Formal Business Sample Vip

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Business Email Writing Task

A good business email is brief, straightforward, and polite. If possible, it should be


limited to only a couple paragraphs. Because it is so brief, a business email is often
judged on small, but important, things: format, grammar, punctuation, openings and
closings. For the purpose of this assignment, you will be writing a formal business email,
however, there is a sample of both to show you the difference.

Some important points to remember about writing emails are:


• Always include a brief subject in the Subject Line.
• Email is much less formal than a written letter. Emails are usually short and
concise.
• If you are writing to someone you don't know, a simple "Hello" is adequate.
Using a salutation such as "Dear Mr Smith," is too formal.
• When writing to someone you know well, feel free to write as if you are speaking
to the person.
• Use abbreviated verb forms (He's, We're, He'd, etc.)
• Include a telephone number to the signature of the email. This will give the
recipient the chance to telephone if necessary.
• It is not necessary to include your email address as the recipient can just reply to
the email.
• When replying eliminate all the information that is not necessary. Only leave the
sections of text that are related to your reply. This will save your reader time
when reading your email.

Sample Emails:
Example 1: Formal

Hello,

I read on your web site that you offer Music CD copying for large quantities of CDs. I'd
like to inquire about the procedures involved in these services. Are the files transferred
online, or are the titles sent by CD to you by standard mail? How long does it usually
take to produce approximately 500 copies? Are there any discounts on such a large
quantity?

Thank you for taking the time to answer my questions. I look forward to your response.

Jack Finley
Sales Manager, Young Talent Inc.
(709) 567 - 3498
Example 2: Informal

At 16.22 01/07/2008, you wrote:

> I hear you're working on the Smith account. If you need any information don't hesitate
to get in > contact with me.

Hi Tom,

Listen, we've been working on the Smith account and I was wondering if you could give
me a hand? I need some inside information on recent developments over there. Do you
think you could pass on any information you might have?

Thanks

Peter

Peter Thompsen
Account Manager, Tri-State Accounting
(698) 345 - 7843

In this lesson you will:

Develop Letter Writing Skills by examining the document structure and (the way a
email is laid out and organized).

Analyze Tone, Voice and Diction used in different styles of letter writing.

Organize Information by writing a business email responding the original Request letter
to Mr. Cement.

In this exercise you are going to focus on completing your draft of your Business Email
in response to the Request Letter sent to Mr. Cement. The letter will be broken up into
three parts:

1. An introduction in which you address the Condominium developer who


requested more cement. Make sure you have an address. For the purpose of this
task, you may make up one, but be sure to include all address information.

2. When are you able to deliver the materials? How much will they cost? Be
specific about the time, place, and other relevant details. For the purpose of this
task you can make up these details.
3. A conclusion in which you politely tell your client a specific date when you
will see him/her with the materials requested.

Writing a Business Email


Step 1: Organize your information in the template below.

AUDIENCE
- who is your email
addressed to?
- Do you have an
address?

BODY OF EMAIL

You are answering the


person who requested
materials for the
condominium
development. When
can you deliver the
materials? How much
will it be? (Be specific
about the time, place,
quantity, and other
relevant details)

CLOSING

- Politely sign off your


email telling the
recipient when you will
see him/her with the
materials requested.
Step 2: Having organized your information in the template you can now write your rough
draft letter.

Step 3: Reread your rough draft. Edit for spelling, grammar and content.

Step 4: Prepare a final draft from your edited work. Remember to check your work over
before submitting your final copy.

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