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CHAPTER - 1

ABOUT THE COMPANY

1.1 Brief History of the Company

TATA MOTORS PROFILE Tata Motors Limited (TML), a USD 42 billion organization, is India’s
largest automobile company by revenues. The company is a leading global manufacturer of cars,
utility vehicles, buses, trucks and defence vehicles and is working towards developing Smart
Mobility Solutions for Smart Cities. Tata Motors is also developing a smart range of EVs, to
accelerate the adoption of Electric Vehicles (EV) in the country, supporting the government’s
mission on electric vehicles. Incorporated in India, in the year 1945, Tata Motors is a part of the
USD 100 billion Tata group and has operations across India, UK, South Korea, Thailand, South
Africa, and Indonesia. A leader in the Indian commercial vehicle market, Tata Motors also ranks
amongst India’s top passenger vehicle manufacturers, with over 9 million vehicles plying on Indian
roads. The company has played an instrumental role in transforming the country into a destination
for world-class automotive manufacturing and continues to work towards building the nation. Tata
Motors has always been at the forefront of innovating technologies and providing products and
experiences catering to the discerning needs of our customers across both passenger and
commercial vehicles business. With its corporate brand identity - Connecting Aspirations, Tata
Motors continues to create segment-defining products that will fire up the imagination of customers
- generation after generation; reiterating the company’s promise of offering better journeys. With
some of the worlds’ most iconic brands, including Jaguar Land Rover in the UK, Tata Daewoo in
South Korea, and a network of 76 subsidiaries globally, the company has consolidated its position
as the Tata Motors Group.

In India, Tata Motors’ presence cuts across the length and breadth of the country with a
manufacturing base spread across its biggest industrial hubs; Jamshedpur (Jharkhand), Pune
(Maharashtra), Lucknow (Uttar Pradesh), Pantnagar (Uttarakhand), Sanand (Gujarat) and Dharwad

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(Karnataka). Recognized for its world-class quality, originality, engineering and design excellence,
the company is on the path of shaping the future of mobility in India. With a strong team of 4,500
engineers, scientists and technicians at the company’s Engineering Research Centre, Tata Motors’
R&D centres span multiple geographies, including Pune (India), UK and South Korea. For the
rapidly changing automotive environment, Tata Motors launched its sub-brand – TAMO. TAMO
acts as an incubating center of innovation towards new technologies, business models and
partnerships in order to define future mobility solutions. It operates as an agile, ring-fenced vertical,
in the first step on a low volume, low investment model to provide fast tracked proves of
technologies and concepts. TAMO will transform the experience of interfacing and interacting with
customers and the wider community. It will provide a digital ecosystem, which will be leveraged by
Tata Motors to support the mainstream business in the future. Sustainability and the spirit of ‘giving
back to society’ serves as the guiding philosophy at Tata Motors; along with good corporate
citizenship, which is strongly embedded in the company’s DNA. Through the Affirmative Action
Programme, it has touched the lives of more than 5 lakh people in FY 16-17.

1.2 Major Milestones

Tata Motors was founded in 1945, as a locomotive manufacturer. Tata Group entered the
commercial vehicle sector in 1954 after forming a joint venture with Daimler-Benz of Germany.
After years of dominating the commercial vehicle market in India, Tata Motors entered the
passenger vehicle market in 1991 by launching the Tata Sierra, a sport utility vehicle based on the
Tata Mobile platform. Tata subsequently launched the Tata Estate (1992; a station wagon design
based on the earlier Tata Mobile), the Tata Sumo (1994, a 5-door SUV) and the Tata Safari (1998).

Tata launched the Indica in 1998, a fully indigenous Indian passenger car tailor-made to suit Indian
consumer needs though styled by I.D.E.A, Italy. Although initially criticised by auto analysts, its
excellent fuel economy, powerful engine, and an aggressive marketing strategy made it one of the
best-selling cars in the history of the Indian automobile industries. A newer version of the car,
named Indica V2, was a major improvement over the previous version and quickly became a mass
favourite. Tata Motors also successfully exported large numbers of the car to South Africa. The
success of the Indica played a key role in the growth of Tata Motors.

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In 2004, Tata Motors acquired Daewoo's South Korea-based truck manufacturing unit, Daewoo
Commercial Vehicles Company, later renamed Tata Daewoo.

On 27 September 2004, Ratan Tata, the Chairman of Tata Motors, rang the opening bell at the New
York Stock Exchange to mark the listing of Tata Motors.

In 2005, Tata Motors acquired a 21% controlling stake in the Spanish bus and coach manufacturer
Hispano Carrocera. Tata Motors continued its market area expansion through the introduction of
new products such as buses (Starbus and Globus, jointly developed with subsidiary Hispano
Carrocera) and trucks (Novus, jointly developed with subsidiary Tata Daewoo).

In 2006, Tata formed a joint venture with the Brazil-based Marcopolo, Tata Marcopolo Bus, to
manufacture fully built buses and coaches.

In 2008, Tata Motors acquired the English car maker Jaguar Land Rover, manufacturer of the
Jaguar and Land Rover from Ford Motor Company.

In May 2009, Tata unveiled the Tata World Truck range jointly developed with Tata Daewoo; the
range went on sale in South Korea, South Africa, the SAARC countries, and the Middle East at the
end of 2009.

Tata acquired full ownership of Hispano Carrocera in 2009.

In 2009, its Lucknow plant was awarded the "Best of All" Rajiv Gandhi National Quality Award.

In 2010, Tata Motors acquired an 80% stake in the Italian design and engineering company Trilix
for €1.85 million. The acquisition formed part of the company's plan to enhance its styling and
design capabilities.

In 2012, Tata Motors announced it would invest around ₹6 billion in the development of Futuristic
Infantry Combat Vehicles in collaboration with DRDO.

In 2013, Tata Motors announced it will sell in India, the first vehicle in the world to run on
compressed air (engines designed by the French company MDI) and dubbed "Mini CAT".

In 2014, Tata Motors introduced first Truck Racing championship in India "T1 Prima Truck Racing
Championship".

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On 26 January 2014, the Managing Director Karl Slym was found dead. He fell from the 22nd floor
to the fourth floor of the Shangri-La Hotel in Bangkok, where he was to attend a meeting of Tata
Motors Thailand.

On 2 November 2015, Tata Motors announced Lionel Messi as global brand ambassador at New
Delhi, to promote and endorse passenger vehicles globally.

On 27 December 2016, Tata Motors announced the Bollywood actor Akshay Kumar as brand
ambassador for its commercial vehicles range.

On 8 March 2017, Tata Motors announced that it has signed a memorandum of understanding with
Volkswagen to develop vehicles for India's domestic market.

On 3 May 2018, Tata Motors announced that it sold its aerospace and defence business to another
Tata Group Entity, Tata Advanced Systems, to unlock their full potential.

On 29 April 2019, Tata Motors announced a partnership with Nirma University in Ahmedabad to
provide a B.Tech. degree programme for employees of its Sanand plant.

On 24 March 2020, Tata Motors Ltd announced that it would spin off its passenger vehicles arm as
a separate unit within the company.

On 5 March 2021, Tata Motors’ shareholders approved hiving off its passenger vehicles business
into a separate entity.

In August 2021, as a complimentary reward for Indian olympians who finished closed fourth in
Tokyo Olympics 2021 and missed the place for Bronze, the company planned to recognise the
efforts by gifting Altroz hatchback.

On 23 August 2021 Tata Motors announced it will launch its mini SUV Punch in the ongoing
festive season.

1.3 Overall Organisation Structure

The Board, being elected by the shareholders, is a representative of the Company’s shareholders
and is a bridge between them and the executive management. The Board therefore has a fiduciary
relationship and a corresponding duty to all its stakeholders to ensure. that their rights are protected.

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Through the governance mechanism in the Company, the Board along with its committees
endeavours to strike the right balance with its various stakeholders. The Company has a
Non-Executive Chairman and the day-to-day operations of the Company are overseen by the
Chairman, Mr. Ratan N Tata as a member of the Committee of Directors, comprising himself and
Mr. R Gopalakrishnan. They have delegated appropriate powers to the Managing Director and
Executive Directors to look after the day-to-day affairs of the Company. The role of the Chairman
and the Managing Director (CEO) are distinct and separate.

The relationship between the Board, the Committees and the senior management functions is
illustrated below:

Figure 1.1 Organization Structure

Being a global player, Tata Motors has ensured that its corporate governance practices are
compatible with the international standards. Tata Motors has adopted the Tata Business Excellence
Model (TBEM) as a means of driving excellence. In order to track process on long term strategic

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goals, a Balanced Scorecard methodology is used. This enables the Company to go beyond
financial performance to incorporate considerations of environment and society, as well.

1.4 Products/Services Offered by the Company

Product offered by the company

Current Models

● Tata Tiago (2015–present)

● Tata Tigor (2016–present)
● Tata Nexon (2017–present)
● ·Tata Hexa (2017–2019)
● Tata Harrier (2018–present)
● Tata Altroz (2020–present)
● Tata Nexon EV (2020–present)
● Tata Safari (2021–present)

Commercial vehicles

● Tata Ace
● Tata Ace Zip
● Tata Ace EV
● Tata Super Ace
● Tata Intra
● Tata xenon XT
● Tata YodhaTata ace mega Tata Novus
● Tata Prima
● Tata SIGNA series
● Tata Ultra series (ICV Segment)
● Tata Winger – Maxivan

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● Design – Inspired by your dreams, we design ours to translate them into reality. From sporty
looks to sleek lines to bold accents, we passionately create machines that are futuristic,
stylish and a sight to behold right from the first look.
● Connectivity – Our infotainment solutions are engineered to ensure the best in entertainment
experience. With our up to the minute technology in connectivity we drive experiences that
stay with you forever.
● Safety – We focus on safety first & forever. Our commitment to ensure a safe drive is
backed by superior features inside and outside our cars that provide an unshakeable
experience. At Tata Motors, we are driving safety at an unprecedented speed.

Services offered by the company

● Responsive Service - Speed-of-Service

■ Online Service
■ Doorstep Service
■ 24*7 Road Side Assistance
■ Quick Repair

● Reliable Service - Quality Service

■ Assessment ,Training & Certification
■ Diagnostic Expert

● Best Value Service - Value Care

■ Rapid Repair
■ Extended Warranty
■ Original Parts

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CHAPTER - 02

ABOUT THE DEPARTMENT

2.1 Different Departments of the Company

Tata Motors Cars - Tata Motors Cars is a division of Tata Motors which produces passenger cars
under the Tata Motors marque. Tata Motors is among the top four passenger vehicle brands in India
with products in the compact, midsize car, and utility vehicle segments.

Tata Daewoo - Tata Daewoo (officially Tata Daewoo Commercial Vehicle Company and formerly
Daewoo Commercial Vehicle Company) is a commercial vehicle manufacturer headquartered in
Gunsan, Jeollabuk-do South Korea, and a wholly owned subsidiary of Tata Motors. It is the
second-largest heavy commercial vehicle manufacturer in South Korea and was acquired by Tata
Motors in 2004. The principal reasons behind the acquisition were to reduce Tata's dependence on
the Indian commercial vehicle market (which was responsible for around 94% of its sales in the
MHCV segment and around 84% in the light commercial vehicle segment) and expand its product
portfolio by leveraging on Daewoo's strengths in the heavy-tonnage sector.

Tata Hispano - Tata Hispano Motors Carrocera, S.A. was a bus and coach manufacturer based in
Zaragoza, Aragon, Spain, and a wholly owned subsidiary of Tata Motors. Tata Hispano has plants
in Zaragoza, Spain, and Casablanca, Morocco. Tata Motors first acquired a 21% stake in Hispano
[12]
Carrocera SA in 2005, and purchased the remaining 79% for an undisclosed sum in 2009,

making it a fully owned subsidiary, subsequently renamed Tata Hispano. In 2013, Tata Hispano
ceased production at its Zaragoza plant.

Jaguar Land Rover - Jaguar Land Rover PLC is a British premium automaker headquartered in Whitley,
Coventry, United Kingdom, and has been a wholly owned subsidiary of Tata Motors since June 2008, when
it was acquired from Ford Motor Company of USA.[49] Its principal activity is the development, manufacture
and sale of Jaguar luxury and sports cars and Land Rover premium four-wheel-drive vehicles.

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Jaguar Land Rover has two design centres and three assembly plants in the United Kingdom. Under
Tata ownership, Jaguar Land Rover has launched new vehicles including the Range Rover Evoque,
Jaguar F-Type, the Jaguar XE, the Jaguar XJ (X351), the second-generation Range Rover Sport,
and Jaguar XF, the fourth-generation Land Rover Discovery, Range Rover Velar and the Range
Rover (L405).

TML Drivelines - TML Drivelines Ltd. is a wholly owned subsidiary of Tata Motors engaged in the
manufacture of gearboxes and axles for heavy and medium commercial vehicles. It has production
facilities at Jamshedpur and Lucknow. TML Forge division is also a recent acquisition of TML
Drivelines. TML Drivelines was formed through the merger of HV Transmission and HV Axles .

Tata Technologies - Tata Technologies Limited (TTL) is a 43%-owned subsidiary of Tata Motors
which provides design, engineering, and business process outsourcing services to the automotive
industry. The British engineering and design services company Incat International, which
specialises in engineering and design services and product lifecycle management in the automotive,
aerospace, and engineering sectors, is a wholly owned subsidiary of TTL.

European Technical Centre - The Tata Motors European Technical Centre (TMETC) is an
automotive design, engineering, and research company based at Warwick Manufacturing Group
(WMG) on the campus of the University of Warwick in England. It was established in 2005 and is
a wholly owned subsidiary of Tata Motors. It was the joint developer of the World Truck.

2.2 Function of the Departments

● Engineering and Design
● Research and Development
● Production Department
● Logistics
● IT Services
● Human Resource Department

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● Finance Department

Engineering and Design:

This department is focus on the engineering design process in any of the various engineering
disciplines. Design engineers tend to work on products and systems that involve adapting and using
complex scientific and mathematical techniques.

Research and Development Department: Research and development (R&D) includes activities that
companies undertake to innovate and introduce new products and services. It is often the first stage in
the development process. The goal is typically to take new products and services to market

Production Department: A production department is a group of functions within a business that is

responsible for the manufacture of goods. The production department can be the largest organization
within a business. It may employee mechanics, machine setup specialists, maintenance personnel, and
machine operators.

Logistics: Logistics management is that part of the supply chain which plans, implements and controls
the efficient, effective forward and reverse flow and storage of goods, services and related information
between the point of origin and the point of consumption in order to meet customers' requirements.

HR Department: HR (Human Resources) department is a group who is responsible for managing the
employee life cycle (i.e., recruiting, hiring, onboarding, training, and firing employees) and
administering employee benefits.

Finance Department: Finance Department is the part of an organisation that is responsible for
acquiring funds for the firm, managing funds within the organisation.

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2.3 Types of Production

2.4 Types of Machines

Tata motors used different types of machine that have been indigenously designed and developed at
Tata Motors in house facility in Pune (India) with technology partnership with AVL,Bosch ,Mahale &
Honeywell with enchanced customer benefits, the Revotron & Revotorq engines sport the first in
segment multi drive modes -eco, city & sport. The eco mode has been designed to offer a relaxed drive
experience with better fuel economy. The city mode enables a perfect city drive ensuring optimum
balance between power and torque. The sport mode permits superior throttle response and is ideal for
a spirited drive experience.

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Figure 2.4.1 Revotron -1.2L Figure 2.4.1 RevotorQ

Figure 2.4.3 Cummins Figure 2.4.4 TurboTronn-5 L

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Figure 2.4.3 CNG Engines

The AMT technology of the bus, coupled with a powerful new generation engine, automatically
engages the vehicle's clutch and shifts the gear. It also considers the driver's operation, engine
torque, and vehicle load and road inclination, resulting in an optimised gear shifting and hassle-free
driving experience.

2.5 Types of Inspection Process

Inspection is done to the object or a product to identify the quality, and ability to withstand for the
required work. There are different types of inspections like online inspection, offline inspection contact
inspection and more. Inspection is the most important factor that can be done in different ways. By this,
we can identify the products specifications. If the product that manufactured is good then it is used for
the next step, if not it will be sent to scrap.

There are different types of inspections they are as follows:

● Online Inspection.
● Off-line Inspection.
● Contact Inspection.
● Non-contact Inspection.

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ONLINE INSPECTION:

● This type of inspection is done at the time of machining itself, by this, there is an
advantage, it can inspect from work-piece to finished product. if there is any defect
identified at
● starting or at the time of machining the work-piece is sent to scrap.
● Measuring is also done in sequentially on the manufacturing part. Automated
inspections are more useful for online inspections.

OFF-LINE INSPECTION:

● Offline inspection is known that the product is inspected after the completion of the
complete machining process. this inspection is done at a different place where from
manufacturing place.
● This is applied if there is more time to inspect the product after machining. by using
CMM machine the accurate offline inspection is done to different products.

CONTACT INSPECTION:

● In this type of measuring there is physical contact between product and measuring
instrument. the contact is done by the probe device. by this contact on the work-piece,
the cause of damage may occur on it. when the object is used to inspect then
work-piece is held by another additional handling. this type of process done in many
industries.

NON-CONTACT INSPECTION:

● This a type of non-contacting, in this there is no contact between the product and
inspection instrument. in this inspection, it uses a sensor that used to inspect the
product.
● By this instrument, the damages to workpiece do not occur. this is more accurate than
contact type and increases the speed of inspection time. this is used in many fields to
decrease the time of inspection.

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2.6 Roles and Responsibilities of Individuals in the Department

● Shareholders: A shareholder, also referred to as a stockholder, is a person, company, or

institution that owns at least one share of a company's stock, which is known as equity.
Because shareholders are essentially owners in a company, they reap the benefits of a
business' success.
● Board of Directors: A board of directors is essentially a panel of people who are elected to
represent shareholders. The board is responsible for protecting shareholders' interests,
establishing policies for management, oversight of the corporation.
● A chief executive officer (CEO): He is the highest-ranking executive in a company, whose
primary responsibilities include making major corporate decisions, managing the overall
operations and resources of a company, acting as the main point of communication between
the board of directors (the board).

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● Managing Director: The person who is in overall charge of the running of an organization or
business. He is the managing director of an engineering firm".
● Audit Committee: An audit committee is one of the major operating committees of a
company's board of directors that is in charge of overseeing financial reporting and
disclosure.
● Nomination Committee: A nomination committee evaluates a firm's board of directors and
examines the skills and characteristics required of board candidates.
● Investor Grievances Cell: Redressal of investor grievances is one of the key components of
SEBI's efforts to protect the interests of investors in securities. There will be occasions when
an investor has a complaint against, a listed company or an intermediary registered with
SEBI.
● Ethics and Compliance: Hold employees accountable By clearly defining the company's
mission, values, and goals – and developing policies such as a written code of conduct to
reflect the mission, values, and goals – you are creating an ethical compliance culture.
● Legal Head: The Head of Legal is tasked with analyzing and identifying the legal risks and
implications of all of the business's transactions, keeping the senior management in all
departments of the business informed of developments in laws and regulations that
potentially affect the business.
● Company Secretary: The company secretary is responsible for the efficient administration of
a company, particularly with regard to ensuring compliance with statutory and regulatory
requirements and for ensuring that decisions of the board of directors are implemented.
● Corporate Planning: is the act of creating a long-term plan to improve your business. A
corporate plan examines a business's internal capabilities and lays out strategies for how to
use those capabilities to improve the company and meet goals.

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2.7 Organization Structure of the Department

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CHAPTER - 03

TASKS PERFORMED

3.1 Tasks A ssigned

● Inspect products to ensure that they meet quality standards.

● Create tests for quality control of products.
● Disassemble product parts to inspect them individually.
● Monitor production operations to ensure conformance to company specifications.
● Direct assembly adjustments to ensure operations reflect quality standards.
● Ensure products meet customer expectations based on company objectives.
● Communicate the results of inspections and put forward corrective suggestions.
● Write reports to document deficiencies and errors of products.
● · Facilitates planning and development of quality control systems for specified
products or processes.
● Collaborates with representatives from various functional groups assigned to the
product or program including but not limited to design engineering, purchasing,
production, manufacturing engineering, and inspection staff.
● Collaborates with teams of engineers and product specialists to ensure customer and
division quality requirements are met.
● Reviews design, manufacturing, and testing documentation.
● Coordinates and performs inspections of raw materials and finished products,
applying appropriate quality assurance testing models.
● Identifies the root cause of quality problems, and coordinates modifications or other
corrective actions.
● Offers technical guidance and support in response to quality testing and analysis.
● Ensures contract compliance by reviewing and approving quality requirements for
supplier purchase orders, manufacturing, and other related services.
● Tool Maintenance
● Periodic checking of tools & dies with supplier for their intended use.
● Maintaining Tool life record for its intended use.

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3.2 Methodology Used for the Tasks assigned

Quality control in the early design stage.

Contents of mechanical engineering design input stage mainly include the craft package with patent
nature, design documents for producing, design basis and technical information and the data of
basic design, as well as the specific design requirements made by users. These documents and
requirements must go through the review and approval by professional designers or project before
the next-step work begins. Since it is in the initial design stage, greater requirements are necessary
for the quality, demands and rationality of the documents, along with the integrity of the design
input. All departments have to pay great attention to and take active part in the stage. In other
words, design input is the fundamental requirement of the design work and the initial stage of the
quality control, which is directly related to the follow-up work of product quality, design schedule
and the design appraisal. The materials involved in engineering design including the contract
documents, design specification and craft published documents, preliminary interface figures and
the contract appendixes, feasibility reports and so on should also be examined and verified to
guarantee all indicators and requirements conforming to the design status and having feasibility, and
be handed in to the relevant departments and the persons in charge for final review and signature
after all the work has been done. Problems about quality if found in the design must be corrected
and modified directly and their eligibility test after modification must be guaranteed.

Quality control in the design interface stage-

According to the form of design interface, it can be divided into two types, organization and
technology. The organization interface refers to the design department shall regularly have an
effective joint checkup about design with the company’s departments of management, procurement
and work area, thus ensuring the effectiveness of the cooperation between departments, as well as
the smooth design work. Technology interface means the design’s domains make conditional
transfer and adjustment in the process, of which include interface table’s offer, review,
modification, affirmation and reception of the design technology. The quality control of design
interface requires not only effective quality control measures, systems and methods, but also great
coordination between departments, which is the key to the smooth operation of the whole design, so

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different departments must have their clear and specific responsibilities and work harmoniously. In
addition, scientific, reasonable and effective interface management programs are indispensable to
quality control. Butt-joint between different departments in practical work must be implemented
strictly in accordance with the stipulations of the program so as to ensure the order of interface
process, the feasibility of quality control and the effectiveness of the butt joint quality to the full
extent. The work area interface of organization interface specifically involves the arrangement of
work-starting meeting, the layout of designers, the initial completion of the general diagram and the
detailed division in the engineering design stage. Design director should foresee possible problems
in design in the meeting process, formulate detailed work plans and coordinate design tasks
between domains and departments. For the device and layout of mechanical design, designers
should make preliminary pipeline design on the basis of the design material and the demands of the
customers at this stage, then hand the drawings to professionals to make feasibility analysis and
confirm the work of the next stage. Besides, the preliminary general diagram should also be given
to customers for preliminary review and when it is passed design department shall make formal
design arrangements and detail-adjustments.

Quality control in mid-term design.

Quality control in design review-

Quality control in design review lies firstly in the embodiment of functionality in meeting the
practical requirements, including the designed machines both meeting the need of practical
production and efficiently matching up to and forming with other machines in the factory so as to
help the enterprise achieve large-scale production and sustainable use of machines and equipment’s.
Secondly is affirmation of the safety, credibility of the mechanical design, of which safety referring
to the mechanical devices in the scene not only can satisfy natural disaster resistance of the design
and quality control, but achieve the good properties of anti-explosion, fire prevention and
anti-corrosion. The fulfilling of these conditions not only reduces the risks of the workers’ actual
operation or production, but also avoids the irreversible economic losses incurred by equipment
failure when users use it. What’s more, the feasibility of quality control of mechanical design
mainly means that the basic data for the equipment should be accurate, complete and reasonable. If
the user demands verification report, the simulation analysis or material certificate and so on
provided in the design scheme, designers should present them completely, accurately and timely.

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Finally is the practical and economical quality control for mechanical design review, of which the
former means whether the designed machines can meet the actual dismantling and the
transportation requirements. Timely adjustments should be made and scheme confirmed if there is
an overweight or over-transport phenomenon. The realization of economy property includes two
aspects of cost control and the accomplishment of the design goals, ensuring both advanced nature
and innovation of the mechanical design, and the satisfaction of the yield rate and economic
treatment.

Quality control in design sign-

The quality control in design sign is an important part in the whole control process, and is also the key link to
ensure the accurate cooperation and reasonable control in the above each stage. In this process, quality
control personnel can eliminate or explanation misunderstanding, leak, or fault which generated in the
previous link. Including comprehensive sign and professional sign two parts ,the former mainly includes the
reasonable layout of the mechanical design and the inspection to spatial arrangement ,and the latter is aimed
at the conformance between the actual design and file specification. If the design file does not meet the
requirements of users or design documents, responsibility identification and quality improvement should be
done . In addition, the time to sign must be arranged reasonably by design director; the sign of design
drawings in relevant profession should be carried out in the completion stage of the drawings, and the quality
problems should be timely solved or feedback in the process of sign. On the premise of ensuring the quality
of design documents meet the requirements, as far as possible to save time and put forward reasonable
solution, etc.

Quality control in design confirmation and output.

Design confirmation is an important aspect to ensure the preciseness and repeatability of quality control.
This process is carried out alone after completing the sign, which ensures that the results of the final design
will not be influenced by the last confirmation work, and embodies its objectivity fully. Followed by the
design output includes the printing and distributing of design drawings, material list, mechanical operation
manual, site operation documents, instructor, quality standard and other documents. Although it marks the
smooth completion of the design work, the actual operation process still need to pay attention to avoid the
quality control problems of plot errors, issues not in time or unqualified construction standard and so on. For
the printing and distributing of design documents also must be approved by the design department and
recorded by output department's , etc. This can guarantee the integrity of the design documents, but also
ensures confidentiality.

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Quality control in design later.

Quality control in design change-

Mechanical engineering design change includes user, site and significant change. Design change
that put forward by the user should communicate and confirm the feasibility with design. According
to the strict variation procedure, this only can be completed under the premise of mutual consent.
For the scene change requires the parties to accredit representatives with professional background
and knowledge, who should determine the change responsibility and issue engineering change
notices. It needs general manager or design director sign before they can continue to design changes
if there is no site representative. Major design change means some influential aspects for
mechanical operation, project implementation, progress to complete or charge additional. The
change not only should be approved by the relevant department or director, but we also need to
organize project personnel to audit and eventually determine whether change is feasible. The entire
quality control of change process is not only to clear the corresponding responsibility and feasibility
analysis, but at the same time also need to negotiate or add cost that caused in the process of design
change. In addition ,the detailed records of design change have a great significance to provide
effective objective evidence and confirm the quality control target.

Quality control in design information feedback.

Quality control in design information feedback belongs to the last link of the whole
process.Fundamental purpose is to collect and analyze feedback information from users or review
units, and improve design deficiencies or defects on the basis of summarizing the successful
experience. The information of this part mainly includes the local operating data of mechanical
equipment , the situation of acceptance，put into operation and customer response, etc.Though these
information will help design department to improve methods or provide research basis, the specific
analysis work should be done by management department, and finally make a responsibility
assignment or put forward improved methods, measures and regulation, etc.

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3.3 Resource Utilization

Figure : TATA Motor's Plant floor plan

● Assembly Line 1 contains ‘A-Block’ to ‘E-Block’ workstations.

● Assembly Line 2 contains ‘F-Block’ to ‘G-Block’ workstations.
● Assembly Line 3 contains ‘H-Block’ to ‘K-Block’ workstations.
● The Assembly line begins at ‘A-Block’ ends at ‘H-Block’.
● The arrows display one workstation being used for the production of many other products.
● The red dots near the workstations determine the processes each workstation is responsible
for.

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Figure : Plant Layout

Intellectual Property :

● Quality Gateway Function: The Company creates, owns, and maintains a wide array of
intellectual property assets throughout the world that are among its most valuable assets. The
Company's intellectual property assets include patents, trademarks, copyrights designs, trade
secrets and other intellectual property rights. The Company proactively and aggressively seeks to
protect its intellectual property in India and other countries. The Company owns a number of
patents and it has applied for new patents which are pending for grant in India, as well as in
other countries. The Company obtains new patents as part of its ongoing research and
development activities.

The Company owns registrations for a number of trademarks and have pending applications for
registration of these in India, as well as other countries. The registrations mainly include
trademarks for its vehicle models and other promotional initiatives. The Company uses the

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"Tata" brand, which has been licensed to the Company by Tata Sons Limited. The Company
believes that establishment of the "Tata" word mark and logo mark, in India and internationally,
is material to its operations.

● Value Adding Process:

● TATA own, creates and maintains most of its intellectual property assets.
● The company owning a number of patents.
● Company owns registration for a number of trademarks.

· Raw Materials

● Quality Gateway Function: The Company has long-term purchase agreements for some critical
components such as transmissions and engines. The Company has established contracts with
some commodity suppliers to cover its own as well as its supplier’s requirements in order to
moderate the effect of volatility in commodity prices. The Company has also undertaken
special initiatives to reduce material consumption through value engineering and value analysis
techniques.

As part of the Company's strategy to become a value for money vehicle manufacturer, it has
undertaken various initiatives to reduce its fixed and variable costs. The Company uses an
esourcing initiative to procure supplies through reverse auctions. The Company uses external
agencies such as third-party logistics providers. This has resulted in space and cost savings.
The Company's initiatives to leverage information technology in supply chain activities have
resulted in improved efficiency through real-time information exchanges and processing with
its suppliers.

The Company has an established a sixteen-step supplier quality process in order to ensure the
quality of outsourced components. The Company has formalized the component development
process using Automotive Industry Action Group guidelines. The Company also has a
programme for assisting suppliers from whom the Company purchases raw materials or
components to maintain quality.

The Company also maintains a stringent quality assurance programme that includes random
testing of production samples, frequent recalibration of production equipment and analysis of

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postproduction vehicle performance, as well as an ongoing dialogue with supplier partners to

eliminate production defects.

● Value adding Process:

● The company has long-term purchase agreement with their suppliers
● Reduction in material consumption through and value analysis techniques
● E-sourcing initiatives to procure raw materials and components to reduce
variable costs
● Sixteen-step supplier quality process
● Maintenance of quality assurance programme.

Suppliers

Quality Gateway Function: The Company has an extensive supply chain for procuring various
components. The Company also outsources many manufacturing processes and activities to various
suppliers. In such cases, the Company provides training to external suppliers who design and manufacture
the required tools and fixtures. The Company sources certain highly-functional components such as axles,
engines and gear boxes for its vehicles from strategic suppliers.

The Company has long-term purchase agreements with its key suppliers. The Company has
established contracts with certain commodity suppliers to cover its own and its supplier’s requirements to
mitigate the effect of high volatility in commodity prices

. The Company has established processes to encourage improvements through knowledge sharing
among its vendors. TATA Motors imports some components that are either not available in the domestic
market or when equivalent domestically available components do not meet its quality standards. The
Company also imports products to take advantage of lower prices in foreign markets.

● Value Adding Process:

● Extensive supply chain to procure various components
● Outsourcing manufacturing processes and activities
● Providing training to external designing suppliers and manufacturers.
● Internal production of highly-functional components
● Long-term purchase agreements with their suppliers

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● Mitigation plan for high volatility in commodity prices

● Processes to encourage improvements through knowledge sharing among
vendors
● Importing of products to take advantage of lower prices in foreign markets.

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CHAPTER - 04

SPECIFIC OUTCOMES

4.1 Technical Outcomes of the Internship

Training is an investment that businesses make in their workforce. Like any investment, it must
have a payoff if it is to be considered worthwhile. An immediate objective of training is to give
employees the skills they need to become better workers, resulting in financial gain. Other
objectives include creating a supportive workplace, so employees know they are valued and feel
more satisfaction in their jobs.

Increase Efficiencies in Processes

The main purpose of training is to ensure that all employees have the technical skills needed to
perform the job efficiently and smoothly. While technical training can be job-specific, programs
typically focus on the hard skills an employee needs to meet the key performance indicators
associated with the role. Employees who are competent and up-to-date with industry best practices
are more productive and have fewer accidents. These factors help to position your business as a
strong competitor within your market.

Increase Motivation and Engagement

Giving people the knowledge, education and tools to work better, win promotions and fulfill their
career potential shows employees they are valued. Employees who feel appreciated tend to feel
motivated in their work and are more satisfied with their jobs. Naturally, this creates loyalty,
engagement and enthusiasm among staff – attributes that boost performance and benefit the
organization.

Reduce Employee Turnover

An important aspect of training is to give context to a worker's role so he understands how his daily
efforts support the wider company mission. Workers who are stuck in job-related silos tend to feel
disenfranchised about their jobs; this has long been associated with increased rates of absenteeism

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and turnover. Studies suggest that it costs anywhere from 16-to-66 percent of an employee's salary
to replace someone who quits. So, there are considerable cost savings to be made from helping an
employee feel like a relevant and valued part of the organization, so she is far less likely to leave.

Upskill Employees

Training presents an opportunity to expand the knowledge base of employees – addressing

weaknesses, upskilling them to do new and different tasks and allowing them to work
independently without supervision. Upskilling not only keeps employees fresh, independent and
motivated, it also enhances the company's profile. A good company is seen as one that develops and
retains staff rather than churns, so having a strong and consistent training policy makes a company
more attractive to hires. Leadership and management training programs are especially appealing
both for graduates and mid-career employees since they show that a company is committed to
promoting staff from within.

Risk Management

Certain types of training are specifically designed to minimize the risk to workers and the
organization in terms of accidents, safety code violations, lawsuits and customer complaints.
Diversity training, training about sexual harassment, workplace safety training, customer service
training and other quality initiatives can all help businesses to develop their services and
competitiveness while minimizing any hazards along the way.

Intellectual skills

With this type of learning outcome, the learner will understand concepts, rules or procedures. Put
simply, this is understanding how to do something.

Cognitive strategy

In this type of learning outcome, the learner uses personal strategies to think, organize, learn and
behave.

Verbal Information

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This type of learning outcome is when the learner is able to definitively state what they have
learned from an organized body of knowledge.

Motor skills

This category is concerned with the physical ability to perform actions, achieving fluidity,
smoothness or proper timing through practice.

Attitude

This is the internal state that reflects in the learner’s behaviour. It is complex to quantify but can be
shown in the learner’s response to people or situations.

4.2 Non-Technical Outcomes of the Internship

Hiring managers often seek candidates with a combination of technical and non-technical skills, but
the specific skills required for a position may vary based on the type of job and its requirements.
However, there are some non-technical skills hiring managers seek regardless of industry or job.
Some examples of these non-technical skills to develop include:

1. Communication

Communication skills allow you to share information effectively with others. Many employers seek
candidates with strong written and verbal communication skills, and it's important for you to be
able to communicate through different ways, such as online, in person or on the phone, and with
different channels, such as through email or instant messaging. Communication skills can help
create better work because they reduce the risk of miscommunication or missed information.

2. Cooperation

Cooperation refers to your ability to work as a team. This involves completing your own individual
tasks or goals to contribute to achieving a common goal, and this may require making compromises

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with others and giving and receiving feedback. Cooperation skills are also important for working
with clients and help prepare you to handle a variety of situations.

3. Adaptability

Adaptability reflects your ability to process, handle and respond to changes. It's important for you
to be comfortable exploring alternative solutions or trying new things in the workplace.
Adaptability also supports your ability to work with others, such as modifying your original plan for
a project to better align with someone else's vision for the project.

4. Organization

Organizational skills help you create and maintain an orderly workspace and develop processes that
allow you to complete your work efficiently. This may involve finding ways to most effectively use
your resources or developing and implementing strategies that foster success. Organizational skills
often help ensure you complete work in a timely manner to avoid missing deadlines.

5. Collaboration

Collaboration skills relate to how well you work with others on a project to achieve a shared goal.
These skills help you create a team-first mindset to focus on shared success rather than individual
success. Collaboration skills are especially important when you may work on a team with members
in other areas, requiring you to adapt to different situations or use various communication styles.

6. Creativity

Creative skills help you view challenges in new ways. These skills allow you to examine all aspects
of a situation and consider new possibilities that challenge the status quo. Creativity is important to
many employers because it often leads to innovation that pushes the company in new directions.

7. Time management

Time-management skills reflect how you structure your workday and use your time. Strong
time-management skills may help you avoid procrastination to ensure you consistently meet your
deadlines. Consider exploring different tools or organizational resources to help you manage your
time effectively.

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8. Prioritization

Prioritization refers to how well you determine what your most important tasks are. This involves
distinguishing your highest priority tasks are from those that can wait to be completed.
Prioritization skills also reflect your ability to maintain focus on broad goals without compromising
short-term tasks that may require your attention.

9. Enthusiasm

Enthusiasm refers to your excitement about the specific job or your desired industry. Hiring
managers often look for candidates who are excited to participate in their company culture and
invest in the organization and its growth. Demonstrating your enthusiasm may involve emphasizing
your genuine desire to join the company or to learn more about the industry to better develop your
technical skills.

10. Emotional intelligence

Emotional intelligence relates to your ability to understand your own emotions as well as how well
you understand and respond to the emotions of others. Demonstrating emotional intelligence often
includes being empathetic and understanding of others. Employers seek candidates with emotional
intelligence because it may help improve communication, customer service, employee retention,
morale, teamwork and more.

Non-technical skills in the workplace

Here are some examples of when you may use non-technical skills in the workplace:

● Brainstorming ideas for a project

● Communicating with clients
● Completing your work before your deadlines
● Creating a schedule for your workday

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CHAPTER-05

CONCLUSIONS

Product quality is an important part of TATA’s business. Keeping this in mind TATA leaves no gap
in the market unoccupied. They have a skilled research and development team who anticipates
future changes to design products that can benchmark best products in the world. They manufacture
automobiles with variants that are accepted in India as well as other foreign countries. This allows
the company to instill features in advance winning them first mover advantage over their
competitors in many cases. Their most powerful aspect that differentiates them from their
competitors is their service. The organization has great services, they have service workshop every
40-50 km. Every quality aspect described above ties strongly with their existing vision, mission and
value system that they appraise. This makes the organization a highly successful one due to the
coordination the company promotes internally and externally with their customers. The traditional
factory of TATA Motors is called to be more efficient than other factories due to its production
lines. At TATA, the production process is divided between three assembly line each line is well
planned with sophistication containing about forty to forty-five work stations. Due to a continuous
assembly line, the vehicle (end product) enters with components only and exits with the final
products. It has high degree of automation involved, this minimizes manual labor. The materials are
placed very close to the line to decrease travelling time.

Each evening during the workshop, the participants met in a hall to continue discussions of the
ideas that were presented that day by operators of studies on different operations and to present,
share and continue discussions from the round table sessions.

In the course of discussions, the trainers reviewed the workings of different types of operations
present in our workshop. We recognized that in many developing countries they have single
machine can do different types of jobs those machines we also found in our workshop and
operated also and few machines also have been replaced by a new technology.

These changes provide new possibilities and challenges on demand of daily uses in vehicles and
for many other uses.

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REFERENCES

● www.tatamotors.com
● Tatamotors.com. (2018). About Tata Motors - Leading Automobile Manufacturer in India.
[online] Available at: https://www.tatamotors.com/about-us/ [Accessed 18 Mar. 2018].
● Safari.tatamotors.com. (2018). New Tata Safari Storme with Advance Engine - The Real
SUV in India. [online] Available at: http://safari.tatamotors.com/storme [Accessed 20 Jan.
2018].
● Hse.gov.uk. (2018). Health and safety legislation - laws in the workplace. [online] Available
at: http://www.hse.gov.uk/legislation/ [Accessed 18 Mar. 2018].
● Gov.uk. (2018). Health and safety at work - GOV.UK. [online] Available at:
https://www.gov.uk/browse/employing-people/health-safety [Accessed 18 Mar. 2018].
● "Tata Motors Market Share". Auto Car Professional. Retrieved 2 April 2019.
● "Tata Motors completes acquisition of Daewoo Commercial Vehicle Company". Tata
Motors. Archived from the original on 8 February 2010. Retrieved 7 October 2010.
● ^ "Tata Motors lists on NYSE". Archived from the original on 23 October 2013. Retrieved 5
September 2013.
● ^ Jump up to:a b "Hispano". Hispano-net.com. Archived from the original on 28 September
2010. Retrieved 11 October 2010.
● "Tata to launch EV next year". Just-auto.com. 14 October 2008. Archived from the original
on 29 March 2009. Retrieved 2 May 2009.
● ^ "Tata Nexon EV - India's Own Electric Compact SUV Powered by Ziptron". Tata Nexon
EV - India's Own Electric Compact SUV Powered by Ziptron. Retrieved 28 July 2020.

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GUIDELINES FOR THE PREPARATION OF B.E PROJECT REPORT

1. Reports should be typed neatly on one side of the paper with 1.5 spacing on a A4 size bond
paper (210x297mm). The margins should be: Left – 1.25”(3.175 cm) , Right – 1” (2.54
cm), Top and Bottom 0.75”(1.905 cm)

2. The total number of reports to be prepared are

a) Two copies to the department

b) One copy to the concerned guide(s)

c) One copy to the candidate.

3. Before taking the final printout, the approval of the concerned guide(s) is mandatory and

suggested corrections. If any, must be incorporated.

4. For making copies dry tone Xerox is suggested preferably on Executive bond sheet of 75
gsm.

5. Every copy of the report must contain

a) Inner title page(White)

b) Outer title page with a plastic covers of

c) Certificate in the format enclosed.

d) The thesis must be forwarded through the principal /HOD/ Head of the Organization
where work is carried out.
e) An abstract (synopsis) not exceeding 1000 words, indicating salient features of the work
6. The organization of the report should be as follows

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○ Inner title page

○ Abstract or synopsis usually numbered in roman
○ Acknowledgments
○ Table of contents
○ List of table & figures (optional)

Chapters (to be numbered in Arabic) containing Introduction- which usually specifies

the scope of work and its importance and relation to previous work and the present
developments, Main body of the report divided appropriately into chapters, sections and
subsections. A tentative division is as given below.The chapters, sections and
subsections may be numbered in the decimal form for e.g. Chapter, 2, sections as 2.1, 2.2
etc., and subsections as 2.23, 2.5.1 etc.

In case of INTERNSHIP WORK four chapters must be covered. Chapter-1 : About the
organization where the internship carried out (about 8-10 pages) Chapter -2 : About the
department where the work is carried out ( about 8-10 pages). Chapter-3: Tasks
Performed.Chapter-4: Outcomes of the internship work.

Note: Separate certificate to be attached along with the college certificate provided by the
company.

The chapter must be left justified (font size 16).Followed by the title of chapter centered
(font size 18), section/subsection numbers along with their heading must be left justified
with section number and its heading in font size 16 and subsection and its heading in font
size 14. The body or the text of the report should have font size 12.

The figures and tables must be numbered chapter wise for e.g:Fig 2.1 Block diagram of a
serial binary adder, Table 3.1 primitive flow table. Etc. All figures and tables should appear

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 TRAINEE APPRENTICE 2021-22

either in the same page or the next page in which they are referred first. Preferably, all
figures and tables are to be placed either at the top or the bottom of a given page.
· The last chapter should contain the summary of the work carried, contributions if any,
their utility along with the scope for further work.
· Reference: The references should be numbered serially in the order of theiroccurrence
in the text and their numbers should be indicated within square brackets for e.g ( 3). The
section on references should list them in serial order in the following format.

a) For textbooks-A.V. Oppenheim and R.W. Schafer, Digital signal processing,

Englewood, N.J., Prentice Hall, 3 Edition, 1975

b) For papers- Devid, Insulation design to combat pollution problem, Proc of IEEE,
PAS, Vol 71, Aug 1981 , pp 1901-1907

One SI units are to be used in the report. Important equations must be

numbered in decimal form for e.g.

V=IZ ………. (3.2)

● All equation numbers should be right justified

● The report should be extensive and include descriptions of work carried out by
others only to the best extent necessary. Verbatim reproduction of material available
elsewhere should be strictly avoided. Where short excepts from published work are
desired to be included, they should be within quotation marks appropriately
referenced.

● Proper attention is to be paid not only to the technical contents but also to the
organization of the report and clarity of the expression. Due care should be taken to
avoid spelling and typing errors. The student should note that report-write-up forms
the importa component in the overall evaluation of the project.

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● Hardware work must include: the component layout complete circuit with the
component list containing the name of the component, numbers used, etc. and the
main component data sheets as Appendix.

● Software work must include a virus free disc, containing the software development
by them along with the readme file. Readme file should contain the details of the
variables used, salient features of the software and procedure of using them:
compiling procedure details of the computer hardware/software requirements to run
the same, etc. If the developed software uses any public domain software
downloaded from some site, then the address of the site along with the module name
etc. must be included on a separate sheet. It must be properly acknowledged in the
acknowledgments.

● The thesis submitted to the departments/guide(s) must be hard bounded with SKY
BLUE COLOUR, with a plastic covering.

● The thesis may be composed in Latex or MS word.

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