ion ‘Option | ‘option piion 3 ‘options [Answers ichis nampa! he martenance cont fered Seren ts sence sett : Kenmore refrigerators, dishwashers and microwaves? Sowvico Exper ‘Are Good Eh a pond peroOneR? ane ae ae Tae 3 Jin ste deternar of whether arcing shoaEe frystaty | Aisencepesivty | tony Pereton 3 ctisroan 51 rice Skndoce Toxine caves Teomsoge] SRGEGEEN |eatsante eames | 2 7 _ “nom | _Baafarsterng | Theva he iencitetolonnaiceninmatiecaremnert ocr ienashe? | Rerlarentrats | erpineeiniern | ,bawltawars, | mevanraite | 4 dha pocge cle she wens wctave pec? 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Peorlepoceiangfosseenyreciona remonprocsiang Psi sdece : aan ata ae ia aT eng omar farsa tawlnge | rSaning connor” pares Sara Wa freeones orongseviee 3 ra Insevceircusties wich fie tosbelow secenelyinpocany Poe Pvc eadence pocees, ony retin the sever ore anh de! ipact onthe : frcoves at ofthe caicetba ich nm aaa NSP Eanmancaion sonar Pico Vanotie noma reomeryngsevica | 2 ici athe maiodE pong phyealoerc? oath vcd sandler Beprepaed bupdats War nage Tercosteone —(ioccnidone” — findmedamietie Poporrers : cries vide {oir opw aes ear auTAraTOMeyTARTaInGNeT CT POTEET Fev a rc wae fosed por never oe ses nouetrarn,anats he 4 Stursonsunglec™ ‘he sort! marotrgihct eaikessor moves deena ha raion Pew i edt [rrountt money tht eyo oxnechange fe pode 2 [praetor ote BlourGcoorana EAPO joan Poaoane rc aeToditionol Working Mix comprised ftheTelioving companens, —_—_ Provrcxion Prope Price duct 7 ace [Auman actors whe playa portin service delivery and thusinfuence. People Procose Physical ensionmant Place thebuyers percesion;namel, he fim perenne the customer ana : lhe tstrnarsin the serdceervronment ‘Berogiophic seqnantaten axes emarie by 9e,gands, ratio) flacaton orragin | Diese personaly andFercopons Delis and 15 soda oss HV image es : Feligion and education Teh thefoloning wouliba hebextinntaion rosea? — agian yup oh osetia invest iene a Y in egions where cbservart or eonsavave__areamajrcstorser ews isto joss Bude fgrert, the iene citing vetalers dhol ncde religious 2 fre for fers that may include urea, Nga fer Chad [The shore of sarvesin tia GDP has grown henorenaly ondhos TRUE FASE pn the nignest 1 tibutr tothe a GP goth exe [Service Induct ite segment ofthe esoramy tht vides sows to TRUE Fase , [Senicesmorcethg @thermaratng aredon ationshp andvalue TRUE FASE y Femetion eoerenssal of he methods cf cormunvetion aca TRUE Fase renee roy seco ' ide rformaten to dFferet pats about he prec. Fublerdotoneie where thecareunttion enol droity paTorand TRUE FALSE ince press eleoces, panera doo, ahititens,corferances, : rina es es ond events Faces fas tothe enpoyess oie agariznion with whew RUE Fase > FPyscalevdance case prov exelent opportuniienVorthetemee TRUE Fase srry messes ragorsng the cugonittion’s purpese The actual delverystens te customer epatences of thecpactanal RUE Fae fw of he ; ees abo give custome eidence cn which taj te sevice Kary Becpe when they go.an varia re crossing toTeave har digs Goods i rile nites in posh pet esr thet offer a variety of activites forthe dogs such as snrng poo oles, roture woliscrd hayrides, Oop ure arepaving fs 170per night or bas bestrg othe pet resatand upon 3 oral Rs 200 forthe clher aces which would be cecil foesied os, iinet charorevae series inaraiy inseparabi arbi enshobi 7 [serves are vocally produced and ronsured muonecusy. Ths So |rtargby inseporabnty ana ty Fensnooity rnple of heraceisted sewees 2 ‘Sera when acamparyintantanaly weesevinesaathe yi ae wow prartade ancy Paprancs age, geod otha pope to engage indvekal eutororein@ Woy rode otereotes 9 menaradk event 4 [Snicosennotbe sored The deeaibesthe _sharastoviio of Variety jncoportity jncarcetoney riehobity 3 "he servis customer expect cre Gale ha____ secs page FARE Pray arte fecerdony a Hid Toots onary ae cae vice TES pe r erie and a The moby & sewceshas impieatorsfor the choice of aon rice Product feiures rordeeret : ist an lament of physical eden ipment Fes aan EmpinyesTicring — Frmpayee dros z Isnt on abmert of Reon vation Fearne Flowot odiviies ——Fustomer tii 5 Sire erwvorent in whieh thaserveels deleted onawreretie PRocass Peo3e ace Frvscaievconce inand aston meta: ordery tangecompanent tha foctae 4 formance or cornmuricton ofthe serdce Fhe eter acs mis encase People racecar Proaact oy piycealbvilrse Promotion : —ethewiermentin which ever edelveredand whee Physcaleveence fracas Pace People the rover ; festomerintewctand ary tangle components hat facitates sfoqmance reormuriction of the src Inthe absence cf physical precuct sevice prevdeenesatacorea [rtargbe doe nab Toes Bap Faformance messes heuseot ‘hat enable cuseme's to rate ajdmert on th serice ? i Dvicing the consumer maretntodbmesteurer ondforign was Undifeentared Morketaegveniaion (Ease monktng —lneftsegrentaon | > loncwongle of ating en Res Hardware dade on ackertahg pogerte atiost“al — Dferenictad matatng jurarentated race meratng fe BORO pnp foment buying Rocksaw baxesin es res thsisan exarple Inaretna 2 le inservice Wastes, whichol the fostersbelow extremely pre Tiyskalevience — Proseses nena important: representing te service provide, andhaving addrect 1 Impact on te perceived quality of the service tseich shot the element of physica evidence? sommunication —__;customer rice Tangible products comparing soviee| 2 Veh rat the method of providing physical ovidones? jap tho physical Jissvesondidently Bo prepared to update Workin single sitiance ctsarvce fplysicalavaence’ and medemisa the Pepartment ypportuntias idence 4 cur operator gives each returing haldoyrnaKeta bunch of Promotion je eS ysicoT evidence chi Based upon the elements of bthe services morketha rb, ‘ fvhotis this gesture an example of? ie element of marketing thot recurs sport marketers to ramoton Proce ee oduct terri the amount of money that they wll oskin exchonge: 5 for thot procet i ended arieting Wir cornprisedoTtheTloning campanents, People aces ana rysicaTevidence Except 5 redienal Marketing Vix comprised af he folowing components PremovON Pe ree oduct xcept 2 Ilhuman actors wh play port in sanice dalvery andthe Pople race sca environment Place jnfence the buyersperception: namely the frm personne, the 1 fcusiomer and ater customers in the service env arnert, TR rok Tha WRpSrTance cf PHYSIC Svidence in sanisee] —|RTRORS PEG CTSaTng hatter |FeeaRIng ARTEMeT — Wancgng BARS 7 percepxion epectoton bervice uatty yeh one S Caled os Staderaieed ond customiseaTion of aca Pace mc sce evIdGRCR MIN’ FODIE ix {Civties,srnple and carnplexnirnber of steps ard custerner 1 jnvelvernent by when o service is dalworod?" ich We olowirg san expe of ng capOTe POAT Woe Up ca focest Room Gm See pesomkou 2 bya hove? ts 0form of pcdutthat cera fost, bene or ewer ibenend ies sil ejech fefection effre for eae thet or sont infongila and do nck 1 fosutinthe ounershpo! anything? veh cf the folowing stterent desenbea ravetng Mpicaion hat Cason paripaein erie qualiy depnds Penices canbe ead Bewics cannotb fest rome tana of sexwce? yo fect te nmey uncertotable fommunicted vented ‘ ronson hows Iota thoFalaung and eles tho conse ononer ving tha sda gvan fD7C3B AA AIBEDAC AZESCIO ADGEBAD z ith the Flug and elart the con one sng He te quan [1D_7.C. 8B FAVA. 7B AC. AD (ADE SDE A2C ER AD z loth the Felbuing ond sect te creeLonsver usng te coe gvan LDC 5B 4A aw CAD jAZE SDE 2058.4 2 jauh the Fling and sect te crecLanswer usa viecooegven DTC SR4A Ware s0.4C /ADESCHO 265840 5 IMotathe Flowing Lstl Bac serece package 2Acceabity Ine} D.2C. 50.4 N RGEPO} A 20.5 0.4C N2G5C40 A2CEB4D 5 Mota tho Fallowiy LstliProductinariateoneentraton 2Productened!D 2C. 38, 18 4.2B.5.6,40 iA 2E SOC A2CEBAD 2 Mota the Fallorg Lt Neuve of the consort Lime PLabo 3 Equg-D 7-0, 38 CA 228 04C AEB EGLO RICE AD 5 loth the Flug Lt Notre of the consent Lime Lobe §Fqugi:D- 1.5 48 (APE SC 40 ia S0.4C arc ab z [services re economic octvitesoflredby one party to anctherost TRUE Fase fomrony enploring tne bos perfamorces toring dbout Gesied fasts eepanttharselveser nabacts orether azn fer whch ' purchases have eponsibiy [ineproducis thal ore prmoriy seve but raly on physio @qupmTent TRUE FASE kh estos, ' re cote tard the pu seve end seve conrot be (elzod cr ownedby sors, butt canbe taneaTRUE fase 4 2 nm the sence provi tothe savice consumer [inenossaroe rasbeen ransprted ote design and connate TRUE Fase {earspore : fogantothstocaton ct hispor tine: This on example of Feenobi at cours whan a company hlantonaly ures carves cathe aga Bn oar ae Sonea parted ancy parame goees he preps to engage induc austere ma woy that roduc 4 rexteamenarable even? chs earnplec the mcrienancs convactoferedboy Sears ons Save perme ba oad kenmore rehigasen, dishwashers aramicronaves? ' are the deed, presses ond parlarnoree? tee eperincas es a z ichisakey deternnot of whethera prcduct ofenng shouabe — Pryscoy Prudence posanty onary Perception 5 ies a5 Boat Oa see? wuisman S515? eivoe Sonaais Tsar Senice TecnalogepondardSenice —— fafServaeTreammens | > fechnclgies| jennie Crperation desions ts hetelnet sevice at many Fett tisuanghat type of state? tere’ pio ranges (Resconce inns Falla ne, Unio Resort Unifoentcted strategy ose ar tog Coneatition strategy ileertatd ticegy lenan ounaten ater ots develop oer nang Mic cusoMTavetNG Imassimoretng sete larieendtes monerna| nierentxes feachofitscucerers te using which type of catogy? ‘srotogy rmoriting steteay [The Southwest Satoshi the US represent ahh peat more sume patene —— “osnaconomie y fegmentaton vara consume Demographi fimgeting sot lnk zeros gh adr, cv heavy ware dapending = {ner consrnsionpattorsisan exargle of hic Seumerecion ceooiphic Denomapnic | corsumovenpattems | Socbeeoname 5 [rater ih the flourgicen edvartagact ung rumtcegretctin lenin te ood 1 rare nisenolovees Ielomeobusiess to (hag hier pes Nollows ebusresste tage fepremetional [ected os averse, laraeay more etect cy as ofS BORON vans eT HATS GHEEOHETIUEE | Corogopcorayss | _, SoeeTUm, asanayes | MOmeEERMIER |[ne clathna retale top Shop tiesto opneal to the tyle-conscous bnksenstgrec ve tosiengrsiumgantopprgcrsy wect| Sodeeanant: | Poctepeptc | roton} Pamowraptic | jn purs.it of the lotest het foshions. 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Nero oreseocien 1 ester oesctenat eho hefolowng phases best descbesexturm fuattauim | “wehoreaicaive” | Tutiminere actual |ouism ogee nota ftenere inaosngkxonteage | AREA cooranGTON ichene not the eect serie pramtin? 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