techniques.

1 Statistical data:
2 Break- even point analysis:
3 Operational audit:
4 Personal observation:
Advantage Improves the planning in the Not Improves the planning in the organization
organization
Limitation Accuracy, expenditure The major problem occurs when budget is applied
mechanically and rigidly.
4. Write the uses of computers in management control. May 16, Nov 16

The use of computers for management controls poses an entirely new set of requirements on
the system designers. Tied into automating information processing is the question of an adequate
understanding of the control problem itself. For example, measurement or management reporting is
often confused with the control process.
5. Mention the different types of budget. May 14

Budgetary and non budgetary control techniques
6. Define productivity and types. May 14

Productivity is a measure of how much input is required to produce a given output. i.e. the
ratio output/input is called productivity.
7. What is meant by budget?

An estimate of income and expenditure for a set period of time.
8. Compare budgetary and non budgetary control techniques.

A system which uses budgets as a means of It involves controlling usimg non budgeted
planning and controlling all aspects ofproducing expenses.i.e.those expenses not defined in normal
services budgeted expenses
9. Write the basic steps involved in the process of controlling? May 17

1. Establishment of standards
2. Measurement of performance
3. Comparing performance with the slandered
10. What are the potential pitfalls of budget?

Inaccuracy
Expenditure
Distortion of goals.
11. Give the note on Flexible Budget?

Flexible Budget is one which is designed to change in accordance with the level of activity
actually attained. It is suitable when the estimation of demand is uncertain and the enterprise works
under conditions of lack of material and labor power
12. List out the characteristics of Control function?

1. Functional Management
2. Continuous function
3. Future-oriented
4. Action-Oriented
5. Measuring the performance and
6. Planning the control
13. What is Zero base budgeting? Nov 15

Initially, the budget is designed from a Zero- base. The main element is ZBB is future
objective orientation.
14. Define MIS. May 16

A system of obtaining abstracting, storing and analyzing data to productions information for
the use in planning, controlling and decision making by managers at the time.
PART-B
1. Impact of IT in management concepts-Discuss. Nov 16, May 17

2. Write short note on quality control Nov 13 Ref.

3. Explain the steps involved in the process of controlling. May 13, Nov 15, May 17 Ref.
4. Mention the productivity problems in the management May 16, Nov 16 Ref.
5. What tool and techniques do you suggest to improve productivity in Indian organization
6. Discuss in detail about budgetary and non budgetary control techniques.

May 14, 13, Nov 13, 15, 16
7. Explain the following (i) purchase control (ii) Maintenance control May 14, Nov 15
8. Give an account of some popular non budgetary control techniques, with special reference to
break even analysis and ratio analysis. Nov 15, 16 Ref. “Principles of
9. Discuss the various types of budget in detail. Nov 16

10. Explain the steps involved in the quality control process with advantages and disadvantages.
May 14
11. Draw the system and process of controlling. Nov 15

12. Write short note on reporting. Ref.

13. What are the uses of computers in management control Nov 16, May 17
Ref. “Management” by Stoner, Freeman, Gilbert, 6th Edition. [Page. No. 641 & 645]
14. A farm owner is seriously considering of drilling a farm well. In the past only 70% of wells
drilled were successful at 200 feet depth in that area. Moreover, on finding no water at 200
feet, some persons drilled it further up to 250ft., but only 20% struck water at 250ft. The
prevailing cost of drilling is Rs. 50 per foot. The farm owner has estimated that in case he
does not get his own well, he will have to rs.15000 over the next 10 years to buy water from
neighbours. The following decisions can be optimal.
(i) do not
drill any
well (ii) drill
up to 200ft
(iii) if no water is found at 200ft, drill further up to 250ft.
Draw an appropriate decision tree and determine the farm owner’s strategy under EMV
approach.
Ref. “Principles of Management” by Vijayaragavan. [Page. No. Q-37]
ANNA UNIVERSITY PREVIOUS YEAR QUESTION

PAPERS
Or
Or
B.E – DEGREE EXAMINATION NOV / DEC 2015

Sixth Semester
Regulation (2008)
PART A (10*2=20)
1. Who is the father of scientific management? What is scientific management?
2. Distinguish between Administration and Management?
3. Define Planning Premises.
4. What is difference between Strategy and Policy?
5. What are the limitations of line and staff authority?
6. What is delegation of authority?
7. Name any four leadership styles.
8. What is meant by organizational culture?
9. Explain briefly the term zero – base budgeting?
10. What is quality control?
PART B (5*16 = 80)
11. (a) i) Discuss the scope and nature of management.

ii) What are the environmental factors that affect the business? Explain
them. Or
(b) With suitable examples explain the various types of business organization.
12. (a) Explain the steps involved in planning process. Or
(b) Write short note on Management By Objectives and Types of Strategy.

13. (a) What is Span of control and explain the factors which influence the span of control. Or
(b) Explain any four methods of performance appraisal.

14. (a) Explain any two theories of motivation.
Or
(b) Define Communication. What are the barriers to effective communication?
15. (a) With suitable examples explain any four non-budgetary control techniques.
Or
(b) i) Explain the concept and process of controlling in detail.
ii) Write a note on different types of control.

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Vel Tech High Tech Dr.Ranagarajan Dr.

Sakunthala Engineering College – Department of ECE

Course Code: MG6851

COURSE DELIVERY PLAN

Organization structure, types , Line

UNIT 1 – INTRODUCTION TO MANAGEMENT AND ORGANIATIONS

1. What is the function of manager? (Nov 16, May 16)

2. Give the trends in management. (Nov 16)

3. Define Administration. (May 13, Nov 15)

4. What is globalization? (May 13)

5. Define 'Management'. (May 17, 16 )

7. Name the different levels of management. (May 12)

12. What are the essential skills of manager? (Nov 13)

13. What is Scientific Management?

14. Is management –an art or science? (May 16)

7. Explain the principles of administrative theory of management with suitable illustrations.

2. Mention any two features of decision making. (May 11)

4. Define the term strategic planning? (Nov12, May 14)

5. List the different types of planning. (May 12)

7. What is meant by policies? (May 14, Nov16 )

8. What are the objectives of planning? (May 13, 16)

9. Name any four Quantitative forecasting techniques. (May 13)

10. Define "Mission".

11. Name any two important procedures in organization.

12. State any four limitations of planning.

13. Classify policies.

14. Define planning premises. (Nov 15)

4. Discuss the types of policies.

5. Explain Business portfolio matrix. (Nov 11)

6. Define planning. Explain the Planning tools and techniques.

7. Describe in detail the various types of organizational plans. (Nov 11)

9. Explain the principles of planning. (May 12)

15. Explain the selection procedure of an alternative. (May 17)

16. Write short note on SMART objectives.

UNIT – III ORGANISING

2. Define Staffing? Dec 14

3. Difference between formal and informal organization. Nov 13, May 15

1 Nature Planned and official Unplanned and Unofficial

4. Write the Uses of Organization Chart.

5. State the importance of HRM? May 17

6. Define career development.

7. What is performance appraisal? Nov 16, May 17

8. Compare centralization and decentralization.

9. State the importance of staffing? Nov 15

10. Write down the career stages.

11. Difference between authority and power. (Nov 15)

4 Being personalized attribute, cannot be delegated

12. Define functional authority.

13. Difference between selection and recruitment.

1 It is a positive approach Negative approach

2 It proceeds selection It follow recruitment

3 The candidate have not to cross over many

14. Write the note on training.

1. Explain about the organizational culture. May 13, Nov 16

2. Discuss the various types’ centralization Nov 16

6. What is meant by departmentation? Explain the need and importance of departmentation.

7. Distinguish between formal and informal organization Nov 13 Ref.

8. Explain the steps in selection process May 14, May 17 Ref.

9. Explain any four methods of performance appraisal. Nov 15