All the factors have contributed to the increase in diversity at workplace in MNCs except:-

• Increase in minorities in workforce

• Increase in educational opportunities

• Increase in expatriates in workforce

• Increase in women in workforce

Answer 2nd

Seema is the newly appointed manager of the advertisement and promotions department. She has to structure her managerial
functions in order to devise and carry out the new campaign. As her supervisor, help her list down the managerial functions
in systematic order.<BR><BR>i. Building an effective organizational team<BR>ii. Choose course of action to achieve
objectives<BR>iii. Execution of the plan<BR>iv. Grouping of jobs

•
i,ii, iii, iv

•
ii, iv, i, iii

•
iii, iv, i, ii

•
iv, ii, i, iii

1st answr

Hadia Textiles had made a commitment to increase the wages of the production workers in the next financial year. However
due to many factors the company did not do much business and could not keep their commitment. This caused a negative
attitude in the workers and production suffered further. Then the management had an open discussion with the workers and
explained the problems and steps as to how they will give small increments across the year as and when possible. This
helped to change the attitude of the workers and production increased. Which measure did the management adopt to remove
the attitude barrier?

• Co-opting approach

• Provide additional information

• Use of fear

• Resolving discrepancies
4th is answer

Which theory of personality is also known as Organismic Theory?

• Holistic theory

• Psycho-analytical theory
 • Socio-psychological theory

• Trait factor theory

st
1 is the answer

Robin has been classified as INJT under the Myers-Brigg Type Indicator, which of the following characteristics do not fit
her personality?

• Determined

• Critical

• Versatile

• Sceptical
rd
3 is the answrr

Julia is very intelligent and hard working. However she always has an inferiority complex and cannot develop good relations
with people at work. According to Erikson's Theory on Personality Development, failure in which stage has led to
development of inferiority complex in her?

•
Infancy

•
School age

•
Puberty

•
Early childhood
2nd answer-school age

Sonia has got a salary hike and is feeling very happy. She is feeling very positive towards her life in general. Identify her
emotions and moods.

• Happiness is mood and positive feeling is emotion

• Both happiness and positive feeling are moods

• Both happiness and positive feeling are emotions

• Happiness is emotion and positive feeling is mood

th
4 answer

Ms. Jolie is the manager of her team. She provides autonomy to the subordinates to enable them to work well. She is very
trusting by nature and has confidence in what the subordinates tell her. Many people take advantage of her nature and fool
her and the team does not show the results as required. As an HR head, advice her that she needs to lower which of her
personality trait in order not let people take advantage of her?
 •
Openness to experience

•
Extroversion

•
Emotional stability

•
Agreeableness

4th answer

Nelson is from Ghana. He has been relocated to UK for his job. He works with group of other 4 people all from London. He
has social and cultural differences with the other members and hence there is difference in motivational needs. Which of
theng following will motivate him the most as compared to other factors and other members of his group?

•
Compensation

•
Awards

•
Recognition

•
Responsibility
3rd answer Recognition

Exhibitive personality traits do not change based on situational demands.

• TRUE

• FALSE
Not sure about the answer

Which country was not one of the original six countries to form the European Economic Community in 1957?

• Luxembourg

• Netherlands

• Sweden

• Germany
rd
3 sweden
Jack is a person with high conscientiousness. All the following traits are appropriate for his personality except:-

• Persistent

• Impulsive

• Achievement-oriented

• Responsible
nd
2 impulsive

Mr. Hanks is very assertive. Nancy, his subordinate made a mistake in her work. How would he react when he found the
mistake?

• He will complain about her to his superiors

• He will ignore the mistake and encourage her

• He will humiliate her publicly

• He will defend her in public but discuss the mistake with her in private
th
4 answer

Tanvi works in the design department of an MNC. She has been relocated to work in Japan office. When she went there she
realized that people were very competitive and strived for success and money. As compared to India, they were less
relationship oriented. This is due to which cultural dimension?

•
High risk-taking

•
High femininity

•
Low risk-taking

•
High masculinity

Low risk taking 3rd option

Which of the following is not a correct job attitude?

• Job satisfaction

• Employee empowerment

• Job involvement

• Seeking individual goals

th
4 is the answer
Maxis Cosmetics was a domestic company started in Italy. Over a period of time it grew into a MNC with operations first in
other European countries and later even in other continents. Due to globalization and increased competition faced by Maxis,
what should be the best recruitment policy for them?

•
Recruit people from host country to understand the market

•
Transfer people from within the company to other countries

•
Recruit people from across countries based on best talent

•
Recruit people from home country to understand the company culture

Not sure answer can be 4th or 1st

The process of comparing work and service methods against the best practices and outcomes for purpose of identifying the
changes that will result in higher quality output is known as:-

• Business process out-sourcing

• Business process reengineering

• Technological advancement

• Benchmarking
Bench marking

Ms. Perkins is a highly agreeable person. She is the manager of logistics department in Vike Shoes. Which of the following
behavior does not fit her personality?

• She maintains total control on activities of her subordinates

• She shares time and resources with her subordinates

• She helps her subordinates to realize their potential

• She respects the ideas of her subordinates

st
1 is the answer

People in countries with high _____________ are highly competitive.

• Masculinity

• Femininity
st
1 answer

DG Electronics have entered the Indian market. They have set up retail outlets across the major cities. They are advertising
that they are selling the best quality products and prices are less than the existing leading brands. Suresh wants to buy a
washing machine but is contemplating whether to buy from DG Electronics due to divergent pieces of information about
price and quality. This occurs due to:-

• Confronting challenge

• Constructive discontent

• Cognitive dissonance

• Affective imbalance
st
1

Which of the following is not a part of the brain stem?

• Midbrain

• Medulla

• Pons

• Cerebrum
rd
Pons 3 option

Arnav works for an MNC and has been relocated to Australia. Which of his assumptions about Australia are not correct?

• Low feminity

• Low individualism

• Low uncertainty avoidance index

• Low power distance

2nd option

Nowadays due to globalization, people in the eastern countries are highly influenced by people in the western countries and
even adopt some traits from their culture. Ashish was born and brought up in India. He is 28 years old. He calls his boss by
his first name, he dresses casually to office, he drinks socially during office events. His father does not approve of his
behavior and finds his Indian culture has been contaminated. This type of learning of a new culture is known as:-

• Enculturation

• Resocialization

• Socialization

• Acculturation

Socialization

Rashid has been classified as an anal-aggressive personality according to Freudian theory of personality development by the
HR recruitment team. They expect to have which characteristic in his personality?

• Punctuality

• Hostility

• Obstinacy

• Orderliness
 Orderlinesss is answer

Mr. Agarwal is a manager in Ithaca Chemicals. He is focused on achievement of personal goals. As a manager he likes to
use his power and dominate over his subordinates. According to the Shalom Schwartz's Value Classification, he will be
classified as which of the following?

• Conservation

• Self-transcendence

• Openness to change

• Self-enhancement
Self enhancement

According to the Trait Factor Theory, individuals keep actual feelings inside and exhibit surface traits desirable by situation
and to please others.

• TRUE

• FALSE
False

Seema wants to tap the maximum potential of her subordinates to achieve the goal. She has to direct the team for their
effective cooperation. She does all the following to direct the people. As her superior, correct the action which is not
suitable:-

• Controlling subordinates

• Motivating subordinates

• Commanding subordinates

• Leading subordinates
st
1 answrr

Though capitalists markets do not believe in these ethical values, most of the religions advocate it and many Indian
organizations do practice it. Which criteria of business ethics is it?

• Criteria of transparency

• Criteria of maximum

• Criteria of conformity

• Criteria of charity and compassion

th
4

Decrease in focus on which of the following allows diversity to control the 'undesirable unity' in employees?

• Focus on individual skills

• Focus on strength of trade unions

• Focus on careers

• Focus on mutual goals

Individual skills
There is group of people of different religions are discussing business, religion, way of life and goals to achieve. Person
following which religion believes in entrepreneurial activity for pursuit of wealth creation?

• Buddhism

• Hinduism

• Protestantism

• Islam
rd
3 answer

Dr. Mehta and Dr. Krishna both are members of the IMA, which is group for the medical fraternity. This group meets to
discuss very medical related topics about disorders and their treatment. Hence both of them are a part of which type of
group?

•
Acquired group

•
Ascribed group

•
Authority group

•
None of these
Not sure : 1st selected

According to Myers-Brigg Type Indicator, a person is classified as judging or ____________.

• intutive

• imaginative

• feeling

• perceiving
th
4

Varun is the manager of the IT research department in a multimedia company. His team has developed a new app for
android cell phones. He has meeting with the top management and stakeholders. He gives a presentation to inform them
about the technical, marketing and financial aspects of the app. What role is he playing?

•
Entrepreneurial role

•
Spokesman's role

•
Disseminator's role
 •
Monitor's role
Spokesmans role 2nd

Which statement about emotions is not appropriate?

• They are last for hours or days

• They are consequences of an event

• They are cognitive in nature

• They are accompanied by distinct facial expressions and actions

nd
2 is the answrr

In the socio-psychological theory, Adler emphasized on different variables which did not include ____________.

• career

• family-work balance

• religious beliefs

• conscience
rd
3 is the answer

As a negotiator, the manager negotiates directly with all the following set of people to achieve organizational goals except:-

• Government for facilities for expansion

• Subordinates for commitment

• Workers for conditions of employment

• Shareholders for speculation

rd
3 is the answer

Regional Integration of countries of the same region causes an increase in all the following factors except:-

• Price of products

• Market size

• Purchasing power

• Demand for products and services

th
4 is the answer

Darsh has been categorized as Type A personality. All the following characteristics about him are appropriate except:-

• Patient

• Always under pressure

• Multi-tasking

• Aggressive and competitive

1st is the answer

Emotions are critical for rational thinking and decision making as they involve ____________ principle.

• Regulation

• Mechanical

• Logical

• Humanistic
th
4 is the answer

Which theory discusses satisfaction in the terms that "When actual satisfaction derived is less than expected satisfaction it
results in dissatisfaction"?

• Discrepancy theory

• Equity theory

• Fulfillment theory

• Two-factor theory
st
1 is the answer

How can managers help to increase value addition of products?

i. Reducing cost
ii. Enhancing value of product
iii. Increasing marketing

•
Only ii

•
Only i and ii

•
Only iii

•
All of these
4th is the answer
Which type of skills enables a manager to develop solutions for probable problems and challenges?

• Technical skills

• Human skills

• Conceptual skills

• Liaison skills
Technical skills-1st
Mr. Maheshwari has joined the sales force of Ahura Pharma. After 6 months of work he is facing conflict between his
personal values and the organizational values. In order to achieve value congruence what should he do?

• Change the job

• Modify personal values

• Focus only on personal goals

• Continue the job without any interest in organizational goals

nd
2 is the answer
Fehmida is a very social person. She has been transferred from London to India for work. which part of the work culture
does she like?

• Relationship oriented work

• Flexible system of work

• Competitive nature of work

• Entrepreneurial oriented work

st
1 is the answer
According to Arygris Immaturity to Maturity Approach, which of the following is a characteristic of immaturity?

• Independence

• Passivity

• Long-term perspective

• Diverse behaviour
4th is the answer

Elton Mayo et al conducted __________ experiments to evolve the human relations approach.

• Blackhawks

• Hawthorne

• Social model

• Self-concept
nd
2 is the answer
Raina and Surbhi are co-workers at an advertising company. Raina is focused on results and sometimes even lies to her
superiors and clients for achieving her goals. Surbhi is more honest and feels that work ethics should not be compromised.
Surbhi is upset about the way Raina does her work. Surbhi asks her supervisor to assign her another project as she wants to
avoid working with Raina. This is which component of her attitude?

• Affective

• Dissonance

• Cognitive

• Behavioural
th
4
The uncertainty avoidance score is low in India. Which type of way of work is preferred in their system?

• Ad hoc way

• Flexible way

• Methodical way

• Unstructured way
nd
2 is answer

Power distance denotes the relationship between:-

• Functional managers

• Superior and subordinate

• People in a group

• Subordinate and customer

nd
2 is answer