Installation and Service

Instructions
for use by heating contractors

Neutralization System
Part no. 7441823 (Grünbeck part no. 410480)
Part no. 7437829 (Grünbeck part no. 410490)

Safety and Installation Requirements

Please ensure that these instructions are read and Ensure that main power to the equipment being serviced
understood before starting any service work. Failure to is off.
comply with these instructions may cause product/property
Ensure that the main fuel supply valve to the boiler is
damage, severe personal injury and/or loss of life.
closed.
Working on the equipment Take precautions to avoid accidental activation of power
The installation, adjustment, service and maintenance of or fuel during service work.
this product must be performed by a licensed professional
Do not perform service work on any component part
heating contractor who is qualified and experienced in
without ensuring safe operation of the heating system.
the installation, service, and maintenance of hot water
When replacing parts, use original Viessmann or
boilers. There are no user serviceable parts on the boiler,
Viessmann approved replacement parts.
burner or control.
Refer to the Installation and Service
Instructions applicable to this boiler.

Product Information

Neutralization system
GENO®-Neutra V N-70 (part no. 7441823)
GENO®-Neutra V N-210 (part no. 7437829)

Suitable for neutralizing condensate (pH value raised

above 6.5) from gas boilers/gas condensing boilers and/
or flue systems (made from stainless steel, plastic, glass,
graphite and ceramic). For condensate levels of up to
max. 18.5 GPH (70 L/h) or 55.5 GPH (210 L/h).

Description

In the neutralization container, the layout is in the direction Via the integral filter plate, the condensate is separated
of flow: sedimentation zone for contamination, neutralizing and flows through the neutralizing granulate filling. The
granulate filling and condensate collection zone. granulate is thereby partially dissolved and the condensate
is neutralized.
The condensate flows into the sedimentation zone of the
neutralization container. Above the drain connector is an overflow aperture, which,
when the condensate drain is obstructed, enables the
condensate to escape from the neutralization container.

5728 451 - 04 11/2016 Please file in Service Binder

 Installation Neutralization System Installation and Service

Preparing for Installation

Dimensions and connections

Part no. 7441823

Legend
A Condensate supply DN 20 (from heat source)
B Condensate drain DN 20 (to drainage system)
C Overflow aperture

Dimensions and connections

Part no. 7437829

Legend
A Condensate supply DN 20 (from heat source)
B Condensate drain DN 25 (to drainage system)

Installation requirements
Frost protection Note: If the installation room does not have a bottom
Protection against chemicals, dyes, solvents and dust drain:
Protection against high radiation temperatures and Provide an alarm facility to indicate any fault and
direct sunlight if required, stop the heat source in order to prevent
Sufficiently large, horizontal, level and load-bearing a system overflow and any consequential damage.
installation surface The condensate lifting system V AH-300 (accessories)
Easy accessibility for maintenance work can be connected downstream.
Existing bottom drain (sewer connection min. DN 40)
must allow drainage free of backpressure Choose an installation location that means the supply and
drain hoses are as short as possible.
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 Neutralization System Installation and Service Installation
Positioning and Connecting

Legend 1. Install the neutralization system in the required location.

A Neutralization system
B Condensate supply from the heat source 2. Route the supply hose from the boiler to the neutralization
C Condensate drain to the drainage system system with a fall. Secure the hose with hose clips.
(for part no. 7441823)
D Condensate drain to the drainage system IMPORTANT
(for part no. 7437829)
E Barbed Y connection (field supplied) Never step on the hose. Protect the hose against
The barbed Y is used to connect two neutralization mechanical damage.
units to a single boiler (neutralization units must be of Note: If the boiler does not have a P-trap, the supply
the same size). hose must be routed in a U-bend.
3. Route the drain hose from the neutralizing system to
the drainage system with a fall. Secure the hose with
hose clips.
Note: The drain hose must not be connected directly to
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the drainage system. To avoid retrograde bacterial

contamination from the drainage system, observe
the minimum clearance of c in. (20 mm), (see
above diagram).
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 Installation Neutralization System Installation and Service

Commissioning and Adjustment

1. Remove the neutralization system cover.

2. For part no. 7437829: Connect PCB insert. The size

of the fill area for neutralizing granulate can be
determined subject to the condensate level (see page 5).

3. Fill the relevant area provided with neutralizing

granulate (see pages 5 and 6).
4. Fill the neutralization system with water
5. Check the container and the supply and drain lines for
leaks.

6. Close the neutralization system cover.

7. Start the heat source.

8. Record commissioning in report on page 11.

Note: During commissioning, instruct the system user
in the operation of the appliance

Inspection and Maintenance

Inspection and maintenance intervals
Regular inspection (every 6 months) can be carried
out by the user or any authorized, qualified person.
Inspection should initially be carried out at short
intervals, then as required.

Maintenance work (once a year) must be carried out

regularly subject to the volume, contamination and pH
value of the condensate, but at least one year. It must
be carried out by an approved heating contractor or
personnel trained by this approved heating contractor.

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 Neutralization System Installation and Service Installation
Inspection and Maintenance (continued)

Inspection
1. Remove neutralization system cover A.
If an overflow alarm switch (accessory) is installed,
isolate this from the power supply and remove it
together with cover A from the neutralization system.
2. Check the supply and drain hose for deposits and clean
if required.
3. Check the water level in the neutralization system.
Top up the water if required.
4. Check the pH value at the condensate drain.
The measured value must be above 6.5.
5. Top up neutralizing granulate if required. Observe
granulate fill level B.
Note: Only use original GENO®-Neutralit Hz neutralizing
granulate.
6. Check the tightness of the neutralization container and
the condensate supply and drain lines.
7. Close cover A again.
If an overflow alarm switch (accessory) is installed, before
closing the cover:
Reconnect the power supply for the overflow alarm
switch
Check the fault message function: simulate backpressure
by raising the drain hose temporarily and filling the
container with water to the level of the overflow aperture
Close the cover
The overflow alarm switch must be fully inserted into
the locking ring fitting
8. Record inspection in report on page 11.

Legend (V N-70 part no. 7441823)

A Cover
B Granulate fill level
C Fill area for the neutralizing granulate
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Legend (V N-210 part no. 7437829)

A Cover
B Granulate fill level
C PCBs
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 Installation Neutralization System Installation and Service

Inspection and Maintenance (continued)

Legend (Part no. 7437829) Service

D Up to 110 L/h (3 fields) 1. Stop the condensate or divert it into a suitable
E Up to 160 L/h (4 fields) collector tank.
F Up to 210 L/h (5 fields) 2. Remove neutralizing system cover A. If an overflow
alarm switch (accessories) is installed, isolate this
from the power supply and remove it together
with cover A from the neutralizing system.
3. Remove neutralizing granulate from the system and
pour into the foil bag provided with the maintenance
set.
Note: Use a wet vacuum cleaner.
For disposal, see page 7.
4. Clean container.
5. Check the supply and drain hose for deposits and
clean if required.
6. Fill the relevant fill area of the neutralizing container
with neutralizing granulate. Observe granulate fill level
B (see page 5).
Note: Only use original GENO®-Neutralit Hz
neutralizing granulate.
7. Fill the system with water.
8. Check the tightness of the neutralizing container and
the condensate supply and drain lines. If required,
replace damaged or old components.
9. Close cover A again.
If an overflow alarm switch (accessories) is installed,
before closing the cover:
Reconnect the power supply for the overflow alarm
switch.
Check the fault message function:
simulate backpressure by raising the drain hose
temporarily and filling the container with water to the
level of the overflow aperture.
Close the cover.
The overflow alarm switch must be fully inserted into
the locking ring fitting.
10. Record the maintenance on page 11.
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 Neutralization System Installation and Service Service
Inspection and Maintenance (continued)

Disposal of neutralizing granulate Maintenance

Neutralizing granulate in the delivered condition, can 1. Stop the condensate or divert it into a suitable collector
be disposed of with domestic waste in accordance tank.
with the relevant regulations after consulting the 2. Remove neutralization system cover A see page 5.
disposal company and the relevant authorities If an overflow alarm switch (accessory) is installed,
isolate this from the power supply and remove it
Hydroxide sludge, which can occur when the system together with cover A from the neutralization system.
is cleaned, must be separately collected and disposed 3. Remove neutralizing granulate from the system and
of using a suitable container via local approval bodies. pour into the foil bag provided with the maintenance set.
It can be declared as “hydroxide sludge containing
metal”. Note:
Use a wet vacuum cleaner
For disposal, see disposal section

4. Clean the container.

5. Check the supply and drain hose for deposits and clean
if required.
6. Fill the relevant fill area of the neutralization container
with neutralizing granulate. Observe granulate fill level B
(see page 5).

Note: Only use original GENO®-Neutralit Hz neutralizing

granulate.
7. Fill the system with water.
8. Check the tightness of the neutralization container
and the condensate supply and drain lines. If required,
replace damaged or old components.
9. Close cover A again.
If an overflow alarm switch (accessory) is installed,
before closing the cover:
Reconnect the power supply for the overflow alarm
switch
Check the fault message function:
simulate backpressure by raising the drain hose
temporarily and filling the container with water to the
level of the overflow aperture
Close the cover
The overflow alarm switch must be fully inserted into
the locking ring fitting
10. Record maintenance in the report on page 11.
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 Service Neutralization System Installation and Service

Troubleshooting

System characteristics Cause Measure

pH value at the drain briefly Longer idle period No immediate measures required
above 10 Repeat pH value check after
constant operation over an
extended period
pH value at the drain below 6.5 Neutralizing granulate used up Top up neutralizing granulate
after extended operating time Where there are sludge deposits,
clean the system
Neutralizing granulate sticking or Loosen neutralizing granulate
hardened due to deposits by adding water, and carry out
Neutralizing granulate dried out and maintenance if required
hardened due to extended idle period
Filter plates contaminated Clean the filter plates
pH value at the drain is constantly Inappropriate neutralizing granulate Change the neutralizing granulate
above 10 or below 6.5 fill volume fill volume (change the fill area)
pH > 10: less granulate
pH < 6.5: more granulate

Function Description

In the neutralizing container, the layout is in the

direction of flow: sedimentation zone for contamination,
neutralizing granulate filling and condensate collection
zone.
The condensate flows into the sedimentation zone of
the neutralizing container. Via the integral filter plate,
the condensate is separated and flows through the
neutralizing granulate filling. The granulate is thereby
partially dissolved and the condensate is neutralized.
For part no. 7441823, above the drain connector is an
overflow aperture, which, when the condensate drain is
obstructed, enables the condensate to escape from the
neutralizing container.

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 Neutralization System Installation and Service Parts
Parts List (for part no. 7441823)

When ordering spare parts:

Quote the part no. (see type plate) and the position
number of the required part (as per this parts list).
Obtain standard parts from your local supplier.

Parts Optional parts (order separately)

001 Casing 003 Plug
002 Cover 005 Overflow alarm switch (accessory)
004 Hose DN 20 16.5 ft. (5 m) 006 Maintenance set for the neutralization system:
007 pH indicator stick (3 piece) Bag with neutralizing granulate 17.6 lbs. (8 kg)
009 Installation and service instructions pH indicator stick (3 piece)
Foil bag for disposal of used neutralizing granulate
Parts not shown Installation and service instructions
010 Bag with neutralizing granulate 17.6 lbs. (8 kg) 008 pH indicator stick (100 piece)
012 Alarm delay (accessory)
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 Parts Neutralization System Installation and Service

Parts List (for part no. 7437829)

When ordering spare parts:

Quote the part no. (see type plate) and the position
number of the required part (as per this parts list).
Obtain standard parts from your local supplier.

Parts Optional parts (oder separately)

001 Casing 010 Overflow alarm switch (accessories)
002 Cover 011 Maintenance set for the neutralizing system:
003 PCB set Bag with neutralizing granulate 3x17.6 lbs. (3x8 kg)
004 Hose DN 20 16.5 ft. (5 m) pH indicator stick (3 piece)
005 Hose DN 25 16.5 ft. (5 m) Foil bag (3 piece) for disposal of used granulate
006 Hose connection DN 20 Installation and service instructions
007 Flat gasket 013 pH indicator stick (100 piece)
008 Hose connection DN 25 015 Bag with neutralizing granulate 17.6 lbs. (8 kg)
009 Supporting rod 016 Bag with neutralizing granulate 53 lbs. (24 kg)
012 pH indicator stick (3 piece) 018 Alarm delay (accessories)
014 Installation and service instructions

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 Neutralization System Installation and Service Additional Information
Specifications

Part no. 7441823 7437829

Grünbeck part no. 410480 410490
Fuel/process Gas condens. technology Gas condens. technology
Max. Neutralizing output 18.5 GPH (70 L/h) 55.5 GPH (210 L/h)
Neutralizing granulate GENO®-Neutralit Hz GENO®-Neutralit Hz
Neutralizing granulate fill volume 17.6 lbs. (8 kg) 53 lbs. (24 kg)
Service life 12 months 12 months
Neutralizable condensate amount
With standard condensate to DVGW-VP-114, pH 3 2225 ft.3 (63 m3) 6710 ft.3 (190 m3)
This corresponds to full boiler utilisation hours 900 bVH 900 bVH
With standard condensate with min. pH 3.2 3708 ft.3 (105 m3) 11124 ft.3 (315 m3)
This corresponds to full boiler utilisation hours 1500 bVH 1500 bVH
Weight
In the delivered condition 26.5 lbs. (12 kg) 72.8 lbs. (33 kg)
In operation (filled) approx. 33 lbs. (15 kg) 99.2 lbs. (45 kg)

Report

Commissioning Maintenance/service Maintenance/service

Date:
By:

Commissioning Maintenance/service Maintenance/service

Date:
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Commissioning Maintenance/service Maintenance/service

Date:
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Commissioning Maintenance/service Maintenance/service

Date:
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Commissioning Maintenance/service Maintenance/service

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Neutralization System Installation Instructions

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