User's Guide for Windows 95 and Windows 98

Downloaded from www.Manualslib.com manuals search engine

 Edition: 2000

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL.
This guide contains information protected by copyright. No part of this guide may be photocopied or
reproduced in any form without prior written consent from Compaq Computer Corporation.
Compaq and Presario are registered in the U.S. Patent and Trademark office.
Microsoft, MS-DOS, and Windows are registered trademarks of the Microsoft Corporation.
© Copyright 2000 Compaq Computer Corporation.
All rights reserved.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL 3 is Hewlett-Packard Company's
designation of a set of printer commands (language) and functions included in its printer products. This
printer is intended by Compaq Corporation to be compatible with the PCL 3 language. This means the
printer recognizes PCL 3 commands used in various application programs, and that the printer emulates
the functions corresponding to the commands.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or
disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights
in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR
provisions: Compaq Computer Corporation, Houston, TX 77070.

Downloaded from www.Manualslib.com manuals search engine

 Contents
Contents

Steps to basic printing 1

Step 1: Load the paper 1
Step 2: Customize the Printer Properties 3
Step Three: Print your document 6
Maintaining your printer 7
Using the Control Program 7
Installing or replacing print cartridges 8
Improving print quality 9
Troubleshooting 13
Printer prints slowly or doesn’t print 13
Paper misfeeds or jams 16
Document prints with mistakes or poor quality 17
Problems with transparencies, photos, or envelopes... 19
Error messages and flashing lights 20
Appendix 21
Installing printer software 21
Uninstalling printer software 22
Printing from DOS 22
Electronic emission notices 22
Energy Star 23

•
•
Contents • iii
•
•
Downloaded from www.Manualslib.com manuals search engine
 Power supply information 24
Safety information 24
Index 25

•
•
iv •
•
•
Downloaded from www.Manualslib.com manuals search engine
 Steps to basic printing
1 Steps to basic printing

This book describes how to use your printer on Windows 95

and Windows 98. To view the online User’s Guide for
Windows NT 4.0 and Windows 2000, click the User’s
Guide button on the Printer Software CD for Windows.

Basic printing is as easy as:

1 Load the paper (see the next section).
2 Customize the Printer Properties (see page 3).
3 Print your document (see page 6).

Step 1: Load the paper

1 Place up to 100 sheets of paper (depending on thickness)
against the right side of the sheet feeder, with the print
side facing you. To load specialty papers, see page 2.
Paper alignment
marks Release tab

Paper guide

Sheet feeder

2 Squeeze the release tab and the paper guide together and
slide the paper guide to the edge of the paper.

•
• 1
Steps to basic printing •
•
•
Downloaded from www.Manualslib.com manuals search engine
 Loading specialty papers
Load up to: Make sure:
10 envelopes • The print side is facing you and the
paper guide is against the side of the
envelopes.
• The stamp location is in the upper left
corner.
• The envelopes are loaded vertically
against the right side of the sheet
feeder.
10 greeting cards, index • The print side is facing you and the paper guide is against
cards, postcards, or the side of the cards.
photo cards • The cards are loaded vertically against the right side of the
sheet feeder.
25 sheets of photo • The glossy or coated side is facing you.
paper or photocards • The paper guide is against the side of the paper.
20 sheets of banner • You place the banner paper
paper behind the printer. Then bring
the unattached edge of the
Note: Make sure you first page over the printer and
select Banner or Ban- into the sheet feeder.
ner A4 paper size in
the Printer Properties. • The paper guide is against the
For help, see page 5. side of the paper.
10 transparencies • The rough side of the transparency is facing you (smooth
side down).
• The paper guide is against the edge of the transparencies.
100 sheets of custom- • The print side is facing you and the paper guide is against
sized paper the side of the paper.
• Your paper size fits within these dimensions:
- Width:
76 mm to 215.9 mm
3.0 in.to 8.5 in.
- Length:
127 mm to 432 mm
5.0 in. to 17.0 in.
25 iron-on transfers • You load the iron-on transfers following the instructions on
the package.
• The paper guide is against the side of the iron-on transfers.

•
•
2 •
•
Chapter 1
•
Downloaded from www.Manualslib.com manuals search engine
 Step 2: Customize the Printer Properties

Steps to basic printing

Your printer software includes several applications that let
you easily perform printing tasks. One of these applications is
called Printer Properties.
The Printer Properties application has two tabs: Paper and
Document/Quality. Each tab contains settings related to
the operation of your printer and its software.

Opening the Printer Properties

You can open the Printer Properties from almost any
application. This lets you change printer settings ONLY for the
document you are currently creating in the application.
To open the Printer Properties from an application:
1 Open the application’s File menu.
2 Choose Print (or Printer) Setup.
3 In the Printer Setup dialog box, click the Properties,
Option, or Setup button (depending on the application).
4 Change settings as needed. For help, see page 4.

When you open the Printer Properties from Windows, the

settings apply to all documents, unless you change them
from the application.
To open the Printer Properties from Windows:
1 From the Start menu, select Settings, and then select
Printers.
2 From the Printers folder, right-click the printer icon for
your printer.
3 Select Properties from the sidebar menu.

•
•
Steps to basic printing • 3
•
•
Downloaded from www.Manualslib.com manuals search engine
 Click the...

Paper tab to:

• Select a paper size and
orientation.
• Set the number of copies to
print.
• Reverse the printing order of
your document pages. The first
page of your document will be
on top of the stack in the paper
exit tray.
• Collate your document.

Help button on any tab in the Printer

Properties to access the printer driver
Help.

Document/Quality tab to select:

• The Document Type you are
printing.
• A paper type.
• A print quality setting.
• Web Smoothing when you are
printing from the Internet.
• The default settings.

•
•
4 •
•
Chapter 1
•
Downloaded from www.Manualslib.com manuals search engine
 Choosing printer settings for specialty

Steps to basic printing

papers
When your printer software was installed, the Printer
Properties settings were set to the default settings. Use the
default settings for printing most documents on plain paper.
To change your printer settings for printing on specialty
papers, use the following table:
When you are
printing on this Click this Printer
specialty paper: Properties tab: To make these selections:
Envelopes Paper From the Paper Size area, scroll to
select the appropriate envelope size.

Note: Many applications are

designed to override the envelope
settings in Printer Properties.
Greeting cards, index Document/Quality From the Paper Type area, select
cards, or postcards Greeting Card Stock.

Paper Select the appropriate Paper Size set-

ting.
Photo, glossy or Document/Quality From the Paper Type area, select
coated papers Glossy/Photo Paper.

Notes: For the best possible photo

quality, print with a photo and color
cartridge combination in your
printer. For help installing a car-
tridge, see page 8.
When printing photos, remove each
photo as it exits from the printer
and allow it to dry before stacking.
Sheets of custom- Paper From the list of Paper Sizes, scroll to
sized paper select Custom. Enter the dimensions
for your custom paper size. For help,
see “Loading specialty papers” on
page 2.

•
•
Steps to basic printing • 5
•
•
Downloaded from www.Manualslib.com manuals search engine
 When you are
printing on this Click this Printer
specialty paper: Properties tab: To make these selections:
Banner paper Paper From the list of Paper Sizes, select
Banner or Banner A4.
Iron-On transfers Document/Quality From the Paper Type area, select Iron-
On Transfer.

Note: We recommend printing on

plain paper before printing on the
actual iron-on transfer.
Transparencies Document/Quality From the Paper Type area, select
Transparency.

Select Normal 600dpi or High

1200dpi Print Quality.

Note: When printing transparencies,

remove each transparency as it exits
from the printer and allow it to dry
before stacking.

Step Three: Print your document

1 From your application’s File menu, click Print.
2 From the Print dialog box, click OK or Print (depending on
the application).

•
•
6 •
•
Chapter 1
•
Downloaded from www.Manualslib.com manuals search engine
 2

Maintaining your printer

Maintaining your printer

Using the Control Program

The Control Program lets you monitor your printer and install
or replace print cartridges. To open the Control Program from
the Start menu, click:
1 Programs.
2 Compaq IJ600.
3 Compaq IJ600 Control Program.
Click the...
Cartridges tab to:
Status tab to:
• Install or replace print cartridges.
• Monitor the status of your print job.
• Align print cartridges for best print quality.
• Cancel your print job.
• Clean the print nozzles.
• Print a test page. • View cartridge part numbers and order supplies
• View your ink levels. directly from Compaq’s Web site.

About tab to find

the printer software
version and copyright
information.

DOS Printing tab

Options tab to to change settings for
enable/disable various DOS printing when
printer software using a parallel cable.
functions, such as Sound
Effects and Buffer Mode. Help button to
access the printer
driver Help.

Note: You can also access the Control Program from the
Compaq IJ600 desktop icon.

•
• 7
Maintaining your printer •
•
•
Downloaded from www.Manualslib.com manuals search engine
 Installing or replacing print cartridges
1 Make sure the Power light is On.
Power light Paper Feed light

2 Raise the front cover. The print cartridge carrier moves to the
loading position unless the printer is busy.

Front cover

Print cartridge carrier

in the loading
position

3 Remove the old print cartridge. Store or dispose of the old

cartridge.
Black Cartridge
P/N 17G0050
Color Cartridge
P/N 17G0060
Photo Cartridge
P/N 12A1990
4 Install the replacement cartridge in the printer:
If you are installing a Insert the Push back firmly on
new cartridge, remove replacement print the cartridge until it
only the sticker and cartridge into the snaps securely
the transparent tape print cartridge into place.
from the bottom of the carrier.
print cartridge.

Warning:
DO NOT touch
the gold contact
area of the print
cartridge.

•
•
8 •
•
Chapter 2
•
Downloaded from www.Manualslib.com manuals search engine
 Note: For the best possible photo quality, print with a
photo and color cartridge combination in your printer.

Maintaining your printer

For help installing a cartridge, see page 8.
5 Close the printer’s front cover.
6 From the Control Program’s Cartridges tab, select
Install/Change Cartridge. For help, see page 7.
7 Select the type of cartridge you installed and click OK.
8 If you installed a new cartridge, the Alignment dialog box
displays. Follow the instructions on the Alignment screen
to complete the cartridge installation. For help, see the
next section.

Improving print quality

If your print quality is not satisfactory, you may need to align
your print cartridges or clean the print nozzles.

Aligning print cartridges

1 Load plain paper in the printer.
2 From the Control Program’s Cartridges tab, select Align
Cartridges. For help, see page 7.
Your printer prints an alignment test page and the Align
Cartridge dialog box displays.
The test page that prints has several alignment patterns,
depending on the cartridge combination installed. Each

•
•
Maintaining your printer •9
•
•
Downloaded from www.Manualslib.com manuals search engine
 pattern has a number under it. The test page that prints is
similar to the one shown:

In this example, in
alignment group A, 16
comes closest to forming a
straight line.

3 From each alignment group on the test page, find the number
under the alignment pattern that comes closest to forming a
straight line.
For example, in sample group A, the arrow points to the
pattern that comes closest to forming a straight line.
4 In the Align Cartridges dialog box, enter the pattern numbers
from the printed test page that come closest to forming a
straight line.
5 After you have entered a number for all of the patterns, click
OK.

•
•
10 •• Chapter 2
•
Downloaded from www.Manualslib.com manuals search engine
 Cleaning print nozzles

Maintaining your printer

1 Load plain paper in the printer.
2 From the Control Program’s Cartridges tab, select Clean
Print Nozzles. For help, see page 7.
The printer feeds a sheet of paper and prints a nozzle test
pattern similar to the one shown:
Cyan, magenta, Broken lines at the
yellow, and top of the page
black purge indicate clogged
lines (shown nozzles.
here in black
and white) print
when ink is
forced through
the print
nozzles to
unclog them. If Unbroken lines at the
any of these bottom of the page
colors do not indicate the nozzles
print, you may were cleaned.
need to replace
your print
cartridge.

3 Compare the diagonal line above the printed bars to the

diagonal line below the printed bars. Look for a break in
the diagonal lines above the printed bars. A broken line
indicates clogged nozzles. If the bottom line still has
breaks, run the test up to two more times.
• If the print quality is satisfactory after running the test
three times, the print nozzles are clean. You do not
need to complete the remaining steps.
• If the print quality of both lines is not satisfactory after
running the test three times, wipe the print cartridge
nozzles. For help, see the next section.

•
•
Maintaining your printer • 11
•
•
Downloaded from www.Manualslib.com manuals search engine
 Wiping print nozzles and contacts
If print quality does not improve after cleaning the print nozzles
(see page 11), you may need to wipe dried ink from the nozzles.
For help on wiping the print nozzles, see the “Troubleshooting:
Print Quality ” section of the printer driver Help. For help acessing
the printer driver Help, see page 4.

Preserving print cartridges

To ensure the longest life from your print cartridge and optimum
performance from your printer:
• Keep a new print cartridge in its packaging until you are ready
to install it.
• Do not remove a print cartridge from the printer except to
replace, clean, or store it in an air-tight container. The print
cartridge will not print correctly if removed from the printer
and left exposed for an extended period of time.
• If a print cartridge runs out of ink, leave the empty cartridge in
the printer until you are ready to replace it. Printing with one
of the print cartridge carriers empty may cause printer
problems.
Compaq’s printer warranty does not cover repair of failures or
damage caused by a refilled cartridge. Lexmark does not
recommend use of refilled cartridges. Refilling cartridges can
affect print quality and cause damage to the printer. For best
results, use Compaq recommended supplies.

•
•
12 •• Chapter 2
•
Downloaded from www.Manualslib.com manuals search engine
 3 Troubleshooting

Troubleshooting
Printer prints
slowly or doesn’t
This section describes printer problems, and explains what
print (see the next you can do to solve them. Select a category from the list in
section) the left margin that best describes your printing problem.
Paper misfeeds or When your printer has a problem, first make sure that:
jams (see page 16)
• The power supply is plugged into the printer and a
Document prints properly grounded electrical outlet.
with mistakes or
poor quality (see • The printer is turned On.
page 17) • If you are using a parallel cable, make sure it is an IEEE
Problems with 1284-compliant parallel cable that supports bidirectional
transparencies, printing.
photos, or • Bidirectional (two-way) communications is enabled in
envelopes (see
your printer software.
page 19)
1 From the printer’s Control Program, click the
Error messages and
Options tab.
flashing lights (see
page 20) 2 Make sure Disable Printer to PC
Communications is not checked.

Printer prints slowly or doesn’t print

Your printer and your computer may not be able to
communicate properly. The following events also indicate
two-way communications problems:
• Print cartridge ink level indicators on the Status or
Cartridges tabs of the printer’s Control Program are
shaded.
• Error messages (such as Paper Out) and job progress
information do not display on your computer screen.

•
• 13
Troubleshooting •
•
•
Downloaded from www.Manualslib.com manuals search engine
 • A message displays on your computer screen indicating your
printer cannot establish bidirectional communications with
your computer.
Before proceeding, verify that:
• The printer software is installed correctly. For help, see
page 21.
• The parallel or USB cable is securely attached to both the
printer and the personal computer.
• The printer is plugged in and turned On.
• If you are using Windows 98 or Windows 2000, your printer
port is set to an LPTn port for a parallel cable, or to a USB port
for a USB cable. To check your printer port and change it if
necessary:
1 From the File menu of your software application, select
Print.
2 Check your printer port in the Where area.
3 If you need to change your printer port, uninstall and
then reinstall the printer software. Follow the
instructions on page 21, making sure to click Cancel on
an subsequent screens.
If you have a switch box or other device (such as a scanner or fax)
connected to the computer's parallel port, make sure it supports
bidirectional communication. You may need to disconnect your
printer from the switch box or other device and connect it directly
to your computer.

Printer ejects a blank page after appearing to print

• Make sure you have removed the transparent tape covering
the bottom of the print cartridges. For help, see page 8.
• Make sure your Compaq printer is set as the default printer.

•
•
14 • Chapter 3
•
•
Downloaded from www.Manualslib.com manuals search engine
 Printer prints very slowly
If you are printing photos or your document contains
graphics, it may take longer to print than regular text.

Troubleshooting
• Close any open applications not in use.
• Decrease your print quality setting.
• Consider purchasing more memory, or increasing the
virtual memory for your computer.

Printer is plugged in but doesn’t print, or you

get a Printer Offline message
Make sure:
• The printer is turned On and the paper is loaded correctly.
• The parallel or USB cable is securely connected.
• Your Compaq printer is set as the default printer.
• The print job is not being held or paused in the print
queue. To check the printer status:
1 From the Printers folder, double-click the
Compaq IJ600 icon.
2 Click the Printer menu and make sure no check
mark appears next to the Pause Printing option.
• Remove any extra devices, such as a scanner, and connect
the printer to the parallel port.
Print a test page. If the test page prints, the printer is
functioning properly. Check your application.

Test page does not print

Make sure:
• Your print cartridges are properly installed, (see page 8).
• The printer is set as the default printer.
• You are using the correct cable. If you are using a parallel
cable, make sure it is an IEEE 1284-compliant parallel
cable that supports bidirectional printing.
•
•
Troubleshooting • 15
•
•
Downloaded from www.Manualslib.com manuals search engine
 Paper misfeeds or jams
Paper misfeeds or multiple sheets feed
Make sure:
• You are using a paper recommended for inkjet printers.
• You do not force the paper down into the printer when you
load it. Align the top of the paper with the paper alignment
guides on the paper support.
• You do not load too much paper in the sheet feeder.
Depending on the thickness of your paper, the sheet feeder
can hold up to 100 sheets of paper.
• The left paper guide does not cause the paper to bow in the
sheet feeder.
• The printer is on a flat, level surface.

Printer has a paper jam

Try removing the paper from the sheet feeder. If the paper is
lodged too far into the printer and can’t be removed:
1 Press the Power button to turn the printer Off.
2 Pull firmly on the paper to remove it. If you cannot reach the
paper because it is too far into the printer, raise the front cover
and pull the paper out.
3 Close the front cover.
4 Press the Power button to turn the printer On.
5 Resend your document to print.

Printer does not feed envelopes or specialty papers

If regular paper feeds without problems, make sure:
• You are loading the envelopes correctly. For help, see “Loading
specialty papers” on page 2.
• You are using an envelope size supported by your printer, and
it is selected in Printer Properties.

•
•
16 • Chapter 3
•
•
Downloaded from www.Manualslib.com manuals search engine
 • Your application is designed to print envelopes. Check the
user’s documentation that came with your application.

Troubleshooting
Document prints with mistakes or poor quality

Print quality is poor at the left, right, top, or

bottom edge of page
Your printer cannot print in the extreme margins of a page.
Use these minimum settings:
• Left and right margins:
6.35 mm (0.25 in.) each for all paper sizes except A4
For A4 size paper - 3.37 mm (0.133 in.) each
• Top and bottom margins:
Top - 1.7 mm (0.067 in.)
Bottom - 12.7 mm (0.5 in.)

Vertical straight lines are not smooth

To improve the print quality of vertical straight lines in tables,
borders, and graphs:
• Select a higher print quality setting.
• Test the cartridge alignment. For help, see page 9.
• Clean the print nozzles. For help, see page 11.

Print is too dark or smudged

Make sure:
• The Paper Type setting in the Printer Properties matches
the paper type loaded in the printer.
• The paper is straight and unwrinkled.
• The ink is dry before you handle the paper.

•
•
Troubleshooting • 17
•
•
Downloaded from www.Manualslib.com manuals search engine
 • The print quality setting is appropriate for the paper type. If
you are printing on regular paper, select Quick Print 600dpi.
• The print nozzles are clean . For help, see page 11.

Printed pages have alternating bands of light and

dark print (intermittent printing)
• Make sure Enable Buffer Mode is selected on the Options tab
of the Control Program.
• Select the High 1200dpi Print Quality setting on the
Document/Quality tab of Printer Properties.
• Your printer may have two-way communications problems. For
help, see page 13.

The printer settings I selected changed

• When you change printer settings from your application, the
settings apply only to the specific document you opened with
that application. To make the settings apply to all documents,
change the settings from Windows. For more information, see
page 3.
• The settings in your application may override the Printer
Properties settings. Check the documentation that came with
your application for more information.

Colors on the printout differ from the colors on the

screen
• Check the ink level graphic on the Cartridges tab of your
printer’s Control Program. An ink cartridge may be out of ink
or low on ink.
• Use a different brand of paper. Every paper brand accepts ink
differently and prints with slight color variations.
• Remove any extra devices, such as a scanner, and connect the
printer to the parallel port.
• Clean the print nozzles. For help, see page 11.

•
•
18 • Chapter 3
•
•
Downloaded from www.Manualslib.com manuals search engine
 Colors on the printout are faded
• Check the ink level graphic on the Cartridges tab of your
printer’s Control Program. Your print cartridge may be low

Troubleshooting
on ink.
• Clean the print nozzles. For help, see page 11.
• Wipe the print nozzles and contacts if the colors still seem
faded. For help, see the “Troubleshooting: Print Quality”
section of your printer driver Help.

Characters are missing or unexpected

Make sure
• Your Compaq printer is selected as the default printer.
• Your printer and computer have two-way communication.
For help, see “Printer prints slowly or doesn’t print” on
page 13.

Problems with transparencies, photos, or envelopes...

Printer does not feed envelopes or specialty
papers
For help, see page 16.

Glossy photo papers or transparencies stick

together
• Remove each page as it exits the printer and allow it to
dry before stacking.
• Use a transparency or photo paper designed for an inkjet
printer.

•
•
Troubleshooting • 19
•
•
Downloaded from www.Manualslib.com manuals search engine
 Transparencies or photos contain white lines
• From the Printer Properties, select the High Quality 1200dpi
setting.
• Your print nozzles may need cleaning. For help, see page 11.

Error messages and flashing lights

Paper Jam message

For help, see page 16.
Power Paper
light Feed light Ink Low message
Your print cartridge is running out of ink. Purchase a new print
cartridge.

The Power light is On and the Paper Feed light is

blinking
• If the printer is out of paper:
1 Load paper.
2 Press the Paper Feed button.
• If the printer has a paper jam, see page 16.

The Power light and Paper Feed light are blinking

The print cartridge carrier has stalled. Check your screen for any
error messages.
1 Turn the printer Off.
2 Wait a few seconds and turn the printer back On.

•
•
20 • Chapter 3
•
•
Downloaded from www.Manualslib.com manuals search engine
 Appendix

Appendix
This section contains 3 When the desktop appears, 5 Follow the instructions on
information about: insert the software CD. your screen.
• Installing printer software The Compaq IJ600 software Using diskettes
• Uninstalling printer software installation screen appears.
If your computer does not
• Printing from DOS 4 Click Install Printer have a CD-ROM drive, you can
Software. create driver diskettes using a
• Notices
Note: If the CD does not run friend’s computer or a
• Safety information
automatically when you computer at your Compaq
insert it: dealer that has a CD-ROM
Installing printer drive. You will need at least
software a From the Start menu, three blank 3.5 inch diskettes.
select Run.
You can obtain the printer To create diskettes of the
software using: b In the command-line text
box, type the letter of printer software:
• the compact disc (CD-ROM) your CD-ROM drive, 1 Insert the printer software
• the World Wide Web followed by :\setup (for CD into the CD-ROM drive.
example, d:\setup), and
• diskettes If the CD does not run
then click OK.
automatically:
If your printer software does
not install properly, a Using the World Wide a From the Start menu,
communications error Web select Run.
message appears when you try If your computer does not have b In the command-line text
to print. You may need to a CD-ROM drive, you can box, type the letter of
uninstall, and then reinstall download a driver from your CD-ROM drive,
the printer software. For help, Compaq’s World Wide Web site followed by :\setup (for
see page 22. at www.compaq.com/ example, d:\setup), and
then click OK.
Using the CD-ROM 1 From Compaq’s web page,
select the appropriate driver 2 When the Compaq IJ600
To install the printer software: for your operating system. software installation screen
displays, select Tools.
1 Start Windows. 2 Select Save to Disk.
3 Select Create Diskettes.
2 Click Cancel on any screens 3 Select a location on your
that appear. hard disk drive. 4 Follow the instructions on
the screen.
4 Double-click the executable
(.exe) file to open it.

•
•
Appendix •
•
21
•
Downloaded from www.Manualslib.com manuals search engine
 To install the printer software from To reinstall the printer software, interference received, including
diskettes: follow the instructions from interference that may cause
“Installing printer software” on undesired operation.
1 Start Windows.
page 21. The FCC Class B limits are designed
2 Insert Setup Disk 1 into your disk
to provide reasonable protection
drive.
Printing from DOS against harmful interference in a
3 From the Start menu, choose residential installation. This
DOS printing is available when you
Run. equipment generates, uses and can
are using a parallel cable
4 In the command-line text box, radiate radio frequency energy and,
connection.
type the letter of your disk drive, if not installed and used in
followed by :/setup (for To open your printer online Help accordance with the instructions,
example, a:/setup), and then system and find information on may cause harmful interference to
click OK. printing from DOS: radio communications. However,
there is no guarantee that
5 When prompted by the printer 1 Open the Printer Properties (for interference will not occur in a
software, insert the appropriate help, see page 3) or the Control particular installation. If this
disks into your disk drive and Program (for help, see page 7). equipment does cause harmful
click OK. 2 Click the Help button in the interference to radio or television
6 Follow the instructions on the lower-right corner of the reception, which can be determined
screen. software screen. by turning the equipment off and on,
3 At the top of the Help screen, the user is encouraged to try to
Ordering Diskettes correct the interference by one or
click Help Contents.
If your computer does not have a more of the following measures:
4 Scroll down the screen to How
CD-ROM drive, and you do not have to.... • Reorient or relocate the receiving
access to either the World Wide antenna.
Web or a computer with a CD-ROM 5 From the How to... topics, click
Print from Windows and • Increase the separation between
drive, you can order diskettes from
DOS applications. the equipment and receiver.
our Technical Support Center.
• Connect the equipment into an
Uninstalling printer Electronic emission outlet on a circuit different from
notices that to which the receiver is
software connected.
If your printer software does not Federal Communications • Consult your point of purchase or
install properly, or your printer port Commission (FCC) service representative for
is not set to the correct port, you
compliance information additional suggestions.
may need to uninstall, and then
reinstall your printer software.
statement The manufacturer is not responsible
This equipment has been tested and for any radio or television
To uninstall the printer software: interference caused by using other
found to comply with the limits for a
1 From the Start menu, select Class B digital device, pursuant to than recommended cables or by
Programs. Part 15 of the FCC Rules. Operation unauthorized changes or
is subject to the following two modifications to this equipment.
2 Select Compaq IJ600.
conditions: (1) this device may not Unauthorized changes or
3 Select Compaq IJ600 cause harmful interference, and (2) modifications could void the user's
Uninstall. this device must accept any authority to operate this equipment.
4 Follow the instructions on your
screen.

•
•
22 •
•
•
Downloaded from www.Manualslib.com manuals search engine
 To assure compliance with FCC electromagnetic compatibility energy-efficient products and
regulations on electromagnetic and safety of electrical to reduce air pollution caused
interference for a Class B equipment designed for use by power generation.
computing device, use a properly within certain voltage limits.
shielded and grounded cable. Companies participating in this
A declaration of conformity program introduce personal

Appendix
Use of a substitute cable not
properly shielded and grounded with the requirements of the computers, printers, monitors,
may result in a violation of FCC Directive has been signed by or fax machines that power
regulations. the the assigned parties within down when they are not being
Compaq Computer used. This feature will cut the
Any questions regarding this
Corporation. energy used by up to 50
compliance information
percent. Compaq is proud to
statement should be directed to: This product satisfies the Class
be a participant in this
B limits of EN 55022 and
Compaq Computer Corporation program.
P. O. Box 692000, Mail Stop safety requirements of EN
510101 60950. As an Energy Star Partner,
Houston, Texas 77269-2000 Compaq Computer
Japanese VCCI Notice Corporation has determined
Or, call (281) 514-3333 that this product meets the
Energy Star guidelines for
Industry Canada
energy efficiency.
compliance statement
This Class B digital apparatus The United Kingdom Power supply
meets all requirements of the Telecommunications information
Canadian Interference-Causing Act 1984
Equipment Regulations. IIf your power supply fails,
This apparatus is approved replace it with the Compaq
Avis de conformité aux under the approval number replacement part or other UL
normes d’Industrie NS/G/1234/J/100003 for the LISTED Direct Plug-In Power Unit
indirect connections to the marked “Class 2" and rated 30
Canada Vdc at 500 mA to 830 mA.
public telecommunications
Cet appareil numérique de la systems in the United
classe B respecte toutes les Kingdom.
exigences du Règlement sur le
matériel brouilleur du Canada. Energy Star
European Community
(EC) directives
conformity
This product is in conformity
with the protection
requirements of EC Council The EPA ENERGY STAR
directives 89/336/EEC and Computers program is a
73/23/EEC on the partnership effort with
approximation and computer manufacturers to
harmonization of the laws of promote the introduction of
the Member States relating to

•
•
Appendix • 23
•
•
Downloaded from www.Manualslib.com manuals search engine
 Safety information
• If your product is NOT marked
with this symbol , it MUST be
connected to an electrical outlet
that is properly grounded.
• The power cord must be
connected to an electrical outlet
that is near the product and
easily accessible.
• Refer service or repairs, other
than those described in the
operating instructions, to a
professional service person.
• This product is designed, tested,
and approved to meet strict
global safety standards with the
use of specific authorized
components. The safety features
of some parts may not always be
obvious. The printer
manufacturer is not responsible
for the use of other replacement
parts.

•
•
24 •
•
•
Downloaded from www.Manualslib.com manuals search engine
 Index

Index
A software 21
characters, missing or
European Community
directives conformity 23
aligning print cartridges 9 unexpected 19
contacts, print nozzle 12

B
Control Program F
using 7
Federal Communications
banding 18 align print cartridg-
Commission
banner paper es 9
Compliance Information
loading 2 custom size paper
Statement 22
setting recommenda- loading 2
flashing lights 20
tions 5 setting recommenda-
foils
bidirectional tions 5
loading 2
communications setting recommenda-
disabling 13 tions 6
problems D
indicators 13 default settings 5
blinking lights
Paper Feed 20
diskettes G
installing software 22
Paper Feed light 20 greeting cards
DOS printing 22
Power light 20 loading 2
downloaded printer
buttons, Clean Print setting recommenda-
driver, installing 21
Nozzles 11 tions 5

E I
C electronic emission
cards improving print quality 9
notices 22
loading 2 index cards
Energy Star 23
setting recommenda- loading 2
envelopes
tions 5 setting recommenda-
loading 2
cartridges, print tions 5
setting recommenda-
aligning 9 Industry Canada
tions 5
installing 8 Compliance Statement
error messages
preserving 12 23
Ink Low 20
removing 8 Ink Low message 20
Paper Jam 16, 20
replacing 8 Printer Offline 15
CD-ROM, using to install

•
Index • 25
•
•
•
Downloaded from www.Manualslib.com manuals search engine
 installing safety information 24 too dark 17
print cartridge 8 nozzles, print troubleshooting 17
printer software 21 cleaning 11 printer driver
intermittent printing 18 wiping 12 installing
Internet printing, Web CD-ROM 22
Smoothing 4 diskettes 22
iron-on transfers O downloaded 21
loading 2 Printer Properties
ordering supplies 7
setting recommenda- customizing 3
tions 6 opening
from an application
P 3
J Paper Feed light 20 from Windows 3
paper loading 1 setting recommenda-
Japanese VCCI notice 23
parallel cable tions 5
connection problems 13 tabs 3, 4
specifications 13 printer software
L photo paper installing
lights problems 19 CD-ROM 21
Paper Feed 20 setting recommenda- diskettes 21
patterns 20 tions 5 downloaded driver
Power 8 postcards 21
loading paper 1 loading 2 Printer Properties 3
setting recommenda- uninstalling 22
tions 5 printing
M Power light from DOS 22
flashing 20 using Web Smoothing 4
margins, minimum settings
print cartridges printing problems
17
aligning 9 color quality 18
messages, error
installing 8 faded colors 19
Ink Low 20
preserving 12 intermittent 18
Paper Jam 20
Printer Offline 15
removing 8 missing colors 11, 18
replacing 8 paper feeding 16
wiping nozzles 12 paper jam 16
print nozzle contacts paper misfeeds 16
N wiping 12
notices print nozzles
electronic emission 22
Energy Star 23
cleaning 11 R
wiping 12
European Community removing print cartridge 8
print quality
Directives Conformity reverse page order 4
banding 18
23 different colors 18
FCC statement 22 faded colors 19
Industry Canada compli- improving 9 S
ance statement 23 missing colors 11, 18 safety information 24
Japanese VCCI 23 smudged 17
•
•
26 •
•
•
Downloaded from www.Manualslib.com manuals search engine
 setting recommendations paper feed problems 16
banner paper 5 paper jam 16
cards 5 paper sticks together 19
custom size paper 5 print quality 17
envelopes 5 printer software installa-
iron-on transfers 6 tion
normal 5 installing 21
photo papers 5 uninstalling 22

Index
transparencies 6 slow print 13
sheet feeder two-way communica-
locating 1 tions 13
software applications two-way communications
Control Program 7 disabling 13
software, printer problems
installing 21 indicators 13
uninstalling 22
specialty papers
banner paper 2 U
custom sized paper 2
uninstalling
envelopes 2
printer software 22
iron-on transfers 2
United Kingdom
photo paper 2
Telecommunications Act
transparencies 2
1984 23
USB cable connection
problems 14
T
test page
alignment 10 W
does not print 15
Web Smoothing 4
nozzle test pattern 11
Windows 2000
transparencies
installing 21
loading 2
User’s Guide 1
problems 19
Windows NT 4.0
setting recommenda-
installing 21
tions 6
User’s Guide 1
troubleshooting
blank pages 14
color quality 18
doesn’t print 13
envelopes don’t print
16
error messages 20
faded colors 19
flashing lights 20
missing colors 18

•
•
Index • 27
•
•
•
Downloaded from www.Manualslib.com manuals search engine
 •
•
28 •
•
•
Downloaded from www.Manualslib.com manuals search engine