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    Previous Experiment: 3 Cashier and 4 Barista (200 Customers)

    Uploaded by

    Christine Mae Cion
    The document summarizes the results of three experiments measuring customer wait and service times at a coffee shop with varying numbers of cashiers and baristas. The first experiment with 3 cashiers and 4 baristas for 200 customers found average wait times of under 1 minute. The second experiment with 4 cashiers and 4 baristas for 1000 customers reduced the average wait time to 0.1 minutes. The third experiment returning to 3 cashiers and 4 baristas but serving 1000 customers kept average wait times similar to the first experiment. Adding another cashier could further reduce wait times to satisfy customers, but would also increase business costs.

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    © All Rights Reserved
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    Previous Experiment: 3 Cashier and 4 Barista (200 Customers)

    Uploaded by

    Christine Mae Cion
    30 views2 pages
    The document summarizes the results of three experiments measuring customer wait and service times at a coffee shop with varying numbers of cashiers and baristas. The first experiment with 3 cashiers and 4 baristas for 200 customers found average wait times of under 1 minute. The second experiment with 4 cashiers and 4 baristas for 1000 customers reduced the average wait time to 0.1 minutes. The third experiment returning to 3 cashiers and 4 baristas but serving 1000 customers kept average wait times similar to the first experiment. Adding another cashier could further reduce wait times to satisfy customers, but would also increase business costs.

    Original Title

    Laboratory Activity #04

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    The document summarizes the results of three experiments measuring customer wait and service times at a coffee shop with varying numbers of cashiers and baristas. The first experiment with 3 cashiers and 4 baristas for 200 customers found average wait times of under 1 minute. The second experiment with 4 cashiers and 4 baristas for 1000 customers reduced the average wait time to 0.1 minutes. The third experiment returning to 3 cashiers and 4 baristas but serving 1000 customers kept average wait times similar to the first experiment. Adding another cashier could further reduce wait times to satisfy customers, but would also increase business costs.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    30 views2 pages

    Previous Experiment: 3 Cashier and 4 Barista (200 Customers)

    Uploaded by

    Christine Mae Cion
    The document summarizes the results of three experiments measuring customer wait and service times at a coffee shop with varying numbers of cashiers and baristas. The first experiment with 3 cashiers and 4 baristas for 200 customers found average wait times of under 1 minute. The second experiment with 4 cashiers and 4 baristas for 1000 customers reduced the average wait time to 0.1 minutes. The third experiment returning to 3 cashiers and 4 baristas but serving 1000 customers kept average wait times similar to the first experiment. Adding another cashier could further reduce wait times to satisfy customers, but would also increase business costs.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    of 2

    PREVIOUS EXPERIMENT: 3 CASHIER AND 4 BARISTA (200 Customers)

    payment_wait_time payment_time order_wait_time order_time


    0 0.60 18.90 3.10 53.10
    1 1.10 19.60 7.40 59.90
    2 1.20 20.90 2.40 53.90
    3 1.30 20.40 7.20 59.30
    4 0.80 20.10 6.30 59.20
    5 0.40 19.10 3.20 54.50
    6 0.90 20.00 3.50 54.60
    7 0.90 20.20 4.50 58.20
    8 0.80 20.20 4.80 58.00
    9 0.70 19.70 3.30 55.30
    AVERAGE AVERAGE AVERAGE AVERAGE
    0.87 seconds 19.91 seconds 4.57 seconds 56.60 seconds

    EXPERIMENT 2: 4 CASHIER AND 4 BARISTA (1000 Customers)

    payment_wait_time payment_time order_wait_time order_time


    0 0.10 19.10 3.90 54.90
    1 0.10 19.00 3.30 53.50
    2 0.10 18.80 2.70 52.90
    3 0.10 19.20 3.40 54.70
    4 0.10 18.70 3.30 53.20
    5 0.10 19.00 3.30 54.00
    6 0.10 18.80 3.50 53.50
    7 0.10 18.90 5.80 56.80
    8 0.10 19.20 5.40 57.10
    9 0.10 19.30 4.90 55.50
    AVERAGE AVERAGE AVERAGE AVERAGE
    0.10 seconds 19.00 seconds 3.95 seconds 54.61 seconds
    EXPERIMENT 1: 3 CASHIER AND 4 BARISTA (1000 Customers)

    payment_wait_time payment_time order_wait_time order_time


    0 0.70 19.40 3.40 53.80
    1 0.70 19.40 4.20 54.80
    2 0.60 19.50 4.20 55.30
    3 0.70 19.30 6.90 59.20
    4 0.70 19.40 2.90 53.90
    5 0.80 19.40 5.00 56.60
    6 0.80 19.50 3.50 54.30
    7 0.60 19.50 4.30 55.20
    8 0.80 19.70 3.70 53.70
    9 0.70 19.30 4.10 56.10
    AVERAGE AVERAGE AVERAGE AVERAGE
    0.71 seconds 19.44 seconds 4.22 seconds 55.29 seconds

    Despite having a large number of customers, changes in


    store working hours, and adding one payment method and
    one item on the menu, Mr. Darkness still can accommodate
    all the customers in less than 1-2 minutes with the same
    three cashiers and four baristas.

    However, hiring one more cashier will make the serving time
    much lesser. Thus, Mr. Darkness might need more income if he
    wanted to add more cashiers to satisfy his customers.

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