Pensioners Residing in The Philippines: (E.g. ACOP Compliance, Juan Dela Cruz, 01-2345678-9)

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OCTOBER 1, 2021 TO MARCH 31, 2022 RESUME OF ACOP COMPLIANCE FOR CY 2021

APRIL 1, 2022 START OF THE USUAL SCHEDULE OF ACOP COMPLIANCE


Retirement Pensioner Residing Abroad & Total Disability Pensioner
• Birth month of member
Survivor Pensioner, Dependent (minor/incapacitated) with Guardian
• Birth month of member or deceased member

PENSIONERS RESIDING IN THE PHILIPPINES


➢ RETIREMENT PENSIONER
● Not Applicable
Verification process thru data matching with Philippine Statistics Authority (PSA)

➢ SURVIVOR PENSIONER / DEPENDENT (MINOR/INCAPACITATED) WITH GUARDIAN


● Thru Corporate Email of SSS branch office ([email protected])
Use the format below as the e-mail subject:
ACOP Compliance, Pensioner's Name, SSS number
(e.g. ACOP Compliance, Juan dela Cruz, 01-2345678-9)
● Thru Mail or Courier addressed SSS branch office
SOCIAL SECURITY SYSTEM – BIÑAN BRANCH
3RD LEVEL CENTRAL MALL BIÑAN, NATIONAL HIWAY, BIÑAN, LAGUNA
● Thru Dropbox of SSS branch office

➢ TOTAL DISABILITY PENSIONER


● Thru Dropbox of SSS branch office
● Home Visit (upon request)
▪ Send a written request letter from the member/representative thru dropbox or mail or email
of Medical Services Section ([email protected])

PENSIONERS RESIDING ABROAD


➢ RETIREMENT PENSIONER / SURVIVOR PENSIONER /
DEPENDENT (MINOR/INCAPACITATED) WITH GUARDIAN
● Thru Video Conference Using MS Teams
• Request an appointment thru email at [email protected]
• Wait for SSS' email confirmation on the ACOP-VC appointment together with the
transaction reference number (TRN), requirements for ACOP-VC and MS Teams Meeting
link
• Present one primary ID card or at least two secondary ID card/s during the video
conference
● Thru Email
• Corporate Email of Foreign Representative Office
• OFW – Contact Services Section ([email protected])
Use the format below as the e-mail subject:
ACOP Compliance, Pensioner's Name, SSS number
(e.g. ACOP Compliance, Juan dela Cruz, 01-2345678-9)
● Thru Mail or Courier addressed to:
• OFW – Contact Services Section, International Operations Group,
11th Floor, SSS Main Office, Diliman, Quezon City, Philippines 1100
• The nearest Foreign Representative Office
(The SSS Branch/Foreign Office directory is available at sss.gov.ph)

➢ TOTAL DISABILITY PENSIONER


● Thru Mail or Courier addressed to the nearest Foreign Representative Office
(The SSS Branch/Foreign Office directory is available at sss.gov.ph)
REQUIREMENTS (except for video conference using MS Teams) :
a) Duly accomplished SSS ACOP Form (Pensioner's Reply)
b) One primary Identification (ID) card or at least two secondary ID card/s
c) SSS Form Self-declaration of surviving spouse (Non-Marriage/Non-Cohabitation),
for survivor pensioner
d) Recent Medical Certificate issued by his/her attending physician or by any government physician
indicating complete physical examination findings and current medical status/condition,
for total disability pensioner
e) Certified true copy of result of laboratory procedure done within one (1) year from birth month
(if any), for total disability pensioner
f) Additional document, whichever is applicable:
◦ Certification from the institution where the pensioner is confined such as treatment home,
penitentiary, nursing facility, hospital, correctional institution, rehabilitation center, etc.,
OR
◦ Chest -level photo or snapshot of the pensioner holding a current newspaper wherein the
headline and date of publication are clearly displayed and readable, or having a
background of news crawler/ticker on the TV showing the current news headline and date
(The date of the newspaper/news crawler or ticker on the TV must be the same date of the
submission of the ACOP compliance thru e-mail or must be within the same month on the
date of submission of ACOP complaince thru mail/courier/dropbox)

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