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Republic of the Philippines


POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
COLLEGE OF TOURISM, HOSPITALITY AND
TRANSPORTATION MANAGEMENT
DEPARTMENT OF HOSPITALITY MANAGEMENT

Strategic Management for

In Partial
Fulfillment of the
requirements in the subject

Strategic Management and Total Quality Management

Presented by:

Faraon, Maila L.

Bedruz, Greinielle

Maniacop, Aaron Kim

Baldoza, Sofia Micah E.

Magtanong, Melson Joe

Presented to:

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Executive Summary (Arial)

Chapter 1 Introduction

Company Background

The Aristocrat is an iconic restaurant that grew from the inspirational rags to riches story of Doña
Engracia Cruz-Reyes. Aristocrat has been serving “Filipino food” for more than 84 years. Best known for
its chicken barbeque with java rice. It was opened by Engracia “Asiang” Cruz –Reyes, his grandmother,
to avoid losing their forks and spoons. Aling Asiang introduced chicken barbeque. The Aristocrat
Restaurant is a Filipino-owned family corporation. This restaurant is considered as casual dining because
casual dining restaurants have a very relaxed atmosphere but are a step up from fast-food and fast-casual
restaurants. A casual restaurant generally has table service, meaning a server takes your order while you're
seated at a table.

Historical Background

1928

Since Lola Asiang’s brood was growing, she decided that since she was cooking for a lot of people
already (the Reyes family had 13 children) might as well earn from all that effort.

Asiang quickly converted the ground floor of their house in Marquez de Comillas into an eatery that she
called Lapu-Lapu. Early on she decided that she would always cook and serve delicious and affordable
Filipino food.

Marquez de Comillas

Students from St. Theresa (across the street) would come in droves to sample Asiang’s specialties - pancit
luglog, dinuguan with puto, lumpiang ubod and arroz caldo.

1936

Adobo Sandwich

The Adobo Sandwich originated from the Reyes family habit of having picnics at Luneta. Because there
was always a need for meals-on-the-go, Asiang would pack easy to get food for her family to eat. She
observed that many of the stalls in Luneta were serving American fare like hotdogs and hamburgers, so

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she thought to make a Filipino version. She decided to use chicken adobo as her “palaman.” Soon her
native sandwiches became a hit that friends of her children and husband would intentionally stop by their
picnic spot just to get the taste of it.

1940

The Original Rolling Store

The popularity of her sandwiches in the park gave Asiang an idea for a “Rolling Food Store. “Much like
the food trucks of today, they converted an old Ford car into a mobile canteen. The rolling food store
would go around Luneta Park and the nearby areas serving the same food her family would eat during
their picnics. By force of circumstance, the rolling store moved from Luneta to Dewey Blvd, now known
as Roxas Blvd. Alex & Asiang decided to put up a restaurant in that same spot where it still stands today.

1945

The Chicken Barbeque

The Aristocrat survived wartime through Asiang’s resourcefulness and food innovations. All these made
Aristocrat the place to be, and soon there were new ventures including a branch in Cubao and Ermita and
a beach resort in Las Piñas. But the beach resort posed a new kind of problem for Asiang: her cutlery
rarely found their way back to her kitchen since diners would bring them to their beach huts. As a
solution, she began to serve food barbecue-style, lessening the use of utensils. This small problem-solving
experiment paved the way for one of Aristocrat’s beloved bestsellers - Chicken Barbecue, which is now
paired with java rice and java sauce.

1980
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Mother of Filipino Cooking

Lola Asiang was recognized as the mother of Filipino Cooking. Whenever Lola Asiang cooked for her
customers, she put in the same love and care as though she were cooking for her own children. She
believed that no matter the size of your budget, you can eat like an Aristocrat. That’s how Aristocrat has
come to be for Filipinos - a welcoming home where hearty appetites and modest wallets are rewarded
with quality food and good old feeling of family.

2016

An Icon in Cultural History

It is no easy feat to survive 80 years in the food industry. The success of Aristocrat is attributed to the
clear and simple vision of Asiang to serve quality Filipino comfort food. In recognition of the Aristocrat’s
contribution to Philippine culture, a historical marker was installed on July 4, 2013 by the National
Historical Commission of the Philippines (NHCP).

Products and Services

Chapter 2 Current Situation

Current Performance

Strategic Posture

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Chapter 3 Corporate Governance

Chapter 4 External Environment - Opportunities and Threats

Natural Physical Environment

Societal Environment

Task Environment

Competitive Profile Matrix

External Factor Analysis Summary (EFAS)

Chapter 5 Internal Environment – Strengths and Weaknesses

Corporate Structure

Corporate Culture

Corporate Resources

Internal Factor Analysis Summary (IFAS)

Chapter 6 Analysis of Strategic Factors

Situational Analysis

Strategic Factor Analysis Summary (SFAS)

Review of Vision and Mission

Identification of the Problem

Chapter 7 Strategic Alternatives and Recommended Strategy

Strategic Alternatives

TOWS Matrix

Objectives

Alternative Strategies

Recommended Strategy

Chapter 8 Implementation

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Programs

Chapter 9 Evaluation and Control

Feedback System

Chapter 10 Financial Projections

Assumptions of Financial Statements

Statement of Financial Position

Statement of Comprehensive Income

References

https://manila.gov.ph/manilarestaurantweek-thearistocrat/

https://businessmirror.com.ph/2017/09/11/aristocrat-restaurant-opens-in-founders-home-province-
of-bulacan/

https://aristocratph.com/our-history.html

Appendices

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