ST.

ANNE’S
COLLEGE OF ENGINEERING AND TECHNOLOGY
(Approved by AICTE, New Delhi. Affiliated to Anna University, Chennai)
(An ISO 9001: 2015 Certified Institution)
ANGUCHETTYPALAYAM, PANRUTI – 607106.

QUESTION BANK
BRANCH: CSE YEAR/SEM: IV/VII
SUB CODE/NAME: OBM752 HOSPITAL MANAGEMENT BATCH: 2018 - 2022

UNIT I
PART-A
1. Define Hospital.
2. Define Hospital Administration.
3. What is the classification of Hospitals?
4. Define management.
5. List the functions of a management.
6. Write the functions of the Hospital in detail.
7. Write the Challenges in Hospital Administration.
8. What are the differences between hospital and industry?
9. List the main duties of CEO.
10. Why healthcare costs are high?
11. Why technology advances are needed in hospital?
12. List the members of a planning team.
13. What are the types of equipment?
14. What are the categories of hospital functions? Explain them in detail.
15. What are the activities of functional planning?
16. What is equipment planning?
17. What is built-in planning?
18. Define depreciable equipment.
19. Explain non- depreciable equipment.
20. What is functional planning?

PART-B
1. Explain how hospital is differ from industry.
2. What are the challenges of hospital administrator?
3. i. List the differences between hospital and industry.
ii. What are the responsibilities and challenges of a hospital administrator.
4. Define planning and explain the steps involved in the process of planning.
5. i. Give the grapic representation of the hospital planning.
ii. Why health care costs are high?
6. Explain about the equipment planning in hospital.
7. What is functional planning? Explain in detail.
8. i. What are the types of equipment and explain them in detail?
ii. Explain the activities of a functional planning.
 UNIT I
PART-A
1. Define hospital.
Hospital is an institution for the care, cure and treatment of the sick and wounded, for
the study of diseases and for the training of doctors and nurses.
Hospitals are classified as general, specialty, or government depending on the sources
of income received.
Hospitals are usually funded by the public sector, health organizations (for profit or
nonprofit), health insurance companies, or charities, including direct charitable donations.
2. Define Hospital Administration.
Hospital management mainly relates to management of all aspects of a hospital; a
coordination of all elements of a hospital.
This may range from patient care to record keeping to inventory of medicines and
cleanliness.
As a hospital administrator, he has to carry out management functions of planning,
organizing, staffing, directing, controlling and coordinating.
3. What is the classification of Hospitals?
Classification of hospital based up on ownership and control:

Classification of hospital based up on directory of hospital:

4. Define management.
Management is a purposive activity. It is something that directs group efforts towards
the attainment of certain pre - determined goals.
According to F.W. Taylor, “Management is an art of knowing what to do, when to do
and see that it is done in the best and cheapest way”.
5. List the functions of a management.
Management as a function performs the following five functions:
1. Planning
2. Organizing
3. Staffing
4. Directing
5. Controlling
6. Write the functions of the Hospital in detail.
The main function of a hospital is to provide the population with complete health care;
it also functions as the center for the training of health workers.
Following are some of the broad categories of Hospital functions:
Medical care ‐ which involves the treatment and management of patients through the
staff of physicians.
Patient Support ‐ which relates directly to patient care and includes nursing, dietary
diagnostic, therapy, pharmacy and laboratory services.
Administrative ‐ which concerns the execution of policies and directions of the
hospital governing discharge of support services in the area of finance, personnel, materials
and property, housekeeping, laundry, security, transport, engineering and board and other
maintenance.
7. Write the Challenges in Hospital Administration.
1. Business and professional leaders who were initiated into the hospital scene as
trustees of voluntary hospitals;
2. The large number of physicians who are especially worry about the facilities and
services available for the care of their patients;
3. Professional organizations which prescribe various standards of hospital operation
while granting approval to the hospitals;
4. Academicians who are concerned about matching what they teach with the
requirements of the patients and hospital administration;
5. Labour demanding standards of employment and working conditions.
8. What are the differences between hospital and industry?
• Hospitals tend to have very complex organizational structures compared to their overall
size. Industries having customized structures.
• A large portion of the workforce- physicians, nurses, allied health and many technical
positions, are highly trained and have a high level of autonomy. But industries does not
need high trained professionals all the time.
• Patient satisfaction scores is a critical success metric for hospitals. Every company
wants to improve customer service.
• Poor quality in a hospital means harm to patients. Poor quality in a manufacturing plant
means a poor product and a weakened competitive advantage.
9. List the main duties of CEO.
• The CEO of a hospital must be able to provide latest technology and vision.
• The Chief Executive Officer of a hospital will have to serve as a catalyst for relationship
building between patients and employees.
• His responsibilities include executive communication, budgeting, building
relationships, management, problem solving etc.
• The hospital CEO has to collect sufficient funds.
10. Why healthcare costs are high?
Today, health care costs are rising dramatically. That is largely because of the
tremendous advances that have come about in treatment, technology and equipment.
For example, equipment such as the MRI, CT Scan, ultrasound, mammography,
simulator and linear accelerator are so common and so necessary in today’s health care
treatment requires huge investment.
11. Why technology advances are needed in hospital?
In the early days, we talked of only general hospitals. There wasn’t enough of treatment
and health care.
Hospital administrators must be prepared to set their hospitals apart through a
specialized care strategy.
For example, a person who at one time would have died of kidney failure now receives
dialysis at considerable cost; alternatively he can have a new kidney by technology advances.
12. List the members of a planning team.
• Hospital administrator
• Specialists from various clinical branches
• Nursing advisor
• HR manager
• Civil and electrical engineers
• Representative of local body
• Senior architect
13. What are the types of equipment?
Equipment for a new hospital may be classified into the following three groups based
on the usual methods of acquisition and on suggested accounting practices with regard to
depreciation.
1. Built-in Equipment
2. Depreciable Equipment
3. Non- depreciable Equipment
14. What are the categories of hospital functions? Explain them in detail.
Following are some of the broad categories of Hospital functions:
Medical care ‐ which involves the treatment and management of patients through the
staff of physicians.
Patient Support ‐ which relates directly to patient care and includes nursing, dietary
diagnostic, therapy, pharmacy and laboratory services.
Administrative ‐ which concerns the execution of policies and directions of the
hospital governing discharge of support services in the area of finance, personnel, materials
and property, housekeeping, laundry, security, transport, engineering and board and other
maintenance.
15. What are the activities of functional planning?
1. Determining approximate section wise workload.
2. Determining services to be provided.
3. Determining area and space requirement to accommodate.
4. Dividing the area into functional units.
5. Determining the number of workstations in each functional unit.
16. What is equipment planning?
The term “equipment” means all items necessary for the functioning of all services of
the hospital including accounting and records, maintenance of buildings and grounds, laundry,
public waiting rooms, public health and related services.
Healthcare Equipment Planning is a specialised process and requires not only a clear
understanding of the clinical need but also a knowledge of budgeting, architectural design and
building process.
17. What is built-in planning?
• This is usually included in the construction contracts.
• Examples are cabinets and counters in the pharmacy, laboratory and other parts of the
hospital, fixed kitchen equipment, laundry chutes, elevators, dumb waiters, boilers, cold
rooms/walk-in coolers, deep freezers, fixed sterilizing equipment and surgical lighting.
• The planning and design of fixed equipment built into the hospital facility is the
architect’s responsibility.
18. Define depreciable equipment.
Equipment that has a life of five years or more is not normally purchased through
construction contracts.
Examples are surgical apparatus, diagnostic and therapeutic equipment, laboratory and
pharmacy equipment, office equipment, etc.
19. Explain non- depreciable equipment.
• Equipment having less than five years’ life span is purchased through ways other than
construction contracts.
• These are generally small items of low unit cost under the control of the storeroom.
• Examples are kitchen utensils, chinaware, tableware, surgical instruments, catheters,
linen, sheets, blankets, lamps, wastebaskets, etc.
20. What is functional planning?
Functional planning in hospitals is important, and the key to this is the understanding
that travel and adjacencies affect the operational cost over the life of the building.
The main function of a hospital is to provide the population with complete health care;
it also functions as the center for the training of health workers.