Bengkel Kualiti: 7 Alat QC Dan Pelaksanaan QCC: FMM Institute

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FMM Institute

Centre for Professional Development


In-House Training Available

Bengkel Kualiti: 7 Alat QC dan Pelaksanaan QCC


This is a hands-on training program designed to impart the skill to use the 7 QC tools to solve quality problems and undertake improvement projects. Participants will also learn the Quality Control Circles (QCC) philosophy and methodology. Use of PDCA system will be emphasised.

CONTENTS
Konsep Asas QCC Maksud kualiti Kawalan dan peningkatan kualiti Asal-usul QCC Amalan QCC PDCA Kaedah PDCA Faedah PDCA QCC dan PDCA 7 alat QC dan PDCA Checksheet Konsep Cara penggunaan Faedah Amali Carta Pareto (Pareto Chart) Konsep Cara penggunaan Faedah Amali Rajah Tulang Ikan (Fish-Bone Chart) Konsep Cara penggunaan Faedah Amali Carta Kekerapan (Histogram) Konsep Cara penggunaan Faedah Amali Carta Kawalan (Control Chart) Konsep Cara penggunaan Faedah Amali Graf Serakan (Scatter Chart) Konsep Cara penggunaan Faedah Amali Analisa Berlapisan (Stratification) Konsep Cara penggunaan Faedah Amali Pelaksanaan QCC Punca kegagalan Pelaksanaan yang berkesan

OBJECTIVES
At the end of the programme, participants will be able to:

WHO SHOULD ATTEND


QCC Team Leaders, QCC Team Members, QCC Facilitators, Production/QC and QA personnel and Technicians from Operator level to Supervisory level.

explain QCC concept and its use; explain PDCA concept and relate it to 7 QC tools; and collect and analyse data using the 7 QC tools.

ADMINISTRATIVE DETAILS
Dates : Feb 21-22, Jul 4-5, 2011 Time : 9.00 am 5.00 pm Venue: FMM Institute Wisma FMM, 2nd Floor No. 3, Persiaran Dagang PJU 9 Bandar Sri Damansara 52200 Kuala Lumpur Fees : FMM Members RM750 per participant Non Members RM950 per participant
(Fees include course materials, Certificate of Attendance, lunch and refreshments)

FACILITATOR
Encik Muhsin Ahamed has been in the manufacturing industry for over 10 years, working his way up from Production Supervisor to Manufacturing Section Head to Human Resource Development Manager. He has in-depth hands-on experience in various areas of manufacturing such as production, scheduling, planning and testing. In addition, his manufacturing experience also includes the set-up of new production lines. A degree holder with a Bachelor of Science in Chemistry, Muhsin also holds several diplomas and certificates in Management, Electronics Engineering, Computer Programming and Technology-based Training. As a Human Resource Development Manager, he has designed, developed and implemented various training programmes in Management, Supervisory, Quality Control and Manufacturing Technology. As an individual who has experience in the manufacturing process, Muhsin brings with him relevant and realistic examples which give his training a very practical approach. For further enquiries, please contact: Ms Carmen / Ms Ravathi / Pn Hafifah FMM Institute Tel: 03-62867200 Fax: 03-62756064/62776712 Visit us at www.fmm.edu.my

SBL Scheme 100%

Registration is on a first-come-first-served basis. Cheques made in favour of the FMM Institute should be forwarded one week before the commencement of the programme. Completed registration form, that is faxed, mailed or e-mailed to FMM Institute, would be deemed as confirmed. All cancellations must be made in writing. There will be no charge for cancellation received 10 or more working days before the start of the programme. Cancellation received 6 9 working days before the start of the programme is subject to a cancellation fee of 50% of the course fees. Cancellation received 5 working days and below before the start of the programme is subject to a cancellation fee of 100% of the course fees. If the participant fails to attend the programme, the full course fees are payable. However, replacement can be accepted at no additional cost. 10% group discount is applicable for registration of three (3) or more participants from the same organisation and of the same billing source. The FMM Institute reserves the right to change the facilitator, reschedule or cancel the programme and all efforts will be taken to inform participants of the changes.

REGISTRATION FORM

Bengkel Kualiti: 7 Alat QC dan Pelaksanaan QCC


FMM Institute
The Manager FMM Institute Tel: 03-62867200 Fax: 03-62776712 / 62756064

Kuala Lumpur
Please tick ( ) accordingly: PSMB Scheme: SBL Non Contributor Required vegetarian meal: Yes No Dates: Feb 21-22, 2011 Jul 4-5, 2011

Dear Sir/Madam, Please register the following participant(s) for the above programme.
(To be completed in BLOCK LETTERS)

1. Name

Designation

E-mail

____________________________________________________________________________________________________________ Nationality IC No.

____________________________________________________________________________________________________________ 2. Name Designation E-mail

____________________________________________________________________________________________________________ Nationality IC No.

____________________________________________________________________________________________________________ 3. Name Designation E-mail

____________________________________________________________________________________________________________ Nationality IC No.

____________________________________________________________________________________________________________
(If space is insufficient, please attach a separate list)

Enclosed cheque/bank draft No. ____________________________________ for RM ________________________________ being payment for _________________ participant(s) made in favour of the FMM Institute.

Submitted by: Name:_____________________________________________________________________________________________________ Designation: ___________________________________E-mail: _____________________________________________________ Company: _________________________________________________________________________________________________ Address:___________________________________________________________________________________________________ ____________________________________________________________________________________________________________ Tel No.: ______________________________ Fax No.: ________________________ Date: _______________________________ FMM Membership No.: ______________ My Corporate Identity No.: _____________________________________________

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