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1. Complete the sentences with the vocabulary studied in class.

Use another
colour to answer. (12 points)

1. Our product is not meeting the ___________________ of our customers, that’s

why our sales are decreasing.

2. I hate my job, the ______________________ _______________________ is

quite toxic, people gossip and I feel uncomfortable.

3. I prefer________________ mineral water, the bubbles make me feel

uncomfortable.

4. Your ___________________is your total business income during a set period


of time.

5. The ______________ is calculated by subtracting the initial value of


the investment from the final value of the investment (which equals the net return), then
dividing this new number (the net return) by the cost of the investment, and, finally,
multiplying it by 100.

6. They are planning to increase ___________________ by making the factory


more efficient.

7. The share __________________ has continued to fall in value over the past
week.

8. Selling alcohol gel is a great idea. We can _________________a fortune

distributing it to educational organizations.

9. I will go to work as a volunteer for six months, I’ll _________________a career

break.

10. Supermarkets and department stores are examples of _________________

companies, they sell directly to the consumer.

11. We are losing market__________________, our competitors are taking away

most of our consumers.

12. If you pay the bike in cash, we can offer you a 5% _________________.

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2. Complete the sentences with the correct verb forms. Use present simple or
present continuous. Use another colour to answer. (6)

1. Linda and I (work)________work______________for a company which

(produce)___produces______________ software.

2. Be quiet please, we (work)__________work____________on a translation and you

(make) ________are making______________a lot of noise.

3. A: Where’s Jack?

B: He (meet)_______meets_____________ a client at the airport.

4. A decade (describe)_________describes____________a period of ten years.

3. Each sentence has one mistake. Re-write it correctly. CHANGE ONLY ONE
WORD, OTHERWISE YOU WON’T GET A POINT. Use another colour to
answer. (10)

1. He is often works at weekends.


_He often works at weekend.___________________________
2. Alicia travel to New York every summer.
__ Alicia travel to New York every summer. _______________
3. Nowadays employees don’t staying with the same company for life.
_Nowadays employees don’t stay with the same company for life._
4. Which department do you running?
_Which department are you running?________
5. Currently we sell our products in two supermarket chains.
_Currently we are selling our products in two supermarket chains. _
6. You look tired. Would I take your bags?
__You look tired. Do I take your bags?______

7. She can sleep only four hours a day when she was at university.

__ She couldn’t sleep only four hours a day when she was at university.__

8. If you want to get full return, you need to send back the product within seven days.

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__ If you wanted to get full return, you need to send back the product within seven
days._

9. The plane leaves in eight hours, we have enough time to look after the city.

______

10. The candidate was so popular that thousands of people turned down at the final
speech.

_ The candidate wasn’t so popular that thousands of people turned down at the final
speech.__

4. Complete the sentences with the correct tense: past simple or past continuous.
Use another colour to answer. (10 points)

1. Our firm _____is losing___________(lose) clients at an amazingly fast pace, but


in 2018 we _______launched____________(launch) a new marketing
campaign. Sales ____went up______(go up) dramatically and our
financial situation ____improved______ (improve) rapidly.

2. We _____planned______(plan) to patent our new drug, but we


____waited______(wait) for too long. A month after our discovery, our main
competitor ______sold______(sell) basically the same product.

3. We ___________________(have) a successful negotiation when suddenly our


boss ___________________(phone) us to say he
____________________(want) completely different conditions.

5. Put the verbs in past simple or past perfect. Use another colour to answer.. (6)

1. Santiago looks different now it _________________________ (change) a lot.

2. Where is my bike? It _________________________ (be) outside my house one

hour ago!

3. The police ______________________(arrest) several people for going out

without a permission during the quarantine.


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4. How many films ____________ you_________________(watch) in Netflix last

month?

5. Where are my keys? I ______________________(have) them with me one hour

ago.

6. Oh no! I____________________ (cut) my finger! It’s bleeding!

7. Read the text and HIGHLIGHT / UNDERLINE the correct answer. (5)

Starbucks Corp reported better-than-expected quarterly profit but global sales at


established coffee shops fell short of analysts' estimates due to weakness in Europe,
sending its shares down five percent in after-hours trade on Thursday.

Sales from cafes open at least 13 months fell 1 percent in the Europe, the Middle East
and Africa (EMEA) region during the latest quarter. Analysts polled by Consensus
Metrix had expected a 2.2 percent rise in EMEA same-store sales.

Executives attributed the drop to weakness in Europe, which suffered its first decline
in same-store sales since 2009.

Sales fell in Ireland and Germany during the fiscal second quarter and were up just
slightly in France and the United Kingdom, Starbucks Chief Financial Officer Troy
Alstead said.

Europe has been a weak spot for the world's biggest coffee chain. The region is
grappling with debt woes and austerity measures and, earlier this week, Britain said
its economy had fallen into its second recession since the financial crisis.

"The situation is very, very tough," Chief Executive Howard Schultz said of Europe's
economy.

"We will turn the Europe business around in the same way we turned the U.S.
business around," Schultz told analysts on a conference call.

1. What happened to Starbucks' shares after that their quarterly profits failed to meet
analysts' estimates.

a) They rose by 5%.


b) They plunged by 5%.
c) They rose by 10%.

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2. According to the article, in which European country did Starbucks' NOT see a slight
increase in sales?
a) The United Kingdom
b) Ireland
c) France

3. According to the article, _____________ are/is to blame for Starbucks' woes in


Europe.

 a) Europe's financial troubles


b) European disdain for American coffee
c) The availability of many other good cafes

4. Has Starbucks always struggled in Europe?

a) No
b) The article doesn't specify.
c) Yes

5. Starbucks has always been a successful company in the US.

a) No
b) The article doesn't specify.
c) Yes

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