Guidewire PolicyCenter™

InsuranceSuite Guide
Release 9.0.6
©2018 Guidewire Software, Inc.
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Product Name: Guidewire PolicyCenter

Product Release: 9.0.6
Document Name: InsuranceSuite Guide
Document Revision: 27-November-2018
 Guidewire PolicyCenter 9.0.6 InsuranceSuite Guide

Contents

About PolicyCenter documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Conventions in this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

1 InsuranceSuite features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Overview of InsuranceSuite features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
InsuranceSuite feature-level interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Guidewire products that integrate with core applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Guidewire InsuranceSuite add-on modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
PolicyCenter and ClaimCenter integration features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Policy search in ClaimCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Policy snapshot and policy refresh in ClaimCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Policy location search in ClaimCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
ClaimCenter large loss notification to PolicyCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Claim search in PolicyCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Product model export from PolicyCenter to ClaimCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
PolicyCenter opening ClaimCenter in a browser window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
ClaimCenter opening core applications in a browser window . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
PolicyCenter and BillingCenter integration features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Policy billing information for BillingCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
PolicyCenter renewal flow management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
BillingCenter delinquent payment notification to PolicyCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
PolicyCenter producer, account change notification to BillingCenter . . . . . . . . . . . . . . . . . . . . . . . .13
Multicurrency integration between BillingCenter and PolicyCenter . . . . . . . . . . . . . . . . . . . . . . . . .13
PolicyCenter opening BillingCenter in a browser window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
ContactManager and core application integration features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

2 Overview of InsuranceSuite integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Overview of integrating ClaimCenter and PolicyCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Overview of basic ClaimCenter and PolicyCenter integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
ClaimCenter integration with PolicyCenter for policy retrieval. . . . . . . . . . . . . . . . . . . . . . . . . . .15
PolicyCenter integration with ClaimCenter for claim retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . .16
ClaimCenter and PolicyCenter large loss notification integration. . . . . . . . . . . . . . . . . . . . . . . . . . .17
Overview of integrating BillingCenter and PolicyCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
BillingCenter files and classes for integration with PolicyCenter . . . . . . . . . . . . . . . . . . . . . . . . . . .18
PolicyCenter files and classes for integration with BillingCenter . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Integrating ContactManager with Guidewire Core Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Integrating ClaimCenter with BillingCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

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About PolicyCenter documentation

The following table lists the documents in PolicyCenter documentation:

Document Purpose
InsuranceSuite Guide If you are new to Guidewire InsuranceSuite applications, read the InsuranceSuite Guide for informa‐
tion on the architecture of Guidewire InsuranceSuite and application integrations. The intended read‐
ers are everyone who works with Guidewire applications.
Application Guide If you are new to PolicyCenter or want to understand a feature, read the Application Guide. This guide
describes features from a business perspective and provides links to other books as needed. The in‐
tended readers are everyone who works with PolicyCenter.
Database Upgrade Guide Describes the overall PolicyCenter upgrade process, and describes how to upgrade your PolicyCenter
database from a previous major version. The intended readers are system administrators and imple‐
mentation engineers who must merge base application changes into existing PolicyCenter application
extensions and integrations.
Configuration Upgrade Guide Describes the overall PolicyCenter upgrade process, and describes how to upgrade your PolicyCenter
configuration from a previous major version. The intended readers are system administrators and im‐
plementation engineers who must merge base application changes into existing PolicyCenter applica‐
tion extensions and integrations. The Configuration Upgrade Guide is published with the Upgrade
Tools and is available from the Guidewire Community.
New and Changed Guide Describes new features and changes from prior PolicyCenter versions. Intended readers are business
users and system administrators who want an overview of new features and changes to features. Con‐
sult the “Release Notes Archive” part of this document for changes in prior maintenance releases.
Installation Guide Describes how to install PolicyCenter. The intended readers are everyone who installs the application
for development or for production.
System Administration Guide Describes how to manage a PolicyCenter system. The intended readers are system administrators re‐
sponsible for managing security, backups, logging, importing user data, or application monitoring.
Configuration Guide The primary reference for configuring initial implementation, data model extensions, and user inter‐
face (PCF) files for PolicyCenter. The intended readers are all IT staff and configuration engineers.
PCF Reference Guide Describes PolicyCenter PCF widgets and attributes. The intended readers are configuration engineers.
Data Dictionary Describes the PolicyCenter data model, including configuration extensions. The dictionary can be gen‐
erated at any time to reflect the current PolicyCenter configuration. The intended readers are configu‐
ration engineers.
Security Dictionary Describes all security permissions, roles, and the relationships among them. The dictionary can be
generated at any time to reflect the current PolicyCenter configuration. The intended readers are con‐
figuration engineers.
Globalization Guide Describes how to configure PolicyCenter for a global environment. Covers globalization topics such as
global regions, languages, date and number formats, names, currencies, addresses, and phone num‐
bers. The intended readers are configuration engineers who localize PolicyCenter.
Rules Guide Describes business rule methodology and the rule sets in Guidewire Studio for PolicyCenter. The in‐
tended readers are business analysts who define business processes, as well as programmers who
write business rules in Gosu.
Contact Management Guide Describes how to configure Guidewire InsuranceSuite applications to integrate with ContactManager
and how to manage client and vendor contacts in a single system of record. The intended readers are
PolicyCenter implementation engineers and ContactManager administrators.

About PolicyCenter documentation 5

Guidewire PolicyCenter 9.0.6 InsuranceSuite Guide

Document Purpose
Best Practices Guide A reference of recommended design patterns for data model extensions, user interface, business
rules, and Gosu programming. The intended readers are configuration engineers.
Integration Guide Describes the integration architecture, concepts, and procedures for integrating PolicyCenter with ex‐
ternal systems and extending application behavior with custom programming code. The intended
readers are system architects and the integration programmers who write web services code or plu‐
gin code in Gosu or Java.
Java API Reference Javadoc‐style reference of PolicyCenter Java plugin interfaces, entity fields, and other utility classes.
The intended readers are system architects and integration programmers.
Gosu Reference Guide Describes the Gosu programming language. The intended readers are anyone who uses the Gosu lan‐
guage, including for rules and PCF configuration.
Gosu API Reference Javadoc‐style reference of PolicyCenter Gosu classes and properties. The reference can be generated
at any time to reflect the current PolicyCenter configuration. The intended readers are configuration
engineers, system architects, and integration programmers.
Glossary Defines industry terminology and technical terms in Guidewire documentation. The intended readers
are everyone who works with Guidewire applications.
Product Model Guide Describes the PolicyCenter product model. The intended readers are business analysts and implemen‐
tation engineers who use PolicyCenter or Product Designer. To customize the product model, see the
Product Designer Guide.
Product Designer Guide Describes how to use Product Designer to configure lines of business. The intended readers are busi‐
ness analysts and implementation engineers who customize the product model and design new lines
of business.

Conventions in this document

Text style Meaning Examples
italic Indicates a term that is being defined, A destination sends messages to an external system.
added emphasis, and book titles. In Navigate to the PolicyCenter installation directory by running the
monospace text, italics indicate a variable to following command:
be replaced.
cd installDir

bold Highlights important sections of code in for (i=0, i<someArray.length(), i++) {

examples. newArray[i] = someArray[i].getName()
}

narrow bold The name of a user interface element, such Click Submit.
as a button name, a menu item name, or a
tab name.
monospace Code examples, computer output, class and The getName method of the IDoStuff API returns the name of the
method names, URLs, parameter names, object.
string literals, and other objects that might
appear in programming code.
monospace italic Variable placeholder text within code Run the startServer server_name command.
examples, command examples, file paths, Navigate to http://server_name/index.html.
and URLs.

Support
For assistance, visit the Guidewire Community.
6 About PolicyCenter documentation
 Guidewire PolicyCenter 9.0.6 InsuranceSuite Guide

Guidewire customers
https://community.guidewire.com

Guidewire partners
https://partner.guidewire.com

About PolicyCenter documentation 7

Guidewire PolicyCenter 9.0.6 InsuranceSuite Guide

8 About PolicyCenter documentation

chapter 1

InsuranceSuite features

Guidewire InsuranceSuite is a set of three core applications that support the three core business functions of property
and casualty insurance enterprise: policy management, billing management, and claim management. The three
products are:
• PolicyCenter
• BillingCenter
• ClaimCenter
In addition, ContactManager is available to the core applications to serve as the system of record for contacts and
clients.
All these applications are designed to integrate with one another and to pass information to one other.

Overview of InsuranceSuite features

InsuranceSuite consists of three Guidewire core applications, each of which is the core system for one of the three
main types of data for property and casualty insurance companies:
• PolicyCenter – Create and manage insurance policies. You can design your product definition and manage
producers, accounts, and policies. You can create new policies in PolicyCenter, and optionally migrate existing
policies on renewal. PolicyCenter supports archiving old policies in a separate external system and restoring
those policies in PolicyCenter.
• BillingCenter – Manage billing for accounts, producers, and policies.
• ClaimCenter – Manage claims on existing policies. ClaimCenter supports archiving old closed claims in a
separate external system and restoring those claims in ClaimCenter. ClaimCenter also includes ContactManager.
Guidewire InsuranceSuite applications use a shared technology platform. There are built-in integrations between the
applications, and you can extend and configure the applications to meet your needs.

InsuranceSuite feature‐level interactions

The following diagram describes important feature-level interactions among the core Guidewire applications,
ContactManager, Guidewire Client Data Management, and some common additional applications and add-ons.

InsuranceSuite features 9
Guidewire PolicyCenter 9.0.6 InsuranceSuite Guide

Guidewire InsuranceSuite™ Feature‐level Integrations

PolicyCenter ClaimCenter
Search for claims

Search for policies

Migrate policy lines of business to the ClaimCenter data model (offline)

Get policy snapshot, and refresh as needed

Notify of unusually large losses on the policy

Reinsurance
Get reinsurance information relevant for claims
Management

ClaimCenter
Reports
Guidewire
Rating
BillingCenter

New policy period

Billing implications from a policy change
Reinstatements (after a cancel)
Get list of available billing plans, or preview of the payment schedule
Set up producers
Manage accounts
Notify for initial payment for a renewal
Notify for cancellation due to non-payment

Client contact data Client contact data

PolicyCenter BillingCenter
Reports Reports

Client Data
Management Client contact data

ContactManager Vendor contact data

Guidewire products that integrate with core applications

The following Guidewire products integrate with the Guidewire core applications:
• Guidewire ContactManager – Provides optional contact management for the core applications.
ContactManager is included with ClaimCenter for vendor management. For customer data, you can license
Client Data Management to use ContactManager with customer data with any Guidewire core application.
ContactManager can serve as the system of record for contact and client data for the InsuranceSuite applications.
See “ContactManager and core application integration features” on page 14.
• Guidewire Data Hub – A relational database that unifies, transforms, conforms, validates, and stores data from
application databases existing in property and casualty insurance systems. DataHub integrates and standardizes
data from Guidewire InsuranceSuite as well as legacy and third-party source systems.
• Guidewire InfoCenter – An enterprise data warehouse that stores property and casualty insurance data in
organized, easy-to-use formats, and supports querying and analysis of this data for business intelligence.
InfoCenter loads policy, billing, and claim data from Guidewire DataHub.
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 Guidewire PolicyCenter 9.0.6 InsuranceSuite Guide

• Guidewire Live – A cloud analytics platform that combines data from internal and external sources to enable
data analysis and visualization for precise decision-making.
• Guidewire Predictive Analytics – A platform that turns data into actionable insights, empowering insurers to
make data-driven decisions throughout the insurance lifecycle.
• Guidewire Underwriting Management – Consolidates tools, risk information, third-party data, and reports that
underwriters and producers need to collaborate on risk assessment decisions.
• Digital Portals– Support for omnichannel self-service across policy, billing, and claims to external stakeholders
such as agents, brokers, policyholders, and vendors.

Guidewire InsuranceSuite add‐on modules

There are additional Guidewire products that add functionality to InsuranceSuite applications:
• Guidewire Rating Management – Built-in advanced rating engine, including configuration user interface, that
integrates with PolicyCenter.
• Guidewire Reinsurance Management – Both ClaimCenter and PolicyCenter work with reinsurance data. For
PolicyCenter, you must license the Reinsurance Management add-on.
• Guidewire Client Data Management – Enables customer contact data management for all Guidewire core
applications. See “ContactManager and core application integration features” on page 14.
• Guidewire Product Content Management – US Standards Based Templates and line of business content.
Standards Based Templates facilitate implementation and maintenance of ISO, NCCI, and state bureau insurance
products. Line of business content for PolicyCenter significantly reduces time and effort spent on product
configuration and maintenance.
• London Market Messaging – Works with ClaimCenter to address requirements of international insurers and the
London market.

PolicyCenter and ClaimCenter integration features

PolicyCenter and ClaimCenter integrate to provide added functionality for each product.

See also
• “Overview of integrating ClaimCenter and PolicyCenter” on page 15

Policy search in ClaimCenter

In the ClaimCenter application, a user can search for a policy and specify a loss date. ClaimCenter sends the search
request to PolicyCenter, which returns the requested data.

See also
• “Searching for candidate policies” in the ClaimCenter Application Guide, which is in the separate ClaimCenter
documentation set

Policy snapshot and policy refresh in ClaimCenter

ClaimCenter saves a claim with a policy snapshot, a copy of the policy that includes policy subobjects. ClaimCenter
users can examine a policy snapshot to verify coverage information in real time.
If needed later, a ClaimCenter user can refresh the policy from PolicyCenter to reflect changes to the policy as of
that loss date. Alternatively, if the claim loss date changes, ClaimCenter retrieves a different policy snapshot. The
ClaimCenter policy refresh feature is highly configurable.

See also
• “Policy refresh overview” in the ClaimCenter Integration Guide
InsuranceSuite features 11
Guidewire PolicyCenter 9.0.6 InsuranceSuite Guide

Policy location search in ClaimCenter

To track catastrophes in ClaimCenter, ClaimCenter searches PolicyCenter for policy locations in a geographic area.
Each policy location found includes address, policy number, the insured, and total insured values for risks associated
with the location. Policy locations near catastrophes might be eligible for reinsurance.

See also
• “Catastrophe dashboard” in the ClaimCenter Application Guide

ClaimCenter large loss notification to PolicyCenter

When there is an unusually large loss on a policy, ClaimCenter can notify PolicyCenter. The rules for notification
are configurable by line of business. PolicyCenter can use this information to trigger automatic underwriting rules
that determine whether to renew the policy. You can apply consistent automated underwriting rules to evaluate loss,
rather than waste time for underwriters in common cases.

See also
• “Policy system notifications” in the PolicyCenter Integration Guide
• “Enabling large loss notification integration” in the PolicyCenter Installation Guide

Claim search in PolicyCenter

In the PolicyCenter application, a user can search for claims by specifying a policy number or claim number.
PolicyCenter sends the request to ClaimCenter, which performs the search and returns the information to
PolicyCenter. A typical use of this feature is to view the claims that have been filed against a policy.

See also
• “Claim search from PolicyCenter” in the PolicyCenter Integration Guide
• “Claim search web wervice for Policy system integration” in the ClaimCenter Integration Guide

Product model export from PolicyCenter to ClaimCenter

If you use both ClaimCenter and PolicyCenter, you can keep business model data synchronized between the
products. PolicyCenter includes the ClaimCenter Typelist Generator tool, which synchronizes your ClaimCenter line
of business model with your PolicyCenter product model.

See also
• “PolicyCenter product model import into ClaimCenter” in the Integration Guide

PolicyCenter opening ClaimCenter in a browser window

There are screens in PolicyCenter that enable the user to open ClaimCenter in a separate browser window. In the
new window, the user can directly view and edit claim information. The technical description is that a PolicyCenter
exit point calls an entry point for the other Guidewire application.

See also
• “PolicyCenter exit points to the claim and billing applications” in the PolicyCenter Integration Guide

ClaimCenter opening core applications in a browser window

There are screens in ClaimCenter that enable the user to open PolicyCenter or ContactManager in a separate browser
window. In the new window, depending on the applications that is open, the user can directly view and edit policy
12 chapter 1: InsuranceSuite features
 Guidewire PolicyCenter 9.0.6 InsuranceSuite Guide

information or contact information. The technical description is that a ClaimCenter exit point calls an entry point for
the other Guidewire application.

See also
• “ClaimCenter exit points to the policy and contact management applications” in the ClaimCenter Integration
Guide

PolicyCenter and BillingCenter integration features

PolicyCenter and BillingCenter can integrate to provide additional functionality for each product.

See also
• For details of the PolicyCenter billing integration, see the PolicyCenter Integration Guide.

Policy billing information for BillingCenter

After a PolicyCenter user binds a policy, PolicyCenter sends the billing information for that policy to BillingCenter.

See also
• “Policy transactions that create a new policy period” in the PolicyCenter Application Guide
• “Policy transactions that create midterm changes” in the PolicyCenter Application Guide

PolicyCenter renewal flow management

For renewals, the timing of the flow of billing information in the renewal cycle from PolicyCenter to Billing Center
depends on which renewal flow you choose. PolicyCenter supports the following renewal flows: bind-and-cancel,
renewal offers, and confirmed renewals.

See also
• For detailed comparisons of the renewal flows, see the Integration Guide.

BillingCenter delinquent payment notification to PolicyCenter

If a policy holder is delinquent with payments, BillingCenter notifies PolicyCenter to begin cancellation for
nonpayment.

See also
• “Cancellations in the billing system integration” in the PolicyCenter Application Guide

PolicyCenter producer, account change notification to BillingCenter

PolicyCenter notifies BillingCenter of new or changed producers or accounts.

See also
• “Organizations and producer codes overview” in the PolicyCenter Application Guide

Multicurrency integration between BillingCenter and PolicyCenter

PolicyCenter and BillingCenter each handle multicurrency accounts and producers differently. The base
configurations of both applications provide features that handle these differences in data that the two applications
send each other about multicurrency accounts and producers.
InsuranceSuite features 13
Guidewire PolicyCenter 9.0.6 InsuranceSuite Guide

See also
• “Multicurrency integration between BillingCenter and PolicyCenter” in the Application Guide

PolicyCenter opening BillingCenter in a browser window

There are parts of the PolicyCenter user interface that optionally open the BillingCenter application in a separate
browser window. In the new window, the user can directly view and edit billing information. The technical
description is that a PolicyCenter exit point calls an entry point for the other core application.

See also
• “PolicyCenter exit points to the claim and billing applications” in the PolicyCenter Integration Guide

ContactManager and core application integration features

ContactManager is designed to be the system of record for contact information across the InsuranceSuite
applications. The following table compares the two types of contact data that ContactManager supports.

Type of con‐ Example contacts Affects products License

tacts
Customers customers and related contacts ClaimCenter Requires the Client Data Management add‐on module.
PolicyCenter See the Guidewire Contact Management Guide.
BillingCenter
Vendors car repair shops, banks, hospi‐ ClaimCenter Vendor data management is included in the ClaimCenter
tals, and lawyers license. See the Guidewire Contact Management Guide.

The information on interactions between ContactManager and core applications is in the Guidewire Contact
Management Guide. This guide covers both integration with ContactManager and various aspects of configuring
core application interactions with ContactManager.

14 chapter 1: InsuranceSuite features

chapter 2

Overview of InsuranceSuite
integration

The applications in the InsuranceSuite integrate with each other primarily through plugins and web services.
Guidewire applications publish web services to accept data and commands from other applications. Each Guidewire
application uses plugins to pass data and issue commands to the published web services of the other applications.
Additionally, there are configuration files and classes involved in setting up the integrations, and in some cases, that
modify data passed between the applications.
The topics that describe these integrations are in various guides in your installation. The topics that follow provide
an introduction followed by links to those topics.

Overview of integrating ClaimCenter and PolicyCenter

You set up the integration between ClaimCenter and PolicyCenter primarily by specifying plugin implementations in
each application that use web services provided by the other application. There are additional configuration files and
classes involved in the setup as well.

Overview of basic ClaimCenter and PolicyCenter integration

The basic integration enables ClaimCenter to find and retrieve policies from PolicyCenter. It also enables
PolicyCenter to transfer policy information to ClaimCenter.

ClaimCenter integration with PolicyCenter for policy retrieval

A user in ClaimCenter can search for a policy stored in PolicyCenter and retrieve it, and ClaimCenter can
subsequently update its copy of the policy.
The ClaimCenter side of this integration is described in:
• “Policy search plugin” in the ClaimCenter Integration Guide
• For information on setting up ClaimCenter with PolicyCenter to retrieve policy information, see the Installation
Guide.
The PolicyCenter side of this integration is described in:
• "Policy search web service for claim system integration" in the Integration Guide
Overview of InsuranceSuite integration 15
Guidewire PolicyCenter 9.0.6 InsuranceSuite Guide

ClaimCenter files and classes for basic integration with PolicyCenter

This topic does not provide integration instructions. For information on setting up ClaimCenter with PolicyCenter to
retrieve policy information, see the Installation Guide.
The following files and classes are provided by ClaimCenter for configuring basic PolicyCenter integration:
• suite-config.xml – An XML configuration file that you edit to indicate which Guidewire applications are
installed and available for integration.
• config.xml – The main XML configuration file for ClaimCenter. You edit this file to set the URL for
PolicyCenter.
• IPolicySearchAdapter.gwp – The registry for the ClaimCenter plugin class that implements PolicyCenter
integration. In the base configuration, a demo plugin is registered that does not work with PolicyCenter.
• wsi.remote.gw.webservice.pc.PCConfigurationProvider – Defines the user name and password that
ClaimCenter uses to connect with PolicyCenter.
• For integration with PolicyCenter 9:
◦ gw.plugin.pcintegration.pc900.PolicySearchPCPlugin – You register this plugin class for integration
with PolicyCenter 9. This class implements the IPolicySearchAdapter Gosu interface and calls PolicyCenter
web services retrieved in the web collection pc900.wsc.
◦ pc900.wsc – The web collection for PolicyCenter 9 web services, the WSDL for use by ClaimCenter plugin
implementation classes.
◦ config/datamapping/pc/900/pc-to-cc-data-mapping.xml – Maps SOAP data sent from PolicyCenter to
the entities used to represent policies in ClaimCenter. Works with PolicyCenter 9.
• For integration with PolicyCenter 8:
◦ gw.plugin.pcintegration.pc800.PolicySearchPCPlugin – You register this plugin class for integration
with PolicyCenter 8. This class implements the IPolicySearchAdapter Gosu interface and calls PolicyCenter
web services retrieved in the web collection pc800.wsc.
◦ pc800.wsc – The web collection for PolicyCenter 8 web services, the WSDL for use by ClaimCenter plugin
implementation classes.
◦ config/datamapping/pc/800/pc-to-cc-data-mapping.xml – Maps SOAP data sent from PolicyCenter to
the entities used to represent policies in ClaimCenter. Works with PolicyCenter 8.
• Web services that ClaimCenter publishes for use by PolicyCenter for basic integration:
◦ PolicyCenter 9 – gw.webservice.cc.cc900.pcintegration.PCClaimSearchIntegrationAPI
◦ PolicyCenter 8 – gw.webservice.cc.cc800.pcintegration.PCClaimSearchIntegrationAPI

PolicyCenter integration with ClaimCenter for claim retrieval

PolicyCenter can search for a claim stored in ClaimCenter and retrieve it.
The PolicyCenter view of this integration is described in:
• Claim system integration overview" in the PolicyCenter Application Guide
• "Claim search from PolicyCenter" in the PolicyCenter Integration Guide
• “PolicyCenter files and classes for basic integration with ClaimCenter” on page 16

PolicyCenter files and classes for basic integration with ClaimCenter

Note: This topic does not provide integration instructions. For information on setting up PolicyCenter
to retrieve claim information, see the Installation Guide.
The following files and classes are provided by PolicyCenter for configuring basic ClaimCenter integration:
• suite-config.xml – An XML configuration file that you edit to indicate which Guidewire applications are
installed and available for integration.
• config.xml – The main XML configuration file for PolicyCenter. You edit this file to set the URL for
ClaimCenter.
• IClaimSearchPlugin.gwp – The registry for the PolicyCenter plugin class that implements ClaimCenter
integration. In the base configuration, a demo plugin is registered that does not work with ClaimCenter.
16 chapter 2: Overview of InsuranceSuite integration
 Guidewire PolicyCenter 9.0.6 InsuranceSuite Guide

• wsi.remote.gw.webservice.cc.CCConfigurationProvider – Defines the user name and password that

PolicyCenter uses to connect with ClaimCenter.
• For integration with ClaimCenter 9:
◦ gw.plugin.claimsearch.cc900.GWClaimSearchPlugin – You register this plugin class for integration with
ClaimCenter 9. This class implements the IClaimSearchPlugin Gosu interface and calls ClaimCenter web
services retrieved in the web collection cc900.wsc.
◦ cc900.wsc – The web collection for ClaimCenter 9 web services, the WSDL for use by PolicyCenter plugin
implementation classes.
• For integration with ClaimCenter 8:
◦ gw.plugin.claimsearch.cc800.GWClaimSearchPlugin – You register this plugin class for integration with
ClaimCenter 8. This class implements the IClaimSearchPlugin Gosu interface and calls ClaimCenter web
services retrieved in the web collection cc800.wsc.
◦ cc800.wsc – The web collection for ClaimCenter 8 web services, the WSDL for use by PolicyCenter plugin
implementation classes.
• Web services that PolicyCenter publishes for use by ClaimCenter for basic integration:
◦ ClaimCenter 9 – gw.webservice.pc.pc900.ccintegration.CCPolicySearchIntegration
◦ ClaimCenter 8 – gw.webservice.pc.pc800.ccintegration.CCPolicySearchIntegration

ClaimCenter and PolicyCenter large loss notification integration

There is a large loss notification integration that is optional. This integration requires that:
• ClaimCenter be integrated with PolicyCenter for policy retrieval.
• PolicyCenter be integrated with ClaimCenter for claim retrieval.

See also

• “ClaimCenter integration with PolicyCenter for policy retrieval” on page 15

• “PolicyCenter integration with ClaimCenter for claim retrieval” on page 16
• Installation Guide

Overview of integrating BillingCenter and PolicyCenter

You set up the integration between BillingCenter and PolicyCenter primarily by specifying plugin implementations
in each application that use web services provided by the other application. There are additional configuration files
and classes involved in the setup as well.
The integration enables PolicyCenter and BillingCenter to exchange information about accounts, policies, producers,
producer codes, and billing. Accounts and policy periods are shared between BillingCenter and PolicyCenter.
BillingCenter sends delinquency notices to PolicyCenter.
When PolicyCenter starts, it sends Producer, ProducerCode, Account, and Policy entity instances to
BillingCenter. Therefore, you must start BillingCenter before PolicyCenter.

See also

• For a general overview of BillingCenter integration with a policy administration system, see the BillingCenter
Integration Guide.
• “Billing integration” in the PolicyCenter Integration Guide.
• “Billing system integration” in the PolicyCenter Application Guide.

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BillingCenter files and classes for integration with PolicyCenter

Note: This topic does not provide integration instructions. For integration instructions, see
“Integrating BillingCenter and PolicyCenter” in the Installation Guide.
The following files and classes are provided by BillingCenter for configuring basic PolicyCenter integration:
• suite-config.xml – An XML configuration file that you edit to indicate which Guidewire applications are
installed and available for integration.
• IPolicySystemPlugin.gwp – The registry for the BillingCenter plugin class that implements PolicyCenter
integration. In the base configuration, a demo plugin is registered that does not work with PolicyCenter.
• For integration with PolicyCenter 9:
◦ gw.plugin.pas.pc900.PCPolicySystemPlugin – You register this plugin class for integration with
PolicyCenter 9. This class implements the IPolicySystemPlugin Gosu interface and calls PolicyCenter web
services retrieved in the web collection pc900.wsc. You also set the user name and password that BillingCenter
uses to connect with PolicyCenter in the registry editor.
◦ pc900.wsc – The web collection for PolicyCenter 9 web services, the WSDL for use by BillingCenter plugin
implementation classes.
• For integration with PolicyCenter 8.0.1 and later:
◦ gw.plugin.pas.pc800.PCPolicySystemPlugin – You register this plugin class for integration with
PolicyCenter 8.0.1 and later. This class implements the IPolicySystemPlugin Gosu interface and calls
PolicyCenter web services retrieved in the web collection pc800.wsc. You also set the user name and password
that BillingCenter uses to connect with PolicyCenter in the registry editor.
◦ pc800.wsc – The web collection for PolicyCenter 8.0.1 and later web services, the WSDL for use by
BillingCenter plugin implementation classes.
• BillingCenter publishes the following web services in the base configuration for use by PolicyCenter:
◦ gw.webservice.policycenter.bc900.BillingAPI
◦ gw.webservice.policycenter.bc900.BillingSummaryAPI
◦ gw.webservice.bc.bc900.BCAPI
◦ gw.webservice.bc.bc900.PaymentInstrumentAPI
◦ gw.webservice.policycenter.bc801.BillingAPI
◦ gw.webservice.policycenter.bc801.BillingSummaryAPI
◦ gw.webservice.bc.bc801.BCAPI
◦ gw.webservice.bc.bc801.PaymentInstrumentAPI

PolicyCenter files and classes for integration with BillingCenter

Note: This topic does not provide integration instructions. For integration instructions, see the
Installation Guide.
The following files and classes are provided by PolicyCenter for configuring basic BillingCenter integration.
• suite-config.xml – An XML configuration file that you edit to indicate which Guidewire applications are
installed and available for integration.
• config.xml – The main XML configuration file for PolicyCenter. You edit this file to set the URL for
BillingCenter.
• IBillingSystemPlugin.gwp – The registry for the PolicyCenter plugin class that implements basic
BillingCenter integration. In the base configuration, a demo plugin is registered that does not work with
BillingCenter.
• IBillingSummaryPlugin.gwp – The registry for the PolicyCenter plugin class that implements BillingCenter
integration for PolicyCenter billing screens. In the base configuration, a demo plugin is registered that does not
work with BillingCenter.
• wsi.remote.gw.webservice.bc.BCConfigurationProvider – Defines the user name and password that
PolicyCenter uses to connect with BillingCenter.
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• For integration with BillingCenter 9:

◦ gw.plugin.billing.bc900.BCBillingSystemPlugin – You register this plugin class for integration with
BillingCenter 9. This class implements the IBillingSystemPlugin Gosu interface and calls BillingCenter
web services retrieved in the web collection bc900.wsc.
◦ gw.plugin.billing.bc900.BCBillingSummaryPlugin – You register this plugin class with BillingCenter 9
to integrate the PolicyCenter billing screens with BillingCenter. This class implements the
IBillingSummaryPlugin Gosu interface and calls BillingCenter web services retrieved in the web collection
bc900.wsc.
◦ bc900.wsc – The web collection for BillingCenter 9 web services, the WSDL for use by BillingCenter plugin
implementation classes.
• For integration with BillingCenter 8.0.1 and later:
◦ gw.plugin.billing.bc800.BCBillingSystemPlugin – You register this plugin class for integration with
BillingCenter 8.0.1 and later. This class implements the IBillingSystemPlugin Gosu interface and calls
BillingCenter web services retrieved in the web collection bc800.wsc.
◦ gw.plugin.billing.bc800.BCBillingSummaryPlugin – You register this plugin class with BillingCenter
8.0.1 and later to integrate the PolicyCenter billing screens with BillingCenter. This class implements the
IBillingSummaryPlugin Gosu interface and calls BillingCenter web services retrieved in the web collection
bc800.wsc.
◦ bc800.wsc – The web collection for BillingCenter 8.0 web services, the WSDL for use by PolicyCenter plugin
implementation classes.
• PolicyCenter publishes the following web services in the base configuration for use by BillingCenter:
◦ gw.webservice.pc.pc900.job.PolicyRenewalAPI
◦ gw.webservice.pc.pc900.job.CancellationAPI
◦ gw.webservice.pc.pc800.job.PolicyRenewalAPI
◦ gw.webservice.pc.pc800.job.CancellationAPI

Integrating ContactManager with Guidewire Core Applications

ContactManager is the Guidewire address book application that can serve as the system of record for managing
clients and external contacts, such as vendors. Integrating ContactManager with Guidewire core applications is
covered in the Guidewire Contact Management Guide.

Integrating ClaimCenter with BillingCenter

The default implementation of InsuranceSuite provides no integration between BillingCenter and ClaimCenter
because the policy information that ClaimCenter requires is all available from PolicyCenter.
For example, when an insured files a claim in ClaimCenter, PolicyCenter has accurate information about which
policies are in force. BillingCenter has accurate payment activity on a policy. This payment information is available
to PolicyCenter through the integration with BillingCenter. PolicyCenter business logic determines whether a policy
is in effect if a premium payment is pending and takes into account duration of grace periods. So, ClaimCenter does
not need to integrate with BillingCenter to determine if a policy was in force for the date the claim was made.

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20 chapter 2: Overview of InsuranceSuite integration