Raast

Raast
Raast – Pakistan's Instant Payment System

Send and Receive free Payments using your Mobile Number!
Raast is Pakistan’s first instant payment service which enables secure end-to-end free of cost
digital payments between individuals in real time! This state-of-the-art payment system links
customer account numbers with their registered mobile phone numbers to create a unique
Raast ID.
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MCB Live
Your Bank is now Live on your palm!
MCB Live is the new flagship digital banking solution of MCB Bank that has been especially
designed to offer new and improved services to all our customers.
Packed with smart features, MCB Live offers a host of enhanced features to our customers, with
a view to securely and conveniently conduct financial and non-financial transactions.
MCB Live is user-friendly, its Fast, its Futuristic!
Key Features:
View account balance & transaction details

Pay bills and manage payees
Swiftly Transfer Funds to any Bank via Quick Transfer
Block or unblock debit cards
Find nearby MCB ATMs
Look out for discounts and new promotions
Products inquiry
Bill Payment to 1,000+ Billers
Multiple Accounts Management
Cheque Book Request, Status inquiry and Stop Cheque Request
Account Statement with details of up to 10 transactions
e-Statement Subscription & Un-subscription
Efficiently manage your MCB Debit and Credit Cards
Request for new/replacement Cards online
Activate your Cards for eCommerce, online & International use online
Lodge a detailed Complaint quickly from within the app
Conveniently Donate to leading NGOs and social causes
Download Withholding Tax Certificate.
(ATM Services)
ATM Network
MCB Bank has the Second largest ATM network with 1450+ ATMs including more than 100 off-
site ATMs placed at commercial locations like malls, hospitals etc. for consumer convenience.
The network covers more than 430+ cities across the country and is constantly growing. MCB
Bank has one of the best ATM up times across the industry, ensured by the presence of ATM
monitoring teams working 24/7. We are also proud to be the one of the few banks to have our
entire network installed with anti-skimming devices which helps in safeguarding customers.
MCB ATMs provide our customers with 24-hours of convenience to withdraw cash (up to your
daily limit), transfer money between your accounts, make bill payments, and credit card
payments (for MCB Credit Cards only), get mini-statements for your bank and credit card
accounts, and much more.
Some Helpful Tips

PIN Change
PIN change option is now given so that you can have added security with your MCB card. For
added security, it is advised to change the PIN as soon as you receive your MCB Card. It is also
advised to change the PIN on a regular basis.
Card Loss
In case your MCB card is lost, please inform your MCB Branch or call our 24-hour MCB Bank
Call Centre at 111-000-622.
Incorrect Payment
If by any chance the Automated Teller Machine (ATM) does not dispense the correct amount of
money or does not dispense the money at all, please contact the branch where you were using
the ATM or your Branch and inform them immediately. You will have to complete a “Transaction
Dispute” form (also available online) and the amount will then be credited to your bank account.
Receipts
It is advisable to keep your Automated Teller Machine (ATM) receipts after every transaction. It
is a good way to guard against fraud and make record-keeping easier.
(Call Center)
The state of the art MCB call center is the right choice to keep you in step with your ever hectic
schedule by providing you round the clock services relating to your Bank Accounts, Visa cards
and MCB Lite at any point in time.
Our well-abreast and dedicated call center team is available 24 x 7, 365 days a year to ensure
that your daily financial obligations are taken care of guaranteeing you a good night’s sleep.
Welcome to the MCB Phone Banking Experience: 111-000-MCB (622)
MCB Call Center Offerings

Value Added Features
Regional Languages
Call Rating Feature
Financial Services
Account Balance Inquiry

Funds Transfer Request
Debit / Credit / Prepaid card Transactions Details
Last Six Transactions Details
All Credit Card Related Requests and Payments.
24 Hours Visa Debit, MCB Lite, Prepaid, Credit Card Blocking
Bill Payments PTCL , FESCO, GEPCO, LESCO, MEPCO, PESCO, QESCO, SEPCO, KWSB,
LWASA, RWASA, FWASA, GWASA, CDGK, SNGPL, SSGC, K- ELECTRIC, HESCO, IESCO,
Mobilink, Ufone, Zong, Telenor)
Buy Mobile Topup (Mobilink, Ufone, Zong, Warid Telenor)
Service Activation/Deactivation (SMS Alerts/ E-Statement/Credit Security/I-Insurance etc)
Product Booking Against Reward Points/Installment Plan
Visa Debit Platinum Card Issuance & Replacement
Request for Consumer Products (Home Loans/Car 4U/Credit Cards)
Non Financial Services
MCB Credit & Prepaid Card Activation

Credit Card Contact Details / Address Change Request
Internet Banking Activation
24 Hours Complaint Registration
Mobile Banking Activation
MCB Lite Activation
MCB Products related information
MCB Bank charges
Telephonic PIN Generation
Activation/Reactivation & Blocking of Self Service Products
Why wait for tomorrow to make a request or transactions, give us a call and we will take care of
all your financial needs. 24 x 7 x 365. That’s not all.
(E-Statements)
MCB e-Statement offers you to keep a close eye on your bank account transactions by
receiving your electronic statement. Main features are:
Free of cost
Convenient
Secure
What do we Offer?
Receive in PDF format on your given e-mail address.
Receive on monthly basis and detailed transaction history on semi & bi-annual basis as well.
No charges at all.
((SMS Alert))
MCB Bank brings to you SMS Alerts Service to keep track of your transactions 24/7! Make life
easier by receiving real-time SMS updates for transactions conducted on your account(s). You
no longer need to call or visit the branch to inquire about your daily transactions.
Eligibility Criteria
An active MCB Bank account
A local mobile number
Types of Alerts
Branch Banking Alerts:
Cash Deposit
Cheque Withdrawal & Deposit (MCB)
Cheque Clearing (Debit & Credit)
Cheque Collection
Salary Processing
Banker’s Cheque transactions
Funds Transfer transactions
Call Deposit Receipt transactions
DSC/SSC transactions
RTC transactions
Shares related transactions
Transaction Banking transactions
Home Remittance transactions
FED / WHT related transactions
Account Closure
Digital Banking Alerts:
ATM transactions
Debit Card transactions
Mobile Banking transactions
Internet Banking transactions
Key Features
Multiple registrations: You can receive SMS notifications for all your MCB accounts.
Secure: SMS’s will only be sent to your registered mobile number which you provide at the time
of applying for this service.
You will receive SMS from 6222 (MCB Bank’s short code) only.
In case your mobile number that is in Bank’s record is ported out from your original telecom
operation to another, you may not receive SMS. In order to start receiving SMS, please type
MCB in and send it to 9460.
Service Charges as per Schedule of Bank Charges.
((MCB Loyalty & Discounts))

Your MCB VISA Cards (Debit, Credit, Prepaid, Lite) open up an array of incredible discount
opportunities for you and your loved ones. Whether it’s shopping, dining or lodging that you
want to indulge in simply use your MCB Bank Cards and avail remarkable offers and privileges!
We offer discounts on our entire debit, credit and prepaid portfolio because all our customers
are special to us.
To avail these and many more discount offers apply for any of the cards below:
MCB Visa Debit Card (Platinum, Gold Plus, Gold & Silver)
MCB Credit Card
MCB Lite Card
MCB Prepaid Card
(((MCB Visa Debit Card)))
MCB now brings you Visa Debit card – Pakistan’s 1st chip based debit card. It allows the
customers to enjoy unmatched convenience, enhanced security and round-the-clock
accessibility to their funds.
The MCB Visa Debit card offers innovative promotional schemes designed to reward our
customers every time they use the card to pay for shopping, dining, fuel, travel etc. Features
such as increased withdrawal limits, SMS alerts, door step delivery, instant Automated Teller
Machine (ATM) PIN generation via call center, e-statements and variable spending limits add to
the convenience it offers.
To find out more, call our 24/7 Call Center 111-000-622 or simply visit your nearest MCB
Branch.
MCB GOLD PLUS

International Acceptance
The Visa Gold Plus Card is accepted at more than 50 million merchant locations and close to 2
million Automated Teller Machine (ATM)s across 200 plus countries. Not only this but you can
also access your funds, make payments, and pay bills using your mobile phone from anywhere
in the world.
All Telecom/Device Compatible

Enjoy compatibility everywhere. The MCB Gold Plus innovation works with any telecom service
provider in Pakistan and runs on all internet enabled handsets or smart phones.
Unlimited Transactions
No extra charge. MCB Gold Plus digital payments are demonetized and made free of charges
so that you and your loved ones can save more time and money as you transact more and
more. So now you can make payments and access your money, anytime, anywhere without the
worry of paying a charge every time.
Limits & Fee Structure Gold Plus Gold Silver

Daily Transaction Limits:
Automated Teller Machine (ATM) Withdrawal 100,000 50,000 40,000
Shopping/POS 150,000 100,000 75,000
IBFT 100,000 100,000 75,000
Fee Structure:
Annual/Issuance fee *1,700 1,700 1,100
Replacement Charges * 1,700 1,700 1,100
* Charges exclusive of FED & other taxes, if any.

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Raast

Raast – Pakistan's Instant Payment System

MCB Live is user-friendly, its Fast, its Futuristic!

View account balance & transaction details

Some Helpful Tips

Welcome to the MCB Phone Banking Experience: 111-000-MCB (622)

MCB Call Center Offerings

Account Balance Inquiry

MCB Credit & Prepaid Card Activation

Digital Banking Alerts:

((MCB Loyalty & Discounts))

(((MCB Visa Debit Card)))

MCB GOLD PLUS

All Telecom/Device Compatible

Limits & Fee Structure Gold Plus Gold Silver

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