Microsoft 365 training

and certifications

aka.ms/M365TrainCertDeck
Table of How to use this deck
contents
Microsoft 365 Certifications
This guide has been
created to provide Microsoft 365 Certifications
training and Fundamentals
certification options
to achieve personal Developer Associate
success.
Enterprise Administrator Expert
Teams Voice Engineer Expert
Messaging Administrator Associate
Modern Desktop Administrator Associate
Security Administrator Associate
Teams Administrator Associate
Teams Support Engineer Specialty
Exchange Online Support Engineer Specialty
Welcome to How to use this deck
Microsoft 365
training and
certifications Certification portfolio
Our approach to learning Available certifications and associated exams in portfolio.
is to develop an inclusive
environment for every
stage in an individual’s Certification overview
career.
Identify the right candidate profile with the recommended skills,
knowledge, and experience.

Certification journey
Recommended steps to earn a certification, including preparation
resources and opportunities for continued learning.

Certification learning path

Recommended training content to prepare
for certification exams, including self-paced training and Microsoft
Official Courseware (MOC) delivered by Learning Partners.
Microsoft 365
certifications
Role-based ▾ Associate
Expand your technical skill set
• Microsoft 365 Modern Desktop Administrator (MD-100, MD-101)
• Microsoft 365 Messaging Administrator (MS-203)

• Microsoft 365 Security Administrator (MS-500)

• Microsoft 365 Developer (MS-600)
• Microsoft 365 Teams Administrator (MS-700)

▾ Expert
• Microsoft 365 Enterprise Administrator (MS-100, MS-101)
• Microsoft 365 Teams Voice Engineer (MS-720)

▾ Specialty
• Microsoft 365 Teams Support Engineer (MS-740)
• Microsoft 365 Exchange Online Support Engineer (MS-220)

Fundamentals • Microsoft 365 Fundamentals (MS-900)

Master the basics
Overview of Microsoft 365 Certified:
Get started at
Fundamentals aka.ms/M365Certs_Fundamentals

Exam details Certification

Who is this
certification for?
MS-900: Pass certification exam MS-900
Microsoft 365 Fundamentals to earn this certification

This certification is designed for IT professionals

Skills measured:
who aspire to deploy and manage cloud services in
• Describe cloud concepts
their organization, or who are simply looking to
• Describe core Microsoft 365 services and concepts
acquire foundational knowledge on cloud
• Explain security, compliance, privacy, and trust in
fundamentals. This includes the considerations and Microsoft 365 Certified:
Microsoft 365
benefits of adopting cloud services in general and Fundamentals
• Describe Microsoft 365 pricing and support
the Software as a Service (SaaS) cloud model Demonstrate that you understand
the options available in Microsoft 365
specifically, with a general focus on Microsoft 365 Knowledge and experience: and the benefits of adopting cloud
cloud service offerings. Prove that you understand cloud concepts; core
services, the Software as a Service
(SaaS) cloud model and
Microsoft 365 services and concepts; security,
implementing Microsoft 365 cloud
compliance, privacy, and trust in Microsoft 365; and
service.
Microsoft 365 pricing and support.

© 2022 Microsoft Corporation. All rights reserved.

The journey to Microsoft 365 Certified:
Get started at
Fundamentals aka.ms/M365Certs_Fundamentals

Start here
Decide if this is the right
certification for you Not right for you? Upskill with recommended training Pass exams Continue to grow

This certification is a good fit if: Browse all Microsoft 365 Skills outline guide Take a practice exam Explore these
certifications certifications next
• You’re a business user,
administrator, or IT Self-paced Pass required exam to Next level up (Associate)
professional. online learning earn your certification
Microsoft Learn • Microsoft 365 Messaging
OR Exam MS-900 Administrator Associate
OR Microsoft 365 Microsoft 365 Certified:
• You want to understand the Fundamentals • Microsoft 365 Modern
Fundamentals
capabilities of Microsoft 365 and Instructor-led training Desktop Administrator
how to build basic solutions, Course MS-900T01-A: Prove that you understand
deploy cloud services in your Microsoft 365 the options available in • Microsoft 365
organization, or are simply Fundamentals (1 day) Microsoft 365, the benefits Security Administrator
looking to acquire foundational- of adopting cloud services,
level knowledge on the • Microsoft 365
the benefits of the
considerations and benefits Teams Administrator
software as a service
of adopting cloud services in (SaaS) cloud model, and
general and the software as how to implement
a service (SaaS) cloud Microsoft 365 cloud
model specifically. services.

© 2022 Microsoft Corporation. All rights reserved.

Learning path for Microsoft 365 Certified:

Fundamentals

Understand how Microsoft 365 delivers powerful and easy-to-manage cloud-based tools to help teams create and share great work, stay productive, and gain intelligent
security for the modern workplace.
Refer to the links below for recommended training resources that will help you prepare for required exams and earn your certification.

Instructor-led
Training
Microsoft 365 Fundamentals
MS-900T01-A | 1 day

MS-900 Exam ›
MS-900 Pass certification exam MS-900
Microsoft 365 Fundamentals: Microsoft 365 Fundamentals:
Microsoft 365 Fundamentals: Demonstrate fundamental knowledge Demonstrate knowledge Microsoft 365 Fundamentals to earn this certification
Describe Microsoft 365 of Microsoft 365 security and of Microsoft 365 licensing,
core services and concepts compliance capabilities service and support Microsoft Certified:
5 modules 4 modules 3 modules Microsoft 365
Self-pacedonline Fundamentals
training on
Microsoft Learn

Browse all Microsoft 365 learning paths Connect with communities Microsoft 365

© 2022 Microsoft Corporation. All rights reserved. Find a Learning Partner View all Microsoft Certifications
Overview of Microsoft 365 Certified:
Get started at
Developer Associate aka.ms/M365Certs_Developer

Exam details Certification

Who is this
certification for?
MS-600: Pass certification exam MS-600
Building Applications and Solutions with to earn this certification
Microsoft 365 Core Services
Ideal candidates for this certification are
interested in passing the Microsoft 365 Skills measured:
Developer Associate certification exam. • Implement Microsoft identity
Candidates should also have 1-2 years’
• Build apps with Microsoft Graph
Developer experience. Candidates should know Microsoft 365 Certified:
• Extend and customize Microsoft SharePoint
how to code and have a basic understanding of Developer Associate
• Extend Microsoft Teams
REST APIs, JSON, OAuth2, OData, OpenID Microsoft 365 Developers design,
• Extend Microsoft Office build, test, and maintain applications
Connect, and Microsoft identities including and solutions that are optimized for
Azure AD and Microsoft accounts, Azure AD Knowledge and experience: the productivity and collaboration
needs of organizations using the
B2C, and permission/consent concepts. This exam measures your ability to accomplish Microsoft 365 platform.
the following technical tasks: implement
Microsoft identity; build apps with Microsoft
Graph; extend and customize Microsoft
SharePoint; extend Microsoft Teams; and extend
Microsoft Office.

© 2022 Microsoft Corporation. All rights reserved.

The journey to Microsoft 365 Certified:
Get started at
Developer Associate aka.ms/M365Certs_Developer

Start here
Decide if this is the right
certification for you Not right for you? Upskill with recommended training Pass exams

This certification is a good fit if: Master the basics with Skills outline guide Take a practice exam
Fundamentals certifications
•You’re a developer.
Microsoft 365 Fundamentals Self-paced Pass required exam to
OR online learning earn your certification
OR Microsoft Learn
• You’re responsible for activities Exam MS-600
including designing, building, Browse all Microsoft 365 OR Building Applications Microsoft 365 Certified:
testing, and maintaining applications certifications and Solutions with
Instructor-led training Developer Associate
and solutions that are optimized for Microsoft 365
the productivity and collaboration Course MS-600T00-A:
Core Services Microsoft 365 Developers design, build, test, and
needs of your organization. Building applications and
maintain applications and solutions that are optimized
solutions with Microsoft
for the productivity and collaboration needs of
365 core services (5 days)
organizations using the Microsoft 365 platform.

Microsoft 365 Developers are proficient in the

Additional resources
Microsoft identity platform and Microsoft Graph. They
• Microsoft 365 have general knowledge on UI elements (including
Developer Program Adaptive Cards and UI Fabric), Integration Points
(including Microsoft Teams, Office Add-ins, SharePoint
Framework, Actionable Messages), and determining
workload platform targets.

© 2022 Microsoft Corporation. All rights reserved.

Learning path for Microsoft 365 Certified:

Developer Associate

Microsoft 365 Developers design, build, test, and maintain applications and solutions that are optimized for the productivity and collaboration needs of organizations using the Microsoft 365 platform.

Refer to the links below for recommended training resources that will help you prepare for required exams and earn your certification.

Instructor-led
Training
Building applications and solutions
with Microsoft 365 core services
MS-600T00 | 5 days

MS-600 Exam › Pass certification exam MS-600

to earn this certification
MS-600
Building Applications and Microsoft 365 Certified:
Extend Microsoft 365 – Build apps with Microsoft Implement Microsoft Develop apps for Microsoft Developer Associate
Solutions with Microsoft 365
Fundamental Graph – Associate identity – Associate Teams – Associate Core Services
Self-paced online 4 modules 7 modules 5 modules 9 modules
training on
Microsoft Learn

Browse all Microsoft 365 learning paths Connect with communities Microsoft 365

© 2022 Microsoft Corporation. All rights reserved. Find a Learning Partner View all Microsoft Certifications
Overview of Microsoft 365 Certified:
Get started at
Enterprise Administrator Expert aka.ms/M365Certs_EnterpriseAdmin

Earn one of these certifications first Exam details Certification

Who is this
certification for?
• Microsoft 365 Certified: Modern MS-100: MS-101: Pass certification exams
Desktop Administrator Associate Microsoft 365 Identity and Services Microsoft 365 Mobility and Security MS-100 and MS-101
to earn this certification
This certification is designed for OR
Skills measured: Skills measured:
candidates who are aspiring to the • Microsoft 365 Certified: Teamwork
Administrator Associate • Design and implement Microsoft • Implement modern device services
Microsoft 365 Enterprise Admin
365 services
role and have completed one OR • Implement Microsoft 365 security
• Manage user identity and roles and threat management
of the Microsoft 365 role-based • Microsoft 365 Certified: Security
• Manage access and authentication • Manage Microsoft 365 governance
administrator certification paths. Administrator Associate Microsoft 365 Certified:
and compliance
OR • Plan Office 365 workloads and Enterprise Administrator
applications Expert
• Microsoft 365 Certified: Messaging Knowledge and experience:
Administrator Associate Microsoft 365 Enterprise
Knowledge and experience: This exam measures your ability to Administrators evaluate, plan,
OR accomplish the following technical migrate, deploy, and manage
This exam measures your ability to tasks: implement modern device Microsoft 365 services.
• Microsoft 365 Certified: Microsoft accomplish the following technical services; implement Microsoft 365
Teams Administrator Associate tasks: design and implement security and threat management; and
Microsoft 365 services; manage user manage Microsoft 365 governance
identity and roles; manage access and compliance.
and authentication; and plan Office
365 workloads and applications.

© 2022 Microsoft Corporation. All rights reserved.

The journey to Microsoft 365 Certified:
Get started at
Enterprise Administrator Expert aka.ms/M365Certs_EnterpriseAdmin

Start here
Decide if this is the right
certification for you Not right for you? Upskill with recommended training Pass exams

This certification is a good fit if: • Microsoft 365 Certified: Skills outline guide Take a practice exam
Messaging Administrator • MS-100
• You aspire to the Microsoft 365 Associate • MS-101
Enterprise Admin role and have Self-paced
completed one of the Microsoft 365 OR online learning
Pass required exam to
role-based administrator Microsoft Learn
• Microsoft 365 Certified: earn your certification
certification paths. OR
Modern Desktop Exam MS-100 Microsoft 365 Certified:
OR Administrator Associate Instructor-led training Microsoft 365 Enterprise Administrator Expert
• You’re responsible for evaluating, OR Course MS-100T00-A Identity and Services
Microsoft 365 Enterprise Administrators
planning, migrating, deploying, (for exam MS-100):
Exam MS-101 evaluate, plan, migrate, deploy, and
and managing Microsoft 365 • Microsoft 365 Certified: Microsoft 365 Identity
Microsoft 365 manage Microsoft 365 services.
services in your organization. Security Administrator and Services (5 days)
Associate Mobility and Security
OR
OR
Course MS-101T00-A
• Microsoft 365 Certified: (for exam MS-101):
Teams Administrator Microsoft 365 Mobility
Associate and Security (5 days)

© 2022 Microsoft Corporation. All rights reserved.

Learning path for Microsoft 365 Certified:

Enterprise Administrator Expert

Microsoft 365 Enterprise Administrators evaluate, plan, migrate, deploy, and manage Microsoft 365 services.

Refer to the links below for recommended training resources that will help you prepare for required exams and earn your certification.

Microsoft 365 Identity and Services

MS-100T00-A | 5 days

Instructor-led
Training
Microsoft 365 Mobility and Security MS-100
MS-101T00-A | 5 days Microsoft 365 Identity and Services

MS 100 Exam
MS-101 Exam Pass certification exams MS-100
and MS-101 to earn this
Design your Manage your
MS-101 certification
Microsoft 365 Microsoft 365
Plan and implement Microsoft 365 Mobility
tenant tenant
identity synchronization and Security Microsoft 365 Certified:
6 modules 5 modules Enterprise Administrator
4 modules
Self-paced online
Expert
training on
Microsoft Learn
Explore the
Configure your
Microsoft 365
Microsoft 365
platform services
tenant
8 modules
5 modules

Connect with communities Microsoft 365

© 2022 Microsoft Corporation. All rights reserved. Find a Learning Partner View all Microsoft Certifications
Overview of Microsoft 365 Certified:
Get started at
Teams Voice Engineer Expert aka.ms/ M365Certs_TeamsVoiceEngineer

Earn this
certification first Exam details Certification

Who is this
certification for?
• Microsoft 365 Exam MS-720: Pass certification exam
Certified: Teams Microsoft Teams Voice Engineer MS-720 to earn this
Administrator certification
This certification is designed for Associate
Skills measured:
telecommunications professionals
• Plan and configure Microsoft Teams Phone
who know how to plan, design,
configure, maintain, and • Optimize network performance

troubleshoot an integrated • Plan and configure Direct Routing

Microsoft 365 Certified:
communications solution using • Configure and manage Microsoft Teams Phone for Teams Voice Engineer Expert
voice users
Microsoft Teams. Microsoft Teams voice engineers
• Plan and configure Microsoft Teams clients and devices collaborate with telephony
providers and third-party vendors
• Monitor and troubleshoot Microsoft Teams Phone
to enable advanced voice features
in Microsoft Teams. They also
Knowledge and experience: work with administrators for other
This exam measures your ability to accomplish the workloads, including networking,
following technical tasks: plan and configure Microsoft identity, licensing, security, and
Teams Phone; optimize network performance; plan and compliance.
configure Direct Routing; configure and manage
Microsoft Teams Phone for voice users; plan and
configure Microsoft Teams clients and devices; and
monitor and troubleshoot Microsoft Teams Phone.

© 2022 Microsoft Corporation. All rights reserved.

The journey to Microsoft 365 Certified:
Get started at
Teams Voice Engineer Expert aka.ms/ M365Certs_TeamsVoiceEngineer

Start here
Decide if this is the right Earn one prerequisite
certification for you Not right for you? certification Upskill with recommended training Pass exams

This certification is a good fit if: • Microsoft 365 Certified: • Microsoft 365 Certified: Skills outline guide Take a practice exam
Teams Support Engineer Teams Administrator
• You're a telecommunications Specialty Associate
professional that knows how to plan, Self-paced Pass required exam to
design, configure, maintain, and online learning earn your certification
troubleshoot an integrated Microsoft Learn
Exam MS-720:
communications solution using OR Microsoft Teams Voice
Microsoft Teams. Microsoft 365 Certified:
Engineer
Instructor-led training Teams Voice Engineer Expert
OR Course MS-720T00:
Microsoft Teams Voice engineers plan,
• You’re familiar with Microsoft Teams Voice
design, configure, maintain, and
telecommunication technologies, Engineer (3 days)
troubleshoot an integrated
have experience with Microsoft communications solution using
Teams, Microsoft 365, and Microsoft Teams.
PowerShell, and you can translate
business requirements into technical
architecture and designs for
communication solutions.

© 2022 Microsoft Corporation. All rights reserved.

Learning path for Microsoft 365 Certified:
Get started at
Teams Voice Engineer Expert aka.ms/ M365Certs_TeamsVoiceEngineer

Microsoft Teams Voice engineers plan, design, configure, maintain, and troubleshoot an integrated communications solution using Microsoft Teams.

Refer to the links below for recommended training resources that will help you prepare for required exams and earn your certification.

Instructor-led
Training
Microsoft Teams Voice Engineer
MS-720T00-A | 3 days

Pass certification exam MS-720 to

MS-720 Exam ›
earn this certification
Exam MS-720 Microsoft 365 Certified:
Microsoft Teams Voice
Plan and configure Teams Manage Teams Phone Teams Voice Engineer Expert
Engineer
Phone 3 modules
Self-pacedonline 7 modules
training on
Microsoft Learn

Browse all Microsoft 365 learning paths Connect with communities Microsoft 365 Microsoft Teams Office 365

© 2022 Microsoft Corporation. All rights reserved. Find a Learning Partner View all Microsoft Certifications
Overview of Microsoft 365 Certified:
Get started at
Messaging Administrator Associate aka.ms/M365Certs_MessagingAdmin

Who is this Exam details Certification

certification for?
The Messaging Administrator deploys, configures, MS-203: Pass certification exam MS-203
manages, and troubleshoots recipients, permissions, Microsoft 365 Messaging to earn this certification
mail protection, mail flow, and public folders in both
on-premises and cloud enterprise environments. Skills measured:

Responsibilities include managing message hygiene, • Manage organizational settings and resources
messaging infrastructure, and hybrid configuration • Plan and manage the mail architecture
and migration. To implement a secure hybrid • Plan and implement a hybrid configuration
and migration Microsoft 365 Certified:
topology that meets the business needs of a Messaging Administrator Associate
modern organization, the Messaging Administrator • Secure the messaging environment
Microsoft 365 Messaging
must collaborate with the Security Administrator Administrators deploy, configure,
and Microsoft 365 Enterprise Administrator. The Knowledge and experience: manage, troubleshoot, and monitor
recipients, permissions, mail protection,
Messaging Administrator should have a working This exam measures your ability to accomplish
mail flow, and public folders in hybrid
the following technical tasks: manage
knowledge of authentication types, licensing, and and cloud enterprise environments.
organizational settings and resources; plan
integration with Microsoft 365 applications. and manage the mail architecture; plan and
implement a hybrid configuration and migration;
and secure the messaging environment.

© 2022 Microsoft Corporation. All rights reserved.

The journey to Microsoft 365 Certified:
Get started at
Messaging Administrator Associate aka.ms/M365Certs_MessagingAdmin

Start here
Decide if this is the right
certification for you Not right for you? Upskill with recommended training Pass exams Continue to grow

This certification is a good fit if: Master the basics with Skills outline guide Pass required exam to Explore these
Fundamentals certifications earn your certification certifications next
• You’re an administrator or an
IT professional. Microsoft 365 Fundamentals Self-paced Exam MS-203
online learning Other tracks (Associate)
Microsoft 365
OR OR Microsoft Learn Messaging • Microsoft 365 Modern
• You’re responsible for activities OR Desktop Administrator
Browse all Microsoft 365 Microsoft 365 Certified: Associate
including deploying, configuring, certifications Instructor-led training Messaging
managing, troubleshooting, • Microsoft 365 Security
Course MS-203T00-A: Administrator
and monitoring recipients, Administrator Associate
Microsoft 365 Messaging Associate
permissions, mail protection,
mail flow, and public folders (5 days) • Microsoft 365 Teams
Microsoft 365 Messaging
in hybrid and cloud enterprise Administrators deploy, Administrator Associate
environments; managing hygiene, configure, manage,
messaging infrastructure, hybrid Next level (Expert)
troubleshoot, and monitor
configuration, migration, transport, recipients, permissions, mail • Microsoft 365 Enterprise
mailboxes, and client access; protection, mail flow, and Administrator Expert
implementing a secure hybrid public folders in hybrid and
or cloud-only topology that cloud enterprise environments.
meets the business needs of
an enterprise.

© 2022 Microsoft Corporation. All rights reserved.

Learning path for Microsoft 365 Certified:

Messaging Administrator Associate

Microsoft 365 Messaging Administrators deploy, configure, manage, troubleshoot, and monitor recipients, permissions, mail protection, mail flow, and public folders in hybrid and
cloud enterprise environments.
Refer to the links below for recommended training resources that will help you prepare for required exams and earn your certification.

Instructor-led
Training
Microsoft 365 Messaging
MS-203T00-A | 5 days

Pass certification exam MS-203

MS 203 Exam to earn this certification

Microsoft 365 Certified:

Manage your MS-203 Messaging Administrator
Manage the transport Manage message Microsoft 365 Microsoft 365 Messaging Associate
pipeline in Microsoft 365 security in Microsoft 365 messaging environment
Self-paced online 3 modules 3 modules 3 modules
training on
Microsoft Learn
Manage and troubleshoot Manage compliance
mail flow in Microsoft 365 in Microsoft 365
4 modules 4 modules

Connect with communities Microsoft 365

© 2022 Microsoft Corporation. All rights reserved. Find a Learning Partner View all Microsoft Certifications
Overview of Microsoft 365 Certified:
Get started at
Modern Desktop Administrator Associate aka.ms/M365Certs_ModernDesktopAdmin

Exam details Certification

Who is this
certification for?
MD-100: MD-101: Pass certification exams
Windows Client Managing Modern Desktops MD-100 and MD-101 to
earn this certification
The Modern Desktop Administrator
Skills measured: Skills measured:
must be familiar with Microsoft 365
• Deploy Windows • Deploy and update operating systems
workloads and must have strong
skills and experience deploying, • Manage devices and data • Manage policies and profiles

configuring, and maintaining • Configure connectivity • Manage and protect devices

Microsoft 365 Certified:
Windows client and non-Windows • Maintain Windows • Manage apps and data Modern Desktop
Administrator Associate
devices. The Modern Desktop
Knowledge and experience: Knowledge and experience:
Administrator role focuses on cloud Modern Desktop
This exam measures your ability to This exam measures your ability to Administrators deploy,
services rather than on-premises accomplish the following technical accomplish the following technicaltasks: configure, secure, manage,
management technologies. tasks: deploy Windows; manage deploy and update operating systems; and monitor devices and
devices and data; configure manage policies and profiles; manage client applications in an
connectivity; and maintain Windows. and protect devices; and manage apps enterprise environment.
and data.

© 2022 Microsoft Corporation. All rights reserved.

The journey to Microsoft 365 Certified:
Get started at
Modern Desktop Administrator Associate aka.ms/M365Certs_ModernDesktopAdmin

Start here
Decide if this is the right
certification for you Not right for you? Upskill with recommended training Pass exams Continue to grow

This certification is a good fit if: Master the basics with Skills outline guide Take a practice exam Explore these
Fundamentals certifications certifications next
• You’re an administrator or an • MD-100
IT professional. Microsoft 365 Fundamentals Self-paced • MD-101
online learning Other tracks (Associate)
OR OR Microsoft Learn Pass required exam to • Microsoft 365 Messaging
• You’re responsible for activities Browse all Microsoft 365 earn your certification Administrator Associate
OR
Microsoft 365 Certified:
including performing installation, certifications Exam MD-100 • Microsoft 365 Security
Instructor-led training Modern Desktop
configuration, general local Windows Client Administrator Associate
Course MD-100T00-A Administrator Associate
management and maintenance
of core services or deploying, (for exam MD-100): Exam MD-101 • Microsoft 365 Teams
Modern Desktop
configuring, securing, managing, Windows Client Managing Modern Administrator Associate
Administrators deploy,
and monitoring devices (5 days) Desktops configure, secure,
and client applications in an Next level (Expert)
manage, and monitor
enterprise environment. OR
devices and client • Microsoft 365 Enterprise
Course MD-101T00-A applications in an Administrator Expert
(for exam MD-101): enterprise environment.
Managing Modern
Desktops (5 days)

© 2022 Microsoft Corporation. All rights reserved.

Learning path for Microsoft 365 Certified:

Modern Desktop Administrator Associate

Modern Desktop Administrators deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment.

Refer to the links below for recommended training resources that will help you prepare for required exams and earn your certification.

Microsoft 365 Identity and Services

MS-100T00 | 5 days
Instructor-led
Training
MD-100 Exam ›

Modernize your enterprise deployment

with Windows devices and Microsoft 365 MD-100
Apps Windows Client
Self-paced 9 modules
online training Pass certification exam MD-100 and
on Microsoft MD-101 to earn this certification
Learn Microsoft 365 - Modernize Microsoft Endpoint Manage your enterprise
your enterprise deployment Manager fundamentals deployment with Microsoft 365 Certified:
MD-101
with Windows devices and Microsoft 365 Modern Desktop
7 modules Managing Modern
Microsoft 365 Apps
6 modules Desktops Administrator Associate
9 modules

MD-101 Exam ›
Instructor-led
Training
Microsoft 365 Mobility and Security
MS-101T00 | 5 days

Browse all Microsoft 365 learning paths Connect with communities Microsoft 365 Microsoft Teams Office 365

© 2022 Microsoft Corporation. All rights reserved. Find a Learning Partner View all Microsoft Certifications
Overview of Microsoft 365 Certified:
Get started at
Security Administrator Associate aka.ms/M365Certs_SecurityAdmin

Who is this Exam details Certification

certification for?
The Microsoft 365 Security Administrator collaborates MS-500: Pass certification exam MS-500
Microsoft 365 Security Administration to earn this certification
with the Microsoft 365 Enterprise Administrator,
business stakeholders, and other workload
Skills measured:
administrators to plan and implement security
strategies and to ensure the solutions comply with • Implement and manage identity and access

the organization’s policies and regulations. This • Implement and manage threat protection
role proactively secures Microsoft 365 enterprise • Implement and manage information protection
Microsoft 365 Certified:
environments. Responsibilities include responding • Manage governance and compliance features in Security Administrator Associate
to threats and implementing, managing, and Microsoft 365
Microsoft 365 Security
monitoring security and compliance solutions for the Administrators proactively secure
Microsoft 365 environment. Security Administrators Knowledge and experience: Microsoft 365 enterprise and hybrid
respond to incidents and investigations, and they environments, implement and
This exam measures your ability to accomplish the
manage security and compliance
enforce data governance. The Microsoft 365 Security following technical tasks: implement and manage
solutions, respond to threats, and
identity and access; implement and manage threat
Administrator is familiar with Microsoft 365 enforce data governance.
protection; implement and manage information
workloads and hybrid environments. This role has protection; and manage governance and
strong skills and experience with identity protection, compliance features in Microsoft 365.
information protection, threat protection, security
management, and data governance.

© 2022 Microsoft Corporation. All rights reserved.

The journey to Microsoft 365 Certified:
Get started at
Security Administrator Associate aka.ms/M365Certs_SecurityAdmin

Start here
Decide if this is the right
certification for you Not right for you? Upskill with recommended training Pass exams Continue to grow

This certification is a good fit if: Master the basics with Skills outline guide Take a practice exam Explore these
Fundamentals certifications certifications next
• You’re an administrator or an
IT professional. Microsoft 365 Fundamentals Self-paced Pass required exam to
online learning Other tracks (Associate)
earn your certification
OR OR Microsoft Learn • Microsoft 365 Messaging
Exam MS-500 Administrator Associate
• You’re responsible for activities Browse all Microsoft 365 OR Microsoft 365 Security Microsoft 365 Certified:
including identity protection, certifications Administration • Microsoft 365 Modern
Instructor-led training Security Administrator
information protection, threat Desktop Administrator
Course MS-500T00-A: Associate
protection, security management, Associate
and data governance; you Microsoft 365 Security
Microsoft 365 Security
implement, manage, and monitor Administration (4 days) • Microsoft 365 Teams
Administrators proactively
security and compliance solutions secure Microsoft 365 enterprise Administrator Associate
for Microsoft 365 and hybrid and hybrid environments,
environments; you collaborate Next level (Expert)
implement and manage
with the enterprise administrators, security and compliance • Microsoft 365 Enterprise
business stakeholders, and other solutions, respond to threats, Administrator Expert
workload administrators to plan and enforce data governance.
and implement security strategies
to ensure that solutions comply
with the policies and regulations of
the organization.

© 2022 Microsoft Corporation. All rights reserved.

Learning path for Microsoft 365 Certified:

Security Administrator Associate

Microsoft 365 Security Administrators proactively secure M365 enterprise and hybrid environments, implement and manage security and compliance solutions, respond to threats,
and enforce data governance.
Refer to the links below for recommended training resources that will help you prepare for required exams and earn your certification.

Instructor-led
Training
Microsoft 365 Security Administration
MS-500T00 | 4 days

MS-500 Exam › Pass certification exam MS-500

to earn this certification
MS-500 part 1 – MS-500 part 2 - Implement MS-500 part 3 - MS-500 part 4: Manage MS-500
Implement and manage Implement and manage Governance and Microsoft 365 Security Microsoft 365 Certified:
and manage threat
identity and access protection information protection Compliance Features in Administration Security Administrator
Self-pacedonline 10 modules 10 modules 7 modules
Microsoft 365 Associate
training on 9 modules
Microsoft Learn

Browse all Microsoft 365 learning paths Connect with communities Microsoft 365 Microsoft Teams Office 365

© 2022 Microsoft Corporation. All rights reserved. Find a Learning Partner View all Microsoft Certifications
Overview of Microsoft 365 Certified:
Get started at
Teams Administrator Associate aka.ms/M365Certs_TeamsAdmin

Exam details Certification

Who is this
certification for?
MS-700: Pass certification exam MS-700 to earn
Managing Microsoft Teams this certification

Ideal candidates for this certificate are

Skills measured:
interested in passing the Microsoft Teams
• Plan and Configure a Microsoft Teams environment
Administrator Associate certification exam.
• Manage chat, calling, and meetings
• Manage Teams and app policies
Microsoft 365 Certified:
Microsoft Teams Administrator Associate
Knowledge and experience:
Microsoft Teams Administrators configure,
This exam measures your ability to accomplish the deploy, and manage Office 365 workloads
following technical tasks: plan and configure a Teams for Teams that focus on efficient and
environment; manage chat, calling, and meetings; and effective collaboration and communication
manage Teams and app policies. in an enterprise environment.

© 2022 Microsoft Corporation. All rights reserved.

The journey to Microsoft 365 Certified:
Get started at
Teams Administrator Associate aka.ms/M365Certs_TeamsAdmin

Start here
Decide if this is the right
certification for you Not right for you? Upskill with recommended training Pass exams Continue to grow

This certification is a good fit if: Master the basics with Skills outline guide Take a practice exam Explore these
Fundamentals certifications certifications next
• You’re an administrator or an
IT professional. Microsoft 365 Fundamentals Self-paced Pass required exam to
online learning Other tracks (Associate)
earn your certification
OR OR Microsoft Learn • Microsoft 365 Messaging
Exam MS-700 Administrator Associate
• You’re responsible for activities Browse all Microsoft 365 OR Managing Microsoft 365 Certified:
including planning, deploying, certifications Microsoft Teams • Microsoft 365
Instructor-led training Teams Administrator
and managing Microsoft Teams Modern Desktop
Course MS-700T00-A: Associate
chat, apps, channels, meetings, Administrator Associate
audio conferencing, live events, Managing Microsoft Teams
Microsoft Teams
and calling; you collaborate with (4 days) • Microsoft 365 Security
Administrators configure,
telephony engineers to integrate deploy, and manage Office Administrator Associate
advanced voice features into 365 workloads for Microsoft
Microsoft Teams. Next level (Expert)
Teams that focus on efficient
and effective collaboration • Microsoft 365 Enterprise
and communication in an Administrator Expert
enterprise environment.

Microsoft Teams
Administrators must be able
to plan, deploy, and manage
Teams: chat, apps, channels,
meetings, audio conferences,
live events, and calls.

© 2022 Microsoft Corporation. All rights reserved.

Learning path for Microsoft 365 Certified:

Teams Administrator Associate

The Microsoft Teams Administrator configures, deploys, and manages Office 365 workloads for Microsoft Teams that focus on efficient and effective collaboration and communication
in an enterprise environment.
Refer to the links below for recommended training resources that will help you prepare for required exams and earn your certification.

Instructor-led
Training
Managing Microsoft Teams
MS-700T00 | 4 days

Pass certification exam MS-700

MS-700 Exam ›
to earn this certification
MS-700
Get started with Prepare the environment Manage chat, teams, Manage meetings Managing Microsoft Teams
Microsoft 365 Certified:
managing for a Microsoft Teams channels, and apps in and calling in Teams Administrator Associate
Microsoft Teams deployment Microsoft Teams Microsoft Teams
Self-pacedonline
4 modules 5 modules 3 modules 5 modules
training on
Microsoft Learn

Browse all Microsoft 365 learning paths Connect with communities Microsoft 365 Microsoft Teams Office 365

© 2022 Microsoft Corporation. All rights reserved. Find a Learning Partner View all Microsoft Certifications
Overview of Microsoft 365 Certified:
Get started at
Teams Support Engineer Specialty aka.ms/M365Certs_TeamsSupportEngineer

Exam details Certification

Who is this
certification for?
MS-740: Pass certification exam MS-740
Troubleshooting Microsoft Teams to earn this certification

Ideal candidates for this certification

Skills measured:
are support engineers who support • Troubleshoot Microsoft Teams voice issues
Microsoft Teams environments. • Troubleshoot issues with Microsoft Teams meetings and live events
• Troubleshoot federation issues
• Troubleshoot issues signing into Microsoft Teams
• Troubleshoot teams and channels
• Troubleshoot issues with files Microsoft 365 Certified:
Microsoft Teams Support
Download certification skills outline Engineer Specialty
Microsoft Teams Support
Knowledge and experience: Engineers troubleshoot
deployments, tune
Candidates should have significant exposure to unified communications performance, collect and
and hands-on experience with Microsoft Teams. In addition, candidates analyze telemetry and log
should have networking knowledge of Azure fundamentals, telephony, data, and manage Teams
PowerShell, data storage technologies, APIs, app security, authentication environments.
and authorization, security, and compliance information, debugging,
performance tuning, and monitoring.

© 2022 Microsoft Corporation. All rights reserved.

The journey to Microsoft 365 Certified:
Get started at
Teams Support Engineer Specialty aka.ms/M365Certs_TeamsSupportEngineer

Start here
Decide if this is the right
certification for you Not right for you? Upskill with recommended training Pass exams Continue to grow

This certification is a good fit if: Master the basics with Skills outline guide Pass required exam to Explore these
Fundamentals certifications earn your certification certifications next
• You’re an administrator or an
IT professional. Microsoft 365 Fundamentals Self-paced
online learning Exam MS-740: Other tracks (Associate)
OR OR Microsoft Learn Troubleshooting
Microsoft Teams
• You’re responsible for Browse all Microsoft 365 • Microsoft 365 Certified:
Microsoft 365 Certified:
activities including supporting certifications Teams Administrator
and troubleshooting Microsoft
Microsoft Teams Support
Associate
Teams environments. Engineer Specialty
Microsoft Teams Support
Engineers troubleshoot
deployments, tune
performance, collect and
analyze telemetry and log
data, and manage Teams
environments.

© 2022 Microsoft Corporation. All rights reserved.

Learning path for Microsoft 365 Certified:
Get started at
Teams Support Engineer Specialty aka.ms/M365Certs_TeamsSupportEngineer

Microsoft Teams Voice Engineers plan, design, configure, maintain, and troubleshoot an integrated communications solution using Microsoft Teams

Refer to the links below for recommended training resources that will help you prepare for required exams and earn your certification.

MS-740 Exam

Troubleshoot Microsoft
Teams
Self-pacedonline 8 modules
training on Pass certification exam MS-740
Microsoft Learn
to earn this certification
MS-740
Troubleshooting Microsoft Microsoft 365 Certified:
Teams Teams Support Engineer
Specialty

Browse all Microsoft 365 learning paths Connect with communities Microsoft 365 Microsoft Teams Office 365

© 2022 Microsoft Corporation. All rights reserved. Find a Learning Partner View all Microsoft Certifications
Overview of Microsoft 365 Certified:
Get started at
Exchange Online Support Engineer Specialty aka.ms/M365Certs_ExchangeSupportEngineer

Exam details Certification

Who is this
certification for?
MS-220: Pass certification exam MS-220
Troubleshooting Microsoft Exchange Online to earn this certification

Ideal candidates for this certification

Skills measured:
are support engineers who identify, • Troubleshoot mail flow issues
troubleshoot, and resolve issues • Troubleshoot compliance and retention
• Troubleshoot mail client issues
with Microsoft Exchange Online, • Troubleshoot Exchange Online configuration issues
hybrid Exchange environments, and • Troubleshoot hybrid and migration issues
Microsoft 365 Certified:
related components, technologies, Download certification skills outline Exchange Online Support
Engineer Specialty
and services.
Microsoft Exchange Online
Knowledge and experience: support engineers identify,
troubleshoot, and resolve
Candidates for this exam work with customers and other stakeholders to issues with Microsoft
understand the details of any issues. They also interact with administrators Exchange Online and hybrid
and peers that work with other related technologies. Exchange environments.
Candidates should have experience with PowerShell and the Exchange
PowerShell module. The support engineer should also have significant
experience deploying, managing, and troubleshooting Microsoft Exchange
Online environments.

© 2022 Microsoft Corporation. All rights reserved.

The journey to Microsoft 365 Certified:
Get started at
Exchange Online Support Engineer Specialty aka.ms/M365Certs_ExchangeSupportEngineer

Start here
Decide if this is the right
certification for you Not right for you? Upskill with recommended training Pass exams Continue to grow

This certification is a good fit if: Master the basics with Skills outline guide Pass required exam to Explore these
Fundamentals certifications earn your certification certifications next
• You’re an administrator or an
IT professional. Microsoft 365 Fundamentals Self-paced
online learning Exam MS-220: Other tracks
OR OR Microsoft Learn Troubleshooting
• Microsoft 365 Certified:
Microsoft Exchange
• You’re responsible for Messaging Administrator
Browse all Microsoft 365 Online Microsoft 365 Certified:
activities including supporting Associate
certifications Exchange Online Support
and troubleshooting Microsoft
Engineer Specialty • Microsoft 365 Certified:
Exchange Online and hybrid
Teams Administrator
Exchange environments. Microsoft Exchange Online Associate
support engineers identify,
troubleshoot, and resolve • Microsoft 365 Certified:
issues with Microsoft Teams Support Engineer
Exchange Online and hybrid Specialty
Exchange environments.

© 2022 Microsoft Corporation. All rights reserved.

Learning path for Microsoft 365 Certified:
Get started at
Exchange Online Support Engineer Specialty aka.ms/M365Certs_ExchangeSupportEngineer

Microsoft Exchange Online support engineers identify, troubleshoot, and resolve issues with Microsoft Exchange Online, hybrid Exchange environments, and related components,
technologies, and services.
Refer to the links below for recommended training resources that will help you prepare for required exams and earn your certification.

MS-220 Exam

Troubleshoot Microsoft
Exchange Online
Self-pacedonline 8 modules
training on Pass certification exam MS-220
Microsoft Learn
to earn this certification
MS-220:
Troubleshooting Microsoft Microsoft 365 Certified:
Exchange Online Exchange Online Support
Engineer Specialty

Browse all Microsoft 365 learning paths Connect with communities Microsoft 365 Microsoft Teams Office 365

© 2022 Microsoft Corporation. All rights reserved. Find a Learning Partner View all Microsoft Certifications
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aka.ms/LearnTechCommunity

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