Installation and Operation Manual

185HE CLA  
CHLORAMINE REDUCTION FILTER 

Proud member of Canadian Institute of Plumb-

ing & Heating.

Proud member of Canadian Water Quality Asso-

ciation.

1. Read all instructions carefully before operation.

2. Avoid pinched o-rings during installation by applying (provided with install kit) NSF
certified lubricant to all seals.
3. This system is not intended for treating water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or after the system.

REVISION # 0
REVISION DATE 3/1/2015
54835
2

Table of Contents

PAGE
Unpacking / Inspection 2
Safety Guide 2
Proper Installation 3
Specification 4
Before Starting Installation 5
Sizing Requirements 7
Installation Instructions 8
System Start Up 10
About The System 12
Maintenance 14
Main Repair Parts 16
Trouble Shooting 23
Warranty 24

Unpacking / Inspection
Be sure to check the entire unit for any shipping damage or parts loss. Also note damage to
the shipping cartons. Contact the transportation company for all damage and loss claims.
The manufacturer is not responsible for damages in transit.

Small parts, needed to install the softener, are in a parts bag. To avoid loss of the small
parts, keep them in the parts bag until you are ready to use them.

Safety Guide
For your safety, the information in this manual must be followed to minimize the risk of
electric shock, property damage or personal injury.

 Check and comply with your provincial / included transformer.

state and local codes. You must follow  Transformer must be plugged into an in-
these guidelines. door 120 volt, grounded outlet only.
 Use care when handling the filter tank. Do  WARNING: This system is not in-
not turn upside down, drop, drag or set on tended for treating water that is microbio-
sharp protrusions. logically unsafe or of unknown quality
 The system works on 12 volt-60 Hz electri- without adequate disinfection before or
cal power only. Be sure to use only the after the system.
3

Proper Installation
This water filter system must be properly installed and located in accordance with the
Installation Instructions before it is used.
 Do not install or store where it will not be sweat-solder connections, as required by
exposed to temperatures below freezing or state and federal codes.
exposed to any type of weather. Water  Maximum allowable inlet water pressure is
freezing in the system will break it. Do not 125 psi. If daytime pressure is over 80
attempt to treat water over 100°F. psi, night time pressure may exceed the
 Do not install in direct sunlight. Excessive maximum. Use a pressure reducing valve
sun or heat may cause distortion or other to reduce the flow if necessary.
damage to non-metallic parts.  WARNING: Discard all unused parts and
 Properly ground to conform with all gov- packaging material after installation. Small
erning codes and ordinances. parts remaining after the installation could
 Use only lead-free solder and flux for all be a choke hazard.
4

Specifications

WG185CLAF75  WG185CLAF10  WG185CLAF15  WG185CLAF20 

Specifications 
2221  2222  2223  2224 
Recommended Flow Rates  4.0 gpm  5.0 gpm  7.5 gpm  10.0 gpm 
Backwash Flow Rate  3.5 gpm  4.0 gpm  5.0 gpm  7.0 gpm 
Filter Media Volume ‐ Cubic Feet  0.75 ft3  1.0 ft3  1.5.0 ft3  2.0 ft3 
Filter Tank Size (qty 2)  8x44  9x48  10x54  12x52 
Tank Jacket  Yes  Yes  Yes  No 
Shipping Weight  100 lbs  120 lbs  155 lbs  190 lbs 
Carbon Type  Canature Catalytic Carbon 

 Continuous operation at flow rates greater than the ser- change previously manufactured products or to note the
vice flow rate may affect capacity and efficiency per- change.
formance.  Peak flow rates are intended for intermittent use only
 The manufacturer reserves the right to make product and are for residential application only
improvements which may deviate from the specifications  At the stated service flow rates, the pressure drop
and descriptions stated herein, without obligation to through these devices will not exceed 15 psig
5

Taste & Odor Filter (Activated Carbon) Neutralizing Filter

Unpleasant tastes and doors caused by chlo- The neutralizing filter contains blended media
rine or organic substances, such as decayed which raises the pH of acidic water and neu-
vegetation and run off, are absorbed by top tralizes its corrosive characteristics. In addi-
quality activated carbon. The filter will auto-
tion to protecting pipes, plumbing fixtures
matically backwash to a predetermined and appliances, this filter also facilitates the
schedule. This frees the bed of accumulated removal of iron and manganese by raising
impurities and readies it for operation again.the pH. This enables an iron filter to be used.
Periodic backwashing cleans the bed. Addi-
Multi-Media Filter (Sediment) tional media may be required six months to
Suspended particulate matter such as clay two years after installation, depending on the
and silt, which gives water a cloudy appear- water’s pH.
ance, is trapped in the filter bed to produce
clean, clear water. A variety of gravel and NOTE: FOR NUETRALIZER FILTERS ALLOW
sand facilitates more thorough backwashing THE UNIT TO BACKWASH A MINIMUM 30
and prevents channeling. Periodic backwash- MINUTES AT START UP.
ing cleans the bed.

Before Starting Installation

Tools, Pipe, and Fittings, Other Materials
 Pliers and outlet.
 Screwdriver  Use copper, brass, or PEX pipe and fittings.
 Teflon tape  Some codes may also allow PVC plastic
 Razor knife pipe.
 Two adjustable wrenches  ALWAYS install the included bypass valve,
 Additional tools may be required if modifi- or 3 shut-off valves. Bypass valves let you
cation to home plumbing is required. turn off water to the filter for repairs if
 Plastic inlet and outlet fittings are included needed, but still have water in the house
with the filter. To maintain full valve flow, pipes.
3/4” or 1” pipes to and from the filter fit-  5/8” OD drain line is needed for the valve
tings are recommended. You should main- drain. A 10’ length of hose is included.
tain the same, or larger, pipe size as the with some models.
water supply pipe, up to the softener inlet
6

Where To Install The Filter

 Place the filter tank as close as possible to ter damage.
the pressure tank (well system) or water  A 120 volt electric outlet, to plug the in-
meter (city water). cluded transformer into, is needed within 6
 Place the filter tank as close as possible to feet of the filter. The transformer has an
a floor drain, or other acceptable drain attached 6 foot power cable. Be sure the
point (laundry tub, sump, standpipe, etc.). electric outlet and transformer are in
 Connect the filter to the main water supply an inside location, to protect from
pipe BEFORE the water heater. DO NOT wet weather.
RUN HOT WATER THROUGH THE FIL-  If installing in an outside location, you
TER. Temperature of water passing must take the steps necessary to assure
through the filter must be less than 100 the filter, installation plumbing, wiring,
deg. F. etc., are as well protected from the ele-
 Do not install the filter in a place where it ments, contamination, vandalism, etc., as
could freeze. Damage caused by freez- when installed indoors.
ing is not covered by the warranty.  Keep the filter out of direct sunlight.
 Put the filter in a place water damage is The sun’s heat may soften and distort
least likely to occur if a leak develops. The plastic parts.
manufacturer will not repair or pay for wa-
7

Sizing Requirements
Water Pressure
The water system must have a pump big enough to deliver the recommended backwash
rate with a minimum pressure at the inlet of the filter of 30 psi. If the existing system can-
not do this, it must be upgraded to do so. Whenever possible, the water system should be
adjusted to deliver at least 30 psi for even more satisfactory results.

Backwash Flow Rates

The most important criteria in sizing a filter is the capacity of the pump. The water must
pass through the filter media at the proper service flow rate. The filter must also be back-
washed at a flow rate sufficient to dislodge and remove the captured particles. Failure to
provide sufficient water will cause a build-up of particles in the filter media, impairing its
ability. In order for your filter to backwash and rinse properly, your pump must be capable
of providing the backwash flow rates indicated on page 4.

Check Your Pumping Rate

Two water system conditions must be checked carefully to avoid unsatisfactory operation or
equipment damage:

1. Minimum water pressure required at the filter tank inlet is 20 psi.

2. Measuring the pumping rate of your pump:

With the pressure tank full, draw water into a container of known volume, and measure the
number of gallons drawn until the pump starts again. This is draw-down. Divide this figure
by cycle time and multiply the result by 60 to arrive at the pumping rate in gallons per min-
ute (gpm). To aid in your calculation, insert the date in the following formula:

DRAW-DOWN ______ ÷ CYCLE TIME _______ x 60 = PUMPING RATE ________ (gals)

(secs.) (Gpm)

EXAMPLE: CYCLE TIME is 53 seconds. DRAW-DOWN is 6 gallons; then, PUMPING

RATE equals:
6 gallons ÷ 53 seconds x 60 = 6.8 gpm
See chart on page 4 for minimum flow rates.

NOTE: If your pumping rate is inadequate for the model, do not install your filter until
the problem has been corrected.
8

Installation Instructions
1. If your hot water tank is electric, turn off the power to it to avoid damage to the element
in the tank.
2. If you have a private well, turn the power off to the pump and then shut off the main wa-
ter shut off valve. If you have municipal water, simply shut off the main valve. Go to the
faucet, (preferably on the lowest floor of the house) turn on the cold water until all pres-
sure is relieved and the flow of water stops.
3. Locate the filter tank close to a drain where the system will be installed. The surface
should be clean and level.
4. Connect the inlet and outlet of the filter using appropriate fittings. Perform all plumbing
according to local plumbing codes.
 Use a ½” minimum pipe or tubing size for the drain line
 ON COPPER PLUMBING SYSTEMS BE SURE TO INSTALL A GROUNDING
WIRE BETWEEN THE INLET AND OUTLET PIPING TO MAINTAIN GROUND-
ING.
Any solder joints near the valve must be done before connecting any piping to the valve.
Always leave at least 6" (152 mm) between the valve and joints when soldering pipes that
are connected to the valve. Failure to do this could cause damage to the valve.

5. Connect the drain hose (10 ft included) to the valve and secure it with a hose clamp (also
included). Run the drain hose to the nearest laundry tub or drain pipe. This can be ran
up overhead or down along the floor. If running the drain line more than 20 ft overhead,
it is recommended to increase the hose size to 3/4”. NEVER MAKE A DIRECT CONNEC-
TION INTO A WASTE DRAIN. A PHYSICAL AIR GAP OF AT LEAST 1.5” SHOULD BE USED
TO AVOID BACTERIA AND WASTEWATER TRAVELLING BACK THROUGH THE DRAIN
LINE INTO THE FILTER.
6. Using the Allen Key (included), place the unit in the bypass position. Slowly turn on the
main water supply. At the nearest cold treated water tap nearby remove the faucet
screen, open the faucet and let water run a few minutes or until the system is free of any
air or foreign material resulting from the plumbing work.
7. Make sure there are no leaks in the plumbing system before proceeding. Close the water
tap when water runs clean.
8. Proceed to start up instructions.
Note: The unit is not ready for service until you complete the start-up instruc-
tions.
9

System Start-Up
Key Pad Configuration
SETTINGS  This function is to enter the basic set up infor‐
mation required at the time of installation. 

MANUAL  This function is to initiate an immediate or 
REGEN  delayed manual regeneration. 

DOWN /  Increase or decrease the value of the settings 
UP  while in the  programming mode. 

Manual Regeneration (Step / Cycle Valve)

DELAYED REGENERATION IMMEDIATE REGENERATION
Press and release the MANUAL REGEN. But- To start an immediate regeneration (or step
ton to set a delayed regeneration that will valve through each position), press and hold
occur at the regeneration time. The main the MANUAL REGEN. Button for 3 seconds
display page will show DELAYED REGEN ON. (until beeps). The valve will start an immedi-
To cancel press and release the MANUAL RE- ate regeneration. Press any key to skip to
GEN. Button. The main display page will the next cycle.
show DELAYED REGEN OFF.
Start-up Instructions
1. Plug the power transformer into an ap- the carbon has soaked for the recom-
proved power source. Connect the power mended time continue by plugging
cord to the valve. the power cable back in. For non-
2. When power is supplied to the control, the carbon filters allow unit to backwash
screen will display “INITIALIZING WAIT 3-4 minutes or until drain line is clear
PLEASE” while it finds the service position. of any fines.
3. Manually step the valve past the BRINE 6. Press any button to advance to the RINSE
position to the BACKWASH position. If position. Check the drain line flow. Allow
screen is locked, press SETTINGS for 3 the water to run for 3-4 minutes or until
seconds to unlock. Press and hold the the water is clear.
MANUL REGEN. Key for 3 seconds. Press 7. Press any button to advance to the REFILL
any key to skip the BRINE cycle. position. Check that the valve is filling wa-
4. Open the inlet on the bypass valve ter into the brine tank. Allow the valve to
slightly and very slowly allow water refill for the full amount of time as dis-
to enter the unit. (If the water en- played on the screen to insure a proper
ters too quickly it will push the media brine solution for the next regeneration.
up into the control valve and get 8. The valve will automatically advance to the
plugged). SERVICE position. Open the outlet valve
5. For carbon filters, once the unit has on the bypass, then open the nearest
filled sufficiently that water is at treated water faucet and allow the water
least equal to the height of the top of to run until clear, close the tap and replace
the media shut down the water for the faucet screen.
15 – 20 minutes for the carbon to 9. Add salt into the cabinet / brine tank.
soak. Unplug the power cable. After 10. Program unit.
10

Backwash Frequency
The table below can be used to help deter-
mine the frequency of regeneration for Multi- To prevent bacterial build up in the media,
Media and Taste & Odour filters. Use this ta- activated carbon filters should not exceed 6
ble as a guide since individual circumstances days between backwashes.
will require more or less frequent regenera-
tions. This can be adjusted by the home To set a Neutralizing filter, follow the table
owner to suite their individual needs with fre- under mild conditions
quencies available from 1 – 99 days.

Sediment Mild Average Extreme

Taste Odor Mild Average Extreme
No. Of Per-
sons Days Between Back Wash (Regenerations)
2 6 6 6 6 6 6 6 6 6 6 4 4 4 4 4 4
3 6 6 6 6 4 4 4 4 4 4 3 3 3 3 3 3
4 6 6 6 6 4 4 4 3 3 3 2 2 2 2 2 2
5 6 6 4 4 3 3 3 3 2 2 2 2 1 1 1 1
6 6 6 4 4 3 3 3 2 2 2 2 1 1 1 1 1
7 6 4 4 3 3 2 2 2 1 1 1 1 1 1 1 1
8 6 4 4 3 2 2 2 2 1 1 1 1 1 1 1 1
9 4 4 3 3 2 2 1 1 1 1 1 1 1 1 1 1
10 4 3 3 2 2 1 1 1 1 1 1 1 1 1 1 1

Programming Instructions
Settings TIME OF DAY, YEAR, MONTH, DAY,
Press SETINGS key (3 SECONDS / BEEP) Time of day is for normal operation of system and the scheduling of the
regeneration time. The date is used in a diagnostic function to track the
VALVE MODE last time the system regenerated.
B.W. FILTER

REGEN DAYS
TIME OF DAY
This value is the number of days between regenerations or back washes to
12:01 PM
clean the filters.
YEAR
2012
GALLONS
Default value is OFF. Adjust the GALLONS to set the capacity. This will
MONTH
cause the unit to regenerate either when the gallons remaining goes to
AUGUST zero or the days between regeneration is zero. Which ever occurs first.

DAY REGEN TIME

21 This setting determines the time of day to perform a scheduled regenera-
tion. The normal regen time for a filter is 12:00 AM.
REGEN DAYS
3 DAYS

GALLONS
OFF

REGEN TIME
12:00 AM

PROGRAMMING
COMPLETE
11

About The System

Control Operation During A Power Failure
In the event of a power failure, the valve will keep track of the time and day for 48 hours.
The programmed settings are stored in a non-volatile memory and will not be lost during a
power failure. If power fails while the unit is in regeneration, the valve will finish regenera-
tion from the point it is at once power is restored. If the valve misses a scheduled regen-
eration due to a power failure, it will queue a regeneration at the next regeneration time
once power is restored.

Main Display
The main display page will pause on the Date and Time page for 5 seconds. Then it will
continually scroll through all of the system diagnostic display pages. Depending on the
Valve Type some pages will not be displayed. To manually scroll through the diagnostics,
press the down or up key. To reset the TOTAL REGENS, TOTAL GALLONS OVER RUN TO-
TAL, or PEAK flow rates, press and hold the MENU until the value changes to zero.
PARAMETER DESCRIPTION
JULY/17/2012 Month, Day, Year, Time
8:30 PM
TOTAL 1,500 GAL The total amount is the system capacity when fully regenerated.  The remaining is the 
REMAIN 1,200 GAL capacity left in the system.
LAST REGEN The date of the last regeneration.
9/24/12
TOTAL REGENS The total number of regenerations.
10
TOTAL GALLONS The total amount of gallons treated by the system.
001590 GAL
TOTAL 4 DAYS The number of days remaining before regeneration.  This option is only in filter mode.
REMAIN 3 DAYS
OVER RUN TOTAL The total amount of water that has exceeded the system capacity over the last 4 
0000 GAL regenerations.  When remaining goes to zero, the gallons used will be added to over run total.
CURRENT 1.5 GPM The current flow rate and the peak flow rate since the last regeneration.
PEAK 6.5 GPM
DELAYED REGEN Advises whether a delayed regeneration has been scheduled manually or automatically.
OFF
REGEN TIME The current setting for regeneration time.
12:00 AM
VALVE MODE The current setting of the valve mode.
B.W. FILTER

Regeneration Process
Periodically the filter will require a back wash to clean the trapped particles and unpack the
filter bed to restore the system flow rates. The table below explains the regeneration steps.
Step Name Description
Fresh water is introduced to the bottom of the tank flowing upwards expanding 
#1 Back Wash the filter media to rinse out any dirt or small particles to the drain and to un‐
compact the bed to restore full service flow rates.
Fresh water is introduced from the top of the tank flowing down through the 
#2 Rinse
filter bed rinsing any unfiltered water to the drain.
12

New Sounds
You may notice new sounds as your filter operates. The regeneration cycle lasts up to 30
minutes. During this time, you may hear water running intermittently to the drain.

Automatic Raw Water Bypass During Regeneration

The regeneration cycle can last 30 minutes after which filtered water service will be re-
stored. During regeneration, un-filtered water is automatically bypassed for use in the
household. Hot water should be used as little as possible during this time to prevent un-
filtered water from filling the water heater. This is why automatic regeneration is set for
sometime during the night and manual regenerations should be performed when little or no
water will be used in the household.

Normal regeneration time is 12:00 AM.

Manual Bypass
In the case of emergency you can isolate your water filter from the water supply using the
bypass valve located at the back of the control. In normal operation the bypass is open with
the on/off knobs in line with the inlet and outlet pipes.

To isolate the filter, simply rotate the knobs clockwise (as indicated by the word BYPASS
and arrow) until they lock. You can use your water related fixtures and appliances as the
water supply is bypassing the filter. However, the water you use will be hard. To resume
water service, open bypass valve by rotating the knobs counterclockwise.

System Configuration
Suggested Filter Valve Configuration
Drain Line Flow 
Tank Size (Diameter)
Control (DLFC)
8" #5 (3.5 GPM)
9" #A (5.0 GPM)
10" #A (5.0 GPM)
12" #B (7.0 GPM)
14" #C (10.0 GPM)
16" none
13

Maintenance
Maintenance of your new water filter requires very little time or effort but it is essential.
Regular maintenance will ensure many years of efficient and trouble-free operation.

1. Periodically make sure your pump is performing satisfactorily to ensure sufficient water is
available for backwashing the filter.
2. Periodically test your raw and filtered water to ensure conditions are still the same for
your original settings and that the unit is working they way it is intended to. Water test-
ing is often the best way to determine when the filter media will require replacement.
3. Periodically check that the drain line is clear and free from any obstructions.

Care of Your System

To retain the attractive appearance of your new water filter, clean occasionally with mild
soap solution. Do not use abrasive cleaners, ammonia or solvents. Never subject your sof-
tener to freezing or to temperatures above 100°F.

Replacing the Media Bed

NE - Neutralizing Filter - the media bed in a neutralizing filter is slowly dissolved and has
to be replaced. The frequency of replacement varies, depending on water quality - consult
your dealer to determine the expected life of your media bed.

AC - Taste and Odor Filter - under normal operating conditions the effective life of the
filter media is approximately one to three years, depending on the water quality, after
which, taste and odor problems may return. When this happens, contact your dealer for a
replacement media bed.

MM - Sediment and Turbidity Filter - under normal operating conditions, the media
should never need to be replaced. However, if you experience pressure loss and cannot cor-
rect it with a manual regeneration, your media bed may need replacing - contact your
dealer.

Installation & Replacement Filter Media Pak

Check to ensure all media parts are received.

The first step in replacing the media bed is to shut off the water supply to the filter. Then
place the unit into the backwash position to release any pressure in the lines. At this point,
you must disconnect the plumbing from the inlet and outlet. Then unscrew the control
valve from the fibreglass tank. Once this has been done, remove the distributor tube. Then
you can remove the filter media and two types of gravel from the tank. The quickest way to
do this is by simply tipping the tank upside down into a large drum or pail. The tank must
be rinsed out completely and have no media or gravel left in it at all.
14

Loading the Media Pak

Place the distributor tube back down the center of the tank. NOTE: the top of this tube
should be plugged with a rag or cork to prevent media from entering. Pour the bag of
coarse gravel into the tank, and then pour the bag of fine gravel into the tank.

It is important that the distributor tube is not moved or pulled out as it is not possible to put
it down to the bottom of the tank once gravel or media are in the tank.

Finally pour the larger bag(s) of media into the tank in the following order:

Multimedia Filters
1. Coarse gravel (1/2 x 1/4) 4. Fine garnet (30 x 40)
2. Fine gravel (1/8 x 1/16) 5. Fine filter sand (.45 x .55)
3. Coarse gravel (8 x 12) 6. Anthrafilt

ACF Carbon Filters Neutralizing Filters

1. Coarse gravel 1. Coarse gravel 4. Mag Oxide
2. Fine gravel 2. Fine gravel
3. Carbon 3. Calcite

Once this is done, the rag or cork should be removed from the distributor tube. Clean off
the top of the tank. Finally place the control valve on the tank and on to the distributor
tube. Tighten the control valve on to the tank. Connect or reconnect the inlet and outlet and
drain. The control valve should be in the backwash position. Slowly open the inlet valve wa-
ter supply and slowly fill the filter tank until water appears at the open drain line. Return the
control to the service position and shut the inlet off for approximately one hour to allow the
media to soak in the water.

After one hour, turn inlet water on slowly and place the control into the backwash position
and plug the unit’s electrical cord into a constant power source. Let the unit continue
through its regeneration cycle automatically. The regeneration is necessary so all media
fines are backwashed down the drain to ensure clean filtered water.
15

Replacing Drain Line Flow Control (DLFC)

1. Remove the red clip that secures the drain line elbow.
2. Remove the BLFC washer from the elbow fitting.
3. Reassemble using the reverse procedure.

Main Repair Parts

REPLACEMENT PARTS - FILTER

Replacement Part Number Part Description DWG # Quantity
60010052 POWER TRANSFORMER 120V-12V A 1
60010002 BYPASS / METER B 1
10010063 485 UP DOWN FLOW FILTER VALVE C 1
60010048 TOP CONE D 1
25020041 844 TANK (75) E 1
25020042 948 TANK (100) E 1
25020043 1054 TANK (150) E 1
25010058 1252 TANK (200) E 1
25030007 1465 TANK (300) E 1
50010005 DISTRIBUTOR 1X54 F 1
16

Main Repair Parts - Connectors

A A A

C
B

F
D
E

REPLACEMENT PARTS - CONNECTORS

Replacement Part Number Part Description DWG # Quantity
60010020 3/4" NPT ELBOW A 2
60010019 1" NPT STRAIGHT A 2
60010023 3/4" NPT STRAIGHT A 2
60010079 VALVE COUPLING INLET B 1
60010101 VALVE COUPLING OUTLET (METER SIDE) C 1
60010025 PLASTIC SECURE CLIP D 2
60010046 BYPASS SS CLIP E 2
60010047 BYPASS SS SCREW F 2
17

Control Valve Exploded View

VALVE REPAIR PARTS LIST

Replacement Replacement
Part Description Part Description
Part Number Part Number
60010127  INJECTOR SET #0000 BLACK  60010129  85HE UPFLOW PISTON ASSEMBLY 
60010126  INJECTTOR SET #000 GREY  60010171  85HE DOWNFLOW PISTON ASSEMBLY 
60010035  INJECTOR SET #00 VIOLET  60010130  85HE SEAL & SPACER KIT 
60010034  INJECTOR SET #0 RED  60010131  85HE DLFC #1 1.5 GPM 
60010033  INJECTOR SET #1 WHITE  60010132  85HE DLFC #2 2.0 GPM 
60010032  INJECTOR SET #2 BLUE  60010133  85HE DLFC #3 2.4 GPM 
60010031  INJECTOR SET #3 YELLOW  60010135  85HE DLFC #5 3.5 GPM 
60010128  BLFC 0.2 GPM  60010136  85HE DLFC #A 5.0 GPM 
60010110  BLFC 0.3 GPM  60010137  85HE DLFC #B 7.0 GPM 
60010082  BLFC 0.7 GPM  60010138  85HE DLFC #C 10.0 GPM 
18

Control Valve Parts List

185HE CONTROL VALVE (DOWNFLOW)
Replacement
MFG Part Number Part Description DWG # Quantity
Part Number
5056087 Screw-M5x12(Hexagon) A01 3
5056088 Screw-M5x16(Hexagon With Washer) A02 2
5056047 End Plug Retainer A03 1
5031016 BNT85HE Piston Rod A04 1
5056097 Piston Pin A05 1
5031015 BNT85HE Quad Ring Plug Cover A06 1
5056070 Quad Ring A07 2
5031011 BNT85HE End Plug A08 1
5031014 BNT85HE Piston Retainer A09 1
5057001 BNT85HE Piston(Electrical Downflow) A10 1
5056073 Seal A11 5
5056021 Spacer A12 4
5010082 Drain Fitting-B A13 1
5031005 BNT85HE Spacer A14 1
5056186 DLFC-2# A15 1
5056172 Secure Clip-s A16 2
5031002 BNT85HE Valve Body A17 1
5056508 Screw-M5x12(Hexagon With Washer) A18 5
5030004 BNT85 End Cover A19 1
5030013 O-Ring-¢30×2.65 A20 1
5056063 O-Ring-¢78.74×5.33 A21 1
26010103 O-Ring-¢25×3.55 A22 1
7060007 Valve Bottom Connector A23 1
13000426 Screw-ST2.9X13(Large Washer) A24 2
5031022 O-Ring-¢32×3 A25 1
5031021 O-Ring-¢18×3 A26 1
5031013 Injector Plug Body A27 1
30110007 Plastic Ball ¢6 A28 1
30040089 Injector Throat A29 2
5031012 BNT85HE Injector Fixed Sleeve A30 1
30040090 Injector Nozzle A31 2
5056103 Injector Screen A32 1
5031003 BNT85HE Injector Cover Body A33 1
5031018 O-Ring-¢40×2.65 A34 1
5031004 BNT85HE Injector Cover Cap A35 1
5031027 Screw-M5x25(Hexagon With Washer) A36 4
5056075 Seal Mat A37 1
5056134 O-Ring-¢12×2 A38 3
5056054 Injector Stem A39 1
5056031 Injector Spacer A40 1
5056081 O-Ring-¢12.5×1.8 A41 1
5056030 Injector Cap A42 1
5056093 Injector Screen A43 1
5010049 Special Washer A44 1
5056105 Retaining Ring A45 1
5031010 BNT85HE BLFC Fixed Sleeve A46 2
5056076 BLFC-2# A47 1
5005629 Injector Fitting(3/8".Elbow) A48 1
19

Power Head Exploded View

20

Power Head Parts List

185HE POWER HEAD (DOWNFLOW)

Replacement
MFG Part Number Part Description DWG # Quantity
Part Number
5056084 Screw-ST3.5X13 B01 10
5010037 Screw-ST2.9X10 B02 9
13000416 Screw-ST3.5X25 B03 1
5031007 BNT85HE Piston Rod Guide Plate B04 1
5056510 Motor-12v/2rpm B05 1
5030014 Motor Power Cable 1
11700005 Wire Connector 2
5056098 Motor Pin B06 1
5031006 BNT85HE Mounting Plate B07 1
5030009 BNT85 Drive Gear B08 1
13000426 Screw-ST2.9X13(Large Washer) A24 2
5056139 Washer-3x13 B09 1
5030007 BNT85 Main Gear B10 1
5030005 BNT185 Housing B11 1
5031017 BNT85HE Brine Gear(Downflow) B12 1
5010023 Magnet(3×2.7) B13 1
5056141 Washer-4x12 B14 1
5056166 Screw-ST4.2X12(Large Washer) B15 1
5031016 BNT85HE Piston Rod A04 1
5010036 Screw-ST3.5X16 B16 1
5031026 BNT85HE Main Pcb(Downflow) B17 1
5010031 Meter Assembly 1
5010046 Meter Strain Rlief 1
5010029 Power Cable 1
5010035 Power Strain Rlief 1
19010105 Wire Rope-3×100 2
5031024 BNT85HE Display(Downflow) B18 1
5030021 BNT85 Wiring Harness 1
5030003 BNT85 Cover B19 1
21

Trouble Shooting

Issue Possible Cause Possible Solution

A. Unit fails to initiate a  1. No power supply. Check electrical service, fuse, etc.
regeneration cycle. 2. Defective circuit board. Replace faulty parts.
3. Power failure. Reset time of day.
B. FILTER BLEEDS TASTE 1. By‐pass valve open. Close by‐pass valve.
AND ODOR OR SEDIMENT 2. Electrical service to unit has been  Assure permanent electrical service (check 
interrupted fuse, plug or switch)
3. Defective or stripped media bed Replace media
4. Quality of water has worsened Have water sample analyzed to determine 
any change
5. Filter capacity too small Replace with larger unit or add another
filter
6. Filter not backwashing enough Be sure control is not clogged or drain
line restricted. Be sure water pressure
has not dropped and that pump has
sufficient capacity.
7. Leak between valve and central tube. Check if central tube is cracked or o‐ring is 
damaged.  Replace faulty parts.
8. Internal valve leak. Replace valve seals, spacer, and piston 
assembly.
C. Low water pressure. 1. Iron or scale build up in line feeding unit. Clean pipes.
2. Iron build up inside valve or tank. Clean control and add resin cleaner to clean 
bed.  Increase regeneration frequency.
3. Inlet of control plugged due to foreign  Remove piston and clean control valve.
material.
D. Filter media in drain line. 1. Air in water system. Check well system for proper air eliminator 
control.
2. Incorrect drain line flow control (DLFC)  Check for proper flow rate.
button.
E. Valve continuously cycles. 1. Defective position sensor PCB. Replace faulty parts.

F. Flow to drain continuously. 1. Valve settings incorrect. Check valve settings.

2. Foreign material in control valve. Clean control.
3. Internal leak. Replace seals, spacers, and piston assembly.
22

Warranty
WaterGroup warrants that your new water filter is built of quality material and workman-
ship. When properly installed and maintained, it will give years of trouble free service.

Seven Year Complete Parts Guarantee

WaterGroup will replace any part which fails within 84 months from date of manufacture,
as indicated by the serial number, provided the failure is due to a defect in material or work-
manship. The only exception shall be when proof of purchase or installation is provided and
then the warranty period shall be from the date thereof.

Life Time Warranty on Mineral Tanks

WaterGroup will provide a replacement mineral tank to any original equipment purchaser in
possession of a tank that fails provided that the water filter is at all times operated in accor-
dance with specifications and not subject to freezing.

General Provisions

WaterGroup assumes no responsibility for consequential damage, labour or expense in-

curred as a result of a defect or for failure to meet the terms of these guarantees because
of circumstances beyond its control.

Novo Water Conditioning is a Division of Canature North America Inc.