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    Byjus Student Specialist

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    abdulkarim
    The document is a job description for a Student Success Specialist role at BYJU'S, an education technology company. The role involves mentoring and driving the success of students aged 6-17 by guiding them through academic resources, monitoring their performance, counseling them, and ensuring they achieve targets using BYJU's learning apps and programs. The ideal candidate enjoys communicating, is empathetic, a problem solver, and adaptable to change. The role offers competitive pay, benefits, learning opportunities, and a supportive environment to achieve career goals.

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    Byjus Student Specialist

    Uploaded by

    abdulkarim
    32 views2 pages
    The document is a job description for a Student Success Specialist role at BYJU'S, an education technology company. The role involves mentoring and driving the success of students aged 6-17 by guiding them through academic resources, monitoring their performance, counseling them, and ensuring they achieve targets using BYJU's learning apps and programs. The ideal candidate enjoys communicating, is empathetic, a problem solver, and adaptable to change. The role offers competitive pay, benefits, learning opportunities, and a supportive environment to achieve career goals.

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    The document is a job description for a Student Success Specialist role at BYJU'S, an education technology company. The role involves mentoring and driving the success of students aged 6-17 by guiding them through academic resources, monitoring their performance, counseling them, and ensuring they achieve targets using BYJU's learning apps and programs. The ideal candidate enjoys communicating, is empathetic, a problem solver, and adaptable to change. The role offers competitive pay, benefits, learning opportunities, and a supportive environment to achieve career goals.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    32 views2 pages

    Byjus Student Specialist

    Uploaded by

    abdulkarim
    The document is a job description for a Student Success Specialist role at BYJU'S, an education technology company. The role involves mentoring and driving the success of students aged 6-17 by guiding them through academic resources, monitoring their performance, counseling them, and ensuring they achieve targets using BYJU's learning apps and programs. The ideal candidate enjoys communicating, is empathetic, a problem solver, and adaptable to change. The role offers competitive pay, benefits, learning opportunities, and a supportive environment to achieve career goals.

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    © All Rights Reserved
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    Job Description-Student Success Specialist

    Student Success Specialist-Student Experience


    Salary: CTC INR 5.50 LPA
    Reporting to Manager (Fixed 4 .75LPA/ Variable Experience: 3-4 years
    0.75LPA)
    About BYJU’S

    BYJU’S is the world’s most valuable education technology company. Our unique and personalized learning programs have
    been created to help students become better and active learners. Pioneering tech-enabled learning since 2015, BYJU’S
    has made learning interactive, interesting, and effective.

    Who will be your Customers

    - Students from age 6 to 17


    - Parents or guardians of the students

    Apply for this role if you:

    1. Enjoy talking to people as this role involves a lot of TALKING!


    2. Like to solve problems with patience as you will be interacting with Kids, Children and Teenagers
    3. Empathize with others and listen actively because parents (our primary customers) want to be heard all the time
    4. Take challenges as opportunities to grow because BYJU’S have immense of both – challenges and opportunities.
    5. Find multi-tasking fun as you will be managing multiple campaigns for different BYJU’S products
    6. Know the art of working with multiple departments and stakeholders to achieve your goals
    7. Support day-to-day learning for yourself and your peers as at BYJU’s we believe in constant learning
    8. Feel comfortable in adapting to new changes as we evolve every day
    9. See value in creativity because we are constantly innovating

    What We Have to Offer?

    1. Competitive Salary and Variable pay + incentives with valuable benefits package
    2. 5 days of working
    3. A supportive environment where you have immense growth opportunities
    4. An engaging work culture where you work with peers, and other internal stakeholders to achieve your goals
    5. Target oriented work style where you get rewarded and recognized for your performance
    6. Learning and Development opportunities to help you achieve your personal and professional goals
    7. Motivating leaders who will support you at every step of your career
    8. Fun and enthusiastic peers who will make your journey exciting

    Your Role What would you do? Competencies Required

    ● Mentor the students assigned to you throughout their BYJU’s journey


    by ensuring they are engaging with the product and content
    ● Guide the student throughout their academic journey by directing
    them to right resources, valuable content, and academic learning
    ● Leverage multiple communication channels (call, chat, video) to
    mentor and engage with students and parents
    ● Communication Excellence
    Mentoring and ● Closely monitor and analyze students’ performance dashboard to
    ● Emotional Intelligence
    Driving Student chart the overall progress of the students
    ● Attention to Detail
    Success ● Leverage the dashboards to share a progress report with students
    ● Problem Solving
    and parents regularly
    ● Drive student’s academic and extra-curricular success and
    performance through constant motivation and counseling
    ● Enable students and parents to engage with and utilize the app to
    fullest
    ● Ensure achievement of daily/ weekly/ monthly targets under the
    guidance of your managers

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